Snom 710 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Snom 710. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Snom 710 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Snom 710 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Snom 710 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Snom 710
- nom du fabricant et année de fabrication Snom 710
- instructions d'utilisation, de réglage et d’entretien de l'équipement Snom 710
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Snom 710 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Snom 710 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Snom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Snom 710, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Snom 710, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Snom 710. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Y our specialist retailer - Ihr Fac hhändler - V otr e distributeur - Su distribuidor - Il tuo rivenditore: © 20 12 snom tec hnology AG V1.00 I P Phone snom technology A G Charlottenstr . 68- 71 1 0 11 7 Berlin, Deutsc hland T el. +4 9 3 0 3 9 83 3-0 Fax +4 9 3 0 3 9 83 31 11 info@snom.com, s ales@snom.com snom technology , Inc. 18 Commerce W ay [...]

  • Page 2

    2 T AB LE OF CONTE NTS Copyright, T rademarks, G PL, Legal Disclaimers ...................................................... 7 Important information ...................................................................................................... 8 Safety instructions ...........................................................................[...]

  • Page 3

    3 Display layout ........................................................................................................................... 24 Idle Mode ............................................................................................................................. 24 W hen the phone is active .........................................[...]

  • Page 4

    4 Using different audio devices ......................................................................................... 42 Handset .................................................................................................................... 42 Headset .........................................................................................[...]

  • Page 5

    5 Rejecting or redirecting incoming calls .............................................................................. 52 Manually ............................................................................................................................... 52 Automatically ........................................................................[...]

  • Page 6

    6 Do not disburb mode ............................................................................................................... 73 Reject anonymous calls ........................................................................................................ 73 Number guessing ..................................................................[...]

  • Page 7

    7 snom 71 0 User Manual Copyright, T rademarks, G PL, Disclaimers C opyright, T rademarks, G P L, L egal Disclaimers © 20 12 snom technology Aktiengesellschaft All Rights Reserved. snom, the names of snom products, and snom logos are trademarks owned by snom technology A G. All other product names and names of enterprises are the property of their[...]

  • Page 8

    8 snom 71 0 User Manual Safety, Disposal, Cleaning of Product I mp ort ant information Please read the instructions on safety and dispos al and on how to set up and use the device before using it and also give them to other users to read or inform those users of their contents. Save this manual and do not give the device to third parties without it[...]

  • Page 9

    9 snom 71 0 User Manual Safety, Disposal, Cleaning of Product S t andards conformance This device complies with the essential health, safety , and environment al requirements of all relevant European directives. The declaration of conformity can be requested from snom (address see reverse cover). This phone is FCC Class B certified and meets US he[...]

  • Page 10

    10 snom 71 0 User Manual Notational Conventions N ot ational conventions Throughout this manual you will see the below-listed symbols and notations, indicating the action you need to take next. • Arrow symbols : Depending on the context, they indicate either pressing the top, bottom, left, or right edge of the navigation key or pressing the fu[...]

  • Page 11

    11 snom 71 0 User Manual Notational Conventions > Save your selection and return to the previous screen by pressing the confirmation key . > Press the cancel key briefly to return to previous screens one screen at a time; press the key for 3 seconds to return to the idle screen. Example 2: W eb interface > Advanced > Behavior > Pho[...]

  • Page 12

    12 snom 71 0 User Manual Setting up the Phone S etting up the phone D elivery Content Your specialist retailer - Ihr Fachhändler - Votre distributeur - Su distribuidor - Il tuo rivenditore: © 2012 snom technology AG v1.03 Quick Start Guide IP Phone ENGLISH DEUTSCH FRANÇAIS ITALIANO ESPAÑOL S snom technology AG Charlottenstr. 68-71 10117 Berlin,[...]

  • Page 13

    13 snom 71 0 User Manual Setting up the Phone Fig./Abb. 1 Fig./Abb. 2 Fig./Abb. 3 3. Plug the short end of the handset cord into the connector on the handset. 4. Place the phone on an even, horizontal surface. R ot ating the t ab of the cradle The phone is delivered with the tab level with the inner edge of the cradle. If you are going to mount the[...]

  • Page 14

    14 snom 71 0 User Manual Setting up the Phone C onnecting the phone The phone can be operated with P ower over Ethernet (PoE) provided via the network cable or , if PoE is not avaible in your network, with a 5V DC power adapter. Optional Optionnel Opzionale Opcional Optional Optionnel Opzionale Opcional Optional Optionnel Opzionale Opcional Not inc[...]

  • Page 15

    15 snom 71 0 User Manual Setting up the Phone C onnecting a headset • If you want to use a wired headset, connect it to the RJ audio jack labeled " ". • If you want to use a wireless headset, you need the snom E H S Advanced wireless-headset adapter to connect to the base station of the wireless headset. Insert the plug of the 7[...]

  • Page 16

    16 snom 71 0 User Manual Setting up the Phone • Account (usually the phone number). On snom phones, an account is called an "identity". • Registrar • Password User name, authentication name, outbound proxy may also be required. T hese are settings that can only be configured on the web interface of the phone after it has b[...]

  • Page 17

    17 snom 71 0 User Manual Setting up the Phone Infobar with date & time Identity line Note: If you see the account on the display preceded by an empty square and the phone does not work, the server may be down, either for servicing or due to a malfunction. The registration and initialization should be completed as soon as the server is up and ru[...]

  • Page 18

    18 snom 71 0 User Manual Getting to Know Y our Phone G etting to know your phone A t a glance The factory settings at a glance: Handset microphone Handset speaker Freely programmable k eys with LE D Default setting: Line • Fast-blinking LED: Incoming call. Press key or to accept • Steadily lit LE D: In call • Slow-blinking LED: Call [...]

  • Page 19

    19 snom 71 0 User Manual Getting to Know Y our Phone Adjusting the volume • of the ringer when the phone is idle or ringing • of the handset/casing loudspeaker when in a call Keys with L E Ds - LE D lights up when function is activated: Muting and unmuting the microphone T oggling between handsfree and handset mode. Press to dial number a[...]

  • Page 20

    20 snom 71 0 User Manual Getting to Know Y our Phone L E D indic ators Call indic ator The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing, held, and missed calls. They will be: • Blinking rapidly when a call is coming in. • Glowing steadily when dialing, when in a call, and when a call is on[...]

  • Page 21

    21 snom 71 0 User Manual Getting to Know Y our Phone H ar d keys F reely pr ogrammable function keys with LE Ds These are freely programmable function keys that can be programmed on the Function K eys page of the phone's web interface, keys P1 - P5. For information on how to map functions onto these keys, see "Configuring the function ke[...]

  • Page 22

    22 snom 71 0 User Manual Getting to Know Y our Phone Message key with L E D This key is a dedicated, programmable function key . It can be mapped with other key events and a number of other functionalities. See "Configuring the function keys" on page 56. Factory settings: • The LED is lit when a new mess age is waiting on mailbox ?[...]

  • Page 23

    23 snom 71 0 User Manual Getting to Know Y our Phone T ext in information line = current input mode Press function key to switc h to input mode indicated by symb ol in Function Key Line 123 abc abc ABC AB C 123 Entering numerals, letters, special characters, and symbols W hen entering characters in letter mode, pause briefly after eac h character [...]

  • Page 24

    24 snom 71 0 User Manual Getting to Know Y our Phone D isplay layout Date is replaced by current status message Right function key is replaced by "Info" key when status messages are available Function key line When active In idle mode Info & status bar with date and time Confi gured identities Contex t-sensitive function key symbols [...]

  • Page 25

    25 snom 71 0 User Manual Getting to Know Y our Phone Context area: Configured identities. Outgoing identity • The current outgoing identity is indicated by the right arrow pointing towards it: . W hen you call someone, this is your identity for the call. • Select a different identity for the next call by pressing on the navigation key . [...]

  • Page 26

    26 snom 71 0 User Manual Getting to Know Y our Phone Info Displaying all currently available status mess ages. If a different function is mapped onto this key , it will be replaced by this status key whenever a st atus mess age becomes newly available. Press the key to display the status mess ages; press Del to delete displayed status messages one [...]

  • Page 27

    27 snom 71 0 User Manual Getting to Know Y our Phone S ettings A comparatively small number of settings can be adjusted on the phone; many more are available on the phone's web interface. For further information, see also "Customizing the phone settings" on page 62. Phone menu Press the Settin function key to open the main menu on th[...]

  • Page 28

    28 snom 71 0 User Manual Getting to Know Y our Phone Note: W hen the phone is in administrator mode and the Maintenance menu is on the display , pressing key 2 2 ABC will switch the phone to user mode. W hen the phone is in user mode and the Maintenance menu is on the display , press key 2 2 ABC to switch the phone to administrator mode. Y ou will [...]

  • Page 29

    29 snom 71 0 User Manual Getting to Know Y our Phone T he phone's web interface Firmware versions below 8. 7 .4 W hen the web interface is opened for the first time upon initialization, you will see the Security page. W e urge you to set administrator and HTTP passwords to protect your phone from remote att acks. The default administrator pas[...]

  • Page 30

    30 snom 71 0 User Manual Getting to Know Y our Phone can set the password on the phone’ s web interface, "Advanced"page > "QoS Security" t ab > "HTTP Server" or turn off the warning later at Advanced > QoS Security > Security > Ignore security advices. Firmware versions 8. 7 .4 and higher W hen you reg[...]

  • Page 31

    31 snom 71 0 User Manual Getting to Know Y our Phone How the web interface works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode. Click on a menu item to open that page. Some pages con[...]

  • Page 32

    32 snom 71 0 User Manual Getting to Know Y our Phone U ser mode/administrator mode snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode. W hen the phone is running in user mo[...]

  • Page 33

    33 snom 71 0 User Manual Getting to Know Y our Phone T o return the phone and its web interface to administrator mode, enter the administrator password in Administrator Login and click on "Apply". T he default password is 0000 (4 x zero). The two pages in administrator mode look like this: • If a window contains several pages, click [...]

  • Page 34

    34 snom 71 0 User Manual Directories D ir ectories D ir ectory The built-in directory of the phone can hold 1 000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click on "Add/ Edit". The "Save" button will then appear at the[...]

  • Page 35

    35 snom 71 0 User Manual Directories Contact T ypes VI P: Calls from numbers with this cont act type will ring on your phone even when D N D mode is active. Y ou can assign a ringtone to this cont act type. If your VI P is also assigned to a group (see below) and if that group has a distinct ringtone, the ringtone assigned to the group will be play[...]

  • Page 36

    36 snom 71 0 User Manual Directories Adding/ Editing Entries on the Phone Adding new entry manually 1. Press Dir to open the phone's directory . 2. Press on the navigation key to go straight to <New Item> or use navigation arrows to navigate to it. 3. Press Edit . 4. Enter the phone number and press . 5. Enter a nickname in the text fie[...]

  • Page 37

    37 snom 71 0 User Manual Directories Editing existing entry 1. Press Dir to open the phone's directory . 2. Selecting an entry: Scroll to the entry or enter the first letter of the name. 3. Press Edit . The "Details" screen for the entry will be displayed. 4. Editing a detail. a. Press / and to select a det ail. Depending on the det[...]

  • Page 38

    38 snom 71 0 User Manual Directories Please note: Calls from entries on the "VI P" list will always ring on the phone, even when the phone is in a call or in DN D mode. Y ou can assign a distinct ringtone to the contact type "VI P": Preferences > Directory Ringtones. Calls from entries on the "Deny" list will not ri[...]

  • Page 39

    39 snom 71 0 User Manual Directories ◦ If there is only one phone number associated with a name, click on in the entry's line. ◦ If there are two or more phone numbers associated with a name: - Click on in the name's line if you wish to edit the first or last name, the date of birth, or any of the data in the blue area applicable to [...]

  • Page 40

    40 snom 71 0 User Manual Directories Deleting entry on web interface • Click on in the line of the master record to delete the name and all associated phone numbers. • Click on in the line of a phone number to delete that subentry , while keeping the master record and any other subentries. Dialing fr om phone directory T o dial, click on [...]

  • Page 41

    41 snom 71 0 User Manual Directories Enter the first letter of the name you are searching for . T ype more letters if the name shown isn't the right one or scroll through the list. Press to dial. Cont acts On the phone's web interface > Configuration Identity # > "SI P" t ab > "Cont act list" click on the ra[...]

  • Page 42

    42 snom 71 0 User Manual Using the Phone U sing the phone This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please chec k with that person or company if the phone does not react as described here. The caller info[...]

  • Page 43

    43 snom 71 0 User Manual Using the Phone Using differ ent dialing methods Auto dial If a time span in seconds has been selected from the drop-down menu at Advanced > Behavior > Phone Behavior > Auto Dial, the phone will dial the number on the display when the specified number of seconds has elapsed. Redialing 1. Press to show the last 1 0[...]

  • Page 44

    44 snom 71 0 User Manual Using the Phone Calling emergency numbers Numbers specified as emergency numbers can be dialled even when the keyboard is locked! See "Emergency numbers" on page 71 on how to set emergency numbers. Several numbers (911, 112, 11 0, 99 9) have been preconfigured. • On an unlocked keyboard: Enter the number an[...]

  • Page 45

    45 snom 71 0 User Manual Using the Phone • Press Ok to dial. • Press Cancel to turn off call completion for this call. Number guessing (auto completion) Note: The default setting for Number guessing is off. T o be able to use this function, open the phone's web interface to Advanced > Behavior > Phone Behavior , change the sett[...]

  • Page 46

    46 snom 71 0 User Manual Using the Phone • Firmware version 8. 7 .1 and lower: Open the phone's web interface to the page Preferences > Auto Answer > T ype of Answering and select "Handsfree" (speakerphone) or "Headset" from the drop-down menu. If you want to be alerted acoustically by a single long beep, wheneve[...]

  • Page 47

    47 snom 71 0 User Manual Using the Phone A ctive c alls Connected c all The connection is indicated by the symbol of the two receivers , followed by the caller or callee I D, if transmitted. The default setting for the presentation of caller I D on the display is "Name". If you wish to change the setting to number , name and number , numb[...]

  • Page 48

    48 snom 71 0 User Manual Using the Phone ◦ T o connect to the held call currently on-screen, press or the line key to connect to it. Press Hold or the line key again to put it back on hold. ◦ T o terminate a held call, put it on-screen, connect to it, and press . If you are connected to one call and the Cnf .On button is available, this indicat[...]

  • Page 49

    49 snom 71 0 User Manual Using the Phone Putting the conference on hold Put all participants on hold. T echnically , you are, in effect, terminating the conference. Y ou will see the "Calls on Hold" screen (see "Holding multiple calls" on page 4 7). Press Cnf .On to restart the conference, i.e., st art another conference with al[...]

  • Page 50

    50 snom 71 0 User Manual Using the Phone T ransferring c alls Y ou can transfer connected calls as well as calls ringing on your phone. • W hen you have a call on the line, there are two ways to transfer it to a third party: ◦ Announcing the call to the third party first, to make sure the call is welcome and will be accepted: Attended transfer[...]

  • Page 51

    51 snom 71 0 User Manual Using the Phone • If there is more than one call waiting, view and select them with / . Press to connect to the on-screen call and put the current call on hold; the other call(s) waiting will remain waiting. T erminating c alls • W hen using the handset: Place the handset in the cradle or press . • W hen using speaker[...]

  • Page 52

    52 snom 71 0 User Manual Using the Phone R ejecting or r edirecting incoming calls This includes manual and automatic rejection and redirection of calls as well as rejection of anonymous calls. Manually If you do not wish to pick up a ringing call, you can take one of the following actions: • Let it ring. • Reject it. Press . The caller will he[...]

  • Page 53

    53 snom 71 0 User Manual Using the Phone Rejecting anonymous c alls W ith this setting you can make your phone reject calls from phones that are blocking or not transmitting their numbers. Please note: Calls from analog phone connections without caller I D will, most likely, be received as anonymous calls. They will be rejected if you turn this fun[...]

  • Page 54

    54 snom 71 0 User Manual Using the Phone Changing the settings on the phone and turning on c all forwarding Forward all Forward when busy Forward after timeout Press Settin Settin Settin Press 2 ABC 2 Call Features 2 ABC 2 Call Features 2 ABC 2 Call Features Press 1 1 Call Forwarding 1 1 Call Forwarding 1 1 Call Forwarding Press 1 1 Forward All 2 A[...]

  • Page 55

    55 snom 71 0 User Manual Using the Phone 1. Press CFwd . The display will show the "T arget when Forwarding" screen. 2. If no forwarding number has been set or if it needs to be changed, make the necessary entries. 3. Press . The display now says "Forward all", followed by the number/extension calls will be forwarded to. T he fu[...]

  • Page 56

    56 snom 71 0 User Manual Configuring the Function Keys C onfiguring the function keys See "The phone's web interface" on page 29 on how to open the phone’ s web interface and on the mechanics of navigating in the windows and c hanging the settings. See "User mode/administrator mode" on page 32 for an explanation of admin[...]

  • Page 57

    57 snom 71 0 User Manual Configuring the Function Keys ◦ T ype Select the type of functionality from the drop-down list. If you select "Key Event", a drop-down list with the available key events will replace the text field under "Number". The default setting is "line". ◦ Number Enter one phone number or value for[...]

  • Page 58

    58 snom 71 0 User Manual Configuring the Function Keys Example 1, Extension monitoring and c all pick-up This feature makes it possible to pic k up a call ringing on another extension, for ex ample when the other extension is busy or when the user is absent. The prerequisites for this function are: ◦ It must be supported by the PB X. ◦ The ext[...]

  • Page 59

    59 snom 71 0 User Manual Configuring the Function Keys Example 2, Monitoring c alls on-screen W hen you are monitoring another extension or phone line, you may want to see more information on the display , for ex ample the number of an incoming call to that extension or line. In our example, key P4 will be programmed to show ongoing activity on mo[...]

  • Page 60

    60 snom 71 0 User Manual Configuring the Function Keys Example 3, Speed dialing Besides using the "Speed Dial" page on the web interface to program speed dial numbers onto the keys of the alphanumeric keypad, you can also put the functionality on the freely programmable function keys with LE Ds. In our ex ample, key P3 will be used. 1. O[...]

  • Page 61

    61 snom 71 0 User Manual Configuring the Function Keys Example 4, Pr ogramming a context-sensitive function key The functionality "F orward all" redirects all incoming calls to another phone or a mailbox. In this example, we will show you how to program turning it on and off onto one of the four context-sensitive function keys underneath[...]

  • Page 62

    62 snom 71 0 User Manual Customizing the Phone Settings C ustomizing the phone settings See "The phone's web interface" on page 29 on how to open the phone’ s web interface and on the mechanics of navigating in the windows and c hanging the settings. See "User mode/administrator mode" on page 32 for an explanation of admi[...]

  • Page 63

    63 snom 71 0 User Manual Customizing the Phone Settings W hen you select the setting "on", the backlight will dim when there has been no activity on the phone for the number of seconds specified on the phone's web interface. The default setting is 20 seconds. Selecting the setting: 1. Press Settin . 2. Press 1 Preferences. 3. Press [...]

  • Page 64

    64 snom 71 0 User Manual Customizing the Phone Settings ◦ W hen you are at the top of the list, pressing on the navigation key will t ake you to the last identity . ◦ At any other position within the list, press / to scroll down/up. 3. Press to open edit mode for the marked identity . 4. Enter the necessary settings and press . NOTE: Entering t[...]

  • Page 65

    65 snom 71 0 User Manual Customizing the Phone Settings Editing an existing identity/account On the phone Depending on the phone's firmware and network restrictions, you may only be able edit the account/ number and the registrar: 1. Press Settin > 3 Identity > 3 Edit User . 2. Press to scroll down to the identity you wish to edit or pr[...]

  • Page 66

    66 snom 71 0 User Manual Customizing the Phone Settings ◦ Press to return to the previous screen. • On the web interface (the ringtones will be played by the phone): Configuration Identity (1-4) > Login. ◦ Click on "Play Ringer" to play the currently selected ringer . ◦ T o change the ringer , select a ringer from 1 to 1 0 in [...]

  • Page 67

    67 snom 71 0 User Manual Customizing the Phone Settings T ime and date settings See Time zone. T ime zone The phone receives the time and date from your NTP time server . If the time and/or date on the display are incorrect, you may need to set the correct time zone. If you have set the correct time zone and the time is still incorrect, there may b[...]

  • Page 68

    68 snom 71 0 User Manual Customizing the Phone Settings L anguage settings of phone and web interface The language used on the phone can be c hanged on the phone as well as on the web interface. The language used on the web interface can be changed on the web interface only . Phone language Setting on the phone 1. Press Settin > 1 Preferences &g[...]

  • Page 69

    69 snom 71 0 User Manual Customizing the Phone Settings 3. Click on "Apply" and "Save". 4. Press to save your selection 5. Press for two secondc to return to the idle screen. M usic on hold As of firmware version 8. 7 .3.8 firmware downloads include a music on hold (MoH) that is saved locally on the phone. The default setting [...]

  • Page 70

    70 snom 71 0 User Manual Customizing the Phone Settings S tr eaming MoH from media server If you have a music-on-hold account on a media server and want to stream the audio data to the held calls of one of the phone's identities, you have to configure the settings of the identity on the phone's web interface accordingly: 1. Open the page[...]

  • Page 71

    71 snom 71 0 User Manual Customizing the Phone Settings After timeout W hen a call st arts ringing, the phone will wait for the number of seconds specified as "call forwarding time". If the call has not been accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this funct[...]

  • Page 72

    72 snom 71 0 User Manual Customizing the Phone Settings T urning call forwarding off 1. W eb interface > Preferences > Call Forwarding. 2. Click "Off" after the forwarding event ("Always", "Busy", "T imeout"). 3. Click on "Apply" and "Save". C all completion On snom phones call compl[...]

  • Page 73

    73 snom 71 0 User Manual Customizing the Phone Settings 1. Open Advanced > Audio > Call W aiting Indication. 2. T o turn call waiting off, select "off" from the drop-down menu. Select "visual only" or "ringer" if you want waiting calls announced only by the "phone ringing" symbol or the double beep, res[...]

  • Page 74

    74 snom 71 0 User Manual Customizing the Phone Settings N umber guessing W hen you have typed the minimum number of characters you have specified for this function, the phone will look for numbers containing that string of characters in its call lists and directories and, if it finds matches, show the number(s) on the display . If the number prop[...]

  • Page 75

    75 snom 71 0 User Manual Software Update S oftwar e update M anual update 1. Open snom’ s web page at www .snom.com. 2. Click on Support > Download > Firmware. 3. Click on the phone to be updated. 4. Click on the firmware version currently running on your phone. 5. Click on the firmware version you want to update to. 6. Right-click on the[...]

  • Page 76

    76 snom 71 0 User Manual T roubleshooting T r oubleshooting R eb oot 1. Press Settin . 2. Press 5 Maintenance. 3. Press 3 Reboot. 4. W hen asked whether to "Reboot?", press . 5. W ait for the idle screen to reappear . H ar d reboot Disconnect the power , wait for a few seconds, and reconnect. W ait for the idle screen to reappear . Warnin[...]

  • Page 77

    77 snom 71 0 User Manual T roubleshooting C ont acting snom Supp ort Please visit our knowledge base and our forum first. Y ou may find the answer to your question in one of the topics there. If you haven't found an answer or a solution to your problem, please post your question or problem on the forum (http://forum.snom.com). Note: The foru[...]

  • Page 78

    78 snom 71 0 User Manual T roubleshooting System information Open the phone’ s web interface > St atus > Settings. Make sure to delete private and/or security- relevant information like the MAC address, public IP address, etc. T races snom Support may ask you to submit a SI P T race and/or a P CAP T race to help them analyze your problem. P[...]

  • Page 79

    79 Appendix 1 - Display Symbols D isplay symb ols and Icons S ymb ols found in the function key line The buttons symbolize the functions that are currently available for activation. Press the function key underneath the symbol to activate the function. Pr ogrammable function symb ols These are the symbols displayed in the function key line when the[...]

  • Page 80

    80 Appendix 1 - Display Symbols Context-sensitive symb ols These are the symbols displayed in the function key line when the phone is active, for example when a call is ringing, when you are dialing, etc. Ok Confirming a selection or an action Cancel T erminating/canceling an action and return to the previous screen abc Switching input mode to sma[...]

  • Page 81

    81 Appendix 1 - Display Symbols Xfer Call transfer +Spkr T urning on the casing speaker -Spkr T urning off the casing speaker Calls On active screen (i.e., in call etc.): Monitoring calls on other extensions (see Extension Monitoring). The button will only be displayed when there are ongoing calls. Press to show details of calls on monitored extens[...]

  • Page 82

    82 S t atus messages W henever there is a current mess age concerning the status of the phone, the function key Info will be available. Press the function key (or Settin > 6 Information > 1 Status Info) to open the "St atus info" screen. Additionally , some st atus messages will also be displayed in the st atus bar; if there is more[...]

  • Page 83

    83 Appendix 3 - W all Mounting W all Mounting Not included in the delivery are the two screws (diameter of head between 6 and 9 mm, diameter of body max. 4.5 mm) and two screw anchors/molly bolts/wall plugs appropriate for your type of wall. 1. Anchor the screws in the wall, using the measurements given in Fig. 1 and Fig. 2. 2. Unscrew the slide gu[...]

  • Page 84

    84 Appendix 4 - Programmable F unctions P r ogrammable functions Following is a brief description of the function key settings available on the "Function keys" page of the phone's web interface. Action U R L Action U R Ls are basically HTTP G ET Requests that allow the phone to interact with web server applications. They can be used [...]

  • Page 85

    85 Appendix 4 - Programmable F unctions DT M F T his funcion allows the specification of arbitrary key sequences (allowed digits: "0- 9", "*", "#", "A-D" and flash: "!") which will be sent via D TM F when this key is pressed during an active call. Extension This function key allows showing the sta[...]

  • Page 86

    86 Key Event W hen this key type is selected, a drop-down menu opens under "Number". For the available selections, see the following section "Key Events". Line Default setting for all freely programmable function keys. Incoming calls will go to the first free "line" key , and outgoing calls will use the first free li[...]

  • Page 87

    87 Speed Dial Besides using the "Speed Dial" page on the web interface to program speed dial numbers, you can also put the functionality on the freely programmable function keys with LE Ds to be able to speed dial frequently used and/or long numbers without having to enter the complete phone number . Enter one phone number with any requir[...]

  • Page 88

    88 K ey events AB S Address book search (OCS accounts) Accepted Calls (Accepted List) List of calls accepted on the phone Call Lists Call history list (missed, received, dialed calls) Change active I D List of registered S I P identities Conference Starting a conference Contacts Cont act List, where the Presence St ate of selected users can be seen[...]

  • Page 89

    89 Reboot Rebooting the phone Record The phone does not record the voice streams at all; they must be recorded on the PB X or other external device. Pressed during a call, the key informs the P B X to start and stop the recording of the audio stream on the P B X. W hile the call is being recorded, the recording symbol will either blink on the displ[...]

  • Page 90

    90 COPYRI G HT NOTICE AN D W AR RANTY DISC L A IMER I. Das Produkt enthält Software, die unter der G N U General Public License, V ersion 2, frei genutzt werden darf. This Product contains Software applicable to G N U General Public License, V ersion 2 which can be used freely . I I. Im V erhältnis zu den Lizenzgebern der Software gilt der folgen[...]

  • Page 91

    91 are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program[...]

  • Page 92

    92 If requested by you, the complete corresponding source code of the Software can be sent by snom technology A G on a st andard data storage medium against the reimbursement of the manufacturing costs of E U R 5.- per unit. The complete corresponding source code of the Software can also be downloaded from our web site http://www .snom.com/gpl_.htm[...]

  • Page 93

    Y our specialist retailer - Ihr Fac hhändler - V otre distributeur - Su distribuidor - Il tuo rivenditore: © 20 12 snom technology AG V1.00 I P Phone snom technology A G Charlottenstr . 6 8- 71 1 0 11 7 Berlin, Deutschland T el. +4 9 3 0 3 9 83 3-0 Fax +4 9 3 0 3 9 83 31 11 info@snom.com, s ales@snom.com snom technology , Inc. 18 Commerce W ay , [...]

  • Page 94

    Y our specialist retailer - Ihr Fac hhändler - V otre distributeur - Su distribuidor - Il tuo rivenditore: © 20 12 snom technology AG V1.00 I P Phone snom technology A G Charlottenstr . 6 8- 71 1 0 11 7 Berlin, Deutschland T el. +4 9 3 0 3 9 83 3-0 Fax +4 9 3 0 3 9 83 31 11 info@snom.com, s ales@snom.com snom technology , Inc. 18 Commerce W ay , [...]