ATEN KM0216/KM0432 manuel d'utilisation

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Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation ATEN KM0216/KM0432 devrait contenir:
- informations sur les caractéristiques techniques du dispositif ATEN KM0216/KM0432
- nom du fabricant et année de fabrication ATEN KM0216/KM0432
- instructions d'utilisation, de réglage et d’entretien de l'équipement ATEN KM0216/KM0432
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage ATEN KM0216/KM0432 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles ATEN KM0216/KM0432 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service ATEN en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées ATEN KM0216/KM0432, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif ATEN KM0216/KM0432, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation ATEN KM0216/KM0432. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User Manual KM0216 KM0432 2004-08-04[...]

  • Page 2

    FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov[...]

  • Page 3

    Package Contents The complete KM0216 / KM0432 package consists of the following components: w 1 KM0216 or KM0432 Modular Matrix  KVM Switch w 1P o w e r C o r d w 1 User Manual w 1 Quick Start Guide w 1 Warranty Registration Card Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged i[...]

  • Page 4

    Contents Chapter 1. Introduction Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 C[...]

  • Page 5

    Chapter 3. OSD Operation OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . 37 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 F1 GOTO: . . . . .[...]

  • Page 6

    Chapter 6. The Firmware Upgrade Utility Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Sta[...]

  • Page 7

    About This Manual This User Manual provides information on all aspects of installing, configuring and operating your KM0216 / KM0432 Modular Matrix  KVM switch. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0216 / KM0432 System. Its purpose, features an d benefits [...]

  • Page 8

    Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they appear together in th e s am e brack et with a plu s s ig n betw een th em : [Ctrl+Alt]. 1. Numbered lists represent procedur[...]

  • Page 9

    ALTUSEN Technical Support North America Techni cal Phone Support Registered ALTUSEN produc t owners are entitled to telephone technical support. Call the ALTUSE N Technical Support Center: 949-453-8885. International Techni cal Phone Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical S upport Center: (886-2) 8692-6959. Email Suppor[...]

  • Page 10

    Notes: 2004-08-04 x[...]

  • Page 11

    Chapter 1. Introduction The KM0216 / KM0432 Matrix KVM Switch gives IT administrators in large corporations advanced control of multiple servers. Operators working at up to two (KM0216) or four (KM0432) keyboard, mouse, and monitor consoles can simultaneously and independently take direct control of up to 16 (KM0216) or 32 (KM0432) computers. With [...]

  • Page 12

    Benefits The KM0216 / KM0432 Matrix KVM switch saves time and money by allowing a single co ns ole to m anag e each of th e co nnected co m puter s . A KM0432 installation provides the following benefits: w Eliminates the co s t of a keyboar d , monitor, an d mous e for each co mputer . w Eliminates the need for the additional space of the extra co[...]

  • Page 13

    w No software required; convenient computer selection via intuitive hotkey combinations or On Screen Display (OSD) menus w OSD port list automatically expands when stations are added - port names are automatically reconfigured when the station sequence is changed w OSD screen automatically adjusts to resolution changes w Auto Scan feature for monit[...]

  • Page 14

    Hardware Requirements Console The following equipment must be used for each console: w A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. w Either a PS/2 or a USB keyboard and mouse. Computers The following equip m en t mus t be in stalled on each co mputer : w An HDB-15 v[...]

  • Page 15

    KM0216 / KM0432 Front View 2-USER, 16-PORT MA TRIX KVM MODEL NO. KM0216 3 1 4 5 2 KM0216 4-USER, 32-PORT MA TRIX KVM MODEL NO. KM0432 3 1 4 5 2 KM0432 2004-08-04 5[...]

  • Page 16

    1. Firmware Upgra de Reco very S wit ch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. See p. 61 for firmware upgrade recovery details. After returning the switch to its prior firmware state, slide the switch back to the NORMAL position to attempt the firmware upgrade again, or to use t[...]

  • Page 17

    5. Station ID LED The KM0432’s Station ID is displayed here. If this is a Single Station installation (see p. 14), or the First Station on a Daisy Chained installation (see p. 19), the KM0216 / KM0432 has a Station ID of 01 . On a Daisy Chained installation, the KM0216 / KM0432 auto-senses its position and displays the Station ID that corresponds[...]

  • Page 18

    KM0216 / KM0432 Rear View 1 3 6 5 2 4 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 2 1 KM0216 1 3 6 5 2 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 KM0432 2004-08-04 8[...]

  • Page 19

    1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the unit On and Off. 3. Console Port Section The Cat. 5 cables from the Console Modules (see p. 10) plug in here. 4. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administra[...]

  • Page 20

    Console Modules The purpose of the Console Modules is to provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the console side. At the same time, KVM Adapter cables allow PS/2, USB and Sun interfaces to be mixed an d match ed at th e co mputer s id e. With th is approach, either type of co nsole c[...]

  • Page 21

    Console Modules Rear View 1. Power Jack The power adapter cable plugs in here. 2. I/O Jack The cable that links the module to the KM0216 / KM0432 plugs in here. 3. Firmware Upgra de Reco very S wit ch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. See p. 6 for details about this switch.[...]

  • Page 22

    Notes: 2004-08-04 12[...]

  • Page 23

    Chapter 2. Installation Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0216 / KM0432’s design utilizes Console Modules that act as signal translation intermediaries between the consoles and the switch, and KVM Adapter Cables , that serve as intermediaries between the switch and the computers: A sepa[...]

  • Page 24

    Before you Begin Single Stage Installation In a Single Stage installation, there are no additional KVM switches daisy chained or cascaded down from the first unit. To set up a single stage installation, refer to the diagram on p. 16 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1. Connnect [...]

  • Page 25

    3. Connect the KM0216 / KM0432 to the KVM Adapter Cable Use Cat. 5 cable to connect any available CPU Port to a KVM adapter cable that is appropriate for the computer you are installing (see the table on p. 4 for details). Note: The distance between the KM0216 / KM0432 and the KVM Adapter Cable must not exceed 150m (500’). 4. Connect the KVM Adap[...]

  • Page 26

    5 6 1 2 3 4 KA9220 KA9270 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 by A T E N PS/2 CPU MODUL E MODEL NO. KA9120 PS/2 CPU MODUL E MODEL NO. KA9120 LIN K 3 2004-08-04 16[...]

  • Page 27

    4 USB Cable Connection: 4 PS/2 Cable Connection: 2004-08-04 17[...]

  • Page 28

    Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation. The KM0216 / KM0432 supports three types of multilevel installation: w Daisy chain ed w Cascaded w Daisy chain ed p lu s cascaded Overview Daisy chaining refers to connecting two KVM switches via d[...]

  • Page 29

    Daisy Chaining Up to 7 additional KM0216 / KM0432 units can be daisy chained together; each capable of supporting four independent consoles. The first KM0216 / KM0432 is considered the Master unit; the daisy chained KM0216 / KM0432s are consid er ed Slaves . In a complete daisy chained installation, the two (KM0216) or four (KM0432) consoles that b[...]

  • Page 30

    7. Power up the installatio n acco rdin g to th e follo wing proced ure: a. Switch on the power for the First Station. Wait for the unit to ascertain its Station ID and display it on the Station ID LED. (The Station ID for the First Stage unit is 01 , the ID for the Second Stag e unit is 02 , the ID for the Third Stage unit is 03 , etc. ). b. Switc[...]

  • Page 31

    Cascading Another way of adding capacity is to cascade additional KVM switches from the KM0216 / KM0432’s CPU ports. Up to 16 (KM0216) or 32 (KM0432) additional switches can be cascaded. Unlike daisy chaining, however, cascading does not increase the number of consoles that can be used to control the computers. Note: 1 . While you can daisy chain[...]

  • Page 32

    3 . Use KVM cable sets (as described in the Cables section of the Second Stage unit’s User Manual), to connect any available CPU port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the computer you are installing. 4. Plug the Second Stage unit’s power cord into the unit’s Power Socket; then plug it into an AC source. 5. R[...]

  • Page 33

    Physical Interface Cascading: Physical Interface Cascading refers to cascading to a second stage KVM switch (such as the Altusen KH0116) that doesn’t utilize the same protocol as the first stage KM0216 / KM0432, but uses the same physical interface (PS/2 or USB ports, for example). The advantage of cascading to a switch like the KH0116 is that it[...]

  • Page 34

    To set up a Physical Interface Cascade, refer to the installation diagram on p. 25, and do the following: 1. Make sure that power to all the devices you will be connecting up has been turned off. 2. Use Cat 5 cable to connect any available CPU Port on the First Stage unit (the KM0216 / KM0432) to a PS/2 style KVM adapter cable (as described in the [...]

  • Page 35

    KH0116 KA9120 KH0116 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 2004-08-04 25[...]

  • Page 36

    Daisy Chaining Plus Cascading Expansion KM0216 / KM0432 units can be daisy chained to other KM0216 / KM0432 units to produce extremely large KVM matrixes. Under Protocol Interface Expansion, up to 8 daisy chained 16 or 32 port KM0216s / KM0432s can have 8 KH88s cascaded from each port, allowing up to 1,024 or 2,048 computers and 32 consoles in a fu[...]

  • Page 37

    KA9120 KA9120 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 2004-08-04 27[...]

  • Page 38

    Physical Interface Expansion To set up a daisy chained/cascaded installation under Physical Interface Expansion, refer to the diagram below, and do the following: 1. Follow the cabling up procedures given in the Daisy Chaining sections. 2. Power up the daisy chained KM0216 / KM0432 Stations according to the sequence gi ven in the Daisy Chaining sec[...]

  • Page 39

    Topology Considerations The use of RJ-45 CPU connecto rs , co mbin ed with Auto Sig n al Co mpens atio n (ASC), allow signals to travel up to 500 feet (150 meters) and still maintain reliability and high video resolution. This allows the KM0216 / KM0432 installation to take advantage of the internal CAT 5e and CAT6 wiring built in to most modern co[...]

  • Page 40

    Powering Off and Restarting Powering off the KM0216 / KM0432 does not affect the computers attached to it. When you restart the KM0216 / KM0432, you will regain control immediately. To replace a KM0216 / KM0432, simply power it down; unplug the cables; plug them into the new unit; and power the new unit on. Note: If any of the computers behave stra[...]

  • Page 41

    Port ID Numbering Each CPU port on a KM0216 / KM0432 installation is assigned a unique Port ID. You can access and control any computer on the installation by specifying the Port ID of the port that it is connected to . Dep endin g on wher e th e computer is on the installation, its Port ID will have either two or three parts. Single Stage and Dais[...]

  • Page 42

    Cascaded Physical Interface Installations: Under Physical Interface Expansion, KH0116s are cascaded down from the KM0216 / KM0432. Since the OSD protocols are different, there are separate OSDs for each. When you invoke the OSD (see p. 35), the KM0216 / KM0432 OSD screen comes up first. When you select the port that the target KH0116 is connected t[...]

  • Page 43

    The Administrator’s power is limited to only that segment of the installation that the KM0216 / KM0432 he is logged in on controls. He can assign and change passwords and access rights for all operators on his segment. Both Super Administrat or and Administrator ha ve full User rights. The four Users have no administrative rights. Depending on th[...]

  • Page 44

    Notes: 2004-08-04 34[...]

  • Page 45

    Chapter 3. OSD Operation OSD Overview The KM0216 / KM0432 On Screen Display (OSD) provides a visual, menu-driven, mous e en ab led , in ter face th at offer s quick an d co nven ien t computer access and control, as well as efficient system administration including user management (access rig hts , pass words, etc. ). Each OSD menu option activates[...]

  • Page 46

    After you log in, a screen similar to the one below appears: Note: 1. The diagram depicts the Super Administrator’s Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can’t be accessed by ordinary Users. 2. The OSD always starts in List view, with t he highlight bar at the[...]

  • Page 47

    OSD Main Screen Headings Heading Explanation SN This field s hows the Station Number that the currentl y selected port is connected to. The first number i s the Station’s pos ition in the chai n; the second number shows the total number of stations i n the chain. PN This column lists the Port Numbers for all the CP U ports on the installation. Th[...]

  • Page 48

    OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with th e OSD in clu de: rap idly s w itch in g to an y port; au to scanning specifically selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names; user management, system administration, a[...]

  • Page 49

    F2 LIST: Many of the OSD functions only operate on th e co mputer s th at are cu rren tly displayed (listed) on the Main Screen. This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen. The submenu choices and their meanings are given in the table below: Choice Meaning ALL Lists all of the ports on the ins[...]

  • Page 50

    F3 SET: This function allows each oper ato r to set up his own workin g en vir onm en t. A separate profile for each is stored by th e OSD an d is activ ated acco rdin g to the Username that is provided during Login. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Enter] . 2. After you select an item, a submenu[...]

  • Page 51

    (F3 SET: continued) Setting Function PORT ID DISPLAY DURATION Determines how long a P ort ID displays on the monitor after a port change has taken plac e. The choices are: User Defined - which lets you selec t the amount of time (from 1 - 255 sec.); and Always On - which displays the P ort ID at all times. If y ou select Use r Defined , key in the [...]

  • Page 52

    F4 ADM: F4 is a Super Administrator and Administrator only function. It allows them to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [En ter] . After you select an item, a submenu with further choices appears. Double Click the[...]

  • Page 53

    (F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attached to a parti cular port, every port can be gi ven a name. This function allows the Administrator to create, modi fy, or delete port names. To E dit a port name: 1. Click the port you want, or use the Navigation K eys to move the highlight bar to it, then[...]

  • Page 54

    (F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This function l ets the Admini strator select which P orts to include as Quick View ports. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter] . w When a port has been selected as a Q[...]

  • Page 55

    (F4 ADM: continued) Setting Function SET KEYBOARD LANGUAGE This function allows the Administrator to define the keyboard language layout for each port. To assign a keyboard language, select the target port; then press the [Spacebar] to cycle through the choices: US English; Japanese; or French. The default is US English. SET OPERATING PLATFORM This[...]

  • Page 56

    F5 SKP: This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p. 41). w When you are in Skip M[...]

  • Page 57

    F6 BRC: F6 is a Super Administrator or Administrator only function. Clicking the F6 field, or pressing [F6] , invokes Broadcast (BRC) Mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation. This function is particularly useful for operations that need to be performed on [...]

  • Page 58

    F7 SCAN: This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p. 41). w T[...]

  • Page 59

    F8 LOUT: LOUT (Log Out) logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain acces s to th e OSD, wher eas with [Esc] , all you have to do to reenter the OSD is tap t[...]

  • Page 60

    Cascaded OSD Operation Under Protocol Interface C ascading (see p. 21), the OSDs of the cascaded switches are all seamlessly integrated into the KM0216 / KM0432’s OSD so that all ports can be accessed from there. Under Physical Interfa ce Ca s cad in g (see p. 23), however, there are two separate OSDs: one for the KM0216 / KM0432, and one for the[...]

  • Page 61

    Chapter 4. Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. Note: Hotkeys work best in single stage and basic cascaded or daisy chained installations. For complicated daisy chain+cascaded installations, it is simpler, more convenient, and more efficient to [...]

  • Page 62

    When HKM is active: w The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. w A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background. Text that you key in while in HKM displays here.[...]

  • Page 63

    Auto Scanning Auto Scan switches among all the CPU Ports that are accessible to the current Operator at regular intervals (see Scan/Skip Mode , p. 41, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation. Setting the Scan Interval: The amount of time [...]

  • Page 64

    Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 51). 2. Press [A] . After you press A , you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins. w While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by[...]

  • Page 65

    Skip Mode This feature allows you to switch between computers in order to monitor them manually. In contrast to Auto Scanning, which automatically switches after a fixed interval, Skip Mode lets you dwell on a particular port for as long or as little as you like. To invoke Skip Mode, key in the following Hotkey combination: 1. Invoke HKM (see p. 51[...]

  • Page 66

    Hotkey Beeper Control The Beeper (see Activate Beep er , p. 43) can be Hotk ey to ggled On an d Off. T o toggle the Beeper, key in th e follo win g Hotk ey co mbin atio n: 1. Invoke HKM (see p. 51). 2. Press [B] After you press B , the Beeper toggles On or Off. T he Command L ine displays Beeper On or Beep er Off for one second; then the message di[...]

  • Page 67

    Chapter 5. Multiplatform Support The KM0216 / KM0432 provides the utmost in flexibility for your installation by offering multiplatform support. Through the use of Console Modules and KVM Adapter Cables, PS/2 an d USB in ter faces can be mix ed an d match ed at the console side, and PS/2 , USB an d Sun in ter faces can be mix ed an d match ed at th[...]

  • Page 68

    Sun Keyboard Emulation PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5] Front [Ctrl] [F6] Copy [Ctrl] [F7] Open [Ctrl] [F8] Paste [Ctrl] [F9] Find [Ctrl] [F10] Cut [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Ctrl] [H] Help App Compose Win Key u Note: When using [Ctrl] combinatons, press and [...]

  • Page 69

    Mac Keyboard Emulation PC Keyboard Mac Keyboard [Shift] Shi ft [Ctrl] Ctrl [Win] [Ctrl] [1] Mult [Ctrl] [2] V_DN [Ctrl] [3] V_UP [Ctrl] [4] [Alt] L Alt/Option [Prt_Sc] F13 [Scroll Lock] F14 [Desktop Menu] = [Enter] Return [Back S pace] Delete [Ins] Help [Ctrl] [Desktop Menu] F15 Note: When using key combinatons, press and release the first key (Ctr[...]

  • Page 70

    Notes: 2004-08-04 60[...]

  • Page 71

    Chapter 6. The Firmware Upgrade Utility Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch’s firmware as smooth and painless as possible. The program comes as part of a Fir m war e Upgrade Pack ag e th at is s pecif ic for each device.[...]

  • Page 72

    Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most [...]

  • Page 73

    Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2. Read and Agree to the Licen s e Agreemen t (en able th e I Agree [...]

  • Page 74

    3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are listed in the Device List panel. Note: 1. Although only one device type is shown in the list (KA9220, for example), all units of that type receive the upgraded. 2. KM0432U and [...]

  • Page 75

    4. When the list is complete, click Next to start the upgrade. w If you enabled Check Firmware Upgrade , the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel. w If y[...]

  • Page 76

    w As each device update completes, its status is reported in the Status Messages panel. w When a device group upgrade is successful, the background behind the device group name changes to pink to indicate so; if a member of a device group fails to upgrade successfully, the background behind the device group name changes to red to indicate that ther[...]

  • Page 77

    Firmware Upgrade Recovery If the firmware upgrade procedure is unnaturally aborted (due to a power outage, for example), the switch that was being upgraded at the time may become inoperable, an d m ay be in cap ab le of accep ting a norm al fir m war e upgrade. If this occurs, to reco ver , do th e follo win g: 1. Slide the unit’ s Firmware Upgra[...]

  • Page 78

    Notes: 2004-08-04 68[...]

  • Page 79

    Appendix Connection Tables The following tables indicate the relationship between the number of KVM units and the number of computers that they control: KM0216 Daisy Chain KM0216s Computers 1 1 - 16 2 17 - 32 3 33 - 48 4 49 -64 5 65 - 80 6 81 - 96 7 97- 112 8 113 - 128 KM0216 Cascade to KH88 KVMs Computers KVMs Computers 1 16 - 23 9 72 - 79 2 23 - [...]

  • Page 80

    KM0432 Daisy Chain KM0432s Computers 1 1 - 32 2 33 - 64 3 65 - 96 4 97 -128 5 129 - 160 6 161 - 192 7 193- 224 8 225 - 256 KM0432 Cascade to KH88 KVMs Computers KVMs Computers KVMs Computers KVMs Computers 1 32 - 39 9 88 - 95 17 144 - 151 25 200 - 207 2 39 - 46 10 95 - 102 18 151 - 158 26 207 - 214 3 46 - 53 11 102 - 109 19 158 - 165 27 214 - 221 4[...]

  • Page 81

    OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotkey [Scroll Lock] [Scrol l Lock] Port ID Display P osition Upper Left Corner Port ID Display Durati on 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode All Screen Blanker 0 (Di sabled) Hotkey Comm[...]

  • Page 82

    Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove the top cover of the Switch module case. 2. Short the jumper lab[...]

  • Page 83

    Specifications Console Modules Function KA9220 KA9270 Connectors Console KB 1 x mini-DIN-6 F 1 x USB Ty pe A Console Mouse 1 x mini-DIN-6 F 1 x USB Ty pe A Console Monitor 1 x HDB-15 F Link to KM0432 1 x RJ-45 F Power 1 x DC 5V LEDs On Line 1 (Amber) Link 1 (Green) Switche s 1 x Slide (FW Upgrade Recov ery) KVM Adapter Cables Function KA9120 KA9131[...]

  • Page 84

    KM0216 / KM0432 Function KM0216 KM0432 Computer Connections Direct 16 32 Ma x 128 (via 8 level daisy chain) 128 (via 8 level daisy chain) 1024 (via 8 level daisy chain + 2 level cascade) 256 (via 8 level daisy chain) 256 (via 2 level cascade) 2048 (via 8 level daisy chain + 2 level cascade) Console Connections 2 Direct; 16 Max. (via 8 level daisy c[...]

  • Page 85

    Troubleshooting Symptom Possible Cause Action Operator can only access one port on a cascaded KVM. Cannot switch to any of the other ports. The cascaded KV M’s display c hannel is being occupi ed by a previous user. There is only one displ ay channel for all the ports on a casc aded KVM switch. The previous opeator’ s access timout expired (s e[...]

  • Page 86

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXC EED THE PRICE PAID FOR THE PRODUCT FROM THE DIREC T, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUEN- TIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOC UMEN- TATION. The direct vendor makes no warran ty or representatio n, expressed, implied , or statutory with res [...]

  • Page 87

    A Activate Beeper . . . . . . . . . . . . . . . 43 ADM . . . . . . . . . . . . . . . . . . . . . . . . 42 Administrator functions . . . . . . . . . 42 Advanced Firmware Upgra de . . . . 66 Auto Scanning . . . . . . . . . . . . . 48, 53 Invoking Auto Scan . . . . . . . . . . 54 Pausing Auto Scan . . . . . . . . . . . 54 Scan Duration. . . . . . . . [...]

  • Page 88

    K Keyboard Emulation Mac . . . . . . . . . . . . . . . . . . . . . . 59 Sun . . . . . . . . . . . . . . . . . . . . . . . 58 KM0216 Front View . . . . . . . . . . . . . . . . . . 5 Rear View . . . . . . . . . . . . . . . . . . 8 KM0432 Computer Connection Table 69, 70 Front View . . . . . . . . . . . . . . . . . . 5 Rear View . . . . . . . . . . . [...]