Sony PEG-TJ27 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Sony PEG-TJ27. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Sony PEG-TJ27 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Sony PEG-TJ27 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Sony PEG-TJ27, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Sony PEG-TJ27 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Sony PEG-TJ27
- nombre de fabricante y año de fabricación del dispositivo Sony PEG-TJ27
- condiciones de uso, configuración y mantenimiento del dispositivo Sony PEG-TJ27
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Sony PEG-TJ27 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Sony PEG-TJ27 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Sony en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Sony PEG-TJ27, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Sony PEG-TJ27, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Sony PEG-TJ27. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    © 2004 Sony C orporation A-BTH-100- 11 (1) Personal Entertain ment Organizer PEG-TJ3 7 PEG-TJ2 7 Trouble- shooting Q&A Sony P ersonal Enter tainment Organizer P EG-TJ37/TJ27 US A-BTH-100- 11 (1) Troubleshootin g • My CLIÉ handheld doe s not work prope rly • Error messages • I cannot enter tex t properly • I forgot my password • HotS[...]

  • Página 2

    2 Sony P ersonal Enter tainment Organizer P EG-TJ37/TJ27 US A-BTH-100- 11 (1) If you e ncounter problem s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rest arti ng your CLIÉ hand held (soft re set) If you r CLIÉ hand held do es not tur n on or re spond ev en after t he batt ery is char ged, perfo rmi[...]

  • Página 3

    3 Sony P ersonal Enter tainment Organizer P EG-TJ37/TJ27 US A-BTH-100- 11 (1) T roubles hooti ng Making ba ckups of data and applications on your CLIÉ handheld Son y reco mmend s that you make a b ack up of your data in case o f une xpecte d problems. Backing up you r data wi ll ensur e that i t can be r estored ag ain on yo ur CLIÉ hand held, ev[...]

  • Página 4

    4 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Table of Contents Symptoms Page My CLIÉ ha ndheld does not work properly I cannot turn on my CLIÉ hand held Page 10 The screen is n ot disp layed even thoug h the P OWER LED is on Page 10 My CLIÉ han dheld does not respon d Page 11 My CLIÉ handheld keeps turnin g itse[...]

  • Página 5

    5 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Symptoms Page My CLIÉ handheld does not activate the right feature when I tap a bu tton or sc reen ico n Page 17 I cannot display t he menu when I tap (Menu) Page 17 I fo rgot my pa ssword I forgot my pass word and my CLIÉ handh eld is l ocked Page 18 I forgot my pass w[...]

  • Página 6

    6 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Tabl e of Co ntent s (Con tinued ) Symptoms Page I cannot make a ba ckup I cannot mak e a backup o f some data on my comput er with the HotSync ® operation Page 28 I cannot connect to the Internet (for PEG-TJ37 only) I cannot conn ect to the Internet via a wireless L AN [...]

  • Página 7

    7 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Symptoms Page Prod uct Upd ate probl ems A message “N o new pr oduct updat es found” ap pears. Page 36 I cannot register items to the HotS ync ® Manager . Page 36 Product update starts au tomatically. Page 36 It takes a long time to download items. Page 37 HotSync ®[...]

  • Página 8

    8 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Tabl e of Co ntent s (Con tinued ) Symptoms Page Sound onl y comes fro m one side of the headphones / earphones Page 40 The names of aud io files on the “Memo ry Stick” media are not displayed when I start Ae roPlaye r for CLIE Page 40 MP3 files cannot b e read or pla[...]

  • Página 9

    9 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Symptoms Page How to op erate basic applicat ions (PIM) My CLIÉ han dheld does n ot displa y the correct date when I tap [Today] on the Go To Date screen of Date Book Page 46 I cannot find the data I created when I want to open it in an application Page 46 I cannot chan [...]

  • Página 10

    10 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Troubleshooti ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . My CLIÉ h andheld d oes not wor k proper ly B Is the POWER /HOLD swit ch of your C LIÉ hand held in HOLD mode? Your CLIÉ handhel d does not work when the PO WE[...]

  • Página 11

    11 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Perfor m a soft rese t by pressi ng the RESET b utton at t he back of you r CLIÉ handheld. b For details, re fer to “Basic opera tions of your CLIÉ ™ handhel d: Res tar ting y our CLIÉ ™ hand held” in the suppli ed “Read Th is First (Oper[...]

  • Página 12

    12 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B Did you se t [After a pres et delay] fr om [Aut o Lock Handhel d:] in the Securit y screen? If you set [ After a pres et delay] from [Auto Lock Handhel d:], your CLIÉ handheld may t urn off af ter a sho rter period ev en if you set the auto matic power-off time. b For[...]

  • Página 13

    13 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B If you en counter applicati on pr oblems a fter a res et (suc h as mi ss-operati ons, an unusual d isplay, or freezin g during a s oft reset), perform the soft re set again. If you still cannot solv e the problem, try a hard reset. b For details, re f[...]

  • Página 14

    14 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B If there is insufficien t memory space in you r CLIÉ handh eld or “Memory Stick” media, some ap plications may not w ork properly, and if you still use your CLIÉ ha ndheld even after t he warning mes sage appears, you may not be able to start or delete applicatio[...]

  • Página 15

    15 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B If you set th e IR port to s earch automa tically for the target IR devices on your computer, follow the procedure below to reset the IR port setting. 1 Click [Start], select [Setting s] (except for Windows XP), and click [Cont rol Panel]. 2 Double-cl[...]

  • Página 16

    16 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot enter text properly B To have your CLIÉ handheld recognize handwritten characters en tered with the stylus , you m ust use Graff iti ® 2 . b For det ails, refer to “E[...]

  • Página 17

    17 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Decuma Input , Gra ffiti ® , and G raf fiti ® 2 are different input systems, and Decuma Input does not r ecognize the strok es of either Graffi ti ® , or Graffiti ® 2 . B The digitizer is not correctly calibrated. Select [Digitizer] in the Prefere[...]

  • Página 18

    18 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I forgot my passwor d B You must perform a hard reset on your CLIÉ h andheld. I f you pe rform a hard reset, your CLIÉ handheld will be restored to the defau lt settings and dat[...]

  • Página 19

    19 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Is your CLIÉ h andheld prop erly connected with the p lug adapter and the USB cable? B Is there sufficient mem ory space in your CLIÉ handheld? Delete any unnecessary data/file s and then perform th e HotSync ® opera tion again. B Are you usin g th[...]

  • Página 20

    20 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B Is the USB port active? Check wheth er the USB port works n ormally by connecting an other USB device, such as a USB m ouse. B If you use an extended terminal device for laptop computers, such as a port replicator , you may not be ab le to use the po rt replicator or t[...]

  • Página 21

    21 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B You may not be able to stop th e HotSync ® op eration by tapping [Cancel] for over ten seconds after you start the USB HotSync ® op eration. Try again after a while. B If you di sconnect your CLIÉ handheld and comput er durin g the HotSy nc ® oper[...]

  • Página 22

    22 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B Is third party backu p or synch ronizatio n software install ed on your computer or C LIÉ handh eld? In such a case, y ou may not s ynchronize some app lications using Palm ™ Desktop for CLIÉ . B Is there sufficient mem ory space in your CLIÉ handheld? Delete unne[...]

  • Página 23

    23 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Is Pal m ™ Desktop for CLIÉ properly inst alled on yo ur comput er? The hardware or the software of yo ur computer may not be compati ble with Palm ™ Desktop fo r CLIÉ . Unin stall Palm ™ Desktop for CLI É and rei nst all it . B Reinstall Pal[...]

  • Página 24

    24 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) You cannot perform the HotSync ® operation before you install Palm ™ Desktop for CLIÉ on your computer If yo u pe rform the HotS ync ® operation before you instal l the CLIÉ ha ndheld drivers on your c omputer, other drivers may be i nstalled on your com puter and [...]

  • Página 25

    25 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B If a prefix is required, select [Dial prefix:] to enter the correct number in the Phone Setup s creen. B When using a modem o ther than a mob ile communication ad apter, check the battery power of the mod em. Verifyi ng your comput er B Check that you[...]

  • Página 26

    26 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B If a HotSync ® oper ation is performed o nce, your comp uter's nam e is displayed in [Primary P C Name:] in the Primary PC Se tup screen, which can be displayed by tappi ng [Primar y PC Setup...] for m [Options] in the menu of t he HotSync screen. You need to del[...]

  • Página 27

    27 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B If you are using Windows Me, click ( HotSync) in the task tray (Notification area) at the bo ttom righ t of your comput er windo w and click [Local] in the Setup window. Then ensure [Serial Port] of the simulated port for IR communication is selected.[...]

  • Página 28

    28 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B To receive data/files us ing the IR po rt, the free space of y our CLIÉ handheld’s memor y must be mor e than twice the size of d ata/files to be received. If there is insufficient memo ry space in your C LIÉ handheld, delete any unnecessar y data/files. B Perform [...]

  • Página 29

    29 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I can not con nect to th e Inter net (for PEG -TJ 37 only) B Check that [Profile Name:] is correctly selected in the Wireless LAN Setup screen, w hich can be dis[...]

  • Página 30

    30 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B Your CLIÉ han dheld and the wireless LAN acces s point may b e too far away. You need to be clo ser to the wire less LAN access po int when trying to connect to it. B SSID may be set to be hi dden from the wireless LAN access p oint side. In such a case, y our CLIÉ h[...]

  • Página 31

    31 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B The wireless LAN access point may be b usy. Wait for a short period of tim e and then try again. B Turn off the wireless LAN access point o nce and turn it on, and then try connecting to the wireless LAN access point again. B You may be using you r CL[...]

  • Página 32

    32 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The co ntents of websit es canno t be disp laye d (NetF ront v3 .1 for C LIE) (for PEG -TJ 37 only) B Star t NetFront v3.1 for CLIE and tap (Menu). Tap [NetFron t Settings] from [[...]

  • Página 33

    33 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Check that you entered the correct URL. Make sure you correctly differentiate “-” (hyp hen) from “_ ” (underscore), an d “0” (zero) fr om “O” (the letter). B To enter “˜” (tilde) in the URL: • Select [~] from [ V Assistant] in t[...]

  • Página 34

    34 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot use e-ma il (CLIE Ma il) I cannot send or r eceive e-mail messages B Check the e-mail addres s. B Check the mail server setti ngs in CLIE Mail , Verify that us er name, p[...]

  • Página 35

    35 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B If both Microsoft ® Outlook Express and Mi cro sof t ® Outlook are installed on your com puter and you cannot s ynchronize the data bet ween Outlook Expre ss and CLIE Mail , then reset MAPI of your computer by following the step s below. 1 Click [St[...]

  • Página 36

    36 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proble ms with the CLIE Upda te Wizard Installation proble ms B Perfor m a HotSync ® operation after registering a module to the HotSync ® Manager on t he CLIE Update Wizard win[...]

  • Página 37

    37 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B It may take mo re time than indicated on the Upda te Manager window due to the network conditions. Try again later or change the setting s of your current Internet Serv ice Provider, or ch ange to a diff erent Internet Service Provid er to improve th [...]

  • Página 38

    38 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Some add-on applications may need to be in stalled. b For deta ils on i nstalling app lications, refer to “ Setting u p your CL IÉ ™ hand held: Installing the supp lied app lication s on you r CLIÉ™ handheld ” in the “Read Thi s First (Operating In structions[...]

  • Página 39

    39 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proble ms on ta king pic ture s B When you shoot a s ubject such as a lig ht or a candle flame, a vertical band may appear. This is called “smear” and is not[...]

  • Página 40

    40 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) B Select [Background playback] in the S ettings screen, which can be displayed by selectin g [Settings…] from [Optio ns] in the menu of AeroP layer for CLI E . B You cannot p lay music whil e any of th e following ap plications are running: •C L I E C a m e r a • C[...]

  • Página 41

    41 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Check that the MP3 files are locat ed in [PALM/Programs/MSAUDIO] directory on the “Memory Stick” media. To play the MP3 files located in othe r directories, select [File] in the Setting s screen, whi ch can be displayed by selecting [Settin gs…][...]

  • Página 42

    42 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot use “ Memory Stick” media B Remove the “Memory Stick ” media and tr y inserting it again. B If the termi nal part of the “Memory Stick” medi a is dirty , your[...]

  • Página 43

    43 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B Is the free space o f your CLIÉ handheld’s memory sufficient? To start an application on “Memory Stick” media from the CLIE Lau ncher, the free space of yo ur CLIÉ hand held’s memory mus t be at least equal to th e size of the application. I[...]

  • Página 44

    44 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot tran sfer da ta B Convert the format of the image fil es by us ing Image Converte r and transfer image files from your computer to your C LIÉ handheld via a “Memory St[...]

  • Página 45

    45 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with the CLIE Launche r B When the Palm OS ® Stand ard scree n is di splayed, select [ Go To CLIE Launcher View] from [Options]. b For details, refer t[...]

  • Página 46

    46 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to ope rat e basic a pplic atio ns (PIM ) B The date setting on your CLIÉ handheld is not correct. Check the settings (time, time zone, daylight saving ti me) from the Prefer[...]

  • Página 47

    47 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting B In the week view, y ou cannot select ov erlapping events that have the same start time. If you have two or more events with the same star t time, view overlapping events in the day view. B The vCard data c reated with Address Book on you r CLIÉ h and[...]

  • Página 48

    48 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with the Mobile Manager (for PEG-TJ37 only, for supp orted areas only) Installation proble ms B You must perform a HotSync ® op eration after regist ering a profile o r [...]

  • Página 49

    49 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) T r oubleshooting Network Co nnection proble ms B Check to see i f the ph one number, user name, and password o r SSID and WEP key for the access po int are ente red correctly for the activated connection prof ile. B Check to see if the settings are correctly entered o n[...]

  • Página 50

    50 Sony P e rsonal Enter tainment Organizer PEG-TJ37/TJ27 US A-BTH-100- 11 (1) Custo mer Supp ort and C ustomer Regist ratio n Customer S upport and C ustomer Registration ■ For customer support information Double -clic k (CLIÉ In fo) o n the Wi ndows des ktop, and sele ct [CL IÉ ™ Handhe ld Supp ort]. ■ For online customer registration (fo[...]

  • Página 51

    Sony P ersonal Enter tainment Organizer (U S) A-BTH-100- 11 (1) For the la test informa tion on supp ort, CLIÉ p roducts and accessori es, check our offi cial Sony CLIÉ websi te For customers in the U.S.A. a nd Canada http : //www. sony.com/ cli e/ For customers in Australia, H ong Kong, Malaysia, Mexico , New Zeal and, Sin gapore, Taiwan, Thaila[...]