Brother MFC 1770 manual

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Table of contents for the manual

  • Page 1

    F AX 1 1 7 0 F AX 1 2 7 0 MFC 1 77 0 MFC 1 780 ® OWNER’S MANUAL[...]

  • Page 2

    ©1996-1999 Brother Industries, Ltd. Y ear 2000 Compliant Brother is addressing the Y ear 2000 related issues f or all Brother f ax machines and multi-function centers . Our f ocus is to ensure that our b undled third par ty software will continue to properly process date/time data after J anuar y 1, 2000. Brother f ax machines and multi-function c[...]

  • Page 3

    i Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week. Y ou can use the system to send faxes to any fax machine, not just the one fr[...]

  • Page 4

    ii Notice – Disclaimer of W arranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVEL Y BROTHER’S LICENSOR) MAKE NO W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMIT A TION THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE, REGARDING THE SOFTW A[...]

  • Page 5

    iii Or dering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a V isa, MasterCard, Discover , or American Express credit card, you can order accessories directly from Brother . (In the USA, you can visit us online for [...]

  • Page 6

    T able of Contents 1 Introduction Using This Manual ....................................................................................................... 1 Finding Information ....................................................................................................... 1 T est Sheet Procedures (for USA only) ............................[...]

  • Page 7

    v TABLE OF CONTENTS 3 Fax Settings Fax Settings ................................................................................................................... 19 Setting Dialing Mode (T one/Pulse) ............................................................................. 19 Setting Date and T ime ............................................[...]

  • Page 8

    vi TABLE OF CONTENTS 6 Telephone Operation Dialing Options ........................................................................................................... 41 Manual Dialing ............................................................................................................. 41 One T ouch Dialing .................................[...]

  • Page 9

    vii TABLE OF CONTENTS Multiple Copies ........................................................................................................ 58 Reducing and Enlarging Copies ............................................................................ 58 8 Remote Fax Options Remote Fax Options ......................................................[...]

  • Page 10

    viii TABLE OF CONTENTS V ertical Black Lines When Receiving ................................................................ 78 Phone Line or Connections .................................................................................... 78 Fax Machine Does Not Answer When Called ..................................................... 78 No Dial T o[...]

  • Page 11

    1 1 CHAPTER ONE Introduction Using This Manual Thank you for purchasing a Brother fax machine or multi-function center . This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However , you can use your fax machine to its fullest potential by taking a few minutes to read this manual. T o simplify[...]

  • Page 12

    2 CHAPTER ONE About Fax Machines If you’re a first-time fax machine user , fax operation might seem a little mysterious. Y ou’ll soon get used to the unusual fax tones on your phone line, and be able send and receive faxes easily . Fax T ones and Handshake When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones) — s[...]

  • Page 13

    3 INTRODUCTION ECM (Err or Correction Mode) The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their [...]

  • Page 14

    4 CHAPTER ONE F AX 1170 Contr ol Panel Over view Stop Start 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 Hook Hold Speed Dial 1 4 7 5 6 2 3 8 9 0 ABC D EF GH I JKL MNO P Q RS TUV WXY Z Redial / Pause Shift Sort Enlarge/ Reduce Copy Set Clear Resolution Mode Tel-index Q.Scan Function Help PLAIN PAPER FACSIMILE 1170 01 13 05 09 17 21 5 5 5 6[...]

  • Page 15

    5 INTRODUCTION F AX 1270 Contr ol Panel Over view Stop Start 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 Hook Hold Speed Dial 1 4 7 5 6 2 3 8 9 0 ABC D EF GH I JKL MNO P Q RS TUV WXY Z Redial / Pause Shift Sort Enlarge/ Reduce Copy Set Clear Resolution Mode Tel-index Q.Scan Function Help PLAIN PAPER FACSIMILE 1270 01 13 05 09 17 21 5 5 6 [...]

  • Page 16

    6 CHAPTER ONE MFC 1770/1780 Contr ol Panel Over view Hook Hold Speed Dial 1 4 7 5 6 2 3 8 9 0 ABC D EF GH I JKL MNO P Q RS TUV WXY Z Redial / Pause MFC 1 7 7 0 FAX PRINTER COPIER SCANNER PC FAX FIVE IN ONE Plain Paper Shift 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 01 13 05 09 17 21 Stop Start Set Clear Resolution Mode Tel-index Q.Scan [...]

  • Page 17

    7 2 CHAPTER TWO Assembly and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device to protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. 4 Never t[...]

  • Page 18

    8 CHAPTER TWO Packing List Make sure you have the following items: Telephone Line Cord Telephone Handset Recording Paper Wire Extension Starter Printing Cartridge (up to 100 pages) Recording Paper Support Document Support Multi-Function Link ® Manual (QuickStart Manual) (MFC1770/1780) Owner’s Manual Multi-Function Link Disks (MFC1770) Quick Refe[...]

  • Page 19

    9 ASSEMBL Y AND CONNECTIONS Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. A void placing your fax machine in a high-traffic area. Do not place near heaters, air conditioners[...]

  • Page 20

    10 CHAPTER TWO Attach recor ding paper support 1 Attach the recording paper wire extension. 2 Open the recording paper cover . Using the groove in the cover , insert the recording paper support as shown. Recording Paper Cover Recording Paper Support Recording Paper Wire Extension Install the printing cartridge 1 Push the OPEN button to open the top[...]

  • Page 21

    11 ASSEMBL Y AND CONNECTIONS 4 Install the printing cartridge by inserting the indented first and placing the cartridge into its four holders. Holder OPEN button Black Spool I ndented 5 Press down on both sides of the cover to close it securely . The starter cartridge prints up to 100 pages. Install r ecording paper The paper cassette can hold abou[...]

  • Page 22

    12 CHAPTER TWO Connect the handset Connect the curled handset cord to the bottom of the handset and the side of the fax machine. Connect the power cor d When you connect the power , the screen displays 01/01 00:00. NOTICE: 1 ) This fax must be grounded using a 3-prong plug. 2 ) Since the machine is grounded through the power outlet, you can protect[...]

  • Page 23

    13 ASSEMBL Y AND CONNECTIONS Connect the telephone line Connect one end of the telephone line cord to the jack labeled LINE on the left side of the fax machine. Connect the other end to a modular wall jack. Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incomin[...]

  • Page 24

    14 CHAPTER TWO Converting T elephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company . Y ou can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or , you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The t[...]

  • Page 25

    15 ASSEMBL Y AND CONNECTIONS 4 Plug one end of the second telephone line cord for your T AD into the L2 jack of the two-line T AD. Plug the other end into the EXT . jack on the left side of the fax machine. Triplex Adapter Two Line Phone Two Line External TAD Fax Machine Y ou can keep two-line telephones on other wall outlets as always. There are t[...]

  • Page 26

    16 CHAPTER TWO If you are installing the machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator , it is recommended that the An[...]

  • Page 27

    17 ASSEMBL Y AND CONNECTIONS Do not connect a T AD elsewhere on the same phone line — your fax machine and T AD will both try to control the line. Y ou may connect an external T AD to a separate wall jack only if you subscribe to your telephone company’ s Distinctive Ring Service, have registered the distinctive ring pattern on your fax machine[...]

  • Page 28

    18 CHAPTER TWO Outgoing Message (OGM) T iming is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit[...]

  • Page 29

    19 Fax Settings Setting Dialing Mode (T one/Pulse) Y our fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you must change the dialing mode. 1 Press Function , 6 , 1 . The screen prompts you to select TONE or PULSE. DIALING:TONE DIALING:PULSE 2 Use or to select dialing mode. 3 P[...]

  • Page 30

    20 CHAPTER THREE 3 Enter two digits for the month (for example, enter 09 for September , or 10 for October). The screen displays your entry , then prompts you to enter the day . ENTER DAY:XX 4 Enter two digits for the day (for example, 06). The screen displays your entry , then prompts you to set the time. ENTER TIME:XX:XX 5 Enter the time in 24-ho[...]

  • Page 31

    21 F AX SETTINGS By pressing the appropriate number key the correct number of times, you can access the character you want. Press Key one time two times three times four times 2 AB C 3 DE F 4 GH I 5 JK L 6 MN O 7 PQ R S 8 TU V 9 WX Y Z Inserting spaces If you want to enter a blank space, press twice. Making corrections If you entered a letter incor[...]

  • Page 32

    22 CHAPTER THREE See ALL DIAL Report p. 65 NOTICE: The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmi[...]

  • Page 33

    23 F AX SETTINGS 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FA X a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 7 Press Set . 8 Return to Step 2 to store another One-T ouch numb[...]

  • Page 34

    24 CHAPTER THREE Storing Speed Dial Numbers Y ou can store Speed Dial numbers, when you dial by pressing only three keys. Model F AX 1170 has 26 Speed Dial locations, Models F AX 1270, MFC 1770 and MFC 1780 have 36. Even if you lose electrical power , numbers stored in memory will not be lost. 1 Press Function , 4 , 2 . The screen prompts you to en[...]

  • Page 35

    25 F AX SETTINGS Changing One T ouch and Speed Dial Numbers If you try to store a One T ouch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. CHANGE — OR — 2. EXIT . 1 Press 1 to change the number stored — OR — Press 2 to exit without making[...]

  • Page 36

    26 CHAPTER THREE 4 Use the keypad to enter the One T ouch or Speed Dial numbers in this group. For example, enter 0 3 , 0 5 , 0 2 . Enter a before Speed Dial locations; enter a before One T ouch locations. G01:#O3#O5*O2 5 Press Set . The screen prompts you to enter a name. NAME: ENTER & SET 6 Use the keypad and the chart on pages 20-21 to enter[...]

  • Page 37

    27 User -Friendly Pr ogramming We have designed your fax machine with on-screen programming and a Help key . User -friendly programming helps you take full advantage of all the functions your fax machine has to offer . Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All [...]

  • Page 38

    28 CHAPTER FOUR Alter nating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you'll probably see most often is shown below , showing you, when you place a document in the feeder , that you can dial a nu[...]

  • Page 39

    29 ON-SCREEN PROGRAMMING 2. CANCEL JOB Function Description Factory Set More Info Cancel a timed or polled job. p. 47 3. PRINT REPORTS Function Description Factory Set More Info 1. ACT . REPORT p. 65-66 2. ALL DIAL p. 65-66 3. TEL. INDEX Print lists and reports of activity p. 65-66 4. COVER P AGE (Details in Chapter 9). p. 65-66 5. CALL BACK MSG p.[...]

  • Page 40

    30 CHAPTER FOUR 7. SETUP SYSTEM Function Description Factory Set More Info 1. DA TE/TIME Enter date and time for LCD 01/01/2000 00:00 pp. 19-20 display and to print on transmissions. 2. DAIL Y TIMER Send delayed jobs at the same 00:00 p. 45 time every day . 3. INTERV AL Select the interval of time OFF p. 66 between activity reports. 4. ST A TION ID[...]

  • Page 41

    31 ON-SCREEN PROGRAMMING 8. REMOTE F AX OPT (Only for F AX 1270, MFC 1770 and MFC1780) Function Description Factory Set More Info 1. F AX STORAGE Store incoming fax in memory . OFF p. 59 2. F AX FWD/P AGING Set fax to forward fax/message. OFF pp. 60-61 3. REMOTE ACCESS Set code for retrieving faxes. 159 ✳ p. 61 4. PRINT F AX Print incoming faxes [...]

  • Page 42

    32 CHAPTER FOUR[...]

  • Page 43

    33 Sending Faxes Befor e you begin: ■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7 inches long. Y our fax machine can only scan an image 8.2 inches wide, regardless of how wide the paper is. ■ Make sure you insert documents face down , top edge first . ■ Adjust the paper guides to fit the width of your document. Paper g[...]

  • Page 44

    34 CHAPTER FIVE ■ Press Resolution (before you send the fax)to select the resolution for the document you’re sending. Standard — suitable for most typed documents. Fine — good for small print; transmits a little slower than standard resolution. Super Fine — good for small print or artwork; transmits slower than fine resolution. Photo — [...]

  • Page 45

    35 BASIC F AX OPERA TION 4 When you hear the fax tone, press Start . 5 If you’re using the handset, hang up. Automatic T ransmission This is the easiest way to send a fax. IMPORT ANT : Do not pick up the handset or press Hook . 1 Insert the document face down in the feeder . 2 Enter the fax number from One T ouch or Speed Dial or T el-index or ke[...]

  • Page 46

    36 CHAPTER FIVE TA D — This is the only setting in which you can use an answering machine. Y our telephone answering device is connected to your fax machine, and answers every call. Once the T AD answers, the fax machine listens for fax tones. If it detects fax tones, it prints the fax. The T AD setting works only with an external telephone answe[...]

  • Page 47

    37 BASIC F AX OPERA TION T o select or change your Answer Mode 1 Press Mode . The screen displays your current selection. FAX/TEL MANUAL FAX ONLY TAD 2 Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display , along with your new Answer Mode setting. If you’re changing Answer Mode [...]

  • Page 48

    38 CHAPTER FIVE 4 Press Stop to exit. Now , when a call comes in and the machine is set to F/T Mode, all phones on this line will ring the number of times you selected in Ring Delay . Y ou can let the fax machine pick up and detect if it’ s a fax or voice call. If it’ s a fax call, the machine prints the fax. If it’ s a voice call, the machin[...]

  • Page 49

    39 BASIC F AX OPERA TION Ring V olume Y ou can select how loudly , or if, the fax machine rings. 1 Press Function , 6 , 5 . 2 Press or to select OFF , LOW , MEDIUM , or HIGH . 3 Press Set when the screen displays your selection. 4 Press Stop to exit. Even if you select OFF , the ring volume will remain LOW in F/T ringing (double ringing), and LOW i[...]

  • Page 50

    40 CHAPTER FIVE Printing a Reduced Incoming Document Y ou can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, the fax machine chooses the level of reduction for you. 1 Press Function , 5 , 5 . The screen displays 5.REDUCTION 2 Use or to selec[...]

  • Page 51

    Dialing Options Y ou can use your fax machine to make voice telephone calls, by dialing manually or by using T el-index or One T ouch or Speed Dial memory . Manual Dialing Manual dialing is simply pressing all of the digits of the phone number . 1 Pick up the handset — OR — Press Hook . 2 When you hear a dial tone, dial the call, using the dial[...]

  • Page 52

    42 CHAPTER SIX One T ouch Dialing 1 Pick up the handset — OR — Press Hook . 2 When you hear a dial tone, press the One T ouch key of the location you want to call. 3 If you pressed Hook to dial a voice call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’ t be able to hear you unless you[...]

  • Page 53

    43 TELEPHONE OPERA TION T one/Pulse If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below . If you have touch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Any digits dialed after this sends tone signals. 3 When you hang up,[...]

  • Page 54

    44 CHAPTER SIX[...]

  • Page 55

    45 Sending Faxes Quick Scan Fax T ransmission Y ou can scan a fax into the machine’ s memory to be sent as soon as the scan is complete. This way , you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get a “MEMOR Y FULL” message while scanning the first page of a fax, press Stop to cancel th[...]

  • Page 56

    46 CHAPTER SEVEN Delayed T ransmission Y ou can use this function to send a fax up to 24 hours later . 1 Insert the document in the feeder . 2 Y ou can press Q.Scan to use memory transmission, or you can send your fax normally . 3 Press Function , 1 , 1 . 4 Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for [...]

  • Page 57

    47 ADV ANCED F AX OPERA TION Canceling a Delayed Fax Y ou can cancel tasks you’ve scheduled using the timer . 1 Press Function , 2 . Any waiting jobs appear on the display . If no jobs are waiting, the screen displays “NO JOB W AITING.” 2.CANCEL JOB 2 If you have more than two jobs waiting, use or to select the job you want to cancel. Press S[...]

  • Page 58

    48 CHAPTER SEVEN Err or Re-T ransmission Sometimes there is noise or interference on the phone line, which makes it difficult for your fax machine to transmit a fax. Y ou can set the fax machine to automatically retransmit (re-tx). 1 Press Function , 5 , 4 . 2 Press or to select ON or OFF . 3 Press Set when the screen displays your selection. 4 Pre[...]

  • Page 59

    49 ADV ANCED F AX OPERA TION Always Send Cover Page Make sure station I.D. is set up (p. 20). This feature does not work unless the Station I.D. is set up. Y ou can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Function , 5 , 3 . 2 Press or to select.[...]

  • Page 60

    50 CHAPTER SEVEN 5 Press or to view comment selections. 1.COMMENT OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5.(USER DEFINED) 6.(USER DEFINED) 6 Press Set when the screen displays your selection. 7 Enter two digits to indicate the number of pages you are sending (enter 0 0 to leave number of pages blank). 8 Wait 2 seconds, then press Stop . 9 Enter [...]

  • Page 61

    51 ADV ANCED F AX OPERA TION 4 If you set Call Reservation to ON, press Set when the screen displays your selection. The screen displays the current setting for Call Back Message. CALL BACK:OFF CALL BACK:ON 5 Press or to select ON (or OFF ) for Call Back Message. 6 Press Set when the screen displays your selection. 7 Press Stop . The screen prompts[...]

  • Page 62

    52 CHAPTER SEVEN Multiple Resolution T ransmission Use this feature to select separate resolution settings for each page of the fax you're sending. This could be useful if you're sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to ST ANDARD after the fax is sent[...]

  • Page 63

    53 ADV ANCED F AX OPERA TION Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is 5 1 . The preset Deactivation Code is 5 1 . If you are always disconnected when accessing your T AD remotely , try changing the Activation Code from 5 1 to and the Deactivation Code from 5 1 to 9 9 9 . T o change[...]

  • Page 64

    54 CHAPTER SEVEN to “register” the Distinctive Ring pattern, so your fax machine can recognize its incoming calls. Y ou will need another person standing by on another line to help you with Step 6 of this registration. Y ou can change or cancel the Distinctive Ring pattern at any time. Y ou can switch it off temporarily , then turn it back on. [...]

  • Page 65

    55 ADV ANCED F AX OPERA TION The machine must be in MANUAL mode before someone calls. Once you’ve registered the Distinctive Ring number in your fax machine, you can turn this feature ON or OFF . T o change the setting, follow steps 1 to 4 above, selecting ON or OFF . Caller ID The Caller ID feature of this machine lets you use the Caller ID subs[...]

  • Page 66

    56 CHAPTER SEVEN Clearing Caller ID Information Press Clear when the screen displays the Caller ID information you want to erase. Polling Polling is the process of retrieving faxes from another fax machine. Y ou can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to [...]

  • Page 67

    57 ADV ANCED F AX OPERA TION Setup to Be Polled (Poll W aiting) 1 Place document in feeder . 2 Press Function , 1 , 2 . 3 Wait 2 seconds. 4 The screen displays POLLING:OFF . 5 Press or to choose ON . 6 Press Set . 7 Press Stop . The screen prompts you to press Start . 8 Press Start and wait for the fax to be polled. Delayed Polling Y ou can set you[...]

  • Page 68

    58 CHAPTER SEVEN Copy Functions Y our fax machine cannot scan anything closer than one-eighth inch from the edge of the paper . Set the resolution to S.FINE or PHOTO . 1 Place document face down in the feeder . 2 Press Copy . (Y ou can press Copy again for faster response — otherwise, copying begins in about 5 seconds.) Do not pull on the paper w[...]

  • Page 69

    59 Remote Fax Options These instructions in this chapter are for Models F AX 1270, MFC 1770 and MFC 1780. Setting Fax Storage If you set Fax Storage to ON , you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory . 1 P[...]

  • Page 70

    60 CHAPTER EIGHT Paging/Fax Forwar ding Y ou cannot use Paging and Fax Forwarding at the same time. Programming Paging Number When Paging is selected, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the [...]

  • Page 71

    61 REMOTE F AX OPTIONS Programming a Fax Forwar ding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory , then dials the fax forwarding number you’ve programmed, and forwards the fax message. 1 Press Function , 8 , 2 . 2 Press or until the screen displays FAX FWD 3 Press Set . The screen prompts you to ent[...]

  • Page 72

    62 CHAPTER EIGHT Using Remote Retrieval Access Code 1 Dial your fax number from a touch tone phone. 2 When your fax machine answers and beeps, immediately enter your Remote Retrieval Access Code (159 ✳ ). 3 Y our fax machine signals the kinds of messages received: 1 long beep — Fax message(s) No beeps — no messages. 4 Y our fax machine then p[...]

  • Page 73

    63 REMOTE F AX OPTIONS Retrieve a Fax Press 9 6 then to Print a Memory Status List — Press 1 . Retrieve all faxes — Press 2 0 0 . Retrieve specific fax — Press 2 , then enter number of the fax message, then press 0 0 . Erase all fax messages — Press 3 . Check the Receiving Status Press 9 7 then for Fax messages — Press 1 . 1 Long Beep —[...]

  • Page 74

    64 CHAPTER EIGHT 4 When you hear the fax tones, press Start . (Don’t hang up if you also want to retrieve messages; if you just want to check the Memory Status List, hang up after you press Start .) 5 The remote fax machine prints the Memory Status List. 6 As soon as you hear 2 beeps, press 9 6 2 , then enter the two-digit number of the fax messa[...]

  • Page 75

    65 Fax Machine Activity Y ou can print the following lists and reports: 1.ACT.REPORT Activity Report lists information about the last 30 incoming and outgoing faxes. TX means T ransmit; RX means Receive. 2.ALL DIAL Lists names and numbers stored in One T ouch and Speed Dial memory , in numerical order . 3.TEL.INDEX ALL DIAL list (above), alphabetic[...]

  • Page 76

    66 CHAPTER NINE T o print a repor t 1 Press Function , 3 . 2 Enter the number (see list above) of the report you want to print. For example, press 3 to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. Activity Repor t Interval Y ou can set the fax machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). [...]

  • Page 77

    67 Standar d T elephone and FCC Notices These notices ar e in effect on models sold and used in the United States only . This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call b[...]

  • Page 78

    68 CHAPTER TEN The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). T o be certain of the number of devices you may connect [...]

  • Page 79

    69 IMPORT ANT INFORMA TION W ARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Federal Comission Compliance Notice (F[...]

  • Page 80

    70 CHAPTER TEN Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water . 6 Do no[...]

  • Page 81

    71 IMPORT ANT INFORMA TION 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 15 Do not attempt to service this product yourself, as opening or removing covers may exp[...]

  • Page 82

    72 CHAPTER TEN Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make cha[...]

  • Page 83

    73 Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back™ System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week. Y ou can use the system to send faxes to any fax machine, not just the one from which you[...]

  • Page 84

    74 CHAPTER ELEVEN Err or Messages Y ou may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages. If you need additional help, call the Brother Fax-Back System at USA: 1-800-521-[...]

  • Page 85

    75 MAINTENANCE AND TROUBLESHOOTING DISCONNECTED The other party has disconnected during a call or fax. T ry calling the other party . DOCUMENT JAM The documents were not inserted or fed properly , or were too long. 1 Open the front cover . 2 Lift the two release levers to release the white roller . 3 Pull the document toward the front of the machin[...]

  • Page 86

    76 CHAPTER ELEVEN NOT REGISTERED Y ou’ve tried accessing a One T ouch or Speed Dial location with no number assigned to it. See pages 22 and 24 for information about storing One T ouch or Speed Dial numbers. PRINTER FAULT The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool. CHECK PAPER The recording paper is j[...]

  • Page 87

    77 MAINTENANCE AND TROUBLESHOOTING SCANNER ERROR T ry cleaning the white roller and the glass strip under the roller . During cleaning, we recommend you unplug the power cord. If you still get a scanner error , contact Brother Customer Service at USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-[...]

  • Page 88

    78 CHAPTER ELEVEN Vertical Black Lines When Receiving The sender’ s scanner may be dirty . Ask the sender to make a copy to see if the problem is with the sending machine. T ry receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 ( USA ) or 1-800-853-6660 ( from within Canada ) or 1-514-685[...]

  • Page 89

    79 MAINTENANCE AND TROUBLESHOOTING Sending Faxes Poor T ransmitting Quality T ry changing your resolution to FINE or SUPERFINE (see “Resolution” p. 34). Make a copy to verify the fax machine’ s scanner operation. Dialing Does Not Work Check for a dial tone. Change TONE/PULSE setting (see “Setting Dialing Mode (T one/Pulse)” p. 19). Check [...]

  • Page 90

    80 CHAPTER ELEVEN Fax Machine “Hears” Voice as CNG T one If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF . T ransmission Verification Report Prints “Result: NG” There is probably temporary noise or static on the phone line. T ry sending the fax again. If t[...]

  • Page 91

    81 Index A Access Codes (Using) ......................................... 62 Accessories and Supplies .................................... 85 Activity Report .................................................... 65 Activity Report Interval ...................................... 66 All Dial List .......................................................[...]

  • Page 92

    82 INDEX N Next-Fax Reservation ........................................ 51 O On-Screen Programming .................................. 27 One T ouch (Changing) ..................................... 25 One T ouch Dial (Storing Numbers) .................. 22 One T ouch Dialing ............................................ 42 Outgoing Message (Recordin[...]

  • Page 93

    83 INDEX T T AD (T elephone Answering Device) Mode ........ 36 T el.Index List ..................................................... 65 T elephone Answering Device (T AD) .................. 16 T elephone Index (Searching) ........................... 43 T one/Pulse .................................................... 19, 43 T ransmission V erificati[...]

  • Page 94

    84 MUL TI-FUNCTION LINK ® (OPTION) FOR F AX 1170 AND F AX 1270 Multi-Function Link ® (option) for F AX 1170 and F AX 1270 Y ou can purchase the optional Multi-Function Link ® package (also called “Missing Link”). Multi-Function Link ® turns your fax machine into a multi-function center , by enabling you to use your fax machine as a printer [...]

  • Page 95

    85 SPECIFICA TIONS Specifications T ype Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback (MFC 1780) 9600/7200/4800/2400; Automatic Fallback (F AX 1170/1270, MFC 1770) Document input width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning[...]

  • Page 96

    86 P ACKING AND SHIPPING THE F AX MACHINE Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly , you could void your warranty . 1 Unplug the fax machine from the AC outlet. NOTE: Do not unplug the fax machine after a print[...]

  • Page 97

    87 Remote Retrieval Access Card If you plan to receive voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer . Keeping it handy will help you derive the full benef[...]

  • Page 98

    88 3 Changing Remote Retrieval Access Code 1 Press Function , 8 , 3 . 2 Enter a three-digit number from 000 to 999, then . 3 Wait 2 seconds. 4 Press Stop to exit. Remote Commands C HANGE P AGING /F AX F ORW ARDING S ETTING Press 9 5 . then to T urn feature off press 1 Enter Fax Forwarding press 2 2 Enter Paging press 3 Program Fax Forward Number pr[...]

  • Page 99

    Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911, Bridgewater, NJ 08807-0911, USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 These machines are made for use in the USA or CANADA only. We can not recommend using them overseas because it may violate th[...]