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Xerox Fax Sharing manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Xerox Fax Sharing. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Xerox Fax Sharing ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Xerox Fax Sharing décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Xerox Fax Sharing devrait contenir:
- informations sur les caractéristiques techniques du dispositif Xerox Fax Sharing
- nom du fabricant et année de fabrication Xerox Fax Sharing
- instructions d'utilisation, de réglage et d’entretien de l'équipement Xerox Fax Sharing
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Xerox Fax Sharing ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Xerox Fax Sharing et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Xerox en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Xerox Fax Sharing, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Xerox Fax Sharing, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Xerox Fax Sharing. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Fax Sharing User’ s Guide February 2000[...]

  • Page 2

    WinFax PRO Fax Sharing User’ s Guide Copyright Notice © Symantec Corporation 20 00 All rights reserved. The use and copying o f this product is subject to a licen se agreement. Any other use is prohibited. No part of this publicati on may be reproduced, transmitted, transcrib ed, stored in a retrieva l system or translated into any language in a[...]

  • Page 3

    iii CONTENTS About this Guide .................................. .......................................... ........ 6 Using the Online Help ................. .... .................. ..... .................. .................. .................. .... 6 Getting Help in a Dia log .... .................. .................. .... .................. ....[...]

  • Page 4

    Contents iv[...]

  • Page 5

    5 WinFax PRO Fax Sharing If you do not have a modem installed on your computer , you can still use WinFax™ PRO to send and receive faxes. T o do so, you must be attached to a network, and there must be at least one computer with a fax capable modem or similar communications device and WinFax installed. This modem sharing feature in WinFax is call[...]

  • Page 6

    WinFax PRO Fax Sharing 6 About this Guide While this guide contains instructions for the most basic Fax Sharin g tasks, the online help covers all features. Additional information on using the Fax Sharing Host (that is, WinF ax with a local modem or device) is provided i n the WinFax PRO User’s Guide , available in Adobe Acrobat format on your Wi[...]

  • Page 7

    About this Guide 7 Getting Help in a Dialog Many WinFax dialogs and windows contain a help button (in the upper right corner) that you can use to display information about on-screen components, such as commands and individual fields in dialo gs. T o view the pop-up help for an on-screen component: In a dialog, click the What’s This? button in the[...]

  • Page 8

    WinFax PRO Fax Sharing 8 T o forward your feedback, use any of the following methods: Fax – Fax your comments to 1-416-441-0333 to the attention of the T echnical Publications Department. Postal letter – Send a letter to: Symantec Corporation T e chnical Publications Department 895 Don Mills Road, 500-2 Park Centre T o ronto, Ontario M3C 1W3 (C[...]

  • Page 9

    Introducing WinFax PRO Fax Sharing 9 Client Step 3 : When the Fax Sharin g Host receiv es a fax, the pro g ram displays a di alo g to the Fax Sharin g Client showin g all the faxe s received. Y ou can retrieve your fax at that time. Step 1: Prepare your fax usin g Fax Sharin g Client, then click the Send button to send it to the Fax Sharin g Host?[...]

  • Page 10

    WinFax PRO Fax Sharing 10 System Requirements The Fax Sharing feature enables Fax Sharing Client station s to transfer faxes across the network to and from the Fax Sharing Host station. T o use the Fax Sharing feature, you need at least one Fax Sharing Host station and one Fax Sharing Client sta tion on your network. Multiple Cl ient stations can c[...]

  • Page 11

    Installing WinFax for Fax Sharing (Administrators Only) 11 Starting and Exiting WinFax Programs The Message Manager is the main interface for sending faxes, for organi zing a nd storing messages, and for co nfiguring your W inFax system. Program Setup is the program you use to set up Fax Sharing and modify your WinFax preferences. Y ou can start th[...]

  • Page 12

    WinFax PRO Fax Sharing 12 Setting Up a Fax Sharing Host Station Y our Fax Sharing network must have at least one Fax Sharing Host station. If you have a modem or communicatio ns device attached to your WinFax station, you can share your modem or device with other WinFa x users on your network when you enable the Fax Sharing Host featu re. T o set u[...]

  • Page 13

    Installing WinFax for Fax Sharing (Administrators Only) 13 Enabling the Fax Sharing Host Feature T o allow Fax Sharing Clients to receive voice messages and send and receive faxes using the host computer , you must first enable the Fa x Sharing Host feature and then enable automatic reception. T o enable the Fax Sharing Host feature: 1 If your Host[...]

  • Page 14

    WinFax PRO Fax Sharing 14 4 Click the General tab. 5 Enable Use This WinFax PRO Station As A Fax Sha ring Host. 6 If you want to protect the Fax Sharing Host station with a password, enable Use Password then type a password in the Password field. 7 In the Host Computer Information section, type the appropriate information. 8 In the After Sending Cl[...]

  • Page 15

    Installing WinFax for Fax Sharing (Administrators Only) 15 Note: More information on using a scripted install is provided in the Multiple Installation Guide , available in Adobe Acrobat format (WFSCRIPT .PDF) in the “Docs” folder on your WinFax installation CD. T o install Fax Sharing Client using a scripted install: 1 Set up a Fax Sharing Host[...]

  • Page 16

    WinFax PRO Fax Sharing 16 4 Create an installation script file (WFSCRIP T .SPT) containing the appropriate installation options. See “Creating an Installation Script” on page 18. 5 Copy both the InstallShield silent response file (SETUP .ISS) and the installation script (WFSCRIPT .SPT) to the Disk1 subdirectory of the network directory containi[...]

  • Page 17

    Installing WinFax for Fax Sharing (Administrators Only) 17 Creating an InstallShield Silent Response File WinFax uses the InstallShield prog ram. T o perfor m a scripted install, InstallShield requires you to create a silent response file (SETUP .ISS). Y ou can create a silent response file by running the Setup program with the “-r” command lin[...]

  • Page 18

    WinFax PRO Fax Sharing 18 (that is the drive and directory specification) after the equals sign in the “szDir=” line and proceed to step 10. Note : Y ou must edit the si lent response file (SETUP .ISS) before you can run a scripted installation. 10 Save the file and exit Notepad. 11 Copy the file to the Disk1 subdirectory of the network dire ct[...]

  • Page 19

    Installing WinFax for Fax Sharing (Administrators Only) 19 Note : The sample script file also contains information for other modems and communications devices. Do not delete those entries. 4 Save the updated file. 5 Copy the file to the Disk1 subdirectory of the network directory containing the WinFax installation files. Starting the Scripted Insta[...]

  • Page 20

    WinFax PRO Fax Sharing 20 4 Click the Windows Start button , and then click Run. The Run dialog appears . 5 In the Open field, type ... <network path>SETUP .EXE -s … where “network path” is the location of the WinFax installation files on the network. 6 Click OK. The Setup program installs WinFax. 7 After the install is complete, resta[...]

  • Page 21

    Installing WinFax for Fax Sharing (Administrators Only) 21 Installing the Fax Sharing Client Manually If you do not have a modem or communicatio ns device attached to your WinFax statio n, but another W inFax station on your Fax Sharing network has an attached modem or de vice and is configured as a Fa x Sharing Host, you can use tha t modem or de [...]

  • Page 22

    WinFax PRO Fax Sharing 22 … where “drive and path” is the CD ROM drive containing the WinFax installation CD or the location of the W inFax installation files on the network. 4 Click OK. The Setup program starts. 5 Follow the instructions on the screen. Click Next to proceed. 6 When the Modems And Communications Devices panel appears, click t[...]

  • Page 23

    Working With Faxes 23 2 In the list, double click Modems And Communication s Devices. The Modems And Communications Devices Properties dialog appears. 3 In the devices list, click the WinFax PRO Fax Sharing device. 4 Click Properties. Th e WinFax Fax Sharing Client Properties dialog appears. 5 Make any changes as desired, clicking Next to proceed. [...]

  • Page 24

    WinFax PRO Fax Sharing 24 How Faxes Are Sent After you prepare your fax and click Send, WinFa x begins processing your fax. The steps involved in processing a fax may vary, depending on where the fax was created and assembled. Faxes created on the Fax Sharing Host – WinFax delivers the fax to the modem or device, displays the Status dialog, dials[...]

  • Page 25

    Working With Faxes 25 If the faxing traffic o n your computer is heavy, you ca n disable the Status dialog so it does not appear each time a fax is sent or received. Start Program Setup (see page 11), double click Call Status And Controller , click the General tab, and then disable Disp la y St at us Dialog. From the Controller – The Controller i[...]

  • Page 26

    WinFax PRO Fax Sharing 26 Sometimes faxes are not sent successfully due to communication problems such as busy or no -answer signals. In those situa tions, Win Fax stores the faxes in the Outbox until either they are successfully delivered or the available number of retries is exceeded. Note : If the number of retries is exceeded, WinFax places the[...]

  • Page 27

    Working With Faxes 27 T o download received faxes from the Fax Sharing Host (Fax Sharing Client): 1 Do one of the following, depending on when you want to receive faxes: Receive faxes automatically – On the Receive menu in Message Manager , enable Automatic Receive. Wheneve r there are new faxes at the Fax Sharing Host, the W inFax Receive dialog[...]

  • Page 28

    WinFax PRO Fax Sharing 28 5 Click Receive Now. The Fax Sharing Host marks those faxes as read and transfers them across the network into your Message Manager Receive Log. Note to Fax Sharing Clients : To display the WinFax Receive dialog each time you start WinFax, enable Check F or New Events On Startup in the Fax Sharing Properties dialog. Start [...]

  • Page 29

    Troubleshooting 29 groups, F AQs, the automated Symantec Support Gen ie, and the Symantec FTP site, connect to http://service.symantec.com. For more information, look up “support” in the online help index. Online forums – Provide question-and-answer support on CompuServe and America Online (AOL). Symantec T echnical Support representatives mo[...]

  • Page 30

    WinFax PRO Fax Sharing 30[...]