Argox X-3200 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Argox X-3200. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Argox X-3200 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Argox X-3200 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Argox X-3200, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Argox X-3200 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Argox X-3200
- nombre de fabricante y año de fabricación del dispositivo Argox X-3200
- condiciones de uso, configuración y mantenimiento del dispositivo Argox X-3200
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Argox X-3200 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Argox X-3200 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Argox en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Argox X-3200, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Argox X-3200, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Argox X-3200. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    I Argox websi te: http://www .argox.com X-1000VL X- 2000V / X-200 0V Zip X-2300E / X -2300ZE X- 32 00 / X - 3200Z X-3200E / X -3200ZE Xellent Serie s Industrial Barcode Printer User ’s Manual[...]

  • Página 2

    II T able of Contents 1. Getting St arted 5 Unpacking 5 Connecting the Power Cord 8 Internal Parts and Features 10 Loading Ribbon 13 Switching Ribbon Wou nd Ink-side in or Ink -si de out 17 Loading Media 19 S tandard Mode Loading Media 20 Peel Off Mod e Loading Media 24 Cutter Mode Loading Media 28 Adjust Position of Label Sensor 31 2. Printer Oper[...]

  • Página 3

    III Installing a Printer Driver (f or other interfaces except USB ) 62 4. T roubleshooting 69 LED and LCD Diagnosis 69 Media Problems 69 Ribbon Problems 70 Other Problems 70 Printer S tatus 71 T ran smission Problems 72 Recovery 72 Printer Maintenance 73 Cleaning the Print Head 74 Cleaning Interval 74 Cleaning Material 74 Cleaning Direction 75 Clea[...]

  • Página 4

    IV 6. T echnical Reference 109 General S pecifications 109 Printer Programming Language A, PPLA 1 13 Printer Programming Language B, PPLB 1 14 Printer Programming Language Z, PPLZ 1 16 Interface S pecifications 1 18 USB 1 18 PS/2 1 18 Serial Interface 1 19 Connection with Host: 120 Parallel (Centronics) 122 Ethernet Interface 123 Auto Polling 123 A[...]

  • Página 5

    5 1. Getting Starte d Congratulations on choosing the Ar gox Xellent Serie s (X -Series) industrial barcode prin ter. This user’s manual describing the Xellent Series prin ter models, wi ll help you get to know your new printer. The manual incl udes a guide to ope r ate th e printer as w ell as related in formation on troubleshootin g, mainte nan[...]

  • Página 6

    6 possible dama ge. 2. Open the top cov er of the printe r to see if the me dia compartments are in order. Note: If damage has occurred , contact your shippin g company immediately to file a claim. 3. Check whether y ou have receiv ed the followi ng accessories to gether wi th the printer. If there are any items missin g, please contact your local [...]

  • Página 7

    7 Package Content s  P rinter  P ower Cord  Qui ck Guide  C ore for Ribbon CD Rom (incl uding software and user’ s manuals)  U SB Cable 1 ” ID Core for Ribbon Power Cord Printer CD ROM Quick Guide USB Cable[...]

  • Página 8

    8 Connecting the Po wer Cord Before setting up and connecting the printer y ou should consider the followi ng . WARN ING! Do not operate the p rinter in an area where it mi ght get wet.  Find a solid flat su rface w ith adequate roo m for the printer and enough space abov e f or medi a and ribbon a ccess.  Place the printer within cable di st[...]

  • Página 9

    9 Connect the pow er cord as below .[...]

  • Página 10

    10 Internal Pa rts and F eatures Ribbon Pick-up Spindle Ribbon Supply Spindle Media Supply Spindle Bracket Thermal Print Head Feed Slot[...]

  • Página 11

    11 S tandard Mode Head Latch Paper Sensor Guide Paper Roller Thermal Print Head[...]

  • Página 12

    12 Peel Off Mode Cutt er Mode[...]

  • Página 13

    13 Loading Ribbon Note: Thermal Transfer printing requires medi a to print with appropriate ribbon. Th is sectio n can be re ferred to, for X-Series to use transfer the rmal printing. The sa mple steps below are based on ribbon w ound ink-side in as an example .(X series printers use ribbon wound ink-side in a s default. To change setting to ribbon[...]

  • Página 14

    14 3. Unwrap the ribbon and separate the ribbon roll from the bare core. Insert the ribbon roll onto th e ribbon su pply spindle. (Figure 3) Bracket 2 Head Latch 3 Ribbon Supply Spindle[...]

  • Página 15

    15 4. Lead the ribbon throu gh the print head module. (Fi gure 4) 5. Attach the ed ge of the ribb on onto the bare core and w ind it a bit onto the co re. Make sure the coa ting side o f the ribbon is face dow n. B ar e Core Print Head Module 4[...]

  • Página 16

    16 6. Insert the core onto the ribb on pick-up spindle. (Figu re 5) 7. Turn the pick-up spindl e to ensure the ribbon is ti ghtly wound. Ribbon Pick-up Spindle 5 Ribbon Pick-up Spindle[...]

  • Página 17

    17 Switching Ribbon Wound Ink-side in or Ink -side out The printer i s produced to suit flexible appl ications, no matter wi th ribbon wound ink-side in (manufactu ring defaul t), or with ribbon wound ink-side ou t. The steps to sw itch for ribbon wound ink-side out are listed as follow s: 1 . Pull and mov e the SHAFT RIBBON ADJ to “ Outsi de ”[...]

  • Página 18

    18 2. After the adjustmen t abov e, ribbon wound ink-side out can be used. Then instal l the ribbon : 3. If ribbon wou nd ink-side in is in use, p ull and m ove the SHAFT RIBBON ADJ to “Inside” . Then instal l the ribbon :[...]

  • Página 19

    19 Loading Media The X-Series printe rs offer three di fferent loading modes : standard, peel-of f, or with a cu tter.  S tandard mode allow s you to collect ea ch label free ly.  P eel -off mode peel s backing material aw ay from the l abel as it prints. Afte r the label is removed, the nex t label prints.  C utt er mode automatica lly cu[...]

  • Página 20

    20 Standard Mode Lo a d i n g M e d ia 1. Insert the media roll into the medi a supply spindle and move the media guide to the inside. (Figure 1) 1 Media Guide Media Supply Spindle[...]

  • Página 21

    21 2. Turn the head latch counter-cloc kwise and open the bracket. Remov e the outside media guide. (Figur e 2) 3. Lead the media through the print head modul e an d unde r the paper sensor guide. (Figure 3) Head Latch Bracket Outside Media Guide 2[...]

  • Página 22

    22 4. Return the outside media guide, close the bra cket, and hook the head latch. (Fi gure 4) 4 Head Latch Outside Media Guide Bracket 3 Print Head Module Paper Sensor Guide Module Paper Sensor Position Lever[...]

  • Página 23

    23 5. Close the top cov er and the front access door and turn on the printer, or press the “FEE D” button i f the pr inter is already on. (Figu re 5) 5[...]

  • Página 24

    24 Peel Off Mode Lo a di n g Me d i a Follow steps 1 to 3 in “Standa rd Mode Loading Medi a ” above. 1. From the leadi ng end of the media roll remov e enough labels to expose 6-inche s of backin g paper. (Figure 1) Backing Paper 1[...]

  • Página 25

    25 2. Lead the media backing paper throu gh the print h ead module. (Fi gure 2) 3. Push down the peel -off mechanism relea se lev er and lead the media unde r the peeler modul e. (Figure 3 ) 3 Dispenser Module Peel Lever 2 Print Head Module[...]

  • Página 26

    26 4. Close the peel er modul e using the peel -off mechanism release lever. (Figu re 4) 5. Close the top access door and turn on the printe r or press the FEED bu tton if the printe r is already on. (Figure 5) 5 4 Peel Lever Dispenser Module[...]

  • Página 27

    27 Notes: 1. The FEED button does not ma ke the printer peel. To enable Peeli ng function, set by the LCD p anel . 2. Make sure the peeler senso r is out o f the ribbon path when instal led.[...]

  • Página 28

    28 Cutter Mo d e L o a di n g M e di a Follow steps 1 to 3 in “ Standard M ode Loading Medi a ” above. 1. Insert the media into the print head module and u nder the paper sensor guide . (Figure 1) Paper Sensor Guide Print Head Mod ule 1[...]

  • Página 29

    29 2. Return the outside media guide, close the bra cket, and hook the head la tch. (Figure 2) 2 Outside Media Guide Bracket Head Latch[...]

  • Página 30

    30 3. Close the top access door and turn on the printer or press the FEE D button if the printer is already on. The p rinter w ill then feed the label s through the cut ter automa tically. (Figure 3) Note: The FEED but ton does not ma ke the printer cut. To enable Cutt er function, set by the LC D panel 3 Cutter[...]

  • Página 31

    31 Adjust Position of Label Sensor Function of the l abel sen sor is to de tect the g ap, notch, or holes of labels, to help the printer for accurate print posi tions and label length. For label s with ga ps, label sensor can be posi tioned wherever media locates . If labels with notches or hol es are in use, follow the steps below to check posi ti[...]

  • Página 32

    32 2. Printer Operation The illustrations below describe parts and features o f X -Series . Front Panel T op Access Door Front A ccess Door X-1000VL LEDs and Buttons LCD Display X-2000V X-2000V Zip X-2300E X-2300ZE X-3200 X-3200Z X-3200E X-3200ZE[...]

  • Página 33

    33 The front panel incl udes:  3 LED indicators (READY , MEDIA and RIBBON )  3 buttons (FEED , PAUSE and CANCEL)  LCD display (except X-1000V L)  Top Access Doo r  Front Access Doo r LED Indicators There are three LED indicators on the front pane l - READY, MEDIA and R IBBON. These indicators display operation status of the printer. [...]

  • Página 34

    34 direct thermal can be set via the prin ter panel. For the X- 100 0VL model , s et vi a Printer Utility , Windows driver or printer commands . Buttons There are three buttons, each w ith two basic functions. Button Function 1 (Press the button) Function 2 (Press the button and power switch to gether) FEED Feed a label Perform sel f test & pri[...]

  • Página 35

    35 LCD Disp l a y The X-2000V / X-2000 V Zip / X-2300E / X-2300ZE / X-3200 / X-3200Z / X-3200E / X-3200ZE models hav e a L CD that show s:  printer status  printer settin gs  input data from a keyboard o r barcode reader After power-on, the LCD displ ays the follow ing message as examples: X- 2000V / X -20 00V Zip / X-2300E / X-2300ZE X-32[...]

  • Página 36

    36 If a keyboard i s plugged in, the LCD display w ill indicate: X-2000V / X-2000V Zip / X-2300E / X- 2300ZE X-3200 / X-3200Z / X-3200E / X- 3200ZE If a barcode reader is connected, the LC D displa y will indi cate: X-2000V / X-2000V Zip / X -2300E / X- 2300ZE X-3200 / X-3200Z / X-3200E / X- 3200ZE If an abnormal con dition occurs, the LC D display[...]

  • Página 37

    37 Setting Display Language The printer’s LCD display supports six languages: En glish, French, German, Italian, Spa nish, and Portugues e. Item Range Factory Default LANGUAGE ENGLISH, FRENCH , GERM AN, ITALIAN, SPANISH, PORTUGUESE , SIMPLIFIED CHINESE ENGLISH To select a lan guage: 1. Press the PAUSE and CANC EL buttons at the same time . 2. Hol[...]

  • Página 38

    38 Changing Settin gs from the Pane l You may chan ge settings usin g the buttons on the front panel of the X-2000V, X-2000 V Zip, X-2300E , X-2300ZE, X-3200, X-3200Z, X-3200E, and X-3200ZE printe r models , in addition to changing settings via softw are commands. Change settings v ia buttons on panel : Buttons Function PAUSE+CA NCEL Press to enter[...]

  • Página 39

    39 LCD Function Setting Proce dure The following procedure is an example of setting procedure to direct thermal printing mode: L CD indicating LCD setting s tep s READY (203,PPLB) After p rinter pow er in on, LCD wi ll indicate as shown at the le ft. S tep 1 Press both P AUSE + CAN CEL buttons. Then release the buttons to ente r settings. PRINT MOD[...]

  • Página 40

    40 Printer LCD function settings and para meters: Item Range Factory Default Remarks PRINT MODE DIRECT THERMAL/ THERM. TRANSFER THERM. TRANSFER AUTO-CAL. MODE MODE 1 MODE 2 MODE 3 MODE 4 MODE 1 Mode 1: Printer performs Auto Calibration after printing the first label, if label height diff ers from param eters in printer's flash. Mode 2: Printer[...]

  • Página 41

    41 ALTERNATIVE 2 ALTERNATIVE 3 CUT PEEL OFFSET -15 ~ 50 mm 0 mm To adjust cut and pe el positions. PRINT OFFSET -8 ~ 15 mm 0 mm Controls vertical pri nt positions. Positive va lue onl y. For X-2000V onl y. TPH VER OFFSET -9~9 mm (PPLA/PPLB) -3~3 mm (PPLZ) 0 mm To adjust offs et of vertical print position. RECOVER PRINT ENABLE, DISABLE DISABLE W ill[...]

  • Página 42

    42 CUT MODE NORMAL CUTTER W /O BACK NORMAL Available only when CUTTER INST ALLED is set to “YES”. PEELER INSTALLED NO YES NO READER INSTALLED NO YES NO Available only in PPLB printer language. W IN. CON. LEN. 0 ~ 254 mm 0 mm Available only in W indow s with bundled printer driver and for continuous media. BASE SPEED (IPS) 0 ~ 4 IPS 0 IPS Availa[...]

  • Página 43

    43 enters BACK DISTANCE setting. BACK DISTANCE 10~40 mm 21 mm Available only when BACK FEED is enabled. BASE DARKNESS 0~99 (PPLA) -28~28 (PPLB) 0 Available only in PPLA and PPLB printer languages. ABS. DARKNESS 0~30 0 To select dark ness. Available only in PPLZ printer language. TRIM. DARKNESS -30~30 0 To fine- tune darkness. Available only in PPLZ[...]

  • Página 44

    44 SETTING PRIORIT Y COMMAND/ LCD PANEL COMMAND Choosing priorit y of LCD settings. It decides which setting method - by comm and or by LCD panel, is prior. Ethernet settings and p arameters (X -2300E. X-2300ZE. X-3200E . X-3200ZE): Item Range Factory Default Remarks DHCP DISABLE ENABLE If printer has been con nected to a router, IP address will be[...]

  • Página 45

    45 GATEW AY DHCP setting is disa bled. On the contrary , DHCP setting is enabled. 1. FEED/CONFIG . : change contents. (ex. from 000.000.000 .000 to 255.255.255.255) 2. P AUS E/CALIBR. : shift “_”sign position. (ex. from 255.255. 255.255 to 255.255.255.25 5) 3. CANCEL/RESET . : Select next funct ion setting . (“_” sign must at the third d ig[...]

  • Página 46

    46 Media Calibration After the media is lo aded, please pe rform media c alibration to calibrate the label sensor in adv ance. 1. Turn off the printe r 2. Press and hold the PA USE button and turn on the pow er. 3. When “CALIBR ATION …” is displ ayed on the L CD, and both READY and M EDIA indi cators blink, release the PAUSE button. (The Ethe[...]

  • Página 47

    47 Printing a Confi guration Report To perform a sel f -test and print a con figuration re port, helping to check printer’s print quality and internal settin gs. Steps as below : 1. Turn off the printe r. 2. Load media and ribbon . 3. Press and hold the FEE D bu t ton w hile turning on the power. 4. When “SELF -TEST …” is display ed on the [...]

  • Página 48

    48 Sample of Con figuratio n Report – based on X -2300E:[...]

  • Página 49

    49 1. Firmware V ersion Information 2. S tandard RAM Siz e 3. A vailable RAM Size 4. Flash T ype 5. A vailable Fl ash Size 6. Font Symbol Set 7. Print Mode ( Thermal T ransfer or Direct T hermal) 8. Sensor type (See- Through or Re flective) 9. Label -less Calibration V al ue 10. No. of downl oaded Soft Fonts 11. R TC T ime 12. No. of downl oaded Ar[...]

  • Página 50

    50 32. Mac Address 33. SNMP 34. DIP switch Switch ON OFF 2 Direct Thermal Default 35. Font Image Remark : What continue after the p arameters a re tes t pa tterns of print head .[...]

  • Página 51

    51 Resetting to Factor y Defaul t Settings To reset the pri nter to fa ctory default se ttings: 1. Turn off the printe r. 2. Press and hold the CANC EL button and turn on the printer. 3. When “RESE T …” is displ ayed on the LCD and the REA DY indicator blinks , release the CAN CEL button. (The Ethernet models will first promp t “ETHERN ET C[...]

  • Página 52

    52 3. Computer Conne ctions This printer co mes wi th USB interface, a standard Centroni cs parallel inter face, and a nine -pin Electronics Indu stries Association (EIA) RS -232 serial da ta interface. USB Interface Requirement s The Univ ersal Serial Bus (USB) inter face is comp atible w ith your existing PC hardw are. The US B’s “plu g and p[...]

  • Página 53

    53 Serial (RS -23 2) Port The required cable must hav e a nine-pin "D" type male conne ctor on one end, whi ch is plugged into serial port located on the back of the printer. The other end of the cable connect s to a serial por t on the host compute r. For technical and pi n-out information, please refer to the Techni cal Reference in thi[...]

  • Página 54

    54 Ethernet 10/100 Int ernal Printer Ser ver Option X-2300E / X-2300ZE / X-3200E / X-3200ZE mode ls provide Ethernet inter face (RJ45), whi ch allows host in a local area network to conv enient ly use several printe rs by Etherne t connectivi ty at the same time. Ethernet Module St atus Indicator s The indicators with two dif ferent colors help use[...]

  • Página 55

    55 Ethernet indication: Amber LED Green LED Centronics Pa rallel USB PS/2 RS232 Serial Power Sw itch AC Pow er Jack Ethernet[...]

  • Página 56

    56 Communicating w ith the Printer The bundled p rinter driv er can be applied to all appl ications under Windows XP/ Vis ta/ W in dows 7/ W indow s 8 , sup porting 32-bit/ 64 -bit operation sy stems. W ith this d river y ou can operate any popular W indows so f tware applications includin g Argox Bartend er UL label editing software or M S W ord, [...]

  • Página 57

    57 1. Tu r n of f the printer . Plug the pow er cable into the pow er socket on the w all, and then connect the other en d of the cable to printe r's power socke t. Connect the US B cable to the USB port on the p rinter and on the PC. 2. Tu r n on the printer . If the printer suppor ts Plu g- and -Play , and you hav e successfully connected it[...]

  • Página 58

    58 4. Choose Industrial Barcode Printers on the screen, go to X-3200 product p age, cli ck on version o f Seagull driv er and then sta rt install ation :[...]

  • Página 59

    59 Instead of the flash prompt abov e, another w ay to install Seagull driver is to run the Driv er W izard u tility from the Installation Direc tory where the Sea gull driver file s locates. 5. On the Seagull Driv er W iz ard prompt, select the first radio button to “Ins tall a d river for a Plu g and Play printer”: Then click “Nex t.”[...]

  • Página 60

    60 6. Enter Printer na me (i.e. Argox X- 3200 PPLB ) and select "do not share this p rinter ”, and click "Nex t" 7. Check all the data on the show ing screen, i f it is correct, cli ck "Finish". Argo x X-1000VL PPLB[...]

  • Página 61

    61 8. After the related files have been copied to y our system, cli ck "Finish". 9. After driver ins tallation is comple te, click "Close". The driver should now be install ed.[...]

  • Página 62

    62 Installing a Prin ter Driv er (for other interfa ces except USB) 1. T urn of f the printer . Plu g the power cable int o the pow er socket on the w all, and then connect the other en d of the cable to printe r's power socke t. Connect the Paral lel cable , Serial cabl e, or Etherne t cabl e to t he proper po r t o n the print er and on your[...]

  • Página 63

    63 3. Choose Industrial Bar code Pri nters on the sc reen, go to X-3200 product p age , click on version o f Seagull driver and then sta rt install ation:[...]

  • Página 64

    64 Instead of the flash prompt abov e, another w ay to install Seagull driver is to run the Driv er W izard u tility from the Installation Direc tory where the Sea g ull driv er files locates . 4. On the prompt , W indow s Printer Driver, select “I accept… ” and click "Next" . 5. Assign the directo ry to kee p Seagull driver, ( for [...]

  • Página 65

    65 6. Click "Finish". 7. Select Install printe r drivers and Click "Nex t"[...]

  • Página 66

    66 8. Select model & e mulation - the follow ing examples are based on model X- 320 0 PPLB: 9. Select the port o f the printer and click "Nex t".[...]

  • Página 67

    67 10. Enter Printer name (i.e. Argox X- 320 0 PPLB) an d select "do not share thi s printer”, and cli ck "Next". 11. Check all the data on the show ing screen, if it is correct, cli ck "Finish". Argo x X-1000VL PPLB[...]

  • Página 68

    68 12. After the rel ated files have been copied to y our system, cl ick "Finish". 13. After driver ins t allation is comple t e, click "Cl ose". The driver should now be instal led.[...]

  • Página 69

    69 4. Troublesho oting Normally, if the printer is in not working prope rly, the " READY " LED blinks continuousl y, and printing and com munication between the host and printer stops. LED and LCD Diagn osis Blinking LEDs indi cate a problem. Chec k the LEDs and the LCD display and refer to the follow ing solutions: Me d ia P ro b le ms L[...]

  • Página 70

    70 Ribbon Problems LED/LCD Indication READY and RIBB ON LEDs Blinking LCD Displ ay RIBBON OU T Possible Proble ms Solutions Remarks Ribbon out Supply the ribbon roll Not applicable to di rect thermal. Ribbon jam Recover the ja m Ribbon sensor erro r Replace ribbon senso r Note: If you use direc t thermal, set wi th panel, W indow s driver or comman[...]

  • Página 71

    71 Cutter failed  Check the media.  Check the connection between cutter and main board.  Call for service. Memory full Check graphics and soft fonts from host. Del ete by application so ftware for those no lon ger in use . Need to reboo t the system. Note: After problem i s solved, press CANCEL to conti nue prin ting. Printer Status LCD di[...]

  • Página 72

    72 graphics or form s. Check data form at. Call for service. SENSOR O.R. READY Media calibration is out of range for sens or detection. Make sure m edia is loaded and media sensor locates under media. PRINT HEAD HEAT MED IA Printing job will start until the temperature of TPH goes down. HEAD OPEN READY Print head latch is not closed. To print label[...]

  • Página 73

    73 Printer Mainte nance Vertical strea ks in the printout usually ind icate a dirty or faul ty print head. (Refer to the following examples.) Clea n the print head . If the problem persists , replace the print head. For unstable ribbon roll rotation, chec k the label p ath and make sure the head latch is securely closed. Poor printout quality:  [...]

  • Página 74

    74 Cleaning the Print Head To keep the Pri nt Head remain in the best condi tions and efficiency and to extend dura tion for use , regular clea ning action is needed . Note: Turn off the printe r before cleaning. Clean the print head as foll ows: 1. Turn off the printe r. 2. Open the top cov er to access the print head module 3. Remove the ribbon .[...]

  • Página 75

    75 It’s strongly recommended to wear hand glov es during cl ea ning progress. Do not touch print head surface by bare hands or with any hard equipment. Water or spit shoul d be kept aw ay in case o f corrosion on heating elements. Cleaning Direct ion When cleanin g the print head, alw ays wi pe in One-W ay Direction - fro m Left to Right only , o[...]

  • Página 76

    76 5. Advanced Installation and Adjustment This chapter desc ribes inst allation and adjustment procedu re for X series industrial printers. It’ s recommended to be carried ou t by technicians, in order to keep overal l printing perfo rmance. Print Head Pressur e Printing quality can be fine adjusted based on which area on the label the printing [...]

  • Página 77

    77 B. Left Hand Side Enh ancement If the phenomena as show n in Fig. 3 been ob served, please tur n the Fine Adjus tment Knob counte r-clockwise slightl y then try printing again to justi fy th e prin ting quality i mprovement as shown in Fig.4. Repeat the sa me process until the prin ting quality is well balanced on bo th ends of the label .[...]

  • Página 78

    78 Figure 3 Figure 4 Once the desired quality has been reache d, pleas e make note on the new setting o f the Fine Adjustment Knob and the type nu mber of ribbon been used in this printi ng tas k for future reference. [Remark]: Please note, as shown in Fig. 2 and Fig. 4, the Fine Adjustmen t Knob is set to “ 0 “ as defaul t setting when shi ppe[...]

  • Página 79

    79 Print Head Print Line Position When the label onl y exhibits loca lly inferior p rinting quality and the ribbon is not w rinkled, the position of the print he ad shall be adjusted, and the adjusting position is sh own as Fig. 1. The v iewing direction is facin g the machi ne, and using hex socket screw driver for the adjustment . The ad justing [...]

  • Página 80

    80 Figure 1[...]

  • Página 81

    81 Figure 2 Figure 3[...]

  • Página 82

    82 Ribbon Tension Adjustment Both ribbon suppl y spindle and ribbon pickup spin dle are equipped with control knobs to adj ust ribbon tension . The c ontrol knobs can rotate to b oth directions . Rotate the control knob c lockwise to increase r ibbon tension; rotate it counter-clockwise to reduce ribbon tension. If the ribbon is w rinkled at ribb o[...]

  • Página 83

    83 Figure 1 Figure 2[...]

  • Página 84

    84 Printing Wrinkl e During printin g, ribbon may wrinkle and cause ab normal printing quality . The following describe s how to solv e ribbon wri nkle accordingly . Figure A Figure B Once the printou ts a s ab ove appear , the possibl e cau se may be the un equal positions o f Ribbon Bracke t, which needs to be adjusted properly to make its he igh[...]

  • Página 85

    85 2. Make sure the Ribbon Br acket is at it s low est position first; then tight up the screw s by rot ating clockwi se. 3. Print a test pa ge to chec k print quality . If the quali ty is improved , stop the adjustmen t; if not, continue w ith next step.[...]

  • Página 86

    86 4. If the test print appears a s Figure A, remain the sc rew at the right of Ribbon Brac ket fixed, then loose the screw at the left, and gradually fine-tune upward, until the print quality gets improved. If the test print appears a s Figure B, remain the screw at the le ft of Ribbon Brac ket fixed, and then loose the screw at the ri ght, and gr[...]

  • Página 87

    87 Rotary Cutter and Guillotine Cutter In stallation Refer to the following steps to install the cu tter kit onto p rinters: 1. Turn off the printer. 2. Remove the top covers on bo th left and righ t sides. 3. Install the Cu tter Baby Board to the main boa rd JP17 socket o f X-1000VL, X-2000V , X-2000V Zip / JP15 soc ket o f X-3200, X-3200Z, X-3200[...]

  • Página 88

    88 5. Insert the left side of cutter b racket (7) and secure the tw o screws (6) to the print module. Rotary Cutter Guillotine Cutte r[...]

  • Página 89

    89 6. Thread the cutte r cable throu gh hole (8) and rout e it to the JP16 connector (CUTTER) on the X-1000V L/ X-2000V / X-2000V Zip main boards, or to the JP14 connect or (CUTTER) on the main board o f X-3200/ X-3200Z/ X-3200E/ X-3200ZE / X-2300E/ X- 2300ZE . 7. Turn on the printe r. 8. For the X-2000V/ X-2000V Zip/ X-3200/ X-3200Z/ X-3200E/ X-32[...]

  • Página 90

    90 Rotary Cutter and Guillotine Cutter Se ttings Before printin g and cuttin g tas ks, please make sure whether the cutter in use is Ro tary Cutter , or Guill otine Cutter . Then select proper settings v ia Seagull D river for printer . The foll owing install ation steps a re bas ed on X-3200 as an exa mple. 1. Check X-3200 driver . Go to the pro m[...]

  • Página 91

    91 3. “Cutter Setup” prompt s wi ll be indicated as bel ow . Check on th e radi o button, “Rot ary ” if there’ s Rota ry Cutter install ed. Then click “OK“ : Check on the radi o button, “Guill otine” if there’ s Guillotine Cutter install ed. Then click “OK“ :[...]

  • Página 92

    92 4. Go to “Printin g Preference ” prompt of CP -2140 driv er and then click on the “S tock” tag. C heck “Post - Print Action” se ttings and select “Cut”. ※ If there’ s Guillotine Cutte r instal led and pa rtial cut function is needed, select “P artial Cut” in “Pos t - Print Action”.[...]

  • Página 93

    93 Rotary Cutter w ith Paper Jam If there is p aper jam insi de rotary cutter , refer to Rot ary Cutter Install ation section to re move the rot ary cutte r . Check the Cam as marked in Figure 1, find a slotted screw driver to turn counter-clockw ise as Figure 2. Durin g turning the Cam of cutter , release the blade from p aper and the m remove t h[...]

  • Página 94

    94 Guillotine Cutte r with Paper Jam If there is p aper jam inside guillotin e cutter , check i n Figure 1 and find where the screw under guillotine cutter . It is to control cut actions of guill otine cutter . Find a Phillips screwdriver to lay dow n the blade by turnin g the screw counter-clockwise. T hen p aper can be removed from the cutter as [...]

  • Página 95

    95 Dispenser Installati on Install a dispenser into the printer as follows: 1. Turn off the printe r. 2. Remove the top cov er on both left and ri ght sides. 3. Assemble the rel ated componen ts for both lef t and right sides. Check bel ow:[...]

  • Página 96

    96 4. Con nect the Peeler sens or to main board JP15 socket o f X-1000VL, X-2000V , X-2000V Zip / JP12 socket o f X-3200, X-3200Z, X-320 0E, X-3200ZE , X-2300E, and X- 2300ZE . Secure the di spenser board on to printer case . 5. Insert the le ft side o f dispense r bracket and secur e the th ree screws to the TPH module.[...]

  • Página 97

    97 6. Install the ribb on and medi a. 7. Turn on the printe r. 8. For the X-2000V / X-2000V Zi p/ X-3200/ X-3200Z/ X-3200E/ X-3200ZE/ X-2300E / X-2300ZE models, set the p arameter o f “DISPENSE R INSTALLED ” on the LCD to the ON position. For the X-1000VL , ignore this step.[...]

  • Página 98

    98 RTC Batter y Replacement 1. T urn o ff the printer; disco nnect the AC power cable. 2. Open the lef t cover o f printer . 3. Loose the lock for R TC Batte ry on m ain board and then replac e with a known good R TC battery . CAUT ION: Risk o f ex plosion if battery is replaced by an incorrect ty pe. Di spose of used batteries according to the ins[...]

  • Página 99

    99 Stand -alone w ith Ke y board This section cov ers stand-alone opera tion wi th keyboard. It is applicable w ith printer mod els: A rgokee PS/2 Keybo ard Printer Language PPLA PPLB Basic PPLB only Model X-1000VL X- 2000V X- 3200 X- 2300E X- 3200E X-1000VL X- 2000V X- 3200 X- 2300E X- 3200E All models X- 2000V X- 3200 X- 2300E X- 3200E To use the[...]

  • Página 100

    100 Form Control Functions: Key Function Esc Enter or exit fro m keyboard mode Backspace Delete the last ty ped characte r F1 Next form i f more than o ne form exi sts Enter - Select the form - End of typed data[...]

  • Página 101

    101 Example: Making a Keyboard Form 1. Make a command file for the form, KBD.FRM. Command Description ZS FK"KBDFORM " FS"KBDFORM " V00,15,N,"Produc t Name ?" C0,10,N,+1,"Produc t No. ?" Q50,24 q816 S2 D8 ZT A550,20,0,4,1 ,1,R,"ABC COMP ANY" B550,60,0,2,2 ,4,40,B,C0 A540,150,0,3,1 ,1,N,V00 FE ZN Enab[...]

  • Página 102

    102 3. Turn off the printe r, connect the keyboard and then turn on the printer. The LCD displ ays this message : READY (203,PP LB) <ESC> FOR KEY BD 4. Press <ESC> to en ter the key board mode and th e form name appears. Pres s <ENTER> to select the for m. 5. Key-in the produc t name and nu mber. 6. Input the label count and copy [...]

  • Página 103

    103 7. Press <ENTER> to continue to the next label and repeat steps 5 ~ 7, o r <ESC> to exit. 8. Output: ENTER to go on , Or ESC to re turn[...]

  • Página 104

    104[...]

  • Página 105

    105 Stand -alone w ith Barcode Reader This section cov ers stand-alone opera tion wi th barcode readers. It is applicable wi th printer models: Barcode Reader Interface PS/2 RS - 232 Printer Language PPLB PPLB Model X- 2000V X- 3200 X- 2300E X- 3200E X-1000VL To use the printe r in stand-alone opera tion with a barcode reader (scanner), follow the [...]

  • Página 106

    106 Example: Making a Barcode Reader Form 1. Make a command file for a form, READER .FRM. Command Description ZS FK"READE R" FS"READE R" V00,15,N,"Produc t Name ?" C0,10,N,+1,"Produc t No. ?" Q50,24 q816 S2 D8 ZT A550,20,0,4,1 ,1,R,"ABC COMP ANY" B550,60,0,2,2 ,4,40,B,C0 A540,150,0,3,1 ,1,N,V00 PA1 [...]

  • Página 107

    107 2. Send the file REA DER.FRM to printer under M S -DOS >COPY/B REA DER.FRM LPT1: 3. Turn off the printe r, connect the ba rcode reade r, turn on the printer and set “ Reader installed ” on the LCD to ON position. 4. The form REA DER is automatical ly ex ecuted. Scan product name and number from p rinted bar codes using the barcode reader[...]

  • Página 108

    108 Notes: 1. To return to nor mal oper ation, press and hol d the CAN CEL button and turn on the printer a gain. 2. When using a keyboard or barcode reader co mmunicating with a host throu gh the Cen tronics or serial po rt is prohibited. 3. For the keyboard form the P command is not allo wed , while for the barcode reader/scan ner form a PA co mm[...]

  • Página 109

    109 6. Technical Referenc e General Specificati ons X-1000VL X- 2000V X-2000V Zip X- 2300E X- 2300ZE X- 3200 X- 3200Z X- 3200E X- 3200ZE Printing Method Direct Thermal an d Thermal Transfer Printing Resolution 203 dpi (8 dots/mm) 300 dpi (12dots/mm) Printing Width Max 4.09” (104 mm) Max 4.16” (105 .7mm) Printing Length Max. 50” (1270 mm) Min [...]

  • Página 110

    1 10 Display LED indicator x 3, Button x 3 LED indicator x 3, Button x 3, Back-lit LCD Displ ay 16 x 2-line Multili ngual Communic ation interfaces Centronics parallel, RS - 232 serial (baud rate to 115200 bps), USB Centronics parall el, RS -232 serial, USB, PS/2 interface, Ethernet 10/100M B (X -2300E / X-2300ZE / X- 3200E / X - 3200ZE ) Media Typ[...]

  • Página 111

    111 Compact Size W250 x L418 x H26 3 mm Weight 24lbs(11kgs) Power Source 100~240 VAC, 50/60 Hz, internal univ ersal power supply Operation Environment Operating Te mperature 40  F~100  F (4  C~38  C) , 10% ~ 90% non-conde nsing, Storage Tempe rature -4  F~122  F (- 20  C ~50  C) Driver Operating Systems Win XP/ Vista/ Window[...]

  • Página 112

    1 12 Note: 1. Since Font Ca rd and optio nal RTC Card share the same sl ot on X-1000VL and X-2000V , they cannot be used at the same time. 2. The X Series models, ex cept X-1000VL, can c onnect to PC keyboard via PS /2 port for s tandalone operatio n. X-1000VL connects to Ar gokee via RS-232 connec tion.[...]

  • Página 113

    1 13 Fonts, Bar Codes and Graphi cs Specification The specifications of fonts, ba r codes and gr aphic s depends on the printer e mulation. T he e m ulation is a printe r pro gramming l anguage through w hich the host can communi cate with your p rinter. There are three printer p rogramming languages, PP LA, PPLB and PPLZ. Printer Programming Langu[...]

  • Página 114

    1 14 Code 93 Postnet UCC/EAN-128 UCC/EAN-128 K-MART UCC/EAN-128 R andom Weight T elepen FIM Interleave 2 of 5 (S tandard/with m odulo 10 checksum/with hum an readable check digit/with modulo 10 check sum & shipping bearer b ars) GS1 Data bar (RSS) 2D Bar Code Types MaxiCode PDF417 Data Matrix (ECC 200 onl y) QR code Composite Codes Aztec Barcod[...]

  • Página 115

    1 15 Character Rotati on 0, 90, 180, 270 degre e, 4 direction rotation Soft Fonts True Type fonts can be downloaded by Font Utility (Two-byte Asian fonts a lso can be download ed to X- 3200 / X -2300E / X-3200 E) 1D Bar Code Types Code 39 UPC-A UPC-E Matrx 2 of 5 UPC-Interleaved 2 of 5 Code 39 with check sum digit Code 93 EAN - 13 EAN -8 (S tandard[...]

  • Página 116

    1 16 Composite Codes Aztec Barcode Graphics PCX , Binar y Raster, BMP and GDI Printer Programming Language Z, PPLZ Specification X- 2000V Zip / X-3200Z / X-2300ZE / X- 3200ZE Internal Fonts 8 (A~H) fonts with different point size. 8 AGF A fonts: 7 (P~V) fonts with fixed different point size (not scalable) . 1 (0) font with scaling point size. Symbo[...]

  • Página 117

    1 17 GS1 Data bar (RSS) Industrial 2 of 5 S tandard 2 of 5 Logmars 2D Bar Code Types MaxiCode PDF417 Data Matrix (ECC 2 00 only) QR code Composite Codes Aztec Barcode Micro PDF417 Graphics GRF, Hex and GDI[...]

  • Página 118

    1 18 Interface Specifica tions This section presen ts the inter face specifications o f IO ports for the printer. These incl ude pin assi gnments, protocol s and detail ed information abou t how to prope rly inter face your printer with your host or terminal . USB Pin Signal Name 1 VBUS 2 D - 3 D+ 4 GND PS/2 S tandard IBM PC PS/2 interface, 6-pin f[...]

  • Página 119

    1 19 Serial In t er f a ce The RS-232 connecto r on the printe r side is a female, DB- 9. Pin Signal Description 1 No function Shorted to Pi n - 6 2 Receiv ed Data, RxD Input. Serial “Received Dat a” 3 T r ansmi tted Dat a, TxD Output. Serial “T ransmitt ed Data”. 4 No function No connection 5 GND Signal Ground 6 No function Shorted to Pi n[...]

  • Página 120

    120 Connection with Host : Host 25S Printer 9P Host 9S Printer 9P (PC or compatibl e) (P C or comp atible) DTR 20 …… 1 DSR DTR 4 …… 1 DSR DSR 6 …… 6 DTR DSR 6 …… 6 DTR TX 2 …… 2 RX TX 3 …… 2 RX RX 3 …… 3 TX RX 2 …… 3 TX CTS 5 …… 7 RTS CTS 8 …… 7 RTS RTS 4 …… 8 CTR RTS 7 …… 8 CTS GND 7 …… 5 GND GND[...]

  • Página 121

    121 The simplest w ay to conne ct to other hosts (not PC compa tible) or terminals is: Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Pin 5- Ground ……… Ground In general, as long as the da ta quantity is not too large and y ou use Xon/Xoff as flow control, i t will be problem free. Baud rat e: 1200, 240 0,[...]

  • Página 122

    122 Parallel (Centronics) The parallel por t is a stand ard 36-pin Centronics connector. Pin assignments are as follow s: Pin Direction Definition Pin Direction Definition 1 In /STROBE 13 Out SELECT 2 In Data1 14,15 NC 3 In Data 2 16 - Ground 4 In Data3 17 - Ground 5 In Data4 18 6 In Data5 19~30 - Ground 7 In Data6 31 NC 8 In Data7 32 Out /Fault 9 [...]

  • Página 123

    123 Ethernet Interface The follow ing port complies wi th Ethernet commu nication. Auto Polling Both the serial port and pa rallel port o f this printer can be ac tive at the same time, i.e. the printer can simultaneousl y communicate with two PCs v ia different ports . Howev er as no port contention i s made for this printe r, if b oth PCs transmi[...]

  • Página 124

    124 ASCII TABLE N UL 0 @ P ' P SOH XON ! 1 A Q a q STX " 2 B R b r XOFF # 3 C S c s $ 4 D T d t NAK % 5 E U e u ACK & 6 F V f v BEL ‛ 7 G W g w BS ( 8 H X h x ) 9 I Y i y LF * : J Z j z ESC + ; K [ k { FF , < L l I CR - = M ] m } SO RS . > N ^ n ~ SI US / ? O _ o DEL[...]