Gateway 7250R инструкция обслуживания

A MAN US 7250R SYS RACK GDE R0 4/00 7250R Ser ver S yst em Manual[...]

i Contents Pref ace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Conventio ns used in this m anual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Getting a dditional inf ormation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ii Replacin g the slimli ne CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Replacin g memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iii ManageX E vent Manag er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Direct Pla tform Control (D PC) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2 System sec urity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 System rec over[...]

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Conv ention s used in this ma nual v Preface Conventions used in this manua l Throughout this manual, you will see the following con ventions: Convention Description E NTER Ke yboard key name s are pri nted in small ca pitals . C TRL +A LT +D EL A p lus sign m eans to press the keys at the s ame time . Setup Command s to be e ntered, option s to se[...]

vi P r e f a c e Getting additional information Log on to the Gateway technical support area at www .ga tewayatwork.com to find information abo ut your system or other Gat eway products. Some types of inform ation you can access are: ■ Hardware drive r and program updates ■ T echnic al tips ■ Service agreemen t information ■ T echnica l doc[...]

Standar d features 1 1 System Features Standard features ■ As many as two Intel ® Pentium III processors with 100 MHz Front Side Bus (FSB) in Slot 1 processor sockets ■ Four Dual Inline Memory Module (DIMM) sockets, that support up to 2.0 GB of PC100 Synchro nous Dynamic R andom Access Me mory (SDRAM ). ■ Intel 440GX chipset ■ Integrated I[...]

2 S y s t e m F e a t u r e s Front panel Diske tte d riv e writes to and reads from 3 .5-inch, 1.44 MB diskettes. Control panel c ontains the LED i ndicators and the power , reset, and sleep buttons t hat cont rol the ser ver . Hot-pl ug dr ive bay includes up to four hot -swappable hot-plug d rives connected to a hot-p lug backplane. The d rive b[...]

B a c k p a n e l 3 Back panel Mouse port connects a PS/2-compa tible mouse. Parallel port connects a print er or other parallel device. Network por t lets you connect to a network. The adjacent indicato r LEDs show LAN activi ty (yellow) a nd 100 Mbit spe ed (green). Vid eo p or t connects the first (or only) monitor interface cable. The video con[...]

4 S y s t e m F e a t u r e s Interior of system A Power s upply provides po wer to the system comp onents. B Expansion slot covers cover the spa ces where y ou can i nstall as many as two PCI expansion cards. C Riser ca rd supports as many as two PCI expansio n cards. D Intrusion sw itch logs a flag when the cover is removed to help prevent unauth[...]

I n t e r i o r o f s y s t e m 5 J Control panel supports the ind icator LEDs and the butt ons to con trol the Serv er op eratio n. K Slimline CD drive plays data or audio CDs. L Seco ndary d rive bay assem bly s u p p o r t s t h e s l i m l i n e C D d r i v e and the legacy diskette drive. M Hot-p lug back plane provides th e control for the ho[...]

6 S y s t e m F e a t u r e s System board A Secondary pro cessor fan c onnect or B Secondary pro cessor conne ctor C Primary proces sor fan connect o r D Primary processor connector E DIMM slots (4) F Main power conn ector , 24-pin G A TX auxiliary power connector , 6-pin H Fan co nnecto r I Diskett e drive connect or A C B D E F G H N O P Q T Z X[...]

S y s t e m b o a r d 7 J Primary IDE connector K Second ary IDE co nnector L AT X f r o n t p a n e l c o n n e c t o r M Front pa nel conne ctor , 16-pin N Batter y O Isolated server management (ISOL) intell igent management bus (IMB) con nector (not used) P Jumper J4J2 (BMC boot block write enable) Q Jumper block (jumpe r J3J1) R Jumper block ( [...]

8 S y s t e m F e a t u r e s Hot-plug backplane SCSI connector connects the SCSI cable from the RAID controller . Power connector connects the power ca ble from the p ower supply . Front panel co nnector carries signals from the backplane to the front panel. SCA SCSI drive co nnectors (4) connec t the four SCA SC SI drives. Install drives in incre[...]

F r o n t p a n e l b o a r d 9 Front panel board The front panel bo ard supports the LEDs and butto ns accessible from the front panel. The buttons and LEDs on th e front panel board a re shown and described below . Front panel connector connects the cont rols on the front panel with the system board. Power LE D glows green wh enever the system is[...]

10 S y s t e m F e a t u r e s Riser card The riser card includes a PCI bridge to support the two PCI expansion slots through the PCI expa nsion slot on t he system board. PCI expansion slots provide sup port for as many as two 32-bit, 3 3MHz PCI expansion cards. Sl ot 1 is the lower slot and slot 2 is the upper slot. Edge connector c onnects to th[...]

S e t t i n g u p t h e s e r v e r 11 2 System Setup Setting up the server Use the instruct ions on the qu ick guide pos ter that came with the server to assemble the server . Y ou can prepare a safer wo rking environment before assembling the ser ver by following these guidelines: ■ Obtain an adequately rated uninterrupti ble power supply (UPS)[...]

12 S y s t e m S e t u p Starting the server Before you start the server for the first ti me, make sure: ■ If the power supply is a utosensing, it wi ll not have a voltagte selection switch and it automa tically determin es the voltage of the i ncoming power sou rce. ■ All cables are firmly connected to the proper po rts on the back panel of th[...]

T u r n i n g o f f t h e s e r v e r 13 Understanding the Power-On Self-T est When you turn on your server , the power-on self-test (POST) routine checks the system memory and components. T o see this info rmation on the s creen, pre ss E SC during POST . Press S PACEBAR to bypass the remaining memory count. The system displays an error message if[...]

14 S y s t e m S e t u p T o turn off the serv er in Windows NT: 1 Click Start , then select Shut dow n the co mputer? , then Shut Down . 2 Click OK . The operating system shuts down. When you see a message saying It is now safe to turn off yo ur computer , turn off the serv er by pressing the power button. 3 T urn off the monitor and peripherals. [...]

R e s e t t i n g t h e s e r v e r 15 Resetting the server If your server does not respond to keyboard or mouse input, you may have to close programs that are not responding. If clos ing unresponsive program s does not restore your ser ver to normal operation, you may have to reset the system. T o close unresponsive programs and reset the ser ver [...]

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Preventin g static elec tricity di scharg e 17 3 Case Access Preventing static electricity discharge Before openin g the server ca se, follow these precautions to p revent damage from static electricity . When opening your ser ver case, always perform the following procedure. T o prevent static electricity disc harge: 1 T urn off the server power .[...]

18 C a s e A c c e s s Opening the case The only components that are accessible from the outside of the chassis are the front panel indicator light s. T o access any of the rem ovable media drives, the hot-pl ug drives, or the front panel buttons y ou must open the bezel. T o work on the internal comp onents of the server , you must open the chassi[...]

O p e n i n g t h e c a s e 19 Opening the bezel The bezel covers the removable media d rives, the hot-plug dr ives, and the front panel controls. T o access these compon ents, you must open the bezel. T o open the bezel: 1 Grip the beze l door and pull the door straight out away from the chassis. 2 Swing the do or downward on its hinges so that it[...]

20 C a s e A c c e s s 3 Remove the three scre ws from the top edge of the back panel. 4 Slide the top pa nel slightl y to the back, disengagin g the top edge of the panel from the top o f the front panel. 5 Lift the panel out and away from th e chassis. Closing the case Close the chassis as s oon as you finish installi ng or removing components so[...]

C l o s i n g t h e c a s e 21 T o replace the top panel: 1 Place the top p anel on the top o f the chassis approximately 3/4-inch back from the front of the server . 2 Slide the panel toward the front of the ch assis 3/4-inch, securing it in place. The tabs o n the front of the top panel slide under the l ip of the front panel. 3 Replace the screw[...]

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D r i v e s 23 4 Replacing and Adding Internal Devices Drives There are several types of drives and simila r devices that can be inst alled in the server . Preparing to replace or add a drive One 3.5-i nch diske tte driv e, at le ast one 1- inch high 3.5-inch hot-plug hard drive, and one slimline CD drive are in cluded with the server . Y ou can ad[...]

24 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Drive cabling info rmation The system includes th ree different type s of drive cables. Eac h drive cable is clearly labeled, indicating th e cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive. ■ Use[...]

D r i v e s 25 4 Remove the diskette drive tray by removing the two screws from the front pane l. 5 Pull the tray out of the chassis. 6 Remove the drive from the tray by removing the four screws that secure the drive to the tray . 8506162.book Page 25 Wednesday, May 10, 2000 10:21 AM[...]

26 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 7 If necessary , set an y jumpers on the drive. (See your drive doc umentation for proper drive j umper settings and cable orien tation.) 8 Attach the tray to the new drive by reinstalling the screws you removed in Step 6. 9 Replace the tray in the chassis using the screws you rem[...]

D r i v e s 27 T o replace a failed drive: 1 Before you remo ve the failed drive, use the appropriate softwa re and utilities insta lled on the system to stop all activity on the failed d rive. Instructions for using the software are provided by the software manufacturer . 2 Use the utilities or look at the drive indicator LEDs on the fr ont panel [...]

28 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 6 Install the new drive in the carrier usin g the four screws you removed in Step 5. 7 Align the drive rails with t he slots at the sides of the drive bay . Leave the retention lever in the open posit ion. 8 Push the drive all of the way into the drive bay unt il the retention lev[...]

D r i v e s 29 T o install an additional hot-plug drive: 1 Remove the drive carrier from the drive bay by unclipping the re tention lever and rotating the lever out away from the front of the sy stem. 2 Continue pul ling outward until the drive carrier is entirely out of the system. 3 Remove the four screws that secure the air baffles to the carrie[...]

30 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 4 Install the new drive in the carrier usin g the four screws you removed in Step 3. 5 Align the drive rails with t he slots at the sides of the drive bay . Leave the retention lever in the open posit ion. 6 Push the drive all of the way into the drive bay unt il the retention lev[...]

D r i v e s 31 3 For easier ac cess to the CD drive , remove the cables to the diskette drive as described in “ Replacing the diskette drive ” o n p a g e 2 4 . N o t e t h e orientation of the c ables so you can replace them la ter . 4 Remove the power a nd data cables from the back of the CD drive, n oting their locations and orientations. (Y[...]

32 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 9 Reinstall the CD drive tray in the chassis and secure it with the three screws you removed in St ep 5. 10 Connect the po wer and data cables, making sure the c ables are in their original positions. (See your dr ive documentation for pro per cable orientation.) 11 Reconnect the [...]

M e m o r y 33 Memory Four DIMM sockets on the system board support up to 2.0 Gigabytes (GB) of PC/100 SDRAM. Replacing memory The DRAM DIMM s supported by the system board conform to the following standards: ■ 128 MB, 256 MB, an d 512 MB ECC D IMMs ■ PC/100-complia nt, unbuffered, ECC S DRAM ■ 128 MB minimum system me mory ■ 2.0 GB maxim u[...]

34 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 3 Pull open the socket c lamps on each side o f the DIMM socke t, then lift the DIMM out of the socket. Store the DIMM in an anti-static container . 4 Insert the new DIMM into the socket, aligni ng the two notches in the DIMM with the two notches in th e DIMM socket. 5 Gently pres[...]

M e m o r y 35 Adding memory The DRAM DIMMs supported by the server board conform to the following standards: ■ 128 MB, 256 MB, an d 512 MB ECC D IMMs ■ PC/100-complia nt, unbuffered, ECC S DRAM ■ 128 MB minimum system me mory ■ 2.0 GB maxim um system m emory When you select and install D IMMs, keep the following in mind: ■ Registered DIM[...]

36 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 5 Gently press the DIMM into the socket until it is firmly seated. Inserting the DIMM automatically locks the socket clamps on each end of the DIMM. 6 Close the case. (See “ Closin g the cas e ” on page 20.) 7 Reconnec t the peripherals an d the power cor d, then turn on the s[...]

P r o c e s s o r s 37 Processors The system is compa tible with the Intel ® Pentium ® III 600 MHz and faster processors with 100 MHz front-si de bus (FSB). As many as two processors may be installed in the system. Y ou do not need to install additional voltage regulator modules (VRMs), because the VRMs fo r both processors a re built in to th e [...]

38 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 4 Place the head of a fla t-bladed screwdriver between th e processor module and the tab on the side of one of the processor retention brackets that hold the processor to be removed. 5 Push the handle of the screwdriver towa rd the processor . When the tab that locks the pr ocesso[...]

P r o c e s s o r s 39 7 Pull the processor up a nd out of the slot. 8 If the heatseink is separate, attach it to the p rocessor . 8506162.book Page 39 Wednesday, May 10, 2000 10:21 AM[...]

40 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 9 Align the new processor with the pro cessor slot (note that the processor slot is keyed so the processor can only be installed one way) and press firmly to install it. 10 Reconnect the processor fan ca ble to the processor fan connector on the system board. 11 Close the case. (S[...]

P r o c e s s o r s 41 When adding a second processor order a processor upgrade kit from Gateway . The kit includes the p rocessor , a fansink or heatsink, a nd a disposa ble grounding wrist strap. T o add a second processor : 1 T urn off the system and disc onnect the pow er cord and all extern al perip heral d evices. 2 Open the case. (See “ Op[...]

42 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 5 Align the new processor with the processor slot. Note that the processor slot is keyed so the processor can only be installed one w ay . Press it firmly to install it. 6 Connect the proce ssor fan cable t o the secondary proce ssor fan connecto r on th e syst em b oar d (S ee ?[...]

Repla cing the ba ttery 43 Replacing the battery The battery provides power for the system real-time clock and CMOS memory , which holds the system config uration information. If your battery is failing you may notic e the server clock slowing down and giving you the inco rrect time. Open the BIOS Set up utility and write down all th e values in th[...]

44 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 3 T urn off the server , disconnect the power cord and all external p eripheral devices. 4 Open the case by following the instruc tions on page 18 . (See “ Preve nti ng static electricity discharge ” on page 17.) 5 Locate the batter y on the system board (see “ System boar d[...]

Repla cing the ba ttery 45 ■ T urn off the server , remove the cover , a nd make sure that all cables inside the case are a ttached securely . Also, make sure that the colored c able edges are align ed correctly and that the connecto rs did not mi ss any pi ns. Disconne ct and recon nect the cabl es. Close t he case as descr ibed in “ Closing t[...]

46 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Expansion cards The server has two exp ansion slots on t he riser card that can be used fo r a variety of expansion cards. These slots support 32-bit, 3 3 MHz PCI cards. Both slots will hold full-length cards. The expans ion slots on the system board are not used. Replacing an exp[...]

E x p a n s i o n c a r d s 47 6 If the card is a full length card, slide the card guide behind the fans by pushing out the lever and sliding th e card guide to the side until it locks into place, then remove th e expansion card from the system. 7 If the replacemen t riser card has an ISA retainer (a plastic piece o n the end of the card), rem ove [...]

48 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 8 Replace the expansion slot c over bracket and tighten the t humbscrew . 9 Replace the card guide by sliding it back to its original position unt il it clicks in pla ce. Make sure the end of the card is in the right slot in the card guid e. 10 Connect any cables to the card ( see[...]

E x p a n s i o n c a r d s 49 4 Locate an available slot and rem ove the slot cover by removing the thumbscrew on the slot cover bracket, then remove the slot c over bracket. PCI slot 1 is the bottom slot a nd PCI slot 2 is the top slot. 5 Pull out the sl ot cover . 8506162.book Page 49 Wednesday, May 10, 2000 10:21 AM[...]

50 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 6 If the card is a full-length expansion card, press the lever to release the card guide and slide th e card guide to the side. 7 Insert the bottom edge of the expansion card (the keyed edge with the contacts) into the slot on the riser card and push in firmly to seat the card. 85[...]

Replac ing the power su pply 51 8 Replace the expansion slot c over bracket and tighten the t humbscrew . 9 Replace the card guide by sliding it back to its original position unt il it clicks in pla ce. Make sure the end of the card is in the right slot in the card guid e. 10 Connect any cables to the card ( see card documentation for proper cable [...]

52 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 3 Open the power supply cover by re moving the two screws that secure it in place, then swing the cover up. 4 Holding the sides of the power supply , push it out through the back panel of the chassis. 5 Insert the new power supply through the back panel, making sure that the conne[...]

Replacin g the power distribut ion board 53 Replacing the power distribution board The power distribution board is beside the power supply and ser ves to separate the power produced by the power supply in to the voltages needed by the various internal co mponents. T o replace the power distribution board: 1 T urn off the system an d disconnect the [...]

54 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 6 Place the replacement board in the chassis in the same orientation as the original board , then replace the four screws you remo ved in Step 5. 7 Reconnect the cables to the board at the same locations and in the same orientations as they were originally connected. 8 Replac e th[...]

R e p l a c i n g t h e f a n s 55 4 Pull out on t he tabs on both sides of the fan and lift the fan out of the fan assembly . 5 Insert the new fan into the fan assembly . Make sure the direct ion of rotation and airflow matc h the direction and airflow of the fa n you removed. 6 Plug the fan co nnector into the conn ector on the system board. Fan [...]

56 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the front panel board The front panel bo ard is mounted on the fro nt of the chassis, i nside the front pane l. T o replace the front panel board: 1 T urn off the system and disc onnect the pow er cord and all external periph erals. 2 Open the case. (See “ Open ing the[...]

Repla cing t he hot-p lug backp lane 57 Replacing the hot-plug backplane The four drive hot-p lug backplane is at the back of t he hot-plug d rive cage. The backp lane supp orts as many as four hot- swappabl e L VD SCSI driv es. T o replace the hot-plug backplane: 1 T urn off the system and disc onnect the pow er cord and all extern al perip heral [...]

58 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 7 Remove the six screws that secure the back plane to the hot-plug drive bay and remove the backplane. 8 Set any jumpers on the new ba ckplane for your configuratio n. 9 Secure the new back plane to the ba ck of the ho t-plug dr ive bay with t he six screws you removed in Step 7. [...]

Repla cing t he hot-p lug backp lane 59 10 Replace the drive bay in the chassis. Make sure the tabs on the bottom of the drive bay fit into the slots on the bottom of the chassis and the drive bay sits flat on the bottom o f the chassis. 11 Replace the six screws yo u removed in Step 5. 12 Reconnec t all cables on the backplane to the correc t conn[...]

60 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the syste m board The system board integrates the other elemen ts of the system, such as the processor , m emory , stora ge, networking, and communic ations. T o replace the system board: 1 T urn off the system and disc onnect the pow er cord and all external perip heral[...]

Replac ing the sy stem board 61 6 Remove the three screws that secure the fan assembly to the c hassis, then lift the fan assembly up and place it on the ho t-plug drive bay . 7 Remove any processors and DIMMs that you will in stall in the new system board. (See “ Repla cing memo ry ” on page 3 3 and “ Replac ing a processor ” on page 37.) [...]

62 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 8 Remove the eleven screws that secure the system board to the chassis, then lift the system bo ard out of the chassis. 9 Remove the new system board from its anti-sta tic bag and set any jumpers that you may need to set fo r your configuration. See “ System b oard ” on page 6[...]

Replac ing the sy stem board 63 10 Place the new system board in the chassis. Make sure the two standoffs with shoulders fit in to the match ing holes in the system boa rd. 11 Replace the eleven screws you removed in Step 8. 12 Install the DIMM(s) and processor(s) in the new system board. (See “ Repl acing me mor y ” on page 33 an d “ Rep lac[...]

64 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 16 Replace any exp ansion cards you removed from the system in Step 3. (See “ Replaci ng an ex pansion c ard ” on page 46.) 17 Close the case. (See “ Closin g the cas e ” on page 20.) 18 Reconnec t all peripherals and th e power cord, then turn on the system. 8506162.book [...]

A b o u t t h e B I O S S e t u p u t i l i t y 65 5 Using the BIOS Setup Utility About the BIOS Setup utility The server BIOS has a built-in set up utility that lets you c onfigure several basic system characteristics. The settings a re stored in battery-backed RAM and are retained even when the power is off. Enter the BIOS Setup utilit y by resta[...]

66 U s i n g t h e B I O S S e t u p U t i l i t y As you select items on the Main menu or in submenus, you see specific information related to the current selection in the Item Specific Help box. The command bar shows t he keystrokes necessary to access help, navigate through the menus, and perform other funct ions. ■ F1 opens the Help screen, p[...]

U p d a t i n g t h e B I O S 67 Updating the BIOS If you need a new versi on of the BIOS, you can download th e BIOS update from the technical sup port area on the Gateway W eb site (www .gateway atwork.com) and install the new version from a diskette. T o update the BIOS you need to perform the fo llowing tasks in sequ ence: ■ Create a bootable[...]

68 U s i n g t h e B I O S S e t u p U t i l i t y Setting the system board jumpers The system board has three jumpers. Each of th ese jumpers has a specific function described in the sections below . The CMOS Clear jumper The C MOS Clea r ju mper on t he syst em board (pins 1 thro ugh 3 of jump er J2J1) lets yo u clear all BIOS Setup settings. (Se[...]

Setting the s ystem board jum pers 69 The following ta ble shows the settings required to perfo rm this task. Ma ke sure you turn off the server and unplug the power cord before moving the jumper . Reco ver y Boot jumpe r The Recover y Boot jumper o n the system board (pins 9 throug h 11 of jumper J2J1) lets you recov er from a failed BIOS update b[...]

70 U s i n g t h e B I O S S e t u p U t i l i t y BIOS Boot Block W rite Enable jumper The BIOS Boot Block W rite Enable ju mper on the system board ( pins 13 through 15 of jump er J2J1) lets you upda te the BIOS boot block. (See the figure on page 6 for the loc ation of the jump er .) The following ta ble shows the settin gs required to perform t[...]

Setting the s ystem board jum pers 71 The following table shows the settings required to allo w programming of the BMC boot block. Make sure yo u turn off the server and unplug the power cord befor e movin g the jumpe r . FRB Enab le jum per The server supports fault resilient booting (FRB) which causes the sec ond processor to take over the boot p[...]

72 U s i n g t h e B I O S S e t u p U t i l i t y Intrusion Detecti on Enable jumper The Intrusion Detection Enable jumper on the system board (pins 5 through 7 on jumper J3J1) lets you enable intrusion detection. (See the figure o n page 6 for the location of the jump er .) The following t able shows the sett ings required to ena ble intrusion de[...]

Setting the s ystem board jum pers 73 The following ta ble shows the settings required to let y ou update the BMC firmware. Make sure you turn off the server and unplug the power cord before moving t he ju mper . WOL Enable jumper The WOL Enable jumper on the sy stem board (jumper J5 A2) lets you enable the wake-on-LAN feature. (See the figu re on [...]

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Avoidin g power s ource pr oblems 75 6 Managing the Server A voiding power source problems Surge suppressors, line conditioners, and uninterrupt ible power supplies can help protect the server against po wer source p roblems. Surge supp ressor s During a power surge, the voltage level of electric ity coming into the server can increase far above no[...]

76 Managi ng the Se rver Line condi tioners A line conditioner protects the ser ver from the small fluctuations in voltage from an electrical suppl y . Most systems can handle this variation ( li ne noise ) without problems. However , some electrical sources include more line noise than normal. Line noise can al so be a problem if the server is loc[...]

Maint ain and manage y our hard drive 77 Use Check Disk from once a we ek to onc e a month, dependi ng on ho w often you use the server . Also use Check Disk if you have any hard drive problems. T o use Check Disk: 1 Double-c lick the My Computer icon. The My Computer window opens. 2 Right-click the drive you want to check. 3 Sele ct Properties . T[...]

78 Managi ng the Se rver Backing up files Regularly backing up your files prot ects you from losing data and lets you keep fewer files on your ha rd drive. Back up old files to a large capacity disk drive or tape drive and delete the files from your hard drive. Y ou can use the software that came with your tape backup d rive or your large capa city[...]

Maint ain and manage y our hard drive 79 Deleting temporar y Internet fi les As you visit W eb sites, your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache. Files in the memory cache are removed when you turn off your server . Files are saved in t he disk cache unt il the space designated fo r the cache [...]

80 Managi ng the Se rver Protecting the server against viruses A virus is a program that attaches itself to a program or data file on a comput er , then spreads from one comput er to another . Viruses can damage data, cause computers to malfunc tion, and can display annoying or offensive messag es. Some viruses ca n go unnoticed for long p eriods o[...]

System ad mini stratio n and co ntrol 81 System administration and control The server has three ser ver-managem ent tools included to enable administrati on and control of Windows NT environ ments. These tools are Intel ® Server Control (ISC), ManageX Event Manager , and the Direct Platform Control (DPC) Console. Intel Server C ontrol (ISC) Using [...]

82 Managi ng the Se rver Direct Platform Control (DPC) Console The Direct Platform Control (DPC) Consol e provides remote emergency management of ser vers. The DPC Console is independen t of the server operating system and provides a means to remotely diagnose problems or verify the state of the server . It will also turn the server on or o ff. Y o[...]

System ad mini stratio n and co ntrol 83 Using passwords If you set and enable a user password but not an administrator password, enter the user pa ssword to boot the system with limited BIOS S etup access. If you set and enable both a user and an administrator pa ssword: ■ Enter either one to boot the server and enable the keyboard and mouse ■[...]

84 Managi ng the Se rver Summary of software security feat ures The following table lists the software security features and describ es what protection each offers. In general, t o enable or set the features list ed here, you must run the BIOS Setup utilit y and go to the Security Menu. The tabl e also refers to other Setup utili ty menus. For more[...]

System ad mini stratio n and co ntrol 85 Contr ol ac ce ss to t he system other t han BIOS Setup (set user passw ord) T o control acc ess to the syste m, set a us er pass word and enable the Passw ord on Bo ot opti on usi ng th e BIO S Setu p utili ty . Once s et, pass words c an be d isabl ed by dele ting the passwo rd or by changin g the Pas swor[...]

86 Managi ng the Se rver System recovery T ake preca utions that allow you to recover damaged files and re cover your system in the event that your hard drive is damaged, or if your BIOS or system files get corrupted. Creating a startup diskette If your ser ver hard drive is damaged, you may not be a ble to start the server fro m the hard dri ve. A[...]

I n t r o d u c t i o n 87 7 T roubleshooting Introduction If the server do es not operate correctly , re- read the instructions for the procedures you have performed. If an error occurs within an application, refer to the documentation sup plied with the software. This section identifies solutions to some possible problems. T roubleshooting checkl[...]

88 T r o u b l e s h o o t i n g T roub leshoo ting g uidelin es As you troubleshoot the server , keep the following guidelines in mind: ■ Never remove the chassis cover while the ser ver is turned on. ■ Do not attempt to open the mo nitor; it is extremely dangerous. Even if the power is disconnected , stored energy in the components can be dan[...]

H a r d d r i v e p r o b l e m s 89 Hard drive problems The system does not recognize a SCSI drive Memory and processor prob lems The system detected memory errors during star t up The C D dri ve c ab les a re not inst alled correctly Open the sys tem, the n make sure all cable s between th e IDE co ntroll er an d the C D drive are c orrect ly c o[...]

90 T r o u b l e s h o o t i n g The system does not recognize a ne w or second processor Modem problems The system does not recognize the modem A memory chip is fa ulty Replac e the card w ith the faulty ch ip. Thir d-party diagnost ic programs can h elp de termine which c hip or memory s egmen t is fai ling. Probab le caus e Soluti on The pr oces[...]

Peripheral/A dapter problems 91 Peripheral/Adapter problems The system does not recognize a SCSI device The system does not recognize the diskett e drive The diskette dri ve will not read, writ e, or format Probab le caus e Solution The devi ce needs to be added as new hard ware From the Contr ol Pa nel window ( Start | Settings | Control Panel ), [...]

92 T r o u b l e s h o o t i n g The diskette dri ve LED illuminates continuousl y The system does not recognize an e xpansion card Printer problems The printer wil l not turn on The diskette is corrupted Run Check Disk o n the disk ette. If e rrors are dete cted an d correc ted, try a ccessi ng the d isket te again. Probab le caus e Solution The d[...]

S y s t e m p r o b l e m s 93 The printer is t urned on but will not print The printer pri nts garbled te xt System problems The system will not start up The pr inter is not plugged in Make s ure tha t the power cable is p lugged into a live power source . The pr inter is def ective Try a nother p rinter , if one is av ailable. Probab le caus e So[...]

94 T r o u b l e s h o o t i n g The system i s non-responsive The keyboard does not work Powe r sup ply al arm bu zzes and pow er suppl y status LED blinks indicating a failed powe r supply modul e Replac e the i ndica ted po wer sup ply m odule . (Y ou ca n turn off th e audible alarm by ins erting an approp riate tool into the por t on the front[...]

Video pr oblems 95 The mouse does not work The system power and reset buttons are not responsi ve: V ideo problems The system i s running but the screen is blank Probab le caus e Soluti on Mouse i s locke d out when the pass word is set Enter the passwo rd. The mouse is not plugged in or co nnecte d proper ly Make sure that the cable is plugge d in[...]

96 T r o u b l e s h o o t i n g The image on the screen is dim or diffi cult to re ad The color monitor displ ays everythi ng in black and white The displayed charact ers are garbled The vid eo card is not se ated correctly Ope n the system and rese at the video card. The s erver board ma y have a bu ilt-in vid eo adapter , s o there ma y not be a[...]

E r r o r m e s s a g e s 97 The video is distort ed Error messages This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrec t keystroke or a write-protected diskette. Some messages, however , may indicate a problem that requires you to consult the troubleshooting section of this[...]

98 T r o u b l e s h o o t i n g Bad comm and or file nam e Make c ertain you e ntered t he right comm and. V er ify t he spe cifi ed driv e, th en try i t agai n. If you are tryi ng to exi t MS-DOS to retu rn to Wind ows, type exit, then press E NT ER . Base memo ry [xxx] expans ion This is an info rmatio nal mes sage only . N o acti on i s requir[...]

E r r o r m e s s a g e s 99 Insert bo otable media dev ice Se e “ The system does not re cogni ze a SCSI dri ve ” on page 89 for a pos sible solution . Backup y our fil es as soon as po ssibl e. Insuf ficient disk space Check the free space on the disk volum e. If the volum e is full or almo st full, remove un neces sary fi les. Invalid config[...]

100 T r o u b l e s h o o t i n g Printer is out of pa per Add paper t o the pri nter . Make s ure that the p rinter is online. Requi red paramet er missing Make s ure that you entered the right comman d. If you are tryin g to exit M S-DOS to return to Windows, type exit , then pres s E NTE R . Syntax e rror Make s ure that you entered the righ t c[...]

Safety, Regu latory , and Notice s 101 A Safety , Regulatory , and Notices The Gateway 7250R Server originally ship ped with a Cla ss A rating a ccording to FCC rules pa rt 15. Later modifi cations may ha ve improved the rating to Class B. T o check the rating of t he system as shipped to you, check the FCC label at the back of the c hassis for the[...]

102 Safety, Regula tory, and Not ices ■ Openings in the computer case ar e provided for ventilati on. Do not block or cover these openings. Make sure you p rovide adequate space, at least 6 inches (15 cm), around the s ystem f o r v e n t i l a t i o n w h e n y o u s e t u p y o u r w o r k a r e a . N e v e r i n s e r t o b j e c t s o f a n y[...]

Safety, Regu latory , and Notice s 103 W arnings WARNING: English (US) AVERTISSEMENT : Français WARNUN G: Deutsch AVV E RT E N Z A : Italiano ADVERTENCIAS : Español The power supply i n this product contains n o use r- ser vice abl e pa rt s. There may be m ore than one supply in this product. Refer servic ing on ly to qu alified personnel. Le bl[...]

104 Safety, Regula tory, and Not ices After you have com pleted the six SAF ETY steps above, you ca n remove the system co vers. T o do this : 1 Unlock and remove the padlock from the back of the syste m if a padlock has been installe d. 2 Remove and save all screws from the covers. 3 Remove the covers . Une fois TOUTES les é tapes pr é c é dent[...]

Safety, Regu latory , and Notice s 105 The system is designed to operate in a typical office environment. Choose a site that is: ■ Clean and free of airborne particles (other than normal room dust). ■ Well ventilated and away from sources of heat including direct sunlight. ■ Away from sources of vibration or physical shock. ■ Isolated from [...]

106 Safety, Regula tory, and Not ices Regulatory compliance statements Rack Mounting If rack moun ted units are installed in a closed or mul ti-unit rack assembly , they may r equire further evaluation by Certifi cation Agencies. The following items must be considered: ■ The ambient within the rack may be greater than room ambient. Installati on [...]

Safety, Regu latory , and Notice s 107 FCC Part 68 (applicable to products fitted with USA modems) Y our modem complies with Part 68 of the Feder al Communic ations Co mmission (F CC) rul es. On the computer or modem car d is a label that c ontains the FCC regist ration number and Ringer Equivalence Number (REN) for this device. I f requested, this[...]

108 Safety, Regula tory, and Not ices DOC Notice (for products fitted w i th an I C-compliant modem) The Industry Canada label identifies c ertified equipment. T his certific ation means that the equipment meets certai n telecommuni cations network protective, operati on, and safety requirements. The Depar tment does not guarantee the equipment wil[...]

Safety, Regu latory , and Notice s 109 European T elecommunication Infor mation (for products fit ted with EU approved modems) Marking by the symbol indicates compliance of thi s equipment to the T elecom T erm ina l Eq uipme nt a nd S atell ite E arth Sta tion s Dir ectiv e 98 /13 /EEC . Such mar king is indic ativ e that this equipment meet s or [...]

110 Safety, Regula tory, and Not ices Australia and New Zealand users EMI stat ement This device has been tested and fo und to comply with the limits for a Class A digital device, pursuant to the Australian/New Zealand standard A S/NZS 3548 set out by the Australian Communicat ions Authority and Radi o Spectrum Managem ent Agency . New Zealand T el[...]

Safety, Regu latory , and Notice s 111 Laser safety statement All Gateway systems equipped with CD and DVD drives comply wi th the appropriate safety standards, including IEC 8 25. The laser devices in these components are classified as “ Class 1 Laser Products ” under a US Department of Health and Human Services (DHHS) Radiation Perf ormance S[...]

112 Safety, Regula tory, and Not ices Reference Groundi ng compo nent 1 Elect ric ser vice e quipment 2 Power se rvice grou nding electrode s ystem (N EC Art 250, Part H) 3 Gro und cl amps 4 Groundi ng conduc tors (NEC Sec tion 810-21) 5 Antenn a discha rge unit (NEC Sect ion 810-20) 6 Ground c lamp 7 Antenn a lead-in w ire 1 3 4 5 6 7 2 Antenna an[...]

Safety, Regu latory , and Notice s 113 Notices Copyright © 2000 Gat eway , Inc. All Rights Re served 4545 T own Centre Court San Diego , CA 9 2121 U SA All rights res erved This publication is protected by c opyright and all rights are reserved. No p art of it may be reproduced or transmitted by any means or in any form, without prior consent in w[...]

114 Safety, Regula tory, and Not ices 8506162.book Page 114 Wednesday, May 10, 2000 10:21 AM[...]

S y s t e m S p e c i f i c a t i o n s 115 B System Specifications The following specific ations are for the standard configuration. The server may contain optional equipmen t. All specifications are subject to change. Case siz e 18.9 in. (480 mm) x 24.1 in. (612 mm) x 3.46 in. (88 m m) Processors As many as two Intel ® Pe ntium III ™ p rocess [...]

116 S y s t e m S p e c i f i c a t i o n s Environmental specifications The following specifications identify max imum environmental conditions. At no time should the server run unde r conditions which violate these specifications. System I/O addresses The following table shows the loc ation in I/O space of all directly I/O -ac cess ibl e re gist [...]

S y s t e m S p e c i f i c a t i o n s 117 003Eh - 003F h 0040h - 004 3h Programmable T imers 0044h - 004 Fh 0050h - 005 3h Programmable T imers 0054h - 005 Fh 0060h, 00 64h Keyboard Co ntrolle r 0061h NMI Statu s and Co ntrol Regi ster 0063h NMI Statu s and Co ntrol Regi ster 0065h NMI Statu s and Co ntrol Regi ster 0067h NMI Statu s and Co ntrol[...]

118 S y s t e m S p e c i f i c a t i o n s 0102h Vi deo Dis play Con troller 0170h - 017 7h Secondary Fix ed Dis k Control ler (IDE) 01F0h - 01F 7h Primary Fixed Disk Con troller (IDE) 0200h - 020 7h Game I/O Port 0220h - 022 Fh Serial Port A 0238h - 023 Fh Serial Port B 0278h - 027 Fh Parallel Po rt 3 02E8h - 02Efh Seri al Port B 02F8h - 02F Fh S[...]

S y s t e m S p e c i f i c a t i o n s 119 Memory map Interrupts The following table sugg ests a logical interrupt mappi ng of interrupt sour c es. It reflects a typica l configuration, but you can change these interrupt s. Use the information to determine how to program each interrup t. The actual interrupt map is defined using configuration regi[...]

120 S y s t e m S p e c i f i c a t i o n s DMA usage The following table li sts the direct m emory access (DMA) c hannels that t he system typically uses and which on es are available for use by add-in dev ices. IRQ6 INT6 Diske tte port IRQ7 INT7 Parallel port IRQ8_L INT8 RT C interrupt IRQ9 INT9 Signal contro l interrupt (SC I) used b y ACPI-com [...]

I n d e x 121 Index A accessories, safety precautions 102 adapter c ards adding 48 replacing 46 troubleshooting 91 , 92 add-in ca rds adding 48 replacing 46 troubleshooting 92 adding adapter c ards 48 add-in ca rds 48 CPU 41 drives, preparing 23 expa nsio n card s 48 processor 41 addit ional info rmat ion, getti ng vi addresses, I/O 116 administrat[...]

122 I n d e x replacing 56 CPU adding additio nal 41 heatsink 37 , 41 replacing 37 specifications 115 speed 115 troubleshooting 89 creating, startup diskette 86 D deleting temporary files 78 DIMMs adding 35 installing 35 replacing 33 Direct Platform Control (DPC) Console 82 diskette drive replacing 24 troubleshooting LED al ways on 92 not recognize[...]

I n d e x 123 mainten ance 76 maintenance utili ties 76 manageme nt 77 troubleshooting 89 hardware status 81 hot-plug backpl ane feature s 8 backpl ane, replacin g 57 fan, replacing 54 replac ing the ca ge fan 54 humidity, operating 116 I I/O addresses, system 116 I/O ports 115 IDE drive, maintenance 76 indicat ors 100 Mbit speed LED 3 disk activit[...]

124 I n d e x system fault 9 line conditioners 76 locks mechani cal, se curity 82 software, security 82 M Main menu, Setup utility 66 manageme nt, hard d rive 77 ManageX Event Manager 81 manual con ventions v memory adding 35 installing 35 map, syste m 119 replacing 33 specifications 115 troubleshooting 89 messages, error 97 modem, troubleshoot ing[...]

I n d e x 125 PS/2 pow er supply, re placing 51 R Recovery B oot jumper, setting 69 recovery, system 86 Recyc le Bin emptying 79 recycle bi n resizing 79 regulatory compliance 106 removing side panel 19 system board 60 replacing adapter c ards 46 add-in ca rds 46 back pan el fan 54 backpl ane, hot- plug 57 battery 43 control pane l board 56 CPU 37 [...]

126 I n d e x setting BIOS Boot Block Write Enable jumper 70 BMC Boot Block Write En able jumper 70 BMC Firmware Update jumpe r 72 CMOS Cl ear jumper 68 FRB Enable jumper 71 Intrusion Detection Enable jumper 72 jumpers 68 Password Clear jum per 68 Recove ry Boot jumpe r 69 Wake on LAN Ena ble jumper 73 setting up operating sy stem 13 safety precaut[...]

I n d e x 127 Intrusion Detection Enable jumper 7 Password Clear jum per 7 Recove ry Boot jumpe r 7 removing 60 replacing 60 Wake on LAN Ena ble jumper 7 system fault LED 9 system reset, Windows NT 15 system shut down, Windows NT 14 T temperature, operating 116 temporary files, deleting 78 tim eou t, sec uri ty 84 troubleshooting adapter c ards 92 [...]

A MAN US 7250R SYS RACK GDE R0 4/00 7250R Ser ver S yst em Manual[...]