XiNCOM XC-DPG602 инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации XiNCOM XC-DPG602. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции XiNCOM XC-DPG602 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции XiNCOM XC-DPG602 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций XiNCOM XC-DPG602, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции XiNCOM XC-DPG602 должна находится:
- информация относительно технических данных устройства XiNCOM XC-DPG602
- название производителя и год производства оборудования XiNCOM XC-DPG602
- правила обслуживания, настройки и ухода за оборудованием XiNCOM XC-DPG602
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск XiNCOM XC-DPG602 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок XiNCOM XC-DPG602 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта XiNCOM, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания XiNCOM XC-DPG602, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства XiNCOM XC-DPG602, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции XiNCOM XC-DPG602. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

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        CUTTING EDGE INNOV A TIONS. Twin W AN DNS IP Gateway Revision 1[...]

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    → T able of C ont ents Introduction 4 Features 5 Physical Details 7 Basic Setup 9 Configuring your LAN 10 Connecting Broadband Modems 12 Configuring for Interent Access 13 Configuring your LAN PCs 14 Advanced Port 16 Port Options 17 Load Balance 18 Advanced PPPoE 19 Advanced PPTP 20 Advanced Setup 21 Host IP Setup 22 Virtual Server 23 Custom V[...]

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    T able of C ont ents QoS Configuration 33 DNS Configuration 34 Domain Name Server Configuration 36 Map Host URL 38 Management Assistant 39 SNMP 39 Email Alert 39 Syslog 40 Upgrade Firmware 41 Operation & Status 43 System Status 43 Restore Factory Defaults 44 W AN Status 44 LAN Status 44 Advanced LAN Configuration 45 Existing DHCP Server 45 [...]

  • Страница 4

    → Chapter 1 - Intr oduc tion The XiNCOM XC-DPG602 is a revolutionary DNS-to-IP Gateway that provides advanced networking services most commonly found in enterprise class infrastructures at a fraction of the cost. XiNCOM tailors these services with innovative features such as inbound/outbound load balancing and auto-failover . The XC-DPG602 functi[...]

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    F e a t u r e s Authoritative DNS-to-IP The XC-DPG602 is an authoritative DNS-to-IP gateway that resolves a domain name to its respective IP addresses. This new capability allows for inbound failover and load balancing for servers located behind the gateway . Using dual W AN ports simultaneously increases available bandwidth for both uploads and do[...]

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    Other Features: DHCP Server Support Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other devices upon request. The XC-DPG602 can act as a DHCP Server for devices on your local LAN. Multi Segment LAN Support LANs containing one or more segments are supported via the XC-DPG602’s built-in static routing table. ARP prox[...]

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    F ront P anel: Operation of the Front Panel LEDs is as follows: System: Power OFF - No Power . ON - Normal Operation Status OFF - Normal Operation ON - Firmware not loaded or Hardware Error Blinking - Data in/out W AN: LINK/ACT ON - Physical connection to the Broadband modem on W AN port 1/2 established. OFF - No physical connection on W AN port 1/[...]

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    Ph ysical Details LAN Ports W AN1 W AN2 Reset DC 5V F ront P anel Sta tus and Error c onditions LED Action Condition W AN1 LINK/ACT & 10M/100M LEDs flash alternatively . Firmware Download in progress. W AN1 LINK/ACT & 10M/100M LEDs flash concurrently . MAC address not assigned. W AN1 LINK/ACT & 10M/100M LEDs solid On SDRAM error W AN2[...]

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    → Chapter 2 - Basic Setup Overview Basic setup of your XC-DPG602 wil involve the following steps: 1. Connect the XC-DPG602 to one (1) PC and configure it to your existing LAN. 2. Connecting one or two Broadband Modems to your XC-DPG602. 3. Configuring the XC-DPG602 for Interent Access. 4. Configuring all PCs on your LAN to use the XC-DPG602. R[...]

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    C onfiguring the X C-DPG602 f or your LAN a 1. 2. 3. 4. 5. 6. 7. 8. 9. Procedur e Use a standard LAN cable to connect your PC to any LAN port on the XC-DPG602. Connect the power adapter and power up the XC-DPG602. Only use the power adapter provided with the product; using a different one may cause hardware damage. Start your PC or restart your PC [...]

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    Ensure these settings are suitable for your LAN: • The default settings are suitable for many situations. • See the following table for details of each setting. F igure 3. LAN & DHCP C onfiguring the X C-DPG602 f or your LAN 11[...]

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    LAN Ports W AN1 W AN2 Reset DC 5V C onnec ting two br oadband modems a 1. 2. 3. 4. 5. Procedur e Ensure the XC-DPG602 and the DSL/Cable modem are powered OFF . Leave the modem or modems connected to their data line. Connect the Broadband modem(s) to the XC-DPG602. If using only one (1) Broadband modem, connect it to the “W AN 1” port. Use stand[...]

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    Select Primary Setup from the menu. Configure W AN 1 and/or W AN 2 as required. For any of the following situations, refer to Chapter 3: Advanced Port Setup for any further configuration which may be required such as: • Using both ports • Multiple IP addresses on either port • Multiple PPPoE sessions • PPTP connection method 1. 2. Setting[...]

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    C onfigur e PCs on y our LAN Ov er view For each PC, the following may need to be configured: TCP/IP network settings Internet Access configuration T CP/IP Settings When using Windows 95/98/ME/2000/XP and the XC-DPG602’ s TCP/IP default settings, no changes need to be made. Just start or reboot your PC. By default, the XC-DPG602 will act as a D[...]

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    For Apple Clients Open the TCP/IP Control Panel. Select Ethernet from the Connect via pop-up menu. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field can be left blank. Close the TCP/IP panel, saving your settings. Note: If using manually assigned IP addresses instead of DHCP , the required changes are: • Set the [...]

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    → Chapter 3 - A dvanced P or t Overview Port Options contains some options which can be set on either or both W AN ports. For most situations, the default values are satisfactory .Virtual Server Load Balance screen is only functional if you are using both W AN ports. It allows you to determine the proportion of W AN traffic sent through each por[...]

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    P or t Options F igure 6. Port Options Connection V alidation PPPoE / PPtP Connection Options T ransparent Bridge Mode Health Check Use this field to select the type of connection validation to perform. When set to ICMP , the XC-DPG602 sends out ICMP echo requests. When set to HTTP , the XC- DPG602 requests web pages. Alive Indicator This is the I[...]

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    L oad Balance F igure 7. Load Balance Console Configuring Load Balancing The T win W AN line of products uses a session based Load Balancing algorithm by allowing you to manage sessions using several different options: Bytes rx+tx By monitoring real time speed of both W AN connections, the XC-DPG602 will establish new sessions on the W AN port wit[...]

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    A dvanc ed PPP oE F igure 8. Advanced PPP oE Settings - Advanced PPP oE W AN Port PPPoE Session Select the desired Port and Session, then click the “Select” button. The data for the selected Port/Session will then be displayed in the W AN IP Account section. W AN IP Account • User Name – Enter the PPPoE user name assigned by your ISP . • [...]

  • Страница 20

    A dvanc ed PPTP F igure 9. Advanced PPTP Settings - Advanced PPTP W AN Port Select the desired Port and click the “Select” button. The data for the selected Port will then be displayed in the W AN IP Account section. W AN IP Account • User Name – The PPTP user name (login name) assigned by your ISP . • Password – This field is associat[...]

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    → 21 Chapter 4 - A dvanced Setup Overview The following advanced features are provided. Host IP Setup Virtual Server Custom Virtual Server Special Applications Dynamic DNS Multi DMZ Advanced Features UPnP This chapter contains details of the configuration and use of each of these features. XC-DPG602 T win W AN DNS IP Gatewa y Chapter C ontents ?[...]

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    Host IP Host IP This feature is used in the following situations: When you have Multi-Session PPPoE and wish to bind each session to a particular PC on your LAN. When you wish to use the Access Filter feature. This requires that each PC be identified by using the Host IP Setup screen. When you wish to have different Block URL settings for differen[...]

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    V ir tual S er vers F igure 10. Virtual Ser vers Vir tual Ser v er s This feature allows you to make Servers on your LAN accessible to Internet users. Normally , Internet users would not be able to access a server on your LAN because: Y our Server ’s IP address is only valid on your LAN, not on the Internet. Attempts to connect to devices on your[...]

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    C ustom Vir tual Ser v ers Settings - Custom Vir tual Ser vers Select Custom Server Name Server List If creating a new entry , ignore this list. T o edit an existing entry , select it, and then click the “Select” button. The screen will update with data for the selected entry . Custom Server Configuration This data defines the Custom Virtual [...]

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    Special Applications Settings - Special Applications Select Special Application Name Select Name Item This lists any special applications which are currently defined. • Ignore this list if adding a new Special Application. Enter your data in the Special Application Configuration section, and click the “Add” button. • T o edit an existing [...]

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    D ynamic DNS Dynamic DNS Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your V irtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect to your ISP . [...]

  • Страница 27

    Multi DMZ & UP nP Dynamic DNS This feature allows each W AN port IP address to be associated with one (1) computer on your LAN. All outgoing traffic from that PC will be associated with that W AN port IP address. Any traffic sent to that IP address will be forwarded to the specified PC. This allows unrestricted 2-way communication between th[...]

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    A dvanc ed F eatur es Advanced F eatures NA T – NA T (Network Address T ranslation) is the technology which allows a number of LAN PCs to share one (1) Internet IP address. Remote Access Configuration – This feature allows you to manage the XC-DPG602 via the Internet. Y ou can restrict access to a specified IP address or address range. Extern[...]

  • Страница 29

    A dvanc ed F eatur es (continued) Using Remote W eb-based Setup T o connect to the XC-DPG602 from a remote PC via the Internet: 1. Ensure that both your PC and the XC-DPG602 are connected to the Internet. 2. Start your Web Browser . 3. In the Address bar enter: HTTP:// (Internet IP Address of the XC-DPG602) The Port number is also required. (After [...]

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    → Chapter 5 - Securit y Management Overview Block URL - This feature blocks specific web sites by IP address, URL, or keywords. Access Filter - Block all Internet access, well-known ports, or block user define ports by groups. Session Limit - Eliminate users’ Internet access and send email alert to the administrator if the device detects new [...]

  • Страница 31

    Block URL Block URL This feature allows you to block access to undesirable Web sites. Y ou can block by URL, IP address, or Keyword. Y ou can also have different blocking settings for different groups of PCs. Every URL is searched to see if it matches or contains any of the URL or keywords entered here. After a DNS lookup determines the IP address [...]

  • Страница 32

    Session Limit & F ir ewall Ex ception Session Limit This new feature allows to drop the new sessions from both W AN and LAN side. If the new sessions number are exceed the maximum sessions in a sampling time. Settings - Session Limit Sample Time The period to count the� 400 mil-sec) Maximum of T otal New session If the number of new sessions [...]

  • Страница 33

    → Chapter 6 - QoS C onfiguration Overview The XC-DPG602 provides QoS, which supports the high quality of network service. Classifying outgoing packets based on some policies defined by users provides real-time applications to get better response or performance. Settings - QoS Setup QoS Feature • Enable QoS – This will allow users enable QoS[...]

  • Страница 34

    → XC-DPG602 T win W AN DNS IP Gateway Chap ter C ontents • Over view • Domain Name Configuration • DNS Ser ver C onfiguration • Map Host URL Chapter 7 - DNS C onfiguration Overview A domain name is a unique name that identifies a server on the Internet. A domain name typically consists of two or more parts usually separated by dots. I[...]

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    How it w orks 35 DNS Request Information Request WAN Port Monitoring Module WAN 1 WAN 2 Authoritative Domain Name Server Module Load Balanc ing Algorithm 1 6 7 3 8 2 5 4 9 Web or FTP Server 10 X C-DPG602 & 603 as an Authoritative DNS: Note: This example uses W AN 1 as the initial recipient for the request of a domain name. A web browser makes a[...]

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    Domain Name Configur ation Configuring your Domain Name ser vices Register your Domain Name with an Internet Name Registrar . Log into your Domain Name management console and locate the domain name settings for NS1 and NS2 (some Registrar services use up to NS3 and NS4). Input the IP address from your XC-DPG602 W AN 1 and W AN 2 to your domain nam[...]

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    NS R ecor d Primary/Secondary Name Server This holds the settings for the domain. This setting is usually obtained locally rather than a remote source. Public W AN (1 & 2) IP Address This sets the public IP address for the domain name on the specified W AN Port. MX R ecor d Mail Exchange This sets the mail route for the domain name. Preference[...]

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    Map Host URL Select Map Host URL from the main menu. Enter all the information for your domains. Submit the changes. A R ecor d Host URL List Contains a list of domains that are already configured. DNS Server List List of DNS servers. Click select to view a different Host URL list. Host URL Input your registered domain name in this field. Select [...]

  • Страница 39

    → Chapter 8 - Management A ssistant SNMP - Simple Network Management Protocol This section is to compliment any SNMP (Simple Network Management Protocol) software installed on your PC. If you have SNMP software, you can use a standard MIB II file with the XC-DPG602. Settings - SNMP System Information • Contact Person - The name of the person r[...]

  • Страница 40

    Management Assistant Email Aler t (continued) Email (SMTP) Server Address This field sets the email sever ’ s address for the warning email will be sent to. (Email Alert must be enabled) For example: mail.domain.com Email Recipient Address This field sets the email address for the warning email will be sent to. This is usually the system admini[...]

  • Страница 41

    Management Assistant Admin Pass word Scr een The password screen allows you to assign a password to the XC-DPG602. Enter the desired password. Re-enter the password in the V erify Password field and then save it. When you connect to the XC-DPG602 with your Browser , you will be prompted for the password when you connect, as shown below . Enter “[...]

  • Страница 42

    Management Assistant Example of how to configure to save file. Uploading the F irmware Using the TFTP utility you are able to update the firmware on the XC-DPG602, this is useful when you also need to recover the router from a crash. T o upload the firmware to the router: 1. Open the TFTP utility by double-clicking on it. 2. Enter the routers I[...]

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    → Chapter 9 - Oper ation & Status Operation & Status Overview Once both the XC-DPG602 and the PCs are configured, operation is automatic. However , there are some situations where additional Internet configuration may be required (Refer to Chapter 4 - Advanced Features for further details) System Status W AN Information Connection Statu[...]

  • Страница 44

    Opera tion & Status R estore Factor y Defaults When the “Restore Factory Defaults” button on the Status screen above is clicked, the following screen is displayed. If the “Restore Default V alue” button on this screen is clicked: • ALL of your settings will be erased. • The default IP address, password and ALL other settings will be[...]

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    → 45 Chapter 10 - A dvanced LAN C onfiguration Overview These settings are provided to deal with non-standard situations or to provide additional options for advanced users. Existing DHCP Server If your LAN already has a DHCP Server , and you wish to continue using it, the following configuration is required. The DHCP Server function in the XC-[...]

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    46 A dvanc ed LAN C onfigura tion Static R outing This section is only relevant if your LAN has other Routers or Gateways. If you do not have other Routers or Gateways on your LAN, skip the Static Routing page. If your LAN has other Gateways and Routers, you must configure the Static Routing screen as described below . Y ou also need to configure[...]

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    47 A dvanc ed LAN C onfigura tion For the XC-DPG602 Gateway’ s Routing T able Entry 1 (Segment 1) Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 Gateway IP Address 192.168.1.100 Interface LAN Metric 2 Entry 2 (Segment 2) Destination IP Address 192.168.3.0 Network Mask 255.255.255.0 (Standard Class C) Gateway IP Address 192.168.1.10[...]

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    → 48 Appendices Appendix A Specifica tions Model XC-DPG602 Dimensions 245mm (W) x 137mm (D) x 30mm (H) Operating T emperature 0° C to 40° C Storage T emperature -10° C to 70° C Network Protocol TCP/IP Network Interface 6 Ethernet: 4 x 10/100BaseT (RJ45) auto-Switching Hub ports for LAN devices 2 x 10/100BaseT (RJ45) for W AN LEDs 8 LAN 4 W A[...]

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    49 Appendices Appendix B W indows T CP/IP Setup T CP/IP Settings If using the default XC-DPG602 settings, and the default Windows 95/98/ ME/2000 TCP/IP settings, no changes need to be made. By default, the XC-DPG602 will act as a DHCP Server and automatically provide a suitable IP Address (and related information) to each PC when the PC boots. For [...]

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    50 Appendices On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list is empty , enter the DNS address provided by your ISP in the fields beside the Add button, then click Add . Figure D. DNS T ab (Windows 95/98) Checking T CP/IP Settings - W indows 2000: 1. Select Control Panel - Network and Dial-up Conne[...]

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    Appendices Appendices 51 Checking T CP/IP Settings - W indows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties . Y ou should see a screen like the following: Figure G. Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4. Click on the Properties bu[...]

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    Appendices Appendices 52 Appendix C T r oubleshooting Ov er view This chapter covers some common problems that may be encountered while using the XC-DPG602 and some possible solutions to them. If you follow the suggested steps and the XC-DPG602 still does not function properly , contact XiNCOM for further advice. General Pr oblems Problem: I can’[...]