StarTech.com ENTERPRISE CLASS SV1653DXI manual

SV1653DXI SV3253DXI Enterprise Class Multi-user Ca t5 K VM Switch o v er IP[...]

FCC Compliance Statement This de vice complies with P ar t 15 of the FCC Rules. Oper ation is subject to the follo wing two conditions: (1) this de vice may not cause harmful interference and (2) this de vice must accept any interf erence receiv ed, including interf erence that may cause undesired oper ation. This equipment has been tested and f ou[...]

Instruction Manual i Instruction Manual T able of Content s Intr oduction .................................................................................... 1 F eatures ...................................................................................... 1 P ac kage Contents .......................................................................[...]

Instruction Manual ii Network Config ............................................................................ 21 User Accounts ............................................................................. 23 System Ident................................................................................ 24 Security ................................[...]

Instruction Manual iii Modem T roubleshooting Guide ................................................... 55 About Security Cer tificate W ar nings ........................................... 55 Installing the ne w cer tificate ........................................................ 56 Built-in T erminal Em ulation ................................[...]

Instruction Manual 1 Introduction Thank y ou f or purchasing a StarT ech.com Enter pr ise Class KVM. Using the Inter net or y our TCP/IP enabled network, y ou can now monitor and control critical PC ser v ers and wor kstations , using an industr y-standard W eb browser or VNC client, from vir tually any remote location. Features Suppor ts industr y[...]

Instruction Manual 2 Required Cables and Hardware Depending on y our needs, y ou ma y need one or more of the f ollowing cab les. Please note that the corresponding StarT ech.com par t numbers are listed in brac kets: All applications: F or connection to a LAN: 1 x Straight-through Ethernet patch cable (M45P A TCHxxxx) DB9F to RJ45F Adapter (GC98FF[...]

Instruction Manual 3 Inst allation *SV1653DXI front panel *SV1653DXI rear panel T o connect the KVM Remote Control Unit to the Host Computer and Network: Using a Categor y 5 Ether net patch cable , connect the LAN connector 1. on the rear panel of the SVxx53DXI to a network data jack (usually on a hub , s witch, router , or pre-wired w all jac k). [...]

Instruction Manual 4[...]

Instruction Manual 5 Conguration SVxx53DXI off ers f our distinct methods for configuring the unit f or your network. Which method will work best will depend on your le v el of experi- ence and y our specific network configuration. Using the On-Screen Display Upon initial boot, y ou will require an administrativ e user name and pass- word. By[...]

Instruction Manual 6 Y ou will be ask ed if y ou wish to change the default pass word. Select Y es or No as appropriate, then press Enter to continue . If no DHCP connec- tion is present, press the Setup b utton on the rear panel of SVxx53DXI to displa y the Main Menu screen, where y ou will be given se v eral basic setup options: If static IP addr[...]

Instruction Manual 7 Using DHCP This method requires that y our network implement DHCP (Dynamic Host Configuration Protocol), usually on a ser v er or network access device such as a router , that dynamically allows de vices to join the network without pre-configuration. If the unit is pow ered on and connected to the networ k via LAN por t on th[...]

Instruction Manual 8 please write this number down and k eep it f or future reference . Once you locate the MA C address of your unit in the DHCP log, y ou can match it to its leased IP address and proceed with the W eb configuration. Please note: Once y ou ha ve located the IP address of the SVxx53DXI and wish • to proceed with the W eb con?[...]

Instruction Manual 9 The f ollowing are the f actor y def ault values f or the W AN por t: IP Address: 192.168.1.123 Subnet Mask: 255.255.255.0 Def ault Gatew a y : 192.168.1.254 Broadcast: 192.168.1.255 T o access the W eb configuration f or this product, you will need to con- figure the workstation you are using to the same subnet (255.255.255.[...]

Instruction Manual 10 Connecting the Host Computer to the Unit *SV1653DXI rear panel shown Please note: It is strongly recommended that all systems suppor ting USB use the USB ser v er interf ace modules (see StarT ech.com par t # SV5USBM). PS/2 modules (SV5PS2M) are av ailab le for legacy systems . If present, disconnect the e xisting monitor and [...]

Instruction Manual 11 T o disab le mouse acceleration f or the host computer operating system: Windows 98 F rom the Control P anel, clic k on 1. Mouse . F rom Mouse Proper ties, clic k on the 2. Motion tab . Mak e sure the 3. P ointer speed bar is centered and Acceleration is set to None . Windows 2000 F rom the Control P anel, clic k on 1. Mouse .[...]

Instruction Manual 12 Connect a USB k e yboard and mouse device . (Please note that some 2. k e yboards and mice may not w or k due to non-standard USB implementation) Connect a straight through CA T5 cable to por t A on the user-station. 3. Connect the pow er to the remote user station. 4. Please Note: The remote user station operates just lik e t[...]

Instruction Manual 13 Using SVxx53DXI’ s web interf ace requires a browser , with cookies and J a vaScript enabled. T o star t the J a v a VNC client, login to the W eb con- figuration interf ace and clic k on the thumbnail of the desktop on the Home menu, or clic k on the Connect button, located in the Main Men u. Y ou ma y need to upgrade J av[...]

Instruction Manual 14 displa y a war ning about an in valid security cer tificate. This does not af- f ect the secur ity of y our data in any w a y . Whene ver y ou are prompted about a cer tificate security problem b y your browser or the J av a VNC client, alwa ys choose the option to continue . W eb Interface Introduction Home[...]

Instruction Manual 15 After the initial login screen, the Home screen will appear , offering a Screen Thumbnail view of the controlled computer , as well as basic file transf er functions, Monitoring Inf or mation, System Identification and VNC Client options. Name: At the top of the screen, the name of the machine being controlled is displa yed [...]

Instruction Manual 16 User Preferences The User Pref erences screen off ers sev eral configur ation options, per- taining to the functionality of SVxx53DXI on a per-user basis. Here, y ou will be ab le to customize settings to optimiz e ov erall perf or mance, (e .g. Encr yption options, VNC options, displa y and bandwidth options etc.), ac- cordi[...]

Instruction Manual 17 Logout Clic king on Logout logs y ou completely out of the SVxx53DXI interface . Y ou will ha v e to login again to gain access to the web interf ace. File T ransfer The SVxx53DXI is ab le to emulate a vir tual USB disk dr iv e on any host connected using the USB Ser v er Interf ace Module (SV5USBM). Depend- ing on configurat[...]

Instruction Manual 18 When the host computer ne xt looks at the dr iv e, it will notice the changes. Y ou can read files from the vir tual disk at any time, as long as the host is not activ ely wr iting to the disk. All of this happens in the backg round, and y ou ma y treat the vir tual disk as a shared drive without an y restr ictions. Access to[...]

Instruction Manual 19 SVxx53DXI is ab le to read most MS-DOS/Windows f ormatted disks and presents the files via the W eb interf ace. How e v er , disk emulation occurs at the low est lev el, so other disk f or mats can be used if you ha v e the tools needed to create and read the disk images. At the bottom of the page are the upload and download [...]

Instruction Manual 20 Booting from USB Disk: If the host computer’ s BIOS suppor ts USB boot de vices, it is possib le to boot from the emulated CD-R OM or flopp y - allowing complete operating system replacement without any on-site intervention.) The first step is getting a bootab le disk image onto the emulated flopp y or CD-R OM. F or CD-RO[...]

Instruction Manual 21 Admin Functions The Admin functions allow y ou to access all of the f eatures you will need to perf or m an initial configuration of the SVxx53DXI. Netw ork Config DHCP (Dynamic Host Configuration Protocol) A utomatic network configuration using DHCP is: Enab led/Disabled . This f eature applies only to the LAN por t on th[...]

Instruction Manual 22 When disab led, the LAN por t will use the values assigned to it in the IP Addresses and Routing section described below . IP Addresses and Routing This tab le allows y ou to assign IP inf or mation f or the LAN and W AN por ts separately . If you are using DHCP , the v alues f or the LAN por t will be filled in automatically[...]

Instruction Manual 23 Y ou ma y connect both the W AN and LAN por ts to the same logical network through redundant Ether net s witches. If one s witch fails , the other will be used. When br idging is enab led, both por ts share the same configuration (DHCP or static IP addresses) and the W AN por t ma y not be separately configured. Using DHCP w[...]

Instruction Manual 24 Clic k to select the None/Vie w/Control radio button as appropriate. User List Select which user to change, b y clicking on their name . • T ab le has summar y v alues: Three stars if there is a pass word defined • f or the user , or else b lank. English summar y of access rights (incomplete vs. actual details). Cli[...]

Instruction Manual 25 Other identification details These v alues are for inf ormation pur poses only . They are visib le from the VNC client and via SNMP (if enab led). Location This string is sent as the system.sysLocation value o ver SNMP . It should describe the location of this system. Contact Name This string is sent as the system.sysContact [...]

Instruction Manual 26 Description A user-defined description for the controlled machine . Security This menu allo ws you to configure a number of settings , including changing the def ault pass word ( admin )(recom- mended). Read and consider the comments and instructions on this menu bef ore making any changes , as changing these f eatures could[...]

Instruction Manual 27 SNMP The SNMP menu allo ws you to configure the SVxx53DXI so it can be recognized and managed using industr y-standard Simple Network Management Protocol software . RADIUS The RADIUS ser v er requires the IP address, the UDP por t number ( 1812 b y def ault, or 1645 ) and the shared secret. The shared secret is used to encr y[...]

Instruction Manual 28 in the f or m name.local is giv en at the RADIUS prompt, the system will use name , chec k the pass word locally and skip RADIUS authentication. Delete all local accounts to a v oid this behavior . When connecting via VNC, a login screen is gener ated that asks for a RADIUS user name and pass word. Modem Enab le this to allow [...]

Instruction Manual 29 A uto Self Upgrade Clic king the Upgr ade to latest button will automatically do wnload and install necessar y re visions. T o download upgr ades for man ual installation, please clic k on Get latest v ersion. If it cannot access the Inter net directly (perhaps due to a web pro xy , or other fire walls), a page will be sho wn[...]

Instruction Manual 30 Look f or a unique code, such as: 4-C80C-B960-1-0 . If you pro vide this code to the technical suppor t depar tment, they can pro vide you with an unloc k code that will open any f eature y ou request. T ype in the code pro- vided, e xactly , into the area provided and clic k Submit . The ne w features opened b y the code will[...]

Instruction Manual 31 P ort Numbers P or t Numbers provides a tab le allowing y ou to change TCP por t v alues f or ser vices av ailable on the SVxx53DXI. By def ault, the y are f actor y set to common Inter net v alues. Y ou ma y wish to enhance secur ity by disab ling ser vices that you will not use with the unit. T o disable a service, change it[...]

Instruction Manual 32 Help Menu Provides an F A Q (F requently Ask ed Questions) listing to assist you with the f eatures and operation of the SVxx53DXI. Site map Menu This menu pro vides a hyperlink ed director y of each setting a v ailable on the W eb configurator . Copyright Men u Provides the T er ms of Use and other inf or mation related to t[...]

Instruction Manual 33 Native VNC Client This system implements the VNC protocol, so any off-the-shelf VNC client can be used. There are se v eral diff erent VNC clients a v ailable and the y should all work with this system. This system automatically detects and mak es use of cer tain extensions to the basic RFB protocol that is provided b y some o[...]

Instruction Manual 34 any n umber (1025...65535). It is the por t number used on y our client machine to connect y our local SSH instance with the VNC client. If y ou want to tunnel tw o or more systems, y ou will need to use a unique number f or each instance on the same SSH client machine. Some Unix v ersions of the VNC client ha v e integrated S[...]

Instruction Manual 35 Resync : Re-aligns the remote and local mouse points so the y are on top of each other . Redraw : Redra ws the entire screen con- tents; occurs immediately . A utotune: Fine tunes the shar pness and image positioning of the video picture b y optimizing the sampling phase. PS/2: Resets the PS/2 k e yboard and mouse emulation. U[...]

Instruction Manual 36 By hov ering the mouse ov er any entr y , y ou can see details per taining to that entr y . Select one of the listed systems b y clic king on the listing or correspond- ing number as appropriate. Or , directly select any system b y pressing 1 through 9, A (f or 10) through W (f or 32). Similarly , click on the Up and Do wn arr[...]

Instruction Manual 37 Main Menu T o access the main menu, quic kly press the F7 ke y twice quickly . Y ou must press the k ey twice within one second. If y ou press it once or too slowly , then the F7 ke y(s) are sent to the host, just like an y other ke y . This is the only wa y to get into the menu system, if the Bribar is disab led. Shown belo w[...]

Instruction Manual 38 Identification Fix ed te xt label that is defined by the user in the W eb interf ace. This does not aff ect the operation of the system and is intended to assist with administration. Status Current status of the attached system and the status of the unit. B/W Min/A vg/Max/A uto Bandwidth control. Current operation will be in[...]

Instruction Manual 39 to tak e control a wa y from another user . Only one user ma y control the k e yboard and mouse at any time. All users see the same picture . Please note: It is impor tant that multiple users not be connected to the same ph ysical network. Thumbnails Switch to smaller thumbnail size screen images (clic k anywhere on thumbnail [...]

Instruction Manual 40 Vir tK eys Men u Clic king any b utton in the top half of the window sim ulates pressing and releasing the indicated k e y . In the bottom area of the screen, clicking will simulate the indicated Meta k ey being pressed. Y ou may then clic k in the top par t to send another ke y and release the Meta ke y at the same time. Alte[...]

Instruction Manual 41 Video T uning Menu Use the A uto Everything button to automatically fine-tune all three adjust- ments. If the test patter n f or Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame Indicates the number of 16x16 b locks of video that are being sent, on a v erage, f [...]

Instruction Manual 42 Color Offset Color Offset is a fine tuning adjustment that requires the use of a test pat- ter n. There is a cop y of the test patter n av ailab le on the Help! menu of the integr ated web ser v er . Y ou must arrange f or that image to be sho wn on the host computer . Do not allo w scaling, cropping or any other changes to t[...]

Instruction Manual 43 Flatness Filter T o improv e compression ratios , the SVxx53DXI will group adjacent pix els that are near ly the same colour and treat them as equal. This helps to compress typical simple GUI images. Howe v er , the eff ect of this compression on continuous-tone images and g radients can be anno ying. Y ou ma y tur n off or re[...]

Instruction Manual 44 much data as y our network connection and VNC client allow . Network latency , which is the total time it tak es for a pac k et to get to • the SVxx53DXI and come bac k, has the biggest impact on perceiv ed perf or mance and usability . Network bandwidth has a lesser eff ect, par ticular ly when just moving the mouse arou[...]

Instruction Manual 45 the parameter to the middle v alue. The te xt of the middle button also indi- cates which parameter is being controlled. Note that in the case of phase , the middle b utton in vok es the auto-phase algor ithm. The P erformance section of the screen indicates the quality of the video . Changes/frame is the a ver age number of t[...]

Instruction Manual 46 Disk Control Menu Status: Shows the current disk type . This can be changed through the web interf ace. Access: Shows the n umber of completed read and wr ite operations . Disk Owner: Which PC por t has control of the disk. Only one por t ma y access it a time. USB Replug: Disconnects and reconnects the USB disk. Can be used t[...]

Instruction Manual 47 Accessing KVM Features OSD Operations Star t the OSD (On-Screen Display) b y pressing the left <CTRL> or <ScrLk> k e y twice within one second. The entr y f or the currently selected computer is highlighted in green in • the OSD Use the <UP> and <DO WN> arrow k eys to highlight a computer and •?[...]

Instruction Manual 48 OSD Function Ke ys Please Note: Channel names can only be changed through the web interf ace. Changing Y our Configuration After the initial pow er up , any de vice can be mov ed, added or remov ed from any por t on the KVM without pow er ing down the s witch. The at- tached computer must be po wered up f or it to provide po [...]

Instruction Manual 49 Using the Modem feature NO TE: Requires an RJ45 to DB9 adapter . Please see StarT ech.com par t number(s): GC98FF (DB9 F emale to RJ45 F emale Adapter) or GC98MF (DB9 Male to RJ45 F emale) as applicable . Bac kground The modem f eature allows the SVxx53DXI to act as an Inter net connec- tion ser v er f or increased secur ity a[...]

Instruction Manual 50 Connecting a Modem The SVxx53DXI will work with vir tually any Ha y es-compatible modem that recognizes the standard A T command set. Some modem manuf actur- ers off er “enter prise” grade modem products that include technology to improv e the stability of connections; whether this type of product would be beneficial to y[...]

Instruction Manual 51 is connected. It requires the use of a null modem serial cable . Place the modem near the SVxx53DXI and an a v ailable telephone 1. jac k. Connect the modem to the telephone jack, data cab le, and po wer source according to the instructions in its documentation. The opposite end of the modem’ s data cable should be a DB9 f e[...]

Instruction Manual 52 and configures the f ollowing connection proper ties: ans wer incoming calls on the first ring, enable hardw are flow control, and loc k the connection speed. Y our modem’ s documentation will descr ibe other potential init str ings that y ou can use to alter the connection proper ties. F or instance, y ou could commit th[...]

Instruction Manual 53 The 4. Ne w Connection Wizard windo w will open. Click Ne xt . Select 5. Connect to the Inter net , then clic k Ne xt . Select 6. Set up my connection man ually , then click Ne xt . Select 7. Connect using a dial-up modem and clic k Ne xt . In the space provided under ISP Name , type an appropr iate name of 8. y our choosing f[...]

Instruction Manual 54 The f ollowing TCP/IP por t numbers are assigned f or a PPP connection, regardless of the settings configured in the W eb interf ace for the LAN or W AN por ts: HTTPS : 443 VNC (clear-te xt) : 5900 VNC (SSL secured) : 15900 SSH : 22 P erformance Notes All images ov er the PPP connection will be gr ayscale to conserve • b[...]

Instruction Manual 55 Modem T roub leshooting Guide The f ollowing messages will appear in the system log on the Status screen in the W eb interf ace and may help to diagnose prob lems with the modem configuration. Star ting PPP (f or auth) on por t… Modem is connecting and the PPP login process is star ting. Modem hang up. Resetting The connect[...]

Instruction Manual 56 essential details about a site that must match the inf or mation supplied to y our W eb browser . Wh y do I receive a warning when accessing the login screen? As it redirects y ou to a secure (SSL) session b y default, the login screen ma y generate a warning from your Web bro wser or the VNC J av a client f or two diff erent [...]

Instruction Manual 57 When prompted, choose 2. Open . A Window will appear that off ers inf or mation about the cer tificate . Click 3. Install Cer tificate . The 4. Cer tificate Impor t Wizard will appear . Select A utomatically select the cer tificate store … (default) and clic k Ne xt . When the next windo w appears, clic k Finish . A con?[...]

Instruction Manual 58 Built -in T erminal Emulation The b uilt in T er minal Emulator is an ANSI ter minal that allows local users (Directly connected or via the User station) the ability to initialize a com- mand prompt shell to connect to remote and local de vices via SSH, T elnet and directly connected serial por ts. Please note: Only one user c[...]

Instruction Manual 59 How to create a Ne w Connection (Using the Wizard) Use the arrow k eys or underlined letter to select “Create new 1. connection (using wizard) Select y our connections method or protocol (e xample: SSH, T elnet, 2. Direct)[...]

Instruction Manual 60 If y ou are choosing “Direct”, use the screens that f ollow to choose the 3. appropriate setting for y our ser ially attached de vice. If y ou choose SSH or T elnet, the follo wing screen will ask you f or the Host Name or IP address of y our remote connection: Enter the specific por t number used by the de vice to which [...]

Instruction Manual 61 If y ou are using SSH y ou will be asked to pro vide the remote 5. user name. Ne xt you will be ask ed to declare any alternative SSH options . 6. Last, y ou will be ask ed to provide a meaningful name f or this newly 7. created connection. Then sa ve the configur ations.[...]

Instruction Manual 62 Once y ou ha ve created y our new connection y ou will see it listed abov e the other commands in the main menu. Y ou may activ ate this connection b y highlighting the connection and pressing enter . T o remov e a pre viously created connection, highlight “Delete stored command” and press enter . Y ou will be prompted for[...]

Instruction Manual 63 T roubleshooting Forgotten master pass wor d Y ou can reset the master pass word using the serial interface on the unit. Use the S command, and type a ne w pass word. The old passw ord is not required f or this procedure. Similarly , you can press (and hold) the reset b utton (located to the im- mediate left of the USB por ts [...]

Instruction Manual 64 running SSH. Y ou should answ er yes so that y our SSH client sav es the pub lic k ey of this host and doesn’t re-issue this w ar ning. Cer tificate warning sho wn when connecting via HTTPS. It is nor mal f or a war ning dialog to be sho wn when connecting via HTTPS . The SSL cer tificate SVxx53DXI uses is created when the[...]

Instruction Manual 65 Serial Inter face Pinout RJ45 DB9 (male) Signal 1 6 DSR (input) 2 1 DCD (input) 3 4 DTR (output) 4 5 GND 5 2 RxD (input) 6 3 TxD (output) 7 8 CTS (input) 8 7 R TS (output) N/A 9 RI (not used) The DB9 side is wired as DCE (same as a computer). •[...]

Instruction Manual 66 T echnical Specications Maxim um Recommended Resolution 1280 x 1024@ 60Hz Maxim um Suppor ted Resolution 1600 x 1200 @ 60 Hz Host Connectors SV1653DXI: 16 x RJ45 SV3253DXI: 32 x RJ45 Console Connectors 2 x HDDB15 F emale Other Connectors 2 x USB A F emale (F ront P anel) 2 x USB A F emale (Rear P anel) 2 x DIN6 F emale 2 x [...]

Instruction Manual 67 Storage T emperature -40°C to 65°C ( -40°F to 158°F) Operation T emperature 0°C to 40°C (32°F to 104°F) Humidity 80% rh, nc Dimensions 310 x 440 x 44 mm W eight 2200 grams (4.5 Lbs) Electrical 100-240 V A C , 0.5 A, IEC320 sock et Frequency 50-60 Hz Source code f or the unit operating system is a vailab le upon request[...]

Instruction Manual 68 T echnical Suppor t StarT ech.com’ s lif etime technical suppor t is an integ ral par t of our commit- ment to provide industr y-leading solutions . If y ou e v er need help with your product, visit www .star tech.com/suppor t and access our comprehensive selection of online tools, documentation, and do wnloads. W arrant y I[...]

StarT ech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a diverse IT and A/V customer base that spans many channels , including gov er nment, education and industrial f acilities to name just a f ew . W e off er an unmatched selection of computer par ts, cables , A/V products, KVM and Ser v- er Managem[...]