HP PROLIANT DL320 G6 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105

Ir a la página of

Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP PROLIANT DL320 G6. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP PROLIANT DL320 G6 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP PROLIANT DL320 G6 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP PROLIANT DL320 G6, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP PROLIANT DL320 G6 debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP PROLIANT DL320 G6
- nombre de fabricante y año de fabricación del dispositivo HP PROLIANT DL320 G6
- condiciones de uso, configuración y mantenimiento del dispositivo HP PROLIANT DL320 G6
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP PROLIANT DL320 G6 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP PROLIANT DL320 G6 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP PROLIANT DL320 G6, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP PROLIANT DL320 G6, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP PROLIANT DL320 G6. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    HP Pr oL ia nt DL3 20 G6 Serv er Us er Gui de Part Number 5305 14 - 002 March 2010 (Sec ond Edition)[...]

  • Página 2

    © Copyright 2009, 2010 Hewlett - Packard D evel opm ent C omp any, L .P. The info rmation contai ned herein is su bject to chan ge with out not i ce. Th e only war ranti es f or H P produ cts and servi ces ar e set forth in the expr ess warran ty st atem ents accom panying such produ cts and serv ices. Noth ing herein should be const rue d as con [...]

  • Página 3

    C ontents Co mpo n ent identification ............................................................................................................... 7 Front panel components ................................................................................................................................ 7 Front panel LEDs and bu ttons ..............[...]

  • Página 4

    Redu ndant hot - plu g power supply optio n ...................................................................................................... 32 Hard dr ive optio ns ..................................................................................................................................... 32 Hard dr ive guide lines ..................[...]

  • Página 5

    HP Insight Se rver Migratio n softwar e for ProLiant ........................................................................................... 61 Keeping the system current .......................................................................................................................... 61 Driv ers ........................................[...]

  • Página 6

    Mechanical specifi cations ........................................................................................................................... 88 Power supply specific ations ......................................................................................................................... 89 Te chnical support .......................[...]

  • Página 7

    Compone nt ident ifica tion 7 C omponent ide ntif icati on F ront pane l components • LFF models Item Description 1 Optic al drive blan k 2 Serial label pull tab 3 USB conne ctors (2) 4 Hard driv e bays • SFF models Item Description 1 Optic al drive bl an k 2 Serial label pull tab 3 USB conne ctors (2) 4 Hard driv e bays[...]

  • Página 8

    Compone nt ident ifica tion 8 F ront pane l LEDs and buttons Item Description Status 1 Internal health LED Green = System health is normal. Amber = Syste m hea lth is d egrade d. To ide ntify the co mpone nt in a degraded sta te, see " System board LEDs (on page 13 )." Red = Sy stem hea lth is crit ical . To id entify the c ompone nt in a[...]

  • Página 9

    Compone nt ident ifica tion 9 R ear panel component s For this server model, PCI ex pansion slots 1 - 3 and 6 are reserved. Item Description 1 Power cord con nector 2 Mouse connec tor 3 10/100/1000 N IC 1 conn ector/shared i LO 2 manageme nt po rt 4 10/100/1000 N IC 2 conn ector 5 Serial conn ector 6 Slot 5 PCI e2 x16 (4, 2, 1) 7 Slot 4 PCI e2 x16 [...]

  • Página 10

    Compone nt ident ifica tion 10 Item Description Status 1 UID button /LED Blue = Activated Flashing = System is being managed remotely . Off = Deactivate d 2 NIC/iLO 2 link Green or flashing green = Activity ex ists. Off = No activity exists. 3 NIC/iLO 2 activity Green = Link exists. Off = No link exists. P CI expansion slot definitio ns For this se[...]

  • Página 11

    Compone nt ident ifica tion 11 Item Description 6 Dedicat ed iLO 2 modul e conne ctor (op tiona l) 7 NMI jumper 8 System battery 9 TPM connecto r 10 DIMM slots 1 -9 11 Reserved 12 System power connector 13 Fan 1 co nnector 14 Fan 2 co nnector 15 Processor soc ket 16 Fan 3 co nnector 17 Fan 4 co nnector 18 Fan 5 conn ector* 19 Power conn ector 20 Fr[...]

  • Página 12

    Compone nt ident if icati on 12 Position Default Functi on S6 Off Off = Normal operati on On = BIOS will clea r CMOS a nd NVRA M* S7 Off Reserved S8 Off Reserved * "On" activat es the funct ion. N MI fu nctio nality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional [...]

  • Página 13

    Compone nt ident ifica tion 13 S ystem bo ard LEDs Item LED description Status 1 Fan 6 fai lure (reserved) — 2 Power suppl y Off = N o AC power or failed power sup ply Green = Power supp ly is on and functioni ng. 3 Overtem perature Amber = System has reac hed a caut ionary or critical temperature level. Off = Norma l 4 Fan 1 fai lure Amber = Fan[...]

  • Página 14

    Compone nt ident ifica tion 14 S ystem LEDs and inter nal health LED combinat ions When the internal health LED on the front panel illuminat es either amber or red, th e server is exp eriencing a health event. Combinations of illu minated sys tem LEDs and the internal health LED indicate system status. The front panel health LED s indicate only the[...]

  • Página 15

    Compone nt ident ifica tion 15 Fan 6 is reserved.[...]

  • Página 16

    Opera tions 16 O per atio ns P ower up th e server To power up t he server, pre ss the Power On/Standby bu tton. P ower down the server WARNING: To reduce the risk of per sonal inju ry, electric shock, or dam age to the equipment, remove the power c ord to remove po wer from the server. The fro nt panel Power On/Standby button does not completely s[...]

  • Página 17

    Opera tions 17 5. Place t he server on a sturdy, level surface. R emove the a ccess panel WARNING: To reduce the risk of personal injury from hot surfaces, allo w the driv es and the internal system c omponents to cool before tou ching them. CAUTION: Do no t operate the server fo r long periods wi th the access pan el open or removed. Oper ating th[...]

  • Página 18

    Opera tions 18 CAUTION: To prevent dam age to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board a ssembly . 1. Power do wn the server (on page 16 ). 2. Remove the ser ver from the ra ck (on page 16 ). 3. Remove the ac cess panel (on pa ge 17 ). 4. Disconnect all int[...]

  • Página 19

    Opera tions 19 1. Install the PCI riser board assembly . 2. Connect any internal cables for expansion boards. 3. Install the access panel. 4. I nstall the server into the rack.[...]

  • Página 20

    Setup 20 Se tup O ptional insta llation services Delivered by exp erienced, c ertified engineers, HP Care Pack services help you keep your servers up a nd running with s upport packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level o[...]

  • Página 21

    Setup 21 O ptimum envir onment When installing the server in a rack, select a location that meets the environmental standards described in this sectio n. S pace a nd airflow req uirement s To all ow for servicing and adequate ai rflow, obser ve the following spac e and airflow requ irements when deciding where to install a rack: • Leave a minimum[...]

  • Página 22

    Setup 22 The maximum recommended ambient operating temperature (TMRA) for mo st server products is 35°C (95°F). The temp erature in the ro om where the r ack is located mu st not exceed 35°C (95°F). CAUTION: To reduc e the risk of damage to the equipment when installing third - party options: • Do not permit optional equipment to impede airfl[...]

  • Página 23

    Setup 23 R ack warnings WARNING: To redu ce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks a re extended to the floor. • The full weight of the rack rests on the leveli ng jacks. • The stabilizing feet are attached to the rack if it is a single - rack installation. • The racks are coupled together[...]

  • Página 24

    Setup 24 I nstalling the server int o the rack To install the server into a ra ck with square, round, or threaded holes, refe r to the instructions that ship with the rack hardware kit. If you are installing the serv er into a telco rack, order th e appropria te option kit at the RackS olutions.com website ( http://www.rac ksolutions.co m/hp ). Fol[...]

  • Página 25

    Setup 25 I nstalling th e operating system To operate properly, the server must have a supported OS. For the latest information on OS support, refer to the HP website ( http://www.h p.com/go/supportos ). Two methods are available to install an OS on the server: • SmartStart assisted installation — Insert the SmartStart C D into the CD - ROM dri[...]

  • Página 26

    Hardware options i nstallation 26 H ar d w ar e options installati on I ntroduction If more than one option is b eing installed, read the installa tion instructions for all th e hardware options and identify similar steps to stre amline the installation process. WARNING: To reduce the risk of per sonal inju ry from hot surfaces, a llow the drives a[...]

  • Página 27

    Hardware options i nstallation 27 Channel Slot Slot number 3 I F C 7 8 9 This multi - channel architecture provides e nhanced performance in Advanced ECC mode. This architecture also enables the Mi rrored Memory and Loc kstep memo ry modes. This server su pports bo th Register ed PC3 DIMMSs (RDIMMs) and Unbuffered DIMMs (UDIMMs). DIMM slots in this[...]

  • Página 28

    Hardware opti ons installation 28 The memory sub system may be p opul ated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the fo llowing illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single- rank 2R = Dual - rank 4R = Qua[...]

  • Página 29

    Hardware options i nstallation 29 Advanced Memory Protection optio ns are configured in RBS U. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mo de. For more information, see " HP ROM - Based Setup Utility (on pa ge 53 )." For the latest memory configuration informat ion, s[...]

  • Página 30

    Hardware options i nstallation 30 • Each channel supports up to two Unbuffered DIMMs. • If quad - rank DIMMs are installed for a processor, a maximum of two DI MM s can be installed on each channel for that process or. • If a channel contains quad - rank DIMMs, the quad - rank D IMM must be installed first on that channel. DIMM speeds are sup[...]

  • Página 31

    Hardware options i nstallation 31 o Last: G and H o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RB SU to configure t he system for Lockstep memory suppor t (" Configuring lo ckstep memo ry " on page 55 ). I nstalling a DIMM CAUTION: [...]

  • Página 32

    Hardware options i nstallation 32 R edundant hot - plug power supply option To install the component: 1. Remove the po wer supply bla nk. 2. Install the power supply. 3. Conn ect the power co rd to the power supply. 4. Conn ect the power co rd to the AC power sourc e. H ard drive options The server provid es non - hot - plug capability throu gh an [...]

  • Página 33

    Hardware options i nstallation 33 • Drives must be the sam e capaci ty to provide the greate st storage spac e efficienc y when drives a re grouped together into the same drive array. Optional storage controllers provide support for hot - plug capability and drive LEDs. Controller options are: • The embedded controller supports non - hot - plug[...]

  • Página 34

    Hardware options i nstallation 34 3. Remove the har d drive. I nstalling a hard drive IMPO RTANT: Ho t - plug capability and drive LED support are only available when a supported optional controller is installe d in the server. 1. Power do wn the server (on page 16 ). 2. Remove the exi sting hard drive blank (" Removing a hard drive blank &quo[...]

  • Página 35

    Hardware options i nstallation 35 4. Install the hard drive. O ptical dri ve option To install the component: 1. Power do wn the server (on page 16 ). 2. Remove the ser ver from the ra ck (on page 16 ). 3. Remove the ac cess panel (on page 17 ). 4. Remove the air baffle (on page 17 ). 5. Remove the 9.5 - mm optical drive blank. Retain the blank for[...]

  • Página 36

    Hardware options i nstalla tion 36 6. Ins tall the 9.5 - mm optic al drive assembly. W hen fully inserted, t he assembly lockin g latch c licks. 7. Using a T - 15 screwdri ver, secur e the drive to the ch assis. 8. Connect the opti cal drive and power cable to the optical drive.[...]

  • Página 37

    Hardware options i nstallation 37 9. Route the cable, and then connect the SATA connector to the system board. 10. Connect the power c onnector to the power supply backplane. 11. Install the access panel. 12. Install the server into the rack. D edicated i LO 2 port module option To install the component: 1. Power do wn the server (on page 16 ). 2. [...]

  • Página 38

    Hardware options i nstallation 38 6. Using a T - 15 Torx screwd river, inst all the dedicated iLO 2 management port module. 7. Install the access panel. 8. Install the server into the rack. E xpansion boar d option To install the component: 1. Power do wn the server (on page 16 ). 2. Remove the ser ver from the ra ck (on page 16 ). 3. Remove the ac[...]

  • Página 39

    Hardware options i nstallation 39 7. Install the expansion board. IMPO RTANT: Th e server do es not power up i f the PCI riser board assembl y is not seated properly. 8. Install the PCI riser board assembly (on page 18 ). 9. Connect all internal cables for expa nsion boards. 10. Install the access panel. 11. Install the server into the rack. P CI -[...]

  • Página 40

    Hardware options i nstallation 40 7. Remove the PC Ie riser board f rom the assembly. 8. Install the optional PCI - X riser board. 9. Install a PCI - X expansion board (" Expansion board option " on page 38 ). IMPO RTANT: Th e server do es not power up i f the PCI riser board assembl y is not seated properly. 10. Install the PCI riser boa[...]

  • Página 41

    Hardware options i nstallation 41 IMPO RTANT: Th e server do es not power up i f the PCI riser board assembl y is not seated properly. 8. Install the PCI riser board assembly (on page 18 ). 9. Connect the mini - SAS to mini - SAS cable, provided in the mini - SAS to mini - SAS cable option kit, to the hard drive backplane and to the storage control[...]

  • Página 42

    Hardware options i nstallation 42 7. Install the ca che modu le. 8. Install the storage controller, if not ins talled (" Storage controller option " on page 40 ). 9. Install the capacitor pack. 10. Route the cable. (" BBWC battery pack or FBWC c apacitor pack cabling to an optional controller " on page 51 ) 11. Install the acces[...]

  • Página 43

    Hardware options i nstallation 43 CAUTION: After the server is power ed down, wait 15 s econds and th en check the amber LED before unplugging the cable from the cache module. If the amber LE D blinks after 15 seconds, do not remove the cable f rom the cache mo dule. The cache m odule is backing up data, and data is lost if the cable is detached. I[...]

  • Página 44

    Hardware options i nstallation 44 6. Connect the c able to the cache module. 7. Install the battery pack. 8. Route t he c able (" BBWC battery pack or FBWC capac itor pack cabling to an optional controller " o n page 51 ). 9. Install the access panel. 10. Install the server into the rack. H P Trusted P latform Modu le option Use these ins[...]

  • Página 45

    Ha rdware options installation 45 Enabling the TPM requ ires ac cessing the ROM- Based Setu p Utility (RBSU) (" HP ROM - Based Setup Utility " on page 53 ). For more information about RBSU, see the HP website ( http://www.hp.com/support/smartstart/docum entation ). TPM installation requires the use of drive encryption technology, such a s[...]

  • Página 46

    Hardware options i nstallation 46 5. Install the TPM board. Press down on the connecto r to s eat the board. 6. Install the TPM security rivet by pressing the riv et firmly into the system board. 7. Install the access panel. 8. Inst all the server into the rack. 9. Power u p the server (on page 16 ). R etaining t he recovery k ey/pa ssword The reco[...]

  • Página 47

    Hardware options i nstallation 47 • Do not save the recovery key/password on the encrypted hard drive. E nabling the Trusted Platform Module 1. When prompted durin g the start - up sequence, ac cess RBSU by pressing the F9 key. 2. From the Main Menu, selec t Server S ecuri ty . 3. From the Server Security Me nu, selec t Trusted P latf orm Mod ule[...]

  • Página 48

    Cablin g 48 C abling C abling over view This section provides guidelines that help you make informed decisions about cabli ng the serv er and hardware options to optimize performance. N on - redundant powe r supply cabling CAUTION: When ro uting cables, always be sure that the cables are not in a position where they can be pinched or air flow can b[...]

  • Página 49

    Cablin g 49 O ptional redundant power s upply cabling CAUTION: When ro uting cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPO RTANT: Ro ute the cables wi th out blocking the airflow or other installed components . Use the cable clips installed in the chassis to manage cable rout[...]

  • Página 50

    Cablin g 50 IMPO RTANT: Rou te the cables without blocking the airflow or other installed components. Use the cable clips installed in the chassis to manage cable routing. S ATA cabling CAUTION: When ro uting cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPO RTANT: Rou te the cab[...]

  • Página 51

    Cablin g 51 CAUTION: When ro uting cables, always be sure that the cable s are not in a posi tion where they can be pinched or air flow can be blocked. B BWC battery pack or FBWC capacitor pac k cabling to an optional controller[...]

  • Página 52

    Configuration and u tilities 52 C onfi gur ati on and utilities C onfigur at ion tools S martStart software SmartStart is a collection of software that optimizes single - server setu p, providing a simple and con sistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable co[...]

  • Página 53

    Configuration and u tilities 53 variables to determine the configuration and then writes the results to an editable script file. This file can then be deployed ac ross multip le servers with similar hardware and soft ware componen ts. For mor e information, refer to the SmartSt art Scripting Toolkit User Guide on the HP websi te ( http://h18004.www[...]

  • Página 54

    Configuration and u tilities 54 NOT E: If the boot drive is not empty or has been written to in the past, ORCA does not automatically confi gure the arra y. You m ust run ORCA t o config ure the ar ray s etting s. Drives installed Drives used RAID lev el 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA [...]

  • Página 55

    Configuration and u tilities 55 7. Press the Es c key to exit th e current men u or press the F10 ke y to exit R BSU. For more information on mirrored me mory, see the white paper on the HP website ( http://h18000.w ww1.hp. com/produ cts/servers/tech nology/memo ryprotec tion.html ). C onfigur ing lockst ep memory To confi gure Lockstep mem ory: 1.[...]

  • Página 56

    Configuration and u tilities 56 • Setting the c ontroller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the contr oller user guide. For more information regarding the defaul t configurations that ORCA uses, refer to [...]

  • Página 57

    Configuration and u tilities 57 ASR increases ser ver availabil ity by restarting the ser ver with in a specified time after a system hang or shutdown. At the same time, t he HP SIM console no tifies you by sendin g a message to a desi gnated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU[...]

  • Página 58

    Configuration and u tilities 58 S torageW orks libra ry and tape tools HP StorageWorks L&TT provides functionality for f irmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective s ervice actions, and some utilit y functions. It also provides seamless integration with HP hardware support by genera[...]

  • Página 59

    Configuration and u tilities 59 U SB support HP provides both standard USB support and legacy USB support. Standard support is pro vided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the sys tem ROM. Legacy USB suppo r t provi[...]

  • Página 60

    Configuration and u tilities 60 H P Insight Diagnostics survey funct ionality HP In sight Diagnostics (on page 59 ) provide s survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that may no t be supported by the server. For opera ting systems supp orted by t[...]

  • Página 61

    Configuration and u tilities 61 • For small and midsize environments: HP Insight Remote Support Standard provides basic remo te monitoring, notification/ advisories and service dispatc h. It is opti mized for environment s with 1 to 50 servers and c an be installed on a shared HP ProLiant Wi ndows applica tion server. The sof tware supports HP EV[...]

  • Página 62

    Configuration and u tilities 62 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required . These drivers, as well a s other option drivers, ROM images, and value - add software can be downloaded from the HP website ( http://www.hp.com/support ). IMPO RTANT: A lwa ys perform a backup befor[...]

  • Página 63

    Troubleshooting 63 T r oubleshooting T roubleshooting resou rces The HP ProLi ant Servers Trou bleshooting Gu ide prov ides procedures for resolving c ommon problems and comprehensive courses of action fo r fault isolation and identification, error message interpretation, issue resolutio n, and softwar e maintenance on Pr oLiant servers and server [...]

  • Página 64

    Troubleshooting 64 S ymbols on equ ipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous ener gy circuits o r electric shock hazards. Refer all serv icing to qualified personnel. WARNING: To reduce the risk of injury from electric shock h[...]

  • Página 65

    Troubleshooting 65 WARNING: To reduce the risk of el ectric shock or damage to the equipmen t: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power co rd into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supp[...]

  • Página 66

    Troubleshooting 66 P repare t he server for diagnos is 1. Be sure the server is in the p roper operating environment with ade quate power, air conditioning, and humidity control. For required env ironmental conditions, see the serv er documentation. 2. Record any error messages disp layed by the system. 3. Remove all di skettes, C D - ROMs, DVD - R[...]

  • Página 67

    Troubleshooting 67 S ervice notificatio ns To view the latest ser vice notif ications, refer to the HP website ( http://www.hp.c om/go/bizsupport ). Select the appropriate server model , and then click the Troubleshoot a Problem link on the product page. T roubleshooting flowcharts To effectively troubleshoot a problem, HP recom mends that you star[...]

  • Página 68

    Troubleshooting 68 G eneral diagnosis flowchart The General d iagnosis flowc hart provides a ge neric approach to troubleshooting. If you are unsure o f the problem, or if the other flowcharts do not fix the problem, use the following f lowchart. Item Refer to 1 " Sympt om informa tion (on page 65 )" 2 " Loose connec tions (on pag e [...]

  • Página 69

    Troubleshooting 69 Item Refer to 5 "Gene ral memo ry p roblems a re occurr ing" in the HP P roLiant Servers Troubleshooting Guide locat ed on the Doc umentat ion CD o r on the HP website ( http://www.hp.com/support ) 6 Server ma intena nce and servic e guide, locat ed on the Document ation CD or the HP website ( http://www.hp.com/products[...]

  • Página 70

    Troubleshooting 70 S erver powe r - on problems flo wchart Symptoms: • The server does not po wer on. • The system pow er LED is off o r amber.[...]

  • Página 71

    Troubleshooting 71 • The external health L ED is red or amber. • The internal health LED is red or amber. NOT E: For the location of serv er LEDs and information on their statuses, refer to the serve r documentation. Possible ca uses: • Improperly seated or faulty power supply • Loose or fau lty power cord • Power sour ce problem • Powe[...]

  • Página 72

    Troubleshooting 72[...]

  • Página 73

    Troubleshooting 73 P OST prob lems flowcha rt Symptoms: • Server does not complete PO ST NOT E: The server has com pleted POST when the system attempts to acc ess the boot device. • Server com pletes POST with errors Possible pro blems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Refer t[...]

  • Página 74

    Troubleshooting 74 Item Refer to O S boot prob lems flowcha rt Symptoms: • Server does not boot a previously installed operating system[...]

  • Página 75

    Troubleshooting 75 • Server does not boot SmartStart Possible ca uses: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order se tting in RBSU Item Refer to 1 HP ROM- Based Setup Uti lity Us er Guide ( http://www.hp.com/servers/smartstart ) 2 " POST problems f lowchart (on page 73 )" 3 • "Hard dr[...]

  • Página 76

    Troubleshooting 76 S erver fau lt indica tions flow chart S ymptoms: • Server boots, but a fault event is reported by Insight Management Ag ents (on page 58 ) • Server boots, but the internal he alth LED, exte rnal health LED, or component health LE D is red or amber[...]

  • Página 77

    Troubleshooting 77 NOT E: For the location of s erve r LEDs and information on their stat uses, refer to the se rver documentation. Possible ca uses: • Improperly seated or faulty internal or e xternal component • Unsupported component installed • Redundancy failure • System overtemp erature c ondition Item Refer t o 1 " Mana gement ag[...]

  • Página 78

    Troubleshooting 78 P OST error messa ges and beep codes For a co mplete listing of error messages, refer to the "PO ST error message s" in the HP ProLiant Serv ers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potenti al problems, ALWAYS read the warnings and ca[...]

  • Página 79

    Battery replacement 79 B at tery r eplacement If the server no longer auto matically display s the correct date and time, you may need to replace the battery that provides power to the real - time cl ock. Under norm al use, battery li fe is 5 to 10 years. WARNING: The co mputer contains an internal lithium manganese dioxide, a vanadium pentoxide, o[...]

  • Página 80

    Battery replacement 80 For more information about battery replacement or proper disposal, contact an authorized reseller or an authori zed service provider.[...]

  • Página 81

    Regulato ry comp liance no tices 81 R egulator y compli ance notice s R egulator y compliance identif icatio n numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulat ory model number. The regulatory mode l number can be found on the product nameplate label, along with all [...]

  • Página 82

    Regulat ory co mplianc e notices 82 to radio c ommunicati ons. However, there is no guarantee that interference will not occur in a parti cular installation. If this equipment does cause harmful interference to radio or telev ision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to co rrect the [...]

  • Página 83

    Regulat ory co mplianc e notices 83 C anadian notice (Avis Canadien) Class A equipment This Class A digital apparatu s meets all requirements of the Canad ian Interference - Causing Equipment Regulation s. Cet appareil numérique d e la classe A respecte tou tes les exigences du Règlem ent su r le matériel brouilleur du Canada. Class B equipment [...]

  • Página 84

    Regulat ory co mplianc e notices 84 This symbol on the product or on its packaging indicates that this produc t must not be disposed of wi th your other hou sehold waste. Inst ead, it is your r esponsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electric al and electro nic [...]

  • Página 85

    Regulat ory co mplianc e notices 85 K orean notice Class A equipment Class B equipment C hinese noti ce Class A equipment L aser co mpliance This product may be provided with an optical stor age dev ice (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices c ontains a laser that is classified as a Class 1 Laser Produ ct i[...]

  • Página 86

    Regulat ory co mplianc e notices 86 WARNING: The co mputer contains an internal lithium manganese dioxide, a van adium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery t[...]

  • Página 87

    Electrostatic discharge 87 E lectr ost ati c disc har ge P reventing electrostatic discharge To prevent damaging the system, be aware of the prec autions you need to follow when sett ing up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static - sensitive de vices. [...]

  • Página 88

    Specifi cations 88 S pec if icati on s E nvironment al specif ications Specification Val ue Tempera ture Opera ting 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non - operat ing 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Maxim um ra te of tem pe ratur e change Opera ting 2,3 1 0°C/hr ( 18°F/hr) Non - operat ing 20°C/hr (36° F/hr) Relativ e humi d[...]

  • Página 89

    Specifi cations 89 Specification Val ue Weight (max imum configura ti on: all har d drives , power supplie s, and processors installed) 13.60 kg (29.9 8 lb) Weight (mini mum configuration : one hard drive, po wer supply, an d processor installed) 11.60 kg (25.5 7 lb) P ower suppl y specification s Depending on in stalled option s, the server is con[...]

  • Página 90

    Specifi cations 90 Rated in put power 450 W at 100V AC i nput 420 W at 200V AC input BTUs per hour 1708 at 100V AC input 1640 at 20 0V AC input Powe r supply out put Rated ste ady - state power 340 W at 100V t o 120V AC input 340 W at 200V t o 240V AC input Maximum pe ak power 340 W at 100V t o 120V AC input 340 W at 200V t o 240V AC input • HP P[...]

  • Página 91

    Speci ficatio ns 91 Rated in put power 575 W at 100V AC i nput 575 W at 200V AC input BTUs per hou r 1962 at 120V AC i nput 1962 at 200V to 2 40V AC input Powe r supply out put Rated ste ady - state power 500 W at 100V t o 120V AC input 500 W at 200V t o 240V AC input Maximum pe ak power 500 W at 100V t o 120V AC input 500 W at 200V t o 240V AC inp[...]

  • Página 92

    Technica l support 92 T ec h ni cal support B efore you contact HP Be sure to have the following info rmation available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicabl e error messages • Add- on boards or hardw[...]

  • Página 93

    Technica l support 93 • Optional — Parts for whi ch customer self repair is optio nal. These parts are also designed for customer self repair. If, howev er, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not desi[...]

  • Página 94

    Technica l support 94 Pour plus d' informations sur le programme CSR de H P, contactez votre Mainteneur Agrée local. Pour plus d'inform ations sur c e programme en Amériqu e du Nord, co nsultez le site W eb HP ( http://www.hp.com/go/selfrepair ). R ipar a zi one da parte del c lie nt e Per abbreviare i tempi di riparazione e garantire u[...]

  • Página 95

    Technica l support 95 HINWEIS : Eini ge Teile sind nic ht für Customer Self Repair ausgelegt. Um den Garantiean spruch des Kunde n zu erfü llen, muss das Teil von einem HP Servicepartn er ersetzt werden. Im i llustrierten T eilekatalog sind diese Teile m it „No“ bzw. „ Nein“ gekennzeichnet . CSR - Teile w erden abhängig von der Verfü gb[...]

  • Página 96

    Technica l support 96 el caso de to das sustituc iones que lleve a cabo el c liente, HP se hará ca rgo de todos los gastos de envío y devolució n de componen tes y escogerá la empresa d e transporte que se u tilice para dicho serv icio. Para obtener más información acerca del programa de Reparaciones del propio c liente de HP, póngase en con[...]

  • Página 97

    Technica l support 97 Opcional – Peç as cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo client e. No entanto, se desejar q ue a HP a s substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças[...]

  • Página 98

    Technica l support 98[...]

  • Página 99

    Technica l support 99[...]

  • Página 100

    Acrony ms and abbreviations 100 A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ASR Automati c Server Recovery DDR double data rate IEC International Electrotechnical Commission iLO Integra ted Lights - Out IML Integrated Management Log KVM keyboard, video, and mouse NMI non - maskable interrupt NVRAM non - vo[...]

  • Página 101

    Acrony ms and abbreviations 101 PCI -X peripheral componen t interconnect extended PDU power distribution unit POST Power - On Self Test PSP ProLiant Support Pack RBSU ROM- Based Setup Utility RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SIM Systems Insight Man ager UID unit identificati on USB universal serial bus VCA Version[...]

  • Página 102

    Index 102 A access panel 17 activity LED 8 ACU (Array Configuration Utility) 55 additional information 63 ADU (Array Diagnostic Utility) 60 air baffle 17 airflow requirements 21 Altiris eXpress Depl oyment Server 56 Array Configuration Utility (ACU) 55 authori zed reseller 92 authorized technician 64 auto - configuratio n process 53 B battery 12, 7[...]

  • Página 103

    Index 103 F f ans 14 FBWC module 41 FCC (Federal Communications Commission) notice 81, 82 FCC rating label 81 features 7 Federal Communications C ommission (FCC) notice 81, 82 firmware upgrade utility, troubleshooting 63 front panel buttons 8 front panel components 7 front panel LEDs 8, 14 G general diagnosis flowchart 68 grounding methods 87 groun[...]

  • Página 104

    Index 104 optimum environment 21 Option ROM Configuration for Arrays (ORCA) 55 options installation 23, 26 ORCA (Option ROM Configuration for Arrays) 55 OS boot problems flowchart 7 4 P passwords 46 PCI expansion slot d efinitions 10 PCI riser b oard assembly 17, 18, 53, 56, 59, 60, 63 PCI slots 16 PCI - X riser board 39 phone numbers 92 POST error[...]

  • Página 105

    Index 105 T PM (Trusted Platform Module) 44 troubleshooting 63 troubleshooting flowcharts 67 troubleshooting, firmware upgrade utility 63 Trusted Platform Module (TPM) 44, 46 U UDIMM configuration 29 UID button 8, 9 UID LED 8, 9, 12 updating the system ROM 58 UPS (uninterruptible power supply) 22 USB support 59 utilities 52 V ventilation 21 W warni[...]