Yealink SIP-T18p manual

About This Guide Thank you for choosing this Simply IP Phone which is especially design ed for power users i n th e o ffice environment. It features fashi onable an d sl eek d esign, abund ant telephony applicati ons, broad i nteroperability with the popular 3 rd party V oIP products, fulfilling the V oIP depl oyment needs from enterprise and ITSP [...]

Tables of Contents Getting S tarted .................................................................................. - 1 - Packing L ist ............................................................................................................................... - 1 - Assembli ng the Phone .......................................................[...]

Call T ransfer ..................................................................................................................... - 15 - 3-way Confer ence ............................................................................................................ - 16 - V oicem ail ................................................................[...]

Enterprise IP Phone Getting Started - 1 - Getting S tarted Packing List The foll owing components are incl uded in your package:  Simply IP Phone  Phone Stand  Po wer Adap ter[...]

Enterprise IP Phone Getting Started - 2 -  Handset & Handset C ord  Ethernet Cable  Quick Install ation Gui de & Quick R eference  CD Content Check this l ist before i nstallati on to ensure that you have re ceived each item. If you are missing any it ems, contact your IP phon e reseller. Assembling the Phon e This section intro[...]

Enterprise IP Phone Getting Started - 3 - 1) Attach the Stand, as show n below: 2) Connect Hand set, as shown below: 3) Connect Network and Power There are two ways for network and power source connecti ons. Y ou can either c onnect the phon e t o the AC Power directl y using t he power adapter or t o a PoE compli ant switch or hub. Y our system ad[...]

Enterprise IP Phone Getting Started - 4 - Configuration and Re gistration If you are administrator , yo u need to do some simple co nfig uration to make the phone work. If not, please c ontact with your i nternet administrator or service pr ovider fo r more details. Network Configuration The network in formation can be set an d check by the phone o[...]

Enterprise IP Phone Getting Started - 5 - after the ton e ” to indi cate that the configuration is fail ed. DNS2 ： Pickup th e handset an d di al “ * *84 ＃ ” , aft er heari ng the prompt “ Please enter the value after beepin g ” , pl ease in put the DNS1 ( For exampl e:202.101.103.55 ＃ ) ， you will hear prompts “ Please hang up [...]

Enterprise IP Phone Getting Started - 6 - Using th e wrong netw ork parameters m ay result i n inaccessi bility of your ph one an d may al so h ave an i mpact on your network performanc e. Pl ease contac t your netw ork admini strator . Account Setti ngs The ph one attempts to r egister to the S IP server usin g the ac count/registrar d ata provide[...]

Enterprise IP P hone Overview - 7 - Overview Keyp ad Instruction Y ou can check the foll owin g list which introduces the IP phone’ s keypad i n details: Hot Key This IP phone has two hot keys, u sers can specify correspondin g functions through the W eb UI. DTMF Keypad Use the DTMF hard keys to enter numbers, l etters and special characters. Vol[...]

Enterprise IP P hone Overview - 8 - ： Press to dial out the last di aled number; : Mute audio transmission locall y during calls; Power Indication LED T able 1 Green Lig ht LED Status Descriptio n Steady Green The account i s active Slow Bli nking Green There is call on mute F ast Blinking twi ce The phone is und er DND/Forward status T able 2 Re[...]

Enterprise IP P hone Overview - 9 - -- Link Statu s Phone Functions -- Fo rward -- Call W aiting -- DSS K eys -- K ey as Send -- Hot Line -- Anon ym Call -- DND -- DND Code -- Dial Plan -- T ones Basic Feature -- Ring T one -- Phone V olume Advanced Fe ature -- Acc ounts -- Network -- Re set F actory -- Set AES K ey -- Set admin PWD -- V oice -- Up[...]

Enterprise IP Phone Customizin g Your Pho ne - 10 - Customizing Y our Phone General Settings Phone S tatus Y ou can check the network status of your ph one by keypad, or check the phone status by W eb interface. T o operate via the keypad, pl ease refer to the above “ Network con figuration ” . T o view the Phone Stat us via W eb interfac e: Op[...]

Enterprise IP Phone Customizin g Your Pho ne - 1 1 - G723_53 。 Y ou can enable/di sable the desired codecs via W eb i nterface. Pl ease contact your System Administrator for more detail s about the codecs. T o enable/di sable the codecs: 1) Choose Account->Code cs. 2) Use the na vi gation keys to highli ght the de sired one in the Enable/Disab[...]

Enterprise IP Phone Customizin g Your Pho ne - 12 - Dial Plan A d ial plan establishes the expected nu mber a nd pattern of digit s for a telephone number . Thi s i nclu des country codes, access co des, area codes and all combi nations of digits d ialed . Fo r example if you set the Prefix as 0 and R eplace as 00 86 (Chi nese country code), when y[...]

Enterprise IP Phone Customizin g Your Pho ne - 13 - 2) Enter the desired “ x/. ” 3) Press Add button to save the changes. 4) Y ou can al so delete a speci fic one from the dial plan list by pressing Del button. Note: “ x ” represents any one Character; “ . ” Represents strin g of characters. Block Out The specific ph one numbers can be [...]

Enterprise IP Phone Using the Basic Phon e Functions - 14 - Using the Basic Call Func tions Making a call Call Devices 1) Pickup the hand set, and dial the number you want to cal l, or 2) Press the RD but ton to dial out th e last number you have called , or 3) Press the DSS keys whi ch have been set as speed di al button. Then press the SEND b utt[...]

Enterprise IP Phone Using the Basic Phon e Functions - 15 - T o configure Call For ward vi a W eb interface: Choose Phone- >Fe atur es->Forwar d to do the relati ng changes. Please refer th e above configuration informati on. During an A c tive Call Mute This fun ction allows you to mu te the microphone of the acti ve au dio devi ce d uring a[...]

Enterprise IP Phone Using the Basic Phon e Functions - 16 - party such as another e xtension, mobi le phone numb er , etc. There a re three ways to transfer the call: Blind T ransfer , Attended T ransfer and Semi -A ttend T ransfer . T o Blin d T ransfer via phone ope ration : 1) A and B i s on an conversati on, A press TRAN Button to put B on hold[...]

Enterprise IP Phone Using the Basic Phon e Functions - 17 - Note: Please contact your sys tem admini strator for th e c onnecting code. Di fferent s ystems have different codes. T o retrieve the new voi cemail via th e Phone interface: 1) Pick up the hand set and dial t he connecting code, for e xampl e: *97, then press # key to dial out. 2) Y our [...]

Enterprise IP Phone Using the Advanced Phone Functions - 18 - Using the Advanced Phone Functio ns Account Setting Please refer to the previous part “Configuration and R egistration” for the basi c account setting i nformation. Th e fol lowing tabl e li sts the in struction of the fiel d abou t the advanced Account Setting. Field Name Descriptio[...]

Enterprise IP Phone Using the Advanced Phone Functions - 19 - priority to users by setti ng the value. Local RTP Port Define the port for voice transmi ssion. WebServer Users can choose th e W ebServer type: Disabl e, HT TP . T o configure VLAN settings via W eb int erface: Choose Network ->Advanced to do the relati ng config uration. Y ou can c[...]

Enterprise IP Phone Using the Advanced Phone Functions - 20 - interface access i s admin . T o change the admi nistrator password via We b in terface: Choose Se curity , ent er the cur rent pass word, new passw ord an d conf irm password, choose Confirm butt on to save the changes, or Cancel button to can cel the change s. Reboot Y ou sh ould reboo[...]

Enterprise IP Phone Using the Advanced Phone Functions - 21 - flawlessly . If you requi re updati ng the phone ’ s firmware pl ease contact your system admini strator . Y ou can onl y update the firmware via W eb interface. T o update the fi rmware manuall y via W eb interface: 1) Choose Upgrade->Basi c->Browse, select the fi rmware file i [...]

Enterprise IP Phone Using the Advanced Phone Functions - 22 - Note: Y ou can a sk your system admi nistrator for the decr ypt passw ord. System Log E xport If there ar e any err ors hap pened in your phone, you can export the system log and send to your system admi nistrator for diagn osis. T o export the System L og: Choose Upgrade->Advanced, s[...]

Enterprise IP Phone Using the Advanced Phone Functions - 23 -  V oice Mail  DTMF Note: Quick acc ess f eature l ike V oicemai l mu st first be confi gured on your PBX i n ord er to work on your phone. Se e your system admi nistrator for more in formation. Speed Dial Y ou can config ure the k ey as a si mplified speed d ial k ey . This key fun[...]

Enterprise IP Phone Using the Advanced Phone Functions - 24 - Call Return When the key is config ured a s Call Return key you are all owed t o di al out t he l ast phone call you received. T o assign th e key as Call Return: 1) Choose Phone->DSS K ey->Line K ey , choose one of the k ey you want to make the assignment, there i s a pull- down m[...]

Enterprise IP Phone Using the Advanced Phone Functions - 25 - V oice Mail When the key i s configured as Voicemail key you are all owed to access voi cemail quickly by pressin g this key . T o assign th e key as V oice Mail: 1) Choose Phone->DSS K ey->Line K ey , choose one of the k ey you want to make the assignment, there i s a pull- down m[...]

Enterprise IP Phone Using the Advanced Phone Functions - 26 - 3) Press Confirm button t o save the changes, or Cancel to cancel the changes. Note: 1. Please contact your system admi nistrator for m ore informati on about the frequency and time period par am eters. Y ou can enter up to 8 g roups f or each t one. 2. If the frequency i s set as 0, it [...]

Enterprise IP Phone Using the Advanced Phone Functions - 27 - Ring Users can group your c ontacts, and then set the ring in g tone for each group. T o edit the Ri ng option via W eb int erface: 1) Choose Phone->Ri ng. 2) Internal Rin ger T ext: T o set group na me. For example, family . 3) Internal Rin ger File: T o choose a sp ecial rin g tone [...]

Enterprise IP Phone Trouble Shooting - 28 - T rouble Shooting I can not register to the server ？ 1) Check the IP add ress. If you set your WAN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Check your gateway . 3) Check your DNS server . 4) Make sure your account i nformation is th e same as you hav e got fr om your ISP . 5[...]

Enterprise IP Phone Trouble Shooting - 29 - Make sure the firmware you choose is provided by your servi ce provider , or the device will probabl y crash after the update. How to auto pro vision? Consult th e auto provision server address wi th your ISP . The manual i s only for reference; pl ease take the object as the standard. We reserve the righ[...]