IBM 3270 инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации IBM 3270. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции IBM 3270 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции IBM 3270 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций IBM 3270, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции IBM 3270 должна находится:
- информация относительно технических данных устройства IBM 3270
- название производителя и год производства оборудования IBM 3270
- правила обслуживания, настройки и ухода за оборудованием IBM 3270
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск IBM 3270 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок IBM 3270 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта IBM, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания IBM 3270, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства IBM 3270, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции IBM 3270. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

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    3270 Emulation PCI Adapter IBM User's Guide GA27-3913-00[...]

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    [...]

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    3270 Emulation PCI Adapter IBM User's Guide GA27-3913-00[...]

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    Note Before using this information and the product it supports, be sure to read the general information under “Notice” on page 30. First Edition (January 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES TH[...]

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    Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . v About This Guide ........................... x i Required Publications . . . . . . . . . . . . . . . . . . . . . . . . . xii Associated Publications . . . . . . . . . . . . . . . . . . . . . . . . xii Other Related Publications ...................... xii Section 1. In[...]

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    Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Electronic Emission Notices ..................... 3 1 Japanese Voluntary Control Council for Interference (VCCI) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 List of Abbrevia[...]

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    Safety Information Danger: Before you begin to install this product, read the safety information in Caution: Safety Information—Read This First , SD21-0030. This booklet describes safe procedures for cabling and plugging in electrical equipment. Varning — livsfara: Innan du börjar installera den här produkten bör du läsa säkerhetsinformati[...]

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    Vorsicht: Bevor mit der Installation des Produktes begonnen wird, die Sicherheitshinweise in Achtung: Sicherheitsinformationen—Bitte zuerst lesen, IBM Form SD21-0030. Diese Veröffentlichung beschreibt die Sicherheitsvorkehrungen für das Verkabeln und Anschließen elektrischer Geräte. Danger : Avant d'installer le présent produit, consult[...]

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    Perigo: Antes de iniciar a instalação deste produto, leia as informações de segurança Cuidado: Informações de Segurança — Leia Primeiro , SD21-0030. Este documento descreve como efectuar, de um modo seguro, as ligações eléctricas dos equipamentos. Peligro: Antes de empezar a instalar este producto, lea la información de seguridad en A[...]

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    Vigyázat: Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a “Caution: Safety Information— Read This First, SD21-0030 könyvecskében leírt biztonsági információkat. Ez a könyv leírja, milyen biztonsági intézkedéseket kell megtenni az elektromos berendezés huzalozásakor illetve csatlakoztatásakor. viii 3270 Emulatio[...]

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    Safety Information ix[...]

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    x 3270 Emulation PCI Adapter User’s Guide[...]

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    About This Guide This manual is the guide to installation, problem determination, and maintenance of the 3270 PCI Card. The manual contains four sections and one appendix: Section 1: This section introduces the 3270 PCI Card. The section also provides cabling and unpacking information. Section 2: This section contains guidelines for installing the [...]

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    Required Publications  The operator’s manual for your personal computer  The hardware maintenance manual for your personal computer Associated Publications  Caution: Safety Information—Read This First , SD21-0030  The technical reference manual for your personal computer  IBM Personal Computer 3278/79 Emulation Adapter, Technical[...]

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     Installation and Assembly of Coaxial Cable and Accessories , GA27-2805  Using the IBM Cabling System with Communication Products , GA27-3620. | To order these publications, contact your IBM Authorized Dealer or | IBM Marketing Representative. About This Guide xiii[...]

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    xiv 3270 Emulation PCI Adapter User’s Guide[...]

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    Section 1. Introduction The 3270 PCI Card is a hardware component that, with the appropriate software, provides 3278/79 emulation capabilities for personal computers with PCI busses. The 3270 PCI Card can be installed in personal computers with a PCI bus. 1 In this book, unless otherwise stated, Intel 8088 bus refers to the 8088, 8086, and 80286 bu[...]

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    Signal Cable Considerations When a 3270 Card is attached to a host system, consider the following practices for installing signal cable:  Installation – Cable runs (indoor and outdoor) – Types of signal cables and specifications (coaxial and twisted-pair) – Signal cable and power line separation – Cable labeling and testing  Cable acc[...]

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    Cable Length Limits | Table 2 shows the length limits of signal cable. To order these | cables, contact your IBM Authorized Dealer or IBM Marketing | Representative. Table 2. Signal Cable Length Limits 150 ohm Shielded Twisted-Pair (22 AWG) 150 ohm Shielded Twisted-Pair (26 AWG) Coaxial (RG62A/U) Telephone Twisted-Pair Type 3 Red Balun both ends (n[...]

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    Before You Install a Card Your system control unit must be made ready (customized) for this application. Check with the person in your organization responsible for the control unit to be sure that this has been done. Note: If you receive communication errors during operation, make sure the control unit and control unit configuration are compatible [...]

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    How to Unpack a Card Warning: This card can be damaged by static discharge. To prevent damage, the card is wrapped in an antistatic bag. Certain precautions must be taken when removing the card from the bag. 1. Hold the card (still wrapped in the antistatic bag) in one hand, and with your other hand hold the metal portion of a screwdriver or other [...]

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    6 3270 Emulation PCI Adapter User’s Guide[...]

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    Section 2. The 3270 PCI Card for Personal Computers with PCI Buses This section contains information for installing, operating, and testing the 3270 PCI Card for personal computers with a PCI bus. Operating Requirements The 3270 PCI Card operates under the same environmental limits as IBM personal computers or compatible system units. See your pers[...]

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    System Resources Required The 3270 PCI Card requires system resources to operate correctly. The following resources must be available to the card:  One hardware interrupt  An 8-KB memory page  16 bytes of I/O space. The PCI system configurator will make assignments for these | resources during PC startup. Refer to your PC manufacturer&apos[...]

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    Installation Instructions 1. Set the power switches for all connected devices to OFF. 2. Unplug the system unit power cord from the power outlet. Note: Steps 3 through 6 are summarized instructions for installing the card. Refer to your personal computer operator’s manual for specific feature card installation instructions. 3. Remove the system u[...]

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    Operation How the 3270 PCI Card operates depends on the application software being used. Refer to the documentation that came with your application software for instructions on how to install and use it. For information on available software for the card, see your personal computer dealer. 10 3270 Emulation PCI Adapter User’s Guide[...]

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    Diagnostic Utility The diagnostic utility is on the CD-ROM shipped with your 3270 PCI card. It is a Windows application that runs in the same operating system environment that the 3270 emulation program runs (Windows 95, Windows 98, or Windows NT). It verifies that the adapter is operating correctly and that the appropriate resources have been assi[...]

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    Running the Diagnostic Utility Note to Windows NT Users If your PC operating system is Windows NT, you must run the setup utility prior to running the diagnostic utility. This note does not apply to Windows 95 or Windows 98 users. Windows NT users run the setup utility as follows: 1. Logon to the PC running Windows NT. 2. Insert the 3270 PCI CD-ROM[...]

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    5. Select Diagnostic Utility from the CD-ROM menu. The window shown in Figure 1 appears. Figure 1. 3270 Emulation PCI Adapter Diagnostics - Test 6. Select Test at the bottom of the 3270 Emulation PCI Adapter Diagnostics window to run the diagnostics. The test takes approximately 12 seconds to complete. Section 2. The 3270 PCI Card for Personal Comp[...]

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    7. Four check marks, as shown in Figure 2, indicate that all diagnostics completed successfully. This means that the adapter is functioning properly and is connected to an active control unit. If you get four check marks but communications problems still exist, there may be problems elsewhere in the PC or in the application program that accesses th[...]

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    Procedures 1. Did the message “No Adapter Card Found” appear? No Continue at step 3. Yes Continue at step 2. 2. Check the following to isolate the problem. Run the diagnostic program after each step to see if the problem is resolved. a. Make sure that the card is fully seated in the system PCI slot. b. Refer to the “Installation Instructions?[...]

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    Remove the card from the PCI slot and reinstall it in a vacant PCI slot according to the “Installation Instructions” on page 9. c. If the problem persists, contact technical support (see Appendix A on page 23). 5. Did an X appear beside the picture of the coax cable on the diagnostic display? No Continue at step 7. Yes Continue at step 6. 6. Ch[...]

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    Yes Continue at step 10 on page 17. 10. Check the following to isolate the problem. Run the diagnostic program to see if the problem is resolved. a. Run the setup utility as described in the Note to Windows NT Users on page 12. b. If the problem still persists, have the system unit serviced. 11. Did check marks appear beside all four of the diagnos[...]

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    18 3270 Emulation PCI Adapter User’s Guide[...]

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    Section 3. Maintenance and Service This section contains information to be used by service personnel to isolate failures of the 3270 PCI Card. For system failures, go to the hardware maintenance manual for the personal computer. Safety Inspection Guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions[...]

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    4. Check power cords for the following:  Each power cord must have a third-wire ground connector in good condition. Use a meter to measure third-wire ground resistance for 0.1 ohm or less between the external ground pin and the frame ground as specified in the system hardware maintenance manual.  The cord set should be the appropriate molded [...]

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     If your system has a battery unit: “Warning: Do not dispose of the battery unit in fire or water. See instructions for disposal in the battery installation instructions.” “Check the condition of the battery.” Problem Isolation All repair action associated with the card begins here. Problem isolation is based on operator-reported failure[...]

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    Removal and Replacement Follow the procedures in the operator’s manual or hardware maintenance manual for the personal computer being serviced to remove or replace the 3270 PCI Card. 22 3270 Emulation PCI Adapter User’s Guide[...]

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    Appendix A. Technical Support Installation and technical support, including problem diagnosis and resolution, is provided by the IBM 3270 Emulation Support Center. This support is accessed in call-back mode through the IBM Support Center. In the United States, you may call the IBM Support Center at 1-800-237-5511 anytime and receive a return call w[...]

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    Outside the United States, Puerto Rico, or Canada, contact your local IBM representative or your Authorized IBM Supplier for information on program services. When you call, you should have the following information available:  Operating System version (Windows 95, Windows 98, or Windows NT)  Emulation program type and version  Type of IBM [...]

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    Appendix B. Product Warranty and Notices This appendix contains the product warranty, notices, and trademarks. Product Warranty IBM International Business Machines Corporation Armonk, NY 10504 Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your us[...]

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    Production Status Each Machine is manufactured from new parts, or new and serviceable used parts (which perform like new parts). In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine’s production status, IBM’s warranty terms apply. The IBM Warranty IBM warrants that each Machine 1) is free f[...]

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    Warranty Service To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM at 1-800-426-7299 In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase. Depending on the Machine, the service may be 1) a “Repair” service at your location (called “On-sit[...]

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    Extent of Warranty IBM does not warrant uninterrupted or error-free operation of a Machine. Misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible may void the warranties. THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPL[...]

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    Limitation of Liability Circumstances may arise where, because of a default on IBM’s part (including fundamental breach) or other liability (including negligence and misrepresentation), you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages, IBM is liable only for: 1[...]

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    Notice References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent prod[...]

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    Electronic Emission Notices Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commerc[...]

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    Industry Canada Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled: Digital Apparatus , ICES-003 of Industry Canada. Avis de conformité aux normes d'Industrie Canada Cet appareil numérique respecte l[...]

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    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM Micro Channel PC XT Personal Computer AT Personal System/2 Windows is a trademark of Microsoft Corporation. PC Direct is a trademark of Ziff Communications Company and is used by IBM Corporation under license. UNIX is a register[...]

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    34 3270 Emulation PCI Adapter User’s Guide[...]

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    List of Abbreviations and Acronyms ASCII American National Standard Code for Information Interchange AWG American Wire Gage BIOS Basic Input Output System CPU Central processing unit CRT Cathode ray tube display CUT Control unit terminal mode DFT Distributed function terminal mode DOS Disk operating system HEX Hexadecimal I/O Input/output IRQ Inter[...]

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    36 3270 Emulation PCI Adapter User’s Guide[...]

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    Index C cables, signal 2 accessories 2 installation 2 length limits 3 requirements 2 control unit, customizing 4 CUT mode 4 D DFT mode 4 diagnostic utility 11 dimensions of card PCI bus, card for 7 H heat output PCI bus, card for 7 I installation PCI bus, card for 9 preparing for 4 M maintenance 19 problem isolation 21 removal and replacement proce[...]

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    R removal and replacement procedures 22 resources required, system 8 S safety inspection guide 19 signal cables 2 accessories 2 installation 2 length limits 3 requirements 2 supported systems 1 system resources required 8 T technical support 23 U unpacking cards 5 utility, diagnostic 11 W warranty 25 38 3270 Emulation PCI Adapter User’s Guide[...]

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    Readers' Comments — We'd Like to Hear from You 3270 Emulation PCI Adapter User's Guide Publication No. GA27-3913-00 Overall, how satisfied are you with the information in this book? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Overall satisfaction ØØ Ø Ø Ø How satisfied are you that the information in this b[...]

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    NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation MG78/101 8501 IBM Drive Charlotte NC USA 28262-8563 Fold and Tape Please do not staple Fold and Tape Readers' Comments — We'd Like to Hear from You GA27-3913-00 IBM[...]

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    IBM  Part Number: 42H0480 File Number: GENL-09 Printed in U.S.A. GA27-3913-ðð 42Hð48ð[...]