Infinite Peripherals II/III/IV manuale d’uso

DVX Plus DVX Plus Mach Single Line T elephone User Guide F eature P ackage 3 I and II/III/IV[...]

DVX Plus Mach I and II/III/IV Digital Telephone Systems (F eatur e P ackage 3) Single Line T elephone Us e r G u i d e Issue 3.1 - September 2000 P/N: IN8053-00[...]

I Cop yright © 2000 V ODA VI T echnology , Inc. All Rights Reserved This material is copyrighted by VODA VI T echnology , Inc. Any unauthorized reproductions, use or disclosure of this mat erial, or any part thereof, is stric tly prohibited and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODA VI rese[...]

Contents Account Codes ................................................................................ 1 Call Back ............................................................................................. 1 Call Forwarding ............................................................................... 2 All Calls ..............................[...]

ii September 2000 Least Cost Routing ......................................................................... 9 LCR Operation and Queuing .............................................. 9 LCR Queue Call Back ............................................................. 9 Meet Me Page .................................................................[...]

Account C odes 1 Account C odes SLT stations can enter an account code to identify the call or the calling station. Entering Account Code before a call: 1. Lift the handset. 2. Dial [627]. 3. Dial the account code. 4. Dial [9] or C O Access code . A dial tone is heard . 5. Dial the desired number . Entering Account Code during a call: 1. Depress th[...]

2 Call F or war ding Ca l l F o r w a rd i n g A ll Calls 1. Lift the handset. 2. Dial [640 + 6]. 3. Dial station number where calls are t o be for warded . 4. Replace the handset. B usy/N o Answer 1. Lift the handset. 2. Dial [640]. 3. Dial the desired call forward code: [7] = No Answer calls [8] = Busy calls [9] = Busy/No Answer calls 4. Dial sta[...]

Call P ark 3 Remo ve Call F orward, DND , & P ersonalized Msgs A convenient code has been incorporated to cancel either Call Forwarding, Do Not Disturb, or Personalized Messages when the SLT user has forgotten which mode is active on the phone. 1. Lift the handset. A notification tone is heard . 2. Dial [662]. A confirmation tone is heard . 3. [...]

4 Call P ark 4. Depress hookswitch momentarily . An intercom dial tone is heard . 5. Dial [438]. ( The 1st call is returned and the 2nd call is placed in P ersonal P ark). St a t i o n P a r k While connected to an outside line: 1. Pr ess the TRANS button. 2. Dial [439] + XXX (station number). To Retrieve a Station Parked Call: 1. Lift the handset.[...]

Call Pickup 5 To Retrieve a Parked Call: 1. Lift the handset. 2. Pr ess the pound [#] key . 3. Dial P ark Location (430 to 437) wher e the call was parked. Ca l l P i c k u p Dir ected Call Pickup Upon hearing an unattended telephone ringing: 1. Lift the handset. 2. Dial [#1]. 3. Dial station number of ringing telephone. Gro u p C a l l P i c k u p[...]

6C a m p - O n Making an U nscr eened T r ansfer 1. Briefly depress and release the hookswitch. 2. Dial desired interc om number . 3. Hang up to complete tr ansfer . PBX/Centr ex T r ansfer While connected to a PBX or Centrex CO Line: 1. Briefly depress and release the hookswitch. An intercom d ial tone is hea rd. 2. Dial [660]. A Flash c ommand is[...]

CO Li ne Qu euin g 7 Receiving a C amp-On When a Camp-On warning tone is received through the handset while you are on a CO call, you can: Hang up the present call, take the new call, or ignore the Camp-On signal. CO L in e Que ui ng 1. Dial outside line access code . Y ou will receive a busy tone. 2. Briefly depress and release the hookswitch. 3. [...]

8 Do N ot Disturb (DND) Confer ence w/Personal P ark While connected to an outside line: 1. Depress hookswitch momentarily . An intercom dial tone is heard . 2. Dial [438]. ( The first call is placed in Personal P ark). 3. Dial desired number for second call. 4. Depress hookswitch momentarily . An intercom dial tone is heard . 5. Dial [664]. All th[...]

Least Cost R outing 9 Least Cost R outing L C R Op eration and Queu ing To place an outside call when LCR has been enabled: 1. Lift the handset. 2. Dial [9]. 3. Dial desired phone number (1 + area code + number). 4. W ait for answer . L CR Queue Call Back If an LCR Queue Call Back has been activated: 1. When telephone is signaled , answer the call.[...]

10 M eet M e P age M eet M e P age To request another party meet you on a page: 1. Dial the desired two or three-digit paging code , 2. Request that par ty meet you on the page. 3. Do not hang up; wait for the requested party to answer . A nswering a M eet M e P age Go to the nearest telephone: Dial [770]. Y ou will be connected to the par ty that [...]

N ame in Display Progr amming 11 N ame in Display Pr ogramming Every SLT extension has the capability to program the user ’ s name so that people using display telephones will see the name instead of the station number. 1. Lift the handset. 2. Dial [690]. 3. Enter your name (up t o 7 letters) using the codes as listed . 4. Pr ess hookswitch to co[...]

12 Off-H ook Pr efer ence Off-H ook Pr efer ence If your phone is programmed for Off-Hook Preference, you will hear outside line dial tone when lifting the handset. When this operation is desired, you may not have access to all features contained in this User Guide. However, consult your Centrex or PBX User Guide for additional features you may hav[...]

P ersonalized M essages 13 3. Speak in normal tone of voic e to deliver message . 4. Replace handset to terminate the page announcement. P ersonalized M essages Each station can select a pre-assigned message to be displayed on the LCD of any Key Telephone calling that station. To select one of the ten available messages: 1. Dial [633]. 2. Dial the [...]

14 Placing Calls Placing C alls In t e rc o m Ca l l 1. Lift the handset. 2. Dial three-digit interc om number . Y ou will hear:  Ringing if called station is in “ T ” answering mode, -or-  T wo bursts of tone if called station is in “ H ” or “ P ” mode. 3. Hang up to end the call. Outsid e Cal l 1. Lift the handset. 2. Dial Line [...]

U niversal Day/Night Answ er 15 St o r i n g St a t i o n S p e e d Nu m b e r s CO Lines in Line Group 1 will be used for SLT Speed Dial. 1. Lift the handset. 2. Dial [661]. 3. Dial desired speed number bin (000-019). 4. Dial telephone number you wish t o store. 5. Briefly depress and release the hookswitch. A confirmation tone is heard . U nivers[...]

16 U ser W orksheets U ser W orksheets S tation Speed Dial N umbers Bin Speed Number Bin Speed Number 000 010 001 011 002 012 003 013 004 014 005 015 006 016 007 017 008 018 009 019[...]

Us e r W o r k s h e e t s 1 7 SL T Default Numbering P lan * Features av ailable with optional software. Feature Code Feature Code Account Code , Enter 627 F lash Command to CO Line 660 ACD * Agent Help 574 Handset Receiv er Gain 638+[G] ACD * Agent Login (P rimary Grp) 572+[5UU] Hunt Group Pilot Numbers 45+[H] ACD * Agent Login (Sec ondary Grp) 5[...]

18 U ser W orksheets[...]

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