Dell 3100cn manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dell 3100cn. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dell 3100cn ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell 3100cn décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dell 3100cn devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dell 3100cn
- nom du fabricant et année de fabrication Dell 3100cn
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dell 3100cn
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell 3100cn ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell 3100cn et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell 3100cn, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell 3100cn, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dell 3100cn. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www .dell.com/supplies | support.dell.com Dell™ Laser Printer 3100cn Owner’ s Manual Look Inside For: • Loading Paper • Setting Up for Local and Network Printing • Using Y our Printer • Maintenance • Contacting Dell[...]

  • Page 2

    Order T oner Cartridges Dell™ toner cartridges are available only through Dell. Y ou can order toner cartridges online at www . dell.com/supplies or by phone. US 877-INK -2- Y OU Malay sia 1800 88 0301 Algeria Contact your distributor . Mexico 866-851-1754 Argentina Contact your distribu tor . Netherlands 020-674-4881 Australia 1300 030 290 Norwa[...]

  • Page 3

    3 Dell™ Laser Printer 3100cn F or details on the optional dupl ex module, 250-sheet tray modu le, 500-sheet tray module, and other additional options, see the User's Guide . 1 Center output tray 6 P ower ca ble connector 2 Operat or p anel 7 Ethern et port 3 Multipurp ose feede r 8 USB port 4 Standard 250-sheet tray module (A4/Letter c asset[...]

  • Page 4

    4 www .dell.com/supplies | su pport.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that he lps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardw are or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for pro perty dama [...]

  • Page 5

    5 Contents Dell™ Laser Printer 3100cn ............ .................... ................ ................... .................... ........ 3 1 Loading Paper .............. .................................. .............. ................. 11 Loading the Standard T ray .................. .................... ................... ................ .[...]

  • Page 6

    6 www .dell.com/supplies | su pport.dell.com 5 Using Y our Printer ........ .................................................. ............. 33 Changing Printer Settings . ............... .................... .................... ................... ................ .....34 Initializing NVRAM ............. ................... ................ .....[...]

  • Page 7

    7 U.S. T erms and Conditions of Sale ................................ ................... .................... .......... 69 Limited Warranties and Return Polic y ............. ................... .................... .................... ..71 Limited W arranty for Dell-Branded Hardwa re Products (U.S. Only) ............... 71 T otal Satisfaction R[...]

  • Page 8

    8 www .dell.com/supplies | su pport.dell.com[...]

  • Page 9

    9 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help prot ect your system and working environment from potential damage. • Y our product uses a laser . CAUTION: Use of controls or adjustments or perfor mance of procedures other than those specified herein may result in hazardous ra[...]

  • Page 10

    10 www .dell.com/supplies | su pport.dell.com[...]

  • Page 11

    Loading Paper 1 Section 1 Loading Paper Loading the Standard T ray Loading the Multipurpose F eeder Loading Envelopes[...]

  • Page 12

    12 Loading Paper www .dell.com/supplies | su pport.dell.com Loading the Standard T ray Load the print media used for the majority of yo ur print jobs in the st andard 250-sheet tray module. 1. Remove the tray . 2. Slide the width guides to the edge of the tray . The width guides should be fully extended.[...]

  • Page 13

    Loading Paper 13 3. Squeeze the length guide and slid e it to the edge of the tray . 4. Before loading the print media, fle x the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface . 5. Place the print media into the tray with the r ecommended print side face up. NOTE: Do not exceed the maximum fill line [...]

  • Page 14

    14 Loading Paper www .dell.com/supplies | su pport.dell.com 6. Slide the width guides and length guide until th ey rest lightly against the edge of the print media stac k. 7. Insert the tray . 8. If you load any print media into the tray , configur e the Paper Type and Paper Size settings for that tray .[...]

  • Page 15

    Loading Paper 15 Loading the Multipurpose Feeder In addition to plain paper , the multipurpose feed er can use various other sizes and types of print media such as envelopes and transparencies. 1. Gently pull open the multipurpose feeder cover . 2. Slide the width guides to the edge of the tray . The width guides should be fully extended.[...]

  • Page 16

    16 Loading Paper www .dell.com/supplies | su pport.dell.com 3. Insert the print media into the feeder with the recommended print side face up. NOTE: Do not force the print media. 4. Slide the width guides until they rest lightl y against the edge of the print media stack. NOTE: Be careful not to bend the print media. 5. Make sur e the size and type[...]

  • Page 17

    Loading Paper 17 Loading Envelopes T o load envelopes that ar e under 7.87 inches (220 mm) in width in the mult ipurpose feeder , insert the envelopes with the flaps open and towar d the fr ont of the printer . T o load envelopes that are over 7.87 inches (220 mm) in width in the multipur pose feeder , insert the envelopes with the flaps closed and[...]

  • Page 18

    18 Loading Paper www .dell.com/supplies | su pport.dell.com[...]

  • Page 19

    Setting Up for Local Printing 2 Section 2 Setting Up for Local Printing Installing Printer Drivers[...]

  • Page 20

    20 Setting Up for Local Printing www .dell.com/supplies | su pport.dell.com A local printer is a printer attached to your comput er or a print server using a USB or parallel cable. If your printer is attached to a network and not your comp uter , see "Setting Up for Network P rinting" on page 23. Installing Printer Drivers Connecting the [...]

  • Page 21

    Setting Up for Local Printing 21 5. Select either the T ypical Installation or Custom Inst allation checkbox, and then click Next . If you select Custom Installation , you can select the specific software you want to install. 6. The Adobe License Agreement appears, click to accept the agreement and then click Install . 7. When the Congratulations! [...]

  • Page 22

    22 Setting Up for Local Printing www .dell.com/supplies | su pport.dell.com[...]

  • Page 23

    Setting Up for Network Printing 3 Section 3 Setting Up for Network Printing Network Set-Up[...]

  • Page 24

    24 Setting Up for Network Prin ting www .dell.com/supplies | su pport.dell.com Network Set-Up NOTE: T o use this printer in a UNIX or Linux environment , you need to install a UX Filter or Linux Driver . For more information on how to install and use these, refer to your User’ s Guide . NOTE: When using a CD drive in a Linux environment, you need[...]

  • Page 25

    Setting Up for Network Printing 25 5. Select the network printer you woul d like to install. If you do not see your printer listed, click Update to refr esh the list or click Add P rinter to add a printer to the network. Y ou may update the IP address and port name at this point. Click Next . 6. Select your printer from the list. If you would like [...]

  • Page 26

    26 Setting Up for Network Prin ting www .dell.com/supplies | su pport.dell.com T o set up email alerts: 1. Launch the Dell P rinter Configuration W eb T ool . 2. Click E-Mail Alert link. 3. Under Setup E-Mail Lists and Alerts , enter the Pr i m a ry SM T P G at ew a y , the Reply Address , and enter your email address or the key operator ’s ema i[...]

  • Page 27

    Installing the Printer Driver or PPD File on Macintosh Computers 4 Section 4 Installing the Printer Driver or PPD File on Macintosh Computers Installing the AdobePS Prin ter Driver (Mac OS 9.x) Installing the PPD Fi le (Mac OS X)[...]

  • Page 28

    28 Installing the Printer Driver or PPD File on Macintosh Computers www .dell.com/supplies | su pport.dell.com Installing the AdobePS Printer Driver (Mac OS 9.x) There ar e two steps to install the printer driver . F i rst, you must use the installer included in the Drivers and Utilities CD to install the printer driver to Macintosh. Then configure[...]

  • Page 29

    Installing the Printer Driver or PPD File on Macintosh Computers 29 5. Close the Chooser . Setting the Printer Driv er (for USB Connection) If the printer is connected to your computer via a USB port, you will h ave to launch the Desktop P rinter Utility and register the printer as a Desktop P rinter . 1. T urn on the printer . 2. Start the Desktop[...]

  • Page 30

    30 Installing the Printer Driver or PPD File on Macintosh Computers www .dell.com/supplies | su pport.dell.com Setting the Printer Driv er (for LPR Connection) F or the LPR connection, you will have to launch the Desktop P rinter Utility and r egister the printer as a Desktop P rinter . 1. T urn on the printer . 2. Start your Macintosh computer and[...]

  • Page 31

    Installing the Printer Driver or PPD File on Macintosh Computers 31 Installing the PPD File (Mac OS X) NOTE: The printer driver does not need to be installed on a Mac OS X. It uses a generic PostScript driver that is provided with the OS. 1. Insert the Drivers and Utilities CD into your computer . 2. Launch the Drivers and Utilities CD. 3. Double-c[...]

  • Page 32

    32 Installing the Printer Driver or PPD File on Macintosh Computers www .dell.com/supplies | su pport.dell.com When Using AppleT alk 1. Select AppleT alk from the menu, and specify the zone for the printer being used. 2. Select your printer from the list. 3. Select Aut o S el ec t from Pr i n t er Mo d e l . 4. Click Add . When Using IP Printing 1.[...]

  • Page 33

    Using Y our Printer 5 Section 5 Using Y our Printer Changing Printer Settings Adjusting the Language Printing a Jo b Canceling a Job F rom the P rinter Operator Panel Soft ware Over vie w[...]

  • Page 34

    34 Using Y our Printer www .dell.com/supplies | su pport.dell.com Changing Printer Settings NOTE: For detailed explanations of the menus, see the User’ s Guide . Y ou can select menu items and corresponding values from the operator panel. When you first enter the printer menus from the operator panel, you see a n asterisk (*) next to a value in t[...]

  • Page 35

    Using Y our Printer 35 Initializing NVRAM Y ou can restore the original factory default menu settings by initializing NVR AM. 1. Pre s s Menu . 2. Pre s s u n t i l Configure appears, and then press or . 3. Pre s s u n t i l Maintenance appears, and then press or . 4. Pre s s u n t i l Init NVRAM appears, and then press or . 5. The Init NVRAM Are y[...]

  • Page 36

    36 Using Y our Printer www .dell.com/supplies | su pport.dell.com Adjusting the Language T o display a different language on the operator pan el: 1. Pre s s Menu . 2. Pre s s u n t i l Configure appears, and then press or . 3. Basic Settings is displayed. Pr ess or . 4. Pre s s u n t i l Panel Language appears, and then press or . P ress until the [...]

  • Page 37

    Using Y our Printer 37 Canceling a Job From the Desktop 1. Minimize all programs to r eveal the desktop. 2. Click Start → Pr i n t er s a n d Fa x e s . A list of available pr inters appears. 3. Double-click the printer you s elected. A list of print jobs appears in the printer w indow . 4. Select the job you want to cancel. 5. Pre s s <Delete[...]

  • Page 38

    38 Using Y our Printer www .dell.com/supplies | su pport.dell.com Dell Supplies Management Sy stem Y ou can launch the Dell Supplies Management System dialog box from the Pr i n t in g S t at us window , th e All P rograms menu, or the desk top icon. Y ou can also launch it fr om the Status Win d o w when a toner error occurs. Y ou can order consum[...]

  • Page 39

    Maintenance 6 Section 6 Maintenance Replacing the Drum Cartridge Replacing the T o ner Cartridge[...]

  • Page 40

    40 Maintenance www .dell.com/supplies | su pport.dell.com Replacing the Drum Cartridge CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell cartridges are available only through De ll. Y ou can order mor e online a t http://www .dell.com/supplies or by phone. T o or[...]

  • Page 41

    Maintenance 41 2. T o remove the used drum cartridge, push up the lever on the right side of the printer . 3. Grab the drum cartridge by the handle, and pull it up and out. CAUTION: Do not touch inside the printer with your hand s. Some parts may be hot. Allow time fo r the printer to cool before attempting to remove parts in this area.[...]

  • Page 42

    42 Maintenance www .dell.com/supplies | su pport.dell.com Installing the New Drum Cartr idge 1. Remove the protective sheet from the drum cartridge. CAUTION: Do not touch the drum at the bottom of the drum cartridge. 2. Holding the drum cartridge by the handle, alig n the arrows on the drum cartridge with the corresponding arrows on the printer . G[...]

  • Page 43

    Maintenance 43 3. P ull down the lever on the right to lock the drum cartridge in place . 4. Close the top cover .[...]

  • Page 44

    44 Maintenance www .dell.com/supplies | su pport.dell.com Replacing the Cleaning Pad 1. Pu ll out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open. 2. Pu ll the cleaning rod until the cleaning pad comes out of the pr inter .[...]

  • Page 45

    Maintenance 45 3. P ush the two tabs on the cleaning pad inwar d to remove the pad. 4. Hold the new cleanin g pad under the cleaning rod and pu sh it in until it clicks . 5. P ush the cl eaning rod back to its origin al position until it stops.[...]

  • Page 46

    46 Maintenance www .dell.com/supplies | su pport.dell.com 6. Push the slide bar back to its original position. 7. Close the front door . NOTE: When the optional duplex module has been opened, close it. Gently pull open the multipurpose feeder cover if necessary . Replacing the T oner Cartridge CAUTION: Before performing any of the following procedu[...]

  • Page 47

    Maintenance 47 Removing the Used T o ner Cartridge NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door . 1. Grab the notch in the fron t door and pull forward. The toner cartridge that must be replaced has moved to the front of the printer . 2. P ush up the handhold on the ri[...]

  • Page 48

    48 Maintenance www .dell.com/supplies | su pport.dell.com 3. Hold the toner cartridge with both hands and pull out the cartridge. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Installing the New T oner Cartridge 1. Make sur e the color of the toner cartridge matc hes the slot on the toner cartridge carrier . Gentl[...]

  • Page 49

    Maintenance 49 2. Lift the tab up 90 degrees and pull the toner seal st raight off, k eeping it parallel with the toner cartridge. 3. T o insert the toner cartridge, face the label on the cartridge to the front and align it with the arrows on the printer . Guide the cartridge until it snaps into place and then push down the handhold to lock the car[...]

  • Page 50

    50 Maintenance www .dell.com/supplies | su pport.dell.com 4. If replacing just one toner cartridge, cl ose the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly . Otherwise, the front door cannot close firmly . 5. Repeat steps 1 through 4 when in serting the remaining cartridges.[...]

  • Page 51

    Maintenance 51[...]

  • Page 52

    52 Maintenance www .dell.com/supplies | su pport.dell.com[...]

  • Page 53

    Appendix 7 Section 7 Appendix T echnical Assistance Automated Order -Status Ser vice Contacting Dell U.S. T erms and Conditions of Sale Limited W ar ranties and Retu r n Policy Dell Inc. Ink and T oner Cartridges Limited W arranties Dell™ Sof tware License Agreem ent Regulato r y[...]

  • Page 54

    52 Appendix www .dell.com/supplies | su pport.dell.com T echnical Assistance If you need help with a technical problem, Dell is ready to assist you. 1. Call technical support from a telephone near or at the printer so that technical support can assist you with any ne cessary procedures. When calling D ell, use your Express Service Code to help expe[...]

  • Page 55

    Appendix 53 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (technical support) • premiersupport.dell.c om (technical support for e ducational, government, he althcare, and medium/large business customers, including Pr emier , Platinum, and Gold customers) F or specif[...]

  • Page 56

    54 Appendix www .dell.com/supplies | su pport.dell.com Austra lia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300- 65-55- 33 Government and Business toll-free : 1-800-633-559 P referr ed Accounts Division [...]

  • Page 57

    Appendix 55 Bermuda General Support 1-800-342-067 1 Bolivia General Support toll-free : 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/br Customer Support, T echnical Support 0800 90 3355 T ech nical Support F ax 51 481 5470 Customer Car e F ax 51 481 5480 Sales 0800 90 3390 British V ir[...]

  • Page 58

    56 Appendix www .dell.com/supplies | su pport.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail : cn_support@dell.com T echnical Support F ax 818 1350 T echnical Support (Dimension™ and Inspiron™) toll-f ree: 800 858 2969 T echnical Support (OptiPle x™, Latitude?[...]

  • Page 59

    Appendix 57 Czech R epublic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.com T ech nical Support 0 2 2 1 8 62 72 7 T ech nical Support F ax 0 2 2 1 8 62 72 8 Customer Car e 0 2 2 1 8 62 71 1 Customer Car e F ax 0 2 2 1 8 62 71 4 Switchboard 0 2 2 1 8 62 71 1 Den[...]

  • Page 60

    58 Appendix www .dell.com/supplies | su pport.dell.com Fi n l a nd ( H e l s i n k i ) International Access Code: 990 Country Code: 358 City Code: 9 We b s i t e : support.euro.dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@ dell.com T echnical Support 09 253 313 60 T echnical Support F ax 09 253 313 81 Relational Cu[...]

  • Page 61

    Appendix 59 Germany (Lang en) International Access Code: 00 Country Code: 49 City Code: 6103 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com T ech nical Support 06103 766-7 200 Home/Small Business Customer Care 0180-5-22440 0 Global Segment Customer Care 06103 766-9 570 P referre d Accounts Customer Care 06103 766[...]

  • Page 62

    60 Appendix www .dell.com/supplies | su pport.dell.com Home and Small Business Division 2969 3155 India T echnical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com T echnical Support 1850 543 543 U.K. T [...]

  • Page 63

    Appendix 61 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnica l Support (servers) toll-free: 012 0-198-498 T echnica l Support outside of Japan (servers) 81-44-556-416 2 T echnica l Support (Dimension™ and Inspiron™) toll-free: 012 0-198-226 T echnica l Support outside of[...]

  • Page 64

    62 Appendix www .dell.com/supplies | su pport.dell.com Latin America Customer T echnical Support (A ustin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support an d Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T e xas, [...]

  • Page 65

    Appendix 63 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384- 8979 or 001-877-269- 3383 Sales 50-81-8800 or 01-800-888- 3355 Customer Service 001-877-384- 8979 or 001-877-269- 3383 Main 50-81-8800 or 01-800-888- 3355 Montserrat General Support toll-free : 1-866-278-682 2 Netherlands Antilles General Supp[...]

  • Page 66

    64 Appendix www .dell.com/supplies | su pport.dell.com Norway ( Ly saker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com T echnical Suppo[...]

  • Page 67

    Appendix 65 St. Lucia General Support 1-800-882-152 1 St. V incent and th e Grenadines General Support toll-free : 1-877-270-460 9 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnica l Support (Dimension and Inspiron) toll-free: 1800 394 7430 T echnica l Support (Optiplex, Latitu de, and P recision) toll-free: 1800 394 7[...]

  • Page 68

    66 Appendix www .dell.com/supplies | su pport.dell.com Sweden (Upplands V a sby) International Access Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nord[...]

  • Page 69

    Appendix 67 T rinidad/T obago General Support 1-800-805-803 5 T u rks and Caicos Islands General Support toll-free : 1-866-540-335 5 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Car e website: support.euro .dell.com/uk/en/EC are/F orm/Home.asp E-mail: dell_dir ect_sup[...]

  • Page 70

    68 Appendix www .dell.com/supplies | su pport.dell.com U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der -Status Service toll-free: 1-8 00-433-9014 AutoT ech (por table and desktop computers) toll-free: 1-8 00-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-8 00-624-9896 Customer Servi[...]

  • Page 71

    Appendix 69 U.S. T erms and Conditions of Sale These terms and conditions ("Agreement") apply to your purcha se of computer sy stems and/or related products and/or services and support sold in the United States ("P roduct") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By acceptin[...]

  • Page 72

    70 Appendix www .dell.com/supplies | su pport.dell.com 6. Return P olicies; Exchan ges. New and refurbished P roduct that y o u pu r c h a s e d i re c t l y f r om D e l l ( a n d no t a t h i rd p a r t y ) y o u ma y re t u r n o r ex c ha n g e only in ac cordance with Dell's r eturn policy in effect on the date of t he invoice or acknowle[...]

  • Page 73

    Appendix 71 Y ou agree to comply wit h all applica ble laws and regulations of t he various stat es and of the Unit ed States. Y ou agr ee and represent that you are buying only for yo ur own interna l use only , and not for resale or export. Dell has separ ate terms and conditio ns gove rning resale of Product by th ird partie s and transactions o[...]

  • Page 74

    72 Appendix www .dell.com/supplies | su pport.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Softwar e, including the operating system and software ad ded to the Dell-branded ha rdwar e products through our factory-integration system, third-party software, or the reloading of sof tware • Non-Dell-[...]

  • Page 75

    Appendix 73 • Ot he r a dd - on ha rdw a re c ar r ie s t he lo ng er of either a 1-year limited warran ty for new parts and a 90-day limited warranty for re conditioned parts or , for both new and reconditio ned parts, the remainder of the warranty fo r the Dell computer on which such parts are installed. The limited warranty on all Dell -bra nd[...]

  • Page 76

    74 Appendix www .dell.com/supplies | su pport.dell.com NOTE: Before you ship the pr oduct(s) to us, make sure to back up the dat a on the hard drive(s) an d any other storage device(s) in the pr oduct(s). Remove an y confidential , propri etary, or personal inform ation and removable medi a such as floppy disks, CDs, or PC Car ds. We are not respon[...]

  • Page 77

    Appendix 75 T otal Satisfaction Retu rn Policy (U.S. Only) W e value our relationship with you and want to make sure th at you are satisfied with your purchases. That is why we offer a T otal Satisfaction return policy for most products that you, the end-user customer , purchase directly from Dell. Under this policy , you may return to Dell product[...]

  • Page 78

    76 Appendix www .dell.com/supplies | su pport.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Softwar e, including the operating system and software ad ded to the Dell-branded ha rdwar e products through our factory-integration syst em, or the reloading of the software • Non-Dell branded and Soluti[...]

  • Page 79

    Appendix 77 What do I do if I need warranty service? Be fo re t he wa rr an t y ex pi res , p le as e c al l u s at th e re le va nt n um be r l is te d i n t h e f oll o wi ng ta bl e. P le as e a ls o h av e y ou r D el l Service T ag or or der number available . What will Dell do? During the 90 days of the 90-day limited warranty and the first y[...]

  • Page 80

    78 Appendix www .dell.com/supplies | su pport.dell.com W e will pay to ship the part to yo u if you use an address in Canada. Otherwise, w e will ship th e part freight collect. W e will also include a p repaid shipping container with each re placement part for y our use in returning the replaced part to us. NOTE: Before you repl ace parts, make su[...]

  • Page 81

    Appendix 79 T o return products, you must call Dell Customer Service at 1-800-847-4096 to r eceive a Credit Retu rn Authorizatio n Number . T o expedite the process of your refund or credit, Dell expects you to return th e products to Dell in their original packaging with in 5 days of the d ate that Dell i ssues the Credit Return Author ization Num[...]

  • Page 82

    80 Appendix www .dell.com/supplies | su pport.dell.com Making a Claim Claims must be made in Latin America or the Ca ribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proo f of purchase, in dicating name and a ddress of the seller , date of purchase, model and serial number , name and address [...]

  • Page 83

    Appendix 81 Dell Inc. Ink and T oner Cartridges Limited Warranties The following sections descri be the limited warranty for ink and T o ner Cartridges for the U.S., Canada, an d Latin America. Refer to the ap propriate limited warranty acc ordingly . Ink and T one r Cartridges Limited W arranty (U.S. and Canada Only) Dell Inc. warrants to the orig[...]

  • Page 84

    82 Appendix www .dell.com/supplies | su pport.dell.com In order to obtain the necessary informat ion to enable the replacement, call the appropriate toll-free number . In Mexico , call 001-877-384-8979 ; in Puerto Rico , call 1-800-805-75 45. In cases in which either the production of the cartridge has been discontinued or the cartri dge is not ava[...]

  • Page 85

    Appendix 83 Dell™ Software License Agreement This is a legal agreement between you, the user , and Dell Products, L.P (“Dell”). This agr eement covers all software that is distributed with the De ll prod uct, for which there is no separate license agreement between you and the manufactur er or owner of the software (collectiv ely the "So[...]

  • Page 86

    84 Appendix www .dell.com/supplies | su pport.dell.com FOR THE SOFTW A RE AND ALL ACC OMP ANYING WRITTEN MA TERIALS. This limited warranty gives you specific legal rights ; you may have others , which vary from jurisdiction to jurisdiction. IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY D AMAGES WHA TSOEVER (INCL UDING, WITHOUT LI MIT A [...]

  • Page 87

    Appendix 85 broadcast, television, cellular services, rada r , air - traffic control, pager , and P ersonal Communication Services (PCS). These licensed services, along with unin tentional radiators such as digital devices, including computer systems, contribute to the electromagnetic environment. Electromagnetic Compatibility (EMC ) is the ability[...]

  • Page 88

    86 Appendix www .dell.com/supplies | su pport.dell.com[...]

  • Page 89

    87 Index Numerics 1-Year End-User Manufacturer Guarantee , 79 C canceling a job , 36 changing printer settings from the operato r panel , 34 connecting the printer locally , 20 D Dell contacting , 53 Dell supplies ma nagement sys- tem , 38 disable menus from the operator panel , 35 drivers, installing , 20 drum cartridge installing , 42 replacing ,[...]

  • Page 90

    88 www .dell.com/supplies | support.dell.com S safety instruction , 9 software applications software update , 38 status monitor , 37 toner re-order , 38 software update , 38 status monitor , 37 supplies, ordering , 2 support contacting Dell , 53 T toner cartridge installing , 48 replacing , 46 toner re-order window, using , 38 toner, orderi ng , 2 [...]