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HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) StorageWorks Modular Smart Array 500 System. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:52 AM HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide (formerly Smart Array Cluster Storage System) October 2003 (Fourth Edition) Part Number 251850-004[...]

  • Página 2

    HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:52 AM © 2002, 2003 Hewlett-Packard De velopment Company, L.P. Microsoft®, Windows®, and Windows NT® are trademarks of Microsoft Corporation in the U.S. and other countries. Hewlett-Packard Company shall not be liable for technica l or editorial errors or omissio[...]

  • Página 3

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide iii HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:52 AM Contents About This Guide Audience Assumptions ........................................................................................................... .......................[...]

  • Página 4

    Contents iv HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:52 AM Chapter 4 Component Identification Front Panel Components ......................................................................................................... .......[...]

  • Página 5

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide v HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:52 AM About This Guide This maintenance and service guide can be used for reference when servicing the HP StorageWorks Modular Smart Array 500 system. WARNING: To reduce the risk of pers[...]

  • Página 6

    About This Guide vi HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:52 AM CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the system. CAUTION: The equipment is de[...]

  • Página 7

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 1-1 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:55 AM 1 Illustrated Parts Catalog Mechanical and System Components 6 3 5 2 8 7 1 4[...]

  • Página 8

    Illustrated Parts Catalog 1-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:55 AM Table 1-1: Mechanical and System Components Item Description Spare Part Number Mechanical Components 1 Chassis, 4U, with backplane 229198-001 2 Bezel bl[...]

  • Página 9

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-1 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM 2 Removal and Replacement Procedures To service the MSA500 system, you may need the following tools: • Flat-blade screwdriver • From the SmartStart CD: — Advanced Diagnosti[...]

  • Página 10

    Removal and Replacement Proced ures 2-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Rack Warnings and Cautions WARNING: Because the rack allows stacking of computer components on a vertical rather than horizontal plane, be sur[...]

  • Página 11

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-3 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM WARNING: Be sure that the AC power supply branch circuit that provides power to the rack is not overloaded. Not overloading AC power to the ra[...]

  • Página 12

    Removal and Replacement Proced ures 2-4 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM System Power Down WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove [...]

  • Página 13

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-5 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Hot-Plug SCSI Hard Drive CAUTION: If you must replace a hot-plug drive, follo w the guide lines in this section. Failure to do so can result i[...]

  • Página 14

    Removal and Replacement Proced ures 2-6 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM To remove the component: 1. Be sure that the online and activity LEDs on the failed drive are both off. CAUTION: To prevent improper cooling a[...]

  • Página 15

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-7 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Universal Hot-Plug Tape Drive To remove the component: CAUTION: To prevent improper cooling an d t hermal damage, do not operate the system un[...]

  • Página 16

    Removal and Replacement Proced ures 2-8 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Bezel Blank To remove the component: CAUTION: Always populate bays with either a compon ent or bla nk. Proper airflow can only be maintained w[...]

  • Página 17

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-9 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM HP StorageWorks Modular Smart Array 500 Controller When the MSA500 controller in a single-contro ller system fails, HP recommends that you mig[...]

  • Página 18

    Removal and Replacement Proced ures 2-10 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Battery-Backed Cache Module CAUTION: To prevent data loss or equipment dam age, follow the instruct ions in this procedure. To remove the com[...]

  • Página 19

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-11 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Blower To remove the component: WARNING: The blower blades rotate at a high speed. Avoid touching the rotating blades when removing the blowe[...]

  • Página 20

    Removal and Replacement Proced ures 2-12 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Hot-Plug Power Supply Observe the following cautions for AC power supplies: CAUTION: Removing a power supply signifi cantly ch anges the airf[...]

  • Página 21

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-13 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM To remove the component: 1. Disconnect the power cord from the power supply. 2. Remove the blower. Refer to “Blower” in this chapter. 3. [...]

  • Página 22

    Removal and Replacement Proced ures 2-14 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM 2-Port and 4-Port Shared Storage Modules To remove the component: 1. Power down the system. Refer to “S ystem Power Down” in this chapter[...]

  • Página 23

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-15 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Interconnect Blank To remove the component: CAUTION: Always populate interconnect bays with a blank. Proper airflo w can only be maintained w[...]

  • Página 24

    Removal and Replacement Proced ures 2-16 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM Power Button/LED Assembly To remove the component: 1. Power down the system. Refer to “S ystem Power Down” in this chapter. 2. Remove the[...]

  • Página 25

    Removal and Replacement Proced ures HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 2-17 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:57 AM MSA500 System Chassis and Backplane If the backplane board fails or the chassis sustains significant damage, you must order a replacement cha[...]

  • Página 26

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 3-1 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:59 AM 3 Diagnostic Tools Server Utilities HP utilities provide reporting functions that enable event-focused management and diagnostics. To install and run these util ities, refer to t[...]

  • Página 27

    Diagnostic Tools 3-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:59 AM ROM Upgrades Each MSA500 controller has a ROM that contains the controller firmware. The ROM flash tool enables system administra tors to efficiently upgrade arr[...]

  • Página 28

    Diagnostic Tools HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 3-3 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 10:59 AM NetWare Online Array Configuration Utility (CPQONLIN) The NetWare Online Array Configuration U tility, also called CPQONLIN, is a NetWare Loadable Module (NLM) f[...]

  • Página 29

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 4-1 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM 4 Component Identification Front Panel Components 1 3 4 2 7 6 5 Table 4-1: Front Panel Components Item Description 1 Bezel blank (bay for optional redunda nt controller) 2 Servic[...]

  • Página 30

    Component Identification 4-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM Enclosure LEDs 1 2 3 Table 4-2: Enclosure LEDs Item LED Description Status 1 Environmental Monitoring Unit (EMU) heartbeat Green flashing = Shared storag[...]

  • Página 31

    Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 4-3 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM Rear Panel Components 1 2 4 3 Table 4-3: Rear Panel Components Item Description 1 Interconnect blanks (Required for proper airfl ow) 2 Power supply/blowe[...]

  • Página 32

    Component Identification 4-4 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM 2-Port Shared Storage Module Components 1 2 Table 4-4: 2-Port Shared Storage Module Components Item Connector Description Bus 1 SCSI port connector A 2 S[...]

  • Página 33

    Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 4-5 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM 2-Port Shared Storage Module LEDs 1 2 3 Table 4-5: 2-Port Shared Storage Module LEDs Item LED Description Status 1 Power Green = Power on Off = Power off[...]

  • Página 34

    Component Identification 4-6 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM 4-Port Shared Storage Module Components 2 1 4 3 Table 4-6: 4-Port Shared Storage Module Components Item Connector Description Bus 1 SCSI port connector A[...]

  • Página 35

    Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 4-7 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM 4-Port Shared Storage Module LEDs 1 2 3 Table 4-7: 4-Port Shared Storage Module LEDs Item LED Description Status 1 Power Green = Power on Off = Power off[...]

  • Página 36

    Component Identification 4-8 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guid e HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM Controller Components Controller Display Each MSA500 controller has an LCD displa y for informational and error messages. 1 2 3 4 5 Table 4-8: Controller[...]

  • Página 37

    Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 4-9 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM Controller LEDs 15 7 14 6 13 5 12 4 11 3 10 2 9 1 8 17 0 16 Table 4-9: Controller LEDs Item LED Description Status 0-2 Busy status Green = Controller is [...]

  • Página 38

    Component Identification 4-10 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM Table 4-9: Controller LEDs continued Item LED Description Status 14 Cache activity Green = Cache activity Off = No cache activity Flashing green = Cache[...]

  • Página 39

    Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 4-11 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM SCSI IDs 14 7 6 5 4 3 2 1 8 9 10 11 12 13 Table 4-10: SCSI IDs Bay SCSI ID Bus Port 1 0 2 1 3 2 4 3 5 4 6 5 7 8 0 8 0 9 1 10 2 11 3 12 4 13 5 14 8 1[...]

  • Página 40

    Component Identification 4-12 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:00 AM Hot-Plug SCSI Hard Drive LEDs 1 2 3 Table 4-11: Hot-Plug SCSI Hard Drive LEDs Item LED Description 1 Activity 2 Online 3 Fault Hot-Plug SCSI Hard Drive [...]

  • Página 41

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 5-1 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:04 AM 5 Specifications System Unit Specification Table 5-1: System Unit Specifications Specification Value Dimensions Height 17.5 cm (6.9 in) Depth 52.1 cm (20.5 in) Width 48.3 cm (19.[...]

  • Página 42

    Specifications 5-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:04 AM Table 5-1: System Unit Specifications continued Specification Value Relative humidity (nonconde nsing) Operating 10% to 90% Nonoperating up to 95% Maximum wet bulb[...]

  • Página 43

    Specifications HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide 5-3 HP CONFIDENTIAL Codename: Aurora Part Num ber: 251850-004 Last Saved On: 9/19/03 11:04 AM Hot-Plug AC Power Supply Table 5-4: Hot-Plug Po wer Supply Specifications Specification Value Height 12.7 cm (4.5 in) Width 15.9 cm (6.25 in) Depth 24.1 cm (9.5 in[...]

  • Página 44

    HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide Index-1 COMPAQ CONFIDE NTIAL Codename: Aurora Part Number: 2518 50-004 Last Saved On: 9/19/03 11:03 AM Index Symbols and Numbers 2-Port Shared Storage M odule components 4-4 LEDs 4-5 location 4-3 removing 2-14 replacing 2-14 spare part number 1- 2 4-Port Shared Storage M [...]

  • Página 45

    Index Index-2 HP StorageWorks Modular Smart Array 500 System Maintenance an d Service Guide COMPAQ CONFIDE NTIAL Codename: Aurora Part Number: 2518 50-004 Last Saved On: 9/19/03 11:03 AM drives See h ot-plug SC SI hard dri ves; tape drives E EMU heartbeat LED 4-2 enclosure LE Ds 4-1, 4-2 F fault LED s 4-2, 4-10 , 4-12 front panel comp onents 4-1 G [...]

  • Página 46

    Index HP StorageWorks Modular Smart Array 500 System Maintenance and Se rvice Guide Index-3 COMPAQ CONFIDE NTIAL Codename: Aurora Part Number: 2518 50-004 Last Saved On: 9/19/03 11:03 AM backplane 2-17 battery-backed cache module 2-10 bezel blank 2-8 blower 2-1 1 chassis 2-17 hard drive blank 2-4 hot-plug SCSI hard drives 2-6 interconnect blank 2-1[...]