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Dell 9200 manuale d’uso - BKManuals

Dell 9200 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Dell 9200. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Dell 9200 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Dell 9200 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Dell 9200 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Dell 9200
- nome del fabbricante e anno di fabbricazione Dell 9200
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Dell 9200
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Dell 9200 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Dell 9200 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Dell in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Dell 9200, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Dell 9200, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Dell 9200. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    www .dell.com | support.dell.com Dell™ Dimension™ 9200 Owner’ s Manual FlexBay s (2) for optional floppy drive or optional Media Card Reader hard drive activity light power button microphone connector headphone connector CD or DVD activity light CD or DVD eject button diagnostic lights USB 2.0 connectors (2) cover release latch Service T ag p[...]

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    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

  • Pagina 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer . . . . . . . . . . . . . . . . 13 Front View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Back[...]

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    4 Contents Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 How to Copy a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using Blank CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . 29 Helpful T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using a Media C[...]

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    Contents 5 3 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 T roubleshooting T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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    6 Contents 4 T roubleshooting T ools . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 69 Drivers[...]

  • Pagina 7

    Contents 7 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 General Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . 104 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Installin[...]

  • Pagina 8

    8 Contents FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 I[...]

  • Pagina 9

    Finding Information 9 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: This Owner’ s Manual is av ailable as a PDF at support.dell.com . NOTE: Additional information may ship with your computer . What Are Y ou Looking Fo[...]

  • Pagina 10

    10 Finding Information • Service T ag and Express Service Code • Microsoft ® W indows ® P roduct Key Label Service T ag and Microsoft Windows Product Key These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct [...]

  • Pagina 11

    Finding Information 11 • How to use W indows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start → Help and Support . 2 T ype a word or phrase that describes your problem, then click the arrow icon. 3 Click the topic that describes your problem. 4 F ollow the instructions on[...]

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    12 Finding Information[...]

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    Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Front V iew of the Computer 2 3 9 4 8 10 7 5 6 1 11 12[...]

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    14 Setting Up and Using Y our Computer 1 cover release latch Use this latch to remove the cover (see "Removing the Computer Cover" on page 78). 2 CD or D VD activity light The CD or DVD drive light is on when the computer reads data from or writes data to the CD or DVD drive. 3 CD or D VD eject button P ress the CD or DVD eject button to [...]

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    Setting Up and Using Y our Computer 15 Back V iew of the Computer 1 power connector Insert the power cable. 2 back I/O connectors Plug serial, USB, and other de vices into the appropria te connectors (see "Back P anel Connectors" on page 16). 3 card slots (6) Access connectors for any installed PCI or PCI Express car ds. 2 1 3[...]

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    16 Setting Up and Using Y our Computer Back Panel Connectors 1 link integrity light • Green — A good connection e xists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer . • Y ellow — A good connection exists betw een a 1000-Mbps (1-Gbps) network and the computer[...]

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    Setting Up and Using Y our Computer 17 Connecting Monitors CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: Y our computer supports one VGA and one DVI conne ctor . If you are connecting two monitors that have VGA connectors, you must use the optional DVI-to-[...]

  • Pagina 18

    18 Setting Up and Using Y our Computer If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructi ons tell you how to connect two monitors with VGA connectors, one monitor with a VGA connector and one monitor with a DVI connector , or a television. Connecting T wo Monit[...]

  • Pagina 19

    Setting Up and Using Y our Computer 19 Connecting a T elevision (TV) NOTE: See the documentation that came with your TV to ensure that you properly configure and connect the TV . NOTE: T o connect a TV to your computer , an S-video cable is requir ed. If you do not have an S-video cable, you may purchase one at most consumer el ectronics stores. An[...]

  • Pagina 20

    20 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a printer to the computer . See the documentation that came with the p rinter for setup informat ion, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and install [...]

  • Pagina 21

    Setting Up and Using Y our Computer 21 Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or ne twork connection and an Internet service provider (ISP), such as AOL or MSN. Y our ISP will offer one or more of the following Internet connection options: • Dial-up connections that [...]

  • Pagina 22

    22 Setting Up and Using Y our Computer If you do not have an MSN Explorer or AOL icon on your desktop, or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs. 2 Click the Start button, then click Internet Explorer . The New Connection Wizard appears. 3 Click Connect to the [...]

  • Pagina 23

    Setting Up and Using Y our Computer 23 Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provides a Network Setup W izard to guide you through the process of sharing files, printers, or an Internet co nnection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Co[...]

  • Pagina 24

    24 Setting Up and Using Y our Computer Y ou can transfer the data to the new computer over a ne twork or serial connection, or you can stor e it on a removable media, such as a writable CD, for transfer to the new computer . NOTE: Y ou can transfer information from the old computer to the new compu ter by directly connecting a serial cable to the i[...]

  • Pagina 25

    Setting Up and Using Y our Computer 25 T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files, then click Next . The wizard r eads the collected files and sett ings an[...]

  • Pagina 26

    26 Setting Up and Using Y our Computer T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files, then click Next . F ollow the instructions on the screen. The wizard r e[...]

  • Pagina 27

    Setting Up and Using Y our Computer 27 NOTE: Ensure that you observe all copyrig ht laws when you create CDs or DVDs. A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or D VD player (if available). Adjusting the V olume NOTE: Whe[...]

  • Pagina 28

    28 Setting Up and Using Y our Computer Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties. 1 Click the Start button, and then click Control P anel . 2 Under Pick a category , click Appearance and Themes . 3 Under Pi[...]

  • Pagina 29

    Setting Up and Using Y our Computer 29 • If you have two CD/DVD drives , select the drive into which you ha ve inserted your source CD or D VD and click the Disc Copy button. The computer copies the data from the source CD or D VD to the blank CD or D VD. Once you have finished copying the source CD or DV D, the CD or DVD that you have created au[...]

  • Pagina 30

    30 Setting Up and Using Y our Computer Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Cr eator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs may not play in many home or car stereos. • Y ou cannot cre[...]

  • Pagina 31

    Setting Up and Using Y our Computer 31 T o use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector . If you encounter resistance, do not force the media or car d. Check the card or ientation and try agai[...]

  • Pagina 32

    32 Setting Up and Using Y our Computer Y our computer may have an optional front IEEE 1394 connector (see "F ront View of the Computer" on page 13). This connector is only available if you purchased an add-in card that uses IEEE 1394. T o purchase a card, contact Dell. Power Management Overview The Microsoft ® W indows ® XP power manage[...]

  • Pagina 33

    Setting Up and Using Y our Computer 33 3 Under or pick a Control P anel icon , click P ower Options . 4 Define your hibernate settings on the P ower Schemes tab, Advanced tab, and Hibernate tab. T o exit from hibernate mode , press the power button. The computer m ay tak e a short time to exit from hibernate mode. Because the keyboar d and the mo u[...]

  • Pagina 34

    34 Setting Up and Using Y our Computer Advanced T ab The Advanced tab allows you to: • Place the power options icon in the W indows taskbar for quick access. • Set the computer to prompt you for your W indows password befor e the computer exits from standby mode or hibernate mode. • P rogram the power button to activate standby mode, activate[...]

  • Pagina 35

    Setting Up and Using Y our Computer 35 Cleaning the Mouse If your screen cursor skips or mo ves abnormally , clean the mouse. T o clean a non-optical mouse: 1 T urn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 2 W ipe the ball with a clean, lint-free cloth. 3 Blow carefully into the ball ca ge to disl[...]

  • Pagina 36

    36 Setting Up and Using Y our Computer[...]

  • Pagina 37

    Optimizing Performance 37 Optimizing Performance Hyper -Threading Hyper - Threading is an Intel ® technology that can enhance ov erall computer performance by allowing one physical processor to function as tw o logical processors, capable of performing certain tasks simultaneously . It is recomm ended that you use the Microsoft ® Wi n d o w s ® [...]

  • Pagina 38

    38 Optimizing Performance RAID Level 0 Configuration NOTICE: Because RAID level 0 configurations provide no data redundancy , a fail ure of one drive re sults in the loss of all data (the data on the remaining drive is also inac cessible). Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration. A R AID level 0 [...]

  • Pagina 39

    Optimizing Performance 39 If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drive. A replacement drive can then be r ebuilt us ing the data from the surviving drive. NOTE: In a RAID level 1 configurati on, the size of the configurati on is equal to the size of the smallest drive in the configuration. Con[...]

  • Pagina 40

    40 Optimizing Performance 4 P ress the left- and right-arrow keys to highlight R AID On , press <Enter>, and then pr ess <Esc>. NOTE: For more information about RAID options, see "Sy stem Setup Options" on page 127. 5 P ress the left- and right-arrow keys to highlight Save/Exit , and then press <Enter> to e xit system se[...]

  • Pagina 41

    Optimizing Performance 41 Creating a RAID Level 1 Configuration 1 Set your computer to R AID-enabled mode (see "Set ting Y our Computer to R AID-Enabled Mode" on page 39). 2 P ress <Ctrl><i> when you are prompted to enter the Intel R AID Option ROM utility . 3 Use the up- and down-arrow keys to highlight Create R AID V olume ,[...]

  • Pagina 42

    42 Optimizing Performance • Y ou are adding two new drives to an e xisting singl e-drive computer (with the operating system installed on the single drive), and you want to conf igure the two new drives into a R AID volume. • Y ou already have a two-har d drive computer conf igured into a volume, but you still have some space left on the volume[...]

  • Pagina 43

    Optimizing Performance 43 6 On the Select V olume Location screen, click the first har d drive you want to use to create your R AID level 0 volume, then click the right arrow . Click to add a second hard drive until two drives appear in the Selected window , and then click Next . 7 In the Specify V olume Size window , select the Vo l u m e S i z e [...]

  • Pagina 44

    44 Optimizing Performance 8 On the Select Source Hard Drive screen, double-click the har d driv e from which you want to migrate, and click Next . NOTE: The source hard drive should be the hard drive containing the data or operating sy stem files that you want to keep on the RAID volume. 9 On the Select Member Hard Drive screen, double-click the ha[...]

  • Pagina 45

    Optimizing Performance 45 Creating a Spare Hard Drive A spare har d drive may be created with a R AID leve l 1 configuration. The spare hard drive will not be recognized by the operating system, but you will be able to see the spar e drive from within Disk Manager or the Intel R AID Option ROM utility . When a memb er of the RAID level 1 configurat[...]

  • Pagina 46

    46 Optimizing Performance Intel ® V iiv™ T echnology (Optional) Intel Viiv technology is a technology aimed at the digital home enthusiast that includes: • A BIOS that supports Intel ® Quick Resume T echnology • Device drivers This technology allows the user ’s system to q uickly return to an active state after non-use. Intel Viiv technol[...]

  • Pagina 47

    Optimizing Performance 47 6 Click the Advanced tab. 7 F rom the When I press the power button on my computer drop-down menu, select Do Nothing . 8 F rom the When I press the sleep button on my computer drop-down menu, select Do Nothing .[...]

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    48 Optimizing Performance[...]

  • Pagina 49

    Solving Problems 49 Solving Problems T roubleshooting T ips F ollow these tips when you tr oubleshoot your computer: • If you added or removed a part befor e the proble m started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly conne[...]

  • Pagina 50

    50 Solving Problems CD and DVD drive problems NOTE: High-speed CD or DVD drive vibrati on is normal and may caus e noise. This does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. Problems writing to a CD/DVD-RW drive E NSURE TH[...]

  • Pagina 51

    Solving Problems 51 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is connected to a digital telephone networ[...]

  • Pagina 52

    52 Solving Problems Error Messages If the error message is not listed , see the documentation for the opera ting system or the program that was running when the message appeared. R UN THE M ODEM H ELPER DIAGNOSTICS — Click Start , point to All Pr o g r a m s , and then click Modem Helper . F ollow the instructions on the scr een to id entify and [...]

  • Pagina 53

    Solving Problems 53 Media Card Reader Problems drive letter : IS NOT ACCESSIBLE . T HE DEVICE IS NOT READY — The drive cannot read the disk. Insert a disk into the drive and try again. I NSERT BOOTABLE MEDIA — Insert a bootable floppy or CD. N ON - SY STEM DISK ERROR — Remove the floppy from the driv e and r estart your computer . N OT ENOUG[...]

  • Pagina 54

    54 Solving Problems Keyboard Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . Lockups and Software Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . The computer d[...]

  • Pagina 55

    Solving Problems 55 A program stops responding A program crashes repeatedly NOTE: Most software includes install ation instructions in its documentati on or on a floppy disk or CD. A program is designed for an earlier Windows operating sy stem A solid blue screen appears E ND THE PROGRAM — 1 P ress <Ctrl><Shift><Esc> simultaneou[...]

  • Pagina 56

    56 Solving Problems Other software problems Memory Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with th[...]

  • Pagina 57

    Solving Problems 57 Mouse Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . C LEAN THE MOUSE — F or instructions on cleaning the mouse, see "Cleaning the Mouse" on page 35. C HECK THE MOUSE CABLE — 1 Remove any mouse extension cables, and conn[...]

  • Pagina 58

    58 Solving Problems Network Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . Power Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . C HECK THE NETWORK CABLE CONNE[...]

  • Pagina 59

    Solving Problems 59 Printer Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not recei[...]

  • Pagina 60

    60 Solving Problems Scanner Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for [...]

  • Pagina 61

    Solving Problems 61 Sound and Speaker Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . No sound from speakers NOTE: The volume control in MP3 and o ther media players may override the Windows volume setting. Alway s check to ensure that the volume on the m[...]

  • Pagina 62

    62 Solving Problems No sound from headphones V ideo and Monitor Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: See the monitor documentation for troubleshooting procedures. The screen is blank R EINSTALL THE SOUND DRIVER — See "Reinstalling [...]

  • Pagina 63

    Solving Problems 63 The screen is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 65. C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting[...]

  • Pagina 64

    64 Solving Problems[...]

  • Pagina 65

    T roubleshooting T ools 65 T roubleshooting T ools Diagnostic Lights CAUTION: Before you perform any of the procedures in this section, follow the safe ty instructions in the Product Information Guide . T o help you troubleshoot a problem, your computer ha s four lights labeled 1, 2, 3, and 4 on the front panel (see "F ront View of the Compute[...]

  • Pagina 66

    66 T roubl eshooting T ools Memory modules are detected, but a memory failure has occurr ed. • If two or more memory modules ar e installed, remove the modules (see "Removing Memory" on page 85), then reinstall one module (see "Installing Memory" on page 83) and restart the computer . If the computer starts normally , continue[...]

  • Pagina 67

    T roubleshooting T ools 67 No memory modules are detected. • If two or more memory modules ar e installed, remove the modules (see "Removing Memory" on page 85), then reinstall one module (see "Installing Memory" on page 83) and restart the computer . If the computer starts normally , continue to install additional modules (on[...]

  • Pagina 68

    68 T roubl eshooting T ools Dell Diagnostics CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . If you experience a problem with your computer , p erform the checks in "Solving Problems" on page 49 and run the Dell Diagnostics before you contact Dell for te[...]

  • Pagina 69

    T roubleshooting T ools 69 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the in[...]

  • Pagina 70

    70 T roubl eshooting T ools 4 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and r estart the computer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices require a driver program. A driver acts like a trans[...]

  • Pagina 71

    T roubleshooting T ools 71 5 Click Device Manager . 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is next to the device name, you may need to reinstall the driver or install a new driver . Reinstalling Drivers NOTICE: The Dell Support website at supp[...]

  • Pagina 72

    72 T roubl eshooting T ools Resolving Software and Hardware Incompatibilities If a device is not detected during the operating syste m setup or is detected but incorrectly configur ed, you can use the Hardwar e T roublesho oter to resolve the incompatibility . T o resolve incompatibilities using the Hardwar e T roubleshooter: 1 Click Start , then c[...]

  • Pagina 73

    T roubleshooting T ools 73 Creating a Restore Point 1 Click Start , then click Help and Support . 2 Click the task for System Restore . 3 F ollow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driv er , use Device Driver Rollb ack (see "Using W indows XP Device [...]

  • Pagina 74

    74 T roubl eshooting T ools 3 Click System . 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and remove s any applications or drivers installed after you received yo ur computer . If possible, back up t[...]

  • Pagina 75

    T roubleshooting T ools 75 Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive perma nently deletes the PC Restore utility from your computer . After you have removed Dell PC Restore, you will no t be able to use it to restore your computer’ s operating sy stem. Dell PC Restore enables you to r estore your hard drive to [...]

  • Pagina 76

    76 T roubl eshooting T ools[...]

  • Pagina 77

    Removing and Installing Parts 77 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 77 [...]

  • Pagina 78

    78 Removing and Installing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . CAUTION: H[...]

  • Pagina 79

    Removing and Installing Parts 79 NOTICE: Ensure that you are working on a le vel, protected surface to avoid scr atching either the computer or the surface on which it is resting. 3 Lay your computer on its side wi th the computer cover facing up. 4 P u ll back the cover release latch on the top panel. 5 Locate the three hinge tabs on the bottom ed[...]

  • Pagina 80

    80 Removing and Installing Parts Inside V iew of Y our Computer CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . 1 power supply 2 sy stem board 3 hard drive 4 floppy drive (may not be present on all computers) 5 CD or DVD drive 3 1 2 4 5[...]

  • Pagina 81

    Removing and Installing Parts 81 Sy stem Board Components 1 5 19 20 2 6 14 4 9 11 10 8 7 13 12 15 16 3 18 17 1 memory module connectors (1, 2, 3, 4) 2 battery socket (BA TTERY) 3 SA T A Connectors SA T A0, SA T A1) 4 front panel I/O connector 5 main power connector 6 SA T A connectors (4) (SA T A2, SA T A3, SA T A4, SA T A5 7 FlexBay USB connector [...]

  • Pagina 82

    82 Removing and Installing Parts Memory Y ou can increase your computer memory by installi ng memory modules on the system board. F or information on the type of memory supported by your computer , see "Memory" on page 121. Memory Overview • Memory modules should be installed in pairs of matched memory si ze, speed, and technology . If [...]

  • Pagina 83

    Removing and Installing Parts 83 NOTE: Memory purchased from Dell is co vered under your computer warranty . NOTICE: If you remove your original memory modules from the computer during a me mory upgrade, keep them separate from any new modules that you may have, even if you purchased the new mo dules from Dell. If possible, do not pair an original [...]

  • Pagina 84

    84 Removing and Installing Parts 4 P ress out the securing clip at each end of the memory module connector . 5 Align the notch on the bottom of the mo dule with the crossbar in the connector . 1 cutouts (2) 2 memory module 3 notch 4 crossbar 3 2 1) 4 3 2 1 4 3 2 1 4[...]

  • Pagina 85

    Removing and Installing Parts 85 NOTICE: T o avoid damage to the memory module, press the modul e straight down into th e connector while you apply equal force to ea ch end of the module. 6 Insert the module into the connector unt il the module snaps into position. If you insert the module correctly , the securing clips snap into the cutouts at eac[...]

  • Pagina 86

    86 Removing and Installing Parts Cards CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your com puter’ s electronic compone[...]

  • Pagina 87

    Removing and Installing Parts 87 1 release tabs (2) 2 filler bracket 3 alignment guide 4 alignment bar 5 card retention door 5 1 2 3 4[...]

  • Pagina 88

    88 Removing and Installing Parts 3 P u sh the two release tabs on the car d retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 4 If your computer includes a card r etention mechanis m, to secure the x16 car d in place from the top: a Pivot the mechanism upwar d and gently press t[...]

  • Pagina 89

    Removing and Installing Parts 89 9 Before you close the car d retention door , ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide. 1 fully seated card 2 not fully seated card 3 bracket within slot 4 bracket caught out[...]

  • Pagina 90

    90 Removing and Installing Parts 10 Close the card r etention door by snappi ng it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any cables that should be attached to the card[...]

  • Pagina 91

    Removing and Installing Parts 91 4 Replace the computer cover , reconnect the computer a nd devices to electrical outlets, and then turn them on. 5 Remove the card driver from the operating system. 6 If you removed a sound car d: a Enter system setup, select Integrated Audio Controller , and then change the setting to On . b Connect external audio [...]

  • Pagina 92

    92 Removing and Installing Parts Installing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 If present on your computer , rotate the lever on the chassis wall upward. 3 P u sh the two release tabs on the car d retention do or towar d each oth er and pivot the door open. Because the door is captive, it wil[...]

  • Pagina 93

    Removing and Installing Parts 93 4 If you are installing a new car d, remove the filler bracket to cr eate a card-slot opening. Then continue with step 7. 5 If you are r eplacing a card that is already inst alled in the computer , remove the existing car d. If necessary , disconnect any cables connected to th e card. If your car d includes a retent[...]

  • Pagina 94

    94 Removing and Installing Parts 6 P u ll the securing tab, grasp the card by its top co rners, and then ease it out of its connector . 7 P repare the car d for installation. See the documentation that came with the card fo r information on configuring the car d, making internal connections, or otherwise customizing it for your computer . CAUTION: [...]

  • Pagina 95

    Removing and Installing Parts 95 10 Ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide. 11 If you removed a car d retention mechanism, sn ap it into place, securing the PCI-E car d. 1 fully seated card 2 not fully sea[...]

  • Pagina 96

    96 Removing and Installing Parts NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug the cable into the computer . 12 Replace the[...]

  • Pagina 97

    Removing and Installing Parts 97 Removing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Remove the computer cover (see "Remov ing the Computer Cover" on page 78). 3 If present on your computer , rotate the lever on the chassis wall upward. 1 card retention door 2 release tabs (2) 3 lever on ch[...]

  • Pagina 98

    98 Removing and Installing Parts 4 P u sh the two release tabs on the car d retention do or towar d each oth er and pivot the door open. Because the door is captive, it will remain in the open position. 5 If your computer includes a card r etentio n mechanism, to remove the x16 car d: a Pivot the mechanism upwar d and gently squeeze in on the sides[...]

  • Pagina 99

    Removing and Installing Parts 99 NOTICE: Ensure that you release the securi ng tab to unseat the card. If the card is not re moved correctly , the sy stem board may be damaged. 6 Release the securing tab on the card slot to unseat the car d. 7 If you are r emoving the card permanently , install a filler bracket in the empty car d-slot opening. If y[...]

  • Pagina 100

    100 Removing and Installing Parts Drive Panels CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the cover . Removing the Drive Panel 1 F ollow the p[...]

  • Pagina 101

    Removing and Installing Parts 101 2 Grasping the lever on the sliding plate, pull the sliding plate to the right and hold in place. NOTE: The sliding plate secures and releases the drive panel and he lps to secure the drives.Push from the inside and pivot the drive panel to the left to release the pa nel from its side hinges. 3 Set the drive panel [...]

  • Pagina 102

    102 Removing and Installing Parts Replacing the Drive-Panel Insert 1 Slide the tab on the left side of the driv e-panel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place and snap th e drive-panel insert tab over the corresponding tab on the drive panel. 3 Ensure that the drive-panel insert is corr ectly seated in t[...]

  • Pagina 103

    Removing and Installing Parts 103 Replacing the Drive Panel 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel. Drives Y our [...]

  • Pagina 104

    104 Removing and Installing Parts General Installation Guidelines Connect hard drives to the connector labeled "SA T A 0" and "SAT A1", starting with the lower number first. Connect CD/D VD drives to the connector labeled "SA T A4" or "SA T A5", starting with the lower number first. Serial A T A hard drives a[...]

  • Pagina 105

    Removing and Installing Parts 105 Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive. 2 P ress in on the tabs on each side of the drive and slide the drive up and out. Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify th at [...]

  • Pagina 106

    106 Removing and Installing Parts 3 If your replacement har d drive does not have the ha rd drive brack et attached, remove the bracket from the old hard drive by unsna pping it from the drive. 4 Snap the hard drive brack et onto the replacement hard drive. 5 Install the hard drive into the computer by sliding th e drive into place until you feel i[...]

  • Pagina 107

    Removing and Installing Parts 107 NOTICE: T o connect a network cable, first pl ug the cable in to the n etwork wall jack and then plug the cable into the computer . 9 Connect your computer and devices to elec trical outlets, and then turn them on. See the documentation that came with the hard dr ive for instructions about installing any softwar e [...]

  • Pagina 108

    108 Removing and Installing Parts 6 Gently slide the drive into place until you feel a click or feel the drive securely installed. 7 Connect the power and hard drive cables to the drive. 8 Check all connectors to be certain that th ey are properly cabled and firmly seated. 9 Replace the computer cover ("Replac ing the Computer Cover" on p[...]

  • Pagina 109

    Removing and Installing Parts 109 5 P u ll the sliding plate to the right and hold in place. 6 Slide the floppy drive out of the floppy drive bay . 1 power cable 2 floppy drive cable 3 floppy drive 4 sliding plate lever 5 sliding plate 1 2 3 5 4[...]

  • Pagina 110

    110 Removing and Installing Parts Installing a Floppy Drive 1 If you are installing a new floppy drive, r emove th e shoulder screws from the inside of the drive-panel insert and attach the sc rews to the new drive. 2 Slide the floppy drive into the floppy drive bay unt il the sliding plate clicks into place and the drive snaps into position. 3 Att[...]

  • Pagina 111

    Removing and Installing Parts 111 Media Card Reader F or information on using the Media Card Reader , see "Using a Media Card Reader (Optional)" on page 30. Removing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTICE: T o prevent [...]

  • Pagina 112

    112 Removing and Installing Parts 5 Disconnect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board (see "System Boar d Components" on page 81) and route the cable through the clip on the shroud. 6 While pushing on the back of the drive, remove the Media Car d Reader by sliding and holdin[...]

  • Pagina 113

    Removing and Installing Parts 113 Installing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your com put[...]

  • Pagina 114

    114 Removing and Installing Parts 7 Connect the FlexBay USB cable to the back of the Media Car d Reader and to the Media Card Reader connector on the system board (see "S ystem Boar d Components" on page 81). 8 Insert the Media Card Reader into the bay and slide the drive in to seat it in the computer . 9 Route the USB cable through the c[...]

  • Pagina 115

    Removing and Installing Parts 115 Removing a CD/DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Remove the computer cover (see "Remov ing the Computer Cover" on page 78). 3 Disconnect the power cable from the back of the drive and the CD/DVD drive cable from the back of the drive and the system board. 1 [...]

  • Pagina 116

    116 Removing and Installing Parts 4 Slide the drive release mechanism to the right to r elease the shoulder screw and slide the drive out to remove it from the drive bay . Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and pr epare it for installation. Check the documentation that accompanied the drive to verify tha[...]

  • Pagina 117

    Removing and Installing Parts 117 3 Slide the drive into the drive bay until the drive clicks into position. 4 Connect the power cable to the drive and the CD/D VD cable to the drive and system board. 5 If you are installing a new CD/D VD drive rather than replacing a drive, r emove the front panel inserts. 6 Check all cable connections, and fold c[...]

  • Pagina 118

    118 Removing and Installing Parts Battery Replacing the Battery CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your com pute[...]

  • Pagina 119

    Removing and Installing Parts 119 7 Replace the computer cover . NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 8 Connect your computer and devices to elec trical outlets, and then turn them on. 9 Enter system setup and restor e the settings you recorded in step 1. 10 P roperly[...]

  • Pagina 120

    120 Removing and Installing Parts[...]

  • Pagina 121

    Appendix 121 Appendix Specifications Processor P rocessor type Intel ® Pe n t i u m ® 4 Intel ® Pe n t i u m ® D Intel ® Core™ 2 Duo Intel ® Celeron ® D Level 2 (L2) Cache at least 256 KB on Intel Celeron D at least 2 MB on Intel P entium D, P entium 4, and Core processors Memory T ype dual-channel 533-, 667-, and 800-MHz DDR2 Memory conne[...]

  • Pagina 122

    122 Appendix Audio T ype Sigmatel 9227 audio codec Internal 7.1 channel or PCI option cards Expansion Bus Bus type PCI 32-bit (PCI Specification 2. 2) PCI Express x1, x4, and x16 (PCI e xpress 1.1a) Bus speed PCI: 33 MHz PCI Express:100 MHz Bus throughput PCI Express: x1 slot bidirectional speed - 500 MB/s x4 slot bidirectional speed - 2 GB/s x16 s[...]

  • Pagina 123

    Appendix 123 Drives Externally accessible: two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays A vailable devices PS/2 and serial A T A drives (2), floppy drive, USB memory devices, CD drive, CD-RW drive, D VD drive, DVD-R W drive, Media Card Reader , and DVD/CD-R W combo drive Internally accessible: two 3.5-inch hard-drive bays Connectors E[...]

  • Pagina 124

    124 Appendix Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power - on state. amber light — Blinking amber indicates a problem with the power supply inside the computer . If the system cannot boot and there is a solid amber light, this indicate s a problem with the syste[...]

  • Pagina 125

    Appendix 125 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after yo u add, change, or remove any hardwar e in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memory or set the type of har d drive installed Before you [...]

  • Pagina 126

    126 Appendix 3 Once the F2 prompt appears, press <F2> immediately . NOTE: The F2 prompt indicates that the ke yboard has initialized. If you pr ess <F2> before you are prompted, the key stroke will be lost. 4 If you wait too long and the operating system lo go appears, continue to wait until you see the Microsoft ® W indows ® desktop,[...]

  • Pagina 127

    Appendix 127 Sy stem Setup Options NOTE: Depending on your comp uter and installed devices, th e items listed in this secti on may not appear , or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information. NOTE: The sy[...]

  • Pagina 128

    128 Appendix Integrated Audio Enables or disables the onboard audio controller . USB Controller Set to On (default) so that USB devices will be detected and supported in the operating system. USB for FlexBay This field enables and disables the internal USB for FlexBay . • Off — Internal USB for FlexBay is disabled. • On — Internal USB for F[...]

  • Pagina 129

    Appendix 129 HDD Acoustic Mode • Bypass (default) — Y our computer does not test or change the current acoustics mode setting. • Quiet — The hard drive operates at its most quiet setting. • Suggested — The hard drive operates at the level suggested by the drive manufacturer . • P erformance — The hard drive operates at its maximum s[...]

  • Pagina 130

    130 Appendix Boot Sequence This feature allows you to set the or der in which th e BIOS will search devices when trying to find an operating system. NOTICE: If you modify any boot sequence settings, save the new se ttings to avoid losing the changes. Remote Wake Up This option allows the computer to power up when a NIC or Remote W akeup-capable mod[...]

  • Pagina 131

    Appendix 131 Option Settings NOTE: The computer attempts to boot from all bootable devices, but if no b ootable device is found, the computer generates an error me ssage that states No boot device available . Press the <F1> key to retry the boot, or press the <F2> key to enter the setup utility . • Onboard or USB Floppy Drive — The [...]

  • Pagina 132

    132 Appendix 4 At the bottom of the menu, enter the number of the device that is to be used for the current boot only . F or example, if you ar e booting to a USB memory key , highlight USB Device and press <Enter>. NOTE: T o boot to a USB device, the device must be bootab le. T o make sure your device is bootable, check the device documentat[...]

  • Pagina 133

    Appendix 133 4 Connect your computer and monitor to elec trical outlets, and then turn them on. 5 After the Microsoft ® W indows ® desktop appears on your computer , shut down the computer (see "T urning Off Y our Computer" on page 77). 6 T urn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the computer power[...]

  • Pagina 134

    134 Appendix Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical support requires the c ooperation and participatio n of the customer in the troubleshooting process and provides for restoration of the operating system, softwar e programs, and hardwar e drivers to the original defaul t configuration as shipped from Dell, as wel[...]

  • Pagina 135

    Appendix 135 This device complies with P art 15 of the FCC R ules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference. 2 This device must accept any interference r eceived, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that c hanges or modifications[...]

  • Pagina 136

    136 Appendix NOTE: In certain countries, support speci fic to Dell™ XPS™ computers is available at a separate telephone number . If you do not see a teleph one number listed that is specific fo r XPS computers, you may contact Dell through the support number l isted and your call will be routed appropriately . When you need to contact Dell, use[...]

  • Pagina 137

    Appendix 137 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Care 0820[...]

  • Pagina 138

    138 Appendix Brazil International Access Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/br E-mail: la-techsupport@dell.com Customer Support, T ech Support 0800 90 3355 T echnical Support F ax 51 3481 5470 Customer Care F ax 51 3481 5480 Sales 0800 90 3390 British V irgin Islands General Support toll-free: 1-866-278-6820 Brunei[...]

  • Pagina 139

    Appendix 139 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Del l™ Dimension™ and Inspiron) toll-free: 800 858 2968 T echnical Support (OptiPlex™, La[...]

  • Pagina 140

    140 Appendix Costa Rica We b s i t e : www .dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T echnical F ax 22537 2[...]

  • Pagina 141

    Appendix 141 El Salvador W ebsite: www .dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro.dell.com E-mail: fi_support@dell.com T echnical Support 0207 533 555 Customer Care 0207 533 538 Switchboard 0207 533 533 Sales under 500[...]

  • Pagina 142

    142 Appendix Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 We b s i t e : support.euro.dell.com E-mail: tech_support_central_europe@dell.com T echnical Support for XPS 069 9792 7222 T echnical Support for all other Dell computers 069 9792-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Custome[...]

  • Pagina 143

    Appendix 143 Hong Kong International Access Code: 001 Country Code: 852 W ebsite: support.ap.dell.com T echnical Support E-mail: HK_support@Dell.com T echnical Support (Dimension and Inspiron) 2969 3188 T echnical Support (OptiPlex, Latitude, and Dell P recision) 2969 3191 T echnical Support (P owerApp™, P owerEdge™, P owerConnect™, and P owe[...]

  • Pagina 144

    144 Appendix Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com Sales Ireland Sales 01 204 4444 Dell Outlet 1850 200 778 Online Ordering HelpDesk 1850 200 778 Customer Care Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 [...]

  • Pagina 145

    Appendix 145 Jamaica E-mail: la-techsupport@dell.com General Support (dial from within Jamaica only) 1-800-440-9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical [...]

  • Pagina 146

    146 Appendix Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 Support (Dimension, PDA, Electronics and Accessories) toll-free: 080-200-3801 Sales toll-free: 080-200-3600 Fa x 2194-6202 Switchboard 2194-6000 Latin America Customer T echnical Support (Austin, T exas,[...]

  • Pagina 147

    Appendix 147 Malaysia (P enang) International Access Code: 00 Country Code: 60 City Code: 4 W ebsite: support.ap.dell.com T echnical Support (Dell Pr ecision, OptiPlex, and Latitude) t o l l - f r e e :18 0 08 8 01 9 3 T echnical Support (Dimension, Inspiron, and Electronics and Accessories) t o l l - f r e e :18 0 08 8 13 0 6 T echnical Support (P[...]

  • Pagina 148

    148 Appendix Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro.dell.com T echnical Support for XPS 020 674 45 94 T echnical Support for all other Dell computers 020 674 45 00 T echnical Support F ax 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Customer Care 0[...]

  • Pagina 149

    Appendix 149 P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 W ebsite: support.euro.dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service F ax 57 95 806 Reception Desk F ax 57 95 998 Switchboard 57 95 999 P ortugal International Access Code[...]

  • Pagina 150

    150 Appendix Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore or Malay sia only . W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 394 7430 T echnical Support (OptiPlex, Latitude[...]

  • Pagina 151

    Appendix 151 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro.dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 [...]

  • Pagina 152

    152 Appendix Ta i w a n International Access Code: 002 Country Code: 886 We b s i t e : support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electr onics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 6[...]

  • Pagina 153

    Appendix 153 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/P ublic Sector Sales 01344 860 456 Customer Care Home an[...]

  • Pagina 154

    154 Appendix U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas Consume[...]

  • Pagina 155

    Appendix 155 U.S. V irgin Islands E-mail: la-techsupport@dell.com General Support 1-877-702-4288 V enezuela W e bsite: www .dell.com/ve E-mail: la-techsupport@dell.com General Support 0800-100-4752 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, a[...]

  • Pagina 156

    156 Appendix[...]

  • Pagina 157

    Glossary 157 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

  • Pagina 158

    158 Glossary bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer . A byte is usually equal to 8 bits. C C — Celsius — A temperature measur ement scale where 0° is the freezing p[...]

  • Pagina 159

    Glossary 159 disk striping generally allow the user to select the data unit size or stripe width . DMA — direct memory access — A channel that allows certain types of data transf er between RAM and a device to bypass the processor . docking device — See APR . DMTF — Distributed Management T ask F orce — A consortium of hardwar e and softw[...]

  • Pagina 160

    160 Glossary extended display mode — A display setting that allows you to use a second monitor as an extension of your display . Also referred to as dual display mode . extended PC Card — A PC Card that e xtends beyond the edge of the PC Card slot when installed. F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezi[...]

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    Glossary 161 Hyper - Threading — Hyper- Threading is an Intel technology that can enhance overall computer performance by allowing on e physical processor to function as two logical processors, capable of performing certain tasks simultaneously . Hz — hertz — A unit of freq uency measur ement that equals 1 cycle per second. Computers and elec[...]

  • Pagina 162

    162 Glossary M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used t[...]

  • Pagina 163

    Glossary 163 P parallel connector — An I/O port often used to connect a parallel printer to your computer . Also referred to as an LPT port . partition — A physical storage area on a har d drive that is assigned to one or more log ical storage ar eas known as logical drives. Each partition can contain multiple logical drives. PC Card — A remo[...]

  • Pagina 164

    164 Glossary RFI — radio fr equency interfer ence — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies ar e at the lower end of the electromagne tic frequency spectrum and are mor e likely to have interference than the higher frequency radiations, such as infrar ed and light. RO[...]

  • Pagina 165

    Glossary 165 more than 20 percent below the normal A C-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super -video graphics array — A video standard for video cards and controllers. T ypical SVGA resolutions are 800 [...]

  • Pagina 166

    166 Glossary controller) that provides the video capabilities—in combination with the monitor—for your computer . video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory . The amount of video memory installed primarily influences the number of colors that a program ca[...]

  • Pagina 167

    Index 167 Index A audio . See sound B battery problems, 4 9 replacing, 1 1 8 BIOS, 125 boot sequence a b o u t , 130 c h a n g i n g , 131-132 option settings, 1 3 1 booting to a USB device, 1 3 1 C car ds installing PCI Express, 9 2 PCI Express, 9 1 removing PCI, 9 0 removing PCI Expr ess, 9 7 CD/D VD drive problems, 5 0 CD-R W drive problems, 5 0[...]

  • Pagina 168

    168 Index 168 Index End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 6 5 troubleshooting, 5 2 F F iles and Settings T ransfer W izard, 23, 26, 37 H hard drive problems, 5 1 hardwar e Dell Diagnostics, 6 8 drives, R AID configuration, 3 7 Hardwar e T roubleshooter , 72 Help and Support Center , 11 help file W[...]

  • Pagina 169

    Index 169 PC Restore, 74 PCI cards removing, 9 0 PCI Express car ds installing, 9 2 removing, 9 7 playing CDs, 26 playing D VDs, 26 power conserving, 3 2 hibernate mode, 3 2 , 3 4 managing, 3 2 options, 3 3 options, schemes, 3 3 problems, 5 8 standby mode, 3 2 power light conditions, 5 8 power options properties, 33 printer cable, 2 0 connecting, 2[...]

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    170 Index 170 Index specifications (continued) memory , 1 2 1 p h y s i c a l , 124 p o w e r , 124 processor , 1 2 1 technical, 1 2 1 v i d e o , 121 standby mode, 32 support contacting Dell, 1 3 5 support website, 10 system board, 81 System Restore, 72 system setup a b o u t , 125 entering, 1 2 5 o p t i o n s , 127 screens, 1 2 6 T transferring [...]