HP (Hewlett-Packard) XU103UT инструкция обслуживания

HP Notebook Reference Guide[...]

© Co pyright 2011 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. re[...]

Safety warning notice WARNING! To reduce the p ossibility of heat-related inju ries o r of overheati ng the compute r, do not place the compu ter directly on your lap or o bstruct the computer a ir vents. Use the computer on ly on a hard, flat surface. Do n ot allow another hard surface, such as an adjo ining optional printer, or a soft surface, su[...]

Safety warning no tice iv[...]

Table of contents 1 Introduction ............ ......... .. ......... .. ... ......... .. .......... . .. .......... .. ......... ... ......... . ... ......... .. .. ............ ......... ... ........ .. .... 1 Finding more info rmation a bout y our ne w comput er .......... ............ ............ ........... ............ ........... ........ 1 [...]

Audio .... .. ....... .......... ....... .. ......... ........ ........ ........ .. ......... ........ ........ ........ ... ........ ........ .. ................ .. .. ..... 15 Adjust ing the vo lume .... ................. .............. ............. .............. ............. ............. ................. 16 Checking audio functions on the c[...]

Testing an AC adapter .............. ........ .. .......... .. .. .......... .. ........ .... ........ .. ... ......... .. .......... .. . .... 3 0 Switchab le graphics/dual grap hics (select mo dels only) ....................... .......................... ............. ...... 31 Using sw itchable gr aphics (select mo dels only) ...................[...]

Using opt ical drives (s elect models only ) ...................... ...................... ......................... ................ ...... 47 Identify ing the installed optical drive . ........................ ........................ ......................... ........ 47 Inser ting an optical d isc ................ .................... .........[...]

Cleanin g the sides an d cover ............... .................. ................ ................. ......... . 64 Cleanin g the TouchPad a nd keyboard ........... ................. ..................... ............. 64 Updati ng progr a ms and drivers ........ ................. ................ ................. .. ................ .. ..........[...]

Appendix C Electrostati c discharge .... ....................... ......................... ....................... ................ ............. ...... 83 Index .............. ............. ................ ............. ................. ........... .............. ................ ....... ...................... ... ............. ... . 84 x[...]

1 I n t r o d u c t i o n This guide contain s general information abo ut HP notebook computers. NOTE: Some of the features de scr ibed in this guide may no t be ava ilab le o n yo ur c omp ut er . Finding more information about your new computer The following user g uides a n d re fe re nce mat eria l are pr ovided with your compu te r, e i th er [...]

2 Networking (select models only) Your computer supp or ts tw o types of Int erne t acc ess: ● Wireless —Refer to Creating a wireless connection on page 2 . ● Wired —Refer to Connecting to a wi red network on page 9 . NOTE: You must set up Internet service before you can conn ect to the Internet. Creating a wireless connection Your computer[...]

Icon Name Description Wired network (disabled/ Indicates that all network device s are disabled in Windows® Control disconnected) Panel. Network (connected) Indicates that one or more network de vices are connected to a netw ork. Network (disconnecte d) Indicates that network devices are not conne cted to a network. Network (disabled/ disconnected[...]

Turning wireless devices on or off You can use the wirel ess button or HP Connection Manager (sele ct models only) to turn on and turn off wireless devices. NOTE: A computer may have a wir eless bu tto n , a w ireless swit ch, or a wireless key on the keyboard. The term wireless button is used through out thi s guide to refer to all types of wirele[...]

Using a WLAN A wireless connection con nects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. Connecting to an existing WLAN Windows 7 1. Be sure that th e WLAN device is on. (Refer to Turning wireless devices on or off on page 4 .) 2. Cl[...]

Setting up a new WLAN Required equipm ent: ● A broadband modem (either DSL or cabl e) (purchased separately) (1) and high-speed Internet service purchas ed from an Inte rnet service provider (ISP) ● A wireless router (purchased separately) (2) NOTE: Some cable modems in clude a built-in router. Check with your ISP to see if you need a separate [...]

Using HP Mobile Broadband (select mode ls only) 7 NOTE: HP recommends that you select WPA2, which is the most advanced of the th ree encryption protocols. The use of WEP encryption is not reco mmended, beca use it can be overcome with littl e effort. ● Wi-Fi Protected Access (WPA) an d Wi-Fi Protect ed Ac ces s II (WPA2) use security st andards t[...]

Inserting a SIM NOTE: To identify the SIM slot location, refer to the Getting Started guide. 1. Shut down the comp uter. If you are not sure whet her the compute r is of f or in Hibernation , tu rn the computer on by pressing the power bu tton . Then sh ut down the computer through the operating system. 2. Close the displa y. 3. Disconnect all ext [...]

Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS). GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, refer to the HP GPS and Loc ation softwar e Help. Using Bluetooth wireless devices A Bluetooth device pr ovides short-range wireless com[...]

Connecting a modem cable 1. Plug the modem cable i nto the modem jack (1) on the compute r. 2. Plug the modem cable into the RJ-11 telephone wall jack (2) or a route (not illu stra te d ). 10 Chapter 2 Networkin g (select models only)[...]

Connecting a country- or region- specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which yo u p urc ha se d th e co mpu t er, you must obtain a coun try- or region-sp ec ific modem cable adap ter. To connect the mod em to an analog telephone line that does n[...]

Adding new locations when traveling On a new computer, the only location settin g available to the modem is a location setting for the country or region in which yo u p urc ha se d th e co mpu t e r. As yo u t ra vel to diff erent countrie s or regions , set the intern al modem to a location sett i ng that meets the operatin g standards of the coun[...]

Windows Vista 1. Select Start > Control Panel . 2. Click Hardware and Sound . 3. Click Phone and Modem Option s . 4. Click the Dialing R ul es tab. 5. Click New . The New L oca tio n w i nd ow opens. 6. In the Lo c ation name box, type a name (such as home or wor k ) for the new location setti ng. 7. Select a countr y or re g i on f ro m t he Co[...]

2. Plug the other end of the network cable into a network wall jack (2) or a router (not illustrated). WARNING! To reduce the risk of electric shock, fire , or damage to the equipment, do not plug a modem cable or telephon e c abl e int o an RJ-45 (netwo rk) ja ck. 14 Chapter 2 Networkin g (select models only)[...]

3 Multimedia Your computer may inclu de the following: ● Integrated speaker(s) ● Integrated micropho ne(s) ● Integrated webc am ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your c omput er model, you may have t he following media activity controls that allo w you to play, p[...]

Adjusting the volume Depending on your c omput er model, you can adju st th e volume us ing the followin g: ● Volume buttons ● Volume hotkeys (speci fic keys pressed in combination with the fn key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. F or addition[...]

To check the recording functions on your computer, follow these steps: 1. Select Start > All Programs > Acce ssories > Sound Re corde r . 2. Click Start Recording and speak into the micro phone. Save the file to your desktop. 3. Op en a multimedia program and play back the sound. To confirm or chang e the audio settings on your computer, s[...]

▲ To connect a VGA d isplay device, connect t he device cable to the extern al moni tor port. NOTE: For product -sp ec if ic instructions on switc hing th e sc reen image, refer to you r Getting Started guide. 18 Chapter 3 Multimed ia[...]

HDMI The HDMI port conne c ts the comput er to an optional video or audio device, such as a high -definition television, or to any comp atible digital or audi o component. NOTE: To transmit video and/or audio signa ls through the HDMI port, you need an HDMI cable (purchased separa tely). One HDMI device ca n be connected to the HDMI port on the com[...]

Configuring audio for HDMI To configure HDMI audio , first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback d evice as follows: 1. Right-click the Speakers icon in th e notification area, at the far right of the ta skbar, and then click Playback dev ices . 2[...]

4 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this gu ide to refer to both typ es of power controls. Shutting down the computer CAUTION: Unsaved informatio n is los t when the comput e r shuts d o wn . The shutdown comma nd closes all open programs, including the o perating s[...]

Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Slee p and Hibernation. When Sleep is initiate d, the power lights blink a nd th e scr ee n cle ar s. You r w ork is sa ve d to memo ry, letting you exit Sleep faster than exiting Hibernat ion. If the computer is in the Slee p s[...]

Initiating and exiting Hibernation The system is set at the factory to initiate Hibe rnation after a period of inactivity when running on battery power or on external power, or when th e battery reaches a critical battery level. Power settings a nd timeouts can b e changed in Windows Control Panel. To initiate Hibernation: ▲ Windows 7 —Click St[...]

Selecting a different power plan Use any of the following methods: ● Click the power meter icon in the notification ar ea, and the n select a power plan fro m the list. ● Windows 7 —Select Start > Control Panel > System and Security > Power Optio ns , and then select an item from the list. – or – Windows Vista —Sele ct Start &g[...]

Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: Windows 7 1. Select Start > Control Panel > System and Security > Power Options . 2. In the left p ane, click Requir e a password on wakeu p . 3. Click Change Settings that are currently una v[...]

Using HP Power Assistant (select models only) HP Power Assistant allows you to configure system settings to op timize your computer's power consumption and battery ch arge. HP Power Assistan t pr ovides tools and inform ation to help you make informed decisio ns on power management: ● Power consumption predictions in hypothetical system conf[...]

Using Battery Chec k Help and Support provides information on th e st atus of the battery installed in the computer. To run Battery Check: 1. Connect the AC ada pter to the computer. NOTE: The computer must be conn ected to external power for Battery Check to work properly. 2. Select Start > Help and Support > Troubleshoot > Power, The r m[...]

The computer takes the follo wing actions for a critical battery level: ● If Hibernation is ena bled and the computer is on or in the Sleep state, the computer initiates Hibernat ion. ● If Hibernation is disab led and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shut s down and loses any un[...]

Storing a battery CAUTION: To reduce the ri sk of d ama g e to a b attery, do not e xpose it to h i gh te mp e ratures for extended perio ds of time. If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it se parately. To prolong the char ge of a stored batt ery, place it in a cool, dry [...]

When you connec t the co mpu te r to e xte rn al AC p o we r, th e f ollowing even ts o ccur : ● The batter y be gin s to c ha rg e. ● If the computer is turned on, the power meter ic on in the notifica tion area changes appea rance. When you disconne ct e xte rn al AC p ow er , th e fo llow i ng eve n ts oc cur: ● The computer switches to ba[...]

Switchable graphics/dual gr aphics (select models only) Select computers are equipp ed with eith er switchable graphics o r dual graphics. ● Switchable graphics—Supporte d by both AMD and Intel. If your computer has AMD dynamic switchable graphics, it on ly supports switchable graphics. ● Dual graphics—S upported only by AMD. If yo ur compu[...]

NOTE: There may be some instances when you may not be allowed to switch modes. In other instances, you may be p ro mpt ed to switch mod es. Yo u may also be re qu ire d to close all ap p lic ations before switching. NOTE: F or more information, refer to the switchable graphics software Help. Using dual graphics (select models only) If your system i[...]

5 External cards and devices Using Media Card Reader cards (select models only) Optional digita l cards provide secure data storag e a nd convenient data sharing. These cards are often used with digital med ia–equipped camera s and PDAs as well as with o t her computers. To determine the digital ca rd formats that are supported on your computer, [...]

Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive syst em, use the following procedure to safely re move th e d igita l car d. 1. Save your information and close all prog rams associated wi th the digital card. 2. Click the remove ha rd wa re icon in th e notificat i on a re a , at t he far right of th e ta skba[...]

Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserti ng an ExpressCard. Do not move or transpor t the computer when an ExpressCard is in u se. NOTE: The following ill ustr[...]

Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive syst em, use the following procedure to saf ely remove th e Exp re ssC ard. 1. Save your information and close all prog rams associated wi th the ExpressCard. 2. Click the remove ha rd wa re icon in th e notificat i on a re a , at t he far right of th e ta skbar,[...]

Inserting a smart card 1. Hold the card label-side up, and gently slid e the card into the smart card reader until the card is seated. 2. Follow the on-screen instruction s for logging on to the computer using the sma rt card PIN. Removing a smart card ▲ Grasp the edge of t he smart card, an d then pull it ou t of t he smar t card reader. Using a[...]

Connecting a USB device CAUTION: To reduce the risk o f damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB port. NOTE: The followi ng illustration may look sli ghtly different than your computer. You will hear a sound when the device has been de tected. NOTE: The first time you [...]

Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the device. ▲ To connect a 1394 device to the computer, connect the 1394 cabl e for the device to the 1394 port. You will hear a sound when the device has been de tected. Removing a 1394 device CAUTION: To reduce the risk of loss [...]

Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector, use mi nimal force to connect the device. ▲ To connect an eSAT A device to the computer, connect the eSATA cable for the d e vice to the eSATA port. You will hear a sound when the device has been de tected. Removing an eSATA device CAUTION: To reduce the [...]

Using a serial device (select models only) Select computer models include a serial port that con nects optional devices such as a serial modem, mouse, or printer. Some serial devices ma y require additiona l support software, which is usually include d with the device. For more information abo ut device-specific so f tware, refer to the manu factur[...]

USB drives include the following types: ● 1.44-megabyte diske t te drive ● Hard drive module ● External optical drive (CD, DVD, an d Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port conn ects the computer to an optional docking or expansion device, so that additional po rts and connectors can be us[...]

Using the docking connector (select models only) The docking conne ctor connects the computer to an op tional docking device. An optional docking device provides ad ditional ports and connect ors that can be used with the computer. NOTE: The following image may loo k slig h tly diff er ent than yo ur co mpu te r or docking device. Using optional e [...]

6 D r i v e s Handling drives CAUTION: Drives are fragile compu t er components that must be handled wi th care. Refer to the following cau tion s be fo re ha ndling driv es. Ad d it i on al ca utions are inc lu d ed with the procedures to which they apply. Observe these precautio ns: ● Before you move a computer tha t is connected to an external[...]

Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the compute r, f iles on the har d drive b ec ome f ra gment ed. Disk Defragme nt er consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state driv[...]

Using HP 3D DriveGuard (select mode ls only) HP 3D DriveGuard protects th e hard drive by parking the drive and halting data requests under eithe r of the following conditions: ● You drop the compu ter. ● You move the compute r with the display closed while th e computer is running on battery power. A short time a f ter the end of one of these [...]

Using HP 3D DriveGuard software The HP 3D DriveGuard so ftware enables you to perform the following tasks: ● Enable and disa ble HP 3D DriveGuard. NOTE: Depending on you r u ser privileges, you may be unab le t o enable or disable H P 3D DriveGuard. Privil eges for non-administrato r users can be changed by members of an administrator group . ●[...]

5. Gently press the disc (3) down onto the tray spindle until the disc snap s into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If yo u h ave no t se lect ed a media player, an AutoPlay dialog box opens. It prompts you to select how you wan t to use the media content. Slot-load CAUTION: Do not insert 8-cm o[...]

When the dis c tr ay opens no rmally 1. Press the rel ease button (1) on the d rive bezel to release the disc tray, and then gently pull o ut the tray (2) un til it stops. 2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the oute r edges of the disc. Hol d the disc by the edg es and avoid touching the flat[...]

3. Remove the disc (3) from the tray by gently p ressing dow n on the spindle while lifting the oute r edges of the disc. Hol d the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fully acces s ible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. Slot-load[...]

Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data, and install applicatio ns, by sharing an optical driv e connected to anothe r co mpu ter in your ne two rk . Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to oth[...]

7 S e c u r i t y Protecting the computer Standard security features pr ovided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) ca n protect your pe rsonal settings and data from a variety of risks. NOTE: Security solutions are designed to act as d e terrents. These deterrents may not prevent a product from b e i ng[...]

Computer risk Security feature Unauthorized r emoval of the computer Security cabl e slot (used with an optional secu rity cable) *Computer Setup is a pre installed, ROM-based utility that c an be used even when the opera ting system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or U SB mouse) or t[...]

Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account. NOTE: This password cannot be used to access Computer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, s[...]

Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. DriveLock master password* Protects access to the internal hard drive that is pr otected by DriveLock. It is also used to remove DriveLock p rotection. This password is set under DriveLock Password s during the enable process. Drive[...]

4. When prompted, type your cu rrent password. 5. When prompted, type your new password again to confirm. 6. To save your change s and exit Computer Setup, click the Save icon in the lower-le ft corner of the screen, and then follow the on-screen instructions. – or – U se the arrow keys to select File > Save Changes and Exit , and then press[...]

To apply DriveL ock protection to an internal ha rd d rive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock p rotection: ● After DriveLock protection is appl ied to a hard drive, the hard drive can be accesse d o nly by entering either the user pa sswo rd or the master p[...]

Entering a DriveLock password Be sure that the hard drive i s inserted into the compute r (not into an optional docking device or external MultiB ay). At the DriveLock Password prompt, type your user or master pa ssw ord (u sing th e sa me kin d o f keys you used to set the password), and then press enter . After 2 incorrect attempts to enter the p[...]

6. Type your master password, and then press enter . 7. To save your change s and exit Computer Setup, click the Save icon in the lower-le ft corner of the screen, and then follow the on-screen instructions. – or – U se the arrow keys to select File > Save Changes and Exit , and then press enter . Your changes go into effect when the compu t[...]

5. Use a pointi ng de vice or the arrow keys to select Disable protection . 6. To save your change s and exit Computer Setup, click the Save icon in the lower-le ft corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit , an d then press enter . Using antivirus softw[...]

Updates to the operating system and other software may have become ava ilable after the comput er left the factory. To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update as so on as possible after you set up your computer. ● Run Windows Upda te mo nt hly thereafter. ● Obtain update[...]

Using the fingerprint reader (select models only) Integrated finge rprint readers are available on select computer mo dels. In orde r to use the f i ng erprint reader, you must set up a user account with a pa ssword on the computer. This account allows yo u to log on to your computer with a swipe of a designa ted finger. You may also use th e finge[...]

8 Maintenance Cleaning your computer Cleaning products Use the following produ cts to safely clean and disinfect your computer : ● Dimethyl benzyl ammon ium chloride 0.3 pe rcent maximum concentration (For example: germicidal disposabl e wipes. These wipes come in a variety of brand names.) ● Alcohol-free glass cleaning flu id ● Water with mi[...]

Cleaning the sides and co ver To clean and d isinfect the sides and cover, use a so ft microfiber clot h or chamois moistene d w ith one of the cleani ng solutions listed pre viously or use an acceptable germicidal disposab le wipe. NOTE: When cleaning th e cover of the computer, use a circular motion to aid in re moving dirt and debris. Cleaning t[...]

Using SoftPaq Download Manager HP SoftPaq Download Ma nager (SDM) is a too l that provides quick access to SoftPaq information for HP business computers witho ut requiring the SoftPaq number. Using this tool, yo u can easily search for SoftPaqs, an d then do w nload and unpack th em. SoftPaq Download M anager works by readi ng and do wnloading, fro[...]

9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication b e tween all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and p rinter). Computer Setup includes setting s for the types of devices installed, the st[...]

To exit Computer Setup menu s, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-scre e n instructions. – or – Use the tab key and the arro w keys to select File > Ignore Changes and Exit , and then press enter [...]

Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS update s on the HP Web site are packaged in comp ressed files called SoftPaqs . Some download packa ges contain a file n amed Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determi[...]

NOTE: If you connect your computer to a networ k, consult the network administrator before installing any software upd ates, especially system BIOS updates. BIOS installation procedures vary . Follow any instructions that are displayed on th e screen after the download is complete. If no instructions are d isplayed, follow these steps: 1. Open Wind[...]

To start Advanced System Diagnostics: 1. Turn on or restart the compu t er. While the “Press the ESC key for Star tup Menu” message is displayed in the lo wer-left corner of the screen, press esc . When the Startup Men u is displayed, press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions . NOTE: If [...]

10 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled bo ot devices. The MultiBoot utility, which is enabled at the factory, controls the orde r in which the system se lects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and US[...]

Enabling boot devices in Computer Setup The computer wil l boot to a USB device or a NIC device on ly if th e de vice ha s first b e en en ab led in Computer Setup. To start Computer Setu p and enable a USB device or a NIC device as a bo ot device, follow these steps: 1. Turn on or restart the compu t er, and then press esc while the “Press the E[...]

● Changing the boot order also changes th e logical drive designa tions. For example, if you start up from a CD-ROM drive with a disc formatted as dr ive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ● The computer will b oo t fr om a N IC device only if the device has been enabled in th e Built-[...]

Dynamically choosing a boot device using the f9 prompt To dynamic ally ch oo se a bo ot device for t he current startup se quence, follow these steps: 1. Open the Select Boo t Device menu by turning o n or restarting the computer, and then pressing esc while the “Press the ESC key for Star tu p Men u ” mess ag e is disp la yed at t he bottom of[...]

11 Computer Management Using Client Management Solutions Client Management Solutions software provid es standards-based solutions for managing client (user) desktop, workstation, notebook, an d tablet computers in a networked environme n t. Client management inclu des the following key capabilities and features: ● Initial software image deploymen[...]

Managing and updating software HP provides several tools for ma naging and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Clie nt Manager for Altiris or to obtain more i nformation about HP Client Manager for Altiris, see th e HP Web site at http://www.hp.co m . ● HP CCM (Client [...]

● Help desk and probl em resolution ◦ Management of help de sk tickets ◦ Remote troublesho oting ◦ Remote problem resolutio n ◦ Client disaster recovery ● Software and operations ma nagement ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identi fy and repair certain appl icat[...]

Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/ go/ss m (English only). Using Intel Active Management Technology (select models only) Intel® Active Mana gem en t T echno lo gy (iAMT ) allo ws discovery, repair, and protection of networked computing asset s. Computers [...]

Select To do this Intel ME Firmware Local Update Disable/enable local management of firmware updates. Intel ME Power Control Configure the management engine power policies. iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable DHCP or configure TCP/IP se ttings. Provision Model Assign the enterpris[...]

A Traveling with the computer For best results, follo w th es e tra ve ling an d sh ipp i ng tips : ● Prepare the comput er for traveling or s hip pin g: ◦ Back up your information. ◦ Remove all discs and all external me dia cards, such as digital cards. CAUTION: To reduce the risk of damage to th e computer, damage to a drive, or loss of inf[...]

hazardous loca tion s. If you are uncerta i n o f th e p olicy tha t ap p lies to t he use of a pa rt icular device, ask for authorization to use i t before you turn it on. ● If you are trave ling int ernationally, follow th es e suggestions: ◦ Check the computer-related customs re gulations for each country or regi on on your itinerary. ◦ Ch[...]

B Troubleshooting resources ● Access Web site links a nd additional information about the co mputer through Help and Support. Select Start > Help and Support . NOTE: Some checkup and repai r tools require an Internet connectio n. HP also provides additional tools that do not require an Internet connection. ● Contact HP Customer Support at ht[...]

C Electrostatic discharge Electrostatic discharge is the rele ase of static electricity when tw o objects come into contact—for example, the shock yo u re ce iv e when you walk acro ss th e ca rp et a nd to uc h a metal door knob. A discharge of static ele ctricit y from fingers or other electrostati c conductors may damage electronic components.[...]

Index Symbols/Numerics 1394 cable, con necting 39 1394 devices connecting 39 defined 38 removing 39 A AC adapter, testing 30 administrator password 54 advanced system diagnostics 69 airport security devices 44 Altiris Deployment Solutions 75 antivirus software 60 audio functions, checking 16 Automatic DriveLock password entering 59 removing 59 B ba[...]

removing 36 removing insert 35 external AC power, using 29 external devices 41 external drive 41 external monitor port 17 F Face Recognition 17 face recognition 52 finding more information 1 fingerprint reader 62 firewall software 6, 60 G GPS 9 graphics modes, switching 31 H hard drive external 41 HP 3D DriveGuard 46 hard drive light 46 HDMI port, [...]

SIM inserting 8 removing 8 Sleep exiting 22 initiating 22 slot-load optical drive 48 smart card defined 36 inserting 37 removing 37 SoftPaqs, downloading 65 software antivirus 60 critical updates 60 deployment 75 Disk Cleanup 45 Disk Defragmenter 45 firewall 60 HP Connec tion Man ag e r 4 recovery 75 updates 76 storing a battery 29 switch, pow er 2[...]