HP (Hewlett-Packard) C6431-90048 инструкция обслуживания

Qu i c k He l p Qu i c k He l p Qu i c k He l p Qu i c k He l p M ac intosh M ac intosh M ac intosh M ac intosh *C6431-90048* C64 31-9 004 8[...]

quic k h elp hp deskjet 995c series table of contents learn to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 introducing the hp deskjet 995c series printer . . . . . . . . . . . . . . . . . 2 terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 notices and acknowledgments . . . . . . [...]

product maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 54 print cartridge status light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 r eplacing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 automatically cleaning print cartridges . . . . . . . . . . . . . . . . . . . . . 61 manuall[...]

1 le arn to pr int • introducing the hp deskjet 99 5c ser ies printer • terms and con ventions • notices and acknowledgments • learning about printer featur es • using paper tra y s • pr in ting with the hp de skj et pr int er • setting c ustom printing mar gins[...]

2 intr oducing t h e hp deskjet 9 9 5c ser ies printer Congratulations! You have purchased an HP Deskjet printer which is equipped with several new features: • A d vanced Blue tooth w ir eless comm unicati ons f eatur e allo w s y ou to pr int w ith a w ide r ange o f pr oduc ti v ity tools w ithou t a cable connec tio n • Inf r ar ed pr inting[...]

3 terms and con ventions The following terms and word conventions are used in quick help : terms The HP Deskjet 995c series printer is referred to as HP Deskjet 9xx or HP Deskjet . sym b o l s The > symbol guides you through a series of software steps. For example: Click M acintosh HD > Utilities > hp deskjet > hp deskjet utilit y to o [...]

4 notices and ac kno w ledgm ents hew let t-pac k ar d compan y notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett[...]

5 l earning about pr inter featur es buttons and lights The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer. 1. Cancel button 2. Print Cartridge Status s ymbol and light 3. R esume button and light 4. P o wer button and light 5 . B[...]

6 print cartridge status s ymbol and light The light above the Print Cartridge Status symbol flashes when you need to check the status of the print cartridges. resume button and light The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button[...]

7 infr ared lens The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Palm Pilot, laptop, or notebook computer. automatic two -sided printing module The Automatic Two-Sided Printing Module is a special hardware feature that enables the printer to automatically print on [...]

8 manual two -sided printing Manual Two-Sided Printing is a feature that enables the printer to print both sides of a page. automatic paper -t ype sens or The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the printer ’ s In tray. This feature, particularly when used with HP paper and[...]

9 using paper tr a y s in tra y The In tray holds paper or other media to be printed. 1. In tra y pulled out 2. paper length guide 3. paper width guide 1. Out tra y 2. In tr ay pushed in[...]

10 out tra y Change the position of the Out tray for different printing needs. 1. single env elope slot 2. Out tra y do wn 3. Out tr ay e xtension 1. Out tra y up Out tr a y do wn - Leave the tray in the down position for most types of printing and single envelope printing.[...]

11 Out tra y e xtension - Pull the tray extension out when printing a large number of pages. Also extend the tray when you are printing in draft mode to prevent the paper from falling out of the tray. When the print job finishes, push the tray extension back into its storage slot. Out tr a y up - Place the tray in the up position to properly load b[...]

12 pr inting with th e hp d eskjet pr inter The printer is controlled by software installed on your computer. The printer software, also called the printer driver, provides dialog boxes which communicate your print requests to the printer. Select the printer you are using as the default printer before printing. selec ting th e default printer using[...]

13 selec ting th e default pr inter using oth er options Other options allow you to select a default printer without using the Chooser. Try one of these options: • Cli c k the pr inter i con on the me nu bar , then se lect hp desk jet 9xx . • Cli c k the contr ol str ip icon on the edge o f the desktop t o e xpand the contr ol str ip . Cli c k [...]

14 selec ting print settings The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method provided. contr olling page lay out 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Pa g e S e t u p to displa y the hp deskj et 9xx P age Setup[...]

15 selec ting print options 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Print to displa y the hp deskj et 9xx sc r een . T he Gener al def ault opti on sc r e en appear s. S elect the n umber of cop ies to pr int , whi c h pages ar e to be pr in ted , and the pr int or de r . Y ou can also v ie w the cur r en t pr int optio ns w [...]

16 7. Sele ct Bac k ground Pr inting to c hoos e f or egr ound or bac k gr ound pr in t options and pr int time . • Sele ct Back gr oun d to con tinue w or king on a doc ume nt w hile pr inting tak es p lac e . • Sele ct Fo re g ro u n d for f as ter pr inting; h o w e v er , y ou canno t w ork o n other ta sks until pr inting is complet e . Ot[...]

17 • Stopping and r estarting printing -S e l e c t Stop Prin t Q ueue fr om the Printing men u option . -S e l e c t Start Print Queue fr om the Prin ting menu opti on to re s u m e p ri n t i n g. • Changing printers - T o mo v e a pr int j ob fr om one pr inte r to another pr inter of the s ame type , drag the pr in t r eques t ico n to the [...]

18 desk top pr in ting Desktop printing allows you to print several documents at once, or to print a document that is formatted for printing on a particular printer. Use one of the following methods to print documents from the desktop: • Dr ag the i cons of the doc umen ts y ou w ant to pr int t o the pr inter i con on the deskt op . • Selec t [...]

19 set ting c ustom pr inting mar gins The printer cannot print outside a designated area of the page. Your document content must be contained within the printable area. When you used nonstandard paper sizes and select the Edit Custom P aper Siz es in the Page Setup screen, the paper width and length must be set for the paper size. Follow these ins[...]

20 pr inting on paper and ot her m edia • env elopes • transpar encies • labels • business cards, inde x car ds, and other small m edia • photogr aphs • greeting car ds • posters • banners • ir on -on transf ers • manual two -sided printing[...]

21 en v elopes Print a single envelope using the envelope slot, or print multiple envelopes using the In tray. printing a single en velope prepar ing to print 1. P lace the en v elope — w ith the f lap side o n the left and fac ing up — into the single en v elope slot . 2. P ush the en v elope f orwar d until it s tops . printing the env elope [...]

22 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e env elope si z e • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Po r t r a i t 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in the Ge n[...]

23 printing multiple en velopes prepar ing to print 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. P lace no mo r e than 15 en v elopes — w ith the flap si de on the left and facin g up — in the tr ay . 4. P ush the en v elopes f orw ar d until the y st op . 5. Slide the pa per guide[...]

24 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e env elope si z e • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Po r t r a i t 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in the Ge n[...]

25 tr anspar enc ies prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. F an the edges o f the tr anspar enc y sheets to s epar ate them , then ali gn the edges . 4. P lace no mo r e than 30 tr anspar ency shee ts in the tr ay w ith the r ough side do wn and the adhe si [...]

26 printing tr anspar enc ies 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Pa g e S e t u p . 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e si z e • Scaling (%) : Appr opr iate (100 is the de fa ult) • Orientation : Appr opri ate or ientati on 4. Click OK . 5. Click Fi l e > Print . T he hp deskj[...]

27 labels prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. F an the edges o f the label sheets t o separ ate the m , then align the label edge s. 4. L oad no mor e than 20 labe l sheets — labe l side do w n — in the tr a y . 5. Slide the pa per guide s snugl y agai[...]

28 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in the Ge ner al f ield t o selec t the necess ar y optio ns. 6. Sele ct P aper T ype/Quality , then ch oos e the fo llo w ing: • P aper T ype : Plain paper • Print Quality : Normal 7. Sele ct Lay ou[...]

29 business cards, inde x cards, and other small med ia prepar ing to pr int 1. P ull out the In tr ay , then r a ise the Out tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. Alig n t h e m ed ia e d ge s. 4. P lace no mor e than 4 5 car ds or othe r small media in the tr a y . 5. P ush the car ds or media f o[...]

30 printing business car ds, inde x cards, and other small me dia 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Pa g e S e t u p . 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e car d si z e • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Po r t r a i t 4. Click OK . [...]

31 photogr aphs prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. F an the edges o f the phot o paper to s epar ate them , then ali gn the photo paper edges . 4. P lace no mor e than 20 sheets of photo pa per — pr int si de do w n — in the tr a y . 5. Slide the pa p[...]

32 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e paper si z e • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Appr opri ate or ientati on 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in[...]

33 gr eeting car ds prepar ing to pr int 1. P ull out the In tr ay , then r a ise the Out tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. F an the edges o f the gr eeting car ds to separ ate them . 4. Ali gn the edges of the car ds, then place no mor e than 5 car ds in the tr a y . 5. P ush the car ds f orwar[...]

34 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e car d si z e • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Po r t r a i t 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in the Ge ner a[...]

35 posters prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. F an the edges o f the sheets to s epar ate them , then ali gn the edges . 4. P lace the pape r in the tr ay . 5. Slide the pa per guide s snugl y against the pa per , then push the tr ay f orwar d un til it s[...]

36 6. Sele ct P aper T ype/Quality , then ch oos e the fo llo w ing: • P aper T ype : Plain paper • Print Quality : Normal 7. Sele ct Lay out , then c hoo se the f ollo w ing: • Til i n g : (in Multiple P ages P er Sheet dr op-do w n list) Sele ct t hi s op tion • Til i ng S ize : 2 x 2 , 3 x 3 , or 4 x 4 • Print Bor der : Appr opri ate ?[...]

37 banners prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. R aise the Out tr ay and sli de the paper guid es snugl y against the pa per . Lea v e the Out tr ay up . 4. Selec t up to 20 shee ts of banner paper . R emo v e and dis car d an y perfor ated strip s. 5. P la[...]

38 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : US Letter B anner or A4 Let ter Banner • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Appr opri ate or ientati on 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the [...]

39 ir on-on transf ers prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. F an the edges o f the ir on-on transf er pa per to separ ate them, the n align the edges . 4. P lace the ir on -on transf er pape r in the tr a y w ith the pr intable si de do w n . 5. Slide the p[...]

40 4. Click OK . 5. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in the Ge ner al f ield t o selec t the necess ar y optio ns. 6. Sele ct P aper T ype/Quality , then ch oos e the fo llo w ing: • P aper T ype : hp premium inkjet paper • Print Quality : Best 7. Sele[...]

41 manual t w o -sided printing prepar ing to pr int 1. P ull ou t the In tr ay . 2. R emo v e all paper f r om the Out tr a y . 3. P lace pape r in the In tr a y . 4. Slide the pa per guide s snugl y against the edge s of the pape r . 5. P ush in the tr a y . printing manuall y 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Pa g e [...]

42 7. Sele ct Lay out , then c hoo se the f ollo w ing: • Pa g e s Pe r S h e e t : 1 (Normal) • Print Both Sides : Selec t this option • Binding : Appr opr i ate book or t ablet style i con • Man ua l : Select this opti on 8. Click OK to p rint . F ollow th e in struct ions d isp layed on your screen when p r ompte d to r eload the paper .[...]

43 printing guidelines • Pr int tw o -sided doc uments using one o f the fo llo w ing methods: - Attac h the R ear Acce ss Door f or man ual two -sided pr inting . - Attac h the A utomati c T w o -Sided Pr in ting Module fo r auto matic tw o -sided pr inting . • T he pr inter a utomati call y pr ints odd-number ed pages fir st . Once the odd-nu[...]

44 spec ial featur es • Bluetooth wir eless communications feature • infrar ed printing f eature • automatic two -sided printing module • automatic paper-type sens or[...]

45 Bluetooth wir el ess communications featur e For more information about your printer ’ s Bluetooth wireless communications feature, visit HP ’ s Website at www .h p .com . Click dr iv ers , type 995c in the enter pr oduc t name and number box, then press Enter .[...]

46 infr ar ed printing f eatur e using infr ared pr inting with a P ow erBook If your PowerBook is equipped with infrared technology that uses the IrDA protocol, you can establish a wireless TCP/IP or AppleTalk connection. Use one of the following methods to locate instructions for using infrared communication with the PowerBook: • See the r e fe[...]

47 infr ared pr inting with a P alm P ilot 1. L ocate the inf r ar ed lens on the P alm P ilot . 2. Ali gn the P alm P ilot ’ s inf r ar ed lens w ith the pr int er ’ s inf r ar ed lens . T he P alm P ilot should be positi oned no mor e than one meter (thr ee f eet) fr om the pr inter and w ithin a 30 -degr ee to tal angle f r om the pr inte r [...]

48 infr ared pr inting with an hp photo smar t digital camera 1. L ocate the inf r ar ed lens on the di gital camer a . See the camer a ’ s oper ating manual fo r the location o f the infr ared le ns. 2. Alig n t h e c am era ’ s inf r ar ed lens w ith the print er ’ s infr ar ed lens . T he camer a should be po sitio ned no mor e than one me[...]

49 automatic two -sid ed pr inting module installing th e automatic two -sided printing module 1. T ur n the latc h counte r -c lock w ise on the pr inter ’ s R ear A cces s Door and re m ov e t h e d o o r . 2. Insert the module in the bac k of the pr int er .[...]

50 prepar ing to pr int 1. P ull ou t the In tr ay . 2. Slide o ut both pape r guides and r emo v e all paper f r om the tr a y . 3. P lace one of the f ollo w ing paper types in the tr ay : • hp plain paper • hp br igh t w hite inkjet pa per • hp pr emium inkj et hea vywe i ght paper • hp te xtur ed gr eeting car d paper • hp pr o fes si[...]

51 printing w ith th e automatic t w o -sid ed printing module 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Pa g e S e t u p . 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e si z e • Scaling (%) : Appr opr iate pe r cen tage (100 is the def ault) • Orientation : Appr opri ate or ientati on • T wo-S[...]

52 automatic paper -type sensor The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the In tray. This feature, particularly when using HP paper and media, provides the best printing results. using th e automatic paper -type sensor 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e[...]

53 turning o ff t he automatic paper-type sensor 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Print . T he hp deskjet 9xx s cr een appears displa y ing the Gener al option s cr een. Cli c k the arr o ws in the Ge ner al f ield t o selec t the necess ar y optio ns. 3. Sele ct P aper T ype/Quality , then ch oos e the fo llo w ing: ?[...]

54 pr oduc t maintenance • print cartridge status light • replacing print cartridges • automaticall y c leaning print cartridges • manuall y c leaning print cartridges • cl eaning the printer case • re filling print cartridges • maintaining print cartridges • print cartridge part numbers • using the hp d eskjet utility[...]

55 pr int car tridge status light understanding th e print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is used. 1. Print Cartridge Status light If the ink level is low in a p[...]

56 c hec king th e print cartridge status Open the printer ’ s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. tri-color cartridge problem icon 2 . black car tridge problem icon 3. tr i-color car[...]

57 troubleshooting pr oblems with the color or blac k print cartridge If the yellow arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. To correct the problem: 1. Insert the pr oper pr int car tr idge if one is mis sing . T he pr int[...]

58 re p l a cing print car tr idg es Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. The printer requires both print cartridges. To replace a print cartridge: 1. V er ify that the Out tr a y is do w n . 2[...]

59 6. R emo v e the r eplacemen t pr int cartri dge fr om its pack a ging and car ef ull y r emo v e the pr otecti v e v in y l ta pe . Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. In addition, do not remove the copper strips. They a[...]

60 8. Sec ur e the cr adle latc h . Y ou hear a c li ck w hen the latc h is f ully s ec ur ed . 9. Clo se the top co v er . • A calibr atio n page pr ints . Th e prin ter gene r ates a calibr ation page to tes t pr int quality each time a pr in t car tr idge is ins talled . • If y ou ar e in the middle of pr inting and s top to c hange a pr int[...]

61 automaticall y c leaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned. Print cartridges are cleaned automatically using the following procedure: 1. Click M acintosh HD > Utilities > hp deskjet > hp d eskjet utility . 2. Sele ct th e Clean panel [...]

62 manuall y c leaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. Debris can include dust, hair, carpet, or clothing fibers. When it gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manual[...]

63 c leaning th e print cartridges and print cartridge cradle 1. Dip the end of a c lean cotton s w ab in to the distilled w ate r and r emo v e an y e x ces s w ater . 2. Clean the f ace and edges o f the f irst pr int car tr idge w ith the sw a b , as sho w n in the f ollo w ing illustr ati on . Do Not w ipe the nozzle plate . 1. nozzle plate 2. [...]

64 5. W ipe the undersi de of the pr in t car tr idge c r adle w alls u sing clean , moistened cot ton sw abs . R epeat this pr oces s until no ink r esidue appear s on a c lean s w ab . 1. print cartridge cradle 2. cradle wall[...]

65 6. R eins ert the pr int cartri dges and c los e the pr inter ’ s top co v er . 7. R econnect the po we r cor d to the bac k of the pr int er . 8. Pr int a te st page . a. Cl i ck Macintosh HD > Utilities > hp deskjet > hp deskjet utilit y . b. S e l e ct t h e Te s t panel , then c lic k the Te s t button . 9. R epeat the cleaning pr[...]

66 cle aning th e printer case The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time. Follow these guidelines when cleaning the outside of the printer: • Us e a soft damp c loth to r emo ve du st , smudges , stains , and spilled ink fr om the printer case exter ior . Use water on[...]

67 ref i lling pr int car tridges Do not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print cartridge to exceed their normal life cycle. It also creates many potential problems, such as: • P oor print quality . Non -HP inks can cont ain elements that c log the cartri dge nozzles and[...]

68 maintaining pr int car tridges The following tips will help maintain HP print cartridges and ensure consistent print quality: • K eep all pr int cartri dges in the ir sealed pac k ages un til the y ar e needed . Pr int cartri dges sho uld be stor ed at r oom tempe r atur e (6 0 – 7 8 degr ees F or 15 .6 – 26 . 6 d e g r e e s C ) . • If [...]

69 pr int car tridge par t numbers When replacing print cartridges for the HP Deskjet 9xx series printer, buy print cartridges with the following part numbers: • Black : HP 516 45 A Ser i es or HP No . 4 5 • Tr i - c o l o r : HP C6 5 78 D Ser ie s or HP No . 7 8 • Lar ge T ri-color : HP C6 5 78 A Se ri es o r HP No . 7 8[...]

70 using th e hp deskjet utilit y The HP Deskjet Utility provides options which affect printing style and output. It contains a number of useful tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. accessing the hp deskjet utilit y 1. Locate th e Macintosh HD icon on the deskto p . 2. [...]

71 sol v e a pr obl em • printer lights ar e flashing • printer is not pr inting • printer is too slo w • pr oblems with printouts • pr oblems with th e infrar ed printing featur e • pr oblems with th e automatic two -sided printing module • pr oblems with th e automatic paper-type sens or • problems w ith t he Bluetooth wireless co[...]

72 pr inter lights ar e flashing Flashing lights indicate the printer status. po wer light is flashing The printer may be receiving data and is preparing to print. The light stops flashing when the printer has finished receiving data. resume light is flashing printer ma y be out of paper 1. P lace pape r in the In tr a y . 2. Pr es s the Res um e b[...]

73 print cartridge light is flashing • T he top co v er is open . C lose the t op co v er . • T her e ma y be a pr oblem w ith one o f the pr int cartri dges . all lights are flashing The printer may need to be restarted. 1. Pr es s the Po w e r button to tur n off the pr int er . 2. Pr es s the Po w e r but ton to turn on t he p rinter . Pr oc[...]

74 pr inter is not printing paper does not come out of the printer Follow these instructions to correct the problem. ch eck t he printer Verify the following: 1. The printer is c onne cted to the p o wer sour ce. 2. T he cable connec tions ar e sec ur e . 3. T he pr inter is tur ned on . 4. T he media is cor r ec tly placed in the In tr ay . 5. Th [...]

75 paper jams when using the rear access door 1. R emo v e the paper f r om the In and Out tr ay s . 2. Pr es s the Res um e but ton on the f r ont o f the pr inter . 3. If y ou ar e printing la bels, v er if y that a label di d not become detac hed fr om the label sheet w h ile passing thr ough the pr inter . 4. Pr int the doc umen t if the paper [...]

76 printer does not tur n on The printer may have drawn too much power. 1. Disc onne ct the pow er cor d fr om t he p rinter . 2. Wa i t a p p r o x i m a t e l y 1 0 s e c o n d s . 3. R econnect the po we r cor d to the pr int er . 4. Pr es s the Po w e r but ton to turn on t he p rinter . See also: printing with the hp deskjet printer If you con[...]

77 pr inter is too slo w The print speed and overall performance of the printer can be affected by several variables. computer does not meet s y stem requir ements 1. Ve r i f y t h e c o m p u t e r ’ s RAM and pr ocess or speed . See pr oduc t spec ifi cations for more information. 2. Close all u nne ce ssar y sof t war e p r og rams. T oo man [...]

78 conflic ting USB cable connec tions A printing conflict may arise when the printer and several USB devices are attached to a hub. Do one of the following to solve the conflict: • Attach th e printer ’ s US B cable dir ectl y to the co mpute r instead o f a hub • When the pr int er is attached t o a hub , do not use othe r USB de v i ces al[...]

79 pr oblems with print outs blank pages print The printer may process pages containing no text or images if: • One or both pr int cartr idge s is empty • T he v in y l tape is no t r emo v ed fr om the prin t car tr idge • A fax is be ing pr int ed ch eck t he print cartridges 1. R aise the pr inte r ’ s top c ov er to vi ew the P rint Car[...]

80 parts of th e doc ument are mis sing or printed in the wr ong place Follow these instructions to reset paper orientation, page size, print margins, and other options: 1. Open the f ile y ou w ant t o pr int . 2. Click Fi l e > Pa g e S e t u p . 3. Selec t the f ollo w ing opti ons: • Pa g e S i z e : Appr opr iat e si z e (selec t Edit Cus[...]

81 print out does not reflect n e w print settings The printer ’ s default settings may differ from the software application ’ s print settings. Select the appropriate print settings within the application. print quality is poor Use one or more of the following methods to improve print quality: 1. V er ify the pr int cartri dge statu s and r ep[...]

82 photos ar e not pr inting corr ec tl y 1. Co nf irm that the pho to media is placed in the In tr ay w ith the pr int side do wn . 2. P ush the photo medi a f orwar d until it s tops . 3. Slide the pa per guides sn ugl y against the phot o media and push the tr ay f orwar d un til it stops . 4. Open the f ile y ou w ant t o pr int . 5. Click Fi l[...]

83 banners are not pr inting corr ec tl y 1. V er ify that the Out tr a y is r aised . 2. Ve r i f y t h a t e i t h e r A4 Letter B anner or US Letter Banner is selected o n the hp deskj et 9xx P age Setu p sc r een . 3. V er ify the paper positi on and type: • Unf old and r e fo ld the paper w hen se ver al sheets feed int o the prin ter at onc[...]

84 pr oblems with th e infr ar ed printing f eatur e connec tion cannot be established or printer is taking too long to print Correct the problem by performing one or more of these options: • F ollo w the instr ucti ons that came w ith the P o w erBook t o conf igur e it f or infr ared pr in ting. • V er ify that the de v ice is IrD A compliant[...]

85 printer st opped printing If the device is moved out of range of the printer ’ s infrared lens, the infrared light turns off and the printer stops printing. Realign both devices within 30 seconds and the print job will resume. printer pr ints onl y a single cal endar appointment The Palm Pilot may not have an enhanced printing application inst[...]

86 pr oblems with th e automatic t w o -sided pr inting modul e binding margin is in the wr ong place You may have chosen an incorrect paper orientation or binding margin. 1. Click Fi l e > Pa g e S e t u p . 2. Selec t the f ollo w ing opti ons: • Orientation : Appr opri ate or ientati on • T wo-Sided Safe Margins : S elect this opti on 3. [...]

87 paper jams occur insid e th e automatic two -sided printing module 1. R emo v e the paper f r om the In and Out tr ay s . 2. Pr es s the Res um e but ton on the f r ont o f the pr inter . Pr oceed to s tep 3 if the paper j am is not c lear ed. 3. Tu r n o f f t h e p r i n t e r. 4. Pr es s the button on top o f the A utomati c T w o -Sided Pr i[...]

88 paper jams occur in t he printer when the automatic two -sided printing module is at tac hed 1. R emo v e the paper f r om the In and Out tr ay s . 2. Pr es s the Res um e but ton on the f r ont o f the pr inter . Pr oceed to s tep 3 if the paper j am is not c lear ed. 3. Tu r n o f f t h e p r i n t e r. 4. Simultaneo usl y pr es s the r eleas [...]

89 automatic option f or t wo-sid ed printing cannot be selected in the lay out dialog box The Automatic Two-Sided Printing Module may not be enabled. 1. Click Fi l e > Pa g e S e t u p . 2. Sele ct th e T wo-Sided Safe Margins opti on . 3. Click OK . 4. Click Fi l e > Print . T he hp deskjet 9xx s er ies s c r een appears dis pla y ing the G[...]

90 onl y one sid e of the pag e prints when the automatic two -sided printing option is selec ted Use the following solutions: • V er ify that y ou ha v e selec ted the A utomati c optio n in La y out . • Detac h , then r eattac h the Au tomati c T w o - Sided Pr inting Module . • Pr int the doc ument u sing the manual tw o -sided pr inting f[...]

91 pr oblems with th e automatic paper-type sensor print quality is different w hen th e automatic option is selec ted The print quality is automatically set to Normal when the Automatic Paper-Type option is selected. The print quality may improve when a specific paper type is selected. Follow these instructions to select a specific paper type: 1. [...]

92 optimal paper mode is not used when th e automatic option is selec ted 1. V er ify that the paper is f r ee of s c r atc hes or w r inkles . T he Au tomati c P ape r - T y pe Senso r is less acc urat e if the paper is damaged . 2. Manuall y se lect the appr opri ate paper ty pe . T he Au tomati c P ape r - T ype S ensor s ets the paper ty pe to [...]

93 pr ob lem s w ith the Bl ue t oo th w i r e les s communications featur e For more information about your printer ’ s Bluetooth wireless communications feature, visit HP ’ s Website at www .h p .com . Click dr iv ers , type 995c in the enter pr oduc t name and number box, then press Enter .[...]

94 pr oduc t spec ifications • pr oduc t specifications for the hp deskjet 99 5c series printer • Bluetooth wir eless communications feature specifications • infrar ed printing specifications • automatic two -sided printing module specifications • minimum printing mar gins • s y stem requir ements[...]

95 pr oduc t spec ifications f or th e hp d eskjet 9 9 5c series pr inter hp deskjet 99 5c model no. C8 9 2 5A black text pr int speed Draft: Up to 17 pages per minute mix ed te xt w ith color graphics print speed Draft: Up to 13 pages per minute black truetype te xt resolution (depending on paper type) Draft: 300 x 300 dpi Normal: 600 x 600 dpi Be[...]

96 buttons/lights Cancel button Print cartridge status light Resume button and light Power button and light Infrared light Bluetooth wireless communications light. (Visit HP ’ s Website for information about the printer ’ s Bluetooth wireless communications feature.) I/O interface Universal Serial Bus (USB) version 2.0 fullspeed IrDA version 1.[...]

97 operating en v ironment Maximum operating conditions: T emper ature: 41 t o 104 degr ee F , 5 to 4 0 degr ee s C Humidity : 15 to 80 per cent RH non-condensing Recommended operating conditions for best print quality: T empe r atur e: 5 9 to 9 5 degr ees F o r 15 to 3 5 degr ees C Humidity : 20 to 80 per cent RH non-condensing Storage conditions:[...]

98 media w eight Paper: U . S . L etter : 6 0 to 9 0 g/m 2 (16 to 2 4 lb) Le gal: 7 5 to 90 g/m 2 (20 to 2 4 l b ) Envelopes: 75 to 90 g/m 2 (20 to 24 lb) Cards: Up to 200 g/m 2 (110 lb index max) Banner paper: 60 to 90 g/m 2 (16 to 24 lb) media handling Sheets: up to 150 Banners: up to 20 sheets Envelopes: up to 15 Cards: up to 45 cards Greeting c[...]

99 User defined: W idth: 7 7 to 216 mm ( 3 . 0 to 8. 5 in) Le ngth: 12 7 to 3 5 6 mm (5 .0 t o 14 in) Banner: U . S . L etter : 216 x 2 7 9 mm (8. 5 x 11 in) A4: 210 x 2 9 7 mm Envelopes: U . S . No . 10: 105 x 2 41 mm (4 . 3 x 9 . 5 in) In v itati on A2 : 111 x 14 6 mm ( 4. 3 7 x 5 .7 5 in) DL: 2 20 x 110 mm C6:114 x 16 2 mm Index/greeting cards: [...]

100 Bluetooth wir el ess communications featur e specifications For more information about your printer ’ s Bluetooth wireless communications feature, visit HP ’ s Website at www .h p .com . Click dr iv ers , type 995c in the enter pr oduc t name and number box, then press Enter .[...]

101 infr ar ed printing specifications ran g e 1 meter (3 feet) 30 degree cones supported operating s y stems Some operating systems supported by infrared technology include: • MacO S ver sio n 8.6 • Pa l m supported d ev ices Some of the devices supported by infrared technology include: • P o w erBook compu ters w ith infr ar ed capa bility [...]

102 automatic two -sid ed pr inting module specifications Automatic T w o - Sided Printing Module mod el no . C646 3A duty cy c le 5,000 sides of pages per month dimensions 324 mm (12.75 in) long x 133 mm (5.25 in) wide x 111 mm (4.37 in) high wei g h t 0.79 kg (1.75 lbs) dec lared noise emissions in accor dance w ith ISO 9 2 9 6 Sound power level,[...]

103 minimum printing mar gins Letter and Executive: Le ft and r ight mar gins 6 .4 mm (0.2 5 in) T op and bottom mar gins 11.7 mm (0.46 in) A4: Le ft and r ight mar gins 3 .4 mm (0.13 4 in) T op and bottom mar gins 11.7 mm (0.46 in) A5, B5, 5 x 8 in Card, and User Defined Size: Le ft and r ight mar gins 3 .17 mm (0.12 5 in) T op and bottom mar gins[...]

104 media type HP plain paper or HP bright white inkjet paper: L etter -si z e , 500 sheets C18 2 4A A4 -si z e , 500 shee ts C18 2 5A L etter -si z e , 2 5 0 sheets C5 9 7 6B A4 -si z e , 2 5 0 sheets C5 9 77B HP photo quality inkjet paper, matte finish: L etter -si z e , 100 shee ts C7 00 7A HP photo quality inkjet paper, semi gloss: Le tter -si [...]

105 minimum pr inting mar gins See the printing margin settings for the following media types: A4 paper Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) lett er , l egal, and e x ecutive paper Left and Right Margins: 6.4 mm (0.25 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in)[...]

106 banners - A4 (210 x 29 7 mm [8.2 7 x 11.7 in]) Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 0.0 mm (0.00 in) Bottom Margin: 0.0 mm (0.00 in) banners - let ter (216 x 2 7 9 mm [8.5 x 11 in]) Left and Right Margins: 6.4 mm (0.25 in) Top Margin: 0.0 mm (0.00 in) Bottom Margin: 0.0 mm (0.00 in) photo with tear -off tab Left and Right Margi[...]

107 s y stem r equir ements Your computer should meet the following requirements: USB c on ne c ti on PowerPC MacOS-based computer with a USB port MacOS version 8.6 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space Apple T alk connec tion 68030 or 68040 Mac or PowerPC MacOS-based computer MacOS version 7.6.1 or [...]

108 Inde x a alignment 97 AppleTalk network connection 12  46 Automatic default printer setting 8 Automatic Paper-Type Sensor 2  8  52 disabling 53  78 print quality 91 printing problems 92 problems 91 troubleshooting 78 Automatic Two-Sided Printing Module 2  7  50 only one page prints 90 printing problems 86 specifications 102 su[...]

109 g greeting card printing 33 greeting cards printing guidelines 34 h hold a print request 16 HP Deskjet printer features 2 HP Deskjet utility 70 HP photo paper 32 HP products and supplies information 70 i In tray 6  9 index card printing 29 infrared lens 7  46 infrared printing 2  46 IrLPT 101 OBEX 101 problems 84 specifications 101 sup[...]

110 p page layout controlling 14 paper size 14 rotate 180 degrees 14 panels hp deskjet utility 70 paper alignment 97 paper capacity 98 paper does not come out of printer 74 paper jams 72  75 clearing 72 in Automatic Two-Sided Printing Module 87 in Rear Access Door 75 paper orientation 14 paper sizes 98 paper trays 6  9 In tray 9 Out tray 10 O[...]

111 media sizes 98 media types 98 media weight 98 minimum printing margins 19  105 noise emissions 97 operating conditions 97 operating environment 97 paper alignment 97 paper capacity 98 paper sizes 98 power consumption 97 print cartridge cradle noise 66 voltage 97 weight 96 printer does not turn on 76 printer features 5 printer memory 95 print[...]

112 system requirements 107 AppleTalk connection 107 MacOS versions 107 USB connection 107 t tablet binding 42 test panel 70 text resolution 95 transparency printing 25 guidelines 26 troubleshooting automatic paper type option 78 Automatic Paper-Type Sensor problems 91 Automatic Two-Sided Printing Module only one page prints 90 problems 86 banner p[...]