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3Com Oven manual

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Table of contents for the manual

  • Page 1

    Release Notes for 3Com ® A sterisk A ppliance Rele ase 1. 4.0 .14. 3 February 2 9, 2008 Impor tant Information .......................................................................................................... ................... 2 Updating th e 3Com Asteris k App lia nce to Re lease 1.4. 0.14.3 ............................................[...]

  • Page 2

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 2 The 3Com Asterisk App liance is a sta nd-alon e PBX, w hich runs a spec ially en hanced v ersion of the Asteris k software. It is suitable for the desktop or mounting in a t ypical net work closet or restricted ac cess locat ion. The 3Co m Asterisk Ap pliance i s ideal for s m[...]

  • Page 3

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 3 Supported Browsers To access the 3 Com Aste riskGUI, use t he Firefo x br owser, Releas e 1.5 or a later relea se. Note : If you exit t he browser, a new browser sess io n might not require a u ser to prov ide login infor mation and al lows full access to the 3 Com Aste riskGU[...]

  • Page 4

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 4 Callin g Queues From the Cal l Queues tab in the 3Co mAsteriskG UI, y ou can create mu ltiple ca lling queu es and also ass ign multip le agent s as members of th ose cal ling queues. Before you can a ssign an agent to a calling q ueue, you must enable t he Is Agen t field tha[...]

  • Page 5

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 5 You can now rece ive call s made to the ca lling queu es. To log out o f the calling q ueues: 1 Dial the Agent Ca llbac k Login Exten sion. 2 At the prompt, enter your extens ion. 3 At the prompt, enter your password. 4 At the prompt for a n ew extension, press # . 5 Wait for [...]

  • Page 6

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 6 3 Copy the boot loader i mage to an FT P server if you do not have acce ss to the imag e from a public FTP server. 4 Use the bootl oaderupdat e command to d ownload th e image from the s erver on which the image resides: root:~> bootloaderupdate tftp < hostname > <[...]

  • Page 7

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 7 e) Select t he image file t hat is on y our PC and then c lick Up load Im age . f) Reboot t he applian ce. 4 If you hav e been provided with a software fi le name and a TFT P server addres s: a) Clic k the TFTP Serv er radio butt on. b) Type the softw are file na me and TFTP s[...]

  • Page 8

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 8  Data bi ts – 8  Pari ty – None  Stop bits – 1  Flow Cont rol – None  SSH The default root password for SSH is digium . b) Create or edit the custom .cfg file, w hich resides in the var/lib/ast erisk/sounds/ phonepr ov_confi gs/ folder on t he CompactF l[...]

  • Page 9

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 9  Baud Rate – 57600  Data bi ts – 8  Pari ty – None  Stop bits – 1  Flow Cont rol – None  SSH The default root password for SSH is digium . 3 Copy the t elephone i mage file to an F TP server if y ou do not have acc ess to the i mage file from a publ[...]

  • Page 10

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 10 You can also co py the Pol ycom custom con figuratio n (if it exists) an d image fil es from the 3Com Asteris k Appliance a nd configure a boot server on y our PC. The files ar e availabl e at: /var/lib/asterisk/phoneprov/polycom.xml /var/lib/asterisk/sounds/phoneprov_configs[...]

  • Page 11

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 11 6 Clic k the Options tab and then cl ick the Adv anced but ton, which rev eals the File E ditor tab on the toolbar co lumn. 7 Clic k the File E ditor tab, click the Con fig File s drop-d own menu, and t hen select extension s.conf . 8 Scroll throu gh the extens ions.co nf fil[...]

  • Page 12

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 12  Incoming ca lls with a DI D in the rang e 555123 1000 -1199 first match on li ne 9. The f irst plus sign (+) character in t he DID is st ripped.  Then, the inco ming ca lls match on l ine 7, where a 9 repla ces the plus sig n (+) in the caller ID.  Then, t he incomi[...]

  • Page 13

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 13 exten = _s-.,1,NoOp root:~> If Bandwidth a ssigns a DID rang e of 5551231 000 -1199, the ca ller ID for all o utgoin g calls typical ly is a number fro m the above range w ith the characters +1 pr epende d. For example, if a user at extens ion 101 0 dials out, t he caller [...]

  • Page 14

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 14 Problems Corrected in R1 .4.0.14.3 • 3Com telephon es disp lay ti me in 12-hour UT C format. T he time that a 3 Com telephone dis pla ys on its LCD is based o n the def ault tim e zone sett ing on th e 3Com Asterisk Applianc e (clic k Networ king on the lef t navigati on ta[...]

  • Page 15

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 15 host=connect 01 .voicepulse.com  If it is not a lread y include d, add this line: fromuser= < VoicePulse_l ogin_ID > (ID 48964) • If you use the 3Com As terisk CLI to turn on debug lo gging or s et a high verbosit y level , the perform ance of the 3Com Asterisk App[...]

  • Page 16

    Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 16 Document ati on Comment s As we wor k to make the docu mentation eas ier for you to use, we invite y ou to send us your feedbac k on errors that you find in t he books and He lp systems, and also on areas t hat you would li ke to see expl aine d more fully . Please send y our[...]