HP (Hewlett-Packard) B109 инструкция обслуживания

HP Photosmart B109 series[...]

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Contents 1 HP Photosmart B10 9 series Help . ........................... ...................................... ..........................3 2 Get to kn ow the HP Photos mart Printer parts.................................. ...................................... .......................................... ..............5 Control panel features........[...]

Environmental product stewar dship program.........................................................................101 Regulatory notices.......................... ........................... ............................. ........................... .....106 Index ................... .............................................................. ..[...]

1 HP Photosmart B109 series Help For information abou t the HP Photosmart, se e: •“ Get to know the HP Photosmart” on pa ge 5 •“ How do I?” on page 7 •“ Print” on page 1 5 •“ Scan” on page 29 •“ Copy” on pag e 33 •“ Reprint pho tos” on page 39 •“ Save photos” on page 41 •“ Maintain the H P Photosmart ?[...]

Chapter 1 4 HP Photosmart B109 series Help HP Photosmart B109 series H elp[...]

2 Get to know the HP Photosmart • Printer parts • Control pane l features Printer parts • Front and top views of the H P Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo li ght 4 Memory card slot for Memory Stick cards 5 Memory card slot for Secure Digital and xD cards 6 On button 7 Paper tray 8 Pa[...]

• Rear view of the HP Photosmart 16 Rear door 17 Rear USB port 18 Power connection (Use only with t he power adapter su pplied by HP.) Control panel features Figure 2-1 Control panel feat ures 2. 1 Back : Returns to the previous scr een. 2 Cancel : Stops the current operation, restores d efault settings, and clears the current photo selection. 3 [...]

3 How do I? This section contai ns links to commonly performed tasks, such as printi ng photos, scanning, and m aking copies. • “ Print photos from a memory card” on page 18 • “ Print on specialty media” on page 23 • “ Scan to a computer” on page 29 • “ Scan to a memory card” on page 30 • “ Save photos” on page 41 • [...]

Chapter 3 8 How do I? How do I?[...]

4 Paper basics You can load many differe nt types and sizes of p aper in the HP Photosmart , including letter or A4 pa per, photo pap er, transparencies, and envelopes. This section contai ns the following topi cs: •“ Recommended p apers for photo p rinting” on page 9 •“ Recommended p apers for printin g” on page 10 •“ Load medi a?[...]

Recommended papers for printing If you want the best print quality, HP recommends using HP pape rs that are specifical ly designed for t he type of project you are printing. Depending on your cou ntry/region, som e of these pa pers might not be a vailable. HP Advanced Photo Paper This thick photo paper f eatures an inst ant-dry finish for e asy han[...]

HP Iron-On Tra nsfers HP Iron-on Transfers (for co lor fabrics or for l ight or white fabric s) are the ideal solution for creating custom T-shi rts from your digital photos. HP Premium Ink jet Transpare ncy Film HP Premium Inkjet Transparency Film makes yo ur color presentations vivi d and even more impressive. This film is easy to use and handle,[...]

Load media 1. Do one of t he following: Load small-si ze paper a . Lower paper tray. ❑ Slide paper-width gu ide outwards. b . Load paper. ❑ Insert stack of ph oto paper into paper tra y with short edge forwa rd and print side down. Chapter 4 12 Paper basics Paper basics[...]

❑ Slide stack of paper forw ard until it stops. NOTE: If the phot o paper you are using has p erforated tabs , load photo paper so that tabs are closest to you. ❑ Slide paper-width g uide inward until it sto ps at edge of pap er. Load full-size pa per a . Lower paper tray. ❑ Slide paper-widt h guide outwards. b . Load paper. ❑ Insert stack [...]

❑ Slide stack of paper f orward until it st ops. ❑ Slide paper-wi dth guide inward unt il it stops at edge of paper. 2. View the animatio n for this topic. Related topics “ Information o n paper” on page 14 Information on paper The HP Photosmart is designed to work well with m ost paper types. Te st a variety of paper types before buying a [...]

5P r i n t “ Print documents” on page 15 “ Print photos” on page 16 “ Print envelopes” on pa ge 22 “ Print on specialty media” on page 23 “ Print a Web page” on pa ge 24 Related topics •“ Load medi a” on page 12 •“ Recommended p apers for photo p rinting” on page 9 •“ Recommended p apers for printin g” on page [...]

5. Select the appropriate options for your pri nt job by usi ng the features a vailable in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily sel ect the approp riate options for your print job by choosing one of the predefi ned print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Sho[...]

6. Click the button t hat opens the Proper ties dialog box. Depending on your sof tware application, this button might be called Pro perties , Options , Printer Setup , Printer , or Prefer ences . 7. Click the Features tab. 8. In the Basic Option s area, from the Paper Type drop -down list, select More . Then, select the approp riate photo paper ty[...]

Print photos fr om a memory card 1. Do one of t he following: Print photo on small -size paper a . Load paper. ❑ Load up to 10 x 15 cm (4 x 6 inch) photo pa per in paper tray . b . Select pr oject type. ❑ Press button next to Photo on Home scree n. ❑ Press button next to Memo ry Card Prin t . c . Insert memory device. 1 Memory Stick, Memory S[...]

d . Select phot o. ❑ Press button next to Select . ❑ Press OK . ❑ Press button next to Prints to increas e number of co pies. e . Print photo. ❑ Press OK . Print photo on full-size pape r a . Load paper. ❑ Load full-size photo paper in paper tra y. b . Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button ne[...]

c . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiM edia Card, MMC Mobile (RS-MMC; adapter required), Secure Digit[...]

Print passport pho tos a . Load paper. ❑ Load full-size photo paper in paper tra y. b . Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button next to Passport Photo Print . c . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter [...]

d . Select photo. ❑ Press button next to Select . ❑ Press OK . ❑ Press button next to Prints to i ncrease number of co pies. e . Print photo. ❑ Press OK . 2. View the animatio n for this topic Related topics •“ Recommended pap ers for photo printi ng” on page 9 •“ Stop the current jo b” on page 97 Print envelopes With the HP Pho[...]

Print on specialty media To reverse an image for iron -on transfer s 1. On the File menu in your software app lication, click Print . 2. Make sure the product is the selected printer. 3. Click the button t hat opens the Proper ties dialog box. Depending on your sof tware application, this button might be called Pro perties , Options , Printer Setup[...]

•“ Set the default print settings” on pag e 26 •“ Stop the current jo b” on page 97 Print a Web page You can print a Web page f rom your Web browser on the H P Photosmart. If you use Internet Expl orer 6.0 or higher for We b browsing, you can use HP S mart Web Printing to ensure simple, pred ictable web printin g with control over what [...]

4. Click the button t hat opens the Proper ties dialog box. Depending on your sof tware application, this button might be called Pro perties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Advanced tab. 6. In the Features area, select the Enabl e maximum dpi se tting check box. 7. Click the Features tab. 8. In the Paper Type dr[...]

Use the Printing Sh ortcuts tab for the following print tasks: • General Every day Printing : Print documents quickly. • Photo Printing–Bord erless : Print to the t op, bottom, and si de edges of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing : Print two-sided do cuments with mutliple page s on [...]

To change the defa ult print settings 1. In the HP Solution Center, click Settings , point to Print Settings , and th en click Printer Settings . 2. Make changes to t he print settings, a nd click OK . Set the default print settings 27 Print[...]

Chapter 5 28 Print Print[...]

6 Scan •“ Scan to a computer” on page 29 •“ Scan to a memory card” on page 30 •“ Scan and reprint photos” on page 39 Scan to a computer To scan to a computer 1. Load origi nal. a . Lift lid on product. b . Load original p rint side down on right front corner of glass. Scan 29 Scan[...]

c .C l o s e l i d . 2. Start scan. a . Press button next to Scan on Home screen. b . Press button next to Scan to P C . 3. View the animatio n for this topic. Related topics “ Stop the current jo b” on page 97 Scan to a memory card To save a scan to a me mory card 1. Load original. a . Lift lid on p roduct. b . Load original prin t side down o[...]

c .C l o s e l i d . 2. Select Scan . a . Press button next to Scan on Home screen. b . Press button next to Scan to Memory Card . 3. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stic k Magic Gate, Memory Stick Duo or Pro Duo (adapter opt ional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micr[...]

Chapter 6 32 Scan Scan[...]

7C o p y •“ Copy text or mixed documents” on page 34 •“ Copy photos (reprin t)” on page 39 Copy 33 Copy[...]

Copy text or mixed documents Copy text or mixe d documents 1. Do one of t he following: Make a black and white copy a . Load paper. ❑ Load full-size paper in pape r tray. b . Load original . ❑ Lift lid on pro duct. TIP: To make cop ies of th ick originals, such as books, you can remove the lid. ❑ Load original prin t side down on right f ront[...]

❑ Close lid. c . Select Copy . ❑ Press button next to Copy . ❑ Press button next to Black Copy . ❑ Press button next to Actual Size . ❑ Press button next to Copies to increase numbe r of copies . d .S t a r t c o p y . ❑ Press OK . Copy text or mixed documents 35 Copy[...]

Make a color c opy a . Load paper. ❑ Load full-size paper in pape r tray. b . Load original . ❑ Lift lid on pro duct. TIP: To make cop ies of th ick originals, such as books, you can remove the lid. ❑ Load original prin t side down on right f ront corner of glass. Chapter 7 36 Copy Copy[...]

❑ Close lid. c . Select Copy . ❑ Press button next to Copy . ❑ Press button next to Color Copy . ❑ Press button next to Actual Size . ❑ Press button next to Copies to increase numbe r of copies . d .S t a r t c o p y . ❑ Press OK . 2. View the an imation for this topic. Related topics •“ Change the copy settings” on page 37 •“[...]

Chapter 7 38 Copy Copy[...]

8 Reprint photos To reprint an original p hoto 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) photo p aper in paper tray. 2. Select project type. a . Press button next to Photo on Home screen. b . Press button next to Photo Original Reprint . 3. Load origi nal. a . Lift lid on product. Reprint photos 39 Reprint photos[...]

b . Load original prin t side down on right f ront corner of glass. c .C l o s e l i d . d .P r e s s OK . 4. Reprint photo . a .P r e s s OK . b . Press button next to Prints to in crease number of copies . c .P r e s s OK . 5. View the animatio n for this topic. Related topics “ Stop the current jo b” on page 97 Chapter 8 40 Reprint photos Re[...]

9 Save photos You can use the HP Photosm art Software installe d on your computer to transfer photos from a memory card to your compute r’s hard drive for advanced ph oto editing, shari ng photos online, and printing from your computer. Before transferring photos to your computer, you need to remove the memory ca rd from your digita l camera and [...]

Chapter 9 42 Save photos Save photos[...]

10 Maintain the HP Photosmart • Check the es timated in k levels • Replace the cart ridges • Order ink supplies • Cartridge warranty information • Print and evaluate a p rint quality rep ort Check the estimated ink levels You can easily check the ink su pply level to determine how soon you might ne ed to replace a cartridge. The ink suppl[...]

Replace the cartridges To replac e the cartridge s 1. Check that power is on. 2. Remove cartridge. a . Open cartridge access door. Wait for print carriage to move to center of product. b . Press tab on cartridge, then re move it from slot. Chapter 10 44 Maintain the HP Photosmart Maintain the HP Photosmart[...]

3. Insert new cartridge. a . Remove cartri dge from packaging. b . Twist orange cap to snap it of f. A forceful twist may be req uired to remove cap. c . Match color icon s, then slide c artridge into sl ot until it clicks into place. Replace the cartridges 45 Maintain the HP Photosmart[...]

d . Close cartridge door. 4. Align cartridges. a . When prompted, press OK to print cartridge align ment page. b . Load page print side down on right front corner of glas s, and then press OK to scan page. c . Remove alignm ent page and recycl e or discard it. 5. View the animatio n for this topic. Related topics “ Order ink supplies ” on page [...]

During the warranty p eriod the product is covere d as long as the HP ink is not depleted and the end of warrant y date has not been r eached. The end of warranty date, in YYYY/ MM/DD format, may be f ound on the product as ind icated: For a copy of the HP Limited Warranty Statement, see th e printed documentati on that came with the product . Prin[...]

To evaluate the pr int quality report 1. Check the ink levels shown on th e page. If a cartridge shows very low ink levels and you find the print quality unacce ptable, conside r replacing that ink cartridge. Prin t quality typically det eriorates as cartridges run out of ink. NOTE: If the print qu ality report is not le gible, you can check the es[...]

◦ Check the estimated in k le vels in the cartri dges. ◦ Check if the cart ridge correspondi ng to the streaked bar has the orange tab removed. ◦ Reinstall the cartri dge and make sure all of the cartri dges are properly installed. ◦ Clean the printh ead, and then p rint this di agnostic page agai n. ◦ If cleaning the printhead does not s[...]

• If the text is sme ared, check if the paper is curled, clean the printhea d, and then print thi s diagnostic page again. Figure 10-7 Samp le text area - strea ks or smears 4. Look at the align ment pattern above the color bars. The li nes should be straight and sharp. Figure 10-8 Alig nment pattern - expected res ult If the lines are j agged, a[...]

11 Solve a problem This section contai ns the following topi cs: • HP support • Setup troubleshooti ng • Print troubleshoo ting • Print quality trouble shooting • Memory card troubleshooti ng • Scan troubleshoot ing • Copy troub leshooting • Errors HP support • HP support b y phone • Additional w arranty op tions HP support b y [...]

Placing a call Call HP support while yo u are in front of the co mputer and the produ ct. Be prepared to provide the following informat ion: • Product name (HP Photosmart B109 series) • Model number (loca ted near the cart ridge access area) [[[[[ • Serial number (l ocated on the back or bot tom of the product ) • Messages that appe ar when[...]

Setup troubleshooting This section contains setup trouble shooting inform ation for the product. Many issues are caused whe n the product is connect ed to the computer usi ng a USB cable before the produ ct software is instal led on the computer. If you connected the product to your computer before the software instal lation screen prompted you to [...]

Solution 1: Check the power cord Solution: • Make sure you are using the power cord that came with the produ ct. • Make sure the power cord i s firmly connected to bot h the product and the power adapter. Plug the power cord into a po wer outlet, surge protector, or powe r strip.    1 Power connection 2 Power cord and adapter 3 Power o[...]

Solution 3: Pres s the On button more slowly Solution: The product might n ot respond if you pre ss the On button too quickly. Press the On button once. It might t ake a few minutes for the produ ct to turn on. If you press the On button again duri ng this time, you mi ght turn the pro duct off. CAUTION: If the product still does not turn on, it mi[...]

Solution 1: Press the On butto n to turn on the product Solution: Look at the display on the p roduct. If th e display is blank and t he On button is not lit, the product is turned off. Make sure the po wer cord is firmly connected to the product and plugged into a pow er outlet. Press the On button to turn on the product. Cause: The product might [...]

The wrong measure ments are showing i n menus on the d isplay Solution: Change the langu age setting. To set your langua ge and country/regi on 1. Press the button n ext to Copy on the Home screen. The Copy Menu appears. 2. Press the top-right, mi ddle-left, and bo ttom-left butt ons in sequence . The Basi c Settings menu appears. 3. Press the butt[...]

4. Select HP Photosmart A ll-In-One Driv er Software , and then click Chan ge/ Remove . Follow the onscree n instructions. 5. Restart your computer. NOTE: It is important th at you disconn ect the prod uct before resta rting your computer. Do not connect the product to your co mputer until after yo u have reinstalled t he software. 6. Insert the pr[...]

Check cartridges Follow thes e steps. • Step 1: Make sure yo u are using genuine HP ink ca rtridges • Step 2: Check the ink levels Step 1: Make sure you are usi ng genuine HP i nk cartridges Solution: Check to see if your ink cartridge s are genuine H P ink cartridges. HP recommends tha t you use genuine HP ink cartridges. Ge nuine HP in k cart[...]

Step 2: Load the stack of p aper correctly Solution: Remove the stack of p aper from the paper tray, reload the paper, and then slide t he paper-width guid e inward until i t stops at the edge of the paper. NOTE: Do not leave u nused photo pap er in the p aper tray. The paper might start to curl, which co uld reduce the quali ty of your printout. F[...]

Step 2: Clean the pri nthead Solution: If the previou s step did not resol ve the issue, try cle aning the prin thead. To clean the printhead from the HP Photo smart Software 1. Load letter , A4, or legal unused p lain white paper in to the paper t ray. 2. In the HP So lution Cen ter, click Settings . 3. In the Print Settings area, click Printer To[...]

To select a print speed or quality 1. Make sure you have paper loa ded in the paper tra y. 2. On the File menu in yo ur software appli cation, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens th e Properties dialog box. Depending on you r software applic ation, this butt on might be ca lled Properties ,[...]

Print quality troubleshooting Use this section to so lve these print qual ity problems: • Photo printouts a re hazy, blurry, or have in accurate color Photo printouts ar e hazy, blurry, or have inaccurate color Solution: For best photo color qual ity, do not allow printouts to stac k on top of photos in the pap er tray. Cause: When pr intouts are[...]

If this did not so lve the issue, try th e next solution . Step 3: Reformat the memo ry card in your digita l camera Solution: Check the comp uter screen for an error message tel ling you that the images on the mem ory card are corrupted. If the file system on the card is corr upt, reformat the memory card in your digital camera. For more i nformat[...]

sure the other end of the U SB cable is plugged into a USB port on your computer. After the cable is co nnected properly, tu rn off the product and then on again . For more information o n setting up the product and connecting it to you r computer, see the setup instructions th at came with the produc t. Cause: The product was not properly connecte[...]

Text format is incor rect Solution: Some applicati ons cannot handle framed text formatting. Framed t ext is one of the scan document settings in the so ftware. It maintains complex layouts, such as multiple columns from a newsle tter, by putting the text in di fferent frames (boxes) in the destinatio n application. I n the software, sel ect the co[...]

Copy troubleshooting Use this section to so lve these copy prob lems: • Resize to Fit is no t working as expected Resize to Fit is no t working as expected Try the follow ing solutions. • Solution 1: Scan, e nlarge, and then pr int a copy • Solution 2: Wipe th e glass and the back o f the document lid Solution 1: Sc an, enlarge, and then p ri[...]

Product mes sages The following i s a list of product-rel ated error messages: • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Pho tosmart Software Firmware revisio n mismatch Solution: Contac t HP support for service. Go to: www.hp.com/support . If prompted, choose yo ur country/region, an[...]

Solution 1: Insta ll the HP Photos mart Software Solution: Install the product softw are that came with th e product. If it is in stalled, restart your computer. To install the p roduct software 1. Insert the product CD- ROM into your comput er’s CD-ROM dri ve and then start the Setup program . 2. When prompted, click Install Mo re Software to in[...]

• File not found • Invalid fil e name • Supported file t ypes for the product • File corrupted Error rea ding or writing the file Solution: Check to see if you have the right f older and file nam e. Cause: The product software could not open or save the f ile. Unreadable file s. NN files co uld not be read Solution: Reinsert the memory card[...]

Cause: There w as not enough avail able memory on your com puter to create a print preview file . Invalid file name Solution: Make sure that you are not u sing any invalid symbols in the f ile name. Cause: The file name you entered was i nvalid. Supported file types for the product The product soft ware only recognizes JPG and T IF images. File cor[...]

• Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damaged • Card is not fully inserte d Memory card error Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solve th e problem[...]

Solution 1: Clos e some applicati ons or restart your c omputer Solution: Close all un necessary applicat ions. This i ncludes applic ations that run in the background, such as screensavers and viru s checkers. (If you tu rn off your virus checker, reme mber to turn i t back on af te r you finish.) Try rest arting your computer to clear the memory.[...]

Cause: You had inserted the memory card backw ards or upside down. Card is damaged Solution: Reformat your memory card in your camera or format your memory card in a computer by selectin g the FAT format. For mo re information, see the documentat ion that came wit h your digital cam era. CAUTION: Reformatting the memory card will delete any ph otos[...]

Ink is drying Solution: Leave the shee t in the paper tray unt il the message disappea rs. If it is necessary to remove the p rinted sheet bef ore the message disapp ears, carefully hold the printed sheet on the undersi de or the edges, and place i t on a flat surface to dry. Cause: Transparenci es and some other media require a drying time that is[...]

Printing cannot occur w ithout one of each type of ink ca rtridge inserted into the correct slot. For more information, see: “ Replace the cartridges” on page 44 Cause: The indicated ink cartridges w ere inserted into th e wrong slots. General prin ter error Try the following solu tions. • Solution 1: Re set the product • Solution 2: Co nta[...]

If it appears that you are using the corre ct ink cartridges, proceed t o the next solution. For more information, see: •“ Order ink supplie s” on page 46 •“ Replace the cart ridges” on page 44 Cause: The indi cated ink cartridges we re not intended for use i n this product as it was currently configured. If this did not solve the issue[...]

Cause: The indicated ink cartridges di d not have enough i nk to print prop erly. Ink car tridge proble m Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solve th e problem, continue trying the remaining soluti ons until the issue is resolved. ?[...]

3. Make sure the ink cart ridges are installed in th e correct slots. Match the shape of the i con and color of the in k cartridge with the slot that has the same shaped icon and color. 4. Run your finger alon g the top of the in k cartridges to locate any cartridges that are not snapped completely dow n. 5. Press down on any cartridges that a re s[...]

8. Press the ink cartridg e back down into place. The tab should make a snappi ng noise when the in k cartridge is correctly seate d. If the ink cartridg e did not make a snapping noise, the tab mig ht need to be readjust ed. 9. Remove the ink cartridge from the slot. 10. Gently bend the tab away from the ink cartri dge. CAUTION: Be careful not to [...]

in incorrectly seated ink cartridges and prob lems printing. The latch must rem ain down in order to correctl y install the i nk cartridges. Cause: The print carriage latch was not clo sed properly. If this did not solve the issue, try the n ext solution. Solution 3: Clean the el ectrical contacts Solution: Clean the ca rtridge electrical contacts.[...]

3. Locate the ink cartridge that i s indicated in the error m essage, and then press the tab on the ink cartridge to release it from the slot. 4. Hold the ink cartridg e by its sides with the bo ttom pointing up and lo cate the electrical contacts on the ink cartridge . The electrical contact s are four small rectangles of cop per or gold-colored m[...]

8. Reinstall the ink cartri dge. 9. Close the ink cartri dge door, and check if the error message ha s gone away. 10. If you still rece ive the error message, turn the product off , and then on again. If you still receive this me ssage afte r cleaning the cartri dge contacts, you might have a damaged cartridge. Check to see if your cartridge is sti[...]

Solution 5: Contact HP suppor t Solution: Contac t HP support for service. Go to: www.hp.com/support . If prompted, choose yo ur country/region, and the n click Contact HP for information on callin g for te chnical support. Cause: The product had a proble m. Ink service c apacity warnin g Solution: If you are g oing to move or transpor t the produc[...]

If this did not solve the issue, try the n ext solution. Solution 2: Make sur e the ink cartridges are installed c orrectly Solution: Make sure all of the ink cartridges are properly installed. Refe r to the following steps to resolve this error. To make sure the i nk cartridges ar e properly instal led 1. Make sure th e product is turned on . 2. O[...]

4. Run your finger alon g the top of the in k cartridges to locate any cart ridges that are not sn apped complete ly down. 5. Press down on any cartrid ges that are sticking up. They should snap d own into place. 6. If an ink cartridg e was sticking up and yo u were able to snap it ba ck down into place, close the ink cartri dge access door and che[...]

11. Reinstall the in k cartridge. It should now sna p down into place. 12. Close the ink cartri dge access door, and check if the error m essage has gone away. 13. If you still rece ive the error message, turn the product off , and then on again. Cause: The ink cart ridges were not in stalled properly. If this did not solve the issue, try the n ext[...]

HP recommends that you use genuine HP ink cart ridges. Genuine HP ink cartridge s are designed a nd tested wit h HP printers to he lp you easily p roduce great re sults, time after time. NOTE: HP cannot guaran tee the qual ity or reliabilit y of non-HP supplies. Pri nter service or repairs required as a resul t of using a non-HP supply will no t be[...]

Previously used genuine HP cartr idge Solution: Check the print quality of the current print job. If it is not sa tisfactory, try cleaning the printh ead to see if that improves the q uality. To clean the printhead from the HP Photo smart Software 1. Load letter , A4, or legal unused p lain white paper in to the paper t ray. 2. In the HP So lution [...]

Reinstall t he printhe ad. To reinstall the pr inthead 1. Make sure th at the prod uct is turned on. 2. Open the ink cart ridge door. 3. Remove all of the in k cartridges and place th em on a piece of paper with the ink opening poi nting up. 4. Lift the latch ha ndle on the print carriage u ntil it stops. Chapter 11 90 Solve a problem Solve a probl[...]

5. Remove the pr inthead by lifti ng it straight up. 6. Clean the printhea d. There are three are as of the printhe ad that need to be cl eaned: the pla stic ramps on both sides of the ink nozzle s, the edge betw een the nozzles and t he electrical contacts, and the ele ctrical contacts. 1 Plastic ramps on the sides of the nozzles 2 Edge between no[...]

To clean the pri nthead a . Lightly dam pen a clean, lint -free cloth and w ipe the ele ctrical contact a rea from the bott om to the top. Do not go past the edg e between the nozzles and the electrical contacts. Clean until no new in k shows on the clo th. b . Use a fresh, lightly dampen ed, lint-free cloth to wipe any accumulated in k and debris [...]

7. Clean the electrical cont acts inside the product. To clean th e electrical con tacts in the product a . Lightly dam pen a clean, lint-f ree cloth with bott led or distille d water. b . Clean the el ectrical contac ts in the pro duct by wipi ng with the cl oth from top to bottom. Use as ma ny fresh, clean cloths as ne cessary. Clean until no i n[...]

10. Using the co lored shaped icons for help, sli de the ink cartridg e into the em pty slot until it clicks in to place and is seated firmly in the slot. 11. Close the ink cartrid ge door. Cause: There was a problem with th e printhead. If this did not so lve the issue, try th e next solution . Solution 2: Contact HP suppor t Solution: Contac t HP[...]

Problem with pr inter preparat ion Solution: Check the print quality of the current print job. If it is not sa tisfactory, it could mean the intern al clock failed and the p roduct was not able to service the printhead as schedul ed. Try cleaning the printh ead to see if that improve s the quality. To clean the printhead from the HP Photo smart Sof[...]

Chapter 11 96 Solve a problem Solve a problem[...]

12 Stop the current job To stop a curr ent job from the product ▲ Press Cancel on the control panel. If the curre nt job does not stop, press Can cel again. It can take a few moments for the current job to be cancelled. Stop the current job 97 Stop the current job[...]

Chapter 12 98 Stop the current job Stop the current job[...]

13 Technical information The technical specifications and international regu lato ry information for the HP Photosmart ar e provided in this section. For additional specifications, see the pr inted documentation that came with the HP Photosmart. This section contains the following topics: • Notice • Cartridge chip information • Specifications[...]

3. Press the button next to Acumen Opt-Out . 4. Press OK . NOTE: To re-enable the usage information func tion, restor e the factory defaults. NOTE: You can continue to use the cartridge in the HP product if yo u turn off the memory chip's ability to collect the product's usage information. Specifications Technical specifications for the H[...]

Print specifications • Print speeds vary according to the co mplexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 1200 x 2400 ppi optical; 19200 p pi enhanced (software) For mor[...]

• Attention California users • EU battery directive Eco-Tips HP is committed to helping customers reduce t heir environme ntal footprint. HP has provided the Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this product, pl ease visit the HP Eco Solutions web [...]

Disposal of waste equipmen t by users in private househo lds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indi cates that this product mus t not be disposed of with y our other household wa ste. Instead , it is your responsib ility to dispose o[...]

Toxic and hazard ous substance ta ble Battery disposal i n the Netherlands Dit HP Produc t bev at een lithium-manganese-dio xi de batterij. Dez e be v indt zic h op de hoofdpr intplaat . W anneer dez e batter ij leeg is , moet dez e volgens de geldende regels w or den afge voer d. Battery dis posal in T aiwan Attention Califo rnia users The battery[...]

EU battery directive European Union Batter y Directive This produc t contains a battery that is used to maintain data integr ity of real time cloc k or product se ttings and is designed to last the life o f the product . Any attempt t o service or r eplace this battery should be performed by a qualif ied service tec hnici an. Directive sur les batt[...]

Regulatory no tices The HP Photosmart meets product requirements fr om regulatory a gencies in yo ur country/region. This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the pow er cord • Notice to user[...]

VCCI (Class B) compl iance statement for users i n Japan Notice to users in Ja pan about the power co rd Notice to user s in Korea Regulatory notices 107 Technical information[...]

HP Photosmart B109 s eries declaratio n of conformity Chapter 13 108 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper specifications 100 A after the support period 52 B buttons, control panel 6 C connection problems HP All-in-O ne will not turn on 53 control panel buttons 6 features 6 copy fit to page fails 67 specifications 101 troubleshooting 67 crop fails 72 customer support warranty 52 D damaged, ink cartridge 78 d[...]

scan specifications 101 text appears as dotted lines 65 text format incorrect 66 text incorrect 66 troubleshooting 65 software installation reinstall 57 uninstall 57 system requirements 100 T technical information copy specifications 101 environmental specifications 100 paper specifications 100 print specifications 101 scan specifications 101 syste[...]