Grandstream Networks HandyTone-488 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Grandstream Networks HandyTone-488. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Grandstream Networks HandyTone-488 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Grandstream Networks HandyTone-488 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Grandstream Networks HandyTone-488, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Grandstream Networks HandyTone-488 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Grandstream Networks HandyTone-488
- nombre de fabricante y año de fabricación del dispositivo Grandstream Networks HandyTone-488
- condiciones de uso, configuración y mantenimiento del dispositivo Grandstream Networks HandyTone-488
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Grandstream Networks HandyTone-488 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Grandstream Networks HandyTone-488 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Grandstream Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Grandstream Networks HandyTone-488, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Grandstream Networks HandyTone-488, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Grandstream Networks HandyTone-488. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    User Manual HandyTone-488 Analog Telephone Adaptor For SW Release Version 1.0.0.4 Grandstream Networks, Inc. www.grandstream.com[...]

  • Página 2

    HandyTone-488 User Manual Grandstream Net works, Inc. 2 Table of Contents 1 WELCOME ......................................................................................................... 3 2 INSTALLATION ................................................................................................. 4 3 WHAT IS INCLUDED IN THE P ACKAGE ........[...]

  • Página 3

    HandyTone-488 User Manual Grandstream Net works, Inc. 3 1 Welcome Congratulations on becoming an owner of H andyTone-488. You made an excellent choice and we hope you enjoy all of its capabilities. Grandstream's HandyTone-488 is an all-in-one VoIP integrated access device that features superb audio quality, rich functi onalities, high level of[...]

  • Página 4

    HandyTone-488 User Manual Grandstream Net works, Inc. 4 2 Installation HandyTone-488 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networ ks providing VoIP services. The HandyTone-488 VoIP functionalities are av ailable via a regular analog telephone. The following photo illustrates th e appear[...]

  • Página 5

    HandyTone-488 User Manual Grandstream Net works, Inc. 5 HandyTone-488 has one FXS port and one FXO por t. The RJ11 jack next to the LAN port is a FXS port. The RJ11 jack on the side of the HandyTone-488 is a FXO port. Both the FXS port and the FXO port can have a s eparate SIP account. This is a key feature of HandyTone- 488. Telephone calls can be[...]

  • Página 6

    HandyTone-488 User Manual Grandstream Net works, Inc. 6 3 What is Included in the Package The HandyTone-488 package contains: 1) One HandyTone-488 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-488 is compliant with various sa fety standards including FCC/CE and C-tick. Its power adaptor is compliant with [...]

  • Página 7

    HandyTone-488 User Manual Grandstream Net works, Inc. 7 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP , RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gate way and DMZ port forwarding • Supports call origination and termination fr om/to th[...]

  • Página 8

    HandyTone-488 User Manual Grandstream Net works, Inc. 8 4.2 Hardware Specification The table below describes the difference among these models. Model HandyTone-488 LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 1xFXS FXO port 1xFXO Button 1 LED Green and red color Universal Switching Power Adaptor Input: 100-240VAC 5[...]

  • Página 9

    HandyTone-488 User Manual Grandstream Net works, Inc. 9 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-488 has stored a voice prompt menu for quick browsing and simple configuration. To enter this voice prompt menu, simply press the button or “***” from the analog phone . Menu Voice Prompt User’s Options Main Menu “Enter a [...]

  • Página 10

    HandyTone-488 User Manual Grandstream Net works, Inc. 10 5.2 Make Phone Calls 5.2.1 Calling phone or extension numbers To make a phone or ex tension number call: a) Dial the number directly and wait for 4 seconds (default “No Key Entry Timeout”) . Or b) Dial the number directly, and press # (assumi ng that “Use # as dial key” is selected in[...]

  • Página 11

    HandyTone-488 User Manual Grandstream Net works, Inc. 11 *4 : (column character) Examples: If the target IP address is 192.168.0. 160, the dialing convention is Voice Prompt with option 47, then 192168000160 followed by pressing the “#” key if it is config ured as a send key or wait 4 seconds. In this case, the default destination port 5060 is [...]

  • Página 12

    HandyTone-488 User Manual Grandstream Net works, Inc. 12 1. A presses FLASH (on the analog phone, or Hook Flash fo r old model phones) to get a dial tone 2. A then dial C’s number then # (or wait for 4 seconds). A and C now in conversation. 3. A can hang up. Note: When intended Transfer failed, if A hangs up, the HandyTone-488 will ring user A ag[...]

  • Página 13

    HandyTone-488 User Manual Grandstream Net works, Inc. 13 *50 Disable Call Waiting (for all subsequent calls) *51 Enable Call Waiting (for all subsequent calls) *70 Disable Call Waiting. (Per Call) *71 Enable Call Waiting (Per Call) *72 Unconditional Call Forward. To use this feature, dial “*72” and get the dial tone. Then dial the forward numbe[...]

  • Página 14

    HandyTone-488 User Manual Grandstream Net works, Inc. 14 GREEN LED always indicates normal working status Message Waiting Indication Button flashes every 2 seconds RINGING Button flashes at 1/10 second RINGING INTERVAL Button flashes every second[...]

  • Página 15

    HandyTone-488 User Manual Grandstream Net works, Inc. 15 6 Configuration Guide 6.1 Configuring HandyTone-488 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTon e-488 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-488 to use STATIC IP mode, t[...]

  • Página 16

    HandyTone-488 User Manual Grandstream Net works, Inc. 16 Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2004 The password is case sensitive and the fact ory default password for End User is ‘123’. After a correct password is entered in the login screen, the embedded Web server inside the HandyTone[...]

  • Página 17

    HandyTone-488 User Manual Grandstream Net works, Inc. 17 NAT/DHCP Server Inform ation & Configuration: Cloned WAN MAC Addr: (in hex format) LAN Subnet Mask: 255.255.255.0 (default is 255.255.255.0) LAN DHCP Base I P: 192.168.2.1 (base IP for the LAN port, default is 192.168.2.1) DHCP IP Lease Time: 120 (in units of hours, default is 120 hours o[...]

  • Página 18

    HandyTone-488 User Manual Grandstream Net works, Inc. 18 Time Zone This parameter controls how the displayed date/time will be adjusted according to the specified time zone. Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to Ye s, then the displayed time will be 1 hour ahead of n[...]

  • Página 19

    HandyTone-488 User Manual Grandstream Net works, Inc. 19 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field s hows WAN port IP address. Product Model This field contains the product model info. Software Version Program: This is the main softwar e release, its number is always use[...]

  • Página 20

    HandyTone-488 User Manual Grandstream Net works, Inc. 20 Advanced User configuration in cludes not only the end user configuration, but also advanced configuration such as SIP c onfiguration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. Following is a snap shot of the advanced configuration page. Grandstream Device [...]

  • Página 21

    HandyTone-488 User Manual Grandstream Net works, Inc. 21 Name: John D oe (optional, e.g., John Doe) Re g ister Expiration: 60 (in minutes. default 1 hour, max 45 days) local SIP port: 5062 (default 5062) local RTP port: 5008 (1024-65535, default 5008) Enable Call Features: No Yes (if Yes, Call Forwarding & Call-Waiting-Disable ar e supported lo[...]

  • Página 22

    HandyTone-488 User Manual Grandstream Net works, Inc. 22 User ID is phone number: No Yes Early Dial: No Yes (use "Yes" only if prox y supports 484 response) Dial Plan Prefix: (this prefix string is added to each dialed num ber) No Key Entry Timeout: 4 (in seconds, default is 4 seconds) Use # as Dial Key: No Yes (if set to Yes, "#&quo[...]

  • Página 23

    HandyTone-488 User Manual Grandstream Net works, Inc. 23 WAN side http access: No Yes (WAN side access to http server will be rejected if set to No) PSTN access code: (key pattern to use the PST N line, default is "*00") U pdate All Rights Reserved Gran dstream Networks, Inc. 2004 Admin Password This contains the password to a ccess the A[...]

  • Página 24

    HandyTone-488 User Manual Grandstream Net works, Inc. 24 DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833 Preferred Vocoder The HandyTone ATA supports up to 7 different Vocoder types including G.711 A-/U-law , G.723.1, G.726, G.728, G.729A /B, iLBC. Depending on the product model, some of these Vocoders may not be pro[...]

  • Página 25

    HandyTone-488 User Manual Grandstream Net works, Inc. 25 Unregister on Reboot Default is No. If set to yes, the SIP user will be unregistered on reboot. Layer 3 QoS This field defines the layer 3 Qo S parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Layer 2 QoS This contains the value used for l aye[...]

  • Página 26

    HandyTone-488 User Manual Grandstream Net works, Inc. 26 Keep-alive interval This parameter specifies how often the HandyTone ATA sends a blank UDP packet to the SIP server in or der to keep the “hole” on the NAT open. Use NAT IP: NAT IP address used in SIP/SD P message. Default is blank. Proxy-Require SIP Extension to notify SIP server that th[...]

  • Página 27

    HandyTone-488 User Manual Grandstream Net works, Inc. 27 Disable Call Waiting Default is No. Polarity Reversal Default is No. If set to Yes, polarity will be reversed upon call establishment and termination. NTP server This parameter defines the URI or IP address of the NTP server which is used by the HandyTone ATA to display the current date/time.[...]

  • Página 28

    HandyTone-488 User Manual Grandstream Net works, Inc. 28 6.2.4 Saving the Configuration Changes Once a change is made, users should press the “Update” button in the Configuration page. The HandyTone-488 will then display the followi ng screen to confirm that the changes have been saved. Grandstream Device Configuration STATUS BASIC SETTINGS ADV[...]

  • Página 29

    HandyTone-488 User Manual Grandstream Net works, Inc. 29 6.3 Configuration through a Central Server Grandstream HandyTone ATAs can be automatically configured fr om a central provisioning system. When HandyTone ATA boot up, it will send TFTP or HTTP request to download configuration files, there are two c onfiguration files, one is “cfg.txt” an[...]

  • Página 30

    HandyTone-488 User Manual Grandstream Net works, Inc. 30 7 Software Upgrade 7.1 Upgrade through HTTP To upgrade software, HandyTone-488 can be conf igured with an HTTP s erver where th e new code image file is located. For example, following URL in the HTTP Upgrade Server: http://firmware.mycompany.com:6688/Grandstream/1.0.0.4 Where firmware.mycomp[...]

  • Página 31

    HandyTone-488 User Manual Grandstream Net works, Inc. 31 environment if possible. For those who do not have a local TFTP server, Grandstream provides a NAT-friendly TFTP se rver on the public Internet fo r firmware upgrade. Please check the Service or Support section of Grandstr eam’s Web site to obtain this TFTP server’s IP address.[...]

  • Página 32

    HandyTone-488 User Manual Grandstream Net works, Inc. 32 8 Restore Factory Default Setting Warning : Restore the Factory Default Setting will delete all configurat ion information of the device. Please disconnect network cable and power cycle t he unit before trying to reset the unit to factory default. The steps are as follows: A. Find the MAC add[...]