Sony 500 инструкция обслуживания

Communication for the open minded Siemens Enterprise Communications www .siemens.com/open Documentation HiPath 500, HiPath 3000, HiPath 5000 OpenS tage 15 T User Guide[...]

Important information 2 Important informat ion T rademarks Nev er open the telephone or a ke y module. Should y ou en- counter any problems, contact the r esponsible service per- sonnel. Use only original Siemens accessories. T he use of other ac- cessories may be hazardous and will rende r the war ranty , extended manuf acturer’ s liabil ity and[...]

Important inform at ion 3 Location of the telephone • The telephone should be oper ated in a controlled en vironment with an ambient temperat ure betw een 5°C and 40°C. • T o ensure good speak erphone quality , the area in front of the micr opho- ne (front right) should be k ept clear . T he optimum speakerphone dis- tance is 50 cm. • Do no[...]

4 Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Online documentation . . . . . . . . . . . . . [...]

5 Contents Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Switching to the held par ty (alternating) . . . . . . . . . . . . . . . . . . . . . 26 Transferring a call . . . . . . . . . . . . . . . . . . . . . .[...]

6 Contents Programming the function keys . . . . . . . . . . . . . . . . 56 Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Overview of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Programming a procedure k ey . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

7 Contents Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . 86 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Accepting a call for another member of your team . . . . . . . . . . . . . . . . 88 Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

General information 8 General information About this manual This document contains general descriptions of the tec hnical options, which may not alw ays be a vailable in individual cases. The r espective f ea- tur es must theref ore be individually defined in the terms of the contr act. If a particular function on y our phone is not available to y [...]

General informat i on 9 Intended use The OpenStage phone w as dev eloped as a device f or speech tr ansmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthoriz ed. T elephone type The phone name data can be f ound on the name plate on the base of the device; T he exact product name and serial number a[...]

Getting to know yo ur OpenStage phone 10 Getting t o know y our OpenStage phone The f ollowing sections describe the most frequently used operating ele- ments and the displa ys on y our OpenStage phone. T he user inter face of y our OpenStage 1 5 T Properties of y our OpenStag e 15 T 1 Y ou can make and receiv e calls as normal using the handset . [...]

Getting to know yo ur OpenStage phone 11 OpenStage Key Module 1 5 The OpenStage Key Module 1 5 is a key module at t ached to the side of the phone that provides an additional 1 8 illuminated, programmable sensor keys. Like k ey s on the phone, these key s can be progr ammed and used accord- ing to your needs Æ page 1 3. Y ou can only at tach one O[...]

Getting to know yo ur OpenStage phone 12 Keys Audio keys Mailbo x key and Menu k ey Navigation k eys These ar e used to manage most of y our phone ’ s functions and display . Ke y F unction when ke y is pressed - Reduce volume and set contr ast brighter Æ page 97. n T urn speaker on/of f (with red LED key) Æ page 22. + Increase v olume and set [...]

Getting to know yo ur OpenStage phone 13 Pr ogrammable function key s Y our OpenStage 1 5 T has eight illuminated k ey s to whic h y ou can assign functions or numbers. Depending on how t hey ar e programmed, y ou can use the k ey s as: • F unction key s Æ page 56 • Repdial/Dir ect station selection ke y Æ page 61 Each ke y can be programmed [...]

Getting to know yo ur OpenStage phone 14 Keypad In cases where te xt input is possible, you can use the k eypad to input te xt, punctuation and special c haracters in addition to the digits 0 to 9 and the hash and asterisk symbols. T o do this, press the numerical k ey s repeated- ly . Example: T o enter the let ter "h", press the number [...]

Getting to know yo ur OpenStage phone 15 Display Y our OpenStage 1 5 T comes with a blac k-and-white LCD displa y . A djust the contrast to suit your needs Æ page 97. Idle mode Y our phone is in idle mode when there are no calls taking place or settings being made. Example: Idle menu When in idle mode, press a k e y on the 3-w ay na vigator Æ pag[...]

Getting to know yo ur OpenStage phone 16 Mailbo x Depending on the type and configuration of y our communications platf orm (contact the relev ant service personnel), messages fr om services, such as, HiP ath Xpressions are displa y ed in this application in addition to messages received. Messages Y ou can send shor t text messages to individual in[...]

Getting to know yo ur OpenStage phone 17 Caller list If you are unable to accept an e xternal or internal call, the call at tempt is stored in the caller list. Answ ered calls can al so be sav ed (contact your service personnel). Y our telephone stores up to ten calls in chronological or der . Each call is as- signed a time stamp. The most recent e[...]

Getting to know yo ur OpenStage phone 18 Pro g ra m / Se rv i c e m e n u Use the N menu ke y to reac h the Progr am/Service menu f or your com- munication sy stem. The menu k ey LED remains red as l ong as you ar e in this menu. Example: A double arro w next to an entry indicates the a vailability of additional op- tions f or this entry . Th e men[...]

Basic functions 19 Step by step Basic functions Answering a call Special default rin g signaling is set f or your telephone: • When you receive an internal call, your telephone rings once ev ery f our seconds (single-tone se- quence). • When you receive an e xternal call, y our telephone rings twice in rapid succession e very f our seconds (dua[...]

Step by step Basic functions 20 Answering a call vi a the loudspeaker (speakerphone mode) Sug gestions f or using speake rphone mode: • T ell the other par ty that you are using speak erphone mode. • T he speakerphone w o rks bests at a lo w receiving volume. • T he ideal distance between the user and the tele- phone set in speak erphone mode[...]

Basic functions 21 Step by step S witching to speakerphone mode Prerequisit e: Y ou are conducting a call via the handset. n Hold down the k ey and repl ace the handset. T hen re- lease the k ey . if nec. + or - Set the call v olume. Keep pressing the k ey until the desired v olume is set. U.S. m od e If the country set ting is set to U .S. (ask t[...]

Step by step Basic functions 22 Open listening in the room during a call Y ou can let other people in the room join in on the call. Let the other party know that you ha ve t urned on the speaker . Prerequisi te: Y ou are conducting a call via the handset. Activ ating n Pr ess the ke y shown. T he LED lights up. Deactiv ating n Pr ess the ke y shown[...]

Basic functions 23 Step by step Making calls Off-hook dialing ^ Lif t the handset. j Internal calls: Enter the station number . External calls: Enter the e xternal code and the station number . The called party does not answ er or is busy: Replace the handset. On-hook dialing j internal: Enter the station number . External calls: Enter the e xter[...]

Step by step Basic functions 24 Redialing a number The last three e xternal telephone numbers dialed are stored automatically . Y ou can redial them simply b y pressing a k e y . Displaying and dialing sa ved station numbers Prerequisi te: The "R edial" ke y is configur ed. S Pr ess the "R edial" ke y to dial the last number dia[...]

Basic functions 25 Step by step Reject calls Y ou can reject calls whic h y ou do not wish to tak e. The call is then signaled at another definable telephone (contact your service personnel). Prerequisit e: T he "Disconnect" k ey is configur ed. The phone rings. The caller appear s on the screen. S Pr ess the "Disconnect" ke y .[...]

Step by step Basic functions 26 Calling a second party (c onsultat ion) Y ou can call a second par ty while a call is in progress. The fir st party is placed on hold. Confirm the option shown. j Call the second party . Return t o the first party: Confirm, or select and confirm the option shown S witc hing to the held party (alt ernating) Select and[...]

Basic functions 27 Step by step T ransferring a call If the person y ou are speaking to wants to talk to ano- ther colleague of your s, you can transf er the call that colleague. Confirm the option shown. j Enter the number of the party to which y ou want to transf er the call. [ Announce the call, if necessary . Replace the handset. or Select an[...]

Step by step Basic functions 28 Call forwar ding Using variable call forwar ding Y ou can immediately f orwar d internal or external calls to dif ferent internal or external telephones (destinations). (External destinations req uire special configuration in the sy stem.) S If configured: P ress the "Call f orwar ding" ke y . or : Open the[...]

Basic functions 29 Step by step Using call forwar ding no reply (CFNR) Calls that are not answ ered af ter three rings (=def ault, can be adjusted by service personnel) or that are r ecei- ved while another call is ongoing can be automatically f orwar ded to a specified telephone. N Pr ess the ke y sho wn. Select and confirm the option shown. j Ent[...]

Step by step Basic functions 30 Call forwarding in the carrier netw ork and forwar ding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configur ed (contact your ser- vice personnel), y ou can forw ard calls to you r assigned multiple subscriber number (M SN) (DID number) direct- ly within the carrier netw ork. F or e xam[...]

Basic functions 31 Step by step Using callbac k Y ou can request a callbac k if the intern al station calle d is bus y or if n obo dy ans wer s. T his also applies f or external calls via ISDN ex c hanges. This f eatur e sav es you from having to mak e repeated at tempts to reac h the user . Y ou receive a callback • When the other party is no lo[...]

Step by step Basic functions 32 Vi ewing and deleting a st ored callbac k : Open the idle menu Æ page 1 5. Select and confirm the option shown [1 ] . Select and confirm to displa y additional entries. Deleting a display ed entr y Confirm the option shown. Ending retrie v al Select and confirm the option sho wn. or N Pr ess the ke y shown. T he LED[...]

Enhanced phone functions 33 Step by step Enhanced phone functions Answering calls Accepting a specific call for your colleague Y ou hear another telephone ring . N Pr ess the ke y sho wn. Select and confirm the option shown. Select and confirm the option shown [1] . if nec. Select and confirm until the name/number of the r e- quired subscriber is d[...]

Step by step Enhanced phone functions 34 Using the speakerphone A colleague addresses y ou directly o v er the speaker with a speaker call. Y ou hear a tone bef ore the an- nouncement. T he other party’ s name or station number appears on the scr een. Y ou can conduct the call with the handset or in speaker- phone mode. ^ Lif t the handset and an[...]

Enhanced phone functions 35 Step by step Answ ering calls from the entrance telephone and opening the door If an entrance telephone has been progr ammed, y ou can use your telephone to speak to someone at the ent- rance telephone and to activ ate a door opener . If you ha v e the proper authorization (contact your ser- vice personnel), you can acti[...]

Step by step Enhanced phone functions 36 Activ ating the door opener N Pr ess the ke y shown. Select and confirm the option sho wn. j Dial the entrance telephone number . j Enter the fiv e-digit code. Def ault code = "00 00 0". or Select the display ed function and press the "OK" dialog ke y to change the code. Select and confir[...]

Enhanced phone functions 37 Step by step Making calls En-bloc sending/ c orrecting numbers If this f eature is configured (contact y our service per- sonnel), a connection is not at tempted immediately when a station number is entered. This means that you can corr ect the number if necessa ry . The station number is only dialed at your specific r e[...]

Step by step Enhanced phone functions 38 Using the caller list Detailed inf ormation, as well as a sample display entry are pro vided on Æ page 1 7. Retrieving the caller list Prerequisi te: Service personnel has set up a caller list f or your telephone. : Open the idle menu Æ page 1 5. Confirm [1] . The latest entry is displa yed, see th e examp[...]

Enhanced phone functions 39 Step by step Dialing a number from the internal directory The internal di rectory contains all station numbers and sy stem speed-dial numbers assigned to a name. Con- tact your service personnel to find out if one w as confi- gured f or your sy stem. Prerequisit e: Names have been assigned to the station numbers stor ed [...]

Step by step Enhanced phone functions 40 Using the LD AP directory (not for HiP ath 50 0) If configured (ask y our service per sonnel), you can searc h for directory data in the LD AP database an d dial the number of an y subscriber y ou find there. Prerequisi te: The LD AP searc h f eatur e has been confi- gured in the s ystem. ^ Lif t the handset[...]

Enhanced phone functions 41 Step by step The res ult is display ed If only one name is found, it is displa yed. Confirm the option shown. If sev eral names are f ound (max. 50), the first name is display ed. + or - Scroll to ne xt or pre vious entry , or confirm, or select and confirm the option shown Select and confirm the option shown. If no name[...]

Step by step Enhanced phone functions 42 Making calls using sy stem speed-dial numbers Prerequisi te: Y ou know the s ystem speed-dial num- bers (consult your service per sonnel). N Pr ess the ke y shown. Select and confirm the option sho wn [1] . j Enter a three-digit speed-dial number . if nec. Suf fix -dialing j If necessary , y ou can suf fix -[...]

Enhanced phone functions 43 Step by step j Pr ess the requir ed speed-dial ke y . If the k ey is already in use, the programmed phone number appear s on the screen. Confirm the option shown. j Fir st enter the e xternal code and then the e xternal sta- tion number . Confirm the option shown. or If you mak e a mistak e: Select and confirm the option[...]

Step by step Enhanced phone functions 44 T alking to your colleague with discreet calling (not for HiP ath 50 0) If this function has been configur ed (ask y our service personnel), y ou can join an ongoing call conducted by an internal user at a s ystem telephone with displa y . Y ou can listen in unnoticed and speak to the int ernal user without [...]

Enhanced phone functions 45 Step by step Associated dialing/dialing aid If this function has been configured (contact y our ser- vice personnel), you can use a dialing aid to dial num- bers and set up calls f or your t elephone. The oper ating procedur e depends on whether the dia- ling aid is connected to the S 0 bus or the a/b (T/R) port. Y ou ca[...]

Step by step Enhanced phone functions 46 During a call Using call waiting (second call) Callers can still reac h you while you are engaged in ano- ther call. A signal alerts you to the w aiting call. Y ou can ignore or accept the second call. When you accept the wa iting call, you can either end the first call or place it on hold and r esume the ca[...]

Enhanced phone functions 47 Step by step Pr eventing and allowing call waiting (automatic camp-on) If this function has been configured (ask y our service personnel), y ou can pre vent or allow a second call Æ page 46 from being signaled by automatic camp-on during an ongoing call. N Pr ess the ke y sho wn. Select and confirm the option shown [1] [...]

Step by step Enhanced phone functions 48 P arking a call Y ou can park up to ten calls, either internal, e xternal, or both. P a rk ed calls can be d isplay ed on and pic ked up from another telephone. This f eature is useful if you want to continue a call at another ph one. Prerequisi te: Y ou are conducting a call. N Pr ess the ke y shown. Select[...]

Enhanced phone functions 49 Step by step Conducting a confer ence In a conf erence call, y ou can talk to as many as f our other parties at the same time. These ma y be internal or external users. j Call the first party . Select and confirm the option shown. j Call the second party . Announce the conf erence. Select and confirm the option shown. A [...]

Step by step Enhanced phone functions 50 Leaving a confer ence Select and confirm the option sho wn. or Replace the handset, if this f eature is configured (con- tact your service personnel). Ending a conf erence Select and confirm the option sho wn. or Replace the handset, if this f eature is configured (con- tact your service personnel). Remo[...]

Enhanced phone functions 51 Step by step Activating tone dialing/DTMF suffix -dialing Y ou can transmit dual-tone multifrequenc y ( DTMF ) sig- nals to control devices suc h as an answ ering machine or automatic inf ormation sy stem. N Pr ess the ke y sho wn. Select and confirm the option shown. j Y ou can use the ke ys 0 thr ough 9 , ) and ( to tr[...]

Step by step Enhanced phone functions 52 T ransferring a call after a speak er call announcement in a group If this function has been configur ed (contact your ser- vice personnel), y ou can use a speaker call (announce- ment, Æ page 86) to announce a call in pr ogress to a group of user s Æ page 43. Af ter a member of the group has accepted the [...]

Enhanced phone functions 53 Step by step S end trunk flash (n ot for HiP ath 50 0) T o activate ISDN-type services and f eatures thr ough the network carrier’ s analog trunks or those of other com- munications platf orms (suc h as "consultation hold"), you must send a signal to the tr unks bef ore dialing the ser- vice code or telephone[...]

Step by step Enhanced phone functions 54 If yo u cannot reac h a dest ination Call waitin g (cam p-on) Prerequisi te: Y ou hav e dialed an internal number and hear a busy signal. It is important that you reac h the called part y . W a it (appro x. 5 seconds) until "Camp-on" appears on the display and the busy tone is f ollow ed by the rin[...]

Enhanced phone functions 55 Step by step Using night answer When night answ er mode is active, f or e xample during a lunc h break or af ter of fice hours, all external calls are immediately f orwar ded to a specific internal telephone (night station). The night station can be defined b y ser- vice personnel ( standard night answ er service) or b y[...]

Step by step Programming the function keys 56 P rogr amming the function key s Y ou can program frequently used functions, station numbers or procedur es onto the function key s on your OpenStage 1 5 T or ke y module. Configuring funct ion key s See also Æ page 1 3. Example: Programming the Shif t key S Hold down the k e y shown. Confirm the optio[...]

Programming the function keys 57 Step by step Overview of functions The functions ar e split into the follo wing menus: • Destinations • Contro l relays • PIN and authorization • Calls • M ore f eatures Sav ed function LED messag es Call forw arding, Forw arding - trunk, Forw ard Line, Night answer , Do not distur b, T elephone lock , Ad [...]

Step by step Programming the function keys 58 Tr u n k g r o u p k e y : S At least one tr unk is free. R All lines in this tr unk group are occupied. Vie w call char ges: S No c hargeable calls ha ve been set up since the last c heck. R Chargeable calls ha ve been set up since the last c heck. Call f orw arding, F orw ard line: T Flashing slowly -[...]

Programming the function keys 59 Step by step P rogr amming a procedur e key Numbers and functions whic h require further input, i.e. which contain se ver al operating steps, can be sa ved on a ke y on your telephone. The r elev ant service per sonnel must be granted appropriate author ization. F or example the function "As sociated dialing&qu[...]

Step by step Programming the function keys 60 or Select and confirm the option sho wn. Another key Select the sa ved pr ocedure b y pressing the k ey . Pr ocedures with activatable/deactiv atable func- tions are activ ated with one press of the but ton and deactivated with the ne xt. Y ou can press the procedure k ey during a call to automatically [...]

Programming the function keys 61 Step by step Configuring repdial k eys Y ou can also program internal and e xternal station num- bers on the second le vel. The LED functi on is not av ai- lable f or internal station numbers on the second lev el. T o program the second le ve l, you must progr am a "Shif t" key Æ page 56. See also Æ page[...]

Step by step Programming the function keys 62 Deleting function key pr ogramming S Pr ess and hold the assigned k ey . Select and confirm the option sho wn. Delete key[...]

Displaying and assi gning call charges 63 Step by step Displaying and assigning call c harges Displaying call c harges (not for U.S.) For the curr ent call: Call c harges are sho wn b y def ault on the displa y when a call ends. If you w ant to display call c harges as they occur during a char geable call, your service per sonnel must request this [...]

Step by step Displaying and assi gning c all charges 64 Dialing with call c harge assignment Y ou can assign external calls to certain projects. Prerequisi te: Y our service personnel ha ve defined ac- count codes f or you. N Pr ess the ke y shown. Select and confirm the option sho wn. j Enter the account code. if nec. ( Pr ess this ke y . or Confi[...]

Privacy/security 65 Step by step P rivac y/security T urning ring er cutoff on and of f If you do not wish to take calls, y ou can activate the rin- ger cutof f function. Calls are only identified b y one ring signal, and the y are sho wn on the displa y . Activ ating : Open the idle menu Æ page 1 5. Select and confirm the option shown [1] , Deact[...]

Step by step Privacy/securit y 66 Activating/deact ivating "Do not disturb" If you do not wish to take calls, y ou can activate do not disturb. Inter nal callers hear the bus y tone, external cal- lers are connected to another phone, whic h y ou can specify (contact your s ervice personnel). Activ ating : Open the idle menu Æ page 1 5. S[...]

Privacy/security 67 Step by step Caller ID suppression Y ou can prev ent y our station number or name from ap- pearing on the display s of external parties you call. T he f eat ure remains active until you deactiv ate it. Activ ating : Open the idle menu Æ page 1 5. Select and confirm the option shown. Deactiv ating : Open the idle menu Æ page 1 [...]

Step by step Privacy/securit y 68 Monitoring a r oom Y ou can use a phone to monitor a r oom. This function must be enabled on the monitoring phone. When you call this phone, y ou can immediately hear what is happening in that r oom. Activ ating the telephone to be monitored N Pr ess the ke y shown. Select and confirm the option sho wn. Y ou can ei[...]

Privacy/security 69 Step by step Loc king the telephone t o prev ent unauthorized use Y ou can prev ent unauthoriz ed parties from using your phone during your absence. Locking the phone : Open the idle menu Æ page 1 5. Select and confirm the option shown. or select and confirm the option shown. j Enter code (telephone lock) Æ page 7 1. Unlocking[...]

Step by step Privacy/securit y 70 Loc king another telephone t o prev ent unauthorized use If configured (contact your service personnel), y ou can loc k and unlock other telephones to pre vent unauthori- zed ac cess. If a phone user loc ks his or her phone and f orgets the personal loc k code, you can use this function to unloc k the phone. N Pr e[...]

Privacy/security 71 Step by step Sav i ng yo ur PI N Enter the loc k code to use the functions • f or locking the telephone to pre v ent unauthorized use Æ page 69 • f or using another telephone like y our ow n Æ page 7 6. • Change number Æ page 7 7 Y ou can sav e this code. N Pr ess the ke y sho wn. Confirm the option shown. j Enter the c[...]

Step by step More functions/servic es 72 More functions/services Appointments function Y ou can configure y our phone to call y ou to remind you about appointments Æ page 73. Y ou must sav e the required call times. Y ou can enter a single appointment that will take place in the ne xt twen- ty-f our hours or you can enter a daily recur ring appoin[...]

More functions/services 73 Step by step Using timed reminders Prerequisit e: Y ou hav e saved a r eminder Æ page 72. The sa ved time arriv es. The phone rings. T he appointment time is displayed. n Pr ess ke y twice. or ^ Lif t the handset and replace it again. S ending a message Y ou can send shor t te xt messages to individual stations or grou[...]

Step by step More functions/servic es 74 Displaying and deleting messag es y ou hav e sent Prerequisi te: The recipient has not y et accepted a sent message. : Open the idle menu Æ page 1 5. Select and confirm the option sho wn. Confirm the option shown. The te xt message is display ed. Select and confirm the option sho wn. The message is deleted.[...]

More functions/services 75 Step by step Leaving an advisory message Y ou can leav e messages/advisory messages on y our phone’ s display f or internal callers that wish to contact you in y our absence. When you r eceive a call, the message appear s on the caller’ s display . : Open the idle menu Æ page 1 5. Select and confirm the option shown.[...]

Step by step More functions/servic es 76 Using another telephone like y our own for a call Other parties can temporarily use your phone like their own f or an outgoing call. N Pr ess the ke y shown. Select and confirm the option sho wn. Select and confirm the option sho wn [1] . j Enter the number of the other user . j Enter the other user’ s loc[...]

More functions/services 77 Step by step Change number (ex changed phone/ mov e/relocate) When configured (consult y our service personnel), y ou can mov e you r number to any other ph one. Y our present phone is then assigned wit h the old num- ber of your ne w phone. The number and sett ings of the phone (e. g. programmed k eys) are e x changed. P[...]

Step by step More functions/servic es 78 Resetting services and funct ions (system-wide cancellation for a tel eph on e) A general r eset procedure is av ailable f or initiated func- tions. T he f ollowing f unctions are deleted, if enabled: • F orwarding on • Ad visory msg. on • Ringing group on • Hunt group of f • Suppress call ID • C[...]

More functions/services 79 Step by step Acti v atin g f un ctio ns for an ot he r tele ph on e If configured (contact y our service personnel), y ou can activate and deactiv ate the f ollowing functions f or other phones (associated service): • Do not disturb, code: * 97/#97 Æ page 66 • Call f orwardin g, code * 11, * 12 , * 13/#1 Æ page 2 8 [...]

Step by step More functions/servic es 80 Using sy stem functions from outside DISA (direct inwar d sy stem access) If configured (contact your service personnel), y ou can use an ex ternal phone like an internal station to set up an outgoing extern al connection via the s ystem. Y ou can also activate or deactiv ate the f ollo wing sy stem function[...]

More functions/services 81 Step by step j W ait f or the dial tone and enter the code f or example, * 97 f or Do not disturb on. If necessary , make further entries; ref er also to the user guide for dial pulse/DTMF phones. or j Dial the exter nal number . Using functions in ISDN via code dialing (keypad dialing) If authoriz ed (contact your servic[...]

Step by step More functions/servic es 82 Controlling c onnected computers/pro- grams/telephone data service If this function has been configur ed (contact your ser- vice personnel), y ou can control connected computers or programs running on them, suc h as hotel services or inf ormation systems, fr om your telephone. Prerequisi te: Y ou hav e set u[...]

More functions/services 83 Step by step Communicating with PC applications ov er a CS T A interface If configured (contact y our service personnel), y ou can use your phone to communicate with PC applications (CST A = C omputer S uppor ted T elecommunications A p- plications). Y ou send inf ormation to the application and receive inf ormation from [...]

Step by step More functions/servic es 84 Controlling relay s (only for HiP ath 30 0 0) If this function has been configur ed (contact your ser- vice personnel), y ou can use up to f our relay s to enable/ disable dif ferent de vices (such as a door opener). Depending on how y ou program the rela ys, y ou can ac- tivate and deactiv ate them manually[...]

More functions/services 85 Step by step P aging persons (not for U.S., not for HiP ath 50 0) If radio pagi ng equipment (PSE) is connected to y our sy stem (contact your service personnel), y ou can locate people via their poc ket r eceiv ers. P ock et receiv ers signal a call r equest to the person you want to page. This per son can then answ er t[...]

Step by step Using team functions 86 Using t e am funct i ons If configured (consult your service personnel), your tele- phone is part of a team. The team consists of internal phones that are able to use cert ain functions. Activating/deact ivating a group call If configured (consult y our service per sonnel), y ou be- long to one or more gr oups o[...]

Using team functi ons 87 Step by step If an "X" appears between gr oup/trunk number (suc h as 30 1) and group name, the audible tone is activ e f or this group or tr unk. or No "X" means that the audible tone is deactivated. Confirm the option shown. T he next group/tr unk num- ber is displa yed with a gr oup name. or Select and[...]

Step by step Using team functions 88 Accepting a call for another member of yo ur t e am Y ou can use your own telephone to accept calls f or other telephones in your team, e ven while on a call (call pick up groups; contact your service personnel). Prerequisi te: Y our telephone rings briefly . "Call f or:" ap- pears on the upper display[...]

Using team functi ons 89 Step by step Uniform Call Distribut ion (UCD) If configured (consult your service per sonnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is alwa ys assigned to the agent idle the longest. Logging on and of f at the beginning and end of your shif t N Pr ess the ke y sho [...]

Step by step Using team functions 90 Requesting and activ ating a work time Y ou can request/activ ate work time to ensure y ou hav e enough time to wrap up the last call. Y our phone is e x - cluded from call distribution f or a set period or until you log bac k on. N Pr ess the ke y shown. Select and confirm the option sho wn. Confirm the option [...]

Special functions in the LAN (not for HiPath 500) 91 Step by step Special funct ions in the LAN (not for HiP ath 50 0) If your telephone is operating in a HiP ath 500 0 environ- ment, multiple HiP ath 30 00 systems ar e interconnec- ted via a LAN ( L ocal A rea N etwork, e. g . proprietary PC network). Y ou are conducting a call via the LAN (PC net[...]

Step by step Special functions in the LAN (n ot for Hi Path 500) 92 S etting up "follow me" call forwarding Y ou can activate/deactiv ate call f orwar ding HiPath 50 00 f or your phone from other phones in the Æ page 28 en- vironment. : Open the idle menu Æ page 1 5. Select and confirm the option sho wn. j (DISA) station number of the H[...]

Special functions in the LAN (not for HiPath 500) 93 Step by step Using night answer If authoriz ed (contact your service per sonnel), you can define telephones in other HiP ath 3000 communicati- ons platf orms as the night ans wer Æ page 55. : Open the idle menu Æ page 1 5. Select and confirm the option shown. j Enter the (DIS A) call number of [...]

Step by step Special functions in the LAN (n ot for Hi Path 500) 94 Ringing group Y ou can hav e calls f or y our telephone signaled audibly at external telephones or at telephones in other HiP ath 300 0 communications platf orms Æ page 88. Saving, displa ying, and deleting telephones for the ringing group N Pr ess the ke y shown. Select and confi[...]

Special functions in the LAN (not for HiPath 500) 95 Step by step Controlling r elays (only for HiP ath 30 0 0) If th is f ea t ure i s con fi gu re d ( contact your service person- ne l), you can also control rela ys Æ page 84 in ot her Hi Path 3 00 0 communications platf orms. : Open the idle menu Æ page 1 5. Select and confirm the option shown[...]

Step by step Special functions in the LAN (n ot for Hi Path 500) 96 Opening a door If this f eature is configur ed (contact your service per- sonnel), y ou can also activate the door opener Æ page 35 in other HiP ath 300 0 communications platf orms. : Open the idle menu Æ page 1 5. Select and confirm the option sho wn. j Enter the (DIS A) station[...]

Individual phone configuration 97 Step by step Individual phone configur ation Se t t i n g c o n tr a s t The displa y has f our contrast levels that y ou can set ac- cording to your light conditions. + or - Pr ess one of the k ey s sho wn in idle mode. Select and confirm the option shown. + or - Change the displa y contrast. P ress the k ey repea[...]

Step by step Individual phon e configuration 98 Adjusting audio sett ings Optimize the audi o set tings on your OpenStage 1 5 T f or your w ork environment and accor ding to your per sonal requir ements. Adjusting the receiving volume during a call Y ou are conducting a call. + or - Raise or lo w er the volume. K eep pressing the k ey until the des[...]

Individual phone configuration 99 Step by step Adjusting the speakerphone to the room acoustics T o help the other party understand you clearly while you are talking into the microphone, you can adjust the tele- phone to the acoustics in your en vironment: "T0343 Quiet room," "T0344 Normal room" and "T0345 Nois y room."[...]

Step by step Testing the phone 100 T esting the phone Ph one fu nc tion s, tes ting Y ou can test y our phone’ s functionality . Prerequisi te: The phone is in idle mode. N Pr ess the ke y shown. Select and confirm the option sho wn. Select and confirm the option sho wn. If ev erything is functioning cor rectly: • all LEDs on the phone flash (o[...]

Differing display view in a HiPath 40 00 environmen t (not for HiPath 500) 101 Step by step Dif fering display view in a HiP ath 40 0 0 environment (not for HiP ath 50 0) Depending on the sy stem configuration, some func- tions may not alwa ys be of f ered in the display as descri- bed in this document. In addition, display texts ma y dif fer from [...]

Step by step Fixing problems 102 Fixing problems Responding to error messages P ossible causes: Station number is incorrect. P ossible reactions: Enter correct station number . P ossible causes: Loc ked function selected. P ossible reactions: Apply to service per sonnel f or authorization f or rele vant function. P ossible causes: Dialed a non-exis[...]

Fixing problems 103 T roubleshooting Pressed k ey does not respond: Check if the ke y is st uc k. T elephone does not ring: Check whether the "Do not dist urb" function is activated on your telephone ( Æ page 66). If so, deactiv ate it. Y ou cannot dial an external number: Check whet her your telephone is lock ed. If the phone is loc ked[...]

Fixing problems 104 Labeling key s The f ollowing options ar e a vailable f or labeling ke ys of the OpenStage 1 5 and/or OpenStage Key Module 1 5 with the functions assigned to them or the sav ed numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage 1 5 and OpenStage Ke y Module 1 5. Note the function or name in t[...]

105 Index Index A Accept (Call) .......................................... 33, 88 Account code .............................................. 64 Activating door opener .............................. 35 Advisory message ..................................... 75 deleting .................................................... 75 Agents ..................[...]

106 Index Discreet calling ........................................... 44 Display contrast .......................................... 97 Display view for HiPath 4000 environment ................... 101 Distributing calls ......................................... 89 Do not disturb ............................................. 66 Door release .......[...]

107 Index M Mailbox key ........................................... 10, 12 Making external calls ................................. 23 Making mobile calls ................................... 76 Making trunk calls ...................................... 23 Menu key .............................................. 10, 12 Message answering ...............[...]

108 Index S Safety precautions ....................................... 2 Second call accepting ................................................. 46 allowing .................................................... 47 preventing ............................................... 47 Second level ............................................... 23 Secret busy[...]

Overview of functions and codes 109 Ov erview of functions and codes The f ollowing table lists all av ailable functions, as shown on the displa y . If configured (con- tact your service per sonnel), functions can be activ ated interactively (select and confirm) via the Pr ogram/Service menu (select and confirm or enter a code). Fun c tio n s (=dis[...]

Overview of functions and codes 110 En-bloc dialing Dial ; Data I/O Service * 494 Reset ting services ; #0 Speaker call ; * 80 HF answ erback on HF answ erback of f ; ; ; ; * 96 #96 DIS A DIS A intern (not f or HiPath 500) ;; * 47 discreet calling (not f or HiPath 500) * 945 Phone test ; * 940 T race call ; * 84 T emporary Phone ; * 508 Join group [...]

Overview of functions and codes 111 Use speed dialing Change Speed Dial? (station) ; ; * 7 * 92 Alternating ;; * 2 DTMF dialing ; * 53 Mute on Mute of f ; ; * 52 #52 Silent monitor (not f or HiPath 500) ;; * 944 Night answ er on Night answ er of f ; ; ; ; * 44 #44 P ark a call Retrie ve call ; ; * 56 #56 P age (not f or HiP ath 500) Answer page (no[...]

Overview of functions and codes 112 T runk flas h) (not f or HiP ath 500) ; * 51 Select language ; * 48 Loc k phone Unlock phone Change PIN ; ; ; ; ; * 66 #66 * 93 Phonebook 1=internal 2=LD AP (not for HiP ath 500) ; ; * 54 * 54 T el. data service * 42 T imed reminder on T imed reminder of f ; ; * 46 #46 Door opener on Door opener of f ; ; * 89 #89[...]

Copyright © Siemens Enterprise Communications GmbH & Co. KG Hofmannstr . 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a T r ademark Licensee of Siemens AG Refere nce No: A31003-S2000-U1 31-5-7619 The information pro vided in this document contains merely general descriptions or char- acteristics of perfo[...]