Grandstream Networks DP715 инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Grandstream Networks DP715. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Grandstream Networks DP715 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Grandstream Networks DP715 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Grandstream Networks DP715, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Grandstream Networks DP715 должна находится:
- информация относительно технических данных устройства Grandstream Networks DP715
- название производителя и год производства оборудования Grandstream Networks DP715
- правила обслуживания, настройки и ухода за оборудованием Grandstream Networks DP715
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Grandstream Networks DP715 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Grandstream Networks DP715 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Grandstream Networks, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Grandstream Networks DP715, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Grandstream Networks DP715, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Grandstream Networks DP715. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    Grandstream Networks, Inc. DP715/DP710 DECT Cordless IP Phone[...]

  • Страница 2

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 2 of 52 DP715/DP710 USER MANUAL Index GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ............................................................................................. 6 CHANGES FROM 1.0.0.5 USER MA NUAL ....................[...]

  • Страница 3

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 3 of 52 REBOOTING THE DP715 BASE STATION FROM REMOTE ................................................................ . 47 CONFIGURING THE DP715 BASE STATION T HROUGH A CENTRAL SERVE R ................................ . 47 SOFTWARE UPGRADE ........................................................[...]

  • Страница 4

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 4 of 52 T ABLE OF F IGURES DP715/DP710 U SER M ANUAL Figure 1: CONNECTING T HE DP715 BASE STATION ................................ .................................. 9 Figure 2: CONNECTING T HE DP710 CHARGER UNIT ............................................................... 11 Figure 3: INSERT[...]

  • Страница 5

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 5 of 52 GNU GPL INFORMATION The DP715/710 firmware cont ains third-party software license d under the GNU General Publi c License (GPL). Grandstream uses software under the specific term s of the GPL. Please see the G NU General Public License (GPL) for the exact terms and conditions of t he lic[...]

  • Страница 6

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 6 of 52 CHANGE LOG This section documents significant changes from previous versions of DP71x user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FR OM 1.0.0.5 USER MANU AL  Added option [Up[...]

  • Страница 7

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 7 of 52 WELCOME Thank you for purchasing Grandstream’s DP715/710 DECT Cordless IP Phone . The DP 715/710 is the next generation of powerful, affordable, high quality and simple to configure DECT Cordless IP Phone for small business and residential users. Their compact siz e, superb voice quali[...]

  • Страница 8

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 8 of 52 Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the DP715 as it may cause d[...]

  • Страница 9

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 9 of 52 CONNECT YOUR DP715/710 EQUIPMENT P ACKA GING T able 1: EQUIPMENT P ACKAGING DP715 DP710  1 Base unit  1 Handset including 2 recharge able batteries (AAA, 1.2V / 500 m Ah, NiMH)  1 power supply plug for the base u nit  1 Ethernet cable  1 User guide  1 GPL License  1 [...]

  • Страница 10

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 10 of 52 Table 2 : DEFINITIONS OF THE DP715 CONNECTORS DC 6V Power adapter connection. NETWORK PORT (RJ -45) 10/100Mbps RJ -45 port to connect t o the network. RESET Factory Reset button: P ress for 7 seconds to reset f actory default settings. Table 3 : BASIC DEFINITIONS OF THE DP715 LEDS PATTE[...]

  • Страница 11

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 11 of 52 CONNEC TING THE DP710 CHARGER UNIT To setup the DP710, follow the step s below: Plug the 7V DC power adapter into an electrical outlet to start using the charger unit. Figure 2: CONNECTING THE DP710 CHARGER UNIT SETTING UP THE DP715/710 HANDSET To setup the handset, follo w the steps be[...]

  • Страница 12

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 12 of 52 PRODUCT OVERVIEW The DP715/710 is the next generation of power ful, affordable, high quality and simple to configure DECT Cordless IP Phone for small business and residential users. Their compact size, superb voice quality, rich feature set, market leading pr ice-performance and wide ra[...]

  • Страница 13

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 13 of 52 Phonebook (Per Handset) 200 numbers (up to 24 digits) with an associated name (up to 16 characters); 10 outgoing call entries; 30 incoming calls entries Multi-language Base Station Web UI: English; Voice Prompt : English, Spanish; Handset LCD Menu (15): English, French, German, Spanish,[...]

  • Страница 14

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 14 of 52 USING THE DP715/710 HANDSET GETTING F AMILIAR WIT H THE HANDSET The DP715/710 Handset has a dynamic sc reen. The screen displays differently depending on whether the handset is idle or in use (active screen). HANDSET KEYS DESCR IPTION 1. Display 2. Right display button (displa y functio[...]

  • Страница 15

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 15 of 52 - Power Key : T urn on / Of f the handset - On -hook: T erminate calls. - Redial List : Display your 10 last Outgoing calls - Up Navigation key - Increase the volume during the call. - Recall-Key/hook-flash key used to pla ce call on hold toggle bet we en calls. - Call List : Display yo[...]

  • Страница 16

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 16 of 52 HANDSET DISPLA Y STR UCTURE (LCD ) Figure 5: H ANDSET DISPLA Y S TRUCTURE BA TTER Y DISPLA Y • The batteries are fully char ged. • The batteries are 75% cha rged. • The batteries are half charged (50%). • The batteries are only 25% charged. • The batteries are almost flat. The[...]

  • Страница 17

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 17 of 52 Keypad Locked: ON when t he keypad is locked. Range Icon :  Solid when it’s within the base u nit coverage range.  Flashing when it’s out of the ba se unit coverage range (Th e handset will display “Searching”). HANDSET MENU STR UCTURE The handset has an easy- to -use menu[...]

  • Страница 18

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 18 of 52 HANDSET MENU O VER VIEW Display Definition Phonebook Displays the contact entries Handset  Ring Tone  Internal : Allows you to specify the ring t one for internal calls.  External : Allows you to specify the ring tone for external calls. Note: The Handset support up to 18 diffe[...]

  • Страница 19

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 19 of 52  Set Time Format  12Hour : Time will be displayed in 12 Ho urs format i.e. 3:00pm  24Hour : Time will be displayed in 24 H ours format i.e. 15:53 Tools  Appointement: Allows you t o set up reminders.  Stop Watch : Allows you to measure a time interval. HANDSET MENU DESCRI[...]

  • Страница 20

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 20 of 52 Deleting a Call 1. Press to access the calls list. 2. Use or to search fo r the number you need. 3. Press Option Softkey. 4. Press or repeatedly, select De lete . 5. Press to confirm. 6. The call is deleted and the next call appears on the display. Delete all Calls 1. Press to access th[...]

  • Страница 21

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 21 of 52 5. Once the number you require appears in the display and is hig hlighted, press Option . 6. Press or repeatedly and select Edit Entr y . 7. Press to confirm. 8. Press to delete each letter individually and use t he alphanumeric keys to enter the cor rect name. 9. Press Save . 10 . Pres[...]

  • Страница 22

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 22 of 52 SELECTING THE MENU LANGU AGE The Handset has a number of m enu languages, see software overv iew features. Proceed as follows to set the lang uage: 1. Press . 2. Scroll with and to Handset a nd press to confirm. 3. Scroll with and to Language and pres s to confirm. The supported languag[...]

  • Страница 23

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 23 of 52 SETTING THE RINGER V OL UME ON THE HANDSET You can adjust the ringer volume f or an incoming call (internal or ex ternal) to one of 6 levels (level 1 t o 5 and Off ). If you select Off , the icon appears in the display. The handset will not ring f or incoming calls . Level 5 is the high[...]

  • Страница 24

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 24 of 52 SETTING THE KEY LOCK You can lock the keypad again st unintentional entries. I t is, however, still possible to pick up incomi ng calls even with the keypad locked. Enable the Keypad Lock : 1. Press and hold for approxima tely 2 seconds. 2. The display shows Keypad Locked b riefly and t[...]

  • Страница 25

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 25 of 52 EDIT HANDSET NAME The procedure for changing the name of your handset sho wn in the display in standby mode i s as follows: 1. Press . 2. Press or repeatedly, select Handset . 3. Press to confirm. 4. Press or repeatedly, select Handse t Name . 5. Press to confirm. 6. Press repeatedly to[...]

  • Страница 26

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 26 of 52 APPOINTMENT S You can set five appointments or remind ers to which you can assign a name and an alarm by date and time. 1. Press . 2. Press or repeatedly, select Tool s . 3. The Appointment menu item is already highlighted. P ress . 4. Scroll with or to one of the five appointments and [...]

  • Страница 27

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 27 of 52 BASIC OPERATIONS UNDERST ANDING DP715/710 VOICE PR OMPT DP715 Base Station has a built-in v oice prompt menu for simple d evice configuration. The IVR menu work with any Handset registered to the base. Pick up the handset and dial “ *** ” to use the IVR menu. Table 9 : DP715/710 IVR[...]

  • Страница 28

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 28 of 52 “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registration” is in NO Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2. “#” return[...]

  • Страница 29

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 29 of 52 If you want to register a handset to a new base, it has to be f irst de -registered from the existing base by selecting "desubscribe ha ndset " option under the Handsets tab on the web GUI an d then repeat the above steps. COMPLETING CALL S There are three ways to complet e a [...]

  • Страница 30

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 30 of 52 b. Pick up the handset from the base or charger unit ( Only if Aut o Talk option is activated). To finish the call, press or place the handset in the base or the char ger unit. Note: - You can switch off the ringer t emporarily by pressing Silent Soft key. - When you receive a call the [...]

  • Страница 31

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 31 of 52 2. Enter the target IP address. Note: NO dial tone will be played bet ween step 1 and 2. Examples of Direct IP Calls: a) If the target IP address is 192.16 8.0.160, the dialing convention i s *47 or Voice Prompt with option 47, then 192*168*0 *160. followed by pressing the “#” key i[...]

  • Страница 32

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 32 of 52 Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY – ch eck firmware for most recent release. Attended Transfer This function is applicable using the H[...]

  • Страница 33

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 33 of 52 CALL FEATURES The DP715/710 supports all the traditional and advanced telepho ny features. Table 10 : DP715/710 CALL FEATURE DEFINITIO NS Key Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272632 (G726-r32),*027201 (iLBC) *16[...]

  • Страница 34

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 34 of 52 DP715 BASE STATION - CONFIG URATION GUIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP M ODE Select voice menu option 01 to enabl e DP715 to use DHCP. STATIC IP M ODE Select voice menu option 01 to enabl e DP715 to use STATIC IP mode, then use option 02, 03, 04, 05 t o set up[...]

  • Страница 35

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 35 of 52 The password is case sensitiv e with maximum length of 25 characters. The factory default password for End User and administrator is “123 ” and “admin” respectively. Only an administrator can access the “ADVANCED SETTING S ”, “ HAN DSET SETTINGS ” and “ PROFILE SETTING[...]

  • Страница 36

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 36 of 52  G726 - 32 Table 11 : BASI C SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to[...]

  • Страница 37

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 37 of 52 Allow DHCP server to set Time Zone Default No. Let the DHCP server handle the Time Zone Language Languages supported with voice prompt and web interface, except Spanish that it is only in IVR. Reset Type • Full Reset : This will make a full reset • ISP Data : This will reset only th[...]

  • Страница 38

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 38 of 52 Handset Status Displays relevant information regarding the Handset status. Handset Hook SIP Registration DND Forward Busy Forward Delayed Forward Handset 1 On Hook Registered Yes 613 • Handset 1 is registered with SIP Server. • Handset 1 user has set Do Not Disturb. • Handset 1 us[...]

  • Страница 39

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 39 of 52 Via TFTP Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the b[...]

  • Страница 40

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 40 of 52 SSL Private Key The user specifies SSL private key used for SIP over TLS in X.509 format. SSL Private Key Password The user specifies password to protect the private key above. ACS URL The user specifies the Auto Configuration Server’s URL (TR -069 protocol) ACS Username The user spec[...]

  • Страница 41

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 41 of 52 Syslog Level Select the DP715 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level ) 3. sent or received SIP m[...]

  • Страница 42

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 42 of 52 If the NAT Traversal fi eld is set to “Yes” with no specified STUN server , the DP715 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole” on the NAT open. Advance Configuration DNS Mode One from the 3 mod[...]

  • Страница 43

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 43 of 52 Allow Incoming SIP Messages from SIP Proxy Only Default is No. Check the incoming SIP messages. If they don’t come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. SIP T1 Timeout T1 is an estimate of the round-t[...]

  • Страница 44

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 44 of 52 a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3 -5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand • Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and[...]

  • Страница 45

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 45 of 52 Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Min- SE Defines the minimum session expiration (in seconds). Default is 90 seconds. Caller Re[...]

  • Страница 46

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 46 of 52 Table 15 : HANDSETS SETTINGS Page All Handsets This button will allow you to ring all the Handsets registered with the DP715 Base Station Desubscribe All Handsets This button is used to de-register all the handset previously registered with the DP715 Base Station Enable Subscription Mod[...]

  • Страница 47

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 47 of 52 REBOO TING THE DP715 BA SE ST A TION FR OM REMO TE Press the “Reboot” button at the bottom of the configuration menu to re boot the DP715 Base Station remotely. The web browser will then display a message wind ow to confirm that reboot is underway. Wait 30 seconds to log in again. C[...]

  • Страница 48

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 48 of 52 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP or HTTPS. The corresponding configuration settings are in the ADVAN CED SETTINGS configuration pag e. FIRMW ARE UPGRADE THR OUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS , the “Firmware Upgrade and Provisio[...]

  • Страница 49

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 49 of 52 INSTR UCTIONS FOR UPLO AD FROM L OCAL DIRECT OR Y 1. Download the firmware file f rom Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the DP715 web interface (Advanced Settings page) you can browse your hard drive and select the folder where you prev[...]

  • Страница 50

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 50 of 52 Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix. Thus multiple conf iguration files for t he same device can be stored in one di rectory. In addition, when the field “Check New Firmware only wh en F/W pre/[...]

  • Страница 51

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 51 of 52 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you los e all the pa[...]

  • Страница 52

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 52 of 52  VOIP Da ta : This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others. Note: 1. Factory Reset will be disab led if the “Lock keypad upd ate” is set to “Yes”. 2. If the DP715 was previously locked by your local servic[...]