Sunrise Medical SAPPHIRE 4 manual

Owner ’ s Manual SAPPHIRE 3 & 4 WHEEL ENGLISH Scooters[...]

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39 Iss 4 Contents Introduction page 1 Guarantee page 2 How to use this manual page 3 General warnings page 4 - 8 EMC (EMI) warnings page 9 - 10 Features page 11 Safety warnings and user guidance page 12 - 17 Tiller control functions page 18 - 19 Operating your scooter page 20 - 22 Guidance for safe operation and use page 23 - 24 Batteries and charg[...]

1 Iss 4 Thank you for choosing a Sunrise Medical scooter . Before using your scooter please read this manual carefully . It will provide you with all the information you will require, however , if you have any queries about the use, maintenance or safety of your scooter please contact your local Sunrise Medical Service Agent. If you have any other [...]

2 Iss 4 Guarantee Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise Medical Limited recommend that you do not undertake maintenance t asks other than those explained in this manual. Y our local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed main[...]

3 Iss 4 How to use this manual W e at Sunrise Medical want you to get the best out of your scooter . This Owner ’s Manual will familiarise you with the scooter and it s features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and det ails about the warranty . Y o[...]

4 Iss 4 GENERAL W ARNINGS DO NOT OPERA TE THE SCOOTER BEFORE READING AND UNDERST ANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND W ARNINGS, PLEASE CONSUL T YOUR HEAL THCARE PROFESSIONAL, DEALER OR RELEV ANT TECHNICAL PERSONNEL. F AILURE TO FULL Y UNDERST AND THE SCOOTER OPERA T[...]

5 Iss 4 PERSONAL AND OPERA TIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the users capabilities and the users ability to operate the scooter safely . Incorrect settings may cause injury or damage to the us[...]

6 Iss 4 PERSONAL & OPERA TIONAL GUIDELINES DO NOT operate the mobility scooter without first checking that it is safe to do so. Always be aware of your surroundings. DO NOT attempt to use your mobility scooter without first checking that all wiring harnesses are connected and all detachable p arts/assemblies are correctly aligned and firmly fix[...]

7 Iss 4 PERSONAL & OPERA TIONAL GUIDELINES The rear body panel, (where fitted), is designed to cover the Batteries, Drive Assembly , Main Controller , Wiring Harness and Electrical Connectors. Only remove this panel for the following; 1 . T o connect/disconnect cable plugs. 2 . T o disassemble the scooter for transport. 3 . T o remove/inst all [...]

8 Iss 4 PERSONAL & OPERA TIONAL GUIDELINES Check that all electrical connections are secure before using your scooter . DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter . DO NOT under any circumstances, disconnect, cut, extend or otherw[...]

9 Iss 4 EMC (EMI) W ARNINGS CAUTION: IT IS VER Y IMPORT ANT THA T YOU READ THIS INFORMA TION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONT AMINA TION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI). EMC, (EMI), FROM RADIO-W A VE SOURCES. Mobility scooters may be susceptible to E[...]

10 Iss 4 3 . Long-range transmitters and transceivers, such as commercial broadcast transmitters, (radio and TV broadcast antenna towers) and amateur (HAM) radios. Note: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and h[...]

11 Iss 4 Features Fig. 1 SEA TING Page 14 & 16 WIDTH ADJUST ABLE ARMRESTS Page 17 CONTROL POD Page 18-20 BASKET ADJUST ABLE TILLER Page 17 REAR P ANEL Page 14 BA TTERIES Page 14 & 26-30 FREEWHEEL LEVER Page 20 LIGHTS Page 20 TYRES Page 15 & 31 CHARGER SOCKET Page 19 SEA T SLIDE LEVER Page 16[...]

12 Iss 4 Safety warning and user guidance Getting on to your scooter 1 . Ensure that the key switch is turned to the off position (Photo 1). 2 . S tand at the side of the scooter , facing forwards (Photo 2). 3 . Pull both armrests upwards for easy access. 4 . Pull up the seat swivel lever located under the seat on the right-hand side and rotate the[...]

13 Iss 4 Safety warning and user guidance General safety warnings Safety is important with any vehicle that is power driven. Below are some essential tips to safeguard your use. These are not conclusive and should be read in conjunction with the sections, which explain how to adjust, operate and maintain your vehicle. Always ensure that your scoote[...]

14 Iss 4 Safety warning and user guidance Lifting heavy or bulky components Please note that these instructions are to be used as a guide only . Seat: 1 . Lift armrest s upwards for ease of access (Photo 7). 2 . S tand behind seat and pull backrest recline lever to fold the backrest down (Photo 8). 3 . Grasp the seat base and lift the seat swivel l[...]

15 Iss 4 Safety warning and user guidance Batteries Always check that the batteries are sufficiently charged before setting of f. Always ensure that your batteries are in good condition and that no leakage has occurred. Beware! battery fluids are corrosive and care should be taken at all times to avoid contact with it. If it comes into contact with[...]

16 Iss 4 Seat Adjustment T o adjust seat height, remove the seat and rear body p anel as previously described. 1 . Loosen the seat securing hex head bolt, (Photo 16). 2 . Hold the top of the seat post and remove the seat post pin, (Photo 17). 3 . Move the seat post to the new position and refit the seat pin, (Photo 17). 4 . T ighten the seat post s[...]

17 Iss 4 Safety warning and user guidance Photo 20 Photo 21 Photo 22 Photo 23 Photo 24 Armrest Adjustment The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. Tiller Adjustment The scooter features an adjustab[...]

18 Iss 4 T iller control functions Throttle Lever Control Handle Bars Throttle Lever Control Hand Controls All of the drive controls for the scooter are to be found on the T iller Control Box (Photo 25). The Preset Speed Knob T urning this knob to the left, (0), reduces your available maximum speed. T urning it to the right, (10), increases the ava[...]

19 Iss 4 T iller control functions Throttle Lever The throttle lever offers finger-tip control of your scooter , (Photo 25). It controls the speed as well as forward and reverse motion. Pushing the right-hand side of the lever away from you with the right hand, moves the scooter forwards. Pushing the left-hand side of the lever away from you with y[...]

20 Iss 4 Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (Photo 26). The freewheel is selected by pushing down the lever which is located at the rear of the scooter . Once freewheel has been selected, the electronic drive control system is disabled to prevent driving. This is a safety feature to prevent y[...]

21 Iss 4 Operating your Scooter Basic Driving 1 . Make sure you are properly seated on the scooter and that the S peed Control knob is turned fully to the left, towards No 1. Note: Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anticlockwise and reversing up a slope. 2 . T urn the key switch to the On position[...]

22 Iss 4 Operating your Scooter Braking T o bring the scooter to a standstill simply let go of the throttle control lever . Remember to keep both of your hands on the handlebars whilst the scooter is braking. T wo types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop. (b) Automatic braking which will opera[...]

23 Iss 4 Crossing roads Y our scooter is not capable of mounting and dismounting kerbs and other obstacles. Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case. Remember before crossing the road, drive forwards and position the scooter at 90° to the road, (Phot[...]

24 Iss 4 Guidance for safe operation and use Hill climbing Y our scooter is designed to travel up or down most reasonable slopes up to 14° (Photo 30), however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things as: 1 . The weight of the user . 2 . T errain (e.g., grass or gravel). [...]

25 Iss 4 Batteries and charging General information Batteries are the power source for almost all of the modern mobility products available today . The design of batteries used in mobility products is significantly dif ferent from the batteries used to start a car for example. Car batteries are designed to release a large amount of power over a sho[...]

26 Iss 4 Batteries and charging Battery pack care plan 1 . Only use the approved battery charger compatible with the vehicle to be charged. 2 . Charge your batteries every night, regardless of the amount of use your mobility device has had during the day . 3 . Do not interrupt the charging cycle. 4 . If your mobility device is not required for use,[...]

27 Iss 4 Batteries and charging The range of your vehicle Most manufacturers of mobility products st ate the range of their vehicles either in the sales literature or within the Owners Manual. The range stated sometimes dif fers from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their ve[...]

28 Iss 4 Off Board Battery Charger Y our scooter is supplied with an off-board charging facility . Please note that only chargers with a capacity of minimum 2.0 Amp and maximum 3 Amp supplied by your local authorised Sunrise dealer should be used. 1 Switch your scooter off at the key switch. 2 Swivel the charge connector cover located on the T ille[...]

29 Iss 4 Batteries and charging Off Board Battery Charger The 3 Amp , off-board charger , (Photo 36), has five (5) possible indications: 1. OFF = Not connected. 2. RED = Charger is On. 3. FLASHING RED = Fault. (contact dealer) 4. FLASHING GREEN = Charging. 5. GREEN = Fully charged. Ensure the scooter is switched off before commencing the charging p[...]

30 Iss 4 7 4 Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. SIX MONTHL Y ANNUALL Y Storage When storing your scooter for long periods (in excess of one week), charge batteries for 12 hours and then disconnect the batteries to minimise battery discharge. Electronic faults Do not atte[...]

31 Iss 4 YEAR 1 2 3 4 Service dates Upholstery Seat Back Armrests Electrics Condition of loom Connections Lights (where fitted) T est run Forwards Reverse Emergency stop Left turn Right turn Up/down slope Over obstacle Parking brake (where fitted) List items repaired/adjusted YEAR 1 2 3 4 Service dates Controller On/off switch Output plug Operation[...]

32 Iss 4 Specifications MEASURMENTS ARE FOR GUIDENCE ONL Y . SMALL DIFFERENCES MA Y OCCURE P ARAMETER SAPPHIRE 3 SAPPHIRE 4 LENGTH 122cms (48”) 122cms (48”) REAR WIDTH 53cms (21”) 53cms (21”) MAX. USER WEIGHT 136kg (300lbs) 136kg (300lbs) BA TTERIES 36 AH 3 6 A H MAX SAFE ANGLE 14 degrees 14 degrees TURN RADIUS 74cms (29.5”) 1 1 1cms (44?[...]

33 Iss 4 T rouble Shooting Guide SYMPTOM Shortened range Battery pack not charging Battery charging current high Battery gauge shows empty after charging No drive Motor runs irregularly and/or noisily POSSIBLE CAUSE Batteries not charged for long enough Batteries weak and cannot hold charge Battery pack fault Charge fault Charger loom or plug damag[...]

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Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England T el 01384 44 66 88 Fax 01384 44 66 99 E-Mail: sunmail@sunmed.co.uk ww w .sunrisemedical.com[...]