Allied Telesis AT-2911GP/SXSC manuel d'utilisation

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Un bon manuel d’utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Allied Telesis AT-2911GP/SXSC décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Allied Telesis AT-2911GP/SXSC devrait contenir:
- informations sur les caractéristiques techniques du dispositif Allied Telesis AT-2911GP/SXSC
- nom du fabricant et année de fabrication Allied Telesis AT-2911GP/SXSC
- instructions d'utilisation, de réglage et d’entretien de l'équipement Allied Telesis AT-2911GP/SXSC
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Allied Telesis AT-2911GP/SXSC ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Allied Telesis AT-2911GP/SXSC et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Allied Telesis en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Allied Telesis AT-2911GP/SXSC, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Allied Telesis AT-2911GP/SXSC, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Allied Telesis AT-2911GP/SXSC. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    613-001872 Rev. A AT-2911GP Network Adapters Gigabit Fiber Ethernet PoE+ Adapters  A T -2911GP/SXLC  A T -2911GP/SXSC  A T -2911GP/LXLC  A T -2911GP/LXSC Installation and User’s Guide[...]

  • Page 2

    Copyright © 2013 Allied T elesis, Inc. All rights reserved. No part of this publication may be repr oduced withou t prior written permissi on from Allied Telesis, Inc. Microsoft and Internet Explorer are regi stered trademarks of Microsoft Corpo rat ion. Netscape Navigator is a registered trademark of Netscape Communications Corporati on. Al l oth[...]

  • Page 3

    3 Electrical Safety and Emissions St a n d a r d s This product meets the following standards: . RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE Immunity EN55024 Class B Electrical Safety EN60950-1 (TUV), UL 60950 -1 ( C UL US ) U.S. Federal Communications Commission Declaration of Conformity Manufacturer Name: Allied Telesis, [...]

  • Page 4

    4 T ranslated Safety S tatements Important: The  indicates that a translation of th e safety statement is available in a PDF document titled “Translated Safety State ment s” posted on the Allied Telesis website at: www.alliedtelesis.com/support/ .[...]

  • Page 5

    5 Contents Preface .............. .............. ............ .............. .............. .............. .............. .............. .............. ... ............. ............... .............. ......... 9 Safety Symbols Used in th is Docu ment........ .............. .............. .............. .............. .............. ............. .[...]

  • Page 6

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 6 Performing the Silent Installation ................. .............. ................. .............. ................. .............. ................... .............. ............60 Installing the Driver Silently .... ...............................................[...]

  • Page 7

    Contents 7 VMQ VLAN Filter ing ............ .............. .............. .............. .............. .............. .............. ............. .................. .............. .............. 127 Wake Up Capabilitie s ....... ........................................................ ............ ...................... .......... . .............[...]

  • Page 8

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 8[...]

  • Page 9

    9 Pr eface This manual is the installation and us er’s guide for th e AT-2911GP Gigabit Fiber Ethernet PoE+ Adapter cards. The ada pter cards included in this series are:  AT-2911GP/SXLC  AT-2911GP/SXSC  AT-2911GP/LXLC  AT-2911GP/LXSC The Preface contains t he following sections:  “Safety Symbols Used in this Document” o n page[...]

  • Page 10

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 10 Safety Symbols Used in this Document This document uses the following conventions: Note Notes provide additional informatio n. Caution Cautions inform you t hat performing or omitting a spe cific action may result in equipment damage or loss of data. Warning Warning[...]

  • Page 11

    Preface 11 Contacting Allied Telesis If you need assistance with this prod uct, you may contact Allied Telesis technical support by going to the Suppo rt & Services section of the Allied Telesis web site at www.alliedtelesis.com/support . You can find links for the following services on this page:  24/7 Online Support - Enter ou r interactiv[...]

  • Page 12

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 12[...]

  • Page 13

    13 Chapter 1 Intr oduction This chapter provides an introductio n to th e Allied Telesis AT-2911GP Gigabit Fiber Ethernet PoE+ Adapter cards. This chapter contains the following sections:  “Description” on p age 14  “Model Naming Conventions” on page 18  “Supported Operating Systems” on p age 19  “Accessing Documents” o [...]

  • Page 14

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 14 Description The AT-2911GP adapter is a Gigabit Et hernet PCI Express (PCIe) card developed based on Broadcom’s BCM57 18 Ethernet controller. The adapter card is equipped with one 1000SX or 1000LX fiber op tic port and one 10/100/1000T Power over Ethernet Plus (PoE[...]

  • Page 15

    Chapter 1: Introduction 15 Dual Port Adapter The AT-2911GP adapter is a dual port adap ter to connect a PC to two separate networks. You can assign an IP add ress to each port. After you physically install t he AT-2911GP adapter on your Windows operating s ystem, you must ins tall driver s oftware. To instal l driver software, see Chapter 3, “Ins[...]

  • Page 16

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 16 SC Fiber Optic Adapter The AT-2911GP/SXSC and AT-2911G P/LXSC adapter cards are equipped with a 1000BASE-SX or 1000BASE-LX port with the SC adapter. The SC adapter is shown in Figure 3. Figure 3. SC Fiber Optic Adapter To connect the SC adapter to a network cab le, [...]

  • Page 17

    Chapter 1: Introduction 17 LED The AT-2911GP adapter card comes with two LED’s built into the copper port as shown in Figure 7. The LED away from the fiber optic po rt indicates the link and activity status of the cop per port; the LED close to the fiber optic port indicates the link and activity stat us of the fiber optic port. Figure 7. LED’s[...]

  • Page 18

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 18 Model Naming Conventions The hardware features of the AT-2911GP adap ter cards are represented by the letters and numbers in the model names. The conventions for the AT-2911GP adapter cards are ide ntified in Figure 8. Figure 8. AT-2911GP Model Naming Conventions Th[...]

  • Page 19

    Chapter 1: Introduction 19 Supported Operating Systems The AT-2911GP adapter card can be used as a dual port adapter or a bridge to connect two ports. Dual Port Adapter The following list shows the supported operating syste ms to use the AT- 2911GP adapter card as a d ual port adapter:  Windows 8  Windows Server 2012  Windows 7  Windows[...]

  • Page 20

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 20 Accessing Documents Documents for AT-2911GP adapter cards are a vailable at Allied Telesis websites. Allied Telesis Documents To access documents for AT-2911GP adapter cards, do the following: 1. Open a web browser , such as Internet Explorer or FireFox, on your sys[...]

  • Page 21

    Chapter 1: Introduction 21 Contents of Your Shipment The following items are Incl uded with your adapter card:  Antistatic bag The adapter card is shipped in an antist atic bag. It protects the adapter card when stored or shipped. Keep the ada pter card in its p ackaging until ready for inst allation.  S tandard-profile bracket The standard-p[...]

  • Page 22

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 22 Warranty Registration Allied Telesis hardware products are covered under limited warran ties. All Allied Telesis warranties are subjec t to and provided only on the terms and conditions set out in the Allied Telesis Limited Warranties listed on the Allied Telesis we[...]

  • Page 23

    23 Chapter 2 Installing the Hardwar e This chapter contains the following sections:  “System Requirements” on p age 24  “Reviewing Safety Precautions” on p age 25  “Pre-Installa tion Checklist” on p age 27  “Replacing the Bracket” on pag e 28  “Installing a Net work Adapter Card” on p age 30  “Connecting the [...]

  • Page 24

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 24 System Requirements Before installing the AT-2911GP adap ter card, make sure your system meets the requirements listed below:  PC with one of the following op erating systems installed: – Windows 8 – Windows Server 2012 – Windows 7 – Windows Server 2008 R[...]

  • Page 25

    Chapter 2: In stalling the H ardware 25 Reviewing Safety Precautions Review the following safety precauti ons before you begin to install an adapter card. Note The  indicates that a translation of the safety statement is available in a PDF document title d “Translated Safety Statements” posted on the Allied Telesis website at www. alliedtele[...]

  • Page 26

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 26 Warning The module is being installed in a system that operates with voltages that can be lethal. Before you remove the cover of your system, you must observe the following precaut ions to protect yourself and to prevent damage to the system compone nts. – Remove [...]

  • Page 27

    Chapter 2: In stalling the H ardware 27 Pre-Installation Checklist Before installing the AT-2911GP adapter card, check the following list: 1. Check that your computer has an ap propriate open PCIe slot. 2. Check that the power supply on your computer ha s a SATA power connector. 3. Verify that your system is using the latest BIOS. 4. When you downl[...]

  • Page 28

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 28 Replacing the Bracket The AT-2911GP adapter card is ship ped with the low-profile bracket attached to the adapter. Depending on your system, you may need to replace the bracket attached to your adapter card. The following procedure describes how to remove the low-pr[...]

  • Page 29

    Chapter 2: In stalling the H ardware 29 Figure 10. Fastening Screws onto Stand ard Bracket[...]

  • Page 30

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 30 Installing a Network Adapter Card The following instructions apply to installing an AT-2911GP adapter card in most systems. Refer to the manuals that were supplied with your system for details about performing t hese tasks on your particular system. To install the n[...]

  • Page 31

    Chapter 2: In stalling the H ardware 31 3. Select an empty, non-shared PCIe slot a nd remove the faceplate. Keep the faceplate in a safe place. Y ou may nee d it for future use. See Figure 12. Figure 12. Removing the Faceplate F rom PCIe Slot Note If you cannot locate or know how to fin d a PCIe slot, refer to the documentation that came with your [...]

  • Page 32

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 32 Figure 13. Inserting the Netwo rk Adapter Card Caution Do not use excessive force when seating the card, as the force may damage the system or the adapter ca rd. If the card resists seating, remove it from the system, realign it, and try again. 6. Secure the network[...]

  • Page 33

    Chapter 2: In stalling the H ardware 33 Figure 15. Connecting the SAT A Receptacle 8. Replace the system’s cover and secure it with the screws removed in step 2. 9. Disconnect any personal an tistatic devices. 10. Power the system on. Note If you installed the adapter card in Windows XP system before installing the drive r software, the Found New[...]

  • Page 34

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 34 Connecting the Network Cables The AT-2911GP adapter card is e quipped with the fiber optic and PoE+ copper ports. The fiber optic port is f or the network; the PoE+ copper port is for a PoE Powered Device (PD), such as a VoIP phone . To connect the adapter card to t[...]

  • Page 35

    35 Chapter 3 Installing the Driver Softwar e This chapter describes how to instal l driver software for the AT-2911GP adapter card onto your operating system. It contains the following topics:  “Overview” on page 36  “Downloading the Driver Sof tware” on page 37  “Accessing the Device Manager” on p age 39  “Installing the [...]

  • Page 36

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 36 Overview When you install the AT-2911GP adapter card o n your computer, your next step is to install driver software onto your Windows operating system. You can install driver software using Device Manag er or using the silent installation method. When you install d[...]

  • Page 37

    Chapter 3: Installing the Dri ver Software 37 Downloading the Driver Software The AT-2911GP adapter is not shipped with a software drive r CD. You must download driver software from the Allied Telesis website. To download driver software, do the follo wing: 1. Open a web browser, such as Inte rnet Explorer or FireFox, on yo ur system and enter the [...]

  • Page 38

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 38 5. Save the zip folder onto your system. 6. Right-click the zip folder and select Extract All . A window as shown in Figure 17 pop s up and prompts you to specify the location of a folder that you want to p lace unzipped files in. . Figure 17. Specifying the Folder [...]

  • Page 39

    Chapter 3: Installing the Dri ver Software 39 Accessing the Device Manager When you install or update the driver software fo r AT-2911GP adapter card, you must first access Device Manager. The procedures for accessing Device Manager are slightly dif ferent among Windows operating systems. To access De vice Manager on your operating system, follow o[...]

  • Page 40

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 40 The drop-up menu appears as shown in Figure 19. Figure 19. Drop-up Menu on Windows Server 2 012 and Windows 8 3. Select Device Manager from the menu. The Device Manager window opens. The syst em creates two Ethernet Controller entries as shown in Figure 20 on p age [...]

  • Page 41

    Chapter 3: Installing the Dri ver Software 41 Figure 20. Device Manager on Windows Server 20 12 and Windows 8 Accessing Device Manager on Windows Server 2008, Windows Vista, or Windows 7 To access Device Manager on Windows Server 2008, Windows Vist a, or Windows 7, do the following: 1. Right-click the Computer icon on the deskt op and select Proper[...]

  • Page 42

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 42 2. Click Device Manager on the le ft side bar. The Device Manager window opens. The syst em creates two Ethernet Controller entries as shown in Figure 22 on p age 42. Note The Windows system lists two entries as Ethernet Controllers if n o driver is installed. The s[...]

  • Page 43

    Chapter 3: Installing the Dri ver Software 43 Figure 23. System Properties Window on Win dows Server 2003 and XP 2. Select the Hardware Tab. The Hardware p age is shown in Figure 24. Figure 24. Hardware Page on Win dows Server 2003 and XP 3. Click Device Manage r .[...]

  • Page 44

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 44 The Device Manager window opens. The syst em creates two Ethernet Controller entries as shown in Figure 25. Note The Windows system lists two entries as Ethernet Controllers if n o driver is installed. The system may list entries as Broadcom NetXtreme devices or All[...]

  • Page 45

    Chapter 3: Installing the Dri ver Software 45 Installing the Driver Software Once you physically install the AT -2911GP adapter, the system detects the new hardware and creates two entries in Device Manager when the Windows operating system first boots up. Shortly after you lo g in, you need to install the driver software for you r adapter card. No[...]

  • Page 46

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 46 Figure 26. Ethernet Controller on Windows Server 201 2 and Windows 8 3. Select Update Driver Software . The Update Driver Softwa re window pop s up as shown in Figure 27. Figure 27. Update Driver Software Window on Windows Server 2012 and Windows 8[...]

  • Page 47

    Chapter 3: Installing the Dri ver Software 47 4. Select Browse my computer for driver software . The Update Driver Sof tware window prompts you to enter th e location of the driver folder as shown in Figu re 28. Figure 28. Update Dr iver Software Window on Windows Server 2012 and Windows 8 5. Specify the location of the driver soft ware. See “Dow[...]

  • Page 48

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 48 Figure 29. Update Driver Software Window on Windows Server 2012 and Windows 8 7. Click Close . 8. Repeat step 2 to step 7 o n the other Ethernet Controller entry. Installing the Driver Software on Windows Server 2008, Windows Vista, or Windows 7 To install the drive[...]

  • Page 49

    Chapter 3: Installing the Dri ver Software 49 Figure 30. Ethernet Controller on Windows Se rver 2008, Vista, and 7 3. Select Update Driver Software . The Update Driver Sof tware window pops up as shown in F igure 31. Figure 31. Update Driver Software Wind ow on Windows Server 2008, Vista, and 7[...]

  • Page 50

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 50 4. Select Browse my computer for driver software . The Update Driver Software window prompt s you to enter the location of the driver folder as shown in Figure 32. Figure 32. Update Driver Software on Win dows Server 2008, Vista, and 7 5. Specify the location of the[...]

  • Page 51

    Chapter 3: Installing the Dri ver Software 51 7. Click Close . 8. Repeat step 2 to step 7 on th e other Ethernet Controller en try. Installing the Driver Software on Windows Server 2003 or Windows XP To install the driver software onto Windows Server 2003 and Windows XP, do the following: 1. Access Device Manager. See “Accessing Device Manager on[...]

  • Page 52

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 52 Figure 35. Hardware Update W izard 1 4. Select No, not this time . 5. Click Next . The Hardware Update Wizard prompt s you to select one of two options as shown in Figure 36 Figure 36. Hardware Update W izard 2[...]

  • Page 53

    Chapter 3: Installing the Dri ver Software 53 6. Select Install from a list or specific location (Adv anced) . 7. Click Next . The Hardware Update Wizard prompt s you to specify the location of your driver software as shown in Figure 3 7 on page 53. Figure 37. Hardware Update Wizard 3 8. Specify the location of the driver soft ware. 9. Click Next .[...]

  • Page 54

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 54 Figure 38. Hardware Update W izard 4 10. Click Finish . 11. Repeat step 2 to step 10 on the other Ethernet Controller entry.[...]

  • Page 55

    Chapter 3: Installing the Dri ver Software 55 Updating the Driver Software If your operating system automatically in stalls a default driver or Broadcom driver, you need to update the d river software with th e driver that you downloaded from the Allied Tel esis website. To obtain the latest version of the AT-2911GP adapter driver, see “Downloadi[...]

  • Page 56

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 56 Figure 39. Device Manager on Windows Server 2012 and Windows 8 2. In the Device Manager window, right-click an Allied Telesis AT-2911GP Ethernet entry. The shortcut menu appears. 3. Select Update Driver Software . The Update Driver Software window p ops up as shown [...]

  • Page 57

    Chapter 3: Installing the Dri ver Software 57 Updating the Driver on Windows Server 2008, Windows Vista, or Windows 7 To update the driver software for yo ur AT-2911GP adapter card, perform the following procedure: 1. Access the Device Manager. See “Accessing Device Manage r on Windows Server 2008, Windows Vista, or Windows 7” on pa ge 41. 2. I[...]

  • Page 58

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 58 8. Repeat step 2 to step 7 o n the other Allied Telesis AT-2911GP Ethernet entry. Updating the Driver on Windows Server 2003 or Windows XP To install the driver software for the AT-291 1GP adapter card onto the Windows Server 2003 and Windows XP, do the following: 1[...]

  • Page 59

    Chapter 3: Installing the Dri ver Software 59 The Hardware Update Wizard prompt s you to specify the location of your driver software as shown in Figure 3 7 on page 53. 8. Specify the location of the driver soft ware that you downloaded from Allied Telesis website. 9. Click Next . The confirmation message is displayed as shown in Figure 38 on p age[...]

  • Page 60

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 60 Performing the Silent Installation To simplify the driver installation process, you may perfo rm a silent installation when installing driver software fo r the AT-2911GP adapter card entries. The silent installation is a method of insta lling software in the silent [...]

  • Page 61

    Chapter 3: Installing the Dri ver Software 61 7. Change the directory to the folde r where the dpin st utility and the driver files reside. 8. Install the driver in the silent mode by entering the followin g command: > dpinst /S Note Adding the /S switch to the dpinst command suppresses the display of wizard pages, user dialog boxes, a nd other [...]

  • Page 62

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 62[...]

  • Page 63

    63 Chapter 4 Installing the A T -MUX Utility This chapter describes how to inst all the AT-MUX utility onto your operating system and set VLAN pro perties. This chapter contains the following to pics:  “Overview” on page 64  “Downloading the A T -MUX Utility Setup File” on page 65  “Installing the A T -MUX Utility” on page 67 ?[...]

  • Page 64

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 64 Overview The AT-MUX utility is a Windows based application tha t bridges the fiber optic port to the copper port. Once you in stalled the AT-MUX utility on your system, the copper port of the AT-2911GP adapter card turns into a switch port. When you want to co nnect[...]

  • Page 65

    Chapter 4: Installing th e AT-MUX Utility 65 Downloading the AT-MUX Utility Setup File The AT-2911GP adapter is not shipped with a AT-MUX utility CD. You must download the AT-MUX utility setup file from the Allied Telesis website. To download driver software, do the follo wing: 1. Open a web browser, such as Inte rnet Explorer or FireFox, on yo ur [...]

  • Page 66

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 66 5. Save the zip folder onto your system. 6. Right-click the zip folder and select Extract All . A window as shown in Figure 43 pop s up and prompts you to specify the location of a folder that you want to p lace unzipped files in. . Figure 43. Specifying the Folder [...]

  • Page 67

    Chapter 4: Installing th e AT-MUX Utility 67 Installing the AT-MUX Utility After you download the AT-MUX util ity setup file from Allied Telesis website, install the AT-MUX utility. Note To install the AT-MUX utility, you must have administrative privileges. 1. Click the AT-MUX utility setup file that you just d ownloaded. The A T -MUX Setup Wizard[...]

  • Page 68

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 68 Figure 45. AT-MUX Setup Wizard 2 3. Click Nex t. The confirmation message appears as shown in Figure 46 when the A T -MUX utility is successfully installed. Figure 46. Figure 46. AT-MUX Setup Wizard 3 4. Click Close .[...]

  • Page 69

    Chapter 4: Installing th e AT-MUX Utility 69 Accessing the AT-MUX Utility To configure the AT-MUX utility, do the fo llowing: Note The procedures for accessing the AT-MUX utility are slightly different among Windows operating syste ms. The following instructions is for Windows 7 operatin g system to show an example. 1. Start your Windows operating [...]

  • Page 70

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 70 Figure 48. Network and Internet in Control Panel 4. Click ATI Vlan Setup . The A T -MUX utility start s as shown in Figure 49. Figure 49. AT-MUX Utility 5. Click one of the ATI Virtual LAN Adapter en tries. The Vlan Settings windows pop s up as shown in Figure 50 on[...]

  • Page 71

    Chapter 4: Installing th e AT-MUX Utility 71 Figure 50. AT-MUX Vlan Settings 6. Specify the Vlan ID and Priority.  Vlan ID— The range is from 0 to 40 55.  Priority — The range is from 0 to 7. 7. Click OK . 8. Repeat step 5 to step 7 on th e other ATI Virtual LAN Adapter ent ry. Note The fiber port and cop per port have separate VLAN I D a[...]

  • Page 72

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 72 Uninstalling the AT-MUX Utility If you want to use the copper port on the AT-2911GP adapter as a re gular network port, you must uninstall the AT-MUX utility. To uninstall the AT-MUX utility from your ope rating system, do the following: Note The procedures for unin[...]

  • Page 73

    Chapter 4: Installing th e AT-MUX Utility 73 Figure 52. Control Panel - Programs and Fea tures 4. Double-click Allied Telesis ATMux Ethernet Bridge Driver . A confirmation window pop s up as shown in Figure 53. z Figure 53. Uninstall Confirmation Window 5. Click Yes .[...]

  • Page 74

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 74[...]

  • Page 75

    75 Chapter 5 Configuring a V oIP Phone System This chapter describes how to co nfigure a VoIP phone system using AT- 2911GP adapters. It contains the following topics:  “Overview” on page 76  “Configuring VLAN T agging on Adapter Ports” on p age 77[...]

  • Page 76

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 76 Overview The AT-2911GP adapter ca rd is installed on a PC and connects the PC to the Ethernet network through th e fiber optic port and a Powered Device (PD) through the PoE+ copper port. A PD is a device powered through an Ethernet cable by a Power Supply Eq uipmen[...]

  • Page 77

    Chapter 5: Configuring a VoIP Phone System 77 Configuring VLAN Tagg ing on Adapter Ports To separate voice traffic coming from the VoIP phone from data traffic from the PC, several combinations of VLAN tagging setti ngs are possible. VLAN Tagging Combinations Figure 55 illustrates possible VLAN tagg ing combinations. In this e xample, voice frames [...]

  • Page 78

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 78 Using VLAN- Capable VoIP Phones Some VoIP phones are capable o f VLAN tagging. Config 1 and Config 2 are using VLAN-capable VoIP phones . If your VoIP phone is VLAN capable, assigns the VLAN ID 150 to a VoIP phone setting. Voice frames get the VLAN tagged at the pho[...]

  • Page 79

    79 Chapter 6 Modifying Advanced Pr operties This chapter includes the following topics:  “Overview” on page 81  “Supported Advanced Properties” on p age 82  “Accessing Advanced Propertie s” on page 87  “802.1p QOS” on p age 89  “802.3az EEE” on p age 90  “ARP Offload ” on page 91  “Checksum Offload” [...]

  • Page 80

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 80  “Virtual Machine Queues” on page 125  “VLAN ID” on page 126  “VMQ VLAN Filtering” o n page 127  “W ake Up Capabilities” on p age 128  “W ake on Magic Packet” on page 130  “W ake on Pattern Match” on page 131  “WOL S pe[...]

  • Page 81

    Chapter 6: Modifying Adv anced Properties 81 Overview The AT-2911GP adapter ports allow you to modify advanced properties to meet your requirements. To access the advanced properties, access Device Manager, then go to each advanced prop erty page. Guidelines Here are the guidelines to modifying the advanced properties:  To change the advanced pr[...]

  • Page 82

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 82 Supported Advanced Properties The supported advanced properties depend u pon the driver version, interface, and the operating system that the adapter is installed on. Windows XP and Server 2003 Table 4 shows lists of supported advanced properties for fiber and coppe[...]

  • Page 83

    Chapter 6: Modifying Adv anced Properties 83 T able 5. Advanced Properties for Windows V ista and Server 2008 Advanced Property Windows V ista and Server 2008 v . 15.2.0.5 v . 15.6.0.3 Fiber Copper Fiber Copper “802.3az EEE” on page 90 XXXX “EEE Control Policies” on page 94 XXXX “Ethernet@WireSpeed” on page 96 XXXX “Flow Control” on[...]

  • Page 84

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 84 Windows 7 and Server 2008 R2 Table 6 shows lists of supported advanced properties when the adapter is installed on Windows 7 or Windows Serve r 2008 R2. Driver software versions 15.2.0.5 and 15.6.0.3 are ava ilable for Windows 7 and Windows Server 2008 R2. Note The [...]

  • Page 85

    Chapter 6: Modifying Adv anced Properties 85 ∗ the property is not supported in Windows 7 32 -bit version. Windows 8 and Server 2012 Table 7 shows lists of supported advanced properties when the adapter is installed on Windows 8 or Windows Serv er 2012. Driver software version 15.6.0.3 is available for Window s 8 and Windows Server 2012 . Note Th[...]

  • Page 86

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 86 ∗ the property is not su pported in Windows 8 32 -bit version. “Ethernet@WireSpeed” on page 9 6 XX “Flow Control” on page 97 XX “Interrupt Moderation” on page 99 XX “Jumbo Mtu” on page 101 XX “Large Send Offload v2 (IPv4)” on page 105 XX “Lar[...]

  • Page 87

    Chapter 6: Modifying Adv anced Properties 87 Accessing Advanced Properties To modify advanced properties, first access Device Manager, open the properties of your adapter interf ace, and select a feature you want to change its setting. 1. To access the Device Manager, follow one of these procedures:  “Accessing Device Manager on Windows Server[...]

  • Page 88

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 88 3. Click the Advanced tab. The Advanced Properties window op ens as shown in Figure 57. Figure 57. Advanced Properties Window[...]

  • Page 89

    Chapter 6: Modifying Adv anced Properties 89 802.1p QOS The 802.1p QOS property allows you to enable or disable the Quality of Service (QoS) feature on the adapte r. QoS is a network standard for managing traffic by assigning priority to packet s. Note Enable the 802.1p QOS property o nly when the network supports QoS. To enable or disable the 802.[...]

  • Page 90

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 90 802.3az EEE The 802.3az EEE (Energy Efficient Ethernet) pro perty allows you to optimize the energy usage of a co pper in terface over Ethernet. To enable or disable the 802.3az EEE feature, do the following: 1. Access the Advanced Properties. See “Accessing Advan[...]

  • Page 91

    Chapter 6: Modifying Adv anced Properties 91 ARP Offload The ARP Offload feature enables the adapter not to wake up when responding to an ARP request. ARP is used to verify whethe r a computer is still present on the network an d resolute an IP address into a MAC address. To enable or disable the ARP Offload fea ture, do the following: 1. Access th[...]

  • Page 92

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 92 Checksum Offload The Checksum Offload feature allows the adapter to verify the TCP/IP checksum to enhance receive and transmit performance and reduce CPU utilization. To enable or disable the Checksum Offload fe ature, do the following: 1. Access the Advanced Proper[...]

  • Page 93

    Chapter 6: Modifying Adv anced Properties 93 3. Select one of the following options:  None — The TCP/IP checksum feature is disabled.  Rx TCP/IP Checksum — The adapter ve rifies TCP/IP checksum only for receiving packets.  Tx TCP/IP Checksum — The adapter verifies T CP/IP checksum only for transmitting packets.  Tx/Rx TCP/IP Check[...]

  • Page 94

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 94 EEE Control Policies The EEE (Energy-Efficient Ethernet) Cont rol Policies feature enables the adapter to manage power for the best performan ce. To change the setting of the EEE Con trol Policies feature, do the following: 1. Access the Advanced Properties. See “[...]

  • Page 95

    Chapter 6: Modifying Adv anced Properties 95  Maximum Power Saving — The adapter mana ges power for the best energy saving. 4. Click OK .[...]

  • Page 96

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 96 Ethernet@WireSpeed The Ethernet@WireSpeed feature c onnects two gigabit device s even when the devices are connected throug h an impaired copper cable. To view the Ethernet@WireSpeed setting, do the following: 1. Access the Advanced Properties. See “Accessing Adva[...]

  • Page 97

    Chapter 6: Modifying Adv anced Properties 97 Flow Control The Flow Control feature allows y ou to control the flow between the AT-2911GP adapter port and its lin k partner. You can enable or disable the adapter port to process receive d PAUSE frames and transmit PAUSE frames. To enable or disable the Flow Control fe ature, do the following: 1. Acce[...]

  • Page 98

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 98  Tx & Rx Enabled (Tx/Rx PAUSE) — The adapter processes PAUSE frames when receiving and transmits PAUSE frames.  Rx Enabled (Rx PAUSE) — The adapter processes PAUSE frames when receiving, but does not transmit PAUSE frame .  Tx Enabled (Tx PAUSE) —[...]

  • Page 99

    Chapter 6: Modifying Adv anced Properties 99 Interrupt Moderation The Interrupt Moderation feature allows you to limit the rate of interrupts to the CPU during packet transmission and packet reception. When this feature is enabled, interrupts are han dled as a group so that the CPU utilization decreases; however, the latency may i ncrease. To enabl[...]

  • Page 100

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 100 IPv4 Checksum Offload The IPv4 Checksum Offload feature allows the adap ter to verify the IPv4 checksum to enhance IPv4 receiv e and transmit performance and reduce CPU utilization. To enable or disable the IPv4 Checksum Offloa d feature, do the following: 1. Acces[...]

  • Page 101

    Chapter 6: Modifying Adv anced Properties 101 Jumbo Mtu The Jumbo Mtu (Maximum transmission unit) feature a llows you to specify the size of the Ethernet frame tha t the adapter port supports. The network performance usually improves when t he larger frame size is specified; however, the network must be capable of supporting the oversized Ethernet [...]

  • Page 102

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 102 Large Send Offload The Large Send Offload feature allows you to control the load of sending out large packets. When this feature is e nabled, the adapter segments large packets and reduces the CPU load. To enable or disable the Large Send Offload feature, do the fo[...]

  • Page 103

    Chapter 6: Modifying Adv anced Properties 103 Large Send Offload (IPv4) The Large Send Offload (IPv4) feature allows you to control the load of sending out large packets. When this feature is enabled, the adapter port segments large packets and reduces the CPU load. The Large Send Offload (IPv4) feature supports large packets up to 64kb. The Large [...]

  • Page 104

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 104 3. Select one of the follo wing options:  Disable — This feature is disabled.  Enable — The adapter port segments large packets up to 64kb for IPv4 traffic before sending them out. This is the default setting. 4. Click OK .[...]

  • Page 105

    Chapter 6: Modifying Adv anced Properties 105 Large Send Offload v2 (IPv4) The Large Send Offload v2 (IPv4) feature allows you to control the load of sending out large packets. When this feature is enabled, the adapter port segments large packets for IPv4 traffic and reduces the CPU load. This feature, which supports large packets up to 256kb, over[...]

  • Page 106

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 106 3. Select one of the follo wing options:  Disable — The feature is disabled.  Enable — The adapter port segments large packets up to 256kb for IPv4 traffic before sending them out. This is the default setting. 4. Click OK .[...]

  • Page 107

    Chapter 6: Modifying Adv anced Properties 107 Large Send Offload v2 (IPv6) The Large Send Offload v2 (IPv6) feature allows you to control the load of sending out large packets. When this feature is enabled, the adapter port segments large packets for IPv6 traffic and reduces the CPU load. To enable or disable the Large Send Offloa d v2 (IPv6) featu[...]

  • Page 108

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 108 Locally Administered Address The Locally Administered Address allows you to replace the MAC address originally assigned to the adapter with a user-defined address. The user- defined address that you assign to the adapter is called a locally administered address. Ca[...]

  • Page 109

    Chapter 6: Modifying Adv anced Properties 109 Figure 72. Locally Administered Address Page 3. In the Value text box, enter a locally administere d address for the AT-2911GP adapter. By default, no locally administered address is assigned. 4. Click OK .[...]

  • Page 110

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 110 Network Address The Network Address property allows you to replace the MAC address originally assigned to the adapter with a user-defined address. The user- defined address that you assign to the adapter is called a locally administered address. Caution The network[...]

  • Page 111

    Chapter 6: Modifying Adv anced Properties 111 3. In the Value text box, enter a locally administere d address for the AT-2911GP adapter. By default, no locally administered address is assigned. For more information, see “Gui delines for Assigning a Locally Administered Address” on pa ge 108. 4. Click OK .[...]

  • Page 112

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 112 NS Offload The NS (Neighbor Solicitation) Offload feature enables the adapter not to wake up when responding to an NS requ est. To enable or disable the NS Offload featu re, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Propertie s?[...]

  • Page 113

    Chapter 6: Modifying Adv anced Properties 113 Priority & VLAN The Priority & VLAN feature allows you to control sending and receiving tagged frames of QoS and VLAN. Note When you install the AT-MUX utility on your system to bridge frames from the copper port to the fiber port, se t a priority and VLAN ID in the AT-MUX utility. See “Access[...]

  • Page 114

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 114 3. Select one of the follo wing options:  Priority & VLAN Enabled — The adapter sends and receives QoS and VLAN tagged frames. This is the de fault setting.  Priority & VLAN Disabled — The adapter does not send and ignores QoS and VLAN t agged fra[...]

  • Page 115

    Chapter 6: Modifying Adv anced Properties 115 Receive Buffers The Receive Buffers property spe cifies the number of packet receive buffers allocated for the adapter port. Increasing this value may enhance performance in receiving traffic, but consume s more system memory. To change the Receive Buff ers value, do the following: 1. Access the Advance[...]

  • Page 116

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 116 Receive Side Scaling The Receive Side Scaling (RSS) feature allows the adapter to e fficiently distribute receive processing across multiple CPU’s and to prevent from overloading a single CPU. To make this feature effective, th e computer must have multiple CPU?[...]

  • Page 117

    Chapter 6: Modifying Adv anced Properties 117 Maximum Number of RSS Queues The Maximum Number of RSS Queues property allows you to specify the maximum number of RSS queues that the adapter assig ns receiving data to. To Specify the Maximum Number of RSS Queue s, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properti[...]

  • Page 118

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 118 RSS Queues The RSS Queues feature allocates queue space between the adap ter port and processor, and allows you to specify th e number of RSS queues that the adapter assigns receiving data to. To Specify the RSS Queues value, do the following: 1. Access the Advance[...]

  • Page 119

    Chapter 6: Modifying Adv anced Properties 119 Speed & Duplex The Speed & Duplex property sets the link speed and duplex mode for the copper port. For the fiber port, Auto or Auto Negotiatio n is specified. To change the Speed & Duplex p roperty, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties”[...]

  • Page 120

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 120 TCP/UDP Checksum Offload (IPv4) The TCP/UDP Checksum Offload (IPv4) function enables the adapter port to compute the checksum of transmitt ing IPv4 packets and verify the checksum of receiving IPv4 packets, taking loa d off from the CPU. To modify the TCP/UDP Check[...]

  • Page 121

    Chapter 6: Modifying Adv anced Properties 121 3. Select one of the following options:  Rx & Tx Enabled — Enables the TCP/UDP Checksum Offload (IPv4) function for both receivi ng and transmitting IPv4 packets. This is the default setting.  Disabled — Disables the TCP/UDP Checksum Offload (IPv4 ) function for both receiving and tra nsmi[...]

  • Page 122

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 122 TCP/UDP Checksum Offload (IPv6) The TCP/UDP Checksum Offload (IPv6) function enables the adapter port to compute the checksum of transmitt ing IPv6 packets and verify the checksum of receiving IPv6 packets, taking loa d off from the CPU. To enable or disable the TC[...]

  • Page 123

    Chapter 6: Modifying Adv anced Properties 123 3. Select one of the following options:  Rx & Tx Enabled — Enables the TCP/UDP Checksum Offload (IPv6) function for both receivi ng and transmitting IPv6 packets. This is the default setting.  Disabled — Disables the TCP/UDP Checksum Offload (IPv6 ) function for both receiving and tra nsmi[...]

  • Page 124

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 124 Transmit Buffers The Transmit Buffers property specifies the number of packet transmit buffers allocated for the adapter port. To change the Transmit Buffers va lue, do the following: 1. Access the Device Manager on your operating system. See “Accessing Advanced [...]

  • Page 125

    Chapter 6: Modifying Adv anced Properties 125 Virtual Machine Queues The Virtual Machine Queues feature allows th e adapter port to create virtual network queues to reduce network traff ic. To enable or disable the Virtual Machine Queues feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on p age 8[...]

  • Page 126

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 126 VLAN ID The VLAN ID property allows you to specify a VLAN ID on your network to the adapter port. The adapter port a dds the value of the VLAN ID to a frame in the VLAN tag before transmitting the frame. Note When you install the AT-MUX utility on your system to br[...]

  • Page 127

    Chapter 6: Modifying Adv anced Properties 127 VMQ VLAN Filtering The VMQ VLAN Filtering feature a llows the adapter port to filter data packets using the VLAN ID in the m edia access control (MAC) header to improve networking performance and reduc e CPU utilization. To make the VMQ VLAN Filtering feature effective, the host computer must be set in [...]

  • Page 128

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 128 Wake Up Capabilities The Wake Up Capabilities feature en ables the adapter to wake up from a low-power mode when the adapter port re ceives a network wake-up data unit. Two types of wake-up d ata units can be accepted: Magic packet and Wake Up frame. To change the [...]

  • Page 129

    Chapter 6: Modifying Adv anced Properties 129  Magic Packet — The adapter wakes up from a low-power mode when receiving a Magic packet.  None — The adapter stays in a low-power mode .  Wake Up Frame — The adapter wa kes up from a low-power mode when receiving a Wake Up frame. 4. Click OK .[...]

  • Page 130

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 130 Wake on Magic Packet The Wake on Magic Packet feature en ables the adapter to wake up from a low-power mode when the adapter port re ceives a Magic packet. To enable or disable the Wa ke on Magic Packe t feature, do the following: 1. Access the Advanced Properties.[...]

  • Page 131

    Chapter 6: Modifying Adv anced Properties 131 Wake on Pattern Match The Wake on Pattern Match f eature enables the network adapter to wake up from a low-power mode wh en the packet matches the wake patterns specified in the operating system. To enable of disable the Wake on Pattern Match feature, do the following: 1. Access the Advanced Properties.[...]

  • Page 132

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 132 WOL Speed The WOL Speed property allows you to sp ecify the speed of Wake- on- LAN on your adapter port. To view this setting, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Propertie s” on page 87. 2. Select WOL Speed in the Pro p[...]

  • Page 133

    133 Chapter 7 Uninstalling the Driver Softwar e This chapter describes how to unins tall the driver software for the AT-2911GP adapter card. This chapter contains the following to pics:  “Overview” on page 134  “Uninstalling t he Driver Software Using Device Mana ger” on page 135  “Uninstalling t he Driver Software Silently” on[...]

  • Page 134

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 134 Overview When you no longer use the AT-2911GP adap ter card for your computer, you may want to uninstall the driver sof tware from your operating system. As you can install driver software for the AT-2911GP adapter card using Device Manager or the silent installati[...]

  • Page 135

    Chapter 7: Uninstalling the Dri ver Software 135 Uninstalling the Driver Soft ware Using Device Manager To uninstall the driver software from you r operating system, do the following: 1. Start your Windows operating system and log in. 2. Access the Device Manager. See “Accessing the Device Manager” on p age 39. 3. In the Device Manager window, [...]

  • Page 136

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 136 7. Click OK to complete the uninstall. 8. Repeat step 4 to step 7 o n the other Allied Telesis AT-2911GP Ethernet entry.[...]

  • Page 137

    Chapter 7: Uninstalling the Dri ver Software 137 Uninstalling the Driver Software Silently You can apply the silent installa tion method to uninstall th e driver. Uninstall the driver without user-int erven tion, perform the following steps: 1. Open a command prompt window with admin istrator privileges. 2. Change the directory to the folde r where[...]

  • Page 138

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 138[...]

  • Page 139

    139 Chapter 8 T r oubleshooting This chapter describes troubleshooting p rocedures. It contain s the following sections:  “Checking the Port LED on the Adapter” on p age 140  “T roubleshooting Checklist” on page 141  “T esting Network Connectivity” on page 142[...]

  • Page 140

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 140 Checking the Port LED on the Adapter The AT-2911GP adapter card comes with two LED’s. On e LED indicates the link status for the copper port; the other indicates the lin k status for the fiber optic port. Note Before the port LED can provide troub leshooting info[...]

  • Page 141

    Chapter 8: Troublesho oting 141 Troubleshooting Checklist The following checklist provides recommended actions t o take to resolve problems installing the AT-2911GP adap ter card or running it in your system. Warning Before opening the cabinet of yo ur system for removing or inserting the adapter card, review all precautions outlined u nder “Revi[...]

  • Page 142

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 142 Testing Network Connectivity This section describes how to test network connectivity f or Windows and Linux networks. Note When you are using the fiber optic port, both the adapter and the switch must be set to the same sp eed and duplex mode. When you are using th[...]

  • Page 143

    Chapter 8: Troublesho oting 143 Figure 93. Command Window with ip config/all displayed 4. Type ping <IP address> from the command line, then p ress Enter . The network connectivity informat ion is displayed, as sh own in Figure 94. Figure 94. Command Window with ping displayed Linux To verify that the Ethernet interface is up and run ning, ru[...]

  • Page 144

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 144 To ping an IP host on the network to ve rify connection has been established, perform the following pro cedure. 1. From the command line, type ping <IP addre ss> . 2. Press Enter . The command displays the p acket send/receive st atus.[...]

  • Page 145

    145 Appendix A Specifications Physical Specifications Dimensions: 14.09 cm x 5.6cm (5.5 in. x 2.2 in.) Weight : 68 g (2.4 oz) Environmental Specifications Operating T emperature: 0°C to 40°C (32°F to 104°F) S torage T emperature: -25°C to 70°C (-°13F to 158°F) Relative Humidity: 5% to 90% (non-condensing) Power Specifications Signaling V ol[...]

  • Page 146

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 146[...]

  • Page 147

    147 Appendix B Cleaning Fiber Optic Connectors This appendix provides how to clea n fi ber optic connectors and consists of the following sections:  “Overview” on page 148  “Cleaning Using a Cartridge-T ype Cleaner” on pa ge 149  “Cleaning Using a Swab” on p age 151[...]

  • Page 148

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 148 Overview The fiber optic connector consists of a fiber optic plug and its adapter. The end of the fiber optic cable is held in the core of t he ferrule in the plug as shown in Figure 95. Light signals are transmit ted through the core of the fiber. Figure 95. Ferru[...]

  • Page 149

    Appendix B: Cleaning Fiber Optic Connectors 149 Cleaning Using a Cartridge-Type Cleaner Fiber optic cartridge cleaners are availa ble from many vendors and are typically called “cartridge cleaners,” as shown in Figure 97. Figure 97. Cartridge Cleaner Note Do not use compressed air or aerosol air to clean a fiber optic connector. To clean a fibe[...]

  • Page 150

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 150 Note Rub the ferrule tip on the clea ning surface in one direction only. 3. When you reach the end of the cleaning surface, pick up the ferrule tip, rotate and place it at the top and ru b downwards at least 2 times. Caution Failing to pick up the ferrule tip when [...]

  • Page 151

    Appendix B: Cleaning Fiber Optic Connectors 151 Cleaning Using a Swab Specially treated swabs (stick cleaner s) are available for cleaning inside connector adapters or hard-to-reach ferrule tips. These swabs, ofte n referred to as “lint free” or “alcohol fre e” swabs, are available from many vendors. See Figure 99. Stick cleaners are availa[...]

  • Page 152

    AT-2911GP Gigabit Fib er Ethernet PoE+ Adapte rs Installation and User’s Guide 152 3. If a fiber inspection scope is avail able, use the scope to inspect th e connector to make sure that it is clea n. 4. Reconnect the cable t o the port or protect the ferr ule tip with a dust cap.[...]