TrustPort Total Protection 2013 инструкция обслуживания

User Guide Intended for products TrustPort Antivirus 2013 TrustPort Internet Security 2013 TrustPort Total Protection 2013 Revision dat e: 10/ 19 /2012 Copyright © 2012, TrustP ort, a .s., All rights reserved.[...]

2 Content CONTENT .................................................................................................................... 2 1 TRUSTPORT ANT IVIRUS ...................................................................................... 10 1.1 P RODUCT OVER VIEW AND KE Y FEATURES ...........................................................[...]

3 7.4 C ONSOLE APPLIC ATION .......................................................................................... 36 7.5 E XECUTING FROM THE COMMAND LINE ........................................................................ 37 8 INTERNET SCA NNER ............................................................................................ 39[...]

4 10.2 A CCESS C ONTROL ................................ ................................................................ 74 10.2.1 Parental lock ............................................................................................. 75 10.2.2 Volume Securi ty ...................................................................................[...]

5 10.5.1.3.1 Auto-mounts .............................................................................................................. 105 10.5.1.3.2 Recent mounts ........................................................................................................... 107 10.5.1.3.3 Search .......................................................[...]

6 10.8.1 Language confi guration ............................................................................ 130 10.8.2 Proxy ..................................................................................................... 131 10.8.3 Configurati on Maintenance ....................................................................... 132 10.9 A [...]

7 14.3 A RCHIVE MANAGEM ENT - CAR M ANAGER ................................................................... 148 14.3.1 Create new archi ve (Encrypt archive) ........................................................ 150 14.3.2 Open existi ng archive .............................................................................. 151 14.3.3 Add files[...]

8 15.4 C ONSOLE APPLIC ATION ........................................................................................ 165 15.5 D ATA S HREDDER FAQ ................................................................ ......................... 166 16 DISK PROTECTION .........................................................................................[...]

9 17.4.1 Check an imag e in advanced mode ............................................................ 188 17.4.2 Choose the FAT tab le ............................................................................... 188 17.4.3 Different view mod es ............................................................................... 189 17.4.4 Change the[...]

10 1 TrustPort An tivirus 1.1 Product overview and key f eatures The TrustPort Antivir us is an antivirus pr ogram that prote cts your computer from vi rus attacks and other malicious codes. It watches your computer continuously and prevents it from a vi rus infection. In case that your computer is attack ed, it reveals the infected files before th[...]

11 1.3 What is new in this version TrustPort Antivi rus 2013 - Improve d Application Inspe ctor:  new default modes - Secure Mode, Recommende d Mode and User Defined Mode  applications are divided into groups - all owed, restri cted and blocked  option to run user defined appli cation with special restricted mod e (sandbox)  option to d[...]

12  What is a computer vi rus and what i s not  C omputer viruses classi fication  T en commandments of anti virus protection  Which ex tensions are (un )safe  Anti virus protection glos sary 2.1 What is a computer virus an d what is no t Computers are threatened n ot only by viruses but also by other malici ous codes. Antivi rus pro[...]

13 its defect). So if you see some strange colors on the screen, first check the graphic card and its functionality - sooner than y ou sta rt to revile the virus authors or the antivi rus software developer s.  S oftware damages - A sof tware damage (being a typi cal sign of computer vi ruses) can be caused by many other ways . F or example an i[...]

14 According to exhibiti on time:  Vi ruses activa ted immediately The times when rule s like "do not start your computer th a t particular day" we re held are gone. The most contemporary m alicious codes are being activated right after ente ring the computer. This is because contempor ary antivirus me thods are able to react to the vi[...]

15 sys, bat, obj, prg, mnu etc. In all cases, the file vi ruses act in a similar way. They most often r ewrite the be ginning of a file where they eithe r write the jump command referri ng to themselves (to the so -called virus body), or store themse lves to this place. The second cas e may concern so-called ove rwriting or destructive vir uses. On[...]

16 becomes resid ent in the memory at the first exe cuting of the infected fi le (if it is a file vir us) or at the first loading to the m ain memory from the infected boot sector (if it is a boot sector virus) and does harm from t here. The virus stays in the memor y until the system shutdown. These viruses got i nto trouble on the 32bit systems, [...]

17 polymorphic vi ruses, specially constructed lookup machi nes modified for encoding schemas identification are able to find them. Polymorphi c viruses are not undefeatabl e but they have made scanning programs a hard and expensi ve task. The majority of antivirus pr ogr ams contain searching for encodi ng mechanism because of prote ction from pol[...]

18 created by progr ammers in order not to spread, or by prog rammers who wanted to gain the primacy in some fi eld (first virus for Windows 2 000 and so on) at any price (mal function). Sometimes it is contr asted with so-called In- the -wil d viruses: malicious cod es that can be met with some (bad) luck. 2.3 Te n comman dments of an antiviru s p[...]

19 Operating system DOS: Extension Description Note APP Digital Resear ch DR- DOS execut able DOS execut ables (16 bit BIN Device driver/ binary image DOS execut ables (16 bit) BO? Boot sector ima ge Compressed executable b oot ima g es COM Executable prog r am file DOS execut ables (16 bit) COM DIET, PKLITE, CRYPTCOM, ICE etc. Compressed executabl[...]

20 PIF Program Info rmation File Windows Execu tables REG Windows Registr y files SCR Screen save r Windows 16-bit E xecutables SYS Win NT device driver Windows 32-bit E xecutables TSP Windows Teleph o ny Service Windows Execu tables VXD Virtual Device Drivers Windows 32-bit ex ecutables VWP Audio plug- in Windows Execu tables WIN Window file Windo[...]

21 MSG Outlook messag e files Possibly cont ains macros (VB Sc ript) MSO MS Office 0 00 files saved as HTM L Possibly cont ains JavaScript OBZ MS Binder Wi zard Possibly cont ains macros (VB Sc ript) OCX Active-X OLE control OLB OLE Object Li brary OLE OLE Object OTM M S Outlook macro (VBA) stora ge Possibly cont ains macros (VB Sc ript) POT MS [...]

22 CAR Crypted Archiv e COM Self-extractin g archives COM DIET, PKLITE, CRYPTCOM, ICE etc. CPIO Unix Archivefile CPT Compressed MA C file EXE DIET, PKLITE, LZE XE, UPX etc. GZ GZIP compres sed ICE ICE compres sed IM? Disk image JAR Java Archive LIM Limit compres sed LZH LHA compres sed MSI MS Windows Installer file PAK PkPak compre ssed RAR RAR [...]

23  Dia ler - Malicious software that hides in web page s and is able to r edirect the phone connecti on to commercial (mostl y foreign) phone li nes.  DoS (Denial of Service) - Type of a computer attack. S ervers are over loaded by many requests (for example of di splaying web pages). The serve r is unable to manage such amount and falls dow[...]

24 If the user has bought the l icence key, he can use t his key already during the installation. Just copy a license key file, named acco rding to the type of the product ( antivirus.key , internets ecurity.key , totalprotection.key ), to the install a tion file se tup.exe and launch the setup file . You can modify the type of i nsta llation by co[...]

25 Integration to more e-mai l clients i s possible by checking the checkbox next to the name of the required client (their number is not limited). If some e-mail cl ient is not supporte d by the operating syste m, then it is not possibl e to choose this client from the list and support for thi s client will not be install ed. If some e-mail cli en[...]

26 The standard uninstal lation process can be modifie d by the use of switch /S ILENT as well . It requires executing the fil e unins000.exe , located in the prog ram installation dir ectory, with the /SILENT parameter. 4 After installation - running T rustPort Ant i virus 4.1 TrustPort Antivirus Q uick Launch This application runs in the W indows[...]

27 Antivirus: Enables the user to activate on -demand scannin g in different modes. For e xample:  Scan all disks - engages the on-d emand scan of all l ocal and mapped network dr ives.  Scan all removable me dia - runs on-demand scan for all removable medi a connected to your computer, such as flop py disks, CDs, external dri ves, ZIP drives[...]

28 If the user changes the prot ection settings manually in the user interface, thi s new status will be indicated as Custom status i n the quick launch menu. Configure is used to run the configur ator , with which you can change the behavior of the ant ivirus progr am. Exit ends and closes the quick l a unch application. If you have a program runn[...]

29 4.4 Antivirus in the shell cont ext menu The TrustPort Antivirus i s associated with the she ll context menu which i s displayed whe n a user clicks the right mouse button on a ny file, folde r or disk. In this menu you can exe cute the On -Demand scanner to scan the selected object by sele cting the Scan for viruses ... item. If this object is [...]

30 TrustPort Anti virus TrustPort Tota l Protection The simplified inte rface header contains the name of th e installed product along with its version numb er. At the top of the interface w indow, the current state of c omputer protection is also displayed. Text informing about the state of protection against vir uses and hackers is al so accompan[...]

31 On -Access Scanner, Applicati on Inspector, Check for updates – Antivirus, In ternet Se curity, Tota l Protection █ █ E-mail Scann er, Parenta l lock, Web Scanner, Fi rewall – Internet Se curity, Tota l Protect ion « These buttons change the c olour depending on the current protecti on status, from gre en (active) to red (disabled). Bel[...]

32 Through the Configur e Drive Encryption, you can set whi ch encrypted disks wi l l be automatically mounted after system boot. « █ █ In the Tools menu are tw o more items, they can be u sed to launch Portunes, the password manager , and Skytale for encryp tion of messages. « General Sett ings Here it is p ossible by using the Registe r Lic[...]

33 Which action the On-Access S canner responds, dep ends on its sett ings . By default, the option Rename is selected. If you select an action that c annot be performe d for any reason, the On-Access S canner per forms the following one , according to these pri orities: Deny access, Repair, Re name, Move to quarantine, Del ete. 6.2 Choosing an act[...]

34 7.1 On -Dem and Sc anner The On-Demand Scanner i s used for scanning viruse s and other mali cious codes in the selected directory on the hard d isks or removable media. It can be e xecuted from the St art menu , shell context menu or through t he quick launch . If the On-Demand Scanning is running, an information window wi th some details is di[...]

35 In case that the Ask User m ode is not selected, the user is kept poste d by statistics. You will get to know which files wer e infected and how the infection wa s resolved, from the results in the report . 7.3 Scanning report The scanning report is an ou tput of the On -Demand Sc anner. It is saved in the XM L format in the report.xml file i n [...]

36 7.4 Console application Sometimes it is nece ssary to be able to exe cute scanning in the console mod e, which enables easi er cooperation with other applications, allows you to execu te the service using batch files, scheduled application executi ng and so on. For these reasons, app lication AVCC.EXE executabl e in console mode was created besi[...]

37 1614 CRC checks do not match Viruses: -1602 AV engine has found a virus (some object is inf ected) -1603 AV engine re ports that th e scanned object is suspected Other errors: -1610 No AV engine found => av can not work -1611 AV engine init ializat ion has failed -1612 AV engine integ r ity erro r -1613 AV configurati on error -1614 AVMGMA co[...]

38 Detailed para meters description: Each command and switch must be preceded by the switch symbol , which is dash '-' or slash '/'. In the following list ther e are all command line paramete rs supported by the AVC.EXE and AVCC.EXE applications: -? or -h Display comm an d line par ameters help - displays all avail able command [...]

39  2 ... verbose mode AVC.exe -l=2 - ad AVCC.exe -l= 2 - ad -c="file" Read configura t ion fro m spec ified XML file - loads the c onfiguration from an XM L file. -cs="file" Read config from s pecified XML file and s ave it - load s and saves the configu r ation from/to an XM L file. -r="file" Write the sca n ning [...]

40 8.2 Mail Antispam █ █ Mail antispam helps you to ha ndle unsolici ted emails in a desir ed way. If this feature i s enabled, every incoming e ma il is evaluated by predefi ned antispam rules. If an email is classified as a spam, an informational header i s a dded to the email and the e mail subject i s modified so you can create a rule i n y[...]

41 9 USB Antivirus In cases where for example we use portable app lications on USB keys, we do not ha ve data protected throughout the entire use , as is the case with the use of resident scanner. The solution in such situations is offered by the USB Antivirus that autom atically monitors any data written to the prote cted USB drive. Conduct of the[...]

42 By pressing the button the d ialogue with the selection of interchangeabl e disks will be disp layed, wher e installation of the USB Antivi rus can be achieved. All removable d isks detected in the system are shown, and only the one which satisfies the mi nimum disk space can be chosen. Clicking OK starts the installation proce ss of the USB Ant[...]

43 9.2 Using USB Antivir us USB Antivirus is used to mo nitor the data that are trans mitted to the USB drives. After inserti ng the USB drive into the comp uter, the autorun antivi rus is automaticall y triggered. A standard TrustPort antivirus tray icon is an indication tha t the program is running, and is only suspende d if TrustPort Antivirus i[...]

44 10 Advanced Configurat i on Manager Serves for control of pr ogram settings for users wi th a dvanced knowledge . In this interface, it is possible to confi gure all configuration i tems. Configuration is divid ed into the following sections: o Shields – setting of shi elds, which serve as a protection of computer against viruses, malware and [...]

45 You can reach indivi dual settings pages from the tree-like list on the left side of the window. After clicking on one of the configuration sections, the corresponding p age is displ ayed in the right part of the window. Another way to navigate to the configuration section i s to click on the respective link on the start page. Every configuratio[...]

46 Any change of the On-Acces s S canner status is indi ca ted b y the icon change on the Wi ndows status bar . You can enable/di sable displayi ng of the splash screen (se e below) during starting of On-Access Scanner by the Show spla sh screen while st arting option. When the On-Access scanne r is enabled the n every file is scanned at the ti me [...]

47  Repair - the antivirus softw are will tr y to restore the infected fi le (if it is possible or efficient - some files are mal icious software themselves, so ther e is no sense in re pairing it).  Rename - the infected fil e is left on its place, but its e xtension is changed to some other which is not associated with any acti vity in the [...]

48 After clicking the Adva nced button the following o ptions will appear: Exclude from scanni ng :  O bjects (files, folders) - You can sele ct this option if you want to excl ude some ob jects from scanning. By pressi ng Manage you can set these obj ects. We recomme nd this option to use to experience d users only![...]

49  Pr ocesses - This functional ity could be pote ntially dangerous and it is recommende d only for experience d users! When you add new process i mage, changes wil l be applied immediately even for already runni ng processes. After re moving of process i mage, currently excl uded processes will re main excluded until its te rmination. For corr[...]

50 By default during the i nstallation, support is i nstalled for all e-mail clients that are suppor ted by the operating system. As acti ve are designated al l e-mail clients who were sel ected before the compl etion of the installat ion TrustPort Antivirus pr oduct. Warning! If at least one email client uses TrustPort Antivirus for the scanning o[...]

51 Use Bayesian fil tering - defines whether the me thod of Bayesian dictionary wil l be used to check for spam. Junk email to spam folder – emails marked as junk by the antispam engine wi ll be marked and automatically moved to the spam folder of a particular user pr ofile. In Outgoing e-mails i t is only possible to confi gure option Check . If[...]

52 Settings In this part you can edit the b a sic options of the Mail Antivirus.  Al l files - all types of attachments will be scanned for viruses.  S elected files wit h following extensions - only attachments wi th extensions speci fied in the list will be scanned , they can be edi ted by clicking on Modi fy button .  Exclude fil es wit[...]

53  Add Hea d er - you can speci fy a header that will be added to an email in case of b eing infected .  S ubject Modification - tex t specified he re wi ll be put to the subject i n front of the original text.  Fi le Name - you can spe cify a name of a text fil e which will be attached to an email instead of an infected attachment. « 10[...]

54 By clicking on the Advance d... button, following w indow will appear:  S pam/Ham Thres hold - here you can set the ratio by which emails will be divided to solicite d (ham) and unsolici ted group (spam). The range is 0 - 10 ,000, the default value is 5,000. Increasing the value wil l cause smaller p robability of passing a spam email without[...]

55  M aximum scan siz e (kB) – maximum size in kB, whe n e-mails will be checked for spam. Default value is 400kB. By clicking on the White List or Black Li st button, you can control the li sts of e-mail addresses, whi ch are not scanned for spam. In the White list ther e are e-mail addresses of sende rs who do not send unsolicite d e-mails. [...]

56 List and description of Trust Port Personal Firewall modes:  Permit all connectio ns Option Permit all connections makes possibl e all outgoing and incoming co nnections. Firewall will not b lock any connections and the computer will behave as if no firewall is installed there . This option is very dangerous and you s hould not select this op[...]

57 Enable DNS resolving - se rves for automatic translation of domain names for firewall . TrustPort Personal Firewall needs during the oper ation the possibility to covert the d omain names and that is way it is recommende d to ha ve this option always pe rmitted. If you do not a llow this option, you take ri sk that your computer would n ot commu[...]

58 10.1.3.1 Filter Admi n istration █ █ Page Filter Admini stration serves for creation, del eti on, import and expor t of rule sets. It is possi ble to create any number of r ule sets but always only one set for each I P address. All rule sets are displayed in a transparent list. This li st also di splays the legend and the IP addr ess for whi[...]

59 IP address that is tied up with the se t of rules can be inserted in se veral forms:  All addresses - se t of rules will be appli ed for all IP addresses in the comp uter. Option all addresse s has the smallest pr iority during fi rewall processing.  IP address - set of rule s will be app lied only for the specifie d IP address. Option IP [...]

60 10.1.3.2 Filter Definiti ons █ █ Page "Filter Definiti ons" serves for creation, de letion and edition of r ules for TrustPort Personal Firewall. The fir ewall behaviour is infl uenced by rule s. During the attempt for incoming or outg oing connection, the firewall sta rts to go via all accessibl e rules in certain set and it start[...]

61 Button Edit serves for edi ting of the existing rul e. When the button is pressed, a dialog wi ndow is displayed, which ser ves for editing of the rul e features. Button Remove serves for deletion of existing rule from the set. By pressing R emove is displayed a confirmation dialog window asking if you are sure to r emove the specified rule. « [...]

62 Choose a log message On page Choose a log me ssage it is possib le to choose the log message of TrustPor t Personal Firewall , to which the new rule shoul d be created. The wizard from the marked me ssage uses all the information as parameters for a new r ule. The marked message is highl ighted in the bottom part of the wi zard page. In the list[...]

63 Select mai n rule preferences Feature Direction determi nes for which communication direction this rule will be applied. For example: if the selection Outgoi ng is c hosen, some appli cation will require a new conne ction from this computer to some Internet serve r and then this rul e will be applied and the required op eration is done. The poss[...]

64 For the determinati on of the local address ther e is possible to use any address, one address, a range of addresses, address with netw ork mask or list of addr esses. For determi nation of local port ther e is possible to use any por t, one port, range of ports or a list of ports. By a change of roll l ist Ad dress type it is possible to specif[...]

65 Select an a pplication This page of a new rule cre ation serve s for application specificati on that can be added to the r ule as other evaluation crite ria. If the connection parameters a gree (protocol >, local and remote IP address > with port s and connection d irection) with rule parameters, then there is evaluated as the next criteri[...]

66 This wizard page is d isplayed only in case that there i s sele cted ICMP protocol in previous step s. Completing the New Rule Wiza rd This page of wizard says th at there is e nough information to compl ete the requir ed operation. By pressing Finish the creati on itself will be done and the New Rule Wizard is finished . « 10.1.3.2.2 Edit Rule[...]

67 Remote endpoint - di alog window Edit rule - Remote endpoint serves for addr ess and ports adjustment, that were all ocated to the rule. For all control elements are valid the same rules as for the control eleme nts on page Selection of re mote endpoint of the New Rule Wiz ard . Application - dialog wi ndow Edit Rule - Appl ication serves for de[...]

68 10.1.5 Application Inspector Using the Application i nspector you can manage pote ntiall y dangerous behavior of app lications and untrusted programs from un verified third-parties that seek to modify the system. Ap plication Inspector is a powerful weapon for the detection of "Zero-day" viru ses which antivirus companies have not yet [...]

69 An example of system locati on modification can be the editing of pr otected registries, running other untrusted processes, an atte mpt to shut down the computer , obtaining system per mission, or shutting down system services and mor e. NOTICE : The credibility of the application when asked by App lication inspector must be evaluated by the use[...]

70 other malicious pr ogram may try to restart as p art of the infecti on, or turn off the computer and insert the m alicious code as part of the ne xt reboot. If the user acts in time, the malware wil l not i nstall correctl y on the computer. Application Inspector may b e run in three modes:  Secure Mode – in this mod e the Application Inspe[...]

71 Allowed applications – Lis t of all applicati ons where Application Inspector pr otection will not be applied . Restricted applications – List of all applicati ons that are always running in r estricted mode. It is type sandboxing when the appli cation is running, but modi fications of criti cal system locations are prohi bited. These locati[...]

72 Clicking on the Settings b utton opens the advanced se ttings dialog. Don‘t scan applicati ons larger than – Applications th at will have a larger si ze (in kilobytes) than the value set here, wil l not be scanned by Application Inspector. This is an optimi zation function because of the high false-positi ve alarm s for legiti mate applicati[...]

73 Filesystem – A li st of all files and directorie s that are protected. Use the Add filesy stem button to add another protected locati on. You can choose from alre ady running appl ication, or from any file stored on disk. By Right-clicking you can dupl icate the value and add it to restricted l ocations. Example of a protected file locati on: [...]

74 The tab Restricted locat ions displays a list of restri cte d system and locations and registry locations. Process, which will b e in the Restricted applicati ons list and will try to access loca tion specified in this list, the operation wi l l then be restr icted , but the process itsel f will run anyways. These applica tions will run in restr[...]

75 10.2.1 Parental lock █ █ Parental L ock’s function i s to block children's access to inappropr iate web content. Howeve r it allows pages that are approp riate for the chil d and basically prohibits those that could have an adverse effe ct. TrustPort Antivirus can be set to fil ter either on the base of a preset database of inappropri[...]

76 The Add button acts to add a new user. According to p re-set values choose the Object name and Locations , in the select fie ld Enter the object names to select that you want to find ( such a s Computer _1, User_1...). In the link "Example s" a hint is hidd en with several useable syntaxes for correct filling i n of the field. If there[...]

77 Profiles in the list can be e dited with the Setti ngs button. In this window you can c hoose the categories you want to block from the children, or specific URL’s whose access will be denied. An example of an URL may be www.sex.com, http://sex.com. However we recommend usi ng the star conventi on *sex.com, or *sex*, becaus e of the relative l[...]

78 Afterwards it is possi ble to start managing the per missions setting personally. This can be done through user profil es. B y default, the Def ault profile i s present, other profil es can be defined using the Add button. The proces s of adding new profi le is similar as in case of Par ental Lock . By selecting the re quired profile and cli cki[...]

79 and directorie s such as Program Files, Windows, r oot and others are d enied because of possi ble instability to the syste m. « 10.2.3 Device Security ██ Device Security offer s the option to allow o r block user access to USB device , CD/DVD, Bluetooth, Smart cards, iPod, FireW ire, memory card reader s and other me dia storage device . T[...]

80 Specific device can be adjusted in the Categori es tab, or you can also make adj ustments in ter ms of Connectivity ports. By defau lt, all device s are allowed and thus the protection i s not active. This can be changed using the drop-d own menu for each item, in wh ich the user can choose from the foll owing options:  Block - if the protect[...]

81 From the list of allowe d or b locked devi ces, a device may be de leted using the button Remove . From the list of blocke d devices, a device may be move d to the list of all owed with the Allow button, which will connect the de vice to the system. Conversely, from the list of allowed, devices can be moved to the list of blocked by using the Bl[...]

82 If the user wishes to be al erted whenever the device i s blocked in the system, he ca n set this option in the top of the window by se lecting the Show noti fication for blocke d devices. Otherwi se, notification will only appe ar the first time the devi ce is inserted into the system. A list of all the device s for which Device Security can be[...]

83 10.2.5 Password Settings █ █ The Settings tab allows users to set password to re strict access to configuration of Access Control items, i.e. Parental Lock, De vices, Volumes and Directories and Settings. The password is entere d twice for ver ification; it has to be confi rmed with the Create password button. Modification of password ha s t[...]

84 10.3.1 On-Demand Scanner On this page you can set op tions for the On-Demand Scanner. In the Requested action s etting you can select the software action after fi nding a mali cious code. These possibiliti es are available:  Report only - the user is informe d about finding an infecti on by a dialog window and the notice is also displayed in [...]

85 Scan files:  Scan all files - sc anning all fil es without difference i n format or type.  Scan only files with the following ex tensions - antivirus software wi ll scan only file s with specified e xtensions. The predefined list contains dange rous extensions, we r ecommend modifying it to e xperienced users only!  Exclude files with f[...]

86 Removable volumes sca nning:  Scan newly inserted removable volumes (CD-ROM, USB) - antivirus pr ogram will begin to scan removable medi a (USB, CD-ROM) automaticall y after being i nse rted into the computer.  Ask before scanning of removable volumes - after inserti on of removable me dia, the antivirus will firstly ask whether it should [...]

87 Advanced sett ings Port list You can edit a list of p orts which you want to be sc anned, separately for email and w eb communication. By clicking on the approp riate button you can di splay the list of ports. On the left side of the wi ndow there is a li st of ports and protocols that are g oing to be checked . On the right side ther e are thre[...]

88 can add a new item to the l ist. If you click on the Edit button you can ch a nge a desired protocol or number of a port. By clicki ng on the Delete b utton you will delete a selected item. HTTP scan si ze limit It is made for setting up the maximum size of fi les which will be scanned by the antivirus prog ram. Maximal possible si ze of scanned[...]

89 Scanning options  Scan compressed files (zip, arj, cab ...) - archive files, i.e. thei r contents, are scanned (searched for malici ous code s). This option slows the scanning down, but on the othe r hand increases the computer protection.  Enable heuristic analysi s - antivirus software will not only scan obje cts for known vir uses, but [...]

90 If original folder d oesn't already exist, new target di rectory has to be sele cted for corre ct file restoring. The Quarantine is impl ic itly located in the quarantine di rectory in the installation directory. You can change this location to any existing directory by clicking on the icon in the upp er right corner.[...]

91 10.3.4 Scheduler Thanks to the scheduler you can make the On-Demand sca nner be launched au tomatically. User s can choose the scanned area (d isks, folders), when the scanning starts, how often is the task performed and some other options. If you want to scan a p articular disk or fol der regularly you can create a task by the New task button. [...]

92 You can set :  Task name - name of the task chosen by use r (e.g. "D disk scanning")  Command - what area (disks, fol ders) is scanned. You can select scanning of r egistry, all removable disks, all l ocal disks, all disks or define your own target (disk, fold er). If you select the "user d efined parameter s" option yo[...]

93 10.3.4.2 Task Properties You can change the task set ting by double click on a proper li ne on the task list or by the Properties button. It is possible to edit the same parameters, which are av ailabl e during creating new task .[...]

94 10.3.5 Scanning engines The Engines Settings tab co ntains a list of all the ite ms used to configure the scanning engi nes.  Archive depth level - determine s whether the archive wi ll scan the files wi th/w ithout limitation of the depth of immer sion archive (e.g. neste d .zip files inside .zi p file).  Analyze packed executables - i f [...]

95 The most important option o n this page is the Enable engines update option. If it is not checked, the scheduler servi ce is not active. If you enable the schedule r, you need to set the de sired period of the update checking. Intervals from the start date and time are used. It is necessary to ens ure that the computer has a functional Internet [...]

96 A folder where the updates will be stored is selected in the dialog and by cl icking on OK the downloading starts. Downloaded virus defi nitions are applied on the required computer usi ng the Apply packages button . The user is asked for the l ocation of the update pac kage on the comp uter, after selecting the correct location the update is au[...]

97 The URLs are sorted in the same order as they wi ll be used for update, i .e. the first add ress on the list will come first. If the packag e cannot be downloaded , the followi ng address is tried. Otherwise there is no need to continue and the other addresses will be ignored. For the administration of the update servers use the Add , Edit and R[...]

98 10.4 Secure Shreddi ng ██ In this category, it is possi ble to perform shredding of temporary system fil es, sensitive data, cookies, shredding se ttings and the panic shredding fun ction can be enabled. «[...]

99 10.4.1 Configuration ██ Page Configuration serve s for configuration selection for all parts of the application. This configuration wil l be used in shredding process. You can set here the shred ding method and the possibility to gene rate record file. The me thod is selected in the dr opdown menu. When the method is chosen, its descripti on[...]

100 Report options: Generate report If this option is selected, a file of re ports will be created. Th e created rep o rt file contains informa tion about time and date of th e start and the fini sh of the shredding proce ss, list of deleted files or folde rs and the list of shre dded items. The name of cu rr ently log g ed user of th e system Win [...]

101 Internet Temporary Files If you choose this item, Tru stPort DataShred der application shreds the conte nt of Temporary Internet Files. Your interne t browser uses the Temporary I nternet File s to store web pages, picture s and other files. Cookies By marking this option, you delete all files in directory Cookies. Cookies can contai n sensitiv[...]

102 10.4.3 Panic Shredding ██ Panic shredder tab can b e used for safe shredd ing of user sele cted files and directorie s. User can select freel y which files or directories have to be shredded. In order to accompli sh panic shred ding fast and silently, it i s activated by predefi ned hotkey. Use Panic shredding This option activates/deactiv [...]

103 10.5 Encryption ██ Encryption page enable s the creation and manageme nt of encrypted discs and archive s. «[...]

104 10.5.1 Drives 10.5.1.1 Unmount op tions ██ On this page you can set up some Disk Protection options. The first of them i s auto-unmounting option. You can generall y enable or di sable this functionality by setting auto-unmou nting time. When you don't do any operation with any mounted drives during this time period then Disk Protectio[...]

105 You can also limi t the image search history in the S earch tab in the Mount ma nager and clear this history immedi ately by Clear history button. « 10.5.1.3 Mount Manager 10.5.1.3.1 Auto-mounts ██ At this page you can m anage Disk Protecti on auto-mounts. You can add and r emove i mages, which will be automatically mount ed during the sys[...]

106  Use up-arrow or down-arrow to move the selected imag e in the auto-mounts list u p or down respectivel y.  Select an image and click Remove button to remove this image from the auto-mounts li st. The affected image wil l be removed from the list only, not physicall y deleted.  Clicking Add button you can add a new image to the auto-mo[...]

107 10.5.1.3.2 Recent mounts ██ At this page you can m anage Disk Protecti on recent-mounts. Disk Protection r emembe rs the file path and letter of the rece nt mounted images and you can m a nage these images her e. You can also add and remove images, change the ir mounting orde r, mount and unmount them, ru n editation tool for editing images[...]

108 Running searching pr ocedure can be independe ntly interrupted by clicking Stop button. You can also use the context menu avail able after right mouse click on any found image fi le item. Use Add to auto-mount list or Add to recent mount list buttons to add selected i mage file to the proper list. Functionality of other button s is described in[...]

109 Disk Protection defi nes three types of user privileges:  a normal user  a read-only user  an administrator All the users can mount and unmount the image but read-only users have gr anted only restricte d reading access to the image. I t means that they canno t write any data to the mounted disk. A user with administrator's pri vi[...]

110 Image editor allows use rs to use most functions from the appl ication toolbar or conte xt menu where are collected frequentl y used user accounts functions. Ne xt component i s status bar whe re you can see an image status (green li ght re presents unmounted and re d light mounted state) and the name of the authenticated account. Create a new [...]

111 The user account is a norma l user account, which has read-write access to the moun ted image, so he can also copy and dele te files in the image . Read-only user account is a restri cted account, which a llows only read-only access to the image. Administrator account has the same ac cess rights as a user account but in addition it can make a d[...]

112 This function is available only when opened ima ge is not moun ted. Take care of c hanging or deleting all administra t or accounts fro m the image. I f you change the la st account with ad ministration privilege s to non-admin acc ount then t his file becomes uneditable, s o there won't be pos s ible to create a new account, c hange accou[...]

113 The name of a user account has to be unique in the whole opened i mage. Disk Protection doe sn't distinguish the le tters case in the user account name so it means that accounts named Robert and robert are the same. National characters are also supp orted. The length of a user account name is limited to 31 characters. « 10.5.1.4.6 Change [...]

114 It is import ant to choose a stro n g pass word. It is po ssible to lea v e passwor d fields blank but we strong ly recomme nd using s trong pass w ords! Be careful to remember pass words because neit her manufac ture r can decrypt image s and get yo u r data without lo gin and password kno w ledge. « 10.5.1.4.7 Set Password for a user account[...]

115 If the image file is encrypted by t he EFS then D isk Pr otection dis pl ays a warning message and mounting pr ocedure is cancelled. In this case you have to decr ypt it manually. The mounted image can be unmounted at any time by clicki ng Unmount button in the toolbar or pressing prop er keyboard shortcut (see hotkeys ). The re is an excepti o[...]

116 If you still need mor e space, you have to create new image fi le and copy all data to it. I t is of course possible to i ncrease the limit gradually, accordi ng to increasing re quirements to di sk space, it is not necessary to immedi ately set the maximum siz e. Minimum step of i ncreasing limit is 1 MB. Values of both limits can be di splaye[...]

117 If you want to change the view then simpl y click the particular icon i n the toolbar and choose a new view from the di splayed list. « 10.5.1.4.11 Volume Image P roperties ██ This window informs the user about an image and di splays all available details about an image fil e :[...]

118  the image file version number  encryption algorithm, which has bee n selected at the time of image creation  encryption key size, it de pends on selected encryption alg orithm  file system used for this imag e file, which de pends on image file si ze. Image file with size equal or less than 8MB use s FAT 12 file system, an imag e w[...]

119 Drag and Drop function allows yo u to move files or fol ders automatically encrypting or decryp ting them when you move them from a nd to encrypted archi ves. When you want to view an e ncrypted archive you can select the file i n the CAR Manager and cl ick on the Vi ew file toolbar button or press F3 and CAR Ma nager will all ow you to view th[...]

120 10.6.1 Firewall █ █ Page Firewall Log Vi ewer makes possible to d isplay all the accessible l ogs from TrustPort Personal Firewall. On the fir st load of the page are loade d all the logs to the li st. The newest log recor ds are displayed in the hi ghest position on the list. Button Refresh serves for rel oad of the list of all log records[...]

121 Button Clear log dele tes all log records fr om the list. When the button is pre ssed, a dialog window is displayed so as the li st cannot be del eted by mistake. Button Save as serve s for storage of the li st of the log records to the fi le. The records are stored to the output file in text for m, separated by semicol on, it is so called CSV [...]

122 Button Open log serves to open the file wi th logged records and for the li st loading. During the file loading there i s displayed a dialog wi ndow with the process indicati on. Button Save as serve s for storage of the li st of the log records to the fi le. The records are stored to the output file in text for m, separated by semicol on, it i[...]

123 For every log the re is its time, process identi fication code, action code and plain text description of the event. Logs of critical events are highlighted by d ark colour (e.g. a virus was not re paired). Pink colour is use d for performed action (e.g. a file was quarantined ). 10.6.2.1 Log settings On this page you can enable/ disable the lo[...]

124 10.7 Network Util ities █ █ Network Utili ties include a set of useful network tool s allowi ng users to trace networ k statistics, network connections, veri fy accessibili ty of certain IP addresses or to g ain information about inter net domains. «[...]

125 10.7.1 Network Statistics █ █ Page Network Statisti cs serves for disp lay of basic information about the numb er of transmitted packets and bytes:  Total packets - The total number of al l outgoing and incomi ng packets transmitted via all network interfaces i n the computer.  Total blocked packets - The total number of all outgoing [...]

126 TrustPort Personal Firewall appli cation enables to edi t some features of active netwo rk connections display. To edit the fe ature display, press the b utton Settings . In this dialog windo w it is possible to set feature s for list of active network connecti ons display :  E nable DNS resol ving - all IP addresses will be displayed as dom[...]

127  Hide TCP connections - all the items for TCP are hidden.  Hide UDP connections – all the items for UDP are hidden.  Show only fil e name - the name of the comm unication process will be di splayed only as a name of an executable file without the complete path to the file. The name display is all owed only on systems Windows XP and h[...]

128 If the answer to the sent r equirement i s received, there is displ ayed information that contains the following: who was the answer rece ived from, what is the si ze of the recei ved ICMP packet and what time passed betwe en the requirement and the answer . If the answer was not delivered in the g iven time limit, then infor mation about this [...]

129 Note ! If there i s not allowed the outgoi ng TCP connection on port 43 in TrustPort Personal Firewall configuration, the tool Who Is will not function. If you want to use this servi ce, create firewall rule that enables you to use outgoing TCP co nnection on port 43. « 10.8 Advanced Setti ngs Advanced settings include tabs for language se lec[...]

130 10.8.1 Language configuration On this page you can set th e language version. The default language that is se lected is the one you chose at the beginning of th e installation. In the list of languages, all a va ilable l anguage versions are di splayed. If you change the selected language, it is necessary to save the setting by pressing Apply o[...]

131 10.8.2 Proxy Proxy server access setti ngs can be done by checking th e checkbox Use a proxy server . Next, i t is necessary to enter the pr oxy server addre ss and port, which will be used to communicate with the server. If identification with a usern ame and password i s required, these detai ls are entered into the Log on to proxy server par[...]

132 10.8.3 Configuration Maintenance Configuration Import or Export is done through the Execute Wizard button. During the import, a fil e containing TrustPort Management format (.dat a ) configurati on is selected from the computer using the S elect button. During the export, a locati on where the file should be stored in the comp uter is selected [...]

133 Restoring default configuration (restoring default settings, which wer e used during product installation) is performed by Rest ore button. The process needs to b e confirmed i n the following dialog window. To finish the configuration r estore successfully, i t is necessary to restart the comput er.[...]

134 10.9 About and Lic enses This tab displays informati on about the product, including i ts version, as well as i nformation about the current license . 10.9.1 License Information The License Information t ab displ ays information about the current license , including its expir ation date. Buttons below are used to r egister the product using a s[...]

135 The standard trial ve rsion can be used for 30 days free of charge, but if you wa nt to use the software over this peri od, you will have to purchase a full li cense registr ation. Product Registration The Register button will be gin the TrustPort Registration Wizar d . With the help of the Wizard you can register any TrustPort p roducts in jus[...]

136 If the product has been reg istered with an activation co de, here is the opportunity to extend i ts validity with the help of a rene wal code. This code can be pur chased from TrustPort partne rs (curr ent list can be found on the TrustPort com pany website ). Under the field wher e the code is written, the activation code whose validi ty is t[...]

137 The window Activat ion code owner details will appear only in the case that TrustPort prod ucts are being registere d with this activation code for the fi rst time. To advance minimum fi elds of Company Name/User Name , C ountry and E-mail are re quired. To finish importi ng of key, click Finish .[...]

138 10.9.2 About The About tab provid es information about the version of the installed product, furthermore it is also possible to di splay the License Agreement . By clicki ng on Show Licenses , infor mation about third party lice nse libraries is shown, and the last button displays System Information . 11 Update Regular updates are ne cessary[...]

139 If the present antiviral signatures and/or antispam rules are actual, an announcement that update is not necessary will app ear. The same information wil l be displayed in case that the upd ate isn't nece ssary. In Windows 2000 and XP is the sa me information al so displayed on an informa tion balloon in the notification area of the Windo [...]

140 -? or -h Command line pa rameters help - displays all th e comman d line functions. -q Start in the quiet mode - th e update program wil l run in th e so-called silent m o de, i.e. without any output in formati on. -l=x Log level - sets the log ve rbosity lev el by the nu mber x from 0 to 2 with th e following meanin g :  0 ... silent mo de [...]

141 12.3 Trial license/te mp orary sup port expiration Trial license After 30 days of the trial li cence period, the functionality of the antivir us program will be restricted. Using the On -Demand Scanner will not be possible anymore, the update will be disabled and the On- Access scanner will stop working. Trial li cense key expiration is announc[...]

142 TrustPort Personal Firewall creates on the protecte d computer a gateway where all the networ k connections pass by. The ga te makes possible to permit or to prohi bit communication of the computer with the neighborhood network. The set of rule s can be set by the user for all communicati on adapters (those that are represe nted by their IP add[...]

143 Ctrl + R Reloading of the log list Alt + R Reloading of the log list Shift + R Reloading of th e log list 13.3 Application Set tings █ █ This dialog will appe ar only in case unknown app lication is tryi ng to communicate through TCP/IP network. Also option Deny u nknown connectio n s but ask (default setting) has to be speci fied in Advanc[...]

144 14 Ar chive Encryption 14.1 Product overvi ew ██ Overview TrustPort Archive Encryption provides se cure on-demand encryption to pr otect user's data against unwanted disclosure. This a pplication uses the strongest encryption/ decryption alg orithm available to protect confidenti al and personal information stored in any data stor a ge[...]

145 If you select any encrypted f ile or archive then the Decrypt menu ite m appears. The context menu also wi ll be differe nt depending if you right-click on a folder, fi le or on the "up dir" icon. « 14.2.1 Create new archive ██ To create a new archive using the context menu, ri ght-click on the desi red file and select Encrypt Ar[...]

146  Create self-extraction (SFX) EXE ar chive To do this you need to chec k C reate EXE archive opti on. In this case Trus tPort Archive Encryption creates c lassic CAR archive file, but adds spe cial self- extraction header to the arc hive file and renames it to the EXE extension. Self - extraction archives can be e xtracted by running them as[...]

147 The created encrypted file using CAR Installe r will have an EXE extension, but when you open it, you will be asked for the password ( or you can use -pxxx comm and line parameter, where xxx is a password) and if it is valid the file will immediately op en and be extracted to a tempor ary folder. If the file has any comme nt, it wil l be displa[...]

148 14.2.4 CAR Archive properties ██ If you want to view the CAR archive propertie s please click the appropr iate file containing the encrypted archive wi th the right button or choose File Propertie s in the File menu in CAR Manager . After switching to the Archi ve bookmark the following w indow will appear: You can see some imp ortant infor[...]

149 By clicking on the parti cular column, you can sort the l ist by selected properties (name, extension , size etc. ). If you right-click on the l ist header you will be able to select the infor mation displayed on the list. On the bottom of the windo w you can see the n umber of selecte d files and their size (not packed si ze) and also there ar[...]

150 In the File menu you can ch oose, among others, to view the fil e properties or Vi ew file. To enable this function you have to have t he file vi ewer predefined, see Settings configura tion . Add/Remove SFX allows user to simpl y a dd or remove the .EXE extension on any file without the need of decrypti ng it as in previous ver sions. « 14.3.[...]

151 TPE will start the archive cr eation process and after fini shing i t, an information box will appear. Click the OK button and TPE autom atically opens the cre ated archive file . Please note that in order to e xtract this archive TrustPor t A rchive Encryption must b e installed, hence if you want to send an encrypt ed archive file to a comput[...]

152 After that TPE starts to add the selected fi l es and/or folders to the archive . You can interrupt the pr ocess by pressing Esc key or using the Cancel button. If TPE finds a file wi th the same name in the archi ve then wil l it will display a confirmation di alog window where you will be asked you if this file shoul d be overwritten or not. [...]

153 After that TPE starts the che cking procedure and if there are no damages, an information d ialog box wil l appear. « 14.3.7 Display archive properties ██ If you click on the Show info toolbar button or sel ect it from menu ite m on the F ile menu or pr ess F5 then you will see some important information about the a rchive li ke TrustPort [...]

154 There is the possib ility of loading a file's comme nt. If you want to do it, cli ck on the small fol der icon on the upper rig ht corner of this dialog windo w. TPE will open a window where you can select the file you want to read the comment f rom. « 14.3.9 Archived file/folder properties ██ If you select a file or folder and click [...]

155 This window will remember the file exte nsions you used to group eve n after closing and re-op ening CAR Manager. « 14.3.11 Create new folder ██ To create a new folder i n any CAR archive or in any C AR archive folder or sub-folder you just si mply have to browse and select t he destination where the new folde r will be created and click o[...]

156 SPACE Selects file/f older under selector SHIFT+UP/DOWN Moves selecto r - block selecti on CTRL+A Select all files and folders SHIFT+CTRL +A Unselect all fil es and folde rs Gray * Invert selection Gray + Group selection using wild cards Gray - Group unsele ction using wildcards 14.4 Management of CAR archives - Total Co mmander ██ Total Co[...]

157 Run Total Commander and s elect Options on the Configuration menu.  Click on the Packer tab.  Press the Configure packer exte nsion DLLs button and the fol lowing dialog window will appear:  I n the uppe r right corner comb o box type (or select if exist) CAR (without any dot or asterisk).  Click on the New type button and browse fo[...]

158 The most important option i s the Move to archive option . I f you select it then all files will be moved to the archive file. It means th at a fter the archi vation process the ori ginal files will be securely deleted. Select CAR packer option on the right side of the window (If you don't have thi s option you have to configure the packer[...]

159 CAR plug-in rememb ers the name and password of the l ast opened CAR archive file . If you want to force CAR plug-in to forget l ast entered password try to op en another CAR archive fi le and at the password request window p ress ESC . Total Commander's panes w ork independently, meaning that if you want to open th e same CAR archive on b[...]

160 On the Pack files wi ndow you can set-up the option Mov e to archive . Then all fil es will be moved to the archive file and the or iginal files will be securely delet ed. Press OK button or ENTER to add the files. « 14.4.5 Delete files from CAR archive ██ Open CAR archive file and select the file s and folders, which should b e deleted. T[...]

161 This way you will be abl e to specify more options than in the first way : « 14.4.7 View an archived file ██ To view an archived fil e you need to open a CAR arc hive file first. Then you can sel ect file that you want to view and press F3 k ey or right-click on the file and select V iew from the context menu. Total commander will call the[...]

162 14.5 Archive Encry ption FAQ  ██ Can I open a n archive st ored on a non-writable media l ike a CD-ROM? Yes, it is possibl e. But remember that it is not p ossible to modify this archi ve, in this case you will not be abl e to add files, de lete files or modify an archive comm ent.  How can I cha nge an archive's passw ord? Curre[...]

163 15 DataShredder 15.1 Product overvi ew ██ The TrustPort DataShred der is a small utility for secure unrecove rable deletion of your el ectronic data. You can easily del ete your sensitive fi les, folders, free space on drives, Cookie s, Internet temporary file s, Recycle Bin, System temporary dir ectory, Internet and Docume nt history. Key [...]

164 If you select a drive, cli ck the right mouse button and run any command from Trust Port DataShredder item, you will b e asked for confirmation. It is re commended to close all applications while you wi pe the free space on the dri ve or all data on the drive. « 15.3 Data shreddin g ██ The dialog window, di spl ayed below, infor ms you abo[...]

165 current file or directory, the process then continues wi th the following file or folder. If the file or directory has any attributes, then a dialog window with following noti ce d isplays : The file '...' is a file with attribute . Are you sure you want to shred it? If the file is kep t by another application, whi le you want to wip [...]

166 -- inettemp (- i) Shredding o f temporary in ternet files. -- cookies (- c) Shredding co okies. -- systemp (- s) Shredding temp or ary s ystem files. -- recbin (- b) Shredding th e recycle bin . -- inethist (- n) Shredding in ternet histo ry. -- dochist (- d) Shredding th e list of recen tly opened d ocument s. -- runhist (- u) Shredding th e l[...]

167  Data Shredder uses several methods of shredding , which metho d is the best? It is hard to say which i s better. The first method is the fastest because it ha s only 1 shredding cycle but it is the worst from the secur ity point of vie w. The latest method i s the slowest because it has 35 sh redding cycles but is the best from the secur it[...]

168 16.2 In the shell con text menu ██ TrustPort Disk Protection is associated with the shell context menu. This context menu is displayed when you right click on any image file or on a mounted drive . In this menu you can sele ct Mount or Unmount item, depending on whe ther the image i s currentlymounted or not. When you right cli ck on any im[...]

169  maximum limit size, it is the maximum si ze that the image can be increased to,  status, it is the state of image and it can be Unmounted or Mounted. At the bottom of this wi ndow is a special Edit i mage button. If you click this button, then Image Editor will be started and sele cted image file automaticall y opens for editati on. « 1[...]

170 - am - remove the ima ge from the aut o-mounts list, -d disable modifying mount parameters e xcept user credentials, - ua= na me given user acc ount name will be us ed instead of account name taken from the Wind ows, -unrs special param eter, which ma kes TDisk.exe to remove itsel f from the list of automat ically st arted applications during W[...]

171 the new Dis k Protection image. TDisk.exe - c - am -im - f -alg=cast -ua=h enry -is=5 12 "c:Program FilesTrustPort Disk ProtectionImag es image00 0.tdi" -e Edit an image file (user acc ount managemen t, inc reasing the limi t etc. ), file the file name with full path of an image that wil l b e edite d. TDisk.exe -e "c: Progr[...]

172 16.6 Create a new D isk Protection imag e ██ The Disk Protection Crea te New Image Wizard is an application that allows you t o easily Create a new image. Images created by this wizard are normal files and you can store them on your hard disk, any removable medi a, or also as for example read onl y files on CD-ROM. Image cre ated by this wi[...]

173 FAT32 . There fore the size limitation of the ne w image is 32 GB, wh at is the limitati on of FAT32 system.  You can't create an image large r than 4095 MB on target di sk, if the target disk uses any FAT file system, because t he maximum fil e size on FAT systems is limited to 4 GB (approximately 40 95 MB). This last mentione d limita[...]

174 TrustPort Disk Protection cre ates a new image file. You can interrupt thi s process by clicki ng Cancel button or by Esc key . The process of creating, for matting and encrypting of t he image may take some time. Time needed for this operation dep ends on the image size , selected method, used fil e system etc. « 16.6.4 Finishing Create New I[...]

175 The last page displays sum mary of information about created image, includi ng new file name, name of the administrator account , size limi t, selected algorithm etc. After clicking o n Finish , the image is mounted and the wizard i s closed. If there is an error d uring mounting the i mage, the program wi ll display an error me ssa ge. If you [...]

176 Read-only access means that i mage will be mounted as read-only, no matter the u ser rights defined by user account. If you sele ct Mount at st a rt up option, then selected i mage will be added to the automounts list. Total number of available l etters is limited to 26 (A-Z). If there is no letter av ailable for mounting the image, the moun[...]

177 Total number of available letters is limi t ed to 26 (A-Z). If there is no letter av a ilable for mounting the image, the mounting process will fail an d a warni n g mess age will b e displayed. The image t hat is going to be mo u nted mus tn't be co mpressed or encrypte d by the NTFS file system. If D isk Pro tection de tects that t he mo[...]

178 You have to enter the user name and password, confi rm by OK button, then the image wi ll be mounted . New disk will appear i n Windows. If something is wrong, Disk Pro tection will display an error message and you can check the p arameters. The number of a vailable disk letters is limited to 26 ( A -Z). If there is no availabl e letter in the [...]

179 16.9 Disk Protection FAQ  ██ I want to add a new user account, delete user, r ename user, set user password or change account type functio n and I cannot choose it in Disk Pr otection. I don't understand it, what's hap pened? There are more re asons for this situation. Firstly you ne ed administrator p rivileges to be able to d[...]

180 You may have used switchin g users in Windows XP and there are mor e users logge d in at the same time and have the ir own mounted image s.  Although I have typed right username and password t he Disk Protection inf orms me that the i mage is already mounted. I a m confused. I use Win dows XP. Th ere is another user logged-in and this user h[...]

181 17 CheckImage 17.1 Product overvi ew ██ CheckImage is a powerf ul tool for checki ng your encrypted images and repairi ng of opportune errors that can occur for instance because of wrong computer shutdown. When you e ncounte r a problem in your image, you are strongl y recommended to check it using CheckImage. But you should check your imag[...]

182 You can repair mor e files from one crossl inked group. The re pairing then proceeds according to specifi ed priority. The file wi th the highest prior ity occupies its whole chain including the j oint part, the others take in sequence as much of their chains as possibl e (until they run into a part of the chain that has occupied some fil e bef[...]

183  Self LFName Description: In the FAT filesystem (use d in TDisk images) has eac h file since the MS-DOS its name in the format 8.3 (8 lette rs for the file name and 3 letters for the file extension) . The Windows operating syste m a dded to the fil esystem longer names. But these longer names are stored separatel y because of hol ding compat[...]

184  LFName Description: Long filenames (see the description of "Self LFName " ) are store d in the parent directory of corr esponding files. This error indicates that there are some long file names in this director y that don't belong to any file s. Solution: If you choose to repair this error, these redundant long fil enames are[...]

185 When you choose to check y our image, CheckImage performs all ne cessary control proce dures and shows you the results. After this you just have to press one button to repair all errors. If you don't w ant to do it immedi ately, you can close the opened image without any repairs, of co urse. « 17.3.1 Check an image in simple mode ██ W[...]

186 If the image contains no err ors, it is closed finally, and you can continue to check other images. « 17.3.2 Errors and their repairing in simple mode ██ In general there are thre e types of errors that can occur:  Inconsistency in file allocat ion tables (FAT): FAT table contains infor mation about every file and directory stored in th[...]

187 Damaged objects are li sted in the table in the mid dle of the window. For each object ther e is information about its name (with the full p ath), size (just for fi les), errors and the method whi ch will be used by repairing. More information about errors and rel evant repair method s is on page Description of error types in images. Now the la[...]

188 Advanced mode is for experience d users only! If you didn't unde rstand some thing from this part of t he manual, it would be better to read th e part of the manual ab out the simple mode fir st. « 17.4.1 Check an image in advanced mode ██ Checking of an image co nsists of a few steps: 1. Choose the image file from a standa rd file op[...]

189 Any changes t hat you ma de in the pre vious results won't get lost, y ou can con t inue to edit it after t hat you eve ntually switched b ack again. « 17.4.3 Different view modes ██ CheckImage offers yo u three different vi ew modes  All errors In this basic view you can s ee all wrong i tems in one list. Each line contains the p [...]

190  Crosslinked groups Some files or di rectories in the image can be crossl inked together , see Description of error types i n images . On the left side of this view you can select which group of such together crossli nked items you want to see, on the r ight side there is a list of items you selected . Ther e is one more column with i nforma[...]

191 17.4.4 Change the repair settings ██ In advanced mode i t is possible to change the action tha t will be carr ied out by repairi ng. When you right-click on an item in the l ist, a context menu appears where you can select the ac tion to make. In the All files vi ew you can set also an errorl ess file or directory to be de leted. When you c[...]

192 17.4.5 Repair errors ██ When you are ready with editing of repairing actions, you can finall y do the actual re pair by clicking the toolbar button, or Fil e - > Repair errors menu i tem . If you don't want to do i t right now, you can, of course, close the image without repairi ng it . After repairing, the i ma ge remains opened . [...]

193  How can I prevent from err ors in my ima ges? There are basically two way s how your image can be corrupted that you can in some cases prevent. The fir st way is as mentioned befo re when you shutdown the system without unmoun ting your image (which is done automatically b y logging out). Someti mes you can avoid i t but not always. The oth[...]

194  The On-Access Scanner does not work after start. What shall I do? Go to the Antivirus Settings and check i f the On -Access Scanner is ac tive. If not, activate it. Another possibil ity is that your lice nse of this product has expi red; in that case contact our technical support.  When executing t he On-Demand Scanner , a window announc[...]

195  What are logs good for? Logs are records about all p rogram activities. They are use d mostly by system administrators. A regular us er doesn't have to care about them.  I received a license key for the TrustPort Antivirus, what shall I do with it? Click the right button on the q uick launch icon in the ri ght bottom corner of the s[...]