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EMC OL-8950-01 manuel d'utilisation

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  • Page 1

    Applica tion C onnectivity Moni tor 2.0 CONFIGURATION GUIDE P/N 300-002-868 REV A01 EMC Corporation Corpor ate Head quarte rs: Hopkinton, MA 01748-9103 1-508-435-1000 www .EMC.c om OL-8950-01[...]

  • Page 2

    Last Update: 7/ 29/05 Copyright 1996-2005 by EMC Corporation (“EMC”). All rights reserved. EMC be lieves the infor mation in th is public ation is accura te as of its pub lication date . The informatio n is subjec t to change without notice. The Software and all intel lectual property rights relate d thereto constitute trade secrets an d propri[...]

  • Page 3

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de iii Contents Preface vii Purpose vii Intended Audience vii Prere quisite s vii Document Organization viii Documentation Convent ions viii Application Connect ivity Monit o r Installation Directory ix Application Connect ivity Monito r Products x Additional Reso urces x Command[...]

  • Page 4

    Contents iv EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Firewall Depl oyment Considerations 6 Installing t he Softwa re 6 License Reminder 7 Integrating Applica tion Con nectivity Moni tor 7 Availability Ma nager 8 Adapte r Plat form 8 ACM Domain Mana ger 10 Global Manager 11 Starting and S topping the Compo nents Man[...]

  • Page 5

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de v Working With Groups and Settings 35 Opening the Polling and Threshol ds Console 35 Layout of the Pollin g and Threshol ds Console 36 Polling and Thresholds C onsole Toolb ar Buttons 37 How Managed E lement s Are Assigned to Groups 38 Modifying the Properties of a Group 38 Me[...]

  • Page 6

    Contents vi EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide[...]

  • Page 7

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de vii Preface Purpose This document provides an overview of impor tant features in EMC Smarts Application Connectivi ty Monitor, and i nstructions for configuring Application Connectivi ty Monitor . Intended Audience This guide is intended for administrators and integrators who [...]

  • Page 8

    Preface viii EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Document Organizat ion This guide consists of the following chapters. Documentation Convent ions Several conventions may be u sed in this document as shown in T able 2. Ta b l e 1 : Document O rganization C HAPTE R /A PPEN DIX D ESCRIPTION 1. I NTRODUCTION Provi[...]

  • Page 9

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de ix Applicati on Connectivi ty Monito r Installa tion Dir ectory Director y path names are shown with forw ard slashes (/). Users of the Windows operating systems should substitute back slashes () for for ward slashes. Als o, i f t he re ar e f igu re s il lus tra ti ng c o ns[...]

  • Page 10

    Preface x EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Optionally , you can specify the root of BASE DIR to be something other than /opt/InChar ge6 (on UNIX) or C:InCharge6 (on Windows), but you cannot chang e th e <product> location under the root directo r y . For more i nformation about the software director [...]

  • Page 11

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de xi T echnical S upport • EMC Smarts Application Connectivity Monitor Installation Guide • EMC Smarts Application Connectivity Monitor Configuration Gui de • EMC Smarts Application Connectivity Monitor User’ s Guide Technical Support For questions about techni cal suppo[...]

  • Page 12

    Preface xii EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide[...]

  • Page 13

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 1 1 Introduction This chapter provides a brief over view of impor tant features in E MC Smarts Application Connectivi ty Monitor. It includes the following sectio ns: • About Application Connect ivity Monitor • Managing Applications with Application Connectivity Monitor ?[...]

  • Page 14

    Intro duct ion 2 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Application Connectivi ty Monitor operates in c onjunction with A vailability Manager and Ser vice Assurance Manager . A vailability Manager provides the network topology for Applicat ion Connectiv ity Monito r. Ser vice Assurance Manag er collects the res u[...]

  • Page 15

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 3 Applicatio n Signature Conf iguration Inte rface Discover th e Soft ware Infra structure Perform an initial discover y of network topology with A vailability Manager and import the topology and connectivity analysis into Application Connectivi ty Monitor. Then, use Applicati[...]

  • Page 16

    Intro duct ion 4 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Application Signatures Conceptually , applications have characte ristic s or attributes that uniquely differentiate one applicatio n from another; together , these characteristics constitute a signature for a given application. Using the mechanism of Applica[...]

  • Page 17

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 5 2 Deploying Application Connectivity Monitor This chapter describes how to deploy Application Connectivity Monitor, and includes the following sections: • Planning the Deployment • License Reminder • Integrating Application Connectivity Monitor Planning the Deployment [...]

  • Page 18

    Deploy ing Appl ication Co nnecti vity Moni tor 6 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Privileges Require ment If you are i ntegrating Application Connectivity Monitor, y ou must either: • Be a superuser (User ID 0) on UNIX platforms. • Have administrative privileges on W indows platforms. Supported P roduc[...]

  • Page 19

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 7 License Re minder • EMC Smarts S er vice Assurance Management Suite Installation Guide • EMC Smarts IP Manage ment Suite Installation Gui de If Serv ice Assurance Management Suite 6.2 is i nstalled, you will need to install SmartPack 2. Apply SmartPac k 2 to Ser vice Ass[...]

  • Page 20

    Deploy ing Appl ication Co nnecti vity Moni tor 8 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Whenever you modify a configuration f ile, you must stop and restart the component for the changes to take effect. For a Global Manager, you can reload the conf iguration file while it is still running. Fo r information about[...]

  • Page 21

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 9 Integrat ing Applicatio n Connectivit y Monitor • Adapter Platform to the ACM Domain Manager, no changes are necessar y in the Adapter Platform’ s configuratio n file. T o receive events and topolo gy from an underlying source, you need to uncomment DomainT ype entries i[...]

  • Page 22

    Deploy ing Appl ication Co nnecti vity Moni tor 10 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide For more information about the Adapter Platform, see the EMC Smar ts Ser vice Assurance Manager Adapter Platform User’ s Guide . For more information about DomainT ype entries and configuring settings for system defaults, [...]

  • Page 23

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 11 Integrat ing Applicatio n Connectivit y Monitor 5 In the Add Source dialog, select "Adapter Platform" and enter the name of the Adapter Platform se r ver that is being used (for example, IC-OI) in the element name field. Click OK . Global Manage r T o receive even[...]

  • Page 24

    Deploy ing Appl ication Co nnecti vity Moni tor 12 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide DomainType { ConfFile = "dxa-perf.conf"; MinimumCertainty = 0.24; SmoothingInterval = 65; ## HookScript = "ics/dxa-sample-hook.asl"; Name = "INCHARGE-PM"; } # DomainType definition for INCHARGE [...]

  • Page 25

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 13 Integrat ing Applicatio n Connectivit y Monitor Starting and S topping the Component s Manually Note: T o use the sm_ser vice utility to start a ser vice or install a ser vice, you must have root or administrativ e privileges on the local host. Ser vices for Application Con[...]

  • Page 26

    Deploy ing Appl ication Co nnecti vity Moni tor 14 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide ▼▲ Indicates the command must be typed as one line. Validating Your Integration T o verify the integration of your ACM Domain Manager, perform these tasks: • Use a text editor to review the ACM Domain Manager’ s log [...]

  • Page 27

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 15 Integrat ing Applicatio n Connectivit y Monitor Orig ina l ve rsi ons of fil es shou ld no t be altered. If a file requires modification, it must be stored as a local copy of the file in BASEDIR /smarts/loca l or one of its subdirectories. For example, a modified ics. conf [...]

  • Page 28

    Deploy ing Appl ication Co nnecti vity Moni tor 16 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide[...]

  • Page 29

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 17 3 Creating and Configuring Application Signatures The Application Signature Con figuration Interface that is included with Application Connectivit y Monitor enables administrators and i ntegrators to create and configure applicati on signatures. Application Connectiv ity Mo[...]

  • Page 30

    Creating and Configuring Applic ation Signatur es 18 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide The tab enables administrators and integrators to access the Applicatio n Signature Configuration Interface through which they can enable and configure application signatures. Signatures can also be deleted, when necessar [...]

  • Page 31

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 19 Using th e Applicati on S ignat ure Conf igurat ion Inte rfac e The table at the top of the tab (see Figure 2) shows the list of application signatures that are available in the ACM Domain Manager . Each row in the table corresponds to an application signature and each colu[...]

  • Page 32

    Creating and Configuring Applic ation Signatur es 20 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide The application signature is created in the ACM D omain Manager and is enabled. It is then used to discov er the application: • When discover y is manually invoked with Discover All • When the next discovery cycle is i[...]

  • Page 33

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 21 Using th e Applicati on S ignat ure Conf igurat ion Inte rfac e Port N umber The por t number on whi ch the application shou ld be actively listenin g. The same port number can be used for multiple signatures. However , when the same port is used for multiple signatures, th[...]

  • Page 34

    Creating and Configuring Applic ation Signatur es 22 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Specify ing Port Numbe r, Requ est, an d Respo nse Parame ters The Port Number , Request, and Response parameters can provide various types of information depending upon th e entered values. If, for example, you only need [...]

  • Page 35

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 23 Using th e Applicati on S ignat ure Conf igurat ion Inte rfac e Modifying Application Signatures The Application Signature tab is also used for modifying an existing application signature. The table at the top of the Application Signature tab will show a list of application[...]

  • Page 36

    Creating and Configuring Applic ation Signatur es 24 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide 4 The Application Signature Configuration Interface displays a warning message to make sure that you want to delete the selected application signa tur e. Cli ck Ye s to delete the si gnature. Specifying Monitorin g Action [...]

  • Page 37

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 25 Specif ying Sy stem Na me Patter ns T o specify the parameters for a Mo nitoring Action, perform the following steps. 1 Access the App lication Signature tab. 2 Enter a new application signature or select an existing signature from the list at the top of the tab. 3 At the M[...]

  • Page 38

    Creating and Configuring Applic ation Signatur es 26 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Figure 4: Customiz e Sy stem Match Patterns Note: If you do not specify patterns, the defa ult for System Name Pattern is “*”. This means that the sy stem will apply th e application signature on all systems added to t[...]

  • Page 39

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 27 The Stan dard Di scovery Pr obe Use Only Selected Syste ms T o use this option: 1 Specify the System names patter n(s) and click the App ly button. (The example in the figur e shows the System names pattern default “*”.) For additional information about matching pattern[...]

  • Page 40

    Creating and Configuring Applic ation Signatur es 28 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide The Standard Probe creates basic topology for : • The Software Ser vice object (represents the discovered application). • The TCP endpoint through which the Software Ser vice can be acc essed. • A Software Element Ch[...]

  • Page 41

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 29 Remov ing T o pology Eleme nts • por t: the port number of the ser ver . For autodetect signatures, this can be left blank. The information is taken from the detection information. If you explicitly provide this parameter in the di alog, the entered value overrides the de[...]

  • Page 42

    Creating and Configuring Applic ation Signatur es 30 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Scenarios for Removing Element s The following provide some scenarios fo r the removal of topology elements. • A software ser vice that was previously discovered is no longer of concern or interest. • Change the applic[...]

  • Page 43

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 31 4 Groups and Settings A setting is a collection of parameters common to a particular type of analysis (for example, O racle Database). A component called a gr oup contains zero or more settings and is related to managed elements in your network based on matching criteria. E[...]

  • Page 44

    Groups and Settings 32 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Threshold Groups Application Connectivit y Monitor provides the following threshold groups: • Software Ser vice Groups Softwa re Service Grou ps The Software Ser vice Groups applies settings to all elements of the SoftwareSer vic e class except eleme[...]

  • Page 45

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 33 Defaul t Threshol d Groups a nd Setting s Note: The StatisticsWindow is fi xed and ca nnot be c hanged through the console. Interaction of Sensitivity , StatisticsWindow, and Thre shold Parameters Resource-based settings use two parameters, Sensitivity and StatisticsW indow[...]

  • Page 46

    Groups and Settings 34 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Default Polling Groups and Settings This section describes the default polli ng groups included with Application Connectivity Monitor and the settings that can be applied to each polli ng group. Polling Group s Application Connectivi ty Monitor provide[...]

  • Page 47

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 35 W orking W ith Groups and Settings Working With Gr oups and Settings The configuration of a Do main Manager applies parameters to defined sets of managed elements. • A group is composed of settings and members. • A setting is composed of one or more related parameters. [...]

  • Page 48

    Groups and Settings 36 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide T o open the Polling and Thresholds Console, follow these steps: 1 Attach to the D omain Manager with the Global Console. The T opology Br owse r Con sole ope ns. 2 In the T opology Browser Console, select Configure > Domain Manager Ad min ist rat i[...]

  • Page 49

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 37 W orking W ith Groups and Settings Figure 5: Polling and Thre sholds Con sole—Examp le Polling and Thresh olds Console Toolbar B uttons The toolbar of the Polli ng and Threshol ds Console provides qui ck access to the commands described in T able 9. Ta b l e 9 : Poll ing [...]

  • Page 50

    Groups and Settings 38 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide How Mana ged Elemen ts Are Assigned to Groups When a Domain Manager perfor ms discover y , it automatically assigns each managed element to a group based on: • Matching criteria defi ned for the group • Priority of the group, which determines membe[...]

  • Page 51

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 39 W orking W ith Groups and Settings Met hod f or Ad din g or Remo ving Sett ing s A group’ s settings deter mine what parameters are applied to the managed elements that are members of the group. The Settings tab is divided into two sections: Current Settings and A vailabl[...]

  • Page 52

    Groups and Settings 40 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide • V alue is any combination of text, integers, and wildcar ds that is matched against the value of the attribute in the managed element. The V alue field for a matc hing criterion is not case-sensitive. If the value of a managed element’ s a ttribu[...]

  • Page 53

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 41 W orking W ith Groups and Settings Changing the Pa rameters of a Settin g 1 Select the setting in the left panel of the Polling and Thresho lds Console. The parameters of a setting are listed in the right panel of the console. 2 Change the value of a parameter using one of [...]

  • Page 54

    Groups and Settings 42 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Copying an Existi ng Group 1 Right-click the Polling or Threshold group that you want to copy . 2 Select Copy fr om the pop-up menu to display the Copy Group dialog. 3 In the dialog, type a name and an optional descripti on for the new group and click [...]

  • Page 55

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 43 A W ildcards Used By EMC Smarts Software This appendix describes the wildcards used by EMC Smarts software. The wildcards can be used for pattern matching i n noted instances. A wildcard pattern is a series of characters that are matched against incoming character strings. [...]

  • Page 56

    W ildcards Used By EMC Smarts Software 44 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Note: Spaces are interpreted as characters and are subject to matching even if they are adjacent to operators l ike "&". Ta b l e 1 0 : Basic W ildcard Patterns C HARA CTER D ESCRIPTION Note: Spaces specif ied before or[...]

  • Page 57

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 45 Special characters for compound wildcard patterns are summarized below . Ta b l e 1 1 : Comp ound W ildcard Pat terns C HARA CTER D ESCRIPTION & “And Also” for a compound wildcard patter n. If a component basi c wildcard pattern is preceded by & (or is the first[...]

  • Page 58

    W ildcards Used By EMC Smarts Software 46 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide[...]

  • Page 59

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 47 Index A Ad apte r P lat fo rm Add to topology 10 DomainT y pe En tries 9 Addi ng or removi ng a se tting 39 Addi ng or removi ng mat ching cr iter ia 40 Application Connectivity Moni tor About 1 Integrating 7 Managing Ap plications wi th 2 Applicati on Signature Confi gurat[...]

  • Page 60

    Index 48 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide Global Man ager 11 V alidating Y our Integration 14 IP Manag emen t Suit e 6 J Java Ru ntime Env ironment 6 L Licens e Reminder 7 M Managing Applicati ons Automated Root- Cause and Impact Anal ysis 3 Define the Appli cation 2 Discover the Software Infrastructure 3 M[...]

  • Page 61

    EMC Sm arts Ap plicat ion Co nnectivi ty Moni tor Con figurat ion Gui de 49 W Wi ld ca r d 43 Chart of operators 44 Wi nd ow Interaction with Sensi tivity and Thresholds 33[...]

  • Page 62

    Index 50 EMC Sm arts Ap plic ati on Conne ctivi ty Mo nit or Conf igur atio n Guide[...]