HP (Hewlett-Packard) DL320 G6 инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации HP (Hewlett-Packard) DL320 G6. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции HP (Hewlett-Packard) DL320 G6 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции HP (Hewlett-Packard) DL320 G6 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций HP (Hewlett-Packard) DL320 G6, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции HP (Hewlett-Packard) DL320 G6 должна находится:
- информация относительно технических данных устройства HP (Hewlett-Packard) DL320 G6
- название производителя и год производства оборудования HP (Hewlett-Packard) DL320 G6
- правила обслуживания, настройки и ухода за оборудованием HP (Hewlett-Packard) DL320 G6
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск HP (Hewlett-Packard) DL320 G6 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок HP (Hewlett-Packard) DL320 G6 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта HP (Hewlett-Packard), в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания HP (Hewlett-Packard) DL320 G6, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства HP (Hewlett-Packard) DL320 G6, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции HP (Hewlett-Packard) DL320 G6. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    HP Pr oL ia nt DL3 20 G6 Serv er Us er Gui de Part Number 5305 14 - 002 March 2010 (Sec ond Edition)[...]

  • Страница 2

    © Copyright 2009, 2010 Hewlett - Packard D evel opm ent C omp any, L .P. The info rmation contai ned herein is su bject to chan ge with out not i ce. Th e only war ranti es f or H P produ cts and servi ces ar e set forth in the expr ess warran ty st atem ents accom panying such produ cts and serv ices. Noth ing herein should be const rue d as con [...]

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    C ontents Co mpo n ent identification ............................................................................................................... 7 Front panel components ................................................................................................................................ 7 Front panel LEDs and bu ttons ..............[...]

  • Страница 4

    Redu ndant hot - plu g power supply optio n ...................................................................................................... 32 Hard dr ive optio ns ..................................................................................................................................... 32 Hard dr ive guide lines ..................[...]

  • Страница 5

    HP Insight Se rver Migratio n softwar e for ProLiant ........................................................................................... 61 Keeping the system current .......................................................................................................................... 61 Driv ers ........................................[...]

  • Страница 6

    Mechanical specifi cations ........................................................................................................................... 88 Power supply specific ations ......................................................................................................................... 89 Te chnical support .......................[...]

  • Страница 7

    Compone nt ident ifica tion 7 C omponent ide ntif icati on F ront pane l components • LFF models Item Description 1 Optic al drive blan k 2 Serial label pull tab 3 USB conne ctors (2) 4 Hard driv e bays • SFF models Item Description 1 Optic al drive bl an k 2 Serial label pull tab 3 USB conne ctors (2) 4 Hard driv e bays[...]

  • Страница 8

    Compone nt ident ifica tion 8 F ront pane l LEDs and buttons Item Description Status 1 Internal health LED Green = System health is normal. Amber = Syste m hea lth is d egrade d. To ide ntify the co mpone nt in a degraded sta te, see " System board LEDs (on page 13 )." Red = Sy stem hea lth is crit ical . To id entify the c ompone nt in a[...]

  • Страница 9

    Compone nt ident ifica tion 9 R ear panel component s For this server model, PCI ex pansion slots 1 - 3 and 6 are reserved. Item Description 1 Power cord con nector 2 Mouse connec tor 3 10/100/1000 N IC 1 conn ector/shared i LO 2 manageme nt po rt 4 10/100/1000 N IC 2 conn ector 5 Serial conn ector 6 Slot 5 PCI e2 x16 (4, 2, 1) 7 Slot 4 PCI e2 x16 [...]

  • Страница 10

    Compone nt ident ifica tion 10 Item Description Status 1 UID button /LED Blue = Activated Flashing = System is being managed remotely . Off = Deactivate d 2 NIC/iLO 2 link Green or flashing green = Activity ex ists. Off = No activity exists. 3 NIC/iLO 2 activity Green = Link exists. Off = No link exists. P CI expansion slot definitio ns For this se[...]

  • Страница 11

    Compone nt ident ifica tion 11 Item Description 6 Dedicat ed iLO 2 modul e conne ctor (op tiona l) 7 NMI jumper 8 System battery 9 TPM connecto r 10 DIMM slots 1 -9 11 Reserved 12 System power connector 13 Fan 1 co nnector 14 Fan 2 co nnector 15 Processor soc ket 16 Fan 3 co nnector 17 Fan 4 co nnector 18 Fan 5 conn ector* 19 Power conn ector 20 Fr[...]

  • Страница 12

    Compone nt ident if icati on 12 Position Default Functi on S6 Off Off = Normal operati on On = BIOS will clea r CMOS a nd NVRA M* S7 Off Reserved S8 Off Reserved * "On" activat es the funct ion. N MI fu nctio nality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional [...]

  • Страница 13

    Compone nt ident ifica tion 13 S ystem bo ard LEDs Item LED description Status 1 Fan 6 fai lure (reserved) — 2 Power suppl y Off = N o AC power or failed power sup ply Green = Power supp ly is on and functioni ng. 3 Overtem perature Amber = System has reac hed a caut ionary or critical temperature level. Off = Norma l 4 Fan 1 fai lure Amber = Fan[...]

  • Страница 14

    Compone nt ident ifica tion 14 S ystem LEDs and inter nal health LED combinat ions When the internal health LED on the front panel illuminat es either amber or red, th e server is exp eriencing a health event. Combinations of illu minated sys tem LEDs and the internal health LED indicate system status. The front panel health LED s indicate only the[...]

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    Compone nt ident ifica tion 15 Fan 6 is reserved.[...]

  • Страница 16

    Opera tions 16 O per atio ns P ower up th e server To power up t he server, pre ss the Power On/Standby bu tton. P ower down the server WARNING: To reduce the risk of per sonal inju ry, electric shock, or dam age to the equipment, remove the power c ord to remove po wer from the server. The fro nt panel Power On/Standby button does not completely s[...]

  • Страница 17

    Opera tions 17 5. Place t he server on a sturdy, level surface. R emove the a ccess panel WARNING: To reduce the risk of personal injury from hot surfaces, allo w the driv es and the internal system c omponents to cool before tou ching them. CAUTION: Do no t operate the server fo r long periods wi th the access pan el open or removed. Oper ating th[...]

  • Страница 18

    Opera tions 18 CAUTION: To prevent dam age to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board a ssembly . 1. Power do wn the server (on page 16 ). 2. Remove the ser ver from the ra ck (on page 16 ). 3. Remove the ac cess panel (on pa ge 17 ). 4. Disconnect all int[...]

  • Страница 19

    Opera tions 19 1. Install the PCI riser board assembly . 2. Connect any internal cables for expansion boards. 3. Install the access panel. 4. I nstall the server into the rack.[...]

  • Страница 20

    Setup 20 Se tup O ptional insta llation services Delivered by exp erienced, c ertified engineers, HP Care Pack services help you keep your servers up a nd running with s upport packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level o[...]

  • Страница 21

    Setup 21 O ptimum envir onment When installing the server in a rack, select a location that meets the environmental standards described in this sectio n. S pace a nd airflow req uirement s To all ow for servicing and adequate ai rflow, obser ve the following spac e and airflow requ irements when deciding where to install a rack: • Leave a minimum[...]

  • Страница 22

    Setup 22 The maximum recommended ambient operating temperature (TMRA) for mo st server products is 35°C (95°F). The temp erature in the ro om where the r ack is located mu st not exceed 35°C (95°F). CAUTION: To reduc e the risk of damage to the equipment when installing third - party options: • Do not permit optional equipment to impede airfl[...]

  • Страница 23

    Setup 23 R ack warnings WARNING: To redu ce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks a re extended to the floor. • The full weight of the rack rests on the leveli ng jacks. • The stabilizing feet are attached to the rack if it is a single - rack installation. • The racks are coupled together[...]

  • Страница 24

    Setup 24 I nstalling the server int o the rack To install the server into a ra ck with square, round, or threaded holes, refe r to the instructions that ship with the rack hardware kit. If you are installing the serv er into a telco rack, order th e appropria te option kit at the RackS olutions.com website ( http://www.rac ksolutions.co m/hp ). Fol[...]

  • Страница 25

    Setup 25 I nstalling th e operating system To operate properly, the server must have a supported OS. For the latest information on OS support, refer to the HP website ( http://www.h p.com/go/supportos ). Two methods are available to install an OS on the server: • SmartStart assisted installation — Insert the SmartStart C D into the CD - ROM dri[...]

  • Страница 26

    Hardware options i nstallation 26 H ar d w ar e options installati on I ntroduction If more than one option is b eing installed, read the installa tion instructions for all th e hardware options and identify similar steps to stre amline the installation process. WARNING: To reduce the risk of per sonal inju ry from hot surfaces, a llow the drives a[...]

  • Страница 27

    Hardware options i nstallation 27 Channel Slot Slot number 3 I F C 7 8 9 This multi - channel architecture provides e nhanced performance in Advanced ECC mode. This architecture also enables the Mi rrored Memory and Loc kstep memo ry modes. This server su pports bo th Register ed PC3 DIMMSs (RDIMMs) and Unbuffered DIMMs (UDIMMs). DIMM slots in this[...]

  • Страница 28

    Hardware opti ons installation 28 The memory sub system may be p opul ated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the fo llowing illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single- rank 2R = Dual - rank 4R = Qua[...]

  • Страница 29

    Hardware options i nstallation 29 Advanced Memory Protection optio ns are configured in RBS U. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mo de. For more information, see " HP ROM - Based Setup Utility (on pa ge 53 )." For the latest memory configuration informat ion, s[...]

  • Страница 30

    Hardware options i nstallation 30 • Each channel supports up to two Unbuffered DIMMs. • If quad - rank DIMMs are installed for a processor, a maximum of two DI MM s can be installed on each channel for that process or. • If a channel contains quad - rank DIMMs, the quad - rank D IMM must be installed first on that channel. DIMM speeds are sup[...]

  • Страница 31

    Hardware options i nstallation 31 o Last: G and H o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RB SU to configure t he system for Lockstep memory suppor t (" Configuring lo ckstep memo ry " on page 55 ). I nstalling a DIMM CAUTION: [...]

  • Страница 32

    Hardware options i nstallation 32 R edundant hot - plug power supply option To install the component: 1. Remove the po wer supply bla nk. 2. Install the power supply. 3. Conn ect the power co rd to the power supply. 4. Conn ect the power co rd to the AC power sourc e. H ard drive options The server provid es non - hot - plug capability throu gh an [...]

  • Страница 33

    Hardware options i nstallation 33 • Drives must be the sam e capaci ty to provide the greate st storage spac e efficienc y when drives a re grouped together into the same drive array. Optional storage controllers provide support for hot - plug capability and drive LEDs. Controller options are: • The embedded controller supports non - hot - plug[...]

  • Страница 34

    Hardware options i nstallation 34 3. Remove the har d drive. I nstalling a hard drive IMPO RTANT: Ho t - plug capability and drive LED support are only available when a supported optional controller is installe d in the server. 1. Power do wn the server (on page 16 ). 2. Remove the exi sting hard drive blank (" Removing a hard drive blank &quo[...]

  • Страница 35

    Hardware options i nstallation 35 4. Install the hard drive. O ptical dri ve option To install the component: 1. Power do wn the server (on page 16 ). 2. Remove the ser ver from the ra ck (on page 16 ). 3. Remove the ac cess panel (on page 17 ). 4. Remove the air baffle (on page 17 ). 5. Remove the 9.5 - mm optical drive blank. Retain the blank for[...]

  • Страница 36

    Hardware options i nstalla tion 36 6. Ins tall the 9.5 - mm optic al drive assembly. W hen fully inserted, t he assembly lockin g latch c licks. 7. Using a T - 15 screwdri ver, secur e the drive to the ch assis. 8. Connect the opti cal drive and power cable to the optical drive.[...]

  • Страница 37

    Hardware options i nstallation 37 9. Route the cable, and then connect the SATA connector to the system board. 10. Connect the power c onnector to the power supply backplane. 11. Install the access panel. 12. Install the server into the rack. D edicated i LO 2 port module option To install the component: 1. Power do wn the server (on page 16 ). 2. [...]

  • Страница 38

    Hardware options i nstallation 38 6. Using a T - 15 Torx screwd river, inst all the dedicated iLO 2 management port module. 7. Install the access panel. 8. Install the server into the rack. E xpansion boar d option To install the component: 1. Power do wn the server (on page 16 ). 2. Remove the ser ver from the ra ck (on page 16 ). 3. Remove the ac[...]

  • Страница 39

    Hardware options i nstallation 39 7. Install the expansion board. IMPO RTANT: Th e server do es not power up i f the PCI riser board assembl y is not seated properly. 8. Install the PCI riser board assembly (on page 18 ). 9. Connect all internal cables for expa nsion boards. 10. Install the access panel. 11. Install the server into the rack. P CI -[...]

  • Страница 40

    Hardware options i nstallation 40 7. Remove the PC Ie riser board f rom the assembly. 8. Install the optional PCI - X riser board. 9. Install a PCI - X expansion board (" Expansion board option " on page 38 ). IMPO RTANT: Th e server do es not power up i f the PCI riser board assembl y is not seated properly. 10. Install the PCI riser boa[...]

  • Страница 41

    Hardware options i nstallation 41 IMPO RTANT: Th e server do es not power up i f the PCI riser board assembl y is not seated properly. 8. Install the PCI riser board assembly (on page 18 ). 9. Connect the mini - SAS to mini - SAS cable, provided in the mini - SAS to mini - SAS cable option kit, to the hard drive backplane and to the storage control[...]

  • Страница 42

    Hardware options i nstallation 42 7. Install the ca che modu le. 8. Install the storage controller, if not ins talled (" Storage controller option " on page 40 ). 9. Install the capacitor pack. 10. Route the cable. (" BBWC battery pack or FBWC c apacitor pack cabling to an optional controller " on page 51 ) 11. Install the acces[...]

  • Страница 43

    Hardware options i nstallation 43 CAUTION: After the server is power ed down, wait 15 s econds and th en check the amber LED before unplugging the cable from the cache module. If the amber LE D blinks after 15 seconds, do not remove the cable f rom the cache mo dule. The cache m odule is backing up data, and data is lost if the cable is detached. I[...]

  • Страница 44

    Hardware options i nstallation 44 6. Connect the c able to the cache module. 7. Install the battery pack. 8. Route t he c able (" BBWC battery pack or FBWC capac itor pack cabling to an optional controller " o n page 51 ). 9. Install the access panel. 10. Install the server into the rack. H P Trusted P latform Modu le option Use these ins[...]

  • Страница 45

    Ha rdware options installation 45 Enabling the TPM requ ires ac cessing the ROM- Based Setu p Utility (RBSU) (" HP ROM - Based Setup Utility " on page 53 ). For more information about RBSU, see the HP website ( http://www.hp.com/support/smartstart/docum entation ). TPM installation requires the use of drive encryption technology, such a s[...]

  • Страница 46

    Hardware options i nstallation 46 5. Install the TPM board. Press down on the connecto r to s eat the board. 6. Install the TPM security rivet by pressing the riv et firmly into the system board. 7. Install the access panel. 8. Inst all the server into the rack. 9. Power u p the server (on page 16 ). R etaining t he recovery k ey/pa ssword The reco[...]

  • Страница 47

    Hardware options i nstallation 47 • Do not save the recovery key/password on the encrypted hard drive. E nabling the Trusted Platform Module 1. When prompted durin g the start - up sequence, ac cess RBSU by pressing the F9 key. 2. From the Main Menu, selec t Server S ecuri ty . 3. From the Server Security Me nu, selec t Trusted P latf orm Mod ule[...]

  • Страница 48

    Cablin g 48 C abling C abling over view This section provides guidelines that help you make informed decisions about cabli ng the serv er and hardware options to optimize performance. N on - redundant powe r supply cabling CAUTION: When ro uting cables, always be sure that the cables are not in a position where they can be pinched or air flow can b[...]

  • Страница 49

    Cablin g 49 O ptional redundant power s upply cabling CAUTION: When ro uting cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPO RTANT: Ro ute the cables wi th out blocking the airflow or other installed components . Use the cable clips installed in the chassis to manage cable rout[...]

  • Страница 50

    Cablin g 50 IMPO RTANT: Rou te the cables without blocking the airflow or other installed components. Use the cable clips installed in the chassis to manage cable routing. S ATA cabling CAUTION: When ro uting cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPO RTANT: Rou te the cab[...]

  • Страница 51

    Cablin g 51 CAUTION: When ro uting cables, always be sure that the cable s are not in a posi tion where they can be pinched or air flow can be blocked. B BWC battery pack or FBWC capacitor pac k cabling to an optional controller[...]

  • Страница 52

    Configuration and u tilities 52 C onfi gur ati on and utilities C onfigur at ion tools S martStart software SmartStart is a collection of software that optimizes single - server setu p, providing a simple and con sistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable co[...]

  • Страница 53

    Configuration and u tilities 53 variables to determine the configuration and then writes the results to an editable script file. This file can then be deployed ac ross multip le servers with similar hardware and soft ware componen ts. For mor e information, refer to the SmartSt art Scripting Toolkit User Guide on the HP websi te ( http://h18004.www[...]

  • Страница 54

    Configuration and u tilities 54 NOT E: If the boot drive is not empty or has been written to in the past, ORCA does not automatically confi gure the arra y. You m ust run ORCA t o config ure the ar ray s etting s. Drives installed Drives used RAID lev el 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA [...]

  • Страница 55

    Configuration and u tilities 55 7. Press the Es c key to exit th e current men u or press the F10 ke y to exit R BSU. For more information on mirrored me mory, see the white paper on the HP website ( http://h18000.w ww1.hp. com/produ cts/servers/tech nology/memo ryprotec tion.html ). C onfigur ing lockst ep memory To confi gure Lockstep mem ory: 1.[...]

  • Страница 56

    Configuration and u tilities 56 • Setting the c ontroller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the contr oller user guide. For more information regarding the defaul t configurations that ORCA uses, refer to [...]

  • Страница 57

    Configuration and u tilities 57 ASR increases ser ver availabil ity by restarting the ser ver with in a specified time after a system hang or shutdown. At the same time, t he HP SIM console no tifies you by sendin g a message to a desi gnated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU[...]

  • Страница 58

    Configuration and u tilities 58 S torageW orks libra ry and tape tools HP StorageWorks L&TT provides functionality for f irmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective s ervice actions, and some utilit y functions. It also provides seamless integration with HP hardware support by genera[...]

  • Страница 59

    Configuration and u tilities 59 U SB support HP provides both standard USB support and legacy USB support. Standard support is pro vided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the sys tem ROM. Legacy USB suppo r t provi[...]

  • Страница 60

    Configuration and u tilities 60 H P Insight Diagnostics survey funct ionality HP In sight Diagnostics (on page 59 ) provide s survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that may no t be supported by the server. For opera ting systems supp orted by t[...]

  • Страница 61

    Configuration and u tilities 61 • For small and midsize environments: HP Insight Remote Support Standard provides basic remo te monitoring, notification/ advisories and service dispatc h. It is opti mized for environment s with 1 to 50 servers and c an be installed on a shared HP ProLiant Wi ndows applica tion server. The sof tware supports HP EV[...]

  • Страница 62

    Configuration and u tilities 62 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required . These drivers, as well a s other option drivers, ROM images, and value - add software can be downloaded from the HP website ( http://www.hp.com/support ). IMPO RTANT: A lwa ys perform a backup befor[...]

  • Страница 63

    Troubleshooting 63 T r oubleshooting T roubleshooting resou rces The HP ProLi ant Servers Trou bleshooting Gu ide prov ides procedures for resolving c ommon problems and comprehensive courses of action fo r fault isolation and identification, error message interpretation, issue resolutio n, and softwar e maintenance on Pr oLiant servers and server [...]

  • Страница 64

    Troubleshooting 64 S ymbols on equ ipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous ener gy circuits o r electric shock hazards. Refer all serv icing to qualified personnel. WARNING: To reduce the risk of injury from electric shock h[...]

  • Страница 65

    Troubleshooting 65 WARNING: To reduce the risk of el ectric shock or damage to the equipmen t: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power co rd into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supp[...]

  • Страница 66

    Troubleshooting 66 P repare t he server for diagnos is 1. Be sure the server is in the p roper operating environment with ade quate power, air conditioning, and humidity control. For required env ironmental conditions, see the serv er documentation. 2. Record any error messages disp layed by the system. 3. Remove all di skettes, C D - ROMs, DVD - R[...]

  • Страница 67

    Troubleshooting 67 S ervice notificatio ns To view the latest ser vice notif ications, refer to the HP website ( http://www.hp.c om/go/bizsupport ). Select the appropriate server model , and then click the Troubleshoot a Problem link on the product page. T roubleshooting flowcharts To effectively troubleshoot a problem, HP recom mends that you star[...]

  • Страница 68

    Troubleshooting 68 G eneral diagnosis flowchart The General d iagnosis flowc hart provides a ge neric approach to troubleshooting. If you are unsure o f the problem, or if the other flowcharts do not fix the problem, use the following f lowchart. Item Refer to 1 " Sympt om informa tion (on page 65 )" 2 " Loose connec tions (on pag e [...]

  • Страница 69

    Troubleshooting 69 Item Refer to 5 "Gene ral memo ry p roblems a re occurr ing" in the HP P roLiant Servers Troubleshooting Guide locat ed on the Doc umentat ion CD o r on the HP website ( http://www.hp.com/support ) 6 Server ma intena nce and servic e guide, locat ed on the Document ation CD or the HP website ( http://www.hp.com/products[...]

  • Страница 70

    Troubleshooting 70 S erver powe r - on problems flo wchart Symptoms: • The server does not po wer on. • The system pow er LED is off o r amber.[...]

  • Страница 71

    Troubleshooting 71 • The external health L ED is red or amber. • The internal health LED is red or amber. NOT E: For the location of serv er LEDs and information on their statuses, refer to the serve r documentation. Possible ca uses: • Improperly seated or faulty power supply • Loose or fau lty power cord • Power sour ce problem • Powe[...]

  • Страница 72

    Troubleshooting 72[...]

  • Страница 73

    Troubleshooting 73 P OST prob lems flowcha rt Symptoms: • Server does not complete PO ST NOT E: The server has com pleted POST when the system attempts to acc ess the boot device. • Server com pletes POST with errors Possible pro blems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Refer t[...]

  • Страница 74

    Troubleshooting 74 Item Refer to O S boot prob lems flowcha rt Symptoms: • Server does not boot a previously installed operating system[...]

  • Страница 75

    Troubleshooting 75 • Server does not boot SmartStart Possible ca uses: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order se tting in RBSU Item Refer to 1 HP ROM- Based Setup Uti lity Us er Guide ( http://www.hp.com/servers/smartstart ) 2 " POST problems f lowchart (on page 73 )" 3 • "Hard dr[...]

  • Страница 76

    Troubleshooting 76 S erver fau lt indica tions flow chart S ymptoms: • Server boots, but a fault event is reported by Insight Management Ag ents (on page 58 ) • Server boots, but the internal he alth LED, exte rnal health LED, or component health LE D is red or amber[...]

  • Страница 77

    Troubleshooting 77 NOT E: For the location of s erve r LEDs and information on their stat uses, refer to the se rver documentation. Possible ca uses: • Improperly seated or faulty internal or e xternal component • Unsupported component installed • Redundancy failure • System overtemp erature c ondition Item Refer t o 1 " Mana gement ag[...]

  • Страница 78

    Troubleshooting 78 P OST error messa ges and beep codes For a co mplete listing of error messages, refer to the "PO ST error message s" in the HP ProLiant Serv ers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potenti al problems, ALWAYS read the warnings and ca[...]

  • Страница 79

    Battery replacement 79 B at tery r eplacement If the server no longer auto matically display s the correct date and time, you may need to replace the battery that provides power to the real - time cl ock. Under norm al use, battery li fe is 5 to 10 years. WARNING: The co mputer contains an internal lithium manganese dioxide, a vanadium pentoxide, o[...]

  • Страница 80

    Battery replacement 80 For more information about battery replacement or proper disposal, contact an authorized reseller or an authori zed service provider.[...]

  • Страница 81

    Regulato ry comp liance no tices 81 R egulator y compli ance notice s R egulator y compliance identif icatio n numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulat ory model number. The regulatory mode l number can be found on the product nameplate label, along with all [...]

  • Страница 82

    Regulat ory co mplianc e notices 82 to radio c ommunicati ons. However, there is no guarantee that interference will not occur in a parti cular installation. If this equipment does cause harmful interference to radio or telev ision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to co rrect the [...]

  • Страница 83

    Regulat ory co mplianc e notices 83 C anadian notice (Avis Canadien) Class A equipment This Class A digital apparatu s meets all requirements of the Canad ian Interference - Causing Equipment Regulation s. Cet appareil numérique d e la classe A respecte tou tes les exigences du Règlem ent su r le matériel brouilleur du Canada. Class B equipment [...]

  • Страница 84

    Regulat ory co mplianc e notices 84 This symbol on the product or on its packaging indicates that this produc t must not be disposed of wi th your other hou sehold waste. Inst ead, it is your r esponsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electric al and electro nic [...]

  • Страница 85

    Regulat ory co mplianc e notices 85 K orean notice Class A equipment Class B equipment C hinese noti ce Class A equipment L aser co mpliance This product may be provided with an optical stor age dev ice (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices c ontains a laser that is classified as a Class 1 Laser Produ ct i[...]

  • Страница 86

    Regulat ory co mplianc e notices 86 WARNING: The co mputer contains an internal lithium manganese dioxide, a van adium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery t[...]

  • Страница 87

    Electrostatic discharge 87 E lectr ost ati c disc har ge P reventing electrostatic discharge To prevent damaging the system, be aware of the prec autions you need to follow when sett ing up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static - sensitive de vices. [...]

  • Страница 88

    Specifi cations 88 S pec if icati on s E nvironment al specif ications Specification Val ue Tempera ture Opera ting 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non - operat ing 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Maxim um ra te of tem pe ratur e change Opera ting 2,3 1 0°C/hr ( 18°F/hr) Non - operat ing 20°C/hr (36° F/hr) Relativ e humi d[...]

  • Страница 89

    Specifi cations 89 Specification Val ue Weight (max imum configura ti on: all har d drives , power supplie s, and processors installed) 13.60 kg (29.9 8 lb) Weight (mini mum configuration : one hard drive, po wer supply, an d processor installed) 11.60 kg (25.5 7 lb) P ower suppl y specification s Depending on in stalled option s, the server is con[...]

  • Страница 90

    Specifi cations 90 Rated in put power 450 W at 100V AC i nput 420 W at 200V AC input BTUs per hour 1708 at 100V AC input 1640 at 20 0V AC input Powe r supply out put Rated ste ady - state power 340 W at 100V t o 120V AC input 340 W at 200V t o 240V AC input Maximum pe ak power 340 W at 100V t o 120V AC input 340 W at 200V t o 240V AC input • HP P[...]

  • Страница 91

    Speci ficatio ns 91 Rated in put power 575 W at 100V AC i nput 575 W at 200V AC input BTUs per hou r 1962 at 120V AC i nput 1962 at 200V to 2 40V AC input Powe r supply out put Rated ste ady - state power 500 W at 100V t o 120V AC input 500 W at 200V t o 240V AC input Maximum pe ak power 500 W at 100V t o 120V AC input 500 W at 200V t o 240V AC inp[...]

  • Страница 92

    Technica l support 92 T ec h ni cal support B efore you contact HP Be sure to have the following info rmation available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicabl e error messages • Add- on boards or hardw[...]

  • Страница 93

    Technica l support 93 • Optional — Parts for whi ch customer self repair is optio nal. These parts are also designed for customer self repair. If, howev er, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not desi[...]

  • Страница 94

    Technica l support 94 Pour plus d' informations sur le programme CSR de H P, contactez votre Mainteneur Agrée local. Pour plus d'inform ations sur c e programme en Amériqu e du Nord, co nsultez le site W eb HP ( http://www.hp.com/go/selfrepair ). R ipar a zi one da parte del c lie nt e Per abbreviare i tempi di riparazione e garantire u[...]

  • Страница 95

    Technica l support 95 HINWEIS : Eini ge Teile sind nic ht für Customer Self Repair ausgelegt. Um den Garantiean spruch des Kunde n zu erfü llen, muss das Teil von einem HP Servicepartn er ersetzt werden. Im i llustrierten T eilekatalog sind diese Teile m it „No“ bzw. „ Nein“ gekennzeichnet . CSR - Teile w erden abhängig von der Verfü gb[...]

  • Страница 96

    Technica l support 96 el caso de to das sustituc iones que lleve a cabo el c liente, HP se hará ca rgo de todos los gastos de envío y devolució n de componen tes y escogerá la empresa d e transporte que se u tilice para dicho serv icio. Para obtener más información acerca del programa de Reparaciones del propio c liente de HP, póngase en con[...]

  • Страница 97

    Technica l support 97 Opcional – Peç as cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo client e. No entanto, se desejar q ue a HP a s substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças[...]

  • Страница 98

    Technica l support 98[...]

  • Страница 99

    Technica l support 99[...]

  • Страница 100

    Acrony ms and abbreviations 100 A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ASR Automati c Server Recovery DDR double data rate IEC International Electrotechnical Commission iLO Integra ted Lights - Out IML Integrated Management Log KVM keyboard, video, and mouse NMI non - maskable interrupt NVRAM non - vo[...]

  • Страница 101

    Acrony ms and abbreviations 101 PCI -X peripheral componen t interconnect extended PDU power distribution unit POST Power - On Self Test PSP ProLiant Support Pack RBSU ROM- Based Setup Utility RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SIM Systems Insight Man ager UID unit identificati on USB universal serial bus VCA Version[...]

  • Страница 102

    Index 102 A access panel 17 activity LED 8 ACU (Array Configuration Utility) 55 additional information 63 ADU (Array Diagnostic Utility) 60 air baffle 17 airflow requirements 21 Altiris eXpress Depl oyment Server 56 Array Configuration Utility (ACU) 55 authori zed reseller 92 authorized technician 64 auto - configuratio n process 53 B battery 12, 7[...]

  • Страница 103

    Index 103 F f ans 14 FBWC module 41 FCC (Federal Communications Commission) notice 81, 82 FCC rating label 81 features 7 Federal Communications C ommission (FCC) notice 81, 82 firmware upgrade utility, troubleshooting 63 front panel buttons 8 front panel components 7 front panel LEDs 8, 14 G general diagnosis flowchart 68 grounding methods 87 groun[...]

  • Страница 104

    Index 104 optimum environment 21 Option ROM Configuration for Arrays (ORCA) 55 options installation 23, 26 ORCA (Option ROM Configuration for Arrays) 55 OS boot problems flowchart 7 4 P passwords 46 PCI expansion slot d efinitions 10 PCI riser b oard assembly 17, 18, 53, 56, 59, 60, 63 PCI slots 16 PCI - X riser board 39 phone numbers 92 POST error[...]

  • Страница 105

    Index 105 T PM (Trusted Platform Module) 44 troubleshooting 63 troubleshooting flowcharts 67 troubleshooting, firmware upgrade utility 63 Trusted Platform Module (TPM) 44, 46 U UDIMM configuration 29 UID button 8, 9 UID LED 8, 9, 12 updating the system ROM 58 UPS (uninterruptible power supply) 22 USB support 59 utilities 52 V ventilation 21 W warni[...]