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Boca Systems Adjustable MC Ghost manual

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Table of contents for the manual

  • Page 1

    Users Manual Adjustable MC Ghost Ticket Printer Adjustable MC Ghost Ticket Printer[...]

  • Page 2

    BOCA SYSTEMS, INC. © 1999 Boca Systems, Inc. All rights reser ved. Under the cop yright laws, this man ual ma y not be copied, in whole or in par t, without the written consent of BOCA. Ev er y eff or t has been made to ensure that the information in this manual is accurate. BOCA is not responsible f or printing or clerical errors and reser ves th[...]

  • Page 3

    T able of Contents Page 1.0 Introduction 1 2.0 Unpacking the Printer 2 3.0 A tour of your printer 3-4 4.0 Installation 5 5.0 Configuration 6 6.0 Standard Interf ace Pinouts 7 7.0 Thermal P aper - Theor y and Specification 8 8.0 Maintenance and Adjustments 9-13 9.0 Spare P ar ts List 14 10.T roubleshooting Guide 15-16[...]

  • Page 4

    T able of Figures and Appendices Page Figure 1 P ackaging 2 Figure 2 Micro Ghost Tick et Pr inter 3 Figure 3 Side view with door open 3 Figure 4 Rear view 4 Figure 5 Side view with electronics e xposed 4 Figure 6 Tick et loading 5 Figure 7 Slider Adjustment 6 Figure 8 Optical De vices 10 Figure 9 Print head remov al 12 Appendix A Operator Menu opti[...]

  • Page 5

    FCC NOTICE NO TE: The equipment has been tested and f ound to comply with the limits for a class A digital de vice, pursuant to par t 15 of the FCC rules. These limits are designed to provide reasonab le protection against har mful interference when the equipment is operated in a commercial en vironment. This equipment generates , uses, and can rad[...]

  • Page 6

    W ARRANTY INFORMA TION PRINTERS - BOCA warr ants each printer to be free of defects f or a per iod of one year from the date of shipment when subject to nor mal use and ser vice. This w arranty cov ers all par ts and labor e xcept f or the print head which is warranted f or 90 days . All warr anty labor is to be perf or med at the BOCA f acility . [...]

  • Page 7

    1.0 Introduction The BOCA Adjustable MC Ghost is a direct thermal tick et pr inter especially designed f or airline boarding pass and bagtag applications. The printer will automatically deter mine if a boarding pass or tag is loaded. T wo printers can be daisy chained together in order to print both passes and bag tags from a single host computer .[...]

  • Page 8

    2.0 Unpacking the Printer The printer is shipped in a r uggedized container . Please sav e packing material for future use. Remov e the pr inter ( see figure 1 ) and accessories from the box and inspect f or obvious damage . If damage is noticed please repor t it immediately to BOCA. T el: (561) 998-9600 F ax: (561) 998-9609 The f ollowing items sh[...]

  • Page 9

    3.0 A T our of Y our Printer Figure 2 - Micro Ghost tick et pr inter Figure 3 - Micro Ghost tick et pr inter 3 tick et output slot control panel Adjustment Knob Timing belt Drive Pulle ys Stepper Motor T ransf or mer LCD[...]

  • Page 10

    Figure 4 - Micro Ghost - rear view Figure 5 - Micro Ghost - top view with electronics e xposed 4 Roll Stock Holder Main Logic Board A C connector On/Off s witch Tick et Entrance Slot Interf ace connector , Output to another printer (25 pin male) Interf ace connector , Input from Host to another printer (25 pin f emale)[...]

  • Page 11

    4.0 Installation The Adjustable MC Ghost tic ket printer is designed to be mounted on a desktop or on a shelf . Pr ior to the site preparation and installation, the printer should be posered up and run in the self test mode. La y the printer flat on a counter as shown in figure 3 . V er ify that line voltage is the same as the line v oltage specifi[...]

  • Page 12

    5.0 Configuration The Adjustable MC Ghost is f actor y configured f or a variety of customer requirements. 1. The printer has a resolution of 200dpi. 2. The printer has an adjustable paper path (see figure 7) 3. The printer has a ser ial interf ace f or input from the host or another printer (see figure 4), and a serial interface f or output to ano[...]

  • Page 13

    6.0 Standard Interface Pinouts 6.1 Serial Pinouts RS232 (Standar d) Pin Function 2 Printer T ransmit 3 Printer Receive 7 Ground 5,20 DTR (Printer Ready) 4,22 R TS (+5Vdc) 25 pin to 9 pin Adapter 25 Pin Female 9 Pin Male 23 32 47 58 66 75 20 4 7 HOST COMPUTER OR TERMINAL PRINTER # 1 PRINTER # 2 Cable #1 9M 25 M Cable #2 9F 25 M 25F 25M 25F 25F-9M Pi[...]

  • Page 14

    7.0 Thermal Paper - Theory & Specification The print head’ s lif e expectancy is composed of both a mechanical and an electrical component. Both of these f actors are strongly influenced by the quality of the thermal paper used. MECHANICAL The print head has a theoretical rating of 60 kilometers. This n umber is based upon the assumption that[...]

  • Page 15

    8.0 Maintenance and Adjustments Y our tic k et pr inter is solidly constructed and has been designed for high v olume use. It requires minimal care to provide maxim um ser vice. This section provides an o v er view of printer maintenance, including par ts alignments, adjustment and replacement. F or discussion pur poses, the printer consists of two[...]

  • Page 16

    The position of the tear can be controlled by changing the cut count setting in the OPERA T OR MENU (see Appendix A ). If you are not ab le get the desired tear position, then make sure y our tick et stock w as manuf actured to proper specifications. Once a month the opto ey e should be blown off with air to remo ve any accum ulated paper dust. A s[...]

  • Page 17

    8.1.6 THERMAL PRINT HEAD The print head should be cleaned monthly , initially , to prev ent debr is from building up on the print element. The required cleaning inter val v aries greatly depending on the quality of the tick et stock and the amount of dust entering the pr int area. Excessive dir t build up on the print head will result in reduced qu[...]

  • Page 18

    Figure 9a - Print Head remov al Figure 9b - Print Head remov al Figure 9c - Print Head remov al 12[...]

  • Page 19

    8.1.7 Rubber Drive Roller (Platen) The rubber drive roller should be cleaned once a y ear to pre vent paper dust from building up on the roller . Clean drive roller with a paper to wel and alcohol. 1. Lift up the cam lock assemb ly (located abov e the head mounting bloc k) to remove pressure from the ther mal head. (see figure 9a ) 2. Lift up the h[...]

  • Page 20

    9.0 Spare Parts List DESCRIPTION P ART NUMBER A C Switch and pow er filter P31-1000 Belt, Timing 100T (200 dpi) P50-1011 Control P anel Assembly , FGL41 421671 Displa y P anel, FGL 41 (LCD) P38-1003 Fuse 1A SB (220v operation) P29-1007 Interf ace Board (25 pin F emale) 422190-6 SER Interf ace Board (25 pin Male) 422190-4 Logic Board FGL 41 Optical [...]

  • Page 21

    10.0 T roubleshooting Guide This is a simplified troubleshooting guide listing some of the typical prob lems. It is not intended to provide technical details or repair methods , but can serve as a guide to f ault isolation in the field. If you need additional help , please contact BOCA at T el: (561) 998-9600 F ax: (561) 998-9609 1. NO OPERA TION, [...]

  • Page 22

    5. ERRA CTIC PRINT POSITION a. See # 4 6. POOR PRINT OUT (light print out) a. Make sure the print head/cam lock assemb ly if fully loc ked in the closed position. b . Consult “Thermal Print Head” in Section 8.1.2 . c. Clean print head. Consult “Thermal Print Head” in Section 8.1.2 . d. Adjust print intensity setting via the control panel (s[...]

  • Page 23

    Appendix A - Operator Menu Options This printer allows the user to adjust v arious pr inter options through the control panel. T o access and use the OPERA T OR MENU , f ollow these steps: 1. Tic ket stoc k should be loaded into the printer . 2. Press both MENU and TEST switches sim ultaneously f or about three seconds. The LCD window displa ys OPE[...]

  • Page 24

    The char t below lists the present menu topics . These topics are subject to change. OPERA T OR MENU! B A UD RA TE? MINI/MICRO? PRINT SPEED? DIA GNOSTIC MODE? TICKET TYPE? ST A TUS ENABLED? TRANSP ARENT MODE P APER MODE? INC BPP CUT COUNT? DEC BPP CUT COUNT? INC BTP CUT COUNT? DEC BTP CUT COUNT? PRINT MODE? PRINT INTENSITY? EXIT AND SA VE JUST EXIT[...]

  • Page 25

    MINI/MICR O? Defines the type of printer . MINI Is f or a printer with a Silent Cutter Assembly (SC2) ( Mini, Mini Plus, Mini MB , Dual Mini) MICR O Is f or a printer without a SC2 (Micro , Micro Ghost, Micro MB, Dual Micro) (factory default) PRINT SPEED? Controls the speed the tick et trav els at. Also eff ects the pr int quality . The numbers ran[...]

  • Page 26

    P APER MODE? Is generally used only f or test pur poses. It may also be used on roll stoc k with no blac k mar ks on the tick et. Y our choices are YES (Enabled) or NO (Disab led). NO is factory default. INC BPP CUT COUNT? Enables the oper ator to mov e Boarding P ass tear position to the left (tow ards the tick et e xit area). Cut counts are incre[...]

  • Page 27

    JUST EXIT? Will e xit the menu options without sa ving any changes . If you with to e xit without saving the ne w value then press TEST , if not press MENU . T o access and use the SPECIAL MENU , f ollow steps 1 - 6 under the OPERA T OR MENU e xcept press both the TEST and Choice s witch simultaneously f or three seconds. The f ollowing char t belo[...]