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Cisco Systems SOHO 77 manual

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Table of contents for the manual

  • Page 1

    Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 Cisco 827 and SOHO 77 Router s Hardw are Installation Guide Customer Order Number: DOC-786854 = Text Part Number: 78 -6854-03[...]

  • Page 2

    THE SPECIFICATION S AND INFORMATION REGARDING THE P RODUCTS IN THIS MA NUAL ARE SUBJECT TO CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSI BILITY FOR THEIR APPLICATION OF ANY PR[...]

  • Page 3

    iii Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface v Audience v Organization v Conventi ons v Related Documentation vii Obtaining Documentation vii Cisco.com vii Documentation DVD vii Ordering Documentation viii Documentation Feedback viii Cisco Product Security Overview v iii Reporting Security Problems in Cisco Prod[...]

  • Page 4

    Contents iv Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Connect Ethernet Dev ices 2-7 Connect an ADSL Line 2-11 Connect an Analog Tele phone or Fax Machine (Cisco 827-4V Routers Only) 2-12 Connect a Terminal or PC to the Router’s Console Port (Optio nal) 2-13 Connect the AC Adapter 2-14 Using the Router LEDs to Check Lin[...]

  • Page 5

    v Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface This preface describes the au dience for , or ganization of, and con ven tions used in this guide. It also discusses related documentation and tells how to access electronic documentation. Audience This guide is intended for ser vice technicians who ha ve no e xperience[...]

  • Page 6

    vi Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Conventions War ni ng This warning symbol me ans danger . Y ou are in a situation that could c ause bodily injury . Before you work on any equipment, b e aware of the hazards involved with electrical circuitry and be familiar with the standard practices for preventing [...]

  • Page 7

    vii Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Related Documentation Related Documentation In addi tion to thi s Cisco 827 Routers and SO HO 77 Har dwar e Install ation Guide , the docu mentation for the Cisco 827 rou ters includes the follo wing: • Cisco 820 Series and SOHO Series Rout er Cabling and Setup Qui [...]

  • Page 8

    viii Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Documentation Feedba ck Cisco Ordering tool: http://www .cisco.co m/en/US/partner/order ing/ Cisco Marketplace: http://www .cisco.com/g o/marketplace/ Ordering Documentation Y ou can f ind instructions for ordering documentation at this URL: http://www .cisco.com/u n[...]

  • Page 9

    ix Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Obtaining Technical Assistance If you prefer to see advisories an d notices as they are updated in real time, you can acces s a Product Security Incident Response T eam Really Simple Syndication (PSIR T RSS) feed from this URL: http://www .cisco.com/en/ US/products/pro[...]

  • Page 10

    x Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Obtaining Technica l Assistance Note Use the Cisco Product Identif ication ( CPI) tool to lo cate your produ ct serial number before submitting a web or phone request for service. Y ou can access the CPI tool from the Ci sco T echnical Support W ebsite b y clicking the [...]

  • Page 11

    xi Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Obtaining Additional Public ations and Information Obtaining Additional Publications and Information Information about Cisco products, techno logies, and networ k solutions is av ailable from v arious onlin e and printed sources. • Cisco Marketplace pro vides a v ari[...]

  • Page 12

    xii Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Preface Obtaining Additional Publ ications and Information[...]

  • Page 13

    CH A P T E R 1-1 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 1 Product Overview The Cisco 827 and SOHO 77 routers can connect a corp orate telecommuter or small of f ice to an Internet service provid er (ISP) ov er asymmetric digital subscriber line (ADSL) l ines to the follo wing types of networks: • Corporate LANs • I[...]

  • Page 14

    1-2 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 1 Produ ct Overview Features Features Ta b l e 1 - 1 summarizes the features of the Cisco 827 series and SOHO 77 series routers. Router Overview Ta b l e 1 - 2 tells ho w many Et hernet and telephone ports each Cisco 82 7 router and SOHO 77 router has. T able 1 -1 Cis[...]

  • Page 15

    1-3 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 1 Product Overview Router Over view Front Panels Figure 1-1 thro ugh Figure 1-3 sho w the front panels o f the Cisco 827 routers. Figure 1 -1 Cisco 827 -4V Fr ont P anel Figure 1 -2 Cisco 827H Fr ont P anel Figure 1 -3 Cisco 827 Fr ont P anel Figure 1-4 and Figure 1-5 [...]

  • Page 16

    1-4 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 1 Produ ct Overview Router Overview Figure 1 -4 SOHO 77H Front P a nel Figur e 1 -5 SOHO 77 Fr ont P anel Back Panels Figure 1-6 thro ugh Figure 1-8 sho w the back panels of the Cisco 82 7 routers. Figur e 1 -6 Cisco 827 -4V Back P anel OK 4 3 2 1 AD SL ETHERNET TX D [...]

  • Page 17

    1-5 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 1 Product Overview Router Over view Figure 1 -7 Cisco 827H Back P anel Figur e 1 -8 Cisco 827 Back P anel Figure 1-9 and Figure 1-10 sho w the back panel s of the SOHO 77 routers. ETHERNET 10 BASE T TO HUB TO PC +5 VDC 43 2 1 Cisco 827H ADSL CONSOLE 65573 T O HUB/T O P[...]

  • Page 18

    1-6 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 1 Produ ct Overview Router Overview Figur e 1 -9 SOHO 77H Back P anel Figure 1 -1 0 SOHO 77 Back P a nel LEDs Ta b l e 1 - 3 summarizes the functions of the LEDs on the Cisco 827-4V rout er . ETHERNET 10 BASE T TO HUB TO PC +5 VDC 43 2 1 Cisco SOHO 77H ADSL CONSOLE 65[...]

  • Page 19

    1-7 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 1 Product Overview Router Over view Ta b l e 1 - 4 summarizes the function of the LEDs on the Cisco 827H router and the SO HO 77H router . Ta b l e 1 - 5 summarizes the function of the LEDs on the Cisco 827 router an d SOHO 77 router . ADSL CD Green On when t he ADSL d[...]

  • Page 20

    1-8 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 1 Produ ct Overview Router Overview[...]

  • Page 21

    CH A P T E R 2-1 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 2 Installation This chapter pr ovides info rmation on the follo wing top ics: • Preparing for Installation • Pre venting Ro uter Damage • Mounting the Router • Installing the Router • Using the Router LE Ds to Check Links • Conf iguring the Router[...]

  • Page 22

    2-2 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Preparing for Installation Preparing for Installation This section pro vides information on safety , mounting the router , and un packing the contents of th e router box. Safety This section pro vides safety warn ings and electrosta tic and rou ter dama[...]

  • Page 23

    2-3 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Preparing for Installation Preventing Electrostatic Discharge Damage Electrostatic discharge (ESD) is a transfer of el ectrostatic char ge between bodies of di fferent electrostatic potentials, such as an operator and a piece of electrical equi pment. It[...]

  • Page 24

    2-4 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Preventing Ro uter Damage T o prepare for installation, follow these steps: Step 1 Obtain the ADSL line. Step 2 Remov e the yello w Ethernet cable, li ght blue console cable, l av ender ADSL cable, product documentation, an d Cisco 800 Documentation CD-[...]

  • Page 25

    2-5 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Mounting the Router Mounting the Router Y o u can mount th e router on one of the fo llowi ng surfaces: • T able or other horizontal surf ace • W all or other v ertical surface Mounting on a Table Do not cov er or obstruct the ro uter vents, which ar[...]

  • Page 26

    2-6 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router T o mount the router , follo w the steps in Figure 2-2 . The last page of this manual pro vides a template for measuring the distance between the scre ws. Figur e 2-2 Mounting Rout er on a W all Installing the Router T o install t [...]

  • Page 27

    2-7 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router 4. Connect a terminal or PC to the router for soft ware conf iguration using the command-line interf ace (CLI) or for troubleshooting. 5. Connect the router to the po wer source. 6. V erify the links usin g the router LEDs. Connect [...]

  • Page 28

    2-8 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Ta b l e 2 - 3 lists the Ethernet de vices you can con nect to Cisco 827H and SOHO 77H routers, th e connections for each device, and the setti ngs of the router T O HUB/T O PC button (the default setting is IN). T able 2-3 Etherne[...]

  • Page 29

    2-9 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Connecting Hubs Before connecting a hub to the router , see Ta b l e 2 - 2 to d etermine ho w to set the router T O HUB/T O PC button. T o connect a hub to the router, follo w the steps in Figure 2-3 . Figure 2-3 Connecting a Hub to[...]

  • Page 30

    2-10 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Connecting a Server, PC, or Workstation Before connecting a server , PC, or workstation to the router , see T ab le 2-2 on page 2-7 to determin e ho w to set the ro uter TO HUB/TO PC b utton. T o connect a serv er , PC, or w orkst[...]

  • Page 31

    2-11 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Connect an ADSL Line The procedure for connecting an ADSL line depends on the r outer and, in some cases, on the l ocation. Figure 2-5 sho ws ho w to connect the ADSL line to a cable wall jack. ( Figure 2-5 depicts a Cisco 827-4V r[...]

  • Page 32

    2-12 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Connect an Analog Telephone or Fax Machine (Cisco 827-4V Routers Only) Y ou can connect as many as four de vices such as analog push b utton telep hones or fax machines to a Cisco 827-4V router . Each devi ce is connected to ba si[...]

  • Page 33

    2-13 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Connect a Terminal or PC to the Router’s Console Port (Optional) Y ou can connect either a terminal or a PC to the ro uter’ s console port. Y ou ca n use the terminal or PC for conf iguring the soft ware via the command li ne i[...]

  • Page 34

    2-14 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Installing the Router Connect the AC Adapter T o connect the po wer supply , follo w the steps in Figure 2-8 . ( Figure 2-8 d epicts a Cisco 827-4V router , but the process is the same for the Cisco 827, Cisco 827H, SOHO 77, and SOHO 77 H routers.) War[...]

  • Page 35

    2-15 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Using the Router LEDs to Check Link s Using the Router LEDs to Check Links Use the LEDs on the front of the router to check th e links between the router and attached Ethernet devices or telephones. Use Ta b l e 2 - 5 to verify the lin k status of de vi[...]

  • Page 36

    2-16 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Configuring the Router Configuring the Router When you ha ve f inished installing the rout er , you must conf igure the rout er software. First, check PC configurations to ensure that all PCs will be able to communicat e with the router . Then configur[...]

  • Page 37

    2-17 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 2 Installation Configuring the Router Ti p If the CR WS home page does not appear when you enter the URL http://10.10.10.1 , test the connection between the PC and the rout er by doing the following: 1. Check that the OK LED on th e router is on, an d check the cable [...]

  • Page 38

    2-18 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 2 Installation Configuring the Router[...]

  • Page 39

    CH A P T E R 3-1 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 3 Troubleshooting This chapter describes sympto ms of problems that could occur with the Cisco 827 or SOHO 7 7 routers, identif ies the like ly underlying problems, an d provides steps for solv ing the problems. The probl ems are grouped into the follo wing areas:[...]

  • Page 40

    3-2 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 3 Troubleshooting Problems During First Startup T able 3-1 Problems Dur ing First Startup Symptom Problem Solutions All LEDs, including OK LED, are off. No power to router . Perform the follo wing steps: 1. Make sure that the p ower switch is set to ON. 2. Make sure t[...]

  • Page 41

    3-3 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 Chapter 3 Troubleshooting Problems After Router Is Running Problems After Router Is Running Ta b l e 3 - 2 lists problems that could occur after t he router has been up and running. T able 3-2 Problems Af ter Rout er Is Runni ng Symptom Problem Solutions Problems with Ethernet[...]

  • Page 42

    3-4 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Chapter 3 Troubleshooting Problems After Router Is Running[...]

  • Page 43

    A-1 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 APPENDIX A Specifications and Cables This appendix pro vides system, po rt, and cabling specif ications for the Cisco 827 routers. System Specifications Ta b l e A - 1 outlines the system specifi cations for the routers. T able A -1 Syst em Specifications Description Design Sp[...]

  • Page 44

    A-2 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Appendix A S pec ifications and Cables Port Connector Pinouts For information on re gulatory compliance, refer to the Re gulatory Compliance and Safety Inform ation for Cisco 827 Router s document that shipped wit h your router . War ni ng Ultimate disposal of this product sh[...]

  • Page 45

    A-3 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Appendix A Sp ecifications and Cables Port Connector Pinouts T able A -3 Console Conn ector Pinouts (RJ-45) Pin Function 1R T S 2D T R 3T X D 4G N D 5G N D 6R X D 7D S R 8C T S[...]

  • Page 46

    A-4 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Appendix A S pec ifications and Cables Port Connector Pinouts The console port is conf igured as a dat a communications equipment (DCE) devi ce. The default parameters for the console port are as follo ws: • 9600 baud • Eight data bits • No parity • One stop bit Ta b [...]

  • Page 47

    A-5 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Appendix A Sp ecifications and Cables Cabling Specifications Ta b l e A - 6 shows the po wer connector pinouts for the Cisco 827, Cisco 827-4V , and SOHO 77 routers. Ta b l e A - 7 show s the power con nector pinouts for the Cisco 827H and SOHO 77H routers. Cabling Specificat[...]

  • Page 48

    A-6 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 Appendix A S pec ifications and Cables Cabling Specifications Maximum Cable Distances Ta b l e A - 9 provides the maximum distances of Ethernet an d telephone ca bles that you can use to connect equipment to the router . T able A -8 Ethernet Cable Specificati ons T ype Catego[...]

  • Page 49

    IN-1 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 INDEX Numerics 10BASE-T Ethernet ports 1-2 A accessory kit 2-3 AC input voltag e (table) A-1 adapter, included 2-3 ADSL 1-2 ADSL line, connecting (figure) 2-11 ADSL port (figure) 1-3, 1-4 altitude specifications (table) A-1 analog telephone, connecting 2-12 Asymmetric digita[...]

  • Page 50

    Index IN-2 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03 H HUB/NO HUB button settings 2-7 hubs, connecting 2-9 humidity specifications A-1 I installati on preparing for 2-1 verifying 2-15 L LED functions Cisco 827-4V router 1-6 Cisco 827H router 1-7 Cisco 827 router 1-7 See also troubleshooting SOHO 77H 1-7 SOHO 77 router 1-7[...]

  • Page 51

    Index IN-3 Cisco 827 and SOHO 77 Routers Ha rdware Installation Guide 78-6854-03 after router is runni ng 3-3 during first startup 3-1 U unpacking the router 2-3, ?? to 2-3 V voltage sp ecificatio ns A-1, A-2 W wall brackets (figure) 2-5 wall mounting 2-5, 2-6 warnings, installation 2-2 warning statements defined v weight specifications A-1 worksta[...]

  • Page 52

    Index IN-4 Cisco 827 and SOHO 77 Routers Hardware Installation Guide 78-6854-03[...]