Globe tglo manual

GloPhone User Guide GloPhone V ersion 3. 0 Document Version 2.2.0 December 20, 2005[...]

Copyright  2004  TheGlobe.com,  110  East  Brow ard  Blvd,  14th  Floor,  Fort  La uderdale,  FL  33301.  All  rights  reserved.  Vo i c e g l o  is  a  registered  trademark  of  TheGlobe.com.  GloPhone  is  a  trademark  belonging  to  TheGlobe.com.  Linux ?[...]

1 • • • • • • tglo Online User Guide Chapter 1 • • • • • • About GloPhone GloPhone is a browser-based telephone that uses Voice over IP (VoIP) technology. Using GloP ho ne, you can make calls to and receive calls fro m any phone in the world us ing your Intern et browser, wh ile surfing the web at the same time. Figure 1. Gl[...]

2 Chapter 1 - About GloPho ne • • • • • • tglo Online User Guide System Requirements The following is required to use Gl oPhone: • Computer running Windows ® 2000, Windows ® Millennium (Me), or Windows ® XP. • Your PC’s micropho ne an speakers. • Microsoft ® Internet Explorer or Mozilla Firefox ® • A dial-up or broadband [...]

1 ©2003-2004 Voiceglo.com Chapter 2 Getting Started Checking Your Audio Equipment Before you begin u sing GloPhone, be certain that your audio eq uipment is connected properly. Microphone and Speakers If you are using your PC’s microphone and speakers with GloPhone, follow these steps. 1 Click the Windows Start button. 2 Click Programs > Acce[...]

2 ©2003-2004 Voiceglo.com USB Phones and Bluetooth Headsets If you are using a USB Phone or a USB Bluetooth Enabled Headset, follow the manufacturer’s instructions for installing and troublesho oting these products. Downloading Additional GloPhone Numbers You can have up to 6 GloPhone accounts per PC. When you start GloPhone, if you have more th[...]

1 • • • ••• Chapter 3 Using GloPhone Starting GloPhone Start CentComm by double-clicking the icon ( ) on your desktop. Launch GloPhone from your CentComm interface by clicking Place a Call. Figure 7. GloPhone User Interface If the icon does not appear on the menu bar immediately after you activated the software, re boot your PC and open[...]

2 Chapter 3 - Us ing GloPhone • • • ••• The components of the GloPhone are described below. • Your GloPhone Number Your number appears at the top of the GloPhone. • Status Display Window Provides information related to GloPhone calls. It contains the Status Indicator and the controls for viewing Missed, Received, and Dialed calls. W[...]

Using GloPhone Chapt er 3 - Using GloPho ne 3 GloPhone User Guide • • • ••• Moving GloPhone Clic k the top o r si de o f GloP hon e and dra g it to an y pa rt of y our win dow t hat suit s your needs. Making Phone Calls There are multiple ways to make calls with GloPhone. It does not matter which method you use, and you can use a combin[...]

4 Chapter 3 - Us ing GloPhone • • • ••• 2 Click Talk . 3 When you are fini shed talking, click End to end the call. Using Keyboard Keys You can also use your keyboard keys to dial phone numbers. 1 Press the appropriate numeric keys to dial a number. The numbers you dial appear in the st atus display window. 2 Press ENTER to place the ca[...]

Using GloPhone Chapt er 3 - Using GloPho ne 5 GloPhone User Guide • • • ••• GloPhone pops up and places the call. 3 When you are finished talking, clic k End , or Press ESC on your ke yboard to end the call. Dialing US and Canadian Numbers You must dial a “1” before dialing a ny GloPhone, mobile, and landline-based numbers in the US[...]

6 Chapter 3 - Us ing GloPhone • • • ••• Placing Calls on Hold While on a call, click Hold . To return to the call (take the call off Hold), click Hold again. Conference Calls You can have up to 6 people, including yourself, on a single conference call. To begin a conference call: 1 Call the first person you want to invite to the conf er[...]

Using GloPhone Chapt er 3 - Using GloPho ne 7 GloPhone User Guide • • • ••• When the incoming call occurs: 1 Click Talk to answer the call. 2 Click Conference to add the caller to the conference call. 2 2 Linking Conference Calls You can link your GloPhone conference ca ll to another GloPhone conference call . Each conference call can h[...]

8 Chapter 3 - Us ing GloPhone • • • ••• 2 Call the p erson wh o is alre ady participati ng in a separ ate conference call. 3 When the person answers, click Conference . Participants of both conference calls can now speak to each other. Ending Calls When you are finishe d talking to a caller, clic k End on GloPhone, or press ESC on your [...]

Using GloPhone Chapt er 3 - Using GloPho ne 9 GloPhone User Guide • • • ••• 2 Click the phone icon to s elect the phone type. 3 Use the up and down arrows to scroll up and down the list of calls for that type. 4 Click Talk or the phone icon when the number you want to call is displayed on the screen. 5 When you are finished talking, cli[...]

10 Chapter 3 - Using Gl oPhone • • • ••• Call Waiting If someone calls you while you are already on a call, GloPhone beeps, and the new caller’s te lephone num ber is disp layed in the GloPhone window. To answer the incoming call, click Talk . To return to your original call, click Talk again. Call Forwarding You can forward your GloP[...]

Using GloPhone Chapt er 3 - Using GloPho ne 11 GloPhone User Guide • • • ••• After a few seconds, you will hear an au tomated voice attendant repeat the number you just dialed. Your incoming calls are now forwarded to that number. Disabling Call Forwarding Before you can receive calls on your GloP hone again, you must disable the call f[...]

12 Chapter 3 - Using Gl oPhone • • • ••• Removing the Do Not Disturb Setting To remove the Do Not Disturb setting: 1 Right-click the GloPhone status icon in the Windows Task Bar. 2 Select DND (Do Not Disturb). The GloPhone status i con returns to the defaul t setting.[...]

Using GloPhone Chapt er 3 - Using GloPho ne 13 GloPhone User Guide • • • ••• Hiding GloPhone There are multiple ways to hide GloPhone. Click , or Double-click the icon on your desktop, or Click the icon in your brow ser. This hides GloPhone, but you can still receive calls . Closing GloPhone Right-click the status i con in the Windows T[...]

43 • • • • • • GloPhone User Guide Chapter 5 • • • • • • GloPhone Skins You can customize the look of your GloPhone with a new skin. A skin is a graphi c or audio file used to change the appearance of the GloPhone user interface. The skin concept is comparable to changing the face plate and ring tones on your mobile phone. J[...]

44 Chapter 5 - GloPhone Skins • • • • • • GloPhone User Guide Downloading Skins You can download the skins from our web site. To download a skin: 1 Type www.skins.glophone in your in ternet browser’s Address line and press ENTER . 2 Click Download Now next to the skin you want. The skin downloads and installs itself automatically. Glo[...]