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Cisco Systems Conference Phone manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Cisco Systems Conference Phone. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Cisco Systems Conference Phone ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Cisco Systems Conference Phone décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Cisco Systems Conference Phone devrait contenir:
- informations sur les caractéristiques techniques du dispositif Cisco Systems Conference Phone
- nom du fabricant et année de fabrication Cisco Systems Conference Phone
- instructions d'utilisation, de réglage et d’entretien de l'équipement Cisco Systems Conference Phone
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Cisco Systems Conference Phone ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Cisco Systems Conference Phone et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Cisco Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Cisco Systems Conference Phone, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Cisco Systems Conference Phone, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Cisco Systems Conference Phone. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 Installation and Upgrade Guide Cisco Unif ied MeetingPlace Web Conferencing Re lease 5.3 April 20 06 Text part num ber: OL-10029-0 1[...]

  • Page 2

    THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS , INFORMATION , AND RECOMMEN DATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESEN TED WITHOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICAT ION OF ANY PRODU[...]

  • Page 3

    iii Installation and Upgrade Gu ide for Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 CONTENTS Purpose vii Audience vii Naming Conventions viii Additional References ix CHAPTER 1 Introducing Cisco Unified MeetingPla ce Web Conferencing Release 5.3 1-1 About Cisco Unified MeetingPlace 1-1 About Cisco Unified Meetin gPlace Web C[...]

  • Page 4

    Contents iv Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Testing the Web Server Over a n HTTP Connection 2-13 Testing the Web Server Over a n HTTPS Connection 2-14 Testing the Mee ting Console Conne ction 2-14 CHAPTER 3 Installing Cisco Unified MeetingPlace Web Conferencing for a Segment[...]

  • Page 5

    Contents v Installation and Upgrade Gu ide for Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Preinstallation Tasks: Cisco Unified MeetingPlac e Web Confe rencing Release 5.3 in a Load Balancing Configuration 4-8 Understanding th e Cisco Unified MeetingPlac e Web Conferencing Insta llation and Load Balancin g Configuration Proc[...]

  • Page 6

    Contents vi Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Removing SQL Server o r MSDE 5-10 CHAPTER 6 Troubleshooting the Cisco Un ified MeetingPlace Web C onferencing Release 5.3 Installation 6-1 Problems with the Cisco Unified MeetingPlace Web Conferencing Installation 6-1 What to Do Fi[...]

  • Page 7

    vii Preface Revised: April 2 8, 2006 T opics in th is section include: • Purpose, page vii • Audience, pag e vii • Naming Con ventions, page viii • Additional References, page i x Purpose This guide describes ho w to conf igure, maintain , an d troubleshoot Cisco Unif ied MeetingPlace W eb Conferencing Release 5. 3. This guide do es not des[...]

  • Page 8

    viii Preface Naming Conventio ns • W orking with others, suc h as your corporate web master and network administrat or • Performing maintenance and tr oubleshooting on an ongoing basis • Planning storage a nd purging requirements Naming Conventions Pre vious releases of Cisco Unif ied MeetingPlace Au dio Server were called “MeetingPlace Ser[...]

  • Page 9

    ix Preface Additional References Additional References See the follo wing URL for infor mation about Cisco Conferen cing documentation and su pport: • Guide to Cisco Confer encing Documentation an d Support http://www .cisco.com/en/US/products/sw/p s5664/ps5669/pr oducts_documentation_roa dmaps_list. html See the follo wing URL for updated info r[...]

  • Page 10

    x Preface Additional References[...]

  • Page 11

    CH A P T E R 1-1 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 T opics in th is section include: • About Cisco Unif ied MeetingPlace, page 1 -1 • About Cisco Unif ied MeetingPlace W eb Conferencing, page 1-1 • T erms[...]

  • Page 12

    1-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 1 Introducing Cisco Uni fied Meetin gPlace Web Conferencin g Release 5.3 Terms of Use Terms of Use The follo wing sections describe pa rticular terms of agreement that you should be aw are of when confi guring or using thi s produc[...]

  • Page 13

    1-3 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 1 Introduci ng Cisco Unified MeetingPlace Web Conferencing Release 5.3 Terms of Use • CPE customers who want to integrate SSO packages can contact Cisco Manage d Services to obtain a Service Request to implement SSO . This service i[...]

  • Page 14

    1-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 1 Introducing Cisco Uni fied Meetin gPlace Web Conferencin g Release 5.3 New Feature s and Enhancements New Features and Enhancements This section pr ovides a list of all new f eatures and enhancements av ailable in Cisco Unif ied [...]

  • Page 15

    1-5 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 1 Introduci ng Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features an d Enhancements Automatic case-con ve rsion for W indo w s integ rated authentication Cisco Unified MeetingPlace user profiles are case- sens itiv e[...]

  • Page 16

    1-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 1 Introducing Cisco Uni fied Meetin gPlace Web Conferencin g Release 5.3 New Feature s and Enhancements New Features and Enhancements in Release 5.3(235) Feature Description Authentication config uration option s There are ne w aut[...]

  • Page 17

    1-7 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 1 Introduci ng Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features an d Enhancements New Features and Enhancements in Release 5.3(104) Cisco Unif ied MeetingPlace for Cisco IP P hone Cisco Unified Meet ingPlace f or C[...]

  • Page 18

    1-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 1 Introducing Cisco Uni fied Meetin gPlace Web Conferencin g Release 5.3 New Feature s and Enhancements Enhanced segmented m eeting access configuration Splits the “Display Meeting to Everyone” setting into tw o separate option[...]

  • Page 19

    CH A P T E R 2-1 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 2 Installing Cisco Unified MeetingPlace Web Conferencing Release 5.3 This chapter describes ho w to complete a ne w installation of Ci sco Unif ied MeetingPlace W eb Conferencing Release 5. 3. It does not describe upgr ades. For [...]

  • Page 20

    2-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 About the Cisco Unified MeetingPlace W eb Conferencing Rele ase 5.3 Installation All new serv ers being deployed must be either Cisc o MCS or , for MeetingPlace[...]

  • Page 21

    2-3 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 2 Insta lling Cisco Unified MeetingPlace Web Conferencing Release 5.3 About the Cisco Unified MeetingPlace We b Conferencing Release 5.3 Insta llation About SQL Server Installation Options T o ease installation , Cisco Unified Meeti n[...]

  • Page 22

    2-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 Preinstallation Tasks: Cisc o Unified Meetin gPlace Web Conferencing Release 5.3 About Sun Java Runtime Environment Cisco Unif ied MeetingPlace W eb Conferencin[...]

  • Page 23

    2-5 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 2 Insta lling Cisco Unified MeetingPlace Web Conferencing Release 5.3 Preinstallation Tasks: Cisco Unified M eetingPlace Web Conf erencing Release 5.3 • Installing Cisco Unified MeetingPlace Audio Server Release 5.3, page 2-5 • (O[...]

  • Page 24

    2-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 Preinstallation Tasks: Cisc o Unified Meetin gPlace Web Conferencing Release 5.3 Note If Cisco T A C determines that your SQL ac count does no t meet the requir[...]

  • Page 25

    2-7 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 2 Insta lling Cisco Unified MeetingPlace Web Conferencing Release 5.3 Preinstallation Tasks: Cisco Unified M eetingPlace Web Conf erencing Release 5.3 Restrictions Y ou cannot assign d atabase roles until after the da tabase is create[...]

  • Page 26

    2-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 Preinstallation Tasks: Cisc o Unified Meetin gPlace Web Conferencing Release 5.3 T able 2-2 Gather ing Cisco U nified MeetingPlace W eb Conf er encing Installat[...]

  • Page 27

    2-9 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 2 Insta lling Cisco Unified MeetingPlace Web Conferencing Release 5.3 Installation Tasks: Cisco Unified M eetingPlace Web Confere ncing Release 5.3 Installation Tasks: Cisco Unified MeetingPlace Web Conferencing Release 5.3 The Cisco [...]

  • Page 28

    2-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 Installation Tasks: Cisco Unified M eetingPlace Web Con ferencing Release 5. 3 • For additi onal information about MCS OS installation, see the “ About the[...]

  • Page 29

    2-11 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 2 Insta lling Cisco Unified MeetingPlace Web Conferencing Release 5.3 Installation Tasks: Cisco Unified M eetingPlace Web Confere ncing Release 5.3 • Complete the “Installing the Operating System on th e Cisco MCS Server” secti[...]

  • Page 30

    2-12 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 How to Test the Cisco U nified MeetingPlace Web Conferencing Rele ase 5.3 Installation • If you chose Lo cal Server as your SQL Serv er location, aft er the [...]

  • Page 31

    2-13 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 2 Insta lling Cisco Unified MeetingPlace Web Conferencing Release 5.3 How to Test the Cisco Unifie d MeetingPlace Web Conferencing Release 5.3 Installation • If you are on an internal web server , the W elcome page appears with you[...]

  • Page 32

    2-14 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 2 Installing Cisco Unified MeetingPla ce Web Conferencing Relea se 5.3 How to Test the Cisco U nified MeetingPlace Web Conferencing Rele ase 5.3 Installation Testing the Web Server Over an HTTPS Connection Before You Begin Y our w[...]

  • Page 33

    CH A P T E R 3-1 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 3 Installing Cisco Unified MeetingPlace Web Conferencing for a Segm ented Meeting Access Configuration Cisco Unified MeetingPlace W eb Conferencing supports two segmented meeting access configurations that allo w you to pro vide [...]

  • Page 34

    3-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 3 Installing Cisco Un ified Meeting Place Web Co nferencing for a Segmented Meetin g Access About Segmented Meetin g Access Cisco Unif ied MeetingPlace W eb Conferencing supports tw o SMA config urations, which you can decide upon [...]

  • Page 35

    3-3 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 3 Inst alling Cisco Unified M eetingPlace Web Conferenci ng for a Se gmented Meeting Ac cess Configuration About Segmented Meeting Access About the SMA-2S Configuration Note For syst em requirem ents, see the “Segment ed Meetin g Ac[...]

  • Page 36

    3-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 3 Installing Cisco Un ified Meeting Place Web Co nferencing for a Segmented Meetin g Access About Segmented Meetin g Access Figur e 3-2 Segment ed Meeting A ccess-2 Serv er Configuration About the SMA-2S Configuratio n with SSL and[...]

  • Page 37

    3-5 Installation and Upgrade Guide fo r Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 Chapter 3 Inst alling Cisco Unified M eetingPlace Web Conferenci ng for a Se gmented Meeting Ac cess Configuration How to Install Cisco Unified Mee tingPlace Web Conferencing Release 5.3 in an SMA-1S Configuration Note If you force SSL on all[...]

  • Page 38

    3-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 3 Installing Cisco Un ified Meeting Place Web Co nferencing for a Segmented Meetin g Access How to Install Cisco Unified MeetingPlace Web Conf erencing Rele ase 5.3 in an SMA- 2S Configuration Before You Begin Read Chapter 2, “In[...]

  • Page 39

    3-7 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 3 Inst alling Cisco Unified M eetingPlace Web Conferenci ng for a Se gmented Meeting Ac cess Configuration How to Install Cisco Unified Mee tingPlace Web Conferencing Release 5.3 in an SMA-2S Configuration Gathering Basic Information [...]

  • Page 40

    3-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 3 Installing Cisco Un ified Meeting Place Web Co nferencing for a Segmented Meetin g Access How to Install Cisco Unified MeetingPlace Web Conf erencing Rele ase 5.3 in an SMA- 2S Configuration Installing Cisco Unified MeetingPlace [...]

  • Page 41

    3-9 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 3 Inst alling Cisco Unified M eetingPlace Web Conferenci ng for a Se gmented Meeting Ac cess Configuration How to Install Cisco Unified Mee tingPlace Web Conferencing Release 5.3 in an SMA-2S Configuration Copying GUIDS From the Inter[...]

  • Page 42

    3-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 3 Installing Cisco Un ified Meeting Place Web Co nferencing for a Segmented Meetin g Access How to Install Cisco Unified MeetingPlace Web Conf erencing Rele ase 5.3 in an SMA- 2S Configuration For more information, see the “Copy[...]

  • Page 43

    CH A P T E R 4-1 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 4 Installing Cisco Unified MeetingPlace Web Conferencing Re lease 5.3 in a Load Balancing Configuration This chapter describes ho w to install Cisco Unified M eetingPlace W eb Conferencing in a load balancing confi guration. It d[...]

  • Page 44

    4-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration About Installing Cisco Unified Meetin gPlace Web Conferencing Release 5.3 in a Load Balancing Configuration The follo wing ad[...]

  • Page 45

    4-3 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration About Installing Cisco Unified Mee tingPlace Web Conferencing Relea se 5.3 in a Load Balancing Configuration Internal cluster —[...]

  • Page 46

    4-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration About Installing Cisco Unified Meetin gPlace Web Conferencing Release 5.3 in a Load Balancing Configuration Figur e 4-3 Mix e[...]

  • Page 47

    4-5 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration About Installing Cisco Unified Mee tingPlace Web Conferencing Relea se 5.3 in a Load Balancing Configuration Internal users can j[...]

  • Page 48

    4-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration About Installing Cisco Unified MeetingP lace Web Conferencing Release 5.3 in a Load Balancing Configuration for Cisco Unified[...]

  • Page 49

    4-7 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration About Install ing Cisco Unifi ed MeetingPla ce Web Confer encing Release 5.3 in a Load Balancing Configuration for • New Meetin[...]

  • Page 50

    4-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Preinstallation Tasks: Cisco Unified M eetingPlace Web Conferenci ng Release 5.3 in a Load Balancing Configuration End-User C[...]

  • Page 51

    4-9 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Preinst allation Ta sks: Cisco Unified MeetingPl ace Web Con ferencing Rele ase 5.3 in a L oad Balan cing Configuration • For i[...]

  • Page 52

    4-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Preinstallation Tasks: Cisco Unified M eetingPlace Web Conferenci ng Release 5.3 in a Load Balancing Configuration Note Ente[...]

  • Page 53

    4-11 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Installation Tasks: Cisc o Unified MeetingPla ce Web Co nferencing Release 5.3 in a Loa d Balancing Configuration • Enter this[...]

  • Page 54

    4-12 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Installation Tasks: Cisco Unified M eetingPlace Web Conferenc ing Release 5.3 in a Load Balancing Configuration • Installi[...]

  • Page 55

    4-13 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Installation Tasks: Cisc o Unified MeetingPla ce Web Co nferencing Release 5.3 in a Loa d Balancing Configuration Procedure Step[...]

  • Page 56

    4-14 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Installation Tasks: Cisco Unified M eetingPlace Web Conferenc ing Release 5.3 in a Load Balancing Configuration b. If the Us[...]

  • Page 57

    4-15 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Installation Tasks: Cisc o Unified MeetingPla ce Web Co nferencing Release 5.3 in a Loa d Balancing Configuration Step 4 Config [...]

  • Page 58

    4-16 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Installation Tasks: Cisco Unified M eetingPlace Web Conferenc ing Release 5.3 in a Load Balancing Configuration Procedure St[...]

  • Page 59

    4-17 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Installation Tasks: Cisc o Unified MeetingPla ce Web Co nferencing Release 5.3 in a Loa d Balancing Configuration Procedure Step[...]

  • Page 60

    4-18 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Installation Tasks: Cisco Unified M eetingPlace Web Conferenc ing Release 5.3 in a Load Balancing Configuration Step 5 Modif[...]

  • Page 61

    4-19 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Installation Tasks: Cisc o Unified MeetingPla ce Web Co nferencing Release 5.3 in a Loa d Balancing Configuration c. Paste t he [...]

  • Page 62

    4-20 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Postinstallation Tasks: Cisco Unified M eetingPlace Web Conferencin g Release 5.3 in a Load Balancing Co nfiguration Step 6 [...]

  • Page 63

    4-21 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web Confe rencing Release 5.3 in a L oad Balancing Configuration Postinstallation Ta sks: Cisco Unified Me etingPl ace Web Conferencing Release 5.3 in a Loa d Balancing Procedure Step 1 Sign in[...]

  • Page 64

    4-22 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 4 Installing Cisco Unified MeetingPlace Web C onferenc ing Release 5.3 in a Load Balancing Con figuration Postinstallation Tasks: Cisco Unified M eetingPlace Web Conferencin g Release 5.3 in a Load Balancing Co nfiguration[...]

  • Page 65

    CH A P T E R 5-1 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 5 Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.3 T opics in this secti on include: • Restrictions for Upgrading t o Cisco Unified Mee tingPlace W eb Conferencing Release 5.3, page 5-1 • About Upgrading t[...]

  • Page 66

    5-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 5 Upg rading to Cisco Un ified MeetingPlace W eb Conferencing Relea se 5.3 About Upgrading to Cisco Unified MeetingPlace Web Conferencing Re lease 5.3(235) and Later Releases • One of the many imp rov ements in the Release 5.3 f [...]

  • Page 67

    5-3 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 5 Upgrading to Cisco Un ified MeetingPlace Web Conferencing Release 5.3 How to Back Up Befo re Upgrading to Cis co Unified MeetingPlace Web Conferencing Release 5.3 • When configurin g services for your load balanci ng deplo yment, [...]

  • Page 68

    5-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 5 Upg rading to Cisco Un ified MeetingPlace W eb Conferencing Relea se 5.3 How to Back Up Before U pgrading to Cisco Unified MeetingPla ce Web Conferencing Release 5.3 The Backup Progress windo w appears, and when th e backup proce[...]

  • Page 69

    5-5 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 5 Upgrading to Cisco Un ified MeetingPlace Web Conferencing Release 5.3 How to Upgrade to Cisco Unified M eetingPlace Web Conferencing Release 5. 3 Ti p When saving your backup f iles, add information that will h elp you manage the ba[...]

  • Page 70

    5-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 5 Upg rading to Cisco Un ified MeetingPlace W eb Conferencing Relea se 5.3 How to Upgrade to Cisco Unified Mee tingPlace Web Confe rencing Release 5.3 • Upgrade your Cisco Unifi ed MeetingPlace 8100 series server to Cisco Unified[...]

  • Page 71

    5-7 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 5 Upgrading to Cisco Un ified MeetingPlace Web Conferencing Release 5.3 How to Upgrade to Cisco Unified M eetingPlace Web Conferencing Release 5. 3 Step 2 Back up any cust omized Cisco Unified Meet ingPlace W eb Conf erencing pages in[...]

  • Page 72

    5-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 5 Upg rading to Cisco Un ified MeetingPlace W eb Conferencing Relea se 5.3 How to Upgrade to Cisco Unified Mee tingPlace Web Confe rencing Release 5.3 Step 5 Modify the AppName value. a. Go to drive :Program FilesInstallShield In[...]

  • Page 73

    5-9 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 5 Upgrading to Cisco Un ified MeetingPlace Web Conferencing Release 5.3 How to Uninstall Cisco Unified MeetingPlace Web Con ferencing, SQL Server, or MSDE Restrictions Y ou must upgrade ev ery web ser ver in an internal clus ter , ext[...]

  • Page 74

    5-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 5 Upg rading to Cisco Un ified MeetingPlace W eb Conferencing Relea se 5.3 How to Uninstall Cisco Unified MeetingPlace Web Confere ncing, SQL Server, or MSDE This action deletes the entire Ci sco MeetingPlace W eb Conferencing dir[...]

  • Page 75

    CH A P T E R 6-1 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 6 Troubleshooting the Cis co Unified MeetingPlace Web Conferencing Release 5.3 Installation This chapter e xplains ho w to troubleshoot commo n problems that can occur when installing Cisco Unif ied MeetingPlace W eb Conferencing[...]

  • Page 76

    6-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 6 T roubleshooting the Cisco Unified M eetingPlac e Web Con ferenci ng Release 5.3 Installation Problems with the Cisco Unified Mee tingPlace Web Confere ncing Installation 4. If the server is still not worki ng properly , collect [...]

  • Page 77

    6-3 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Relea se 5.3 OL-10029-01 Chapter 6 Troubleshootin g the Cisco Unified MeetingPlace Web Con ferencing Release 5.3 Installation Problems with Cisco Unified MeetingPl ace Web Conferencing Server Connec tions Zip these f iles, along with the meet ing information, such as[...]

  • Page 78

    6-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 5.3 OL-10029-01 Chapter 6 T roubleshooting the Cisco Unified M eetingPlac e Web Con ferenci ng Release 5.3 Installation Problems with Cisco Unified MeetingPlace Web Confe rencing Server Connections[...]

  • Page 79

    IN-1 Installation and Upgrade Gu ide for Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 INDEX A access external user, about 4-5 Allow Internet Access parameter about 4-5 audience for this guide vii C Cisco MCS operating system, installing 2-9 product key 2-9 release numb er, checking 6-2 Cisco Media Convergence Serv er See Cisc[...]

  • Page 80

    Index IN-2 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Con ferencing Release 5.3 OL-10029-01 See DMZ DMZ about 3-1 E external cluster See cluster external meetings redirection, configu ring 4-19 external user access 4-5 F features new in Releas e 5.3(104) 1-7 new in Releas e 5.3(235) 1-6 new in Release 5.3(333) 1-4 new in Rele[...]

  • Page 81

    Index IN-3 Installation and Upgrade Gu ide for Cisco Unified MeetingPlace Web Conferencing Release 5.3 OL-10029-01 clusters, about 4-2 common storage location, creating 4-11 disabling 4-21 external cluster. See cluste r external server, co nfiguring services 4-16 external server, installing 4-15 external server, in stalling additional 4-18 GUIDS, c[...]

  • Page 82

    Index IN-4 Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Con ferencing Release 5.3 OL-10029-01 internal web server, installi ng 3-8 redirection, configu ring 4-19 requirements 3-3 software down load page locating 6-2 SQL Server about 2-1 caution 5-1 hostname 2-9 installati on options 2-3 installati on requirem ents 2-3 installin[...]