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Cisco Systems OL-10663-02 manual

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Table of contents for the manual

  • Page 1

    885 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 Configuring Presence Service Last Updated: November 26, 2007 This module describes presence support in a Cisco Unif ied Communications Manager Express (Cisco Unified CME) system. Finding Feature Information in This Module Y our Cisco Unif ied CME v ersion may n[...]

  • Page 2

    Configuring Presence Service Restrictions for Presence Service 886 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 Restrictions for Presence Service • Presence features such as Busy Lamp Field (B LF ) notif ication are su pported for SIP trunks o nly; these features are not supported o n H.323 trunks. • Prese[...]

  • Page 3

    Configuring Presence Service How to Configure Presenc e Service 887 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 Figure 53 BLF Notifica tion U sing Presence The follo wing line st ates display through BLF ind icators on the phone: • Line is idle—Displays wh en this line is not being u sed. • Line is in-[...]

  • Page 4

    Configuring Presence Service How to Configur e Presence Serv ice 888 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 • V erifying Presence Conf iguration, page 89 7 • T roubleshoot ing Presence, page 898 Enabling Presence for Internal Lines Perform the following steps to en able the router to accept incomin g[...]

  • Page 5

    Configuring Presence Service How to Configure Presenc e Service 889 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 Enabling a Directory Number to be Watched T o enable a line associated with a directory numbe r to be monitor ed by a phone re gistered to a Cisco Unified CME router , perform the follo wing steps.[...]

  • Page 6

    Configuring Presence Service How to Configur e Presence Serv ice 890 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 SUMMARY STEPS 1. enable 2. conf igure termi nal 3. ephone-dn dn-tag or voice r egi ster dn dn-tag 4. number number 5. allow watch 6. end DETAILED ST EPS Command or Action Purpose Step 1 enable Exam[...]

  • Page 7

    Configuring Presence Service How to Configure Presenc e Service 891 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 Enabling a SCCP Phone to Monitor BLF Status for Speed-Dials and Call Lists A watcher can monitor the status of l ines associated with inter nal and external directory number s (presentities) throug[...]

  • Page 8

    Configuring Presence Service How to Configur e Presence Serv ice 892 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 5. blf-speed-dial ta g number label string 6. presence call-list 7. end DETAILED ST EPS Command or Action Purpose Step 1 enable Example: Router> enable Enables priv ileged EXEC mode. • Enter y[...]

  • Page 9

    Configuring Presence Service How to Configure Presenc e Service 893 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 What to Do Next If you are done mo difying parameters for SCCP phones in Ci sco Unifi ed CME, generate a new configuration pro f ile by using the create cnf-files command and then restart the phone[...]

  • Page 10

    Configuring Presence Service How to Configur e Presence Serv ice 894 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 SUMMARY STEPS 1. enable 2. conf igure termi nal 3. voice r egi ster pool pool -tag 4. number tag dn dn-ta g 5. blf-speed-dial ta g number label string 6. presence call-list 7. end DETAILED ST EPS C[...]

  • Page 11

    Configuring Presence Service How to Configure Presenc e Service 895 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 What to Do Next If you are done mo difying parameters for SIP phones i n Cisco Unified CME, generat e a new configuration p rofile by using the create prof ile command and then restar t the phones [...]

  • Page 12

    Configuring Presence Service How to Configur e Presence Serv ice 896 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 11. authenticate cr edential tag locat ion 12. end DETAILED ST EPS Command or Action Purpose Step 1 enable Example: Router> enable Enables priv ileged EXEC mode. • Enter your password if pro m[...]

  • Page 13

    Configuring Presence Service How to Configure Presenc e Service 897 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 Verifying Presence Configuration Step 1 show running-conf ig Use this command to ve rify your conf iguration. Router# show running-config ! voice register global mode cme source-address 10.1.1.2 po[...]

  • Page 14

    Configuring Presence Service How to Configur e Presence Serv ice 898 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 Step 2 show presence global Use this command to display presence co nfigu ration settings. Router# show presence global Presence Global Configuration Information: ==================================[...]

  • Page 15

    Configuring Presence Service How to Configure Presenc e Service 899 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 *Sep 4 07:16:02.791: //PRESENCE:[766]:/presence_handle_notify_done: sip stack response code [17] *Sep 4 07:16:04.935: //PRESENCE:[0]:/presence_sip_line_update: SIP nothing to update *Sep 4 07:16:04[...]

  • Page 16

    Configuring Presence Service Configuration Examples for Presence 900 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 Configuration Examples for Presence This section contains the following e xample: • Presence in Cisco Unifie d CME: Example, page 900 Presence in Cisco Unified CME: Example Router# show running-c[...]

  • Page 17

    Configuring Presence Service Configuration Examples for Presence 901 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 ! voice register dn 1 number 2101 allow watch ! voice register dn 2 number 2102 allow watch ! voice register pool 1 id mac 0015.6247.EF90 type 7971 number 1 dn 1 blf-speed-dial 1 1001 label "[...]

  • Page 18

    Configuring Presence Service Configuration Examples for Presence 902 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 tftp-server flash:jar70sccp.8-0-1-13.sbn tftp-server flash:SIP70.8-0-1-11S.loads tftp-server flash:apps70.1-1-1-11.sbn tftp-server flash:cnu70.3-1-1-11.sbn tftp-server flash:cvm70sip.8-0-1-13.sbn t[...]

  • Page 19

    Configuring Presence Service Additional References 903 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 ! ! ephone-dn 4 dual-line number 2002 ! ! ephone 1 mac-address 0012.7F57.62A5 fastdial 1 1002 blf-speed-dial 1 2101 label "2101" blf-speed-dial 2 1003 label "1003" blf-speed-dial 3 2002 labe[...]

  • Page 20

    Configuring Presence Service Additional References 904 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02 Technical Assistance Description Link The Cisco Support websi te provides e xtensi ve on line resources, including documentation and tools fo r troubleshooting and resolving technical i ssues with Cisco products[...]

  • Page 21

    Configuring Presence Service Feature Information for Presence Service 905 Cisco Unified Communications Manager Ex press System Administrator Guide OL-10663-02 Feature Information for Presence Service Ta b l e 6 2 lists the f eatures in this module and en ha ncements to the features by version. T o determine the correct Cisco IOS release to support [...]

  • Page 22

    Configuring Presence Service Feature Information for Presence Ser vice 906 Cisco Unified Communications Manager Express System Administrator Guide OL-10663-02[...]