Compaq AMC20493-KT5 manual

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Table of contents for the manual

  • Page 1

    Compaq Notebook Series Reference Guide[...]

  • Page 2

    ii Reference Guide Notice © 2003 Hewlett-Packard Development Company, L.P. Microsoft, MS-DOS, and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. This product incorporates copyright protection technology that is protected b[...]

  • Page 3

    Reference Guide iii Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the notebook must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008. [...]

  • Page 4

    iv Reference Guide Software Product License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPME[...]

  • Page 5

    Reference Guide v OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third par[...]

  • Page 6

    vi Reference Guide U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright ([...]

  • Page 7

    Reference Guide vii Contents Getting Started with Your Notebook ........................................................................... 1 Identifying Parts of the Notebook .......................................................................... 2 Front panel and right panel components...........................................................[...]

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    viii Reference Guide Taking Care of Your Notebook ............................................................................ 27 To protect your hard drive ..............................................................................27 To maintain your notebook............................................................................. 27 To saf[...]

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    Reference Guide ix Replacing the Hard Drive ..................................................................................... 61 To replace the hard drive ................................................................................61 To replace the hard drive holder .....................................................................62 To [...]

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    x Reference Guide Regulatory Information ...................................................................................... 101 U.S.A. ........................................................................................................... 101 Canada ............................................................................................[...]

  • Page 11

    Reference Guide 1 Getting Started with Your Notebook[...]

  • Page 12

    Getting Started with Your Notebook Identifying Parts of the Notebook 2 Reference Guide Identifying Parts of the Notebook Components included with the notebook may vary by geographical region and the features you selected. The following illustrations identify the standard external components included with most notebook models. Find the illustrations[...]

  • Page 13

    Getting Started with Your Notebook Identifying Parts of the Notebook Reference Guide 3 1 Notebook open/close latch 2 One-Touch buttons 3 Keyboard status lights 4 Power button: turns the computer on and off 5 TouchPad, scroll pad, Click buttons, plus on-off button 6 Main status lights (left to right): power mode, hard drive activity, and battery 7 I[...]

  • Page 14

    Getting Started with Your Notebook Identifying Parts of the Notebook 4 Reference Guide Left panel and back panel components 1 AC adapter jack 2 Universal serial bus ports (USB) 3 RJ-45 jack: connects a network cable 4 S-Video out jack 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 Serial port (COM1): use thi[...]

  • Page 15

    Getting Started with Your Notebook Identifying Parts of the Notebook Reference Guide 5 1 AC adapter jack 2 Two USB ports 3 RJ-45 network jack: connects a network cable 4 PS/2 port 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 External monitor port 7 S-Video out jack 8 Cable lock slot (security connector) 9 [...]

  • Page 16

    Getting Started with Your Notebook Identifying Parts of the Notebook 6 Reference Guide Bottom panel components 1 Hard drive 2 Battery latch 3 RAM (memory) cover 4 Reset button 5 Docking port (select models only) 6 Mini PCI cover (no user parts inside)[...]

  • Page 17

    Getting Started with Your Notebook Identifying Parts of the Notebook Reference Guide 7 1 Hard drive 2 Battery latch 3 Mini PCI cover (no user parts inside) 4 RAM (memory) cover 5 Docking port (select models only) 6 Reset button[...]

  • Page 18

    Getting Started with Your Notebook Identifying Parts of the Notebook 8 Reference Guide Status lights The notebook includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the main status lights on the front of the notebook. 1P o w e r [...]

  • Page 19

    Getting Started with Your Notebook Identifying Parts of the Notebook Reference Guide 9 The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1 Caps Lock On: Caps Lock is active. 2N u m L o c k O n : N u mL o c ki sa c t i v e .( T h eK e y p a dL o c km u s ta l s ob eo nt ou s e the embedded keypad.) 3 [...]

  • Page 20

    Getting Started with Your Notebook Setting Up Your Notebook 10 Reference Guide Setting Up Your Notebook WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-sized keyboard, monitor,[...]

  • Page 21

    Getting Started with Your Notebook Setting Up Your Notebook Reference Guide 11 Step 2: Connect AC power CAUTION Use only the AC adapter included with your notebook (or other approved adapter that meets the power requirements of the notebook). Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warrant[...]

  • Page 22

    Getting Started with Your Notebook Setting Up Your Notebook 12 Reference Guide Step 3: Connect a phone line 1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.) 2. Connect the telephone cord (RJ-11) into a telephone jack. 3. Plug the other end of the telephone cord into the RJ-11 modem jack o[...]

  • Page 23

    Getting Started with Your Notebook Setting Up Your Notebook Reference Guide 13 Step 4: Turn on the notebook Press the power button above the left side of the keyboard. The notebook boots up, and Windows starts automatically. Hint If your notebook does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapt[...]

  • Page 24

    Reference Guide 15 Basic Operation[...]

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    Basic Operation Operating Your Notebook 16 Reference Guide Operating Your Notebook You can start and stop your notebook by using the power button. However, at certain times you may want to use other methods to start or stop the notebook, depending on power considerations, types of active connections, and startup time. Default power settings Power m[...]

  • Page 26

    Basic Operation Operating Your Notebook Reference Guide 17 To reset the notebook Occasionally, you may find that Windows or the notebook has stopped responding and will not let you turn off the notebook. If this happens, try the following procedures in this order: • If possible, shut down Windows. Press CTRL+ALT+DEL, then select Shut Down, Restar[...]

  • Page 27

    Basic Operation Operating Your Notebook 18 Reference Guide To use the TouchPad The TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad. 1 Click buttons. The Click buttons work like the left and right buttons on [...]

  • Page 28

    Basic Operation Operating Your Notebook Reference Guide 19 To use the function hot keys The combination of the Fn key plus another key creates a hot key —a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. This hot key Does this Fn+F1 Decreases the d[...]

  • Page 29

    Basic Operation Operating Your Notebook 20 Reference Guide To use the One-Touch buttons Your notebook includes five One-Touch buttons that can start any application or open a document or Web site with a single press. Press a One-Touch button to open the corresponding application, document, or Web site. To program a One-Touch button 1. Select Start [...]

  • Page 30

    Basic Operation Operating Your Notebook Reference Guide 21 To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as selecting the Start button on the taskbar. The Applications key brings up the shortcut menu for the selected item. This is the same menu that appears when you right-click while poi[...]

  • Page 31

    Basic Operation Using CDs or DVDs 22 Reference Guide Using CDs or DVDs To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the notebook is reading it, or the notebook could stop responding and you could lose data. To avoid damage to the disk or drive, be sure to press the CD or DVD firmly onto the spindle. 1. Press the button on[...]

  • Page 32

    Basic Operation Using CDs or DVDs Reference Guide 23 To play DVD movies If your notebook is equipped with a DVD or other DVD readable drive, it also includes DVD player software that lets you play DVD movies. Select Start > All Programs > Multimedia > DVD Player > InterVideo WinDVD. Hint For best performance while playing movies on batt[...]

  • Page 33

    Basic Operation Securing Your Notebook 24 Reference Guide Securing Your Notebook To set up password protection You can protect your notebook from access by another user by setting up password protection, which is available through Windows and through the BIOS Setup utility. See details on the BIOS Setup Utility in the “Troubleshooting and Mainten[...]

  • Page 34

    Basic Operation Securing Your Notebook Reference Guide 25 To attach a security cable Your notebook includes a built-in connector to allow you to secure the notebook with a cable and a lock (such as the Kensington MicroSaver lock system, available at many notebook stores). 1. Wrap the cable around a secure object, such as a table leg. 2. Insert the [...]

  • Page 35

    Basic Operation Securing Your Notebook 26 Reference Guide To lock the hard drive The notebook enables you to lock its internal hard drive to help keep your information secure. Hard drive lock does not protect a second hard drive installed in the module bay. CAUTION When you enable the hard drive lock, the current BIOS user password (or administrato[...]

  • Page 36

    Basic Operation Taking Care of Your Notebook Reference Guide 27 Taking Care of Your Notebook Follow these recommendations to maintain your notebook during everyday use and prevent potential physical damage or data loss. To protect your hard drive Hard drives, as well as other internal components, are not indestructible and can be damaged by inappro[...]

  • Page 37

    Basic Operation Taking Care of Your Notebook 28 Reference Guide To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to diskettes, CDs, DVDs, and other media, or network drives. • Use a virus-scanning pro[...]

  • Page 38

    Reference Guide 29 Batteries and Power Management[...]

  • Page 39

    Batteries and Power Management Managing Power Consumption 30 Reference Guide Managing Power Consumption When you are running your notebook on battery power, you can maximize operating time without compromising performance. Your notebook is designed to help you reduce power consumption and extend battery life. During idle periods, the notebook autom[...]

  • Page 40

    Batteries and Power Management Managing Power Consumption Reference Guide 31 The notebook can also enter Hibernation if battery power reaches a critically low level. If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter [...]

  • Page 41

    Batteries and Power Management Using Battery Power 32 Reference Guide Using Battery Power To check battery status From the battery status light Check the battery status light on the notebook. From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details). The ic[...]

  • Page 42

    Batteries and Power Management Using Battery Power Reference Guide 33 To respond to a low-battery warning The notebook automatically alerts you when the battery power drops to a critically low level. The notebook first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the notebook goes i[...]

  • Page 43

    Batteries and Power Management Using Battery Power 34 Reference Guide • Put the notebook in Standby when you are not using it for a short while. • Put the notebook in Hibernation whenever you want to save your current session but will not be using the notebook for a day or more. • Set the automatic timeout settings to emphasize saving power. [...]

  • Page 44

    Reference Guide 35 Modem and Network Connections[...]

  • Page 45

    Modem and Network Connections Using the Modem 36 Reference Guide Using the Modem You can connect your modem to a telephone line and communicate throughout the world. You can explore the Internet, send and receive e-mail messages, and use your notebook to send and receive faxes. Your notebook contains several software programs that work with your mo[...]

  • Page 46

    Modem and Network Connections Using the Modem Reference Guide 37 Special restrictions in certain countries • Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period you must wait before trying again differ from country to country. Check with your telepho[...]

  • Page 47

    Modem and Network Connections Connecting to a Local Area Network (LAN) 38 Reference Guide Connecting to a Local Area Network (LAN) You can connect to local area networks (LANs). LANs give you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN: 1. Check that the[...]

  • Page 48

    Modem and Network Connections Making Wireless Network Connections (select models only) Reference Guide 39 Making Wireless Network Connections (select models only) If your notebook includes a wireless on-off button, you can connect by radio to an 802.11 wireless local area network (LAN) and access notebooks and other resources on the network. A wire[...]

  • Page 49

    Modem and Network Connections Making Wireless Network Connections (select models only) 40 Reference Guide 2. A list of available networks appears. Select the network you want, enter the encryption key if required, then select Connect. If the network you want is not on the list, select Advanced > Configure, and enter the required network paramete[...]

  • Page 50

    Modem and Network Connections Making Wireless Network Connections (select models only) Reference Guide 41 5. If you want to use encrypted communication, uncheck the automatic key option, then select the following parameters: • Key: ASCII passphrase or hexadecimal key string • Key format: ASCII for passphrase, hexadecimal for key string • Key [...]

  • Page 51

    Modem and Network Connections Making Wireless Network Connections (select models only) 42 Reference Guide Turning off communication and ending a connection 1. Important: close any files that reside on other network notebooks. 2. To turn off the wireless 802.11 communication without turning off the notebook, press the wireless on-off button. This al[...]

  • Page 52

    Modem and Network Connections Making Wireless Bluetooth Connections (select models only) Reference Guide 43 Making Wireless Bluetooth Connections (select models only) If your notebook includes Bluetooth wireless capabilities, you can use it to make short-range radio connections to a wireless personal area network (PAN) and access other Bluetooth-co[...]

  • Page 53

    Modem and Network Connections Making Wireless Bluetooth Connections (select models only) 44 Reference Guide Turning off Bluetooth communication Turning off communication ends any connection you have open. 1. Important: close any files that reside on other network notebooks. 2. To turn off Bluetooth communication without turning off your notebook, p[...]

  • Page 54

    Modem and Network Connections Making Wireless Bluetooth Connections (select models only) Reference Guide 45 To create your business card, you can open Microsoft Outlook, then open the address book and create a new contact. After entering your personal information, select File, Export To vCard File, and store the file in your business card directory[...]

  • Page 55

    Reference Guide 47 Add-On Devices[...]

  • Page 56

    Add-On Devices Connecting External Devices 48 Reference Guide Connecting External Devices Connecting PC Cards The notebook PC Card slot is available for storing data and expanding the communication capabilities of the notebook. The notebook supports standard Type II and III PC Cards (PCMCIA and CardBus). To insert or remove a PC Card Note The locat[...]

  • Page 57

    Add-On Devices Connecting External Devices Reference Guide 49 Removing a PC Card CAUTION Before removing a PC Card, you must use the Eject Hardware or Safely Remove Hardware icon in the taskbar, or shut down the notebook. Otherwise, you could lose data. 1. Before removing the card, select the Eject Hardware or Safely Remove Hardware icon in the tas[...]

  • Page 58

    Add-On Devices Connecting External Devices 50 Reference Guide To connect an audio device You can plug in an external microphone, external speakers, or headphones. In addition, if you connect your notebook to the port replicator, you can plug in a stereo source (such as a CD player) or a device that accepts digital audio (such as a digital audio rec[...]

  • Page 59

    Add-On Devices Connecting External Devices Reference Guide 51 To use an external monitor Connecting an external monitor 1. Plug a standard 4-pin S-Video cable to the S-Video out jack on your notebook (yellow connector on the back panel) to the S-Video in jack on your television. Restart your notebook. Note Although your notebook has a 7-pin S-Video[...]

  • Page 60

    Add-On Devices Connecting External Devices 52 Reference Guide Using dual display mode You can extend your desktop by connecting an external monitor to your notebook. 1. Select Start > Control Panel > Appearance and Themes > Display. 2. Select the Settings tab. 3. Select the second display, then select the option to extend the desktop. You [...]

  • Page 61

    Add-On Devices Connecting External Devices Reference Guide 53 To connect an infrared device (select models only) Note Select models include an infrared port. By default, the infrared port is not enabled, so you must first enable it before you can use it. If your model has an infrared port (a small, rectangular lens located on the front of the noteb[...]

  • Page 62

    Add-On Devices Connecting External Devices 54 Reference Guide To use a port replicator (select models only) A port replicator provides your notebook with external connections that you can leave in place whenever you remove the notebook from your desk. Instead of disconnecting and reconnecting peripheral devices, you can simply undock and dock the n[...]

  • Page 63

    Add-On Devices Connecting External Devices Reference Guide 55 To dock to the port replicator 1. Plug in the AC adapter, then connect it to the back of the port replicator. You can also operate the port replicator using power from the notebook battery. 2. Remove the rubber cover from the docking connector on the bottom of the notebook. 3. Align the [...]

  • Page 64

    Add-On Devices Connecting External Devices 56 Reference Guide To undock from the port replicator 1. Press down the undock button on the right side of the port replicator. 2. Lift the notebook out of the port replicator.[...]

  • Page 65

    Add-On Devices Installing Additional RAM (Memory) Reference Guide 57 Installing Additional RAM (Memory) The notebook has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. To install a RAM expansion module Use only PC2100 DDR-266 MHz or higher RAM. You wi[...]

  • Page 66

    Add-On Devices Installing Additional RAM (Memory) 58 Reference Guide 4. Insert the RAM board into the connector at about a 30 degree angle until it is fully inserted. Then press down at both sides until both latches snap closed. Match your notebook to one of the following illustrations. 5. Replace the cover. 6. Insert the battery. To remove the RAM[...]

  • Page 67

    Add-On Devices Installing Additional RAM (Memory) Reference Guide 59 To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You ’ ll need a small Phillips screwdriver for these steps. CAUTION Your notebook internal components are extremely sensitive to static electricity and can be permanently damage[...]

  • Page 68

    Add-On Devices Installing Additional RAM (Memory) 60 Reference Guide 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. Match your notebook to one of the following illustrations. 5. Pull the board out of the connector. 6. Replace the cover. 7. Insert the battery.[...]

  • Page 69

    Add-On Devices Replacing the Hard Drive Reference Guide 61 Replacing the Hard Drive To replace the hard drive You will need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if connected. 2. Remove the battery. 3. Turn the unit bottom side up. 4. Use a pointed tool to remove the plugs from the two screw holes, then remove t[...]

  • Page 70

    Add-On Devices Replacing the Hard Drive 62 Reference Guide To replace the hard drive holder If you are installing a new hard drive that does not have a holder, you can remove the holder parts from the old hard drive. You ’ ll need a small Phillips screwdriver for this procedure. 1. Remove the four screws from the sides of the holder and drive cas[...]

  • Page 71

    Add-On Devices Replacing the Hard Drive Reference Guide 63 To prepare a new hard drive When you install a new hard drive, you also need to prepare it to be able to work with your notebook. If you want to restore the Windows software and operating system that were originally installed on your notebook, use the QuickRestore System Recovery CD that ca[...]

  • Page 72

    Reference Guide 65 Troubleshooting and Maintenance[...]

  • Page 73

    Troubleshooting and Maintenance Troubleshooting Your Notebook 66 Reference Guide Troubleshooting Your Notebook This chapter contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: • Use[...]

  • Page 74

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 67 If you hear a loud high-pitched whine (feedback) from the speakers • In the Volume Control, try reducing the Master volume by selecting the speaker icon in the taskbar. • In Volume Control, select Options > Properties, and select the microphone option for the pl[...]

  • Page 75

    Troubleshooting and Maintenance Troubleshooting Your Notebook 68 Reference Guide • Restart the system: remove the disc from the drive, and select Start > Turn Off Computer > Restart. • If you created the CD on a DVD/CD-RW combo-type drive, try using a different media brand. Read and write quality may vary for media. If a DVD movie doesn?[...]

  • Page 76

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 69 Hard drive problems If the notebook hard drive doesn’t spin • Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook. • Remove and reinsert the hard drive. If[...]

  • Page 77

    Troubleshooting and Maintenance Troubleshooting Your Notebook 70 Reference Guide Infrared problems By default, the infrared port is not enabled, so you must enable it before you can use it. If you have problems with infrared communications • Make sure the line between the two infrared ports is not blocked, and that the ports face each other as sq[...]

  • Page 78

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 71 If a PS/2 scroll mouse doesn’t work • The TouchPad must be disabled for the mouse scroll feature to work. In the BIOS Setup utility, make sure the External Pointing Devices option in the System Devices menu is set to Auto. See “ Configuring the Notebook ” in th[...]

  • Page 79

    Troubleshooting and Maintenance Troubleshooting Your Notebook 72 Reference Guide Memory problems If a message says you are out of memory • Make sure drive C is not running low on free space. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help. Select Start [...]

  • Page 80

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 73 If the modem doesn’t dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn ’ t using the same phone line. • Try another telephone[...]

  • Page 81

    Troubleshooting and Maintenance Troubleshooting Your Notebook 74 Reference Guide • Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device. • If you ’ re running fax software using fax Class 2,[...]

  • Page 82

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 75 PC Card (PCMCIA) problems If the notebook doesn’t recognize a PC Card • Remove and reinsert the PC Card. • Restart the notebook. Select Start > Turn Off Computer > Restart. • Try the card in another notebook to see whether the card functions properly. •[...]

  • Page 83

    Troubleshooting and Maintenance Troubleshooting Your Notebook 76 Reference Guide • Press CTRL+ALT+DEL and use Task Manager to see if an application is not responding. • Restart the notebook. Select Start > Turn Off Computer > Restart. • Some file browsers respond slowly while processing graphics or waiting for broken network connections[...]

  • Page 84

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 77 If the battery does not charge • Make sure the AC adapter is fully plugged into the power source and the notebook, and that the light on the adapter is on. • If you ’ re using a power strip, remove the AC adapter from the power strip and plug it directly into a w[...]

  • Page 85

    Troubleshooting and Maintenance Troubleshooting Your Notebook 78 Reference Guide If the notebook doesn’t enter Standby mode as expected • If you have a connection to another computer, the notebook won ’ t enter Standby if the connection is active. • If the notebook is performing an operation, it normally waits for the operation to finish be[...]

  • Page 86

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 79 Serial, parallel, and USB problems If a serial mouse doesn’t work • Make sure you followed the manufacturer ’ s installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. [...]

  • Page 87

    Troubleshooting and Maintenance Troubleshooting Your Notebook 80 Reference Guide If the USB port is not working • Contact the vendor of the peripheral device for the latest USB drivers. • Check the port settings in Control Panel. Open the hardware Device Manager, then select Universal Serial Bus Controller. Startup problems If the notebook does[...]

  • Page 88

    Troubleshooting and Maintenance Troubleshooting Your Notebook Reference Guide 81 Wireless problems If you have problems with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is turned on. Select Start > All Programs > U[...]

  • Page 89

    Troubleshooting and Maintenance Troubleshooting Your Notebook 82 Reference Guide If you can connect, but the network is slow • Check whether you might be in an area served by more than one wireless LAN. If so, the LANs could be interfering with each other. • Move closer to the access point (for an infrastructure connection) or other wireless no[...]

  • Page 90

    Troubleshooting and Maintenance Configuring the Notebook Reference Guide 83 Configuring the Notebook The BIOS Setup utility helps you configure your notebook operation. To run the BIOS Setup utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of[...]

  • Page 91

    Troubleshooting and Maintenance Configuring the Notebook 84 Reference Guide Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/y[...]

  • Page 92

    Troubleshooting and Maintenance Configuring the Notebook Reference Guide 85 Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password is Shows if an administrator password is set. Clear Set User Password Press ENTER to set, change, or clear the user password. The password can have no mo[...]

  • Page 93

    Troubleshooting and Maintenance Configuring the Notebook 86 Reference Guide To change video memory settings using BIOS Setup utility The notebook comes with either 32MB or 16MB of video memory. Note Changing your video memory to 8MB, 16MB, 32MB, or 64MB may change the performance of your notebook, depending on your selection. To change your video m[...]

  • Page 94

    Troubleshooting and Maintenance Reinstalling and Updating Software Reference Guide 87 Reinstalling and Updating Software Your notebook includes two features that allow you to install individual software applications or to restore the entire contents of your hard drive: • QuickRestore System Recovery CD, included with the notebook, allows you to r[...]

  • Page 95

    Reference Guide 89 Reference Information[...]

  • Page 96

    Reference Information Modem Reference Information 90 Reference Guide Modem Reference Information You can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software. Note You should have a good und[...]

  • Page 97

    Reference Information Modem Reference Information Reference Guide 91 Conexant AT Commands (Advanced Users Only) Command (Conexant) M n Activate speaker: 0=off, 1=on during handshaking and off when receiving carrier (default), 2=always on, 3=off when dialing and receiving carrier, on when answering. N0 or N1 Included for compatibility only; returns [...]

  • Page 98

    Reference Information Modem Reference Information 92 Reference Guide Conexant AT Commands (Advanced Users Only) Command (Conexant) +ESA= a , b , c , d , e , f , g , h Controls operation of synchronous access mode: a =0 specifies in transparent sub-mode, modem transmits 8-bit SYN sequence on idle. b =0 specified in framed sub-mode, modem transmits H[...]

  • Page 99

    Reference Information Modem Reference Information Reference Guide 93 Conexant AT Commands (Advanced Users Only) Command (Conexant) +VRID= n Report caller ID: 0=use formatted presentation, 1=use unformatted presentation. -QCPC Use full startup procedures on next connection, then select startup procedure defined by +PQC. -QCPS= n 0=do not allow modem[...]

  • Page 100

    Reference Information Modem Reference Information 94 Reference Guide Conexant AT Commands (Advanced Users Only) Command (Conexant) +MS= a , b , c , d , e , f Select modulation ( b , c , d , e , and f are optional). a is the carrier (allowable rates in parentheses): B103 (300), B212 (1200 Rx/75 Tx or 75 Rx/1200 Tx), V21 (300), V22 (1200), V22B (1200[...]

  • Page 101

    Reference Information Modem Reference Information Reference Guide 95 Conexant AT Commands (Advanced Users Only) Command (Conexant) +FMM Report modem model. +FMR Report modem version, revision, or date. +FPR= n Set DTE/modem interface rate in bits/sec: 0=automatic detection (default). +FRH= n Receive data with HDLC framing. +FRM= n Receive data. +FR[...]

  • Page 102

    Reference Information Modem Reference Information 96 Reference Guide S-Registers (Conexant) Register Function (Conexant) Range/units Default S0 Number of rings to auto-answer. 0–255/rings 0 S1 Ring counter. 0–255/rings 0 S2 Escape character. 0–255/ASCII 43 S3 Line termination character. 0–127/ASCII 13 S4 Response formatting character. 0–1[...]

  • Page 103

    Reference Information Safety Information Reference Guide 97 Safety Information Power cords The power cord supplied with the notebook AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different ar[...]

  • Page 104

    Reference Information Safety Information 98 Reference Guide Battery safety • To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water. • Handle a damaged o[...]

  • Page 105

    Reference Information Safety Information Reference Guide 99 • Do not attempt to make any adjustment of the unit. • Avoid direct exposure to the laser beam — do not open the unit. CLASS 1 LASER PRODUCT LASER KLASSE 1 LED safety The infrared port located on the front of certain models is classified as a Class 1 LED (light-emitting diode) device[...]

  • Page 106

    Reference Information Safety Information 100 Reference Guide Exposure to radio frequency radiation The radiated output power of the IEEE 1394, 802.11 and Bluetooth internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during [...]

  • Page 107

    Reference Information Regulatory Information Reference Guide 101 Regulatory Information This section presents information that shows how your notebook complies with regulations in certain regions. Any modifications to your notebook not expressly approved by the manufacturer could void the authority to operate the notebook in these regions. U.S.A. T[...]

  • Page 108

    Reference Information Regulatory Information 102 Reference Guide Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with [...]

  • Page 109

    Reference Information Regulatory Information Reference Guide 103 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a notebook or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page [...]

  • Page 110

    Reference Information Regulatory Information 104 Reference Guide The internal wireless radio complies with RSS 210 of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoor[...]

  • Page 111

    Reference Information Regulatory Information Reference Guide 105 Germany: License required for outdoor installations. Check with reseller for procedure to follow. Netherlands: License required for outdoor installations. Check with reseller for procedure to follow. Italy: Indoor or outdoor use in a public area requires a user license. Die Ger ä te [...]

  • Page 112

    Reference Information Regulatory Information 106 Reference Guide Japan Japan Telecommunications Approval Name of Equipment: AMC20493-KT5 TELEC approval number: D02-0005JP Name of Equipment: T60H424[...]

  • Page 113

    Reference Information Regulatory Information Reference Guide 107 New Zealand Conexant AMC20493-KT5 Data Fax Modem PTC 211/02/071 PTC200 General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no en[...]

  • Page 114

    Reference Information Regulatory Information 108 Reference Guide Russia International Products sold internationally by the manufacturer and its authorized dealers meet the specifications listed on the following page. Note For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your[...]

  • Page 115

    Reference Information Regulatory Information Reference Guide 109 Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company, Personal Systems Group 19310 Pruneridge Ave., Cupertino, CA 95014, U.S.A. declares that the following product Product Name: Compaq Notebook [...]

  • Page 116

    110 Reference Guide Index AC adapter compatibility, 11, 54 connecting, 11 AC adapter jack location, 4, 5 AdHoc wireless network setup, 40 adjusting brightness, 19 volume, 19 airplanes, wireless communication in, 41, 43 ALT GR key, 21 antistatic precautions, 57, 59 Applications key, 21 AT commands, 37 audio adjusting volume, 66 troubleshooting, 66 v[...]

  • Page 117

    Reference Guide 111 replacing, 61 troubleshooting, 69 Hibernation status lights, 8 Hibernation mode definition, 16 Hibernation partition, 61, 86 hot computer, 69 hot keys, 19 IEEE 1394 port connecting devices, 52 location, 4, 5 infrared communication troubleshooting, 70 infrared port location, 3 printing, 53 safety, 99 troubleshooting, 70 inserting[...]

  • Page 118

    112 Reference Guide Standby resuming and, 80 saving power, 34 status lights, 8 troubleshooting, 80 Standby mode and display life, 28 definition, 16 timeout, 16 startup, troubleshooting, 80 static electricity, 57, 59 status lights battery charge, 32 keyboard, 3 location, 3 meanings, 8 S-Video port, 4, 5 taskbar PC Card, 49 temperature, overheating, [...]