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Xerox 5745 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Xerox 5745. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Xerox 5745 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Xerox 5745 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Xerox 5745 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Xerox 5745
- nom du fabricant et année de fabrication Xerox 5745
- instructions d'utilisation, de réglage et d’entretien de l'équipement Xerox 5745
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Xerox 5745 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Xerox 5745 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Xerox en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Xerox 5745, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Xerox 5745, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Xerox 5745. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Xerox W orkCentr e 5735/5740/5745/5755/5765/5775/5790 Informa tion Assur ance D isclosu re Paper Version 2 .0 Prepared by: Larry Kovnat Xerox Corporation 1350 Jefferson Road Rochester, New York 14623[...]

  • Page 2

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 2 of 50 ©2010 Xerox C orporation . All rights re served. Xerox an d the sph ere of connectiv ity desi gn are trademarks of Xerox Corporati on in the U nited States and /or other c ounties. Other compan y trademarks are also ack[...]

  • Page 3

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 3 of 50 1. INTRODUCTION ..................................................................................................................................5 1.1. Purpose .............................. ............... ............[...]

  • Page 4

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 4 of 50 3.2. Login and Aut henticati on Method s .......... .............. ............... ............... ............... ............... ............... ............... ......... 24 3.2.1. System Admini strator Login [All prod[...]

  • Page 5

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 5 of 50 1. Int roduct ion The WorkCentr e 5735/5740 /5745/57 55/5765/577 5/5790 multifunction systems are among the latest versions of Xerox copier and multi function devices for the general office. 1.1. Purp ose The purpose of [...]

  • Page 6

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 6 of 50 2. De vice Desc ripti on This product consists of an in pu t document handler and scanner, marking engine including paper path, controller, and user interface. Figure 2-1 WorkCe ntre Multifunction System 2.1. Sec urity-r[...]

  • Page 7

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 7 of 50 P C I B u s Optical interface B u t t o n s a n d D i s p l a y P h y s i c a l e x t e r n a l i n t e r f a c e Button and TOE internal wiring (proprietary) Figure 2-2 System func tional block diagram 2.1.2. Security F[...]

  • Page 8

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 8 of 50 Security Function Subsystem Security Man agement Controller Graphical User Interface Table 1 Security Fu nctions allocated to Subsystems 2.2. Contr oller 2.2.1. Purpose The controller provides both netw ork and direct-co[...]

  • Page 9

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 9 of 50 Non-Volatile Memor y Type (Flash, E EPROM, etc) Size User Modifiable (Y/N) Function or Use Process to S anitize Flash ROM 128MB N Single Board Controller (Boot code and system file) No user image data stored NVRAM 128KB [...]

  • Page 10

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 10 of 50 2.2.3. External Connections Figure 2-3 Back pa nel connections Interface Description / Usage FAX line 1, RJ-1 1 Supports F AX Modem T.3 0 protocol only FAX line 2, RJ-1 1 Supports F AX Modem T.3 0 protocol only USB Host[...]

  • Page 11

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 11 of 50 USB Target port Direct-connect printing; Xerox diagnostic tool s (PSW and CAT) and Xerox copier assistant Table 5 USB Por ts 2.2. Fax M odule 2.3.1. Purpose The embedded FAX service uses the installed embedded fax card [...]

  • Page 12

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 12 of 50 Volatile Memory Descr iption Type (SRAM, DRAM, etc) Size User Modifi able (Y/N) Function or Use Process to Cle ar: SRAM 6KB N Scanner volatile memor y; no user image data stored Power Off System Additio nal Informati on[...]

  • Page 13

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 13 of 50 Table 8 User Int erface memory components 2.6. Ma rking Engine (a lso known as t he Image Output Term inal or IOT) 2.6.1. Purpose The Marking Engine performs copy/pri nt paper feeding and transport, image marking and fu[...]

  • Page 14

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 14 of 50 Figure 2-4 Controlle r Operating System layer components[...]

  • Page 15

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 15 of 50 2.7.3. Network Prot ocols Figure 2-5 is an interface diagra m depicting the protocol stacks supported by th e device, annotated according to the DARPA model. Figure 2-5 IPv4 Net work Protocol Stack[...]

  • Page 16

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 16 of 50 Figure 2-6 IPv6 Net work Protocol Stack 2.8. Logic al Access 2.8.1. Network Prot ocols The supported network protocol s are listed in Appendix D and are implement ed to industry standard specifications (i.e. they are co[...]

  • Page 17

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 17 of 50 device-initiated operations (like scanning) cannot assume the existence of the tunnel unles s a print job (or other client initiated action) has been previou sly run since the last boot at either end of the connectio n.[...]

  • Page 18

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 18 of 50 2.8.2.4. Port 80, H TTP The embedded web pages com municate to the machine through a set of unique APIs and do not have direct access to machine information: The HTTP port can only access th e HTTP server residing in th[...]

  • Page 19

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 19 of 50 2.8.2.5. Port 88, K erberos This port is only open when the device is communicating with the Kerbero s server to authenticate a user, and is only used only to authenticate users in conjunction with the Network Scanning [...]

  • Page 20

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 20 of 50 2.8.2.7. Ports 137, 138, 139, NETBIOS For print jobs, these ports suppor t the submission of files for printing as well as support Networ k Authentication through SMB. Port 137 is the st andard NetBIOS Name Service port[...]

  • Page 21

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 21 of 50 2.8.2.13. Port 515, LP R This is the standard LPR printing port, whi ch only supports IP printing. It is a co nfigurable port, and may be explicitly enabled or disabled in the Proper ties tab of the device’s web pages[...]

  • Page 22

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 22 of 50 3. Sys tem Acc ess 3.1. Auth entication Mode l The authenti cation model allows for both l ocal and netw ork authentic ation and a uthorization. In the local and n etwork cases, auth enticati on and authorizati on take [...]

  • Page 23

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 23 of 50 Figure 3-1 Authe ntication and Authorization schematic[...]

  • Page 24

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 24 of 50 3.2. Login and Authentic ation Methods There are a number of m ethods for different types of users to be authentica ted. In additi on, the connected v ersions of the product al so log into remot e servers. A description[...]

  • Page 25

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 25 of 50 2) The Domain Contr oller responds back to the device whether or not the user was successfu lly authenticat ed. If (2) is succ essful, steps 3 – 5 proceed as described in steps 4 – 6 of th e Kerberos s ection. Devic[...]

  • Page 26

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 26 of 50 3) The devi ce sends an authe ntication request di rectly to the Domain Controller thr ough th e router using th e IP addres s of the Doma in Control ler. 4) The Domain Contr oller responds back to the device throug h t[...]

  • Page 27

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 27 of 50 3.4. Dia gnostics 3.4.1. Service [All product configurations] To access onb oard diagn ostics from th e local user in terface, Xerox service representa tives must enter a unique 4-digi t password. Th is PIN is the sam e[...]

  • Page 28

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 28 of 50 3.4.4.1. Access The Xerox S ervice Technici an must be a uthenticated t wice: 1. The first password, c alled the PSW Lock Fa cility, is obta ined b y calling a Xerox service location and providing the CSE employee numbe[...]

  • Page 29

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 29 of 50 3) T he PS W wil l s end a req uest f or Dia gno st ic ser vic e a nd a p ass word. 4) As sumin g the pass wo rd is aut hen tic , th e Marking Engine will eit he r exe cut e a Ma rk ing En gin e d iagno st ic, or els e [...]

  • Page 30

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 30 of 50 3.4.5. Summ ary As stated ab ove, accessib ility of custom er documents, fi les or network resources is i mpossible via the PSW. In the extremely unlik ely event that someone did spoof the Xerox propri etary protoco ls,[...]

  • Page 31

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 31 of 50 4. Sec urity As pects of Select ed Featu res 4.1. Audit Log The device mai ntains a sec urity audit l og. Recordin g of securit y audit log data ca n be e nabled or disabl ed by the SA. Th e audit log i s implemente d a[...]

  • Page 32

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 32 of 50 Event ID Event d escription Entry Data 8 IFAX Job name User Name Completion Status IIO status Accounting User ID Accounting Account ID total-number-of-smtp-recipients smtp-recipients 9 Email job Job name User Name Compl[...]

  • Page 33

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 33 of 50 Event ID Event d escription Entry Data 22 USB Thumbdrive UserName Device name Device serial number USB port Completion Status (Enabled/Disabled) 23 Scan to Home UserName Device name Device serial number Completion Statu[...]

  • Page 34

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 34 of 50 Event ID Event d escription Entry Data 37 SSL UserName Device name Device serial number Completion status (Enabled/Disabled). 38 X509 certificate UserName Device name Device serial number Completion Status (Created/uplo[...]

  • Page 35

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 35 of 50 Event ID Event d escription Entry Data 53 CPSR Backup File Name User Name Completion Status (Normal / Err or) IIO Status 54 CPSR Restore Fil e Name User Name Completion Status (Normal / Err or) IIO Status 55 SA Tools Ac[...]

  • Page 36

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 36 of 50 Event ID Event d escription Entry Data 2 System shutdown Device name Device serial number 3 Manual ODIO Standard started Device name Device serial number 4 Manual ODIO Standard complete Device name Device serial number [...]

  • Page 37

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 37 of 50 Event ID Event d escription Entry Data 13 Efax Job name User Name Completion Status IIO status Accounting User ID Accounting Account ID Total-fax-recipient-phone-numb ers fax-recipient-phone-numbers 14 Lan Fax Job Job n[...]

  • Page 38

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 38 of 50 Event ID Event d escription Entry Data 29 Network User Login UsereName Device name Device serial number Completion Status (Success, Fail ed) 30 SA login Device name Device serial number Completion Status (Success or Fai[...]

  • Page 39

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 39 of 50 Event ID Event d escription Entry Data 44 SW upgrade Device name Device serial number Completion Status (Success, Fail ed) 45 Cloning Device name Device serial number Completion Status (Success, Fail ed) 46 Secure scann[...]

  • Page 40

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 40 of 50 On demand, th e SA will be a ble to downloa d a report tha t shows acti vity for all of the users. The SA can add, modify or remove us ers and their a llocations at any point. An end user will be able to r eview thei r [...]

  • Page 41

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 41 of 50 4.5.1. Alg orithm The overwri te mechanism for both IIO a nd ODIO con forms to the U.S. Department o f Defense D irective 5200.2 8-M (Section 7, Part 2, paragra ph 7-202 2 . The algorith m for the Image Overwrite featur[...]

  • Page 42

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 42 of 50 5. Res ponses to Know n Vulne rabiliti es 5.1. Sec urity @ Xerox (www.xerox. com/security) Xerox maintains an evergr een public web page that contains the latest security information pertaining to its products. Please s[...]

  • Page 43

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 43 of 50 6. APP ENDICES 6.1. App endix A – Abbre viations API Application Programming Interface AMR Automatic Meter Reads ASIC Application-Specific Integrated Circuit. This is a custom int egrated circuit that is unique to a s[...]

  • Page 44

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 44 of 50 NVRAM Non-Volatile Random Access Memor y NVM Non-Volatile Memory ODIO On-Dema nd Image Overwr ite PCL Printer Control Language PDL Page Description Language PIN Personal Identification Number PSW Portable Service Workst[...]

  • Page 45

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 45 of 50 6.2. App endix B – Supp orted MIB Objects NOTES : (1) The number of obje cts shown p er MIB group r epresents the number of obje cts defined b y the IETF standard for that MI B group. It does not repres ent the i nsta[...]

  • Page 46

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 46 of 50 RFC 1759 - Printe r MIB Group WorkCentre RFC 1213 - Syst em group supported RFC 1213 - Interface group supported RFC 1514 - Storage group supported RFC 1514 - Device group supported General group [ 7 objects ] supported[...]

  • Page 47

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 47 of 50 RFC 1213 - MIB-II for TCP/IP gr oup WorkCentre Transmission group [ 0 objects ] not applicable because the grou p has not yet been defin ed by the IET F SNMP group [ 28 objects ] supported System Object Resources Table/[...]

  • Page 48

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 48 of 50 6.3. App endix C –Stan dards Controller Har dware PCI Specification (PCI Local Bus Specification Revision 2.1) 100 Megabit Ethernet (IEEE 802.3) Universal Serial Bus 1.1 Parallel (IEEE 1284) IEEE 1394a (FireWire) Cont[...]

  • Page 49

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 49 of 50 Function RFC/Standard Document Printing Application (DPA ) 10175 Appletalk Inside Appletalk, Second Edition Printing Descri ption Languages Postscript Language Reference, Third Edition PCL6 (PCL5E 5SI emulation) PCL6 (P[...]

  • Page 50

    XEROX WorkCentre 5735/5740/5745/5755/ 5765/5775/579 0 Information Assurance Disclos ure Paper Ver. 2.00, M arch 2011 Page 50 of 50 6.4. App endix E – Referen ces Kerberos FAQ http://www.nr l.navy.mil/CCS/ people/kenh/k erberos- faq.html IP port numb ers http://www.ia na.org/assignm ents/port-num bers[...]