Boca Systems Adjustable MC Ghost manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Boca Systems Adjustable MC Ghost. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Boca Systems Adjustable MC Ghost o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Boca Systems Adjustable MC Ghost se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Boca Systems Adjustable MC Ghost, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Boca Systems Adjustable MC Ghost debe contener:
- información acerca de las especificaciones técnicas del dispositivo Boca Systems Adjustable MC Ghost
- nombre de fabricante y año de fabricación del dispositivo Boca Systems Adjustable MC Ghost
- condiciones de uso, configuración y mantenimiento del dispositivo Boca Systems Adjustable MC Ghost
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Boca Systems Adjustable MC Ghost no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Boca Systems Adjustable MC Ghost y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Boca Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Boca Systems Adjustable MC Ghost, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Boca Systems Adjustable MC Ghost, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Boca Systems Adjustable MC Ghost. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Users Manual Adjustable MC Ghost Ticket Printer Adjustable MC Ghost Ticket Printer[...]

  • Página 2

    BOCA SYSTEMS, INC. © 1999 Boca Systems, Inc. All rights reser ved. Under the cop yright laws, this man ual ma y not be copied, in whole or in par t, without the written consent of BOCA. Ev er y eff or t has been made to ensure that the information in this manual is accurate. BOCA is not responsible f or printing or clerical errors and reser ves th[...]

  • Página 3

    T able of Contents Page 1.0 Introduction 1 2.0 Unpacking the Printer 2 3.0 A tour of your printer 3-4 4.0 Installation 5 5.0 Configuration 6 6.0 Standard Interf ace Pinouts 7 7.0 Thermal P aper - Theor y and Specification 8 8.0 Maintenance and Adjustments 9-13 9.0 Spare P ar ts List 14 10.T roubleshooting Guide 15-16[...]

  • Página 4

    T able of Figures and Appendices Page Figure 1 P ackaging 2 Figure 2 Micro Ghost Tick et Pr inter 3 Figure 3 Side view with door open 3 Figure 4 Rear view 4 Figure 5 Side view with electronics e xposed 4 Figure 6 Tick et loading 5 Figure 7 Slider Adjustment 6 Figure 8 Optical De vices 10 Figure 9 Print head remov al 12 Appendix A Operator Menu opti[...]

  • Página 5

    FCC NOTICE NO TE: The equipment has been tested and f ound to comply with the limits for a class A digital de vice, pursuant to par t 15 of the FCC rules. These limits are designed to provide reasonab le protection against har mful interference when the equipment is operated in a commercial en vironment. This equipment generates , uses, and can rad[...]

  • Página 6

    W ARRANTY INFORMA TION PRINTERS - BOCA warr ants each printer to be free of defects f or a per iod of one year from the date of shipment when subject to nor mal use and ser vice. This w arranty cov ers all par ts and labor e xcept f or the print head which is warranted f or 90 days . All warr anty labor is to be perf or med at the BOCA f acility . [...]

  • Página 7

    1.0 Introduction The BOCA Adjustable MC Ghost is a direct thermal tick et pr inter especially designed f or airline boarding pass and bagtag applications. The printer will automatically deter mine if a boarding pass or tag is loaded. T wo printers can be daisy chained together in order to print both passes and bag tags from a single host computer .[...]

  • Página 8

    2.0 Unpacking the Printer The printer is shipped in a r uggedized container . Please sav e packing material for future use. Remov e the pr inter ( see figure 1 ) and accessories from the box and inspect f or obvious damage . If damage is noticed please repor t it immediately to BOCA. T el: (561) 998-9600 F ax: (561) 998-9609 The f ollowing items sh[...]

  • Página 9

    3.0 A T our of Y our Printer Figure 2 - Micro Ghost tick et pr inter Figure 3 - Micro Ghost tick et pr inter 3 tick et output slot control panel Adjustment Knob Timing belt Drive Pulle ys Stepper Motor T ransf or mer LCD[...]

  • Página 10

    Figure 4 - Micro Ghost - rear view Figure 5 - Micro Ghost - top view with electronics e xposed 4 Roll Stock Holder Main Logic Board A C connector On/Off s witch Tick et Entrance Slot Interf ace connector , Output to another printer (25 pin male) Interf ace connector , Input from Host to another printer (25 pin f emale)[...]

  • Página 11

    4.0 Installation The Adjustable MC Ghost tic ket printer is designed to be mounted on a desktop or on a shelf . Pr ior to the site preparation and installation, the printer should be posered up and run in the self test mode. La y the printer flat on a counter as shown in figure 3 . V er ify that line voltage is the same as the line v oltage specifi[...]

  • Página 12

    5.0 Configuration The Adjustable MC Ghost is f actor y configured f or a variety of customer requirements. 1. The printer has a resolution of 200dpi. 2. The printer has an adjustable paper path (see figure 7) 3. The printer has a ser ial interf ace f or input from the host or another printer (see figure 4), and a serial interface f or output to ano[...]

  • Página 13

    6.0 Standard Interface Pinouts 6.1 Serial Pinouts RS232 (Standar d) Pin Function 2 Printer T ransmit 3 Printer Receive 7 Ground 5,20 DTR (Printer Ready) 4,22 R TS (+5Vdc) 25 pin to 9 pin Adapter 25 Pin Female 9 Pin Male 23 32 47 58 66 75 20 4 7 HOST COMPUTER OR TERMINAL PRINTER # 1 PRINTER # 2 Cable #1 9M 25 M Cable #2 9F 25 M 25F 25M 25F 25F-9M Pi[...]

  • Página 14

    7.0 Thermal Paper - Theory & Specification The print head’ s lif e expectancy is composed of both a mechanical and an electrical component. Both of these f actors are strongly influenced by the quality of the thermal paper used. MECHANICAL The print head has a theoretical rating of 60 kilometers. This n umber is based upon the assumption that[...]

  • Página 15

    8.0 Maintenance and Adjustments Y our tic k et pr inter is solidly constructed and has been designed for high v olume use. It requires minimal care to provide maxim um ser vice. This section provides an o v er view of printer maintenance, including par ts alignments, adjustment and replacement. F or discussion pur poses, the printer consists of two[...]

  • Página 16

    The position of the tear can be controlled by changing the cut count setting in the OPERA T OR MENU (see Appendix A ). If you are not ab le get the desired tear position, then make sure y our tick et stock w as manuf actured to proper specifications. Once a month the opto ey e should be blown off with air to remo ve any accum ulated paper dust. A s[...]

  • Página 17

    8.1.6 THERMAL PRINT HEAD The print head should be cleaned monthly , initially , to prev ent debr is from building up on the print element. The required cleaning inter val v aries greatly depending on the quality of the tick et stock and the amount of dust entering the pr int area. Excessive dir t build up on the print head will result in reduced qu[...]

  • Página 18

    Figure 9a - Print Head remov al Figure 9b - Print Head remov al Figure 9c - Print Head remov al 12[...]

  • Página 19

    8.1.7 Rubber Drive Roller (Platen) The rubber drive roller should be cleaned once a y ear to pre vent paper dust from building up on the roller . Clean drive roller with a paper to wel and alcohol. 1. Lift up the cam lock assemb ly (located abov e the head mounting bloc k) to remove pressure from the ther mal head. (see figure 9a ) 2. Lift up the h[...]

  • Página 20

    9.0 Spare Parts List DESCRIPTION P ART NUMBER A C Switch and pow er filter P31-1000 Belt, Timing 100T (200 dpi) P50-1011 Control P anel Assembly , FGL41 421671 Displa y P anel, FGL 41 (LCD) P38-1003 Fuse 1A SB (220v operation) P29-1007 Interf ace Board (25 pin F emale) 422190-6 SER Interf ace Board (25 pin Male) 422190-4 Logic Board FGL 41 Optical [...]

  • Página 21

    10.0 T roubleshooting Guide This is a simplified troubleshooting guide listing some of the typical prob lems. It is not intended to provide technical details or repair methods , but can serve as a guide to f ault isolation in the field. If you need additional help , please contact BOCA at T el: (561) 998-9600 F ax: (561) 998-9609 1. NO OPERA TION, [...]

  • Página 22

    5. ERRA CTIC PRINT POSITION a. See # 4 6. POOR PRINT OUT (light print out) a. Make sure the print head/cam lock assemb ly if fully loc ked in the closed position. b . Consult “Thermal Print Head” in Section 8.1.2 . c. Clean print head. Consult “Thermal Print Head” in Section 8.1.2 . d. Adjust print intensity setting via the control panel (s[...]

  • Página 23

    Appendix A - Operator Menu Options This printer allows the user to adjust v arious pr inter options through the control panel. T o access and use the OPERA T OR MENU , f ollow these steps: 1. Tic ket stoc k should be loaded into the printer . 2. Press both MENU and TEST switches sim ultaneously f or about three seconds. The LCD window displa ys OPE[...]

  • Página 24

    The char t below lists the present menu topics . These topics are subject to change. OPERA T OR MENU! B A UD RA TE? MINI/MICRO? PRINT SPEED? DIA GNOSTIC MODE? TICKET TYPE? ST A TUS ENABLED? TRANSP ARENT MODE P APER MODE? INC BPP CUT COUNT? DEC BPP CUT COUNT? INC BTP CUT COUNT? DEC BTP CUT COUNT? PRINT MODE? PRINT INTENSITY? EXIT AND SA VE JUST EXIT[...]

  • Página 25

    MINI/MICR O? Defines the type of printer . MINI Is f or a printer with a Silent Cutter Assembly (SC2) ( Mini, Mini Plus, Mini MB , Dual Mini) MICR O Is f or a printer without a SC2 (Micro , Micro Ghost, Micro MB, Dual Micro) (factory default) PRINT SPEED? Controls the speed the tick et trav els at. Also eff ects the pr int quality . The numbers ran[...]

  • Página 26

    P APER MODE? Is generally used only f or test pur poses. It may also be used on roll stoc k with no blac k mar ks on the tick et. Y our choices are YES (Enabled) or NO (Disab led). NO is factory default. INC BPP CUT COUNT? Enables the oper ator to mov e Boarding P ass tear position to the left (tow ards the tick et e xit area). Cut counts are incre[...]

  • Página 27

    JUST EXIT? Will e xit the menu options without sa ving any changes . If you with to e xit without saving the ne w value then press TEST , if not press MENU . T o access and use the SPECIAL MENU , f ollow steps 1 - 6 under the OPERA T OR MENU e xcept press both the TEST and Choice s witch simultaneously f or three seconds. The f ollowing char t belo[...]