Acer 4730Z manual

Aspire 4730Z/4730ZG/ 4330 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Ple a se r e fer to the t a b le be l ow f o r the u p dates m a de on Aspire 4720Z/4730ZG/4330 S e ries s e rvice gui d e. Date Chapter Up dates[...]

III Copyright Copyright © 2008 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without t[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's global product offering. T o better fit local marke t requirements and enhance product competitiveness[...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your Acer Notebook tour . . . . . . . . . . . . . . [...]

VIII T able of Contents Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Removing the Touch Pad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Removi[...]

IX T able of Contents No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

X T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many feature: NOTE: Items marked with * d enote only selected mode ls. Operating System • Genuine Windows Vista™ Platform • Intel® Pentium® Dual-Co re mobile processor* • Intel® Celeron® Dual-Co r e processor* • Intel® Celeron® processor* • Mo[...]

2 Chapter 1 Communication • Acer Video Confer ence, featurin g: • Integrated Acer Crystal Eye webcam • Optional Acer Xpress V oIP pho ne • WLAN: • Acer InviLink™ Nplif y™ 802.1 1b/ g/D raft-N* • Acer InviLink™ 802.1 1b/g* • WP AN: Bluetooth® 2.0+EDR • LAN: Gigabit Ethernet, Wake-on-LAN ready • Modem: 56K ITU V .92 Privacy c[...]

Chapter 1 3 • • Modem (RJ-1 1) port • • DC-in jack for AC a dapter Environment • T emperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * d enote only selected mode ls. Th e specifications liste d above[...]

4 Chapter 1 System Block Diagram ( Socke t P) LCD Conn. GMC H HDA COVER LI GHT Conn LS-4205P DOCKING RTC CKT. 3.3V 24. 576M Hz/48M hz CMOS Camera MINI Card x2 New Card So ck et Realtek RTL8111C LA N( GbE) PC I-Exp ress W LAN, Robson2 Dual Channel AES1610 Finger Pr int PWR /B Conn. USB/B Conn. Po wer On/O ff CKT . Ph one Jac k x3 H_D# ( 0 ..63 ) H_A[...]

Chapter 1 5 Your Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front View No. Icon Item Description 1 Acer Crystal Ey e Web came ra for video communication. 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output[...]

6 Chapter 1 Closed Front View 9 T ouchpad T ouch-sensitive pointing device whi ch functions like a computer mouse. 10 Click buttons (left and right) The left and right buttons function like the left and right mouse bu tt ons. 1 1 Palmrest Comfortable support area for your ha nds when you use the computer . 12 Keyboard For entering data into your co[...]

Chapter 1 7 Left View No. Icon Item Description 1 Ethernet (RJ-4 5) port Connects to an Ethernet 10/100/1000-based network. 2 External display (VGA) port Connects to a display device (e.g. external moni tor , LCD projector). 3 2 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 4 Line-in jack Accepts audio line-in devices (e.g.[...]

8 Chapter 1 Right View Rear View No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the opti cal disk fr om the d rive.[...]

Chapter 1 9 Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Memory compartment Houses the computer's main memory . 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Battery lock Locks the battery in position. 6 V[...]

10 Chapter 1 Indicators The computer has several easy-to-read status indicators: The front panel ind icators are visible e ven when the comp uter cover is closed. NOTE: 1. Charging: The b at te r y l ig ht shows am ber w hen the battery is charging. 2. F ully charge d: The light shows green when i n AC mode. Easy-Launch Buttons Located beside the k[...]

Chapter 1 11 Touchpad Basics (with fingerprint reader) The following items show you how to use the to uchp ad with Acer Bio- Protection fingerp rint reade r: • Move your finger across the touchpad (2) to move the cursor . • Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. The[...]

12 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated [...]

Chapter 1 13 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close the S tart menu[...]

14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Func tion Description <Fn> + <F1>[...]

Chapter 1 15 Special Key Y ou can locate the Euro symbol and the US dollar si gn at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-cente r of the keyboa rd. NOTE: Note : Some fonts and software do not support the Eu[...]

16 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bi o-Protection Fi ngerprint Solu tion is a multi-purpose fingerprint software package integrated with the Micr osoft Windows ope rating system. Utilizing the uniq ueness of one's fingerprint features, Acer Bio-Protection Fin gerprint Solution has in cor[...]

Chapter 1 17 Double (vertical), T ri ple (primary at left), T riple (pri mary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently . Acer Gridvista is dual-display compatible, allo win g two displays to be partitioned independentl y . AcerGridVista is simple to set up: 1. Run Acer GridV[...]

18 Chapter 1 Hardware Specifications and Configurations Processor CPU Fan T rue V alue T able DIS SKU • Throttling 50%: On= 85°C; OF F=78°C • OS shut down at 90°C; H/W shut down at 96°C CPU Fan T rue V alue T able UMA SKU • Throttling 50%: On= 85°C; OF F=78°C • OS shut down at 90°C; H/W shut down at 96°C Item Specification CPU type [...]

Chapter 1 19 BIOS Cache System Memory Item Specification BIOS vendor InsydeH20 BIOS V ersion v1.03-T2 BIOS ROM type Flash BIOS ROM size 1 MB Supported protocols • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • V arious hot-keys for system control • Support SMBUS 2.0, PCI2.3 • ACPI 2.0 compliance with Intel Speed [...]

20 Chapter 1 Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Graphics Contro ller LAN Interface Bluetooth Inte rface Slot 1 Slot 2 T ot al Memory 0MB 512MB 512MB 0MB 1[...]

Chapter 1 21 Wireless Module 802.1 1b/g Hard Disk Drive Interface Item Specification Chipset Intel Shirley Peak and Ec ho Peak (for Centrino platform) Atheros WLAN XB63 and Bro adcom WLAN BCM4312 (for Non-Centrino) Data throughput 1 1~54 Mbps, up to 270 Mbps for Draft-N Protocol 802.1 1b+g, Draft-N Interface PCI bus (mini PCI socket for wireless mo[...]

22 Chapter 1 Combo Drive Module Internal transfer rate (Mbits/sec, max) 370 ~ 730 typical 400 ~ 794 typical 850 Mbits/s maximum 850 Mbits/s maximum I/O data transfer rate (Mbytes/sec max) 300 3 00 150 maximum 300 maximum DC Power Requirements V oltage 5V ±5% 5V ±5% 5V ±5% 5V ±5% Item Specification Manufacturer and Model Sony DL 24X CRX890S T os[...]

Chapter 1 23 Super-Multi Combo Module Item Specification Manufacturer and Model Sony DL 8X AD-7560S T oshiba DL 8X TS-L633A Pioneer DVR -TD08RS T ype Drawer type Drawer loading Interface SA T A Serial A T A Revision 2.6 Data T ransfer Modes • PIO Mode4 • DMA Multiword Mode2 • UL TRA DMA Mode2 Gen1i 1.5Gbits / sec Buffer Memory Siz e 2 MB 2 MB[...]

24 Chapter 1 Card Reader Audio Interface Item Specification V endor & model name HLDS/GSA-T50N, Philips DS-8A2S, Sony/AD-7560S, T oshiba Digi/TS -L63 3A Performance S pecif ic ation With CD Diske tt e With DVD D is k et te T ransfer rate (MB/sec) Sustained: Max 3.5 Mbytes/sec Sustained: Max 10 Mbytes/sec Buffer Memory 2MB Interface SA T A Appli[...]

Chapter 1 25 USB Interface Keyboard Battery LCD 14.1” Item Specification Chipset ICH9M USB Compliancy Level 2.0 Number of USB port 2 Location Left Side Item Specification Keyboard controller KB926 T otal number of keyp ads 88/89/93 Windows logo key Y es Internal & external keyboard work simultaneously Ye s Item Specification V endor & mo [...]

26 Chapter 1 LCD Camera LCD Inverter AC Adapter System Power Manag ement Support Color greater than 262144 Viewing Angle (degree) Horizontal: Right/Left V ertical: Upper/Low er Minimum: 40/40, T y p ical: 45/45 Minimum: 10/30, T y p ical: 20/35 T emperature Range (°C) Operating S torage (shipp ing) 0 to +50 -20 to +60 Item Specification V endor Bi[...]

Chapter 2 27 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

28 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system. CPU S peed This field shows the speed of the CPU. HDD Model Name This field shows the model[...]

Chapter 2 29 Main The Main screen allows th e user to set the system time and date as well as enable and disa ble bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. N[...]

30 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the sy[...]

Chapter 2 31 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Passw ord” field. The password length can not exceeds 8 alphan[...]

32 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current p a ssw or d in the Enter Cur ren t Password fiel d an d pr ess Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm [...]

Chapter 2 33 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module ba y . I ns y deH20 S et up Ut ili t y Rev . 3. 5 I nfor m at i on M ai n S ec urit y B oot Exit I t em S pec if ic Help B oo[...]

34 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

Chapter 2 35 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (su ch as USB HDD) before you use the[...]

36 Chapter 2 4. In flash BI OS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is n ot connected, the followi ng message displays. Plug in the AC po wer to continue. 5. Flash is complete when the followi ng message displays. 6. Shutdown or reboot base on iflash.bat command.[...]

Chapter 2 37 Remove HDD/BIOS Utility This section provide you with remo ving HDD /BIOS method: Remove HDD Password: • If you key in wrong HDD password three times, Hdd password error code displays. See the image below . T o reset the HDD p assword, run HDD_PW .EXE as follows: 1. Key in hdd_pw 15494 0 2. Press 2. 3. Select one upper-case string fr[...]

38 Chapter 2 Remove BIOS Pas sword: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS pa ssword, run BIOS_PW .EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list.[...]

Chapter 2 39 3. Reboot the system and key in the selected string (qjjg9vy , 07yqmjd etc.) for the BIOS user password. Removing BIOS Passwords: T o clear the password, perform the following steps: 1. From a D OS prom pt, Execu te clnp wd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether th[...]

40 Chapter 2[...]

Chapter 3 41 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the following tool s: • Wrist grounding strap and conductive mat for preventing electrostatic discharge [...]

42 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the batte[...]

Chapter 3 43 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g . For example, if you want to remove the main board, you must first remo ve the keyboard, the[...]

44 Chapter 3 Removing the Battery Pack 1. T urn computer over . 2. Slide the battery lock/unlock l atch to the unlock p osition. 3. Slide and hold the batte ry release latch to the rele ase posi tion (1), the n slide out the battery pack from the main unit (2). 1 2[...]

Chapter 3 45 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

46 Chapter 3 Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it. 2. Pull it out from the slot.[...]

Chapter 3 47 Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the SD dummy card” on page 45. 3. See “Removing the ExpressCard dummy card” on page 46. 4. Remove the three screws from the memory and WLAN bays and loosen the two ca ptive screws on the H DD cover . 5. Carefully open the memory cover [...]

48 Chapter 3 6. Remove the HDD cover as shown. 7. Remove the WLAN cover as shown.[...]

Chapter 3 49 Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lo wer Covers” on page 47. 3. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the seco nd DIMM module if present.[...]

50 Chapter 3 Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the WLAN cover . See “Removin g the Lower Covers” on page 47. 3. Disconnect the antenna cables from the WL AN board. 4. Move the antenna away and remove the two screws on the WLAN board to release the WLAN board. Ste p Size Quantity Screw T ype WL[...]

Chapter 3 51 5. Detach the WLAN board from the WLAN socket. NOTE: When attaching the ante nna back to the WLAN board, make sure the cables are sitti ng in the housing to prevent damage.[...]

52 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover , See “Removing the Lower Covers” on page 47. 3. Use the pull-tab to pull and lift the hard disk drive module out of the bay . NOTE: T o prevent damage to device, avoid pressing down on it or pla cing he avy objects on top[...]

Chapter 3 53 4. Remove the four screws securing the hard disk to the carrier . Ste p Size Quantity Screw T ype HDD Carrier M3*3 (NL) 4[...]

54 Chapter 3 5. Remove the HDD from the carrier .[...]

Chapter 3 55 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover . See “Removing th e Lower Covers” on page 47. 3. Remove the screw securing the ODD module. 4. Carefully insert a screw driver to release the locki ng latch. NOTE: A plastic screw driver is recommended to prev ent scratch[...]

56 Chapter 3 5. Pull the optical drive modul e out from th e ch assis. 6. Remove the three screws securing the ODD bracket and re move the ODD bracket from the optical disk drive module. 7. Insert a pin in the eject hole of the ODD to eject th e ODD tray . Ste p Size Quantity Screw T ype ODD Bracket M2*3 (NL) 3[...]

Chapter 3 57 8. Press down on the locking catch to release the ODD cover and remove.[...]

58 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Color Part No. Switch Cover M2*3 (NL) 2 Black 86.AR102.004 LCD Module M2.5*8(NL) 4 Black 8 6.AR102 .001 M2.5*5 (NL) 2 Black 86.AR102.002 Upper Cover M2.5*8 (NL) 8 Black 86.AR102.0 01 M2.5*5 (NL) 7 Black 86.AR102.002 T ouch Pad Bracket M2*3 (NL)[...]

Chapter 3 59 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover ma y cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover . 1. See “Removing the Battery Pack” on page 44. 2. Locate and remove the two securing screws as shown. 3. T urn the computer over and open the [...]

60 Chapter 3 5. T urn the Switch Cover over to expose th e FFC cable and detach it using the tweezers. 6. Lift the Switch Cover clear of the chassis.[...]

Chapter 3 61 Removing the Keyboard 1. See “Removing the Battery Pack” on page 44. 2. Using a plastic pry , push in the two securing latches and slide the pry under the keyboard. 3. Once both latches are released, lift the ke yboard away from the chassis as shown. 4. T urn the keyboard over on the T ouch Pad area to expose the FFC cable.[...]

62 Chapter 3 5. Using a pry , pull b oth sides of the retainer to disco nne ct the FFC cable from the mainboard.[...]

Chapter 3 63 Removing the Antenna 1. Remove the Antenna Cables from the securing pins as shown. 2. T urn the computer over . Remove the adhes i ve strips holding the antenna ca bles.[...]

64 Chapter 3 3. Feed the antenn a cables from the u nderside of the computer . 4. Remove the Antenna Cables from the securing pins as shown. 5. Pull the cables thro ugh the speaker panel as sho wn.[...]

Chapter 3 65 6. Fully remove the antenna cable s and mo ve them out of the way to prevent damage.[...]

66 Chapter 3 Removing the LCD Module 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Lower Covers” on page 47. 3. See “Removing the WLAN Module” on page 50. 4. See “Removing the Keyboard ” on page 61. 5. See “Removing the Antenna ” on page 63. 6. Remove the two securing screws from the bottom of the chassis. [...]

Chapter 3 67 8. Remove the four securing screws (t wo each side) from the LCD module. 9. Carefully remove the LCD module from the chassis. Ste p Size Quantity Screw T ype LCD Module M2.5*8 (NL) 2 LCD Module M2.5*5 (NL) 2[...]

68 Chapter 3 Removing the Upper Cover 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the SD dummy card” on page 45. 3. See “Removing the ExpressCard dummy card” on page 46. 4. See “Removing the Lower Covers” on page 47. 5. See “Removing the DIMM Modules” on page 49. 6. See “Removing the WLAN Module” on page [...]

Chapter 3 69 13. T urn the computer over . Remove the seven scre ws on the top panel. Ste p Size Quantity Screw T ype Upper Cover M2.5*5 (NL) 7[...]

70 Chapter 3 14. Disconnect the five cables from the mainboard as shown. Disconnect A as sho wn. Release the securing latches and disconnect B as shown. Release the securing latches and disconnect C as shown. Release the securi ng latches and discon nect D as shown. A B C D E[...]

Chapter 3 71 15. Remove the upper cover by lifting upward from the chassis, rear edge first. 16. T urn the upper cover over . The upper cover appears as fo llows. NOTE: Avoid pulling on the cables directly to prevent da mage to the connectors. NOTE: Use the pull-tabs on the FFC cables whenever available to prevent da mage to the FFC cables. Release[...]

72 Chapter 3 Removing the Touch Pad Bracket 1. See “Removing the Upper Cove r” on page 68. 2. Disconnect the T ouch Pad cable from the T ouch Pad board.[...]

Chapter 3 73 3. Move the Finger Print Reader FFC cabl e out of the way to prevent damage. 4. Remove the two securing screws from the T ouch Pad bracket. 5. Remove the T ouch Pad bracket. IMPORT ANT : The T ouch Pad cannot be removed i ndi vidually . T o replace the T ouch Pad, repla ce the entire Upper Cover . Ste p Size Quantity Screw T ype T ouch[...]

74 Chapter 3 Removing the Finger Print Reader 1. See “Removing the Upper Cove r” on page 68. 2. Remove the securing screw from the Finger Print Reader board. 3. Remove the Finger Print Reader board from the Upper Cover .[...]

Chapter 3 75 Removing the Launch Board 1. See “Removing the Upper Cove r” on page 68. 2. Remove the two screws from the Launch Board. 3. Remove the Launch Board from the Upper Cover . Ste p Size Quantity Screw T ype Launch Board M2*3 (NL) 2[...]

76 Chapter 3 Removing the Speaker Module 1. See “Removing the Upper Cove r” on page 68. 2. Remove the adhesive tape from the speaker cable. 3. Remove the four screws holding the S peaker Module in place. Ste p Size Quantity Screw T ype S peaker M2*3 (NL) 4[...]

Chapter 3 77 4. Remove the S peake r Module from the upper cover .[...]

78 Chapter 3 Removing the Switch Board 1. See “Removing the Upper Cove r” on page 68. 2. Ensure the Switch Board cable is free from any obstructi ons. 3. T urn the Upper Cover . Remove the Switch Board as shown.[...]

Chapter 3 79 Removing the Touch Pad Board IMPORT ANT : The T ouch Pad board is integrated into the design of the Upper Cover . T o replace the T ouch Pad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORT ANT : The MOSFET pad is attached to the Uppe r Cover and is reusable. If the replacement Upper Cov[...]

80 Chapter 3 Removing the I/O Board 1. See “Removing the Upper Cove r” on page 68. 2. Remove the securing screw from the I/O Board. 3. Lift the I/O Board clear of the Lower cover . Ste p Size Quantity Screw T ype I/O Board M2.5*5 (NL) 1[...]

Chapter 3 81 4. Disconnect the I/O Board cable and remove the board.[...]

82 Chapter 3 Removing the Bluetooth module 1. See “Removing the Upper Cove r” on page 68. 2. Remove the securing screw from the Bluetooth module. 3. Lift the Bluetooth module away from the ma inboard and disconn ect the mainboa rd cable. Ste p Size Quantity Screw T ype Bluetooth Board M2*3 (NL) 1[...]

Chapter 3 83 4. Disconnect the cable from the mainboard.[...]

84 Chapter 3 Removing the Modem Module 1. See “Removing the Upper Cove r” on page 68. 2. Remove the adhesive strip securing the Modem cable to the Lower Cover . 3. Remove the RJ-1 1 port from the leftside of the Lower Cover .[...]

Chapter 3 85 4. Disconnect the Modem cable fro m the Modem modu le. 5. Remove the two screws securing the Modem module. 6. Remove the Modem module from the Lower Cover . Ste p Size Quantity Screw T ype Modem Module M2*3 (NL) 2[...]

86 Chapter 3 Removing the Main Board 1. See “Removing the Upper Cove r” on page 68. 2. Disconnect the power jack from the power port on the Lower Cover . 3. Lift the cabling clear of the securing pi ns and ensure it is free of obstruction.[...]

Chapter 3 87 4. Remove the securing screw from the Mainboard. 5. Remove the main board, rightside first, as shown. 6. Release the securing latches and remove the Switch Cover FFC. Ste p Size Quantity Screw T ype Mainboard M2.5*5 (NL) 1[...]

88 Chapter 3 7. T urn the Mainboard over . Disconnect the I/O Cable from the Mainboard. 8. Disconnect the DC IN Cable from the Mainboard.[...]

Chapter 3 89 Removing the Thermal Module 1. See “Removing the Main Board” on page 86. 2. Remove the four securing screws from the Thermal Module. 3. Lift the Thermal Module clear of the Mainboard. Ste p Size Quantity Screw T ype Thermal Module M2.5*6.5 4[...]

90 Chapter 3 Removing the CPU 1. See “Removing the Main Board” on page 86. 2. See “Removing the Therma l Module ” on page 89. 3. Using a flat screwdriver , turn the CPU socket la tch counter-clockwise 180° to re lease the CPU. k 4. Lift the CPU clear of the Mainboard.[...]

Chapter 3 91 Removing the CPU Fan 1. See “Removing the Main Board” on page 86. 2. Disconnect the Fan cable from the Mainboard. 3. Remove the three securing screws from the Fan module. Ste p Size Quantity Screw T ype CPU Fan M2*4-NI (NL) 3[...]

92 Chapter 3 4. Lift the Fan module clear of the Mainboard.[...]

Chapter 3 93 Removing the HDMI Module 1. See “Removing the Main Board” on page 86. 2. Remove the two securing screws from the HDMI Module. 3. Remove the HDMI Module as shown. Ste p Size Quantity Screw T ype HDMI Module M2*4-NI (NL) 2[...]

94 Chapter 3 LCD Module Disa ssembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Color Part No. LCD Bezel M2.5*5 (NL) 4 Black 86 .AR1 02.002 Inverter Board M2.5*5 (NL) 1 Black 86.AR1 02.002 Camera Module M2*3 (NL) 2 Black 86.AR1 02.004 LCD Panel M2.5*5 (NL) 2 Black 86.AR1 02.002 LCD Brackets M2*3 (NL) 8 Bla ck 86.AR102.[...]

Chapter 3 95 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 66. 2. Remove the two upper and two lower bezel screw ca ps. 3. Remove the four securing screws from the LCD module. Ste p Size Quantity Screw T ype LCD Bezel M2.5*5 (NL) 4[...]

96 Chapter 3 4. S tarting from the inside edges of t he bezel, pry the be zel upwards and away from the panel. Move along the sides until all sides of th e bezel are removed. NOTE: If necessary , use a plastic pry to lift up the outside edges o f the bezel.[...]

Chapter 3 97 Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the left and right Inverter board cables as shown.[...]

98 Chapter 3 3. Remove the securing screw from the Inverter board . 4. Lift the Inverter board clear of the LCD Module. Ste p Size Quantity Screw T ype Inverter Board M2.5*5 (NL) 1[...]

Chapter 3 99 Removing the Camera Module 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module. Ste p Size Quantity Screw T ype Camera Module M2*3 (NL) 2[...]

100 Chapter 3 4. Lift the Camera Module cle ar of the LCD Modu le.[...]

Chapter 3 101 Removing the LCD Panel 1. See “Removing the LCD Bezel” on page 95. 2. Remove the two securing screws from the LCD Module. IMPORT ANT : The leftside screw holds the ground connector in place. Ensure that the ground is replaced during reassembly . 3. Lift the LCD Panel clear of the LCD Module. Ste p Size Quantity Screw T ype LCD Pan[...]

102 Chapter 3 Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 101. 2. T urn the LCD panel over to expose the rear . Disconnect the cable from the LCD P anel using the tab provided. 3. Grip the FPC cable and lift upward to detach the adhesive pads.[...]

Chapter 3 103 4. Remove the eight securing screws (four on each side) from the LCD Panel brackets. 5. Remove the LCD brackets by pulling away from the LCD Panel as shown. Ste p Size Quantity Screw T ype LCD Brackets M2*3 NL 8[...]

104 Chapter 3 Removing the Antennas 1. See “Removing the LCD Panel” on page 101. 2. Remove the strips holding the anten na cables in place. Ensure the c ables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module. 4. Remove the antenna cables and assembly from the LCD mo dule.[...]

Chapter 3 105 Removing the MIC Module 1. See “Removing the Antenna s” on page 104. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the L CD module.[...]

106 Chapter 3 LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw hole s (four on each side) on the LCD Pane l as shown. 2. Secure the LCD b rackets to the LCD panel. 3. T urn the panel over . Insert the LCD Panel cable into the LCD Panel as shown.[...]

Chapter 3 107 4. Align the LCD Panel cable as shown and press down to engage th e adhesive pads. 5. Replace the MIC cable under the mylar tab stri ps, and replace the MIC as shown. Secure the cable by pressing down on the strips. 6. Replace the antenna cable as shown. Ensure that the cable is inserted under each tab strip. 7. Secure the cable by pr[...]

108 Chapter 3 9. Secure the LCD mod ule with the two securing screws. IMPORT ANT : Ensure that the ground connector is secured in pla ce with the leftside panel screw . 10. Insert the Camera Module (adhesive side down), and secure by pressing down to insure cohesion. 1 1. Replace the two securing screws. 12. Connect the Camera Module cable. 13. Rep[...]

Chapter 3 109 Replacing the LCD Bezel 14. Connect the left and right Inverter cables. 1. Locate the bezel correctl y and press down the edges until there are no gaps between the bezel and the LCD Module, 2. Replace the four screws and t he rubber screw caps provided .[...]

11 0 Chapter 3 Main Module Reassembly Procedure Replacing the CPU Replacing the Thermal Module 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. 2. Using a plastic screw driver , lock the CPU in the socket as shown. 1. Align and place the Thermal Module in th e mounting as shown. 2. Replace[...]

Chapter 3 111 Replacing the CPU Fan Module Replacing the HDMI Module 1. Align the Fan Module on the screw brackets. 2 . Replace the 3 screws and secure. 3. Connect the Fan cab le to the Mainboa rd. 1. Insert the HDMI Modul e as shown, and press down to locate in place. 2. Replace the 2 screw s to sec ure.[...]

11 2 Chapter 3 Replacing the Mainboard 1. T urn the Mainboard over . Connect the DC IN Cable to the Mainboard . 2. Connect the I/O Cable to th e Mainboard. 3. Replace the Switch Cover FF C and lock the securin g latches in place. 4. Ensure that the Mainboa rd is face up (the Hea tsink and CPU are not visible). Place the Mainboard in the chassis, re[...]

Chapter 3 11 3 5. Replace the securing screw . 6 . Replace the cabling through the securing pins. 7. Connect the power jack to the power port on the Lower Cover .[...]

11 4 Chapter 3 Replacing the I/O Board Replacing the Bluetooth Board 1. Connect the FFC to the I/O Board 2. Locate the I/O over the lower cover and replace. 3. Replace the single securing screw . 1. Connect one end of the Bluetoo th cable to the mainboard as shown. 2. Connect the o ther end of the Blueto oth cable to the Bluetooth Module as shown.[...]

Chapter 3 11 5 Replacing the Modem Module 3. Locate the Bluetooth Module and replace the single securing screw . 1. Replace the Modem Modul e and secure the two screws as shown. 2. Connect the Modem cable to the Modem Module as shown. 3. Connect the RJ-1 1 port to the leftside of the Lower Cover . 4. Replace the adhesive strips to secure the Modem [...]

11 6 Chapter 3 Replacing the Finger Print Reader 1. Replace the Finger Print Reader boa rd in the upper cover . 2. Replace the securing screw . 3 . Secu re the FFC to th e upper cover by usin g the adhesive tape.[...]

Chapter 3 11 7 Replacing the Touch Pad Bracket IMPORT ANT : The T ouch Pad cannot be removed i ndividually . T o replace the T ouch Pad, repl ace the entire Upper Cover . 1. Replace the T ouch Pad bracket. 2. Replace the two securi ng screws from the T ouch Pad bracket. 3. R eplace the Finger Print reader FF C and secure with the adhesi ve strips. [...]

11 8 Chapter 3 Replacing the Launch Board Replacing the Switch Board 1. Replace the Launch Board on the upper cover. 2. Repla ce the two securing screws. 1. T urn the Upper Cover over and insert the FFC through the cover as sho wn. 2. Flip the Upper Cover over and replace the Switch Board as shown .[...]

Chapter 3 11 9 Replacing the Antenna Cables Ensure that the three Antenna cables pass th rough the Mainboard and are accessible from the underside of lower cover. 1. Insert the Antenna Cables through the Upper Cover . Make sure they are accessible from the underside. 2. Secure the cables in place as shown. 3. Pull the cables through. 4. Place the c[...]

120 Chapter 3 Replacing the Speaker Module Replacing the Keyboard 1. Align and repla ce the S peaker Module in the up per cover . 2. Replace the fou r secu ri ng screw s. 3. Attach the adhesive strip on the speaker cabling to secure in place. 1. Replace keyboard cable to the mainboard, and secure the locking latch. 2. Turn the keyboard over and pla[...]

Chapter 3 121 3. Press down on the areas marke d below to secure in p lace.[...]

122 Chapter 3 Replacing the Switch Cover Replacing the WLAN Module 1. Connect the Switch Cover FFC as shown. 2. Replace the Switch cover , and press down to secure in place. 3. Turn the computer over and replace the two securing screws. 1. Insert the WLAN board in to the WLAN socke t. 2. Repl ace the two screws to secure the module .[...]

Chapter 3 123 Replacing the Hard Disk Drive Module 3. Connect the two antenna cables to the module. 1. Place the HDD in the HDD carrier . 2. Replace the four screws to secure the carrier . 3. Insert the HDD, interface side first, until HDD firmly slides in place. 4. Push the HDD down to secure in place.[...]

124 Chapter 3 Replacing the DIMM Modules NOTE: T o replace DIMM Module 2, first remove DIMM Module 1. In this procedure , only DIMM Module 1 is shown. 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module.[...]

Chapter 3 125 Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on th e ne w OD D Mo dule. 2. Press the cover into the tray , bottom edge first, to secure. 3. T urn ODD Module around and secure bracket with three screws. 4. Slide the module in the chassis and press un til the module is flush with the chassis[...]

126 Chapter 3 Replacing the Lower Covers 1. Replace the Memory Cover . 2. Repl ace the two screws to secure in place. 3. Replace the WLAN Cover . 4. Replace th e screw to secure in place. 5. Replace HDD Cover . 6. T ighten the two screws to secure in place.[...]

Chapter 3 127 Replacing the Express and SD Card Trays 1. Insert the Express Card and push into the slot until flush with the chassis cover . 2. Insert the SD Card and push into the slot u ntil flush with the chassis cover .[...]

128 Chapter 3[...]

Chapter 4 129 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

130 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly c[...]

Chapter 4 131 No Display Issue If the Displa y doesn’t work, perform the following actions one at a time to correct the prob lem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On[...]

132 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 3. If extensive pi[...]

Chapter 4 133 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the problem. Do not replace a non-defective FRUs:[...]

134 Chapter 4 Touchpad Failure If the To u c h p a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

Chapter 4 135 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

136 Chapter 4 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Mic rophones do no op erate correctly , perform the following actions one at a time to correct the problem. 1. Check that the[...]

Chapter 4 137 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a ti me to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista S tartup R epair Utility: a. insert the Win[...]

138 Chapter 4 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

Chapter 4 139 c. Check that th ere are no yellow exc l amation marks against the items in l D E ATA / ATA P I c o n t r o l l e r s . If a device has an exclamation mark, right-click on t he device and uninstall and reinstall the driver . d. Check that there are no yellow excl amation marks against the items in DVD/CD-ROM drives . If a device has a[...]

140 Chapter 4 d. Repeat for the other A T A Devices show n if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing actions one at a time to correct the problem. 1. Restart the computer and press F2 to e nter the BIOS Utility . 2. Check tha t the drive is dete cted in t he A T API Mode l Nam e field on the Inform[...]

Chapter 4 141 Modem Function Failure If the internal Modem fails, perform the followin g actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform th e following actions one at a time to correct th e problem. Do not replace a non - defective FRUs:[...]

142 Chapter 4 EasyTouch Button Failure If the Ace r EasyT ouch buttons fai l, perform the following actions on e at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

Chapter 4 143 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless connecti on, insert new batteri es and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an alte[...]

144 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

Chapter 4 145 POST Codes Tables These tables describe the POST code s, drivers, and keys for the POST . Sec NO_EVICTION_MODE_DEBUG EQU 1 (Comm onPlatformsecIa32SecCore.inc) Memory: DEBUG_BIOS equ 1 (ChipsetAlvisoMemoryInitAsm IA32IMEMOR Y .INC) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place[...]

146 Chapter 4 BDS & Specific action: 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on popula ted rows 0x29 Perform JEDEC memory initiali zation for all memory rows 0x30 Perform step s requi red after memory init 0x31 Program DRAM throttling and throttling even t registers 0x32 Setup DRAM control register for norma l operation and [...]

Chapter 4 147 Each PEIM entry point used in 80_PORT Each Driver entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SER VICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_ST A TUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CP U_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLA TFORM_ST AGE1 0xA7 PEI_V ARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_C[...]

148 Chapter 4 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 ST A TUS_CODE 0xC9 V ARIABLE EMU_V ARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMA T 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SA T A_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI [...]

Chapter 4 149 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLA TFORM 0x76 PCI_PLA TFORM 0x6C ISA_FLOOPY 0x6D PS2_MOU SE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xF A SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DA T A_HUB_STD _ERR 0x7C F A T 0x7D P ARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HI[...]

150 Chapter 4 Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISP A TCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLA TFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_B LOCK_SER VICE 0x91 SMM_V ARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_[...]

Chapter 5 151 Jumper and Connector Locations Top View Location Descriptio n Location Description 1 MDC Conn 10 S peaker Conn 2 BT Con n 1 1 Function PCB to MB Conn 3 Finger to MB Con n 12 TP to MB Conn 4 Media PCB to MB Conn 13 Express Card Conn 5 Power PCB to MB Conn 35 MDC S tandoff (M2xH3) 6 KB Conn 38 Switch 8 L VDS Cnn 41 LED 9M I C C o n n Ch[...]

152 Chapter 5 Bottom View Location Description Location Description 14 SPDIF Conn 27 USB PCB to MB 15 Audio Conn (p ink) 28 DDR2 5 .2 mm (Rev .) 16 Audio Conn (b lue) 29 DDR2 9.2 mm (Rev .) 17 USB (single Rev) 30 ODD SA T A Conn 19 Fan Conn 31 HDD SA T A Conn 20 CRT Conn (blue) 32 Mini PCI Express (5.2) 21 RJ45 34 Card Reader 23 MXM Conn 36 MXM S t[...]

Chapter 2 153 Clearing Password Check and BIOS Recovery T h is s e cti o n provide y o u the s t an d ard op e rat i ng proc e dures of c l eari n g p a ssword a n d BIOS rec o v e ry for Aspire 4 73 0 Z/ 4730ZG/ 43 3 0. Aspire 4 73 0 Z/ 4730ZG/ 43 3 0 prov i de o n e H a r d ware Op e n G a p on main board f o r c l eari n g password check, and on[...]

154 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 155 FRU (Field Replaceable Unit) List T h is c h apter gives you the F R U ( F ie l d R epl a c eab l e Unit) listing in g lob a l c o nfig u r a t i ons of Aspire 4 73 0 Z/ 4730ZG/ 43 3 0. R e f e r to t h is c h apter whe n ever order i ng f o r p a r t s to re p a ir or for RMA (R e t u r n M e rc h and i se Authorization). Please note[...]

156 Chapter 6 Aspire 4730Z/ 4730ZG/ 4330 Exploded Diagrams Main Module Item Description Part No. Item Description Part No. 1 Middle Cover 60.A T902.001 6 Bluetooth Module TBD 2 Upper Cover 60.A T902.002 7 Keyboard KB.INT00 .4 42 3 Mainboard MB.A TV02.0 01 8 Power Cable TBD 4 CPU Fan 23.A T902.001 9 RJ-1 1 Cable 60.A T 902.003 5 Thermal Module 60.A [...]

Chapter 6 157 LCD Module Item Description Part No. Item Description Part No. 1 Antenna_L 50.A T902.004 7 Antenna_R 5 0.A T902.003 2 Bracket_L 33.A T902.005 8 Bracket_R 3 3.A T902.004 3 Camera 57.A T902.001 9 LCD Cable 50.A T902.0 02 4 Camera Bracket 10 Antenna TBD 5 MIC Cable 23.A T902.002 1 1 Inverter 55.A T902.003 6 Bezel 60.A T902.006 12 LCD Cas[...]

158 Chapter 6 Aspire 4730Z/ 4730ZG/ 4330 FRU List NOTE: The outside housing and color ma y vary from the mass produ ce d model. Category Description Acer Part No. Adapter ADAPTER 65W 3PIN DEL T A SADP65KB BFJA OBL SADP- 65KB DF A AP .0650 1.014 ADAPTER 65W 3PIN DEL T A SADP-65KB DF A ADAPTER 65W 3PIN LITEON P A -165 0-02AC AP .06503.016 ADAPTER 65W[...]

Chapter 6 159 Cable T/P FFC 50.A T902.001 POWER CORD US 3 PIN 27.T A VV5.001 POWER CORD EU 3 PIN 27.T A VV5.002 POWER CORD AUS 3 PIN 27.T A VV5.003 POWER CORD UK 3 PIN 27.T A VV5.004 POWER CORD CHINA 3 PIN 27.T A VV5.005 POWER CORD SWISS 3 PIN 27.T A VV5.006 POWER CORD IT ALIAN 3 PIN 27.T A VV5.007 POWER CORD DENMARK 3 PIN 27.T A VV5.008 POWER CORD[...]

160 Chapter 6 MINI DOOR 42.A T902.002 HDD DOOR 42.A T902.003 CPU/Processor CPU INTEL P575 2G LF80537NF041 1M SLB6M M0 TBD CPU INTEL P585 2.16G LF80537NF 0481M SLB6L M0 CPU INTEL T1600 1.66G LF805 37NF0281MN SLB6J M0 CPU INTEL T1700 1.83G LF805 37NF0341MN SLB6H M0 CPU INTEL T3200 2G LF80537GF 04 1 1M SLA VG M0 CPU INTEL T3400 2.16G LF805 37GF04 81M [...]

Chapter 6 161 HDD HDD SA T A 120G 5400RPM HGST HTS542512K9SA00 KH.12007.014 HDD SA T A 120G 5400RPM TOSHIBA MK1246GSX 0F A KH.12004.007 HDD SA T A 120G 5400RPM SEAGA TE ST9120817AS KH.12001.032 HDD SA T A 120G 5400RPM WD WD1200BEVS-22UST0 KH.12008.01 9 HDD SA T A 160G 5400RPM HGST HTS542516K9SA00 KH.16007.016 HDD SA T A 160G 5400RPM HGST HTS543216L[...]

162 Chapter 6 Keyboard KEYBOARD INTE(UI) BLACK AS KB.INT00.442 KEYBOARD ARABIC/ENGLISH BLACK AS KB.INT00.474 KEYBOARD BELGIUM BLAC K AS KB.INT00.473 KEYBOARD BRAZILIAN BL ACK AS KB.INT00.472 KEYBOARD CANADIAN/FRENCH BLACK AS KB.INT00.471 KEYBOARD CHINESE BLACK AS KB.INT00.470 KEYBOARD CZECH BLACK AS KB.INT00.469 KEYBOARD DENMARK BLACK AS KB.INT00.4[...]

Chapter 6 163 LCD CABLE 50.A T902.002 LCD COVER-IMR 60.A T902.005 LCD BEZEL 60.A T902.006 LCD BRACKET -R 33.A T902.004 LCD BRACKET -L 33.A T902.005 ANTENNA-R 50.A T902.003 ANTENNA-L 50.A T902.004 CAMERA MODULE 0.3M 57.A T902.001 SCREW P AD 47.A T902.001 Mainboard MAINBOARD AS4330 INTEL GL 40 ICH9 LF WITH ALL CONNECTERS MB.A TV02.001 Category Descri[...]

164 Chapter 6 Memory RAM 512MB DDRII 667 NANY A NT512T64UH8B0FN-3C KN.51203.032 RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3-CE6 KN.5120B.026 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120G .024 RAM 1GB DDRII 667 NANY A NT1G T64U8HB0BN-3C KN.1GB03.014 RAM 1GB DDRII 667 SAMSUNG M4 70T2864QZ3-CE6 KN.1GB0B.016 RAM 1GB DDRII 667 HYNIX HYMP1 12S64CP6-Y5[...]

Chapter 6 165 Screw List Category Description Acer Part No. SCREW M2.5X8(NL) 8 6.A T902.001 SCREW M2.5X5(NL) 8 6.A T902.002 SCREW M2X3(NL) 86.A T902.003 SCREW M2.5X4(NL) 8 6.A T902.004 SCREW M2X4-NI(NL) 86.A T902.005 SCREW M3X3(NL) 86.A T902.006 SCREW M2.5X6.5(NL) 86.A T902.007[...]

Appendix A 166 Model Definition and Configuration TravelMate 4730Z/ 4730ZG/ 4330 Series Model RO Country Acer P/N Description CPU BT AS4730Z- 321G16Mi AAP Australia/ New Zealand LX.A T90C.014 AS4730Z-321G16Mi LINPUSAA U1 UMACE 1*1 G/ 160/6L/5R/ CB_bg_0.3D_HG_EN1 1 PMDT3200 N AS4730Z- 321G16Mn CHINA China LX.A T90C.020 AS4730Z-321G16Mn LINPUSACN1 UM[...]

167 Appendix A AS4730Z- 322G12Mi P A USA LX.A T90X.01 1 AS4730Z-322G12Mi VHP32A TUS1 MC UMACE 1*2G/ 120/6L/5R/ CB_bg_0.3D_HG_EN35 PMDT3200 N AS4730Z- 322G12Mi P A USA LX.A T90X.010 AS4730Z-322G12Mi VHP32A TUS1 MC UMACE 1*2G/ 120/6L/5R/ CB_bg_0.3D_HG_EN32 PMDT3200 N AS4730Z- 322G12Mi P A USA LX.A T90X.009 AS4730Z-322G12Mi VHP32A TUS1 MC UMACE 1*2G/ [...]

Appendix A 168 AS4730Z- 321G16Mi AAP Japan LX.A T90C.012 AS4730Z-321G16Mi LINPUSAJP1 UMACE 1*1G/160/ 6L/5R/CB_bg_0.3D_HG_ENB1 PMDT3200 N AS4730Z- 321G16Mi AAP Philippines LX.A T90C.01 1 AS4730Z-321G16Mi LINPUSAPH1 UMACE 1*1G/ 160/6L/5R/ CB_bg_0.3D_HG_EN1 1 PMDT3200 N AS4730Z- 321G16Mi AAP Malaysia L X.A T90C.010 AS4730Z-321G16Mi LINPUSAMY1 UMACE 1*[...]

169 Appendix A AS4730Z- 322G16i TWN GCTWN LX.A T90Y .003 AS4730Z-322G16i VHB32A TTW1 MC UMACE 1*2G/160/BT/6L/5R/ CB_bg_0.3D_HG_TC1 1 PMDT3200 BT 2.0 AS4730Z- 322G16i CHINA China LX.A T90Y .002 AS4730Z-322G16i VHB32A TCN1 MC UMACE 1*2G/160/BT/6L/5R/ CB_bg_0.3D_HG_SC1 1 PMDT3200 BT 2.0 AS4730Z- 322G16i CHINA Hong Kong L X.A T90Y .001 AS4730Z-322G16i [...]

Appendix A 170 AS4330- 161G12Mi PA A C L A - Sp a n i s h LX.A TV0Y .009 AS4330-161G12Mi EM VHB32A TEA3 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES22 CMT1600 N AS4330- 161G12Mi PA A C L A - Sp a n i s h LX.A TV0Y .008 AS4330-161G12Mi EM VHB32A TEA1 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES22 CMT1600 N AS4330- 161G12Mi PA A C L A - Sp a n i s h LX.A[...]

171 Appendix A AS4330- 161G16Mi AAP Thailand L X.A TV0C.01 1 AS4330- 161G16Mi LINPUSA TH1 UMACE 1*1G /160/ BT/6L/5R/ CB_bg_0.3D_HG_EN1 1 CMT1600 BT 2.0 AS4330- 171G16Mi AAP Thailand L X.A TV0C.010 AS4330-171G16Mi LINPUSA TH1 UMACE 1*1G /160/ BT/6L/5R/ CB_bg_0.3D_HG_EN1 1 CMT1700 BT 2.0 AS4330- 571G12Mi TWN GCTWN LX.A TV0Y .006 AS4330- 571G12Mi VHB3[...]

Appendix A 172 AS4730Z- 341G16n N14.1WXGAG SO1GBII6 N N160GB5.4KS N 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4730Z- 322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z- 322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z- 322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG[...]

173 Appendix A AS4730Z- 320512Mi N14.1WXGAG SO512MBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z- 321G12Mi N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z- 343G32Mn N14.1WXGAG SO2GBII6 SO1GBII6 N320GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4730Z- 342G16Mi N14.1WXGAG SO1GBII6 SO1GBII6 N160GB5.4KS NSM8XS 3[...]

Appendix A 174 AS4330- 161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330- 161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330- 161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330- 161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3[...]

175 Appendix A[...]

Appendix A 176[...]

Appendix B 177 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regar[...]

178 Appendix B Microsoft ® Windows ® Vista Environment Test V endor Ty p e Descr iption Adapter T est F0000183 DEL T A CN 65W Adapter DEL T A 65W 1.7x5.5x1 1 SADP-65KB DF A LF level 4 10001023 LITE-ON 65W Adapter LITE-ON 65W 1.7x5.5x 1 1 P A-165 0-02AC LF level 4 60002015 HIPRO 65W Adapter HIPR O 65W 19V 1.7x5.5x1 1 Y ellow HP-OK065B13 LED LF lev[...]

Appendix B 179 60002162 SIMPLO 6CELL2.4 Battery SIMPLO AS-2007A Li-Ion 3S2 P SAMSUNG 6 cell 2400mAh 2nd COMMON Bluetooth T est 9999995 ONE TIME VENDER BT 2.0 Foxconn Bluetooth FOX_BRM_ 2.0 F/W 300 Camera T est 9999995 ONE TIME VENDER 0.3M DV Chicony 0.3M DV Calla_2 9999995 ONE TIME VENDER 0.3M DV Suyin 0.3M DV Camellia_2 9999995 ONE TIME VENDER 0.3[...]

180 Appendix B 10001067 INTEL CM575 CPU Intel Celeron 575 PGA 2.0G 1M 667 MV 10001067 INTEL C2DP7350 CPU Intel Core2Dual P7350 PGA 2.0G 3M 1066 25W 10001067 INTEL C2DT5800 CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV , TJ, noVT 10001067 INTEL PMDT3400 C PU Intel Pentium Dual-Core T3400 PGA 2.16G 1M 667 MV 10001067 INTEL PMDT3200 C PU Intel Pentium [...]

Appendix B 181 60002036 SEAGA TE N320GB5.4KS HDD SEAGA TE 2.5" 540 0rpm 320GB ST932032 0AS Cro ckett SA T A LF F/W:0303 60002005 HGST SG N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB HTS543216 L9A300 Falcon-B SA T A LF F/W:C40C 60002036 SEAGA TE N160GB5.4KS HDD SEAGA TE 2.5" 540 0rpm 160GB ST916031 0AS Cro ckett SA T A LF F/W:0303 60001922[...]

182 Appendix B 60002215 SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864QZ3-CE6 LF 60002215 SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864DZ3-CE6 LF 60002215 SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864DZ3-CE6 LF 60002215 SAMSUNG SO512MBII6 Me mory SAMSUNG SO-DIMM DDRII 667 512MB M470T6554EZ3-CE6 L[...]

Appendix B 183 23418669 HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GSA-T50N LF W/O bezel SA T A 10001063 SONY NSM8XS ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7560S LF W/O bezel SA T A 10001070 PHILIPS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm T ray DL 8X DS-8A2S LF W/O bezel SA T A 10001063 SONY NCB24XS ODD SONY COMBO 12.7mm T r[...]

184 Appendix B WLAN T est 9999995 ONE TIME VENDER 3rd WiFi BG Foxconn Wireless LAN Broa dcom 4312 minicard b/g 23707801 FOXCONN TW 3rd WiFi BG Foxconn FOX_A TH_XB63 Foxconn Athero s XB63 mini card b/g 9999995 ONE TIME VENDER 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros AR5B91 1x2 BGN 9999995 ONE TIME VENDER 3rd WiFi 1x2 BGN Foxconn Wireless L AN W[...]

Appendix C 185 Online Support Information This section describe s online tech ni cal support servi ces available to hel p you repair your Acer Systems. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. Howeve[...]

186 Appendix C[...]

187 A AFLASH Utility 35 Antennas 104 B Battery Pack 44 BIOS ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Passwords Removing 39 BIOS Supports protoco l 19 BIOS Utility 27–35 Boot 33 Exit 34 Navigating 27 Onboard Device Configur ation 31 Save and Exit 34 Security 30 System Security 34 Bluetooth module 82 Board Layout Top View 151 brightness ho[...]

188 Launch Bo ard 75 LCD Bezel 95 LCD Brackets 102 LCD Failure 133 LCD Module Disassembly Flowchart 94 LCD Panel 101 lower cover 47 M Main Unit Disassembly Flowchart 58 Mainboard 86 media access on indicator 10 MediaT ouch Button Failure 142 Memory Check 130 Model Definition 166 Modem Boar d 84 Modem Failure 141 N No Display Issue 131 Notebook Mana[...]