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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ClearOne comm MAXTM EX Telephone, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ClearOne comm MAXTM EX Telephone one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ClearOne comm MAXTM EX Telephone. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ClearOne comm MAXTM EX Telephone should contain:
- informations concerning technical data of ClearOne comm MAXTM EX Telephone
- name of the manufacturer and a year of construction of the ClearOne comm MAXTM EX Telephone item
- rules of operation, control and maintenance of the ClearOne comm MAXTM EX Telephone item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ClearOne comm MAXTM EX Telephone alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ClearOne comm MAXTM EX Telephone, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ClearOne comm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ClearOne comm MAXTM EX Telephone.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ClearOne comm MAXTM EX Telephone item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MAX™ EX Inst allation & Operation Manual ClearOne Communicati ons, Inc. ~ 5225 Wi ley P ost W ay , Salt Lak e City , UT 84116 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107 Printed i n China.[...]
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Page 2
T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 ii Introduction 1 T able of Contents T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T hank y ou for pur chasin g the ClearOne MAX™ EX e xpandable confe renci ng phone. MAX EX pro v ides premium, full-duple x aud io to small confe rence rooms as a si ng le uni[...]
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Page 3
T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction 3 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction 2 Unpacking Carefully place the confe renci ng pod and base un it on a level surface. Ensure you have received all items sho wn belo w . Note: ClearOne is not responsible f or product da[...]
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Page 4
T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 5 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 4 Connecting your conferencing phon e 1. Connec t the Cat. 5 cable fr om the Link Out jack on the base unit to the Li nk In jack on the conferenc in g pod. 2. Connec t the base u[...]
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Page 5
T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 7 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 6 T o access your service center • Whi le i n Standby mode, press and hold the 0 key for 2 seconds. Th is feature must be prog rammed bef ore use. See page 10. T o store a numb[...]
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T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 9 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 8 T o m ute during ringing • Press the star (*) or the MUTE key to mute the ringe r f or the durati on of the ri ng in g. Note : Th is only mutes the current ri ng. Once a new call com[...]
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T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 11 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 10 T o program the Automatic Gain Control (AGC) and Automatic Level Control (ALC) settings 1. Press and hol d the REDIAL/PROG key unti l the Pr ogr am icon appears on the LCD screen. 2.[...]
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T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Maintenance 13 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Maintenance 12 Caring f or your MAX EX • F ollow all war n ings and i nstructions mark ed on y our MAX EX. • Unplug base unit and confe renci ng pod from the wall outlet before clean ing. • Do [...]
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T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix 15 T echnical Se rvices Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix 14 Appendix DIMENSIONS (W x D x H) Phone sec ti on: 10.5" x 10.5" x 3" (26.7 cm x 26.7 cm x 7.6 cm) Base unit: 4.25" x 5.5" x 2.5" (10.8 cm x 14 cm x 6.4 cm) W EIG[...]
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Page 10
W arranty ClearOne Communicati ons, Inc. (Manufacturer) war rants that th is product is free of defec ts in both mater ials and workmansh ip. F or warranty i nf ormati on and cove rage , refer to the ClearOne website at www .clear one.com. ClearOne Communicati ons Inc. 5225 W iley P ost W ay Salt Lake City , Utah 84116 T echnical Se rvices Group ~ [...]