Toshiba PORTEGE M400 инструкция обслуживания

[CONFIDENTIAL] 1 Toshiba Personal Computer PORTEGE M400 Maintenance Manual TOSHIBA CORPORATION File Number 960-541[...]

ii [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Copyright © 2006 by Toshiba Corporation. All rights reserv ed. Under the copyright laws, this manual cannot be reproduced in any form without the pr ior written permission of Toshiba. No patent liability is assumed, with respect to the use of the information contained herein. Toshiba P[...]

PORTEGE M400 Maintenance Manual ( 960-541) [CONFIDENTIAL] iii Preface This maintenance manual describes how to pe rform hardware service maintenance for the The procedures described in this manual are intended to help service technicians isolate (FRUs) and replace them in the field. Four types of messages are used in this ma nual to bring im portan[...]

iv [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite R10 s ystem unit and each FRU. Chapter 2 Troubleshooting Procedures e xplains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and di[...]

PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] v Conventions This manual uses the following formats to describe, identify, and highlight terms and ocedures. sary for clarification acronym s are enclosed in ition. For example: ad Only Memory (ROM) Keys are used in the text to describe many operations. The ke y top symbol as it appears o[...]

vi [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table of Contents Chapter 1 Hardware Overview 1.1 Features .................................................................................................................. .... 1-1 1.2 2.5-inch Hard Disk Drive ...........................................................................[...]

PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] vii 2.17 Wireless LAN Troubleshooting ............................................................................... 2-54 ................................................................... 2-56 2.18 Fingerprint sensor Troubleshooting ...... Chapter 3 Tests and Diagnostics 3.1 The Diagnos[...]

viii [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 3.29 LAN/Modem/Bluetooth/I EEE1394 Test Program ................................................. 3-76 3.30 Sound Test Program ................................................................................................ 3-90 P 3-96 3.31 SETU .......................................[...]

PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] ix 4.28 Switch board (NW board) ....................................................................................... 4-76 4.29 LCD latch assembly ................................................................................................ 4-77 ssembly ...............................[...]

x [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [ CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 1 Hardware Overview[...]

1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [ CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features .................................................................................................................. .... 1-1 1.2 2.5-inch Hard Disk Drive ...............................................................................[...]

1 Hardware Overview 1-iv [ CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Figures Figure 1-1 Front of the computer..................................................................................... 1-5 Figure 1-2 System un its configuration ............................................................................ 1-6 Figure 1-3 Sys[...]

1.1 Features 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-1 1 Features 1.1 Features The PORTEGE M400 is an ultra thin and li ghtweight tablet PC realizing cable-less environment on a table by wireless function with an Intel ® Core TM Duo or Intel ® Core TM Solo processor realizing high performance. There some [...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)  Selectable Bay Supports hot-swap with DVD-ROM & CD-R /RW drive, DVD Super Multi drive and 2 nd HDD.  USB FDD A 3.5 inch USB FDD supports 720KB/1.44MB formats.  Display The display swivels automa tically 0/90/180/270 degrees by display driv[...]

1.1 Features 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-3  USB (Universal Serial Bus) Three USB ports are usable. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times fast er than USB1.1 standard. USB1.1 is also supported.  PC card slot The PC card slot (PCMCIA) accommod[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)  Wireless LAN Wireless LAN Card can be equipped with PCI Express mini-card slot. Based on IEEE802.11a/b/g with 2.45GHz/5.0GHz Dual-band antenna.  i.LINK (IEEE1394) This port enables high-speed data transfer directly from external devices such as d[...]

1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and Figure 1-2 shows the system units configuration. Figure 1-1 Front of the computer PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-5[...]

1 Hardware Overview 1.1 Features Figure 1-2 System units configuration 1-6 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)[...]

1.1 Features 1 Hardware Overview Figure 1-3 shows the system block diagram. Figure 1-3 System block diagram PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-7[...]

1 Hardware Overview 1.1 Features 1-8 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) The PC contains the following components.  CPU • Intel ® Core TM Solo Processor 1.66GHz (Processor Number : T1300) • Intel ® Core TM Duo Processor 1.66GHz (Processor Number : T2300) 1.83GHz (Processor Number : T2400) 2.00GHz (Processor Number :[...]

1.1 Features 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-9  PCI chipset This gate array incorporates the following elem ents and functions. Intel 945GM (North Bridge) - Yonah Processor System Bus Support - System Memory Interface : supports DDR2-400/DDR2-533/DDR2-667 4GBmax. - Internal Graphics Cont roller :[...]

1 Hardware Overview 1.1 Features 1-10 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)  GPU controller (Internal graphic controller) • VRAM : External DDR SDRAM MAX=224MB, Default=16MB • PCI Express interface • LCD I/F LVDS 2ch  Batteries The main battery is a detachable lithiu m-ion battery (10.8V, 4700m Ah, 6cell), the seco[...]

1.2 2.5-inch Hard Disk Drive 1 Hardware Overview 1.2 2.5-inch Hard Disk Drive A compact, high-capacity SATA HDD with a he ight of 9.5mm contains a 2.5-inch magnetic disk and magnetic heads. Figure 1-4 shows a view of the 2.5-inch HDD and Tables 1-1 list the specifications. Figure 1-4 2.5-inch HDD Table 1-1 2.5-inch HDD Specification (1/3) Specifica[...]

1 Hardware Overview 1.2 2.5-inch Hard Disk Drive 1-12 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table 1-1 2.5-inch HDD Specifications (2/3) Items Specifications TOSHIBA HDD2D34BZK01 TOSHIBA HDD2D33BZK01 TOSHI BA HDD2D32BZK01 TOSHIBA HDD2D30BZK01 Outline Width (mm) 69.85 dimensions Height (mm) 9.5 Depth (mm) 100 Weight (g) 98 max. [...]

1.2 2.5-inch Hard Disk Drive 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-13 Table 1-1 2.5-inch HDD Specifications (3/3) Specifications Items TOSHIBA HDD2D35BZK01 TOSHI BA HDD2D31BZK01 Outline Width (mm) 69.85 dimensions Height (mm) 9.5 Depth (mm) 100 Weight (g) 98 max. 102 max. Storage size (formatted) 60GB 120[...]

1 Hardware Overview 1.3 Optical Drive 1.3 Optical Drive 1.3.1 DVD-ROM & CD-R/RW Drive The DVD-ROM & CD-R/RW drive accommodates e ither 12 cm (4.72-inch) or 8 cm (3.15- inch) CD-ROM, DVD-ROM and CD-R/RW. The DVD-ROM & CD-R/RW drive is shown in Figure 1-5. The dimensions and specifications of the DVD-ROM & CD-R/RW dr ive are described[...]

1.3 Optical Drive 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-15 Table 1-3 DVD-ROM & CD-R/RW drive specifications Specifications Item MATSUSHITA G8CC000 25A20 Data transfer speed (Read) DVD-ROM CD-ROM Max. 8x CAV Max. 24x CAV Data transfer speed (Write) CD-R CD-RW High Speed CD-RW Ultra Speed CD-RW Max. 24x[...]

1 Hardware Overview 1.3 Optical Drive 1.3.2 DVD Super Multi Drive The DVD Super Multi drive accommodates eith er 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. The DVD Super Multi drive is shown in Figure 1- 6. The dimensions and specifications of the DVD Super Multi drive are described in Table 1-4, Table 1-5. [...]

1.3 Optical Drive 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-17 Table 1-5 DVD Super Multi drive specifications Specifications Item MATSUSHITA G8CC000 26A23 Data transfer speed (Read) DVD-ROM CD-ROM Max. 8x CAV Max. 24x CAV Data transfer speed (Write) CD-R CD-RW High Speed CD-RW Ultra Speed CD-RW DVD-R DVD-RW D[...]

1 Hardware Overview 1.3 Optical Drive 1.3.3 DVD Super Multi drive (Double-laye r) The DVD Super Multi drive (Double-layer) accomm odates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW, DVD-RAM and DVD+R (Double- layer). The DVD Super Multi drive (Double-layer) is shown in Figure 1-7. The dimensions and specifications [...]

1.3 Optical Drive 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-19 Table 1-7 DVD Super Multi drive (Double-layer) specifications Drive Specification Parameter MATSUSHITA G8CC0003012 0 Read (max.) DVD-ROM 8x(CAV) CD-ROM 24x(CAV) Write (max.) CD-R 24x (ZCLV) CD-RW 4x(CLV) High Speed CD-RW 10x(CLV) Ultra Speed CD-RW[...]

1 Hardware Overview 1.4 Keyboard 1.4 Keyboard The keyboard is mounted 84(US)/85(UK) keys th at consist of character key and control key, and in conformity with ASCII. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure1-8 is a view of the keyboard. See Appendix E about a layout of th[...]

1.5 TFT Color Display 1 Hardware Overview 1.5 TFT Color Display The TFT color display consists of a LCD module and FL inverter board. 1.5.1 LCD Module The LCD module used for the TFT color display us es a backlight as the light source and can display images and characters of 16M colors with 1,400 × 1,050(SXGA+)/ 1,024 × 768(XGA) resolution. Figur[...]

1 Hardware Overview 1.5 TFT Color Display 1-22 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 1.5.2 FL Inverter Board The FL inverter board supplies a high freque ncy current to illuminate the LCD module FL. Table 1-9 lists the FL inve rter board specifications. Table 1-9 FL inverter board specifications Specifications Item G71C0001111[...]

1.6 Power Supply 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-23 1.6 Power Supply The power supply supplies different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges that the DC power supply (AC ad apter) is connected to the computer. 2. Detects DC output and[...]

1 Hardware Overview 1.6 Power Supply 1-24 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table 1-10 lists the power s upply output specifications. Table 1-10 Power supply output specifications Power supply （ Yes/No ） Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No battery Object PPV 0.5 -1.3 No No No CPU PTV 1.05[...]

1.7 Batteries 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-25 1.7 Batteries The PC has the following three batte ries.  Main battery  Secondary battery (Provided w ith some models or option)  Real time clock (RTC) battery Table 1-11 lists the specifica tions for these two batteries. Table 1-11 Battery s[...]

1 Hardware Overview 1.7 Batteries 1-26 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 1.7.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and dete cts a full charge when the AC adapter and battery are connected to the computer.  Quick B[...]

1.7 Batteries 1 Hardware Overview PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 1-27 1.7.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-14 lists the battery charging tim e and data preservation times. Table 1-14 RTC battery char ging/data preservation[...]

1 Hardware Overview 1.8 AC Adapter 1-28 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 1.8 AC Adapter The AC adapter is also used to charge the battery. Table 1-15 lists the AC adapter specifications. Table 1-15 AC adapter specifications Parameter Specification G71C00043310 (2-pin) G71C00049410/G71C00049510 (3-pin) Power 75W (Peak 90W)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting[...]

2 Troubleshooting 2-ii [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 2[...]

2 Troubleshooting PORTEGE M400 Maintenance Manual (960-5 41) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart ........................................................................................ [...]

2 Troubleshooting 2-iv [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 2.8 Display Troubleshooting .......................................................................................... 2-41 Procedure 1 External Monitor Check ....................................................... 2-41 Procedure 2 Diagnostic Test Program Execution C[...]

2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 2-v 2.16 Tablet Pen Troubleshooting ..................................................................................... 2-52 Procedure 1 Check on Windows XP Tablet PC Edition .......................... 2-52 Procedure 2 Tablet pen replacement Check ......................[...]

2 Troubleshooting 2-vi [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)[...]

2.1 Troubleshooting 2 Troubleshooting 2 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. Power supply 9. Modem 2. System board 10. Bluetooth 3. 3.5” USB FDD 11. LAN[...]

2 Troubleshooting 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determ ining which FRU malfunctions. Before going through the flowchart steps, check the following:  Make sure that Toshiba Windows ® XP Tablet PC Edition is[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-3[...]

2 Troubleshooting 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) 2-4 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-5 If the diagnostics program cannot detect an e rror, the problem may occur intermittently. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnos tic test detecte[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructe[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 1 Power Supply Icon Check The following two icons indicate the power supply status:  Battery icon  DC IN icon The power supply controller uses the power supply status with the Battery icon and the DC IN icon as listed in the tables below. Table 2-1 Battery icon Battery icon Power su[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) When icons are blinking, perform the following procedure. 1. Remove the battery pack and the AC adap ter and cut off the power supply to the computer by force. 2. Re-attach the battery pac k and the AC adapter. If icons are still blink[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval between data bi[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-10 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541)  DC power supply (AC adapter) Error code Meaning 10h AC Adapter output voltage is over 16.5V. 11h TOSHIBA Express Port Replicator output voltage is over 16.5V. 12h Current from the DC power supply is over 7.0A. 13h Current from the[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-11  E5V output (P61) Error code Meaning 50h E5V voltage is over 6.00V. 51h E5V voltage is 4.50V or less when the computer is powered on. 52h E5V voltage is 4.50V or less at booting up. 54h E5V voltage is 4.50V or less when EV power is[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541)  PPV output (P65_CH0) Error code Meaning 90h PPV voltage is over 1.80V. 91h PPV voltage is 0.32V or less wh en the computer is powered on. 92h PPV voltage is 0.32V or less at booting up.  PTV output (P66_CH0) Error code Meaning [...]

2.3 Power Supply Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-13  PPV output (P65_CH1) Error code Meaning D0h PPV voltage is over 1.80V. D1h PPV voltage is 0.32V or less wh en the computer is powered on. D2h PPV voltage is 0.32V or less at booting up.  PTV output (P66_CH1) Error code Meaning [...]

2 Troubleshooting 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconn ected. Perform starting from Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If these cabl[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-15 Procedure 5 Replacement Check The power is supplied to the System board by the AC adapter. If either the AC adapter or the System board was damaged, perform the following Checks. To disassemble the computer, follow the steps described[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-16 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) 2.4 System board Troubleshooting This section describes how to determ ine if the Sy stem board is defective. Start with Procedure 1 and continue with the other pr ocedures as instructed. The procedures described in this section are: P[...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-17 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the System board and initializes it.  If an error message is shown [...]

2 Troubleshooting 2.4 System board Troubleshooting 2-18 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Check 3 The IRT checks the System board. When the IRT detects an error, the system stops or an error message appears. If error message (18) is displayed, go to the Keyboard Troubleshooting Procedures in Section 2.7. If error message ([...]

2.4 System board Troubleshooting 2 Troubleshooting Procedure 2 Debug Port (D port) Check on Boot Mode Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-2 A set of to ol for debug port test The test procedures are follows; 1. Connect the debug port test cable to the connector CN3400 of the System bo[...]

2 Troubleshooting 2.4 System board Troubleshooting 5. Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input “FD starting drive:>dport”.) The D port status is displayed in the following form; 6. When the D port status is FFFFh ( normal status), go to Procedure 3. 7. When the D port statu[...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-21 Table 2-3 Debug port (Boot mode) error status (1/10) D port status Inspection items Details Permission of A20 and Cl ear of software reset bit Prohibition of APIC Initialization of MCHM, ICHM Initialization of Super I/O Initialization[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-22 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table 2-3 Debug port (Boot mode) error status (2/10) D port status Inspection items Details Saving key scan code Setting TASK_1ms_TSC Controlling fan Enabling system spea ker Releasing mute Initializing sound items (for BEEP) Making t[...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-23 Table 2-3 Debug port (Boot mode) error status (3/10) D port status Inspection items Details Initialization of MCHM Initialization of ICH7M.D30.Func0 Initialization of ICH6M.D31.Func0 Initialization of ICH6M.D31.Func1/2 Initialization [...]

2 Troubleshooting 2.4 System board Troubleshooting 2-24 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table 2-3 Debug port (Boot mode) error status (4/10) D port status Inspection items Details (F103h) Resume error check S3 recovery error (I CH ) Resume error F17Ah SM-RAM checksum check Resume error F1 73h Memory configuration change [...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-25 Table 2-3 Debug port (Boot mode) error status (5/10) D port status Inspection items Details F106h Initialization of devices which need initialization before PCI bus initialization PIT test (at Cold boot only) and initialization Settin[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-26 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table 2-3 Debug port (Boot mode) error status (6/10) D port status Inspection items Details Setting operation mode of IDE device Setting operation mode of AC’97/Azalia Initialization of temperature control information KBC initializa[...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-27 Table 2-3 Debug port (Boot mode) error status (7/10) D port status Inspection items Details (F10Ah) PCI automatic configuration Making of work for a utomatic configuration Acquisition of PCI IRQ Configuration Saving of VGA configurati[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-28 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table 2-3 Debug port (Boot mode) error status (8/10) D port status Inspection items Details F11Ah INIT_DMAC (boot mode) Initialization o f DMAC F11Bh CHECK_SIO (for model s supportin g SIO) Check of Serial port existence F11Dh Diagnos[...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-29 Table 2-3 Debug port (Boot mode) error status (9/10) D port status Inspection items Details Waiting for completion of init ialization of Serial port (for models supporting SIO) Waiting for completion of setting clock gene rator When e[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-30 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table 2-3 Debug port (Boot mode) error status (10/10) D port status Inspection items Details F122h Start of BIOS security check Wh en error occurred, holts at D port=F 166h F123h End of BIOS security check F124h Clear of IRT status, r[...]

2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-31 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the System board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these [...]

2 Troubleshooting 2.5 USB 3.5” FDD Troubleshooting 2-32 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) 2 2.5 USB 3.5” FDD Troubleshooting This section describes how to determine if the USB 3.5” FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Proc[...]

2.5 USB 3.5” FDD Troubleshoot ing 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-33 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test pr[...]

2 Troubleshooting 2.5 USB 3.5” FDD Troubleshooting Procedure 3 Connector Check and Replacement Check The USB FDD connector may be disconnected from the connector on the System board. Check visually that the conn ector is connected firmly. Check 1 Make sure the USB FDD cable is firmly connected to the CN4610 (port 6), CN4611 (port 4) or CN4612 (po[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-35 2.6 2.5” HDD Troubleshooting This section describes how to determine if the 2.5” HDD is functioning properly. Perform the steps below starting with Procedure 1 and con tinuing with the other pr ocedures as required. Procedure 1: Par[...]

2 Troubleshooting 2.6 2.5” HDD Troubleshooting 2-36 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an erro r, an error message is displayed on the screen. Make sure of no flo[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-37 Procedure 3 Format Check The computer’s 2.5” HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To form at the 2.5” HDD, start with Check 1 below and perform the other steps as req[...]

2 Troubleshooting 2.6 2.5” HDD Troubleshooting 2-38 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation abou[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD is connected to the System board with a HDD cable. The connecting portions may be loose. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks to check the connecting porti[...]

2 Troubleshooting 2.7 Keyboard Troubleshooting 2.7 Keyboard Troubleshooting To determine if the computer’s keyboard is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replaceme[...]

2.8 Display Troubleshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-41 2.8 Display Troubleshooting This section describes how to determ ine if th e computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External Monitor Check Pro[...]

2 Troubleshooting 2.8 Display Troubleshooting Procedure 3 Connector and Cable Check The LCD module is connected to the System board through the LCD/FL cable. Also, the FL inverter is connected the System board thr ough the LCD/FL cable. The cable may be firmly disconnected the board or damaged. Disassemble the com puter following the steps describe[...]

2.9 Touch pad Troubleshooting 2 Troubleshooting 2.9 Touch pad Troubleshooting To determine whether the Touch pad is faulty or not, perform the following procedures: Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector and Cable Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute t[...]

2 Troubleshooting 2.10 Selectable bay (optical drive) Troubleshooting 2.10 Selectable bay (optical drive) Troubleshooting The Selectable bay can be installed in this model and the Selectable bay optical drive is installed as standard. Here explains th e troubleshooting for the optical drive. To check if the optical drive is defective or not, follow[...]

2.11 Modem Troubleshooting 2 Troubleshooting 2.11 Modem Troubleshooting To check if the modem is defective or malf unctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute[...]

2 Troubleshooting 2.12 Bluetooth Troubleshooting 2-46 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) 2.12 Bluetooth Troubleshooting This section describes how to determine if the Bluetooth in the computer is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Pro[...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedure 2 Connection Check The Bluetooth functional wiri ng diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the Bluetooth cable is fi[...]

2 Troubleshooting 2.12 Bluetooth Troubleshooting 2-48 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Procedure 3 Replacement Check The Bluetooth antenna, Bluetooth module, CN boa rd and System board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how[...]

2.13 LAN Troubleshooting 2 Troubleshooting 2.13 LAN Troubleshooting To check if the computer’s LAN is defec tive or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check [...]

2 Troubleshooting 2.14 Sound Troubleshooting 2.14 Sound Troubleshooting To check if the sound function is defectiv e or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execu[...]

2.15 Bridge media Slot Troubl eshooting 2 Troubleshooting 2.15 Bridge media Slot Troubleshooting To check if the Bridge media slot is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows XP Tablet PC Edition Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Windows XP Tablet[...]

2 Troubleshooting 2.16 T ablet Pen Troubleshooting 2-52 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) 2.16 Tablet Pen Troubleshooting To check if the Tablet Pen is defective or not , follow the troubleshooting procedures below as instructed. CAUTION: Use the Tablet Pen supplied to this model. Procedure 1: Check on Windows XP Tablet PC[...]

2.16 Tablet Pen Troubleshoo ting 2 Troubleshooting Procedure 3 Connector Check and Replacement Check The Digitizer and LCD are connected to the System board as below. Check 1 The Digitizer may be disconnected. Make sure the Digitizer is connected to the CN9540 on the System board. If there is still an error, go to Check 2. Check 2 The Digitizer or [...]

2 Troubleshooting 2.17 Wireless LAN Troubleshooting 2-54 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) 2.17 Wireless LAN Troubleshooting To check if the Wireless LAN is defective or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmittin g/Receiving Check Procedure 2: Check of Antenna connection Proced[...]

2.17 Wireless LAN Troubleshooting 2 Troubleshooting Procedure 2 Check of Antenna connection The wireless LAN functional wiri ng diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, and perform the following checks: Check 1 The wireless LAN card and the System board [...]

2 Troubleshooting 2.18 Fingerp rint sensor Troubleshooting 2.18 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint[...]

2.18 Fingerprint sensor Troubl eshooting 2 Troubleshooting Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Select “Create a new acc ount” in [User Account]. 3. Input the name of Account (e.g. “TOSHI BA”) in [Name the new account] and click [NEXT] button. 4. Click “Create Account” button in the[...]

2 Troubleshooting 2.18 Fingerp rint sensor Troubleshooting 3. In the box of [Enter your password] on [Use r's Password] display, input the password (e.g. password) which has been input in item 7 of Procedure1. Click [Next] . 4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seei[...]

2.18 Fingerprint sensor Troubl eshooting 2 Troubleshooting 5. After displaying [User’s Fingerprint], clic k the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the finge rprint is registered correctly. Click [N ext]. PORTEGE M400 Mainte nance Manual ( 960-541[...]

2 Troubleshooting 2.18 Fingerp rint sensor Troubleshooting 7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9. When [Finish] is displayed, click [Finish]. 2-60 [CONFIDENTIAL ] PORTEGE M400[...]

2.18 Fingerprint sensor Troubl eshooting 2 Troubleshooting 10. The display of “Protector Suite - QL Editi on” appears in [Fing erprint Software] window, click [Close]. Procedure 3 Authentication of fingerprint 1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerpr int of registered fing er. Make sure that[...]

2 Troubleshooting 2.18 Fingerp rint sensor Troubleshooting 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Pro cedure 1 at the top of [Start]. Procedure 4 Connector Check and Replacement Check The connector CN9560 on the NF board is conn ected to the connector CN9540 on the sy[...]

2.18 Fingerprint sensor Troubl eshooting 2 Troubleshooting PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 2-63 Check 3 The NF board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one.[...]

2 Troubleshooting 2.18 Fingerp rint sensor Troubleshooting 2-64 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541)[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [ CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 [...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.21.1 Program Description .......................................................................... 3-48 3.21.2 Operations .......................................................................................... 3-48 3.22 Head Cleaning ........................[...]

3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-v 3.31 SETUP .................................................................................................................... . 3-96 3.31.1 Function Description .......................................................................... 3-96 3.31.2 Accessing the S[...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Figures Figure 3-1 Name and positions of each side .................................................................. 3-53 Tables Table 3-1 Subtest names............................................................................................... 3-20 Table 3-2 [...]

3.1 The Diagnostic Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modu[...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDE NTIAL] PORTEGE M400 Maintenance Manual (960-541)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST Other tests are:  Wireless LAN TEST (Wireless LAN test disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (L AN/Modem/Bluetooth/IEEE1394 test disk)  Sound TEST (Soun[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-3 3.1.2 H/W (Hardware) initial information setting tool The H/W initial inform ation setting tool consists of the following programs.  Initial configuration  DMI information save  DMI information recovery  System configuration disp[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-4 [CONFIDE NTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the USB floppy disk drive. 2. Turn on the computer with pressing the F12 . Select the FDD in the display for [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) After pressing 1 and Enter in the startup menu, the following menu appears. TOSHIBA personal computer Common DIAGNOSTICS Version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 3 - 4 - HEAD CLEANING 5 - LOG UTI[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255). To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu, set the highlight bar to function 99 and press Enter . Select the option you [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-7 Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error [...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3 Check of the RAID configuration Following screen is displayed for checking th e RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE [...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-9 Logical Drive Information: Displays logical drive number, RAID level, RAID status, contents and setting. Physical Drive Information: Displays port number, logical drive number belonged, status and disk inform ation. RAID level: D[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.2 Check of the screen display Contents of the screen displayed are shown below. 3.3.2.1 RAID-1 When the “RAID-1” is displayed in the shown below, it is judged that the RAID is configured by two drives. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1). TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-0 OPTIMAL xxGB Write cache : Enable [...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.3 Identifying the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE xxGB Write ca[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics 3.3.3.2 RAID : not OPTIMAL ABSENT or OFFLINE is displayed When the “ABSENT” or “OFFLINE” is displayed as shown below, the drive is removed by the RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the drive is locked, “OFFLINE” is disp[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration NO DRIVE for one drive is displayed When “NO DORIVE” is displayed and the HDD is connected to the port, follow the procedures below to check the HDD failure. (1) Install a new HDD. When “NO DORIVE” is still displayed, it is judged that the MB or cable fails. (2) When a new HDD is r[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics FAIL for one drive is displayed One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Rese[...]

3 Tests and Diagnostics 3.4 Setting of the hardware configuration 3-16 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.4 Setting of the hardware configuration To execute this program, select 2-Repair initial config set in the startup menu, press Enter and follow the directions on the screen. The H/W initial inform ation setting tool cons[...]

3.4 Setting of the hardware configuration 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-17 Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) Setting of DVD region code (Yes/No) After completion of the above settings, H/W configuration & DMI information are appeared in or[...]

3 Tests and Diagnostics 3.4 Setting of the hardware configuration 3-18 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest 08 System configuration display This subtest displays the information of the system configuration. Confirm the contents and press Enter . For more details on the system configuration inform ation, refer to 3.26 “[...]

3.5 Heatrun Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-19 3.5 Heatrun Test To execute this program, select 3-Repair heatrun in the startup menu, press Enter . After selecting the test, the same subtests as 3.24 RUNNING TEST are executed successively. For more details on the procedure and test content, re[...]

3 Tests and Diagnostics 3.6 Subtest Names 3-20 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.6 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge D[...]

3.6 Subtest Names 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-21 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [not supported] 01 02 03 FIR/SIR point to point (send) FIR/SIR point to point (receive) Wrap around[...]

3 Tests and Diagnostics 3.7 System Test 3-22 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.7 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest[...]

3.7 System Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-23 This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name : XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial[...]

3 Tests and Diagnostics 3.8 Memory Test 3-24 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.8 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This[...]

3.9 Keyboard Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-25 3.9 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code d[...]

3 Tests and Diagnostics 3.10 Display Test 3.10 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to th[...]

3.10 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The di[...]

3 Tests and Diagnostics 3.10 Display Test 3-28 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest 06 “H” pattern display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH H[...]

3.11 Floppy Disk Test 3 Tests and Diagnostics 3.11 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and [...]

3 Tests and Diagnostics 3.11 Floppy Disk Test 3-30 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SU[...]

3.12 Printer Test 3 Tests and Diagnostics 3.12 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wrapar[...]

3 Tests and Diagnostics 3.12 Printer Test Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3.13 Async Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-33 3.13 Async Test CAUTION : Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want t[...]

3 Tests and Diagnostics 3.14 Hard Disk Test 3-34 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.14 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : 1. When executing subtest02, 03, 04, 06, 08 and 09, the message [The hard disk will be d[...]

3.14 Hard Disk Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-35 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIA[...]

3 Tests and Diagnostics 3.14 Hard Disk Test 3-36 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst patt[...]

3.15 Real Timer Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-37 3 3.15 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real tim[...]

3 Tests and Diagnostics 3.15 Real Timer Test 3-38 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments. Make sure the date and time are displayed in the following form at: Current date : 12[...]

3.16 NDP Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-39 3.16 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP:  Control word  Status word  Bus  Additio[...]

3 Tests and Diagnostics 3.17 Expansion Test 3-40 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.17 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION : PCMCIA wraparound test is not supported for this model. NOT[...]

3.17 Expansion Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-41 Subtest 02 RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In[...]

3 Tests and Diagnostics 3.18 CD-ROM/DVD-ROM Test 3-42 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.18 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or AB[...]

3.19 Error Code and Error Status Names 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-43 3.19 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name Common FF Data[...]

3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-44 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NO[...]

3.19 Error Code and Error Status Names 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-45 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERRO[...]

3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status 3-46 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.20 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- di[...]

3.20 Hard Disk Test Detail Status 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-47 Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncor[...]

3 Tests and Diagnostics 3.21 Only One Test 3-48 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.21 Only One Test 3.21.1 Program Description This program tests the unique functions of this model. 3.21.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ##########################[...]

3.21 Only One Test 3 Tests and Diagnostics Subtest 01 Pressed Key Display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function which causes the key’s [...]

3 Tests and Diagnostics 3.21 Only One Test Subtest 02 Touch Pad/IPS This subtest checks the functions of the pointing stick as shown below. A) Touch Pad/IPS stick pressure sensing direction and parameter. B) Touch Pad/IPS switch function check. This test reports the pointing stick motion response from the IPS and IPS switch. When the stick is press[...]

3.21 Only One Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-51 Subtest 03 Kill Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, the following message appears in the display. Kill switch is set to a start position (OFF) Slide the swit[...]

3 Tests and Diagnostics 3.21 Only One Test 3-52 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to Only One Test menu. Subtest 05 LED This subtest checks if each LED lights pr[...]

3.21 Only One Test 3 Tests and Diagnostics Subtest 06 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. Prevent the machine from shake or shock. Set the machine against the verti[...]

3 Tests and Diagnostics 3.21 Only One Test 3-54 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) When this subtest is selected, the following message appears in the display. The revision data has written in Exit to [Enter] / Continue to [Space] key Then press Space to continue the test. The following message appears in the display. The heav[...]

3.21 Only One Test 3 Tests and Diagnostics ** Setting OK! ** Press [Enter] key When a defective is found during the each check above, the following message appears in the display. The test is halted at the point when the defective is found. ** Setting ERROR! ** Press [Enter] key Press Enter and return to the Only One Test menu. Then execute the tes[...]

3 Tests and Diagnostics 3.22 Head Cleaning 3-56 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.22 Head Cleaning 3.22.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.22.2 Operations 1. Selecting test 4 from[...]

3.23 Log Utilities 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-57 3.23 Log Utilities 3.23.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the displa[...]

3 Tests and Diagnostics 3.23 Log Utilities 3.23.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 001 FDD 01 0000 180 00001 00 00 0000 FDD-TIME OUT ER[...]

3.24 Running Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-59 3.24 Running Test 3.24.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02, 06) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. H[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-60 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.25 Floppy Disk Drive Utilities 3.25.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk[...]

3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-61 3.25.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Select[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-62 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: I[...]

3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-63 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-64 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD [...]

3.26 System Configuration 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-65 3 3.26 System Configuration 3.26.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID,[...]

3 Tests and Diagnostics 3.26 System Configuration 3-66 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.26.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * - Processor Type = XXXXXX-XXXXXMHz Code = X[...]

3.27 Wireless LAN Test Program (Int el-made b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-67 3.27 Wireless LAN Test Program (Intel-made b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11b/g). To execute the wireless LAN test, use the Diagnos[...]

3 Tests and Diagnostics 3.27 Wireless LA N Test Program (Intel-made b/g) 3-68 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) When a defective is detected in the test, following typical cause is considered. • • • • • • Connection of wireless LAN card Using a wrong wireless LAN card (Using unspecified card) Defective wireless LA[...]

3.27 Wireless LAN Test Program (Int el-made b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-69 Subtest03 Antenna check & communication test of 11b mode CAUTION: 1. To execute subtest 03-05, use another computer (with Calexico wireless LAN card) that can communicate by the wireless LAN as a responder machi[...]

3 Tests and Diagnostics 3.27 Wireless LA N Test Program (Intel-made b/g) 3-70 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest04 Communication test of 11g mode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. After finishing the test, OK message will appear in the display. Press any key and ret[...]

3.28 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-71 3.28 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11a/b/g). To execute the wireless LAN test, use the D[...]

3 Tests and Diagnostics 3.28 Wireless LA N Test Program (Intel-made a/b/g) 3-72 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) If a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. ************************************************************* * * * S[...]

3.28 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-73 When a defective is detected in the test, following typical cause is considered. • • • Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection, e[...]

3 Tests and Diagnostics 3.28 Wireless LA N Test Program (Intel-made a/b/g) 3-74 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) When a defective is detected in the test, following typical cause is considered. • • • • • • • • Connection of wireless LAN card Connection of wireless LAN antenna cable (Main/Aux) Condition of wir[...]

3.28 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-75 Subtest05 Communication test of 11g mode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. For more details on procedure and contents of this subtest, refer to Subtest04 Commu[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in [...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Te[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adapter...hit <ESC> to abort. * External Loopback Test...PASSED Testing completed. * * Loopb[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-79 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. [...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-80 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.29.3 Bluetooth test To execute this test, input 3 and press Enter . NOTE : Use another computer that can comm unicate by the Bluetooth as a reference machine to perform this test. Insert a floppy disk containing the[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-81 Subtest01 BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter . The following message will appear: --------------------------[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-82 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-83 If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code [...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-84 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP [...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-85 When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following m essage will appear: -------------------------------------------------------------------------[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-86 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) If the target machine has any problem, the following m essage “ INCOMPLETE ” is displayed with the Error Code. ----------------------------------------------------------------------------- Bluetooth Subsystem T&am[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-87 If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) [...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-88 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-89 3.29.4 IEEE1394 test To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will ap[...]

3 Tests and Diagnostics 3.30 Sound Test program 3-90 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3 Tests and Dia tics 3.30 Sound Test program gnos This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Insert the test program disk for Sound test in the floppy disk drive and [...]

3.30 Sound Test program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-91 To return to the Sound test menu, Press 9 and Enter . Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… A[...]

3 Tests and Diagnostics 3.30 Sound Test program 3-92 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest02 Sine Wave This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the si[...]

3.30 Sound Test program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-93 3.30.3 CD Sound (Standard) To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appear[...]

3 Tests and Diagnostics 3.30 Sound Test program 3-94 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest02 English Narration Selected this subtest, narration in English starts. For more details on the procedure, refer to the subtest01. Subtest03 Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. [...]

3.30 Sound Test program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-95 (2) Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT: XXXX[...]

3 Tests and Diagnostics 3.31 SETUP 3-96 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.31 SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory 2. System Date/Time 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 4. Password 5. HDD Passwor[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-97 12. Display (a) Power On Display (b) LCD Display Stretch 13. Peripheral (a) Internal Pointing Device 14. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 15. PCI LAN 16. RAID ARRAY (a) Curr[...]

3 Tests and Diagnostics 3.31 SETUP 3.31.2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings: 3-98 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-99[...]

3 Tests and Diagnostics 3.31 SETUP 3-100 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either the Sp[...]

3.31 SETUP 3 Tests and Diagnostics SETUP Options The SETUP screen is divided into 16 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. This field displays the total amount of mem ory installed and is automatically calculated by the computer. You cannot [...]

3 Tests and Diagnostics 3.31 SETUP 3-102 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS . Battery Save Opti[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-103 Cooling Method Maximum Performance If the CPU becomes too hot, the fan turns on automatically in a high speed to cool down the CPU. Performance If the CPU becomes too hot, the fan turns on automatically. When the CPU tem perature falls to a normal rang[...]

3 Tests and Diagnostics 3.31 SETUP 3-104 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 4. Password This option sets or resets the user password for power on. Registered The user password has been registered. Not registered The user password has not been registered. For details on setting the user password, refer to the User’s Manual. 5[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-105 6. Boot Priority (a) Boot Priority This option sets the priority for booting the computer. Select from the following settings. FDD → HDD → CD-ROM → LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM (*1) and LAN [...]

3 Tests and Diagnostics 3.31 SETUP 3-106 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Second HDD → USB → Built-in HDD : The priority is set as Second HDD → USB → Built-in HDD. USB → Built-in HDD → Second HDD : The priority is set as USB → Built-in HDD → Second HDD. USB → Second HDD → Built-in HDD : The priority is se[...]

3.31 SETUP 3 Tests and Diagnostics (c) EXECUTE-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS. The Execute-Disable Bit Capability is a function that strengthens the security to protect PC from the buffer overflow attack by a computer virus and an illegal access. Available Make th[...]

3 Tests and Diagnostics 3.31 SETUP 3-108 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) The Wake-up on LAN is a function to turn on the power automatically by the call from the adm inistrator. It can be set to “Enabled” only when “Built-in LAN” is set to “Enabled”. To activate this function, use the AC adapter. NOTE: 1. Do not[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-109 8. Configuration This option lets you set the device configuration. All Devices BIOS sets all devices. Setup by OS Initializes devices, which is needed to load an operating system. Operating system initializes other devices. NOTE: 1. When using install[...]

3 Tests and Diagnostics 3.31 SETUP 3-110 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) When Y , E , S and Enter keys are pressed, the data is disposed. After changing, the display of TPM item is changed to Disabled and this item becomes not displayed and the cursor could not be moved on the TPM item. 12. Display This group of options con[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-111 13. Peripheral Use this option to select the peripheral’s mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. 14. LEGACY EMULATION (a) USB KB/Mouse[...]

3 Tests and Diagnostics 3.31 SETUP 3-112 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 15. PCI LAN This option sets the Enable / Disable of the built-in LAN functions. Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. 16. RAID ARRAY Use this option to select the peripheral’s mode. This option s[...]

3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-113 destroyed. Do you really want to do this? If “Yes”, please type the key string which is written in manual. Input 1234 (press 1 , 2 , 3 , 4 key) and press Enter . The change of the RAID configuration will be reflected.[...]

3 Tests and Diagnostics 3.31 SETUP 3-114 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 4[...]

4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-5 41) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ................................................................................................................... 4-1 Safety Precautions ..........................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) 4.21 HDD cable ............................................................................................................... 4- 57 4.22 Sensor board............................................................................................................ 4[...]

4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL] 4-v Figures Figure 4-1 Removing the battery pack................................................................................. 4-8 Figure 4-2 Removing the PC card ..................................................................................... 4-10 Figure 4-[...]

4 Replacement Procedures 4-vi [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Figure 4-30 Removing the mi crophone/front panel........................................................... 4-47 Figure 4-31 Removing the fan ........................................................................................... 4-49 Figure 4-32 Removing [...]

4.1 Overview 4 Replacement Procedures 4 Replacement Procedures 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particul[...]

4 Replacement Procedures 4.1 Overview 4-2 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manual ( 960-541) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatib[...]

4.1 Overview 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2. Battery Pac[...]

4 Replacement Procedures 4.1 Overview Disassembly Procedure Four main types of cable connector are used. Pressure plate connector • • • • Spring connector Back flip connector Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out [...]

4.1 Overview 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer. • Take your [...]

4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage. NOTE : To tighten screws quickly and accu rately, an electric screwdriver is [...]

4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to he lp you determine the leng th of the screw.  Even numbered length screws: Brown  Odd numbered length screws: White  Special length screw: Blue “Special length screw” means screws whose lengt h is indic ated in an integral number to th e first dec[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) CAUTION: Take care not to short circuit the term inals when removing the battery pack. Similarly, do not drop, knock, scra tch, disassemble, twist, or bend the battery pack. 1. T[...]

4.2 Battery pack 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-9 Installing the battery pack The following describes the procedure for inst alling the battery pack. (See Figure 4-1.) CAUTION: There is a danger that the lithium io n battery pack may explode if not fitted, operated, handled, or disposed correc[...]

4 Replacement Procedures 4.3 PC card/Bridge media 4.3 PC card/Bridge media 4.3.1 PC card Removing the PC card The following describes the procedure for rem oving the PC card. (See Figure 4-2.) CAUTION: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of the computer system you are using. 1. Turn [...]

4.3 PC card/Bridge media 4 Replacement Procedures 4.3.2 Bridge media Removing the Bridge media (SD Card/Memory Stick (Pro)/xD Picture Card) The following describes the procedure for re m oving the Bridge media. (See Figure 4-3.) CAUTION: Insert or remove the Bridge media in accordance with any instructions in the Bridge media manual or the manuals [...]

4 Replacement Procedures 4.4 Touch pen case 4.4 Touch pen case Removing the Touch pen case The following describes the procedure for re m oving the touch pen case. (See Figure 4-4.) 1. Push lightly the point sh own by the arrow using an object with a thin tip. 2. Slide the touch pen case as shown in the following figure and remove it. Touch pen cas[...]

4.5 HDD 4 Replacement Procedures 4.5 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-5 to 4-7.) CAUTION: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside down. 2. Loosen two screws (with e-ring) fixing the HDD slot[...]

4 Replacement Procedures 4.5 HDD 3. Hold the tab to raise the HDD assembly straight and pull out the HDD assembly from the connector of the HDD cable . NOTE: When removing the HDD assembly, be care ful not to tear the tab. If the tab is torn, replace the HDD holder with a new one. HDD cable HDD assembly Tab Figure 4-6 Removing the HDD assembly 4-14[...]

4.5 HDD 4 Replacement Procedures 4. Place the HDD assembly on a flat s urface and remove the following screws fixing the HDD holder. • M3.0 × 4.0S FLAT HEAD screw × 4 5. Detach the HDD holder and HDD . M3.0x4.0S FLAT HEAD M3.0x4.0S FLAT HEAD HDD holder (HDD frame and tab) HDD M3.0x4.0S FLAT HEAD Figure 4-7 Removing the HDD PORTEGE M400 Mainte n[...]

4 Replacement Procedures 4.5 HDD 4-16 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541) Installing the HDD The following describes the procedure for in stalling the HDD. (See Figure 4-5 to 4-7.) CAUTION: Do not hold the HDD by its top and botto m flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD holder and secure them with t[...]

4.6 Slim select bay module 4 Replacement Procedures 4.6 Slim select bay module Removing the slim select bay module The following describes the procedure for removing the slim select bay module. (See Figure 4-8 and 4-9.) The explanation and figure shown below are the optical drive removing/installing. CAUTION: Do not put fingers in the slim sel ect [...]

4 Replacement Procedures 4.6 Slim select bay module 2. Remove the following screws , connector cover and connector from the optical drive assembly. • M2.0 × 6.0S BIND screw × 2 3. Remove the following screw and connector base from the optical drive assem bly. • M2.0 × 3.0S S-THIN HEAD screw × 1 4. Remove the following screws and ODD side as[...]

4.6 Slim select bay module 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-19 Installing the slim select bay module The following describes the procedure for instal ling the slim select bay module. (See Figure 4-8 and 4-9.) 1. Install the ODD side assembly to the optical driv e assemb ly and secure it with the[...]

4 Replacement Procedures 4.7 Keyboard 4.7 Keyboard Removing the keyboard The following describes the procedure for remo ving the keyboard. (See Figure 4-10 to 4-13.) 1. Turn the computer face up. 2. Open the display and make it flat. 3. Insert your fingers into the sl ot on both sides and lift up the keyboard holder to remove. Keyboard holder Figur[...]

4.7 Keyboard 4 Replacement Procedures 4. Remove the following screws securing the keyboard. • M2.0 × 3.0S BIND screw × 2 5. Lift the top edge of the keyboard while releasin g two latches and turn it face down on the palm rest. Keyboard M2.0x3.0S BIND M2.0x3.0S BIND Latch Figure 4-11 Removing the screw PORTEGE M400 Mainte nance Manual ( 960-541)[...]

4 Replacement Procedures 4.7 Keyboard 6. Remove the following screw and keyboard cover . • M2.5 × 3.0S S-THIN HEAD screw × 1 M2.5x3.0S S-THIN HEAD Keyboard cover Figure 4-12 Removing the keyboard cover 7. Disconnect the keyboard flexible cable from the connector CN3230 on the system board and remove the keyboard . CN3230 Keyboard flexible cable[...]

4.7 Keyboard 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-23 Installing the keyboard The following describes the procedure for inst alling the keyboard. (See Figure 4-10 to 4-13.) 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard flexible cable to the connector CN3230 on the system b[...]

4 Replacement Procedures 4.8 Memory module 4.8 Memory module CAUTION: The power must be turned off wh en you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module termi nals. Any dirt on the terminals may cause memory access problems. Never press hard [...]

4.8 Memory module 4 Replacement Procedures 2. Open the left and right latches and remove the memory module(s) . Memory module Latch Latch Slot A Slot B Figure 4-15 Removing the memory module PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-25[...]

4 Replacement Procedures 4.8 Memory module 4-26 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541) Installing the memory module To install the memory module(s), make sure th e com puter is in boot mode and powered off. Then perform the following procedure. (See Figure 4-14 and 4-15.) 1. Insert the memory modu le(s) into the connector slantw[...]

4.9 Bluetooth module 4 Replacement Procedures 4.9 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below. (See Figure 4-16.) CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth module. Do not touch the connectors on the Bluetooth modu[...]

4 Replacement Procedures 4.9 Bluetooth module 4-28 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541) Installing the Bluetooth module To install the Bluetooth module, follow the steps below. (See Figure 4-16.) 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Connect the Bluetooth cable to the connector CN4400 on t[...]

4.10 Wireless LAN card 4 Replacement Procedures 4.10 Wireless LAN card Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below. (See Figure 4-17.) CAUTION: Do not try to remove the wireless LAN card with the computer turned on. The computer or the wireless LAN card can be damaged. Do not touch the connectors on the wi[...]

4 Replacement Procedures 4.10 Wireless LAN card 4-30 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541) Installing the Wireless LAN card To install the Wireless LAN card, f ollow the steps below. (See Figure 4-17.) CAUTION: Be sure to switch the computer off before installing the wireless LAN card. Otherwise, the computer or the wireless LA[...]

4.11 Touch pad 4 Replacement Procedures 4.11 Touch pad Removing the Touch pad The following describes the procedure for remo ving the touch pad. (See Figure 4-18 to 4-21.) 1. Turn over the computer and remove the following screw . • M2.5 × 10.0B FLAT HEAD screw × 1 M2.5 × 10.0B FLAT HEAD Figure 4-18 Removing the screw PORTEGE M400 Mainte nance[...]

4 Replacement Procedures 4.11 Touch pad 2. Turn the computer face up and open the display. 3. Remove the touch pad cover while releasing the latches. Touch pad cover Figure 4-19 Removing the touch pad cover 4-32 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541)[...]

4.11 Touch pad 4 Replacement Procedures 4. Disconnect the touch pad cable from the connector CN3240 on the system board. 5. Remove the following screws fixing the touch pad assembly. • M2.0 × 3.0S S-THIN HEAD screw × 2 6. Remove the touch pad assembly while peeling the adhered portion. Touch pad cable CN3240 Touch pad assembly M2.0 × 3.0S S-TH[...]

4 Replacement Procedures 4.11 Touch pad 7. Peel off the glass tape and disconnect the touch pad cable from the connector on the touch pad. Glass tape Touch pad cable Touch p ad Figure 4-21 Removing the touch pad 4-34 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541)[...]

4.11 Touch pad 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-35 Installing the Touch pad The following describes the procedure for inst alling the touch pad. (See Figure 4-18 to 4-21.) 1. Connect the touch pad cable to the connector on the touch pad and stick the glass tape . 2. Install the touch pad assembl[...]

4 Replacement Procedures 4.12 Top cover assembly 4.12 Top cover assembly Removing the top cover assembly The following describes the procedure for rem o ving the top cover assembly. (See Figure 4- 22 and 4-26.) 1. Close the display and turn over the computer. 2. Remove the following screws . • M2.5 × 10.0B FLAT HEAD screw × 2 (“10” in the f[...]

4.12 Top cover assembly 4 Replacement Procedures 3. Turn the computer face up. 4. Open the display and make it flat. 5. Remove the following screws . • M2.0 × 4.0B BIND screw × 2 M2.0 × 4.0B BIND Figure 4-23 Removing the top cover assembly (2) PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-37[...]

4 Replacement Procedures 4.12 Top cover assembly 6. Disconnect the speaker cable , NP board cable , LCD cable and digitiz er cable from the connector CN6170 , CN9500 , CN5500 , and CN9540 on the system board. Speaker cable (connected to CN6170) LCD cable (connected to CN5500) Digitizer cable (connected to CN9540) NP board cable (connected to CN9500[...]

4.12 Top cover assembly 4 Replacement Procedures 7. Remove the following screw . • M2.5 × 10.0B FLAT HEAD screw × 1 8. Remove the hinge rear cover . 9. Turn the display 90 degrees and remove the following screws . • M2.5 × 6.0B FLAT HEAD screw × 2 M2.5 × 10.0B FLAT HEAD M2.5 × 6.0B FLAT HEAD Hinge rear cover Figure 4-25 Removing the top c[...]

4 Replacement Procedures 4.12 Top cover assembly 10. Lift up the top cover assembly from the base assembly. Top cover assembly Figure 4-26 Removing the top cover assembly (5) 4-40 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541)[...]

4.12 Top cover assembly 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] 4-41 Installing the top cover assembly The following describes the procedure for instal ling the top cover assem bly. (See Figure 4-22 and 4-26.) 1. Install the top cover assembly to the base assembly. 2. Turn the display 90 degrees. 3. Secu[...]

4 Replacement Procedures 4.13 System board/RTC battery 4 Replacement Procedures 4.13 System board/RTC battery Removing the System board/RTC battery The following describes the procedure for re m oving the system board/RTC battery. (See Figure 4-27.) 1. Remove the following screws securing the system board. • M2.5 × 6.0B FLAT HEAD screw × 3 2. T[...]

4.13 System board/RTC battery 4 Replacement Procedures Installing the system board/RTC battery The following describes the procedure for inst alling the system board/RTC battery. (See Figure 4-27.) 1. Connect the RTC battery cable to the connector CN9300 on the system board. 2. Install the system board to the base assem bly and secure it with the f[...]

4 Replacement Procedures 4.13 System board/RTC battery 3. Install the RTC battery to the slot a nd wrap it with the insulator . CAUTION: When installing new system board, stick new keyboard supports on the system board. Keyboard support ( For the model of no wireless LAN ) Keyboard support 4-44 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-[...]

4.14 Cover latch 4 Replacement Procedures 4.14 Cover latch Removing the Cover latch The following describes the procedure for rem oving the cover latch. (See Figure 4-28.) 1. Remove the cover cap on the bottom while re leasing latches. 2. Peel off the insulator on the cover latch. 3. Remove the cover latch to the direction in the figure below. Be c[...]

4 Replacement Procedures 4.15 Battery lock assembly/Pen holder assembly 4.15 Battery lock assembly /Pen holder assembly Removing the Battery lock assembly/Pen holder assembly The following describes the procedure for rem o ving the battery lock assembly/pen holder assembly. (See Figure 4-29.) 1. Remove the pen holder assembly from the slot . 2. Rem[...]

4.16 Microphone/Front panel 4 Replacement Procedures 4.16 Microphone/Front panel Removing the Microphone/Front panel The following describes the procedure for remo ving the microphone/front panel. (See Figure 4-30.) 1. Peel off the insulator and glass tape . 2. Disconnect two microphone cables (left and right) from the connector CN6060 and CN6061 o[...]

4 Replacement Procedures 4.16 Microphone/Front panel 4-48 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541) Installing the Microphone/Front panel The following describes the procedure for inst alling the microphone/front panel. (See Figure 4-30.) 1. Install the microphones (left and r ig ht) to the front panel. 2. Install the microphone ho[...]

4.17 Fan 4 Replacement Procedures 4.17 Fan Removing the Fan The following describes the procedure fo r removing the fan. (See Figure 4-31.) 1. Turn over the system board. 2. Peel off the glass tape and disconnect the fan cable from the connector CN8781 on the system board. 3. Turn the system board face up. 4. Remove the following screws and fan . ?[...]

4 Replacement Procedures 4.17 Fan 4-50 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541) Installing the Fan The following describes the procedure fo r installing the fan. (See Figure 4-31.) 1. Install the fa n and secure it with the following screws . • M2.5 × 4.0B FLAT HEAD screw × 2 2. Turn over the system board. 3. Connect the fan c[...]

4.18 Heat sink/CPU 4 Replacement Procedures 4.18 Heat sink/CPU Removing the Heat sink/CPU The following describes the procedure for rem o ving the heat sink/CPU. (See Figure 4-32 and 4-33.) 1. Turn over the system board. 2. Remove the following screws securing the CPU hold plate in the reverse order of the numbers marked on the CPU hold plate and r[...]

4 Replacement Procedures 4.18 Heat sink/CPU 3. Remove the heat sink on the CPU. CAUTION: When removing the heat sink, be careful not to damage the CPU under the fin. 4. Unlock the CPU by rota ting counterclockwise the cam on the CPU socket by 90 degrees with a flat-blade driver. Figure 4-33 Replacing the CPU 4. Remove the CPU . CAUTION: When removi[...]

4.18 Heat sink/CPU 4 Replacement Procedures Installing the Heat sink/CPU The following describes the procedure for instal ling the heat sink/CPU. (See Figure 4-32 to 4-34.) 1. Make sure that the cam of the CPU socket is in the unlock (OPEN) position. 2. Install the CPU on the CPU socket and check the CPU is installed on the correct position. 3. Loc[...]

4 Replacement Procedures 4.19 MDC 4.19 MDC Removing the MDC The following describes the procedure for re moving the MD C. (See Figure 4-35 and 4-36.) 1. Re move the following screws securing the MDC. • M2.0 × 4.0B BIND screw × 2 2. Remove the MDC from the connector CN3010 on the system board. 3. Disconnect the MDC cable from the connector on th[...]

4.19 MDC 4 Replacement Procedures 4. Turn up two points of insulator and disconnect the MDC cable from the connector CN4100 on the system board. MDC cable CN4100 Insulator Figure 4-36 Removing the modem cable Installing the MDC The following describes the procedure for in stalling the MDC. (See Figure 4-35 and 4-36.) 1. Connect the MDC cable to the[...]

4 Replacement Procedures 4.20 GPU heat sink 4.20 GPU heat sink Removing the GPU heat sink The following describes the procedure for re moving the GPU heat sink. (See Figure 4-37.) 1. Remove the following screws and GPU heat sink . • M2.0 × 3.0S S-THIN HEAD screw × 2 M2.0x3.0S S-THIN HEAD GPU heat sink Figure 4-37 Removing the GPU heat sink Inst[...]

4.21 HDD cable 4 Replacement Procedures 4.21 HDD cable Removing the HDD cable The following describes the procedure for re moving the HDD cable. (See Figure 4-38.) 1. Peel off the insulator and disconnect the HDD cable from the connector CN1850 on the system board. 2. Remove the HDD cable from the slot. Insulator HDD cable CN1850 Figure 4-38 Removi[...]

4 Replacement Procedures 4.22 Sensor board 4.22 Sensor board Removing the Sensor board The following describes the procedure for removing the sensor board. (See Figure 4-39.) 1. Remove the sensor board from the slot. 2. Disconnect the sensor cable from the connector on the sensor board. Sensor board Sensor cable Figure 4-39 Removing the sensor boar[...]

4.23 Speaker 4 Replacement Procedures 4.23 Speaker Removing the speaker The following describes the procedure for remo ving the speaker. (See Figure 4-40 and 4-41.) 1. Peel off the insulator and remove the harness box cover . 2. Remove the following screws . • M2.5 × 6.0B FLAT HEAD screw × 2 3. Peel off two insulators and one acetate tape . M2.[...]

4 Replacement Procedures 4.23 Speaker 4. Remove the speaker covers while releasing latches. 5. Peel off the insulator and two acetate tapes and take the speakers out of the speaker slots. Speaker cover Acetate tape Insulator Speaker Speaker Speaker cover Figure 4-41 Removing the speaker 6. Remove the middle frame. 4-60 [CONFIDENTIAL ] PORTEGE M400 [...]

4.23 Speaker 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 4-61 Installing the speaker The following describes the procedure for installing the speaker. (See Figure 4-40 and 4-41.) 1. Install the middle frame to the top co ver. 2. Install the speaker to the slot on both sides. 3. Install the speaker covers to [...]

4 Replacement Procedures 4.24 Hinge spacer 4.24 Hinge spacer Removing the hinge spacer The following describes the procedure for re m oving the hinge spacer. (See Figure 4-42.) 1. Remove the following screws and hinge spacer . • M2.5 × 6.0B FLAT HEAD screw × 2 M2.5x6.0B FLAT HEAD Hinge spacer Figure 4-42 Removing the hinge spacer Installing the[...]

4.25 LCD unit/FL inverter 4 Replacement Procedures 4.25 LCD unit/FL inverter Removing the LCD unit/FL inverter The following describes the procedu re for removing the LCD unit/FL inverte r. (See Figure 4- 43 to 4-46.) NOTE: When replacing the LCD unit, do not give the hinge portion a strong press. It may cause the breakage of the hinge assembly. Al[...]

4 Replacement Procedures 4.25 LCD unit/FL inverter 4. Peel off one insulator from the FL inverter and take out the other one under the LCD unit. 5. Remove the FL inverter from the slot while peeling the adhered portion. 6. Disconnect two cables from the connector of the FL inverter. FL inverter Insulator Cable Insulator Figure 4-44 Removing the FL [...]

4.25 LCD unit/FL inverter 4 Replacement Procedures 7. Remove the following screws securing the LCD unit. • M2.0 × 4.0B BIND screw × 4 8. Raise the top edge of the LC D unit on the display cover. NOTE: When putting the LCD unit on the display cover, lay a mat or something under the LCD unit to protect the computer and th e LCD from a scratch or [...]

4 Replacement Procedures 4.25 LCD unit/FL inverter 9. Peeling off two glass tapes and disconnect the LCD cable and digitizer cable from the connectors on the back of the LCD unit. CAUTION : When removing the cables, be care ful not to damage the connectors. 10. Remove the LCD unit from the display cover. Glass tape LCD cable Digitizer cable Glass t[...]

4.25 LCD unit/FL inverter 4 Replacement Procedures PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] 4-67 Installing the LCD unit/FL inverter The following describes the procedu re for installing the LCD unit/FL inverter. (See Figure 4- 43 to 4-46.) 1. Stand the LCD unit on the display cover and connect the di gitizer cable and LCD cable [...]

4 Replacement Procedures 4.26 Digitizer 4.26 Digitizer CAUTION : Read following instructions be fore handling the Digitizer. Do not carry the LCD module by holding the FL cable in one’s hand because it may result to cut the FL cable, and cause displa y function failure or lighting failure. Be careful to use the bezel guide. There is a portion whe[...]

4.26 Digitizer 4 Replacement Procedures Do not make any scratches on the B/L and TAB by the edge of the digitizer when installing the digitizer because it may result to brea k the TAB or make scratches on the B/L and cause display function failure. Do not pull up the PCB hardly wh en installing the digitizer b ecause it may result to give stress on[...]

4 Replacement Procedures 4.26 Digitizer Do not turn up the digitizer because it may re sult to give stress on the TAB or PCB and cause the display function failure. Do not put any instrument on the LCD modul e because it may result to make scratch on the cell, polarization sheet or B/L and brea k the TAB and may cause the display function failure. [...]

4.26 Digitizer 4 Replacement Procedures Do not hold, press and rub the TAB because it may result to break the TAB and cause the display function failure. Make sure to put the LCD m odule on the flat place. If th e LCD module is put on the uneven place, it may result to break the T AB, make scratch on the B/L or polarization sheet and cause the disp[...]

4 Replacement Procedures 4.26 Digitizer 4-72 [CONFIDENTIAL ] PORTEGE M400 Maintenance Manu al (960-541)[...]

4.26 Digitizer 4 Replacement Procedures Removing the Digitizer The following describes the procedure for removing the digitizer. (See Figure 4-47.) 1. Remove the following screws securing the digitizer. • M2.0 × 4.0B BIND screw × 2 2. Peel off two glass tapes . 3. Slide out the digitizer toward the arrow pointing. M2.0x4.0B BIND M2.0x4.0B BIND [...]

4 Replacement Procedures 4.26 Digitizer Installing the digitizer The following describes the procedure for installing the digitizer. (See Figure 4-47.) 1. Slide the digit ize r into the back pocket of the LCD. CAUTION : When replacing the digitizer, fit the digitizer in to the back of the LCD toward the arrow pointing. 2. Stick two glass tapes . 3.[...]

4.27 Fingerprint sensor board (NF b oard) 4 Replacement Procedures 4.27 Fingerprint sensor board (NF board) Removing the Fingerprint sensor board (NF board) The following describes the procedure for rem ovi ng the fingerprint sensor board (NF board). (See Figure 4-48.) 1. Remove the following screw and fingerprint sensor board . • M2.5 × 4.0B FL[...]

4 Replacement Procedures 4.28 Switch board (NW board) 4.28 Switch board (NW board) Removing the Switch board (NW board) The following describes the procedure for removing the switch board (NW board). (See Figure 4-49.) 1. Remove the following screw securing the switch board and pull up the sw itch board . • M2.5 × 4.0B FLAT HEAD screw × 1 2. Di[...]

4.29 LCD latch assembly 4 Replacement Procedures 4.29 LCD latch assembly Removing the LCD latch assembly The following describes the procedure for removing the LCD latch assembly. (See Figure 4- 50.) 1. Remove the LCD latch assembly from the slot as shown in the following figure. LCD latch assembly Figure 4-50 Removing the LCD latch assembly Instal[...]

4 Replacement Procedures 4.30 Hinge assembly 4.30 Hinge assembly Removing the Hinge assembly The following describes the procedure for re m oving the hinge assembly. (See Figure 4-51 and 4-52.) 1. Remove the following screw and Harness holder . • M2.5 × 6.0B FLAT HEAD screw × 1 2. Remove the following screws and LCD harness earth spring . • M[...]

4.30 Hinge assembly 4 Replacement Procedures 4. Peel off four acetate tapes and remove the wireless LAN antennas and Bluetooth antenna . 5. Remove the following screw and hinge assembly by lifting it up. • M2.5 × 6.0B FLAT HEAD screw × 1 A cetate tape A cetate tape Wireless LAN antenna Bluetooth antenna Figure 4-52 Removing th e hinge assembly [...]

4 Replacement Procedure 4.31 Fluorescent lamp 4-80 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 4 4.31 Fluorescent lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate procedure. Type Part No. Supplier Section 12.1-inch[...]

4.31 Fluorescent lamp 4 Replacement Procedure PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-81 4.31.1 Replacing the 12.1 Inch TMD Fluorescent lamp The procedures for replacing Fluorescent of lamp of G33C00037110 and of G33C00019210 are the same. The following describes the procedure for replacing the fluorescent lamp (See Figure 4-53 t[...]

4 Replacement Procedure 4.31 Fluorescent lamp Figure 4-53 Replacing 12.1 Inch TMD fluorescent lamp (1) 4-82 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

4.31 Fluorescent lamp 4 Replacement Procedure Removing the screws 1. Remove the bezel tape 2 and bezel tape 1. 2. Spread the insulation sheet. Figure 4-54 Replacing 12.1 Inch TMD fluorescent lamp (2) PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-83[...]

4 Replacement Procedure 4.31 Fluorescent lamp 3. Remove one screw. CAUTION : To unfasten the screws, use an insert bit of point size 0 for Philips screwdrivers. Figure 4-55 Replacing 12.1 Inch TMD fluorescent lamp (3) 4-84 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

4.31 Fluorescent lamp 4 Replacement Procedure Removing the bezel 1. Without removing the insulation tape, turn the face of m odule up. 2. Release the four latches of the bezel and frame (two positions on each side). With holding up the bezel from the lower side (FL lamp side), release the three latches on the top to remove the bezel from the cell. [...]

4 Replacement Procedure 4.31 Fluorescent lamp Opening the PCB 1. Spread out the PCB horizontally. CAUTION: Be careful not to damage the FPC. Figure 4-57 Replacing 12.1 Inch TMD fluorescent lamp (5) 4-86 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

4.31 Fluorescent lamp 4 Replacement Procedure Removing the cell with PCB 1. Remove the cell with PCB from the backlight unit as shown bellow. 2. Completely remove the double-sided tape rem aining on the reverse side of the cell. CAUTION: 1. A portion of the upper side of cell is adhered to the frame with the double-sided tape. Remove the cell gentl[...]

4 Replacement Procedure 4.31 Fluorescent lamp Assembling Fluorescent lamp Check of the backlight replaced 1. Check the following items. Figure 4-59 Replacing 12.1 Inch TMD fluorescent lamp (7) 4-88 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

4.31 Fluorescent lamp 4 Replacement Procedure Assembling the cell with PCB 1. Remove the separator from the double-sided tape on the backlight unit. 2. Turn the backlight on. 3. Check that the backlight is free of dust, foreign objects, or damage. Perform this check also for the reverse side of the cell. Then install the cell with PCB in the backli[...]

4 Replacement Procedure 4.31 Fluorescent lamp Folding the FPC/PCB 1. Fold down the FPC (PCB) toward the reverse side of the backlight unit. CAUTION: Be careful not to damage the TAB. Figure 4-61 Replacing 12.1 Inch TMD fluorescent lamp (9) 4-90 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

4.31 Fluorescent lamp 4 Replacement Procedure Setting the bezel 1. Fit the bezel into the frame from the TAB side. ((1) in the bellow figure) 2. Set two latches on the side. ((2) in the bellow figure) 3. Set the latches on the bottom side. ((3) in the bellow figure) CAUTION: Be careful not to damage the cell, FPC and B/L. Figure 4-62 Replacing 12.1[...]

4 Replacement Procedure 4.31 Fluorescent lamp Fasten screws of the PCB and bezel 1. Fasten four screws. ((1) in the bellow figure) CAUTION: 1 . The tightening torque must be 0.147 Ｎ m (1.5kgf ･ cm) for all the screws. 2. Use an insert bit of point size 0 for the Philips screwdrivers. Figure 4-63 Replacing 12.1 Inch TMD fluorescent lamp (11) 4-9[...]

4.31 Fluorescent lamp 4 Replacement Procedure Attaching the tapes and insulation sheet 1. Attach the double-sided tape of insulation sheet (1). 2. Attach one bezel tape (2). 2. Attach two bezel tapes (3). CAUTION: When attaching tape and insulation sheet, be careful not to damage the PCB, cell and B/L. Figure 4-64 Replacing 12.1 Inch TMD fluorescen[...]

4 Replacement Procedure 4.31 Fluorescent lamp 4-94 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] PORTEGE M400 Mainte nance Manual ( 960-541)[...]

Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CO NFIDENTIAL] App-iii Appendix Contents Appendix A Handling the LCD Module ......................................................................... A-1 Appendix B Board Layout ................................................................................................B-1 B.1 System board[...]

Appendices App-iv [CONFIDENTIAL] PORTEGE M400 Maintenance Ma nual (960-541) C.18 CN4611 USB connector (Port 4) (4-pin) ................................................... C-18 C.19 CN4612 USB connector (Port 0) (6-pin) ................................................... C-18 C.20 CN5500 LCD connector (40-pin) .......................................[...]

Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CO NFIDENTIAL] App-v Appendix D Keyboard Scan/Character Codes .............................................................. D-1 Appendix E Key Layout ...................................................................................................E-1 Appendix F Wiring Diagrams .............[...]

Appendices App-vi [CONFIDENTIAL] PORTEGE M400 Maintenance Ma nual (960-541) Figures Figure B-1 System board layout (front) ...........................................................................B-1 Figure B-2 System board layout (back) ...........................................................................B-3 Figure B-3 NP board layout ....[...]

Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CO NFIDENTIAL] App-vii Table C-3 Select bay I/ F connector (72-pin) ................................................................. C-7 Table C-4 SATA I/F c onnector (10-pin)........................................................................ C-8 Table C-5 PC card I/F c onnector (70-pin)[...]

Appendices App-viii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-5 41) NF board (FAPNF*) Table C-34 System board I/ F connector (6-pin) ............................................................ C-24 NP board (FAPNP*) Table C-35 System board I/ F connector (3-pin) ............................................................ C-25 NW board ([...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE [...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxime). These m aterials can release gas that can damage the panel’s polarization. PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] A-5[...]

Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541)[...]

Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B.1 System Board Front View Figure B-1 System board layout (front) PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] B-1[...]

Appendices Appendix B Board Layout B-2 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table B-1 System board ICs and connectors (front) Number Part’s name IS2101 Bridge media connecto r CN1400 Memory con nector (A) CN1410 Memory con nector (B) CN2600 Wireless LAN I/F conne ctor CN9500 NP board I/F conne ctor CN4400 Bluetooth module I[...]

Appendix B Board Layout Appendices B.2 System board Back View Figure B-2 System board layout (back) PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] B-3[...]

Appendices Appendix B Board Layout B-4 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Table B-2 System board ICs and connectors (back) Number Name CN8800 DC-IN jack CN4612 USB port 0 CN5080 RGB connector CN1810 ODD connector CN8810 Battery connector IC1200 AlvisioPM CN2300 Port repli cator I/F connector CN3010 MDC connector VR6240 Soun[...]

Appendix B Board Layout Appendices B.3 NP Board Front and Back View <Front layout> <Back layout> Figure B-3 NP board layout Table B-3 NP board connector Number Name CN9510 System boa rd I/F connector PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] B-5[...]

Appendices Appendix B Board Layout B.4 NW Board Front and Back View <Front layout> <Back layout> Figure B-4 NW board layout Table B-4 NW board connector Number Name CN9550 Digitizer connector I/F conn ector B-6 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541)[...]

Appendix B Board Layout Appendices B.5 NF Board Front and Back View <Front layout> <Back layout> Figure B-5 NF board layout Table B-5 NF board connector Number Name CN9560 Digitizer connector I/F connecto r PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] B-7[...]

Appendices Appendix B Board Layout B-8 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541)[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] C-1 Appendix. C Pin Assi gnment Appendix C Pin Assignment System board (FAPNS*) C.1 CN1410 Memor y B connector (200-pin) Table C-1 Memory B connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MR0R9-B0 V I 2 GND - 3 GND - 4 BDQ05[...]

Appendices Appendix. C Pin Assignment C-2 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table C-1 Memory B connector (200-pin)(2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 57 BDQ22-B1P I/O 58 BDQ20-B1P I/O 59 GND - 60 GND - 61 BDQ30-B1P I/O 62 BDQ24-B1P I/O 63 BDQ28-B1P I/O 64 BDQ25-B1P I/O 65 GND - 66 GND - 67 BDM3-B1P I 68 B[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] C-3 Table C-1 Memory B connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 129 BDQS4-B1N I/O 130 BDM4-B1P I 131 BDQS4-B1P I/O 132 GND - 133 GND - 134 BDQ38-B1P I/O 135 BDQ34-B1P I/O 136 BDQ39-B1P I/O 137 BDQ35-B1P I/O 138 GND - 13[...]

Appendices Appendix. C Pin Assignment C-4 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) C.2 CN1400 Memor y A connector (200-pin) Table C-2 Memory A connector (200-pin)(1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRVREF-BOV I 2 GND - 3 GND - 4 ADQ04-B1P I/O 5 ADQ00-B1P I/O 6 ADQ05-B1P I/O 7 ADQ01-B1P I/O 8 GND - 9 GND - 10 A[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] C-5 Table C-2 Memory A connector (200-pin)(2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 69 N.C. - 70 ADQS3-B1P I/O 71 GND - 72 GND - 73 ADQ27-B1P I/O 74 ADQ30-B1P I/O 75 ADQ26-B1P I/O 76 ADQ31-B1P I/O 77 GND - 78 GND - 79 MCKE0-B1P I 80 MCKE1-B[...]

Appendices Appendix. C Pin Assignment C-6 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table C-2 Memory A connector (200-pin )(3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 141 ADQ45-B1P I/O 142 ADQ44-B1P I/O 143 ADQ41-B1P I/O 144 GND - 145 GND - 146 ADQS5-B1N I/O 147 AMD5-B1P I 148 ADQS5-B1P I/O 149 GND - 150 GND - 151 ADQ42-[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] C-7 C.3 CN1810 Select bay I/F connector (72-pin) Table C-3 Select bay I/F connector (72-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 GND - 37 PDDACK I 2 GND - 38 PDA1-P3P I 3 GND - 39 PDA2-P3P I 4 GND - 40 PDA0-P3P I 5 IDRSTB-P5N I 41 PDC[...]

Appendices Appendix. C Pin Assignment C-8 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) C.4 CN1850 SATA I/F connector (10-pin) Table C-4 SATA I/F connector (10-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 ZSATT0-P3P O 2 ZSATT0-P3N O 3 GND - 4 ZSATR0-P3N I 5 ZSATR0-P3P I 6 GND - 7 P3V - 8 GND - 9 P5V - 10 GND - 1T GND - 2[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] C-9 Table C-5 PC card I/F connector (70-pin) (2/2) Pin No. Signal Name I/O P i n N o . Signal Name I/O 35 GND - 36 ACCD1-P3N I/O 37 ACAD02-PYP I/O 38 ACAD04-PYP I/O 39 ACAD06-PYP I/O 40 ACD14-PYP I/O 41 ACAD08-PYP I/O 42 ACAD10-PYP I/O 43 ACVS1-P3P I/O[...]

Appendices Appendix. C Pin Assignment C-10 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) C.6 IS2101 Bridge Media I/F connector (42-pin) Table C-6 Bridge Media I/F connector (42-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 MSDAT2-P3P I/O 2 MSDAT3-P3P I/O 3 MSBS-P3P I/O 4 GND - 5 GND - 6 FM-P3V I 7 MSCLK-P3P I/O 8 MSDAT3-P3[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-11 C.7 CN2300 Docking I/F connector (140-pin) Table C-7 Docking I/F c onnector (140-pin) (1/2) Pin No. Signal Name I/O Pin No. Signal Name I/O A1 GND - A2 GND - A3 DSKDC - A4 PVBAT2 - 1 DCOUT - 2 DCOUT - 3 DOCDT1-S3 N I 4 GND - 5 BT2VD - 6 BT2VD - 7 [...]

Appendices Appendix. C Pin Assignment C-12 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) Table C-7 Docking I/F connector (140-pin) (2/2) Pin No. Signal Name I/O Pin No. Signal Name I/O 65 VOID - 66 VOID - 67 ZBIDDP-EXP I/O 68 ZBIDON-EXN I/O 69 ZBIDCN-EXP I/O 70 ZBIDCP-EXP 71 DCOUT - 72 DCOUT - 73 PWRSW-S3N I 74 DDCON-P5P O 75 NC - 76 N[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-13 C.8 CN2600 PCI-Express mini card (WLAN) I/F connector (52-pin) Table C-8 PCI-Express mini card (WLAN) I/F connector (52-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 PEWAKE-E3N O 2 P3V - 3 WCHDAT-P3P O 4 GND - 5 WCHCLK-P3P O 6 1R5-P1V[...]

Appendices Appendix. C Pin Assignment C-14 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) C.9 CN2610 PCI-Express mini car d (3G) I/F connector (52-pin) Table C-9 PCI-Express mini card (3G) I/F connector (52-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 PEWAKE-E3N O 2 P3V - 3 NC - 4 GND - 5 NC - 6 1R5-P1V - 7 NC - 8 UIMPWR-P[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-15 C.10 CN3010 MDC I/F connector (12-pin) Table C-10 MDC I/F connector (12-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 GND - 2 NC - 3 ACZOT1-P3P I/O 4 NC - 5 GND - 6 E3V - 7 ACZSY1-P3P O 8 GND - 9 ACZIN1-E3P I/O 10 GND - 11 ACZRS1-E3N [...]

Appendices Appendix. C Pin Assignment C-16 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) C.12 CN3240 PAD connector (8-pin) Table C-12 PAD connector (8-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 GND - 2 GND - 3 GND - 4 NC - 5 IPDCLK-P5P I/O 6 IPDDAT-P5P I/O 7 P5V - 8 P5V - C.13 CN3400 Debugging connector (4-pin) Table C-[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-17 C.15 CN4200 IEEE1394 connector (4-pin) Table C-15 IEEE1394 connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ZTPB0-P3N I/O 2 ZTPB0-P3P I/O 3 ZTPA0-P3N I/O 4 ZTPA0-P3P I/O 1T GND - 2T GND - 3T GND - 4T GND - C.16 CN4400 Bluetooth [...]

Appendices Appendix. C Pin Assignment C-18 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) C.18 CN4611 USB connector (Port 4) (4-pin) Table C-18 USB connector (Port 4) (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 USB1PS-E5V - 2 ZUSBP4-E3N I/O 3 ZUSBP4-E3P I/O 4 GND - C.19 CN4612 USB connector (Port 0) (6-pin) Table C-19 USB [...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-19 C.20 CN5500 LCD connector (40-pin) Table C-20 LCD connector (40-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 BRT2DA-S3P O 2 (FL-P5V) - 3 BRT10-P5P O 4 FL-P5V - 5 FL-P5V - 6 FL-P5V - 7 GND - 8 GND - 9 GND - 10 GND - 11 GND - 12 PNL0-P3V -[...]

Appendices Appendix. C Pin Assignment C-20 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) C.22 CN6060 Internal microphone (left) connector (2-pin) Table C-22 Internal microphone (left) connector (2-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 (IMICL-PXP) O 2 A-GND - C.23 CN6061 Internal microphone (right) connector (2-pin) Tab[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-21 C.26 J6310 Headphone connector (6-pin) Table C-26 Headphone connector (6-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 (A-GND) - 2 HEADL-PXP O 3 HEADR-PXP O 4 (A4R7-P4V) - 5 A-GND - 6 N.C. - C.27 CN8800 DC-IN connector (4-pin) Table C-27 [...]

Appendices Appendix. C Pin Assignment C-22 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) C.30 CN8781 Fan connector (4-pin) Table C-30 Fan connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 P5V - 2 FANG-P3P I 3 GND - 4 (FPWM-S3P) O C.31 CN9500 PN board I/F connector (3-pin) Table C-31 PN board I/F connector (3-pin) Pin [...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-23 C.33 CN9540 Digitizer switch I/F connector (41-pin) Table C-33 Digitizer switch I/F con nector (41-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 22 GND - 2 GND - 23 GND - 3 GND - 24 GND - 4 P3V - 25 GPBTNA-S3N I 5 FGSPON-S3N O 26 GP[...]

Appendices Appendix. C Pin Assignment C-24 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) NF board (FAPNF*) C.34 CN9560 System board I/F connector (6-pin) Table C-34 System board I/F connector (6-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 Power P3V - 2 FGSPON-S3N I 3 GND - 4 ZUSBFS-E3N I/O 5 ZUSBFS-E3P I/O 6 GND - 1T GND - 2[...]

Appendix. C Pin Assignment Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] C-25 NP board (FAPNP*) C.35 CN9510 System board I/F connector (3-pin) Table C-35 System board I/F connector (3-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 PNLOFF-S3N O 2 TPLOFF-S3V O 3 GND -[...]

Appendices Appendix. C Pin Assignment C-26 [CONFIDENTIAL] PORTEGE M400 M aintenance Ma nual (960-541) NW board (FAPNW*) C.36 CN9550 System board I/F connector (15-pin) Table C-36 System board I/F connector (15-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GPBTNA-S3N O 3 GPBTNB-S3N O 4 PWRSW-S3N O 5 GND - 6 KBRT00-S3N O 7 KBRT01-S3N[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] D-1 Appendix D Keyboard S c an/Character Codes Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F[...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 202 Fn — — — — *4 203 Win E0 5B E0 DB [...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 5 5 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 7 5 I NS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 7 6 D E L [...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 7 5 I N S E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 7 6 D E L E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M400 Mainte nance Manual ( 960-541) [CONFID ENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Note Cap No. Keytop Make Break Make Break 08 7 (7) 47 C7 6C F0 6C 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C C[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL ] PORTEGE M400 Mainte nance Manual ( 960-541)[...]

Appendix. E Key Layout Appendices Appendix. E Key Layout Appendix E Key Layout Figure E-1 Key layout (UK) Figure E-2 Key layout (US) PORTEGE M400 Mainte nance Manual ( 960-541) [CONFIDENTIAL ] E-1[...]

Appendices Appendix. E Key Layout E-2 [CONFIDENTIAL ] PORTEGE M400 Mai ntenance Manual ( 960-541) Figure E-3 Key layout (KO) Figure E-4 Key layout (TC)[...]

Appendix F Wiring Diagrams Appendices Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor Wraparound connector Figure F-1 RGB Monitor Wraparound connector F.2 LAN Loopback Connector Figure F-2 LAN loopback Connector PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] F-1[...]

Appendices Appendix F Wiring Diagrams F-2 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

Appendix G BIOS Rewrite Procedures Appendices Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool:  BIOS rewriting disk for the computer that has renewed BIOS data. Rewriting the BIOS Note: 1. Connect the AC adapto[...]

Appendices Appendix G BIOS Rewrite Procedures G-2 [ CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

Appendix H EC/KBC Rewrite Procedures Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the following tool:  EC/KBC rewriting disk for the co[...]

Appendices Appendix H EC/KBC Rewrite Procedures H-2 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

Appendix I Reliability Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDE NTIAL] I-1 Appendix I Appendix I Reliability The following table shows MTBF (Mean Time between Failures). Table I-1 MTBF MTBF Time (hours) System 5,862[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD?(*1) Identify the failed HDD (*2) Yes Perform the HDD Trouble- shooting Procedure in Section 2.6. No Tr[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. (2) If necessary, analyze the Drive Log and identify the cause of failure. Yes (3) Does operation miss cause i t ? Replace the built-in HDD with the second [...]

Appendix J Maintenance of TOSHIBA RAID Appendices How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed. According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1. To identif[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 2. Analyze the detailed date of the message of right before of “xxx Error (IN)”, “xxx Error (OUT)” (for example, “DMA Error (IN)”, “DMA Error (OUT)”) right before the log of “Fail this drive” message and identify the cause. DMA Error (IN) DMA Error (OUT) J-4 [CONFIDENTIAL] PORTEGE[...]

Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-5 Command ： Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command f[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-6 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table J-1 List of Command (2/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command feature set Command code DM READ DM A MN C 8 h DM WRITE DM A MN C a h DMO WRITE DMA QUEUED O N [...]

Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-7 (2) Check if it is caused by an operation miss or is a failure. To check if the cause of failure of Port1 is an operation miss or not, analyze the Drive Log of Port0. 1. In [REDUNDANT] of Port-0, find a log of “Fail this drive” message[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J.3 Operation of Independent utility J.3.1 Outline of Independent utility This is a utility to display Drive Log of TOSHIBA RAID. (1) Drive Log TOSHIBA RAID can store about 7,000 logs of Drive Log. TOSHIBA RAID make Drive Log redundant and store it. The drive has own log and other drive’s log. In T[...]

Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears. In the Independent Utility, the cursor is moved by with ↑ [...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-10 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Drive Explanation Status (Status of array) Displays t[...]

Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-11 Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Displays the port number of Serial ATA connected to the d[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-12 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) (3) Explanation of Main Menu The Independent Utility has following Main Menu. Table J-4 Item of Main Menu displayed Explanation Create Array Builds RAID array. Start Rebuild Rebuilds RAID-1. While t he rebuild is suspended, the message of [...]

Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows. Figure J-4 Tree of menu of Independent Utility PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-13[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-14 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the procedure below. 1. Put the cursor on [Create Array] in [...]

Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press Enter key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is displayed only in the RAID- 1 condition of wi[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Ef fective] is selected, rebuild limit becom es valid and it rebuilds up to the rebuild limit. When [W hole] is selected, it rebuilds maximum capacity of array. The [Rebuild Range] menu is not displayed when the r[...]

Appendix J Maintenance of TOSHIBA RAID Appendices 8. When comp leting the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below. 1. Put the cursor to the [Resume Rebuild] in the m a[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 6. When comp leting the rebuild, press “OK” to return to the main menu of Independent Setup Utility. 7. When “Rebuild Limit” is set and [Rebuild Range] is set to [W hole], only [Finish] is can be selected after exceeding the Rebuild Limit. When [Finish] is selected and “OK” is selected in[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below. 1. Put the cursor to the [Check Media] in [Main Menu] and press Enter key. 2. When [Check Range] is displayed, designate the ran[...]

Appendices Appendix J Maintenance of TOSHIBA RAI Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following item s can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache. “Enable (use)” or “Disable (not use)” is[...]

Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-21 Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refe r “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1, refe r “Changing RAID-0 to RAID-1”. Cha[...]

Appendices Appendix J Maintenance of TOSHIBA RAI Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press Enter key. When [Confirmation] is displayed, select “OK” to store the setting. J-22 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)[...]

Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-23 Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the drive that you want to display in [Physical Drive][...]

Appendices Appendix J Maintenance of TOSHIBA RAI View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest is recorded in detail. For the older log, only ID is recorded. The options and functions of key in [View Driv[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Execute the following procedures to see the drive log in the independent utility. 1. Put on the cursor on [Physical Drive] in [Main Menu] and press Enter key. 2. Put on the cursor on [View Drive Log] and press Enter key. 3. Select drive that you want to display the log in [Physical Drive] at the low[...]

Appendices Appendix J Maintenance of TOSHIBA RAI The following is displayed. Table J-9 Content of Drive Log display No. Option Explanation 1 Port Displays the port number of log displayed. 2 Own/Redundant Displays if the displayed log is a log of own port (Own) or a copy of other port log (Redundant). 3 Time Displays the time when the log is record[...]

Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-27 [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of the own log and redundant log. At the beginning, the Port-0’s own log and the redundant log are displaye[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-28 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Exit When this option is selected, the utility is finished. W hen [Confirm ation] is displayed, select “OK”.[...]