Brother Fax-885MC manual

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Table of contents for the manual

  • Page 1

    FAX-885MC OWNER’S MANUAL OWNER’S MANUAL[...]

  • Page 2

    If Y ou Need to Call Customer Service Please complete the follo wing inf ormation for future reference: Model: F AX-885MC Serial Number:* Date of Purc hase: Place of Purc hase: * The serial number is on the under side of the unit. Retain this Quick-Start Manual with y our sales receipt as a permanent record of y our pur chase, in the event of a the[...]

  • Page 3

    i Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the [...]

  • Page 4

    ii Ordering Accessories and Supplies For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. IMPORTANT NOTE: For technical and operation[...]

  • Page 5

    iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BRO[...]

  • Page 6

    iv BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother wa[...]

  • Page 7

    v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Servi[...]

  • Page 8

    vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in mat[...]

  • Page 9

    vii Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual...............[...]

  • Page 10

    viii Connecting an External Telephone Answering Device (TAD) ................................................................................ 2-9 Sequence ......................................................................... 2-9 Connections ................................................................... 2-10 Outgoing Message (OGM) on an Ext[...]

  • Page 11

    ix Setting Paper Size ................................................................ 5-5 Advanced Receiving Operations ................................................ 5-6 Operation from External or Extension Telephone............... 5-6 For FAX/TEL Mode Only .............................................. 5-6 Changing Remote Codes................[...]

  • Page 12

    x Broadcasting ........................................................................ 7-6 Pause .................................................................................... 7-7 Hold ..................................................................................... 7-7 Tone/Pulse (For Canada Only) .......................................[...]

  • Page 13

    xi Message Indicator ................................................................ 9-4 Playing Voice Messages ...................................................... 9-4 Printing a Fax Message ....................................................... 9-4 Backup Printing Option ....................................................... 9-5 Erasing Mess[...]

  • Page 14

    xii Federal Communications Commission Compliance Notice(For USA Only) ............................................... 12-2 Important Safety Instructions ........................................ 12-3 13 Troubleshooting and Routine Maintenance ............................... 13-1 Troubleshooting........................................................[...]

  • Page 15

    INTRODUCTION 1 - 1 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Finding Information All chapte[...]

  • Page 16

    1 - 2 INTRODUCTION FAX-885MC Control Panel Overview 9 3 5 6 2 1 4 8 7 10 13 14 15 11 20 21 22 12 16 17 19 18 Reports Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission User Settings and Memory Status List. Speaker Phone Lets you dial telephone and fax numbers without lifting the handset. On[...]

  • Page 17

    INTRODUCTION 1 - 3 Search/Speed Dial Lets you dial stored phone numbers by pressing a two-digit number. Also, lets you look up numbers stored in the dialing memory. Receive Mode Use to select how fax machine will handle incoming calls. Resolution Sets the resolution when you send a fax or make a copy. Fax Start Starts an operation, such as sending [...]

  • Page 18

    1 - 4 INTRODUCTION About Fax Machines If you ’ re a first-time fax machine user, fax operation might seem a little mysterious. You ’ ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on whi[...]

  • Page 19

    INTRODUCTION 1 - 5 The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE . If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax m[...]

  • Page 20

    2 - 1 LOCATION AND CONNECTIONS 2 Location and Connections Caution ■ Never install telephone wiring during a lightning storm. ■ We recommend that this product be used with a surge protection device to protect the product against lightning storms. ■ Never install a telephone jack in a wet location unless the jack is specifically designed for a [...]

  • Page 21

    LOCATION AND CONNECTIONS 2 - 2 Packing List Make sure you have the following items: : If an item is missing, call Brother Customer Service at 1-800-284-4329 ( in USA ), 1-800-853-6660 ( in Canada ) or 1-514-685-6464 ( in Montreal ). See Ordering Accessories and Supplies on page ii for the correct item numbers. Whenever you transport the fax machine[...]

  • Page 22

    2 - 3 LOCATION AND CONNECTIONS Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Attach the Paper Wire Extension Attach the paper wire extension. Document Support Paper Wire Extension[...]

  • Page 23

    LOCATION AND CONNECTIONS 2 - 4 Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. 1 Open the paper cover. 2 Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. 3 Close the paper cover. Acceptable Paper Size: Letter, Legal and A4 Weight: 17[...]

  • Page 24

    2 - 5 LOCATION AND CONNECTIONS Connections Connecting the Machine Connect the handset, power cord and telephone line. 1 Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. 2 Connect the power cord. 3 Connect the telephone line. Connect one end of the telephone line cord to the jack label[...]

  • Page 25

    LOCATION AND CONNECTIONS 2 - 6 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “ rolled over ” to the next available phone line in a preset order. Your fax machine can work i[...]

  • Page 26

    2 - 7 LOCATION AND CONNECTIONS Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Li[...]

  • Page 27

    LOCATION AND CONNECTIONS 2 - 8 If You Are Installing the Fax Machine to Work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is reco[...]

  • Page 28

    2 - 9 LOCATION AND CONNECTIONS Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “ listens ” for fax calling (CNG) tones. If it hears them, the fax mac[...]

  • Page 29

    LOCATION AND CONNECTIONS 2 - 10 Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE. 2 Plug the telephone [...]

  • Page 30

    3 - 1 ON-SCREEN PROGRAMMING 3 3 On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-sc[...]

  • Page 31

    ON-SCREEN PROGRAMMING 3 - 2 Navigation Keys You can access the menu mode by pressing Menu/Set . When you enter the Menu, the LCD scrolls: Then press 1 for Initial Setup Menu — OR — Press 2 for Setup Receive Menu — OR — Press 3 for Setup Send Menu — OR — Press 4 for Cancel Job — OR — You can scroll more quickly through the each menu [...]

  • Page 32

    3 - 3 ON-SCREEN PROGRAMMING To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 1. INITIAL SETUP 1. DATE/TIME — Enter date and time for the LCD display and heading on fax transmissions. 4-1 2. STATION ID — Program your name, fax number and telephone number to appear on each transmitted page. 4-1 3. BEEPER OF[...]

  • Page 33

    ON-SCREEN PROGRAMMING 3 - 4 To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 2. SETUP RECEIVE (Continued) 4. REMOTE CODE ON ( 51, #51) OFF Activate or deactivate the fax machine from a remote location. You can also personalize these codes. 5-6 5. REDUCTION AUTO 100% 93% 87% 75% Reduces size of image. 5-4 6. P[...]

  • Page 34

    3 - 5 ON-SCREEN PROGRAMMING To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 3. SETUP SEND (Continued) 7. DELAYED FAX — Sends documents later 6-4 8. POLLED TX ON OFF Sets up your fax machine with a document to be retrieved by another fax machine. 6-5 4. CANCEL JOB —— Cancel a delayed fax or polling job.[...]

  • Page 35

    ON-SCREEN PROGRAMMING 3 - 6 To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 8. SETUP MSG CTR 1. MSG STORAGE FAX: ON/ OFF VOICE: ON /EXT/OFF Select if memory will store fax, voice or both. 9-2 0. BACKUP PRINT ON OFF Prints copy of faxes received into memory. 9-5 0. OGM MSG CTR OGM F/T OGM Select/Record outgoi[...]

  • Page 36

    4 - 1 INITIAL SETUP 4 Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine ma[...]

  • Page 37

    INITIAL SETUP 4 - 2 4 Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set . (You can use the chart on next page to help you enter letters.) 5 Press Stop/Exit . The LCD returns to the date and time. Details for Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into[...]

  • Page 38

    4 - 3 INITIAL SETUP Making Corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit ; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters. Repeating Letter[...]

  • Page 39

    INITIAL SETUP 4 - 4 Setting the Speaker Volume You can adjust the speaker volume by pressing Speaker Phone , and then selecting a speaker volume level. Press to adjust the volume level. The LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again. Choosing t[...]

  • Page 40

    4 - 5 INITIAL SETUP WARNING It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the hearing of some users. Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: 1 Press Menu/Set , 1 , 4 . 2 Press to select VO[...]

  • Page 41

    INITIAL SETUP 4 - 6 Memory Storage In the event of a power failure, all settings in the INITIAL SETUP , SETUP RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND ) functions are stored permanently. You may have to reset the date and time. Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to[...]

  • Page 42

    5 - 1 SETUP RECEIVE 5 Setup Receive Basic Receiving Operations Select Receive Mode MANUAL — You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring , page 8-1.) FAX ONLY — The fax machine automatically answers every[...]

  • Page 43

    SETUP RECEIVE 5 - 2 To select or change your Receive Mode 1 Press Receive Mode . The LCD shows your current selection. Or, if Message Center Mode is ON, it overrides your Receive Mode setting, so the LCD shows: 2 Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your[...]

  • Page 44

    5 - 3 SETUP RECEIVE Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ri[...]

  • Page 45

    SETUP RECEIVE 5 - 4 Easy Receive When you use this feature, you don ’ t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the LCD or when you hear “ chirps ” through the handset of an extension phone connected to another wall jack, just replace the [...]

  • Page 46

    5 - 5 SETUP RECEIVE Recommended Reductions If your paper is letter size (8.5" × 11"), and the incoming fax is letter size, select 93% A4, select 87% legal size, select 75%. If your paper is A4 (8.2" × 11.6"), and the incoming fax is letter size, select 100% A4, select 93% If your paper is legal size (8.5" × 14"), an[...]

  • Page 47

    SETUP RECEIVE 5 - 6 Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1 , the fax machine starts to receive a fax. (See Easy [...]

  • Page 48

    5 - 7 SETUP RECEIVE Polling For details about the Polling feature, call our Brother fax-back system 1-800-521-2846 ( in USA ), 1-800-681-9838 ( in Canada ) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.) Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “ p[...]

  • Page 49

    SETUP SEND 6 - 1 6 Setup Send Automatic Document Feeder (ADF) ■ Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. ■ Make sure you place the original face down , top edge first . ■ Adjust the paper guides to fit the wid[...]

  • Page 50

    6 - 2 SETUP SEND Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Place the original face down in the ADF. 2 Pick up the handset and listen for a dial tone — OR — press Speaker Phone and listen for a dial tone. 3 Enter the fax number you want to call. (You can enter t[...]

  • Page 51

    SETUP SEND 6 - 3 Quick Scan Fax Transmission You can scan a fax into the fax machine ’ s memory to be sent as soon as the scan is complete. This way, you don ’ t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to canc[...]

  • Page 52

    6 - 4 SETUP SEND Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Place the original face down in the ADF. 2 Press Menu/Set , 3 , 5 . 3 Press to select ON (or OFF ), and then press Menu/Set . 4 Press 1 if you want [...]

  • Page 53

    SETUP SEND 6 - 5 Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax-back system at 1-800-521-2846 ( in USA ), 1-800-681-9838 ( in Canada ) and request the Index. (See Features That Are Not in the Manual , page 6[...]

  • Page 54

    6 - 6 SETUP SEND Features That Are Not in the Manual (Call Brother fax-back system) Your machine has additional features and operations that are not included in this manual. To receive faxed instructions, please call our automated Brother fax-back system at 1-800-521-2846 and request the Index. In the Index under Features That Are Not in the Manual[...]

  • Page 55

    AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 1 7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one key[...]

  • Page 56

    7 - 2 AUTO DIAL NUMBERS AND DIALING OPTIONS 6 Return to Step 2 to store another One Touch number — OR — Press Stop/Exit . When you dial an AUTO DIAL number the LCD shows the name you ’ ve stored, or if you haven ’ t stored a name, the number you ’ ve stored. You can use chain dialing to store long dialing sequences. For example, to store [...]

  • Page 57

    AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 3 Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1. CHANGE — OR — 2. EXIT. 1 Press 1 to change the number stored, or press 2 to exit wit[...]

  • Page 58

    7 - 4 AUTO DIAL NUMBERS AND DIALING OPTIONS Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you ’ ve stored, or if you haven ’ t stored a [...]

  • Page 59

    AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 5 Speed Dialing 1 Pick up the handset — OR — Press Speaker Phone . (See Storing Speed Dial Numbers , page 7-2.) 2 When you hear a dial tone, press Search/Speed Dial , press # , and then press the two-digit Speed Dial number. 3 To hang up a voice call, replace the handset. Dialing Access Codes and Credit[...]

  • Page 60

    7 - 6 AUTO DIAL NUMBERS AND DIALING OPTIONS Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers , page 7-1 and Storing Speed Dial Numbers , page 7-2.) 1 Press Search/Speed Dial . 2 Press or to search alphabetically and to search nume[...]

  • Page 61

    AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 7 Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold 1 Press Hold/Caller ID to put a call on Hold. 2 You can put down the handset without disconnecting the call. 3 Pick up the fax machine handset to release the call from Hold. Picking up an extension han[...]

  • Page 62

    8 - 1 TELEPHONE SERVICES 8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring The term “ Distinctive Ring ” is used by Broth[...]

  • Page 63

    TELEPHONE SERVICES 8 - 2 Do You Have Voice Mail? If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line[...]

  • Page 64

    8 - 3 TELEPHONE SERVICES VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here ’ s why: Manual mode will never pick up a call by itself, since it is[...]

  • Page 65

    TELEPHONE SERVICES 8 - 4 Printing the Caller ID Log 1 Press Hold/Caller ID . 2 To print the Caller ID Log, press Fax Start . Viewing the Caller ID Log 1 Press Hold/Caller ID . 2 After two seconds, press to scroll through the Caller ID Log. 3 When you want to see detailed information for a displayed ID (phone number and date and time call was receiv[...]

  • Page 66

    8 - 5 TELEPHONE SERVICES Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. 1 Press Hold/Caller ID . 2 After two seconds, press to scroll through the Log and when you see a caller you want to register, press Menu/Set . 3 To register the caller as a One Touch number, press the One Touch k[...]

  • Page 67

    TELEPHONE SERVICES 8 - 6 Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine ’ s LCD. 1 To answer a Call Waiting signal while you ’ re tal[...]

  • Page 68

    8 - 7 TELEPHONE SERVICES Registration with CallManage Requires Change Your Carrier Selection Before using the CallManage IP $aver ™ feature, you must register for this service with CallManage Inc. ■ Register via the web at: www.callmanage.com/brother — OR — Call 1-877-717-2722. A Customer Service Representative will ask you a number of simp[...]

  • Page 69

    TELEPHONE SERVICES 8 - 8 Customer Support If you have questions or want more information, visit CallManage on the web at www.callmanage.com/brother or call CallManage at 1-877-717-2722. Disclaimer In order to use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callm[...]

  • Page 70

    9 - 1 MESSAGE CENTER 9 9 Message Center Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stor[...]

  • Page 71

    MESSAGE CENTER 9 - 2 Setting Up the Message Center You must set up the Message Center in the following order: 1 Setting Message Storage. (See Setting Message Storage , page 9-2.) 2 Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Message Center Outgoing Message , page 9-2.) 3 Activate Message Center Mode. (See Activating Message[...]

  • Page 72

    9 - 3 MESSAGE CENTER 4 Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones, then press the Start button. 5 Replace the handset. The Message Center will play your OGM. 6 Press Stop/Exit . Lis[...]

  • Page 73

    MESSAGE CENTER 9 - 4 Message Indicator The light flashes when you have new messages or faxes waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. If you press the flashing to turn off the Message Center before getting your new messages, they won ’ t be lost. The new messages wil[...]

  • Page 74

    9 - 5 MESSAGE CENTER Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. 1 Press Menu/Set , 8 , 2 . 2 Press to select ON (or OFF ), and then press Menu/Set . 3 Press Stop/Exit . Erasing Messag[...]

  • Page 75

    MESSAGE CENTER 9 - 6 Setting Maximum Time for Incoming Messages Your fax machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. 1 Press Menu/Set , 8 , 4 . 2 Press to select the maximum time setting for incoming messages, and then press Menu/[...]

  • Page 76

    9 - 7 MESSAGE CENTER Recording a Conversation You can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. To stop recording, press Stop/Exit . You cannot record a conversation us[...]

  • Page 77

    MESSAGE CENTER 9 - 8 Programming Paging Number 1 Press Menu/Set , 8 , 6 . 2 Press until the LCD shows PAGING? , and then press Menu/Set . 3 Enter your pager phone number (up to 20 digits) followed by # # , and then press Menu/Set . For example , 1 8 0 0 5 5 5 1 2 3 4 # # . Do not include the area code if it is the same as that of your fax machine. [...]

  • Page 78

    9 - 9 MESSAGE CENTER Remote Retrieval Using Remote Access Code 1 Dial your fax number from a touch tone phone. 2 When your fax machine answers, immediately enter your Remote Retrieval Access Code. 3 The fax machine signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice messa[...]

  • Page 79

    MESSAGE CENTER 9 - 10 Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Operation Details 91 Playing Voice Messages After one long beep, the fax machine pla[...]

  • Page 80

    9 - 11 MESSAGE CENTER Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using the dia[...]

  • Page 81

    MESSAGE CENTER 9 - 12 Retrieving Fax Messages 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 As soon as you hear two short beeps, use the dial pad to press 9 6 2 . 4 Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want your fax messages fo[...]

  • Page 82

    10 - 1 MAKING COPIES 10 Making Copies Copy Operations To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the Fax Machine as a Copier You can use the fax machine as a copy machine, making up to 9[...]

  • Page 83

    MAKING COPIES 10 - 2 Multiple Copies You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine. 1 Place the original face down in the ADF. 2 If you want copies “ stacked,[...]

  • Page 84

    11 - 1 PRINTING REPORTS 11 Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set , 7 , 1 . — OR — Press Menu/Set , 7, 2 . Customizing the Transmission Verification Report You can use the Transmission Rep[...]

  • Page 85

    PRINTING REPORTS 11 - 2 Using the Reports Key Press Reports , then press to select the report you want, and then press Menu/Set . Six reports are available: Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection. Lists names and numbers stored in One Touch and Speed Dial memory, in [...]

  • Page 86

    12 - 1 IMPORTANT INFORMATION 12 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatch[...]

  • Page 87

    IMPORTANT INFORMATION 12 - 2 International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partne[...]

  • Page 88

    12 - 3 IMPORTANT INFORMATION The serial number may be found on the label affixed to the bottom of the unit. For your convenience, note the number below and retain this Owner ’ s Manual to serve as a permanent record of your purchase in the event of a theft or fire, or for future reference. (See Brother Numbers , page i.) Important Safety Instruct[...]

  • Page 89

    IMPORTANT INFORMATION 12 - 4 D If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal o[...]

  • Page 90

    13 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 T r oubleshooting and Routine Maintenance Troubleshooting If you can ’ t resolve a difficulty with your fax machine using the Manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem. Contact Brother Customer Service at In USA: 1-800-284-4329 ([...]

  • Page 91

    TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 2 Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additi[...]

  • Page 92

    13 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clearing Jams The fax machine is out of paper, the paper is not properly loaded, or the paper is jammed in the fax machine. 1 Open the paper cover and remove any paper that is not jammed. The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See Printi[...]

  • Page 93

    TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 4 2 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. 3 Pull the jammed paper gently from the paper feeder toward the back of the fax machine. If the paper remains jammed, then pull it toward the front of the machine. 4 Remove the print cartridg[...]

  • Page 94

    13 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the Print Cartridge 1 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. 2 Remove the old print cartridge containing the used ribbon and dispose of it. 3 Remove the plastic stopper from the new print cartridge. Note You can reuse the [...]

  • Page 95

    TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 6 4 Turn the black spool on the right clockwise to tighten the ribbon as shown. 5 Install the new print cartridge by inserting the recessed first and then placing the cartridge into its four holders. 6 Press down on both sides of the top cover to close it securely. 7 Close the front cover. If You Are Hav[...]

  • Page 96

    13 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX ONLY , FAX/TEL or MSG CTR ). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephon[...]

  • Page 97

    TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 8 Handling Incoming Calls Double-Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine ’ s Telephone Answer Code (default setting i[...]

  • Page 98

    13 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. Cleaning the Print Head Before cl[...]

  • Page 99

    TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 10 Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Unplug the fax machine from the AC outlet. 2 Remove the paper wire extension, document s[...]

  • Page 100

    S - 1 SPECIFICATIONS Specifications * “ Pages ” refers to the ITU-T #1 chart (in Out of Paper Reception in ECM mode). Specifications are subject to change without prior notice. Type Desktop Facsimile Transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Origin[...]

  • Page 101

    INDEX I - 1 Index A Accessories ............................................... ii Alternating Displays ..............................3-1 Answering Machine ............................... 2-9 Automatic Transmission ........................ 6-2 B Beeper Volume ......................................4-5 Broadcasting ...................................[...]

  • Page 102

    I - 2 INDEX L LCD (Liquid Crystal Display) ............... 3-1 M Maintenance (Routine) ........................13-9 Manual Dialing ......................................7-4 MANUAL Mode....................................5-1 Manual Transmission .............................6-2 Memory Storage ....................................4-6 Memory Transmissio[...]

  • Page 103

    INDEX I - 3 W WARNING .......................................... 12-2[...]

  • Page 104

    I - 4 INDEX[...]

  • Page 105

    R - 1 Remote Retrieval Access Card If you plan to retrieve voice or fax messages while away from your fax machine carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. Keeping it handy will help you derive the f[...]

  • Page 106

    R - 2 Retrieve all faxes, press 2 , then enter the number of remote fax machine followed by # # . After the beep, hang up and wait. Erase all fax messages, press 3 . Check Receiving Status Press 9 7 . then for Fax message , press 1 . Voice message , press 2 . 1 long beep — Received message 3 short beeps — No messages Change Answer Mode Press 9 [...]

  • Page 107

    EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE : The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does[...]

  • Page 108

    LE5329001 2 Printed in Malaysia ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the[...]