Dell Inspiron 0WKG9DA00 инструкция обслуживания

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: DCMF INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________[...]

3 Setting Up Y our Inspiron Desktop . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the Display. . . . . . . . . . . . . . . . . . . . . 6 Connect the Keyboard and Mouse . . . . . . . . . 8 Connect the Network Cable (Optional) . . . . . 9 Connect the Power Cable . . . . . . . . . . . . . . . 10 Press the Power Button [...]

4 Contents Restoring Y our Operating System . . . . . . . 4 2 System Restore . . . . . . . . . . . . . . . . . . . . . . . 43 Dell DataSafe Local Backup . . . . . . . . . . . . . 44 System Recovery Media . . . . . . . . . . . . . . . . 46 Dell Factory Image Restore . . . . . . . . . . . . . 4 7 Getting Help . . . . . . . . . . . . . . . . . . . . .[...]

5 This section provides information about setting up your Inspiron ™ desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. Before Setting[...]

6 Setting Up Y our Inspiron Desktop Connect the Display Y our computer has integrated VGA and HDMI video connectors. NOTE: A DVI connector may be available if you purchased a discrete graphics card. Y ou can purchase the HDMI‑to‑DVI adapter and additional HDMI or DVI cables at www .dell.com . Use the appropriate cable based on the connectors av[...]

7 Setting Up Y our Inspiron Desktop Connection T ype Computer Cable Display VGA‑to‑VGA (VGA cable) DVI‑to‑DVI (DVI cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)[...]

8 Setting Up Y our Inspiron Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer .[...]

9 Setting Up Y our Inspiron Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable to connect to [...]

10 Setting Up Y our Inspiron Desktop Connect the Power Cable CAUTION: T o help avoid damaging your computer , ensure that the voltage selector switch is set for the voltage that most closely matches the AC power available in your location. T o locate the voltage selector switch, see “Back View Features” on page 20.[...]

11 Setting Up Y our Inspiron Desktop Press the Power Button[...]

12 Setting Up Y our Inspiron Desktop Set Up Microsoft Windows Y our Dell computer is preconfigured with Microsoft ® Windows ® operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedur[...]

13 Setting Up Y our Inspiron Desktop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (withou[...]

14 Setting Up Y our Inspiron Desktop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). If an external USB modem or WLAN adapter is not part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are u[...]

15 Setting Up Y our Inspiron Desktop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Windows Vista ® Save and close any o[...]

16 Setting Up Y our Inspiron Desktop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try con[...]

17 Setting Up Y our Inspiron Desktop Windows 7 Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Internet window appears. NOTE: If you d[...]

18 Front V iew Features 9 7 10 8 1 2 3 5 6 4 1 Optical drive eject buttons (2) — Eject the optical drive tray when pressed. 2 USB 2.0 connectors (2) — Connect to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. 3 Headphone connector — Connects to headphones. NOTE: T o connect to a powered spea[...]

19 Using Y our Inspiron Desktop 5 Power button — T urns the c o m p u t e r on or off when pressed. The light in t he ce n te r o f t his bu tto n i ndi cat es the power state. NOTE : For information on power problems, see “Power Problems” on page 29. 6 Hard-drive activity light — T urns on when the computer reads or writes data. A blinking[...]

20 Using Y our Inspiron Desktop Back V iew Features 1 2 4 5 3 6[...]

21 Using Y our Inspiron Desktop 1 Power connector — Connects to the power cable. Appearance of this connector may vary . 2 V oltage selector switch — Allows to select the voltage rating appropriate for your region. 3 Power supply light — Indicates power availability on the power supply unit. NOTE: The power supply light may not be available o[...]

22 Using Y our Inspiron Desktop Back Panel Connectors 4 3 2 1 5 6 7 8 10 9 11 1 Y our computer’ s model number . 2 HDMI connector — Connects to a TV for both 5.1 audio and video signals. NOTE : When used with a monitor , only the video signal will be read. 3 VGA connector — Connects to the display . 4 USB 2.0 connectors (4) — Connect to USB[...]

23 Using Y our Inspiron Desktop 8 Front L/R line-out connector — Connects to front L/R speakers. 9 Line-in connector — Connects to recording or playback devices such as a microphone, cassette player , CD player , or VCR. 10 Center/subwoofer connector — Connects to a center speaker or subwoofer . 11 Network connector and light — Connects you[...]

24 Using Y our Inspiron Desktop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets[...]

25 Using Y our Inspiron Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the i[...]

26 Using Y our Inspiron Desktop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload or download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incident[...]

27 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 34 or “Contacting Dell” on page 5 5. Beep Codes Y o ur c om pu te r mi gh t em it a s er i es o f be ep s du ri ng start‑up if there are errors or pro[...]

28 Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Re‑establish your connection to the • wirel[...]

29 Solving Problems Power Problems If the power light is off — The computer is in hibernate mode, turned off, or is not receiving power . Press the power button to resume normal • operation. Reseat the power cable into both the • power connector on the computer and the electrical outlet. If the computer is plugged into a power strip, ?[...]

30 Solving Problems If the power light is solid amber — The computer is in sleep or standby state. • Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. There may be a problem with either the • system board or the power supply . For assistance, contact Dell (see “Contacting Dell[...]

31 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. If necessary , install additional memory (see the Service Manual at suppor[...]

32 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Select the program that is no [...]

33 Solving Problems Windows Vista ® Click 1. Start → Control Panel → Programs → Use an older program with this version of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. Windows ® 7 Click 1. Start → Control Panel → Programs → Run programs made for previous versions of Windows . In the welcome[...]

34 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informati[...]

35 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

36 Using Support T ools Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell T echnical Support — The computer failed to complete the boot routine three consecutive times for the same error . Contact Dell for assistance (see “Contacting[...]

37 Using Support T ools No timer tick interrupt — A chip on the system board might be malfunctioning or there might be a system board failure. See the Service Manual at support.dell.com/manuals or contact Dell for assistance (see “Contacting Dell” on page 55 ). USB over current error — Disconnect the USB device. Y our USB device needs more [...]

38 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 32 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell co[...]

39 Using Support T ools NOTE: If you see a message stating that no diagnostic utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: The PSA will start running the tests. a. If the PSA completes successfully , the b. following message is displayed: “No problems have been found with this [...]

40 Using Support T ools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer . Insert the 1. Drivers and Utilities disc. Shut down and restart the computer . 2. When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the operating system[...]

41 Using Support T ools When the tests complete, close the test 9. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and restart the computer , click Exit . T o exit the Dell Diagnostics and to restart the 10. computer , click Exit . Remove the 11. Drivers and Utilities disc.[...]

42 Restoring Y our Operating System Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

43 Restoring Y our Operating System System Restore The Microsoft ® Windows ® operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating stat[...]

44 Restoring Y our Operating System Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer . Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if Sy[...]

45 Restoring Y our Operating System When the DELL 4. ™ logo appears, press <F8> several times to access the Advanced Boot Options window . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. Select 5. Repair Y our C[...]

46 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

47 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

48 Restoring Y our Operating System Performing Dell Factory Image Restore T urn on the computer . 1. When the DELL logo appears, press <F8> 2. several times to access the Advanced Boot Options Window . NOTE: If y ou wai t t oo lon g a nd the op era tin g system logo appears, continue to wait until you see the Microsoft ® Windows ® des kto p[...]

49 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 27 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 38 for procedures on how to run Dell [...]

50 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 54 and then see the contact information for you[...]

51 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

52 Getting Help Automated Order -Status Service T o check on the status of any Dell products tha t you ha ve ord ere d, you ca n g o t o support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the i nfo rma tio n n eed ed to loc ate an d r epo rt on your order . For the telephone number to call your reg[...]

53 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

54 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell fo[...]

55 Getting Help See your operating system documentation to determine the contents of the computer’ s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • [...]

56 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 46 find your system model number the back of your computer run a diagnostic program for your computer “Dell Diagnostics” on page 38 reinstall desktop system software “My Dell Downloads” on page 35 for more infor[...]

57 Finding More Information and Resources If you need to: See: find safety best practices information for your computer , review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety information that is shipped with your computer , bef[...]

58 Basic Specifications This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . For more detailed specifications, see the Comprehensive Specifications at support.dell.com/manuals . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer ,[...]

59 Basic Specications Memory Connectors four internally‑accessible DIMM sockets Capacities 1 GB, 2 GB, and 4 GB Memory type DDR3 DIMM; non‑ECC memory only Minimum 1 GB Maximum 8 GB NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals . V ideo Integrated Intel GMA HD Discrete PCI Express x16 card (op[...]

60 Basic Specications External Connectors Network adapter one RJ45 connector USB two front‑panel and four back‑ panel USB 2.0‑compliant connectors Audio front panel — headphone and microphone connectors back panel — six connectors for 7.1 channel support Video one 15‑hole VGA connector and one 19‑pin HDMI connector Power W attage 3[...]

61 Basic Specications Computer Environment T emperature ranges: Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum): 20% to 80% (non‑condensing) Maximum vibration (using a random‑vibration spectrum that simulates user environment): Operating 0.25 GRMS Non‑ Operating 2.2 GRMS [...]

62 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

63 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 ‑ 11° Col. Lomas Altas 11950 México, D.F . Reg[...]

64 Index C calling Dell 55 CDs, playing and creating 24 chipset 58 computer capabilities 24 connect(ing) optional network cable 9 Contacting Dell online 55 customer service 50 D DataSafe Local Backup 44 DellConnect 50 Dell DataSafe Online Backup 26 Dell Diagnostics 38 Dell Dock 25 Dell Factory Image Restore 47 Diagnostic Checklist 54 drivers and do[...]

65 Index H hard drive type 58 hard‑drive activity light 19 hardware problems diagnosing 37 Hardware T roubleshooter 37 headphone front connector 18 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 31 memory support 59 N network connection fixing 28 network connector location 23 O order status 52 P power button 1[...]

66 Index S Service T ag 57 shipping products for return or repair 53 software features 24 software problems 32 solving problems 27 specifications 58 support e‑mail addresses 51 support sites worldwide 51 System Messages 35 System Recovery Media 46 System Restore 42 , 4 3 T technical support 50 temperature operating and storage ranges 61 U USB 2.0[...]

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0 W K G 9 D A 0 0 Print ed in the U.S.A. www .dell. com | support.dell. c om[...]