Grandstream Networks HT502 manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Grandstream Networks HT502 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Grandstream Networks HT502 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Grandstream Networks HT502
- nom du fabricant et année de fabrication Grandstream Networks HT502
- instructions d'utilisation, de réglage et d’entretien de l'équipement Grandstream Networks HT502
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Grandstream Networks HT502 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Grandstream Networks HT502 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Grandstream Networks en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Grandstream Networks HT502, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Grandstream Networks HT502, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Grandstream Networks HT502. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HT502 User Manual www.grandstream.com Firmware Version 1.0.4.2 support@gran dstream.com Grandstream Networks, Inc. HT502 Dual FXS Port Analog Telephone Adaptor[...]

  • Page 2

    Grandstream Networks, Inc. HT-502 User Manual Page 2 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E OF C ONTENTS HT502 User Manual WELCOME........................................................................................................................ ............................ 4 S AFETY C OMPLIANCES ........................[...]

  • Page 3

    Grandstream Networks, Inc. HT-502 User Manual Page 3 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E OF F IGURES HT502 U SER M ANUAL F IGURE 1: C ONNECTING THE HT502 ......................................................................................................................... ...... 5 F IGURE 2: HT502 C ONNECTION D IAGRAM .[...]

  • Page 4

    Grandstream Networks, Inc. HT-502 User Manual Page 4 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 W ELCOME Thank you for purchasing Grand stream’s HT502, the affordable, feature rich Analog Tel ephone Adaptor. Grandstream Han dyTone502 is a new addition to the pop ular HandyTon e ATA product family. It features the rich audio quality, a [...]

  • Page 5

    Grandstream Networks, Inc. HT-502 User Manual Page 5 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 C ONNECT YOUR HT502 Equipment Packaging The HT502 ATA package contains: • One HT502 Main Case • One Universal Power Adaptor • One Ethernet Cable • One HT502 Vertical Stand Connecting the HT502 The HT502 is desi gned for easy co nfigura[...]

  • Page 6

    Grandstream Networks, Inc. HT-502 User Manual Page 6 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E 1: D EFINITIONS OF THE HT502 C ONNECTORS Power Cable Power adapter connection WAN Port (RJ-45) Connect to the internal LAN network or router. LAN Port (RJ-45) Connect the LAN port with an Ethernet cabl e to your PC. RESET Factory Reset[...]

  • Page 7

    Grandstream Networks, Inc. HT-502 User Manual Page 7 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 P RODUCT O VERVIEW The HT502 is a full feature voice and fax-over IP device t hat offers a high-level of integration i ncluding dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gate way, market-l[...]

  • Page 8

    Grandstream Networks, Inc. HT-502 User Manual Page 8 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 DTMF Method Flexible DTMF transmission method, user i n terface of In-audio, RFC2833, and/or SIP Info IP Signaling SIP (RFC 3261) Provisioning TFTP , H TTP, HT TPS Control TLS/SIPS , SIP over TCP/TLS Device Manageme nt Web interface or via sec[...]

  • Page 9

    Grandstream Networks, Inc. HT-502 User Manual Page 9 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 B ASIC O PERATIONS Understanding HT502 Voice Prompt HT502 has a built-in voic e prompt menu for simpl e device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “ *** ” to use the IV[...]

  • Page 10

    Grandstream Networks, Inc. HT-502 User Manual Page 10 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 99 “RESET” Press “ 9 ” to reboot the device Enter MAC address to restor e factory default setting (See Restore Factor y Default Setting section) “Invalid Entry” Automatically return s to main menu “Device not registered” This [...]

  • Page 11

    Grandstream Networks, Inc. HT-502 User Manual Page 11 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Using Star Code 1. Pick up the analog phone then dial “ *47 ” 2. Enter the target IP address. Note: NO dial tone will be played betwee n step 1 an d 2. Destination ports can be specifie d using “ * ” (encoding for “:”) followed by[...]

  • Page 12

    Grandstream Networks, Inc. HT-502 User Manual Page 12 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Note: continuous bu sy tone does not indicate the transfer ha s been successful, nor does i t indicate the transfer has failed. It often means there was a failure to receive second NOTIFY – check firmware for most recent release. Attended T[...]

  • Page 13

    Grandstream Networks, Inc. HT-502 User Manual Page 13 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 C ALL F EATURES The HT502 supports all the tradition al and advanced telephony feature s. T ABL E 6: HT502 C ALL F E ATURES Key Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *0271 11 (PCMA), *02723 (G723), *02729 (G729), *02726[...]

  • Page 14

    Grandstream Networks, Inc. HT-502 User Manual Page 14 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 C ONFIGURATI ON G UIDE Configuring the HT502 th rough Voice Prompts DHCP M ODE Select voice menu option 01 to enable HT502 to use DHCP. STATIC IP M ODE Select voice menu option 01 to enable HT5 02 to use STATIC IP mode, then use option 02, 03[...]

  • Page 15

    Grandstream Networks, Inc. HT-502 User Manual Page 15 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Configuring the HT502 Via Web Browser HT502 has an embedd ed Web serv er that will respond to HTTP GET/POST reque sts. It also has embedded HTML pages that allow users to co nfigure the HT502 throu gh a web browser such as Microsoft’s IE , [...]

  • Page 16

    Grandstream Networks, Inc. HT-502 User Manual Page 16 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 NOTE: If you can not log into the configuration page by using the default password, please check with the VoIP service provider. It is most likely the VoIP serv ice provid er has provisioned the device a nd configured for you therefore the pa[...]

  • Page 17

    Grandstream Networks, Inc. HT-502 User Manual Page 17 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E 7: B ASIC S ETTI NGS End User Pass word Password to access the Web Configuration Menu. T his field is case sens itive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web p[...]

  • Page 18

    Grandstream Networks, Inc. HT-502 User Manual Page 18 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 NAT TCP Timeout NAT TCP idle timeout in seco nds. Connection will be closed after prec onfigured, timeout if not refreshed. Range: 0 - 3600 NAT UDP Timeout NAT TCP idle timeout in seconds. Conn ection will be closed after prec onfigured, time[...]

  • Page 19

    Grandstream Networks, Inc. HT-502 User Manual Page 19 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. F IGURE 3: U PLINK /D OWNLINK B ANDWIDTH L IMIT ATION In addition to the Basic Settings configuratio n page, end users also have a[...]

  • Page 20

    Grandstream Networks, Inc. HT-502 User Manual Page 20 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Port Status Displays relevant information regardin g the each FXS port. Port Hook Re gistration DND Forward Bus y Forward Delayed Forward FXS1 On Hook Registered Yes 613 FXS2 On Hook Registered No 614 • Both FXS port1 and FXS port2 are regi[...]

  • Page 21

    Grandstream Networks, Inc. HT-502 User Manual Page 21 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 V ia TFTP Serve r This is the IP address of the c onfigured TFTP server. If selected and it is non-zero or not blank, the HT502 retrieves the ne w configuration file or new code image from the specified TFTP server at boot time. After 5 a tte[...]

  • Page 22

    Grandstream Networks, Inc. HT-502 User Manual Page 22 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Firmware Key Used for firmware encryption. Should b e 32 digit in hexade cimal repr esentation. End user should keep it blank. SSL Certificate The user specify SSL certificate us ed for SIP over T LS in X.509 format. SSL Private Key The user [...]

  • Page 23

    Grandstream Networks, Inc. HT-502 User Manual Page 23 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Syslog Lev el Select the HT502 to report the log level. De fault is NONE . The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on bo o t up (INFO level) 2. NAT re[...]

  • Page 24

    Grandstream Networks, Inc. HT-502 User Manual Page 24 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 DNS Mode One from the 3 modes are availabl e for “DNS Mode” config uratio n: -A Record (for resolving IP Address of target according to domain name) -SRV (DNS SRV resource records indicates ho w to find services for various protocols) -NA[...]

  • Page 25

    Grandstream Networks, Inc. HT-502 User Manual Page 25 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 SIP T1 Timeout T1 is an estimate of the round-trip tim e between the client and server transactions. If the network latency is high, select larger value for more re liable usage. SIP T2 Interval Maximum retransmission interval for non-INVITE [...]

  • Page 26

    Grandstream Networks, Inc. HT-502 User Manual Page 26 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 seconds have elapsed if the user forget s to press the “Re-Di al” button. The “Yes” option should be used ONLY if t here is a SIP proxy co nfigured and the proxy server supports 484 Incomplete Address response. Otherwise, the call wil[...]

  • Page 27

    Grandstream Networks, Inc. HT-502 User Manual Page 27 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Anonymous Call Rejection Default is No . If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Busy message. Special Feature Default is Standard . Choose the selection to meet some speci al requirements from Softswi[...]

  • Page 28

    Grandstream Networks, Inc. HT-502 User Manual Page 28 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 V AD Default is No . VAD allows detecting the abs ence of audio and c onserve band width by preventing the transmission of "silent packets " over the network. Symmetric RTP Default is No . When set to Yes the device will change t he[...]

  • Page 29

    Grandstream Networks, Inc. HT-502 User Manual Page 29 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Saving the Configuration Changes Click the “Update” button in the C onfigu ration page to save the chang es to the HT502 configuratio n. The following screen confirm s that the changes are saved. Reboot or power cycle the HT502 to make th[...]

  • Page 30

    Grandstream Networks, Inc. HT-502 User Manual Page 30 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 S OFTWARE U PGRADE Software upgrade can be done via either TFTP or HTTP. The correspondin g configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, th[...]

  • Page 31

    Grandstream Networks, Inc. HT-502 User Manual Page 31 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "T ransmit Only" for the firmware upgrade. 4. Start the TFTP server, in t he phone’s web configu[...]

  • Page 32

    Grandstream Networks, Inc. HT-502 User Manual Page 32 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before y ou approach to fo llowing steps. Grandstream will [...]