AirLive ES-4000 инструкция обслуживания

ES-4000 v2 Email Ser v er Appliance Use r ’ s Manual 1[...]

Claus e Description ■ EN 55022:1998/A1 Limits and methods of measurement of radio disturbanc e :2000/A2:2003 characteristics of information technology equipme n ■ EN 61000-3-2:2000 / Disturbances in supply systems caused by household appliance s A1:2001 and similar electrical equipment "Harmonics ■ EN 61000-3-3:1995/ Disturbances in supp[...]

AirLive ES-4000 v2 CE Declaration S tatement Country Declaration Country Declaration cs Č esky [Czech] OvisLink Corp. tímto prohl ašuje, že tento AirLive ES-4000 v2 je ve shod ě se základními požadavky a dalšími p ř íslušnými ustanoveními sm ě rnice 1999/5/ES. lt Lietuvi ų [Lithuanian] Šiuo OvisLink Corp. dekla ruoja, kad šis Air[...]

This device uses software which is partly or completely licensed under the terms of the GNU General Public License. The author of the software does not provide any warranty. This does not affect the warranty for the product itself. To get source codes please contact: OvisLink Corp., 5F, No. 96, Min-Chuan Rd, Hsin-Tien City, Taipei, Taiwan, R.O.C. A[...]

1 Copyright The contents of this publication may not be reproduced in any p art or as a whole, stored, transcribed in an information retrieval system, translated into any lan guage, or transmitted in any form or by any means, mechanical, magnetic, electronic, opti cal, photocopying, manual, or otherwise, without the prior written permission. T rade[...]

2 T able of Content s Chapter 1 Introduction ........................................................................................................ ......... 4 1.1 Functions and Features ..................................................................................................... ................. 4 1.2 Front Panel .......................[...]

3 7.2.1 Se tting .................................................................................................................. ................. 90 7.2.2 Indi vidual ............................................................................................................... ................ 93 7.2.3 Gr oup ..................................[...]

4 C C C h h h a a a p p p t t t e e e r r r 1 1 1 I I I n n n t t t r r r o o o d d d u u u c c c t t t i i i o o o n n n Congratulations on your p urchase of this outst anding ES-4000V2 Mail Server Appliance, this prod uct is specifically designed for the of fice that has the need to install an easy maint ained mail server in comp any . S ince ema[...]

5 z DNS Built-in with DNS server , administrator can setup the domain name resolution by himself, and will not need to spend money to deposit DNS service at ISP . z Web Mail Sometimes users need to access email in public com puter , such as cyber café, and it is not allowed or not properly to download private mail. W eb mail function works to prov[...]

1.2 Front Panel Figure 1-1 Front Pa nel LED Color St atus Description POWER Green On Power on the device Hard Disk Green Blinking Data reading / accessing Blinking Sending / Receiving Green On 100 Mbps Orange On 1000 Mbps Port1 - Off 10 Mbps Blinking Sending / Receiving Green On 100 Mbps Orange On 1000 Mbps Port2 - Off 10 Mbps Port s: Port Descript[...]

7 C C C h h h a a a p p p t t t e e e r r r 2 2 2 P P P r r r o o o d d d u u u c c c t t t D D D e e e p p p l l l o o o y y y m m m e e e n n n t t t 2.1 Deployment ES-4000V2 features Mail Server func tion to offer ma il service for LAN users. Co-wo rk with RS-3000 Anti-spam function can improve mo re complete mail security , and save the time an[...]

2.2 Sof tware Inst allation Step1. Connect the MIS engineer’s PC and ES-4000V2’ s port 1 to the same Hub / Switch, and launch the browser (IE or Net s cape) to link the ES-400 0V2 applian ce. The default IP address i s http : //192.168.1.1 Step2. Administrator will be requested for User Name and Pass w ord when entering ES-4000 V2 system. (Figu[...]

Step4. Select the language and chara cter encoding. (Figure 2-3) Figure 2-3 Select the language and character e ncoding When system can not id entify the data character enco ding that is going to be saved into database, it will use the default setting. Step5. Go to System ( Interface, enter the following setting: (Figure 2-4)  Provide a valid IP[...]

Step6. Go to System Æ Synchronize Sy stem Clock, enable Synchronize with an Internet T ime Server and set up of fset hours from GMT to assure the correct time. (Figure 2-5) Figure 2-5 Synchronize tim e setting If the local area executes the daylight saving time, then enable the Daylight Saving T ime Setting. Step7. Enter corresponding domai n alia[...]

Step8. Apply permitted mail relay segment s and domains. (Figure 2-7) Figure 2-7 Mail relay setting Step9. If resolving domain name is needed, pl ease enable the DNS Setting option. Once the DNS Setting is enabled, the inst all wizard will take you to a further DNS setting after you cli ck Finish . (Figure 2- 8) Figure 2-8 Install completed 11[...]

Step10. Set up account learning approach and d efault value for new account. (Figure 2-9) Figure 2-9 Setup account learning approa ch and default v alue for new account Step11. If necessary , select to enable HA feature and configure the IP address of another ES-4000V2. Both devices will synchronize the dat abase when the connection builds up. (Fig[...]

Step12. Prompt users that the listed ports below shoul d be remaining open on Perimeter Gateway whi le ES-4000V2 is functioning. (Figure 2-12) Figure 2-12 A ttentio n Step13. Click Finish. 13[...]

14 C C C h h h a a a p p p t t t e e e r r r 3 3 3 B B B a a a s s s i i i c c c I I I n n n s s s t t t a a a l l l l l l a a a t t t i i i o o o n n n G G G u u u i i i d d d e e e 3.1 Setup RS-3000 and ES-4000V2 to build up your Mail Server This example will introduce the procedure about how to set up ES-4000V2 Mail server system, and configure [...]

Procedure Guide: 1. Apply and register a domain name at Service provider 2. RS-3000: Setup W AN port s 3. ES-4000V2: Follow wizard to setup mail server 4. ES-4000V2: Create mail account 5. ES-4000V2: Enable and Configure Anti-Virus function 6. RS-3000: Policy Object Æ Address Æ DMZ – Create ES-4000V2 LAN IP addre ss at DMZ in order to be config[...]

2. Setup ES-4000V2 IP address. (Figure 3-2) Figure 3-2 Interface s etting 3. Configure the correct time zone s etting. (Figure 3-3) Figure 3-3 Synchronize tim e setting 4. Enter corresponding domain alias. (Figure 3-4) Figure 3-4 Domain Name setting 16[...]

5. Apply permitted mail relay segment s and domains. (Figure 3-5) Figure 3-5 Mail relay setting 6. Skip DNS setting and press Next. (Fig ure 3-6) Figure 3-6 Install completed 7. Select Not Learning for Account Management Setting. (Figure 3-7 ) Figure 3-7 Account Management Setting 17[...]

8. Skip High Availability Setting. (Figure 3-8) Figure 3-8 High A vailability setting 9. Finish the wizard setting. (Figure 3-9) Figure 3-9 Finish Wizard setting Step4. ES-4000V2 Mail Management Æ Individual : Add a test mail account “jacky” as the example, and enter the password. (Figure 3 -10) Figure 3-10 Crea te mail client acc ount 18[...]

Step5. Configure ES-4000V2 Anti-Virus function. (Figure 3-1 1) Figure 3-1 1 Configure Anti-Virus setting Step6. Create ES-4000V2 LAN IP address at DMZ in or der to be configured at RS-3000 policy . (Figure 3- 12) Figure 3-12 Define Mail A ddress at RS-3000 DMZ 19[...]

Step7. Create the necessary services of ES-40 00V2 on ES-3000 Policy Object Æ Service Æ Custom  Define Web Mail protocol with TCP 8080 and TCP 1443 on ES-3000. (Figu re 3-13) Figure 3-13 Create Web Mail Service on RS-3000 Step8. Group the necessary servi ces of ES-4000V2 on ES-3000 Policy Object Æ Service Æ Group  Group Incoming Services [...]

Figure 3-15 RS-3000 Mail Outgoin g Services setting Step9. Configure RS-3000 V irtual Server function to redirect Incoming Services with dedicated LAN IP address of ES-4000V2, for exampl e 192.168.1.254. (Figu re 3-16) Figure 3-16 RS-3000 Virtual Server setting 21[...]

Step10. Create RS-3000 Outgoing Policy to allow LA N u ser accessing Internet. (Figure 3-17) Figure 3-17 Create RS- 3000 Outgoing Polic y setting Step11. Create RS-3000 DMZ to W AN Policy and allow ES-4000V2 to connect Internet with specific services. (Figure 3-18 ) Figure 3-18 Configure DMZ to W AN Policy 22[...]

Step12. Create W AN to DMZ Policy and allow mail to reach ES-4000V2. (Figure 3-19) Figure 3-19 Configure W A N to DMZ Policy Step13. Define the relay permissio n for mail clients on RS-30 00 Mail Security . (Figure 3-20) Figure 3-20 Configure Ma il Relay 23[...]

Step14. Enable Anti-S pam feature. (Figure 3-21) Figure 3-21 Configure Anti-S pam Step15. Disable Anti-Virus feature. Figure 3-22 Disable A nti-Virus 24[...]

3.2 Web Mail 3.2.1 How to use Web Mail The example shows you how to use web mail: Step1. T o use the web mail service, please type the def ault IP address 192.168.1.1 with the HTTP port (8080) or HTTPS port (1443) in the add ress of web browser . For example, http://192.168.1.1:8080 or https ://192.168.1.1:1443 (Usi ng 8080 or 1443 depends on proto[...]

Figure 3-24 First use of w eb mail service Figure 3-25 User Preferen ce 26[...]

Figure 3-26 Preferences successfully saved Step3. Web based mail for easy mail access. (Figure 3-27) Figure 3-27 Web Mail Interface 27[...]

3.2.2 How to configure Web Mail User Preference Click Preference in the web-based mail box main screen, and then set as below: (Figure 3-28)  Click to edit sender name.  Click sender name and the original n ame and mail address will be shown at the column.  Rename the original name in Name field. (Figure 3-2 9)  Click Modify to complete[...]

Figure 3-31 Editing Personal Information 29[...]

3.2.3 Importing Address Book fro m Outlook Express Step1. T o export the address book from Outlook Express, follow the se steps:  On the File menu, point to Export , and then click Address Book . (Figure 3-32)  In the Address Book Export T ool dialo g box, click T ext File (Comma Sep arated V alues) , and then click Export . (Figure 3-33) [...]

Figure 3-33 Selecting a File T ype to Export Figure 3-34 Specifying the Storage Path and File Name 31[...]

Figure 3-35 Selecting the Desired Fields to Ex port Figure 3-36 Expo rt Process Completed 32[...]

Step2. T o import the address book, follow these step s:  Click Address Book. (Figure 3-37)  Click Import . (Figure 3-38)  Locate the file by clicking Browse .  Select “CSV (first line cont ains field names.csv)” as file format.  Select “English V ersion” for Charset .  Click Import . (Figure 3-39, 3-40) Figure 3-37 Clicki[...]

Figure 3-39 Clicking into Import Screen Figure 3-40 Address Book Successfully Imported 34[...]

3.2.4 Using Web Disk to T ransfer Large File Step1. Click Web D is k tab in the web-base d mailbox main screen, and then: (Figure 3-41)  Locate the file by clicking Browse under the Upload File to Web Disk bar .  Click Upload button. (Figure 3-42, Figure 3-43 ) Figure 3-41 Select Web Disk on the web-based mailbox main screen 35[...]

Figure 3-42 Uplo ading a File to ES-4000V2’s Built-in W eb Disk Figure 3-43 Fi le Uploaded 36[...]

Step2. Click New Mail in the web-based mailbox main screen, and then: (Figu re 3-44)  In the Atta chment column, click Bro wse corresponding to Web Di sk field.  Click the desired file and then cli ck OK . (Figure 3-45)  Click Add corresponding to Web D isk field. (Figure 3-46)  Complete this e-mail with necessary informat ion, such as [...]

Figure 3-46 Click A dd to add hyperlink file to recei ver Figure 3-47 Sending out the Message 38[...]

Step3. The recipient opens the att achment and then down load the attachm ent file through a HTML page provided by ES-4000 V2 device: (Figure 3-48, Figure 3-49) Figure 3-48 Open ing the A ttachment Figure 3-49 Open ing the A ttachment 39[...]

40 C C C h h h a a a p p p t t t e e e r r r 4 4 4 S S S y y y s s s t t t e e e m m m The system administration refers to the competency to manage the ES-4000V2. In this Chapter , it will be defined as the Admin, Interface IP , Setting, Date/ T ime, Language, Logout and Sof tware Update. ES-4000V2 is managed b y the main system administrator . The[...]

Step3. Click OK to register a new admin, or click Cancel to cancel. Figure 4-1 Add a sub admin Modifying Admin’ s Password Step1. Select an admin that you want to modify , then click Modify in the configure column in cope with that admin. Step2. In Modify Admin Password window , enter the following informat ion :  Password : airlive  Ne w P[...]

4.2 Interface Interface Æ Interface Address  The administrator can set the IP login information in ES-4000V2. Interface Address Setting Step1. Go to System Æ Interface, enter the following setting :  In IP Address, Netmask and Default Gateway fields, enter a valid IP of the LAN subnet.  Enter DNS server 1 or DNS server 2.  Click OK. ([...]

4.3 Setting Setting  Configuration Allow system administrator to import / export system settings or reset the factory setting or format the built-in hard disk.  Backup System Setting to Local System settings can backu p to the storage section of built-in hard d isk automatically or manually . It can be used for restoring th e system settings [...]

Exporting System Setting to Client Step1. Go to System Æ Setting Æ Configuration, click next to Export System Setting to Client . Step2. When confirmation dialog ue box File Download appears, click Save button, and it will show where the file will be saved. Click Save button again. The system setting file will be copied to the appointed directory[...]

Importing System Setting to Client Step1. Go to System Æ Setting Æ Configuration ; click Browse next to Import System Setting to Client . Step2. In Choose File window , go to the directory where the ES-4000V2 system setting file was stored and select the file, then click Open . ( F i g u r e 4 - 5 ) Step3. Click the lower right OK , the window wi[...]

Resetting Factory Setting & Formatting Built-in Hard Disk Step1. Go to System Æ Setting Æ Configuration , select Reset Factory Setting and Format Hard Disk. Step2. Click OK on the lower right, it will start restoring to the factory setting and fo rmatting the built-in hard disk at the same time. (Figure 4-7)  Figure 4-7 Reset factory set t[...]

Mail Notice Setting Step1. Enter the name of the company in the blank field next to Comp any Name . Step2. Enter “ES-4000V2” in the blank field ne xt to Device Name . Step3. Ti c k Enable Mail Alert No tification / Report . Step4. Enter an internal email address in Internal E-mail Account field. Step5. Click OK on the lower right to set the fun[...]

4.4 Date/T ime Date / Time  Synchronize Sy stem Clock This option can synchronize system cl ock with the administrator ’s PC or the external time server .  GMT The international sta ndard time (Greenwich Mean Time : GMT)  Daylight Saving T ime Daylight saving time (al so called DST , or Summer T ime) is a portion of the year in which a r[...]

4.5 Sof tware Up date T o update firmware, please go to System Æ Soft w are Update and follow the st eps below: Step1. V ersion Number indicates the current version that is ru nning. Log onto Internet to obtain t he latest version of firmware and download it onto the ES-4000V2 built-in hard disk. Step2. Click Browse, then Choose File windo w pops [...]

50 C C C h h h a a a p p p t t t e e e r r r 5 5 5 D D D N N N S S S S S S e e e t t t t t t i i i n n n g g g Generally speaking, DNS server is either set up by an IT comp any or set up by oneself. ES-4000V2 has the function of resolving domain name which enables user to set up a DNS server on user ’s o wn without any expanded co st. While setti[...]

51 DNS Configuration  Foremost, register the IP address on IDNs (Int ernat ional Domain Names) offici al website. 1. Then regist er airlive.com as domain n ame 2. Supposed that IP segment are given as follow: 61.1 1.1 1.10 ~ 61.1 1.1 1.14 21 1.22.22.18 ~ 21 1.22.22.30 3. Set up primary host name server as: Host Name: dns1.ai rlive.com IP Address[...]

5.1 A (Address) This is used to map up IP addresses and domain names. Ex. Build up the mapping between domain name s and IP addresses. (T able 5-1) Domain Names T ype IP Address host1.airlive.com A 61.1 1.1 1.12 host2.airlive.com A 61.1 1.1 1.13 host2.airlive.com A 21 1.22.22.23 T able 5-1 Mapping table of domain name and IP address “ A ” repre[...]

5.2 CNAME (Canonical NAME) This type allows mapped domain names to have one webs ite address or above available for web browse rs at the same time. T ype CNAME is capable of ma pping a type “ A ” mapped domain name, yet it is not recommended mapping a type “ CNAME ” domain name. Ex. T ype CNAME as Alias is to map up real domain name. (T abl[...]

5.3 MX (eXchanger) It served as a mail agent for DNS serv er and a window to the o utside for mail servi ces. In spite of ailing for mail server replacement, the mail serv er could be back to function in no tim e just by modifying the DNS address. Ex.1: "MX", also known as "Mail eXchanger", is a type of re sou rce record especia[...]

55 Therefore, mail will go to host3.airlive.com according to SMTP Protocol.  Name: Custo mize a DNS host name.  Reverse: reverse a domain name lookup of it s IP addre ss. Domain mapping distinguish into forward mapping and reverse m apping. Forward mapping serve d as a translator , a translator transforms a letter-pattern address into a figur[...]

5.4 SPF (Sender policy FrameW ork) SPF (Sender Policy Framework) is a type of verification process that is used to prevent fake e-mail addresses by identifying the authenticity of the e-mail sender and filtering out sp am. How SPF Works T o apply the SPF verification process, two important things m ust be done to both the sendin g and receiving end[...]

57 5.5 Example Further Description: DNS directing indicates b y which DNS server is managi ng and in which DNS has det ailed domain name information. Any specific information can be obt ained in the DNS server , such as physical address of website or mail server . Thus, co ntinuous Internet connec tion and accu rate DNS record must be assured. Acco[...]

Example: Setup a host name server Procedure: 1. Register airlive.com as domain n ame. 2. Set primary host name server as 61.1 1.1 1.1 1 and domain name as dns1.airlive.com Set secondary host name server as 2 1 1 . 2 2 . 2 2 . 2 2 and domain name as dns2.airlive.com 3. Required for T1or ADSL Internet connection 4. Servers required for resolving: www[...]

Step2. Set up DNS according to the settings below: (T able 5-5) Domain Name T ype IP Address Reverse Priority airlive.com. A 6 1 . 1 1 . 1 1 . 11 Enabled -- airlive.com. A 2 1 1 . 2 2 . 2 2 . 2 2 Enabled -- T able 5-5 Mapping table of domain name and IP address As seen from T able 5-5, verifying forward mapping and reverse mapping for corre ctness [...]

Step3. Set up DNS according to the settings below: (T able 5-6) Domain Name T ype IP Address Priority web.airlive.com A 6 1 . 1 1 . 11 . 1 1 -- web.airlive.com A 2 1 1 . 2 2 . 2 2 . 2 2 -- www .airlive.com CNAME web.airlive.co m -- T able 5-6 CNAME record of www .airlive.com As seen from T able 5-6, verifying forward mapping for correctness with ns[...]

61 According to aforementioned, w eb.ai rlive.com is used to map host name and it s IP address. And www .airlive.com, a CNAME of web.airlive.com, of fers inquiry ability and redirect ion to web.airlive.com. As seen from T ab. 4-6, it c an be inferred that when br owsing www .airlive.com visitors enter different server according to the browsing sequ[...]

Mapping between Servers (Web / FTP / Mail) and Domain Name Prep aration 1. Apply to ISP for two fixed IP ADSL Internet conn ections （ The fixed IP of W AN1 is 61.1 1.1 1.10 ~ 61.1 1.1 1.14 ） （ The fixed IP of W AN2 is 21 1.22.22.18 ~ 21 1.22.22.30 ） 2. Apply to ISP for airlive.com as domai n name 3. Register the IP address on IDNs (Internat[...]

Step4. In DNS Zone Configuration, add the first entry :  Select type: A （ Address ）  Name: airlive.com. (Be a ware there is a dot sign “.” behind the dom ain name.)  Addres s: 61.1 1.1 1.1 1  Click OK . (Figure 5-4)  Primary DNS mapping setup completed. Figure 5-4 Primary DNS map ping setup Step5. In DNS Zone Configuration, a[...]

Step6. In DNS Zone Configuration, add the third entry :  Select type : A （ Address ）  Name : www  Address : 61.1 1.1 1.12  Click OK . (Figure 5-6)  Mapping record between web se rv er and IP setup completed. Figure 5-6 Mapp ing record between web server and IP setup Step7. In DNS Zone Configuration, add the forth entry :  Sele[...]

Step8. In DNS Zone Configuration, add the fif th entry :  Select type : MX （ mail eXchanger ）  Name : mail  Mail server : airlive.com  Click OK . (Figure 5-8)  Mapping record between mail serve r and IP setup com pleted. Figure 5-8 Mapping record between mail server an d IP setup Step9. Setup com pleted. (Figure 5-9) Figure 5-9 S[...]

66 C C C h h h a a a p p p t t t e e e r r r 6 6 6 W W W e e e b b b S S S e e e r r r v v v e e e r r r S S S e e e t t t t t t i i i n n n g g g The key to a thriving business i s to provide your potent ial customers with a stable, reli able access to your company we bsite. Accordingly , ES-4000V2 makes website building cost ef fective and expedi[...]

6.2 Example Using ES-4000V2 to Provide W eb Service Step1. DNS Setting Æ Setting : Create DNS entry to define web server a ddress. (Figure 6-2) Figure 6-2 The DNS config uration for We b Server Step2. Navigate to Web Server Setting Æ Setting and then set as below:  Click New Ent ry  Ti c k Enable Web Server  T ype “airlive.com” in th[...]

Figure 6-5 Web server settin g completed Step3. In the Web Serv er File and Folder Setting section, upload your website onto the Web server:  Select the default root directory “*[docs]” and then click Open on the right. (Figu re 6-6)  Compress all the content of your website as a ZIP file.  Use Browse to locate the ZIP file and then cl[...]

Figure 6-6 Ope ning the root directory Figure 6-7 Uploading Y our Webs ite onto the W eb Server 69[...]

Figure 6-8 Selecting the ZIP File to Extract Figure 6-9 Selecting the ZIP File to Remove 70[...]

Figure 6-10 Website Uploaded Figure 6-1 1 Confirming to Re start the W eb Server Figure 6-12 Web Server R estar ted 71[...]

Figure 6-13 Visiting Y our Own Website Step4. In the Web Serv er File and Folder Setting section, set as below:  Click Add . (Figure 6-1 4)  S pecify the folder name and tick Publish the Folder Index .  S pecify the alias name (e.g. /download/) and tick Enable Folder Alias .  Ti c k Enable Authentication and configure the related fields[...]

Figure 6-14 Adding a New Folder Figure 6-15 The Rela ted Settings of a Folder 73[...]

Figure 6-16 Opening a F older Figure 6-17 Uploading a File 74[...]

Figure 6-18 File Uploaded Figure 6-19 Confirming to Rest art the Web Serv er Figure 6-20 Web Server Rest arted 75[...]

Figure 6-21 The Authentication Dial ogue Windo w Figure 6-22 Brow sing for the Desirable F ile 76[...]

Figure 6-23 Dow nloading the Desirab le File 77[...]

78 C C C h h h a a a p p p t t t e e e r r r 7 7 7 M M M a a a i i i l l l M M M a a a n n n a a a g g g e e e m m m e e e n n n t t t 7.1 Configure Mail configure refers to policies of mail services, it is divided into three part s, namely mail management, domain alias and mail relay . Mail setting:  Determines of which cryptograp hic method an[...]

Default V alue of New Account:  Allocates the default size of mailbox, Inbox, W eb Di sk and the maximum size of incoming mails. (The settings here does not apply to those set tings made in individual mail management )  Below is an example for your refe rence : 1. T ick Enable SMTP 2. Select TLS+SSL from the pull-down menu for Security Sessio[...]

T ransport Layer Security ( TLS ) and its pre decessor , Secure Socket s La yer ( SSL ), are cryptographic protocols that provide se cure communic ations on the Internet. There are slight dif ferences between SSL and TLS, but the protocol remains substantially the same. However , TLS used to operate at transport layer , which now has cha nged into [...]

2. Click Mail tab and then the desire d account to change. Next, click Properties on the right. (Figure 7-3) Figure 7-3 Opening Internet Account s 3. In the Properties window , click Advanced tab to adjust the port numbers for SMTP and POP3 protocols. When finis hed, click OK . (Figure 7-4) Figure 7-4 Server Port Number Settin gs 81[...]

4. Close Internet Account s window . (Figure 7-5) Figure 7-5 Closing I nternet Accounts 82[...]

7.1.2 Web Mail Logo ES-4000V2 allows user to upload a background picture a s web mail wallpaper . The image file should be limited as: Max. File Size: 1 Mbytes Resolution: 1022 x 622 pixels File T ypes: jpg, jpeg, jpe, gif, bmp, png... (Figure 7-6) Figure 7-6 Upload p icture as wallpaper If user would like to check the display , cli ck “Preview?[...]

7.1.3 Domain Alias Apply Registered Domain Name to Mail Server Step1. After registered domain n ame from IDNs (International Domain Names), please apply it to ES-4000V2 mail server . Step2. Go to Mail Management Æ Configure Æ Domain Alias , refer to following example to set up :  Click New Ent ry to add first entry .  Apply registered domai[...]

7.1.4 Mail Relay EX. Setting Up Authentic IP and Domain Name for Mail Relay Prep aration Perimeter Fire w all set as 192.168.0.0 / 24 ES-4000V2 V irtual IP Address set as 192.168.0.248 ES-4000V2 Physical IP Address set as 60.250.158. 64 Map registered domain name “airlive. com” to DNS IP addre ss which is to assign mail server IP to MX record. [...]

Figure 7-14 Enter the seco nd entry to enable relay Figure 7-15 Complete the second entry Step2. Enable external senders to send mail s via relay , please go to Mail Management Æ Configure Æ Mail Relay for settings :  Click New Ent ry .  Check Domain Name . (This enables relay to this Domain nam e)  Domain Name set as hotmail.com  Cli[...]

7.1.5 Mail Signatures Enable Mail Signature function will add the signature on all outgoing mails. Step1. On Mail Management Æ Configure Æ Mail Signature setting, add a new entry .  Click Add signatures to al l outgoing messages .  Fill in the content you want to publish on the message.  Press OK to finish the setting. (Figure 7-18) Figu[...]

Step2. User will fine the message on the bottom of mail content for all outgoing mails. (Figure 7-19) Figure 7-19 Recipient recei ves mail with signature 88[...]

7.1.6 Mail Gateway IP Address of Mail Gateway: Enter the mail gateway IP address in this column, to le t users use some services (for example: mail backup, auditing...) provided by the specific mail gateway . Example: Assigning a Mail Server to Process E- Mails from Specific Domains or E-Mail Addresses Step1. Decides using whi ch mail server to rel[...]

7.2 Account Management The most troublesome step of setting up a mail serv er is creating e-mail account s. With approaching like Automatically Adding , Query Old / LDAP mail server , and Import function, e-mail accounts can b e created or transferred in just no time. 7.2.1 Setting  Learning Account Setting: Once recipient has logged in ES-4000V[...]

Figure 7-23 T ransfer acc ounts a nd mails from old mail serv er  Not Learning (Manual Setting ):  Check Not Learning .  Click OK . (Figure 7-24)  ES-4000V2 will not create any account automatic ally; the mail account must be created by manually . Figure 7-24 Not Learni ng 91[...]

 Import Account from LDAP server:  Check Enable LDAP and apply co rrelative addresses and settings.  Click OK . (Figure 7-25)  When recipi ent has logged in ES-400 0V2, w ith the L DAP mail server’ s authentication , mail account will automatically be created on ES-4000V2 accord ing to recipient’ s account and password. Figure 7-25 [...]

7.2.2 Individual Definition:  Export Account: T o export exist accounts for backup a nd rearrangement, please go to Mail Management Æ Ac count Management Æ Indivi dual :  Click Download next to Export Accoun t .  Click Save in the confirmation dialogue box, then select folder for storage, after that, click Save . (Figure 7-27) Figure 7-2[...]

Figure 7-28 Choose a ccount list file to import Figure 7-29 Choose import file type Figure 7-30 Confirm to imp ort account s 94[...]

 Individual Setting : T o adjust individual setting, please go to Mail Management Æ Account Management Æ Indiv idual :  Click Add to Individual Setting.  Enter account information in the Add New Account window . (Figure 7-31)  Click OK to complete adding new account. (Figu re 7-32)  Check unwanted accou nt, and then click Remove ne[...]

7.2.3 Group In the path of Mail Management Æ Account Management Æ Group , set as followed:  Click Add next to Group Setting .  Name the group and select group member , then click the lowe r right OK in the Add New Group screen. (Figure 7-34, 7-35)  Mails that go to a group account will be distrib uted to each group member . Figure 7-34 A[...]

7.2.4 Shared Address Book User can search the t arget via Name, E-mail Address, Company Name, Of fice Name, and Job T itle, and find out the matched one in ES-4000V2 Sh ared Address Book records.  Export Address Book: T o export the address book, go to Mail Management Æ Account Management Æ Shared Address Book :  Click Download next to Expo[...]

 Import Address Book: T o import Address book, go to Mail Management Æ Account Management Æ Shared Address Book :  Click Browse to select th e folder where the ac count list file is saved, then click Open . (Figure 7- 37)  Choose file type in the Import File T ype window , and then click Upload .  Click OK in the confirmation dialogue[...]

 Import Address Book from LDAP Server: T o add contact s from a LDAP server , select Mail Management Æ Account Mana gemen t Æ Shared Address Book and then set as below:  Click on the hyperlink Add Addresses from LDAP , then en ter all the necessary information in the pop-up window . (Figure 7-39)  Af ter finishing filling in each field, [...]

 Modify Address Book from LDAP Server: T o add or modify Address books information:  Click on New Entry on the bottom.  In the Add Contac t screen, fill out the contact’ s information. (Figure 7-41)  Click OK to complete adding new cont act. (Figure 7-42)  Remove the unwanted cont act by clicking Remov e button.  Click OK in the[...]

Figure 7-42 New Contact Added Figure 7-43 Remo ving a Contact 101[...]

 Search Address Book:  Go to Mail Management Æ Account Management Æ Shared Address Book  Click the search icon  T ype keyword in the column of “E-Mail Address ”.  Press Search button  Display the searching result. (Figure 7-4 4) Figure 7-44 Address Book searching result When you create ES-4000V2 mail account, it will al so c[...]

Shared Address Book is not only co-worked with ES-4000V2 W eb Mail, user ’s mail address also ca n be searched by Mail client sof tware. We t ake Outlook Express as example to demo nstrate how to search:  Open Outlook Express Address Book . (Figure 7-45)  Select Main Identity’ s Contact s Æ To o l s Æ Account s… function. (Figure 7-46[...]

Figure 7-46 Open Interne t A ccount s managed windo ws Figure 7-47 Crea te new Internet Account 104[...]

Figure 7-48 Define LDA P server IP addre ss Figure 7-49 Do not check Email Address due to the setting is incomplete 105[...]

Figure 7-50 Click Fini sh to complete the setting Figure 7-51 Selec t new created Internet Account and Click Prope rties for more setting 106[...]

Figure 7-52 Highlig ht and copy ES-4000V2Shared A ddr ess Book LDAP directory Figure 7-53 Config ure LDAP server Advanced setting 107[...]

Figure 7-54 Press Find People button to search target Figure 7-55 Selec t A d vanced to define t he searching conditio n and find the t arget 108[...]

7.3 Queue Detailed deliv ery status is available for MIS engineer to have a better underst anding and be able to react to it on the spot. Monitoring Mail Delivery St atus, Responding on the Spot Step1. Go to Mail Management Æ Configure Æ Setting Æ Mail Setting , set as followed:  Set Max. Lifetime of a Mail in Queue as 4 hours. (Figure 7-56) [...]

Figure 7-59 Resuming a F ailed Delivery Figure 7-60 Erasing an E-Mail Deli very Figure 7-61 Queue Emptied 110[...]

7.4 Connection T rack Whether it is receiving, or sending, or retrieving e-mails from mail server , Connection Track has the d etailed log corresponding to each e-mail process. By which system administrator may use as reference to manag e and adjust e-mail service. 7.4.1 Outbound SMTP  User can use date, IP address, sender , recipient and conten[...]

Figure 7-63 Search fo r specific record 112[...]

7.4.2 Inbound SMTP  User can use date, IP address, sender , recipient and content as keyword to search m atched records stored in ES-4000V2.  T o use this feature, please follow the steps below: 1. Press icon to enter the web page for s earching mail log. (Figure 7-64) Figure 7-64 In bound SMTP 2. Enable searching duration and assign a period[...]

7.4.3 POP3 / IMAP  User can use date, IP address, sender , recipient and content as keyword to search m atched records stored in ES-4000V2.  T o use this feature, please follow the steps below: 1. Press icon to enter the web page for s earching mail log. (Figure 7-66) Figure 7-66 POP3 / IMAP 2. Enable searching duration and assign a period of[...]

Viewing Mail Log of Outgoing Mail Step1. Go to Mail Management Æ Connection T rack Æ Outbound SMTP , there it shows mail log of outgoing mails. (Figure 7-68) Figure 7-68 Mail lo g of Outbound SMTP Step2. Click Det ail for detail information. (Figure 7-69) Figure 7-69 Deta ils of mail log 115[...]

Vie wing Mail Log of Incoming Mail Step1. Go to Mail Management Æ Connection T rack Æ Inbound SMTP , there it shows mail log of incoming mails. (Figure 7-70) Figure 7-70 Mail lo g of Inbound SMTP Step2. Click Det ail for detail information. (Figure 7-71) Figure 7-71 Deta ils of mail log 116[...]

Viewing Mail Log of Retrieved Mails from ES-4000V2 Step1. Go to Mail Management Æ Connection T rack Æ POP3 / IMAP , there it shows mail log of retrieved mails from ES-4000V2. (Figu re 7-72) Figure 7-72 Mail lo g of POP3 Step2. Click Det ail for detail information. (Figure 7-73) Figure 7-73 Deta ils of mail log 117[...]

118 C C C h h h a a a p p p t t t e e e r r r 8 8 8 M M M a a a i i i l l l S S S e e e c c c u u u r r r i i i t t t y y y Sending or receiving mails through ES-4 000V2 can avoid enterprise from ceasi ng function due to affected by virus mail. Keep your business always running and mo ney-making. In this chapter , it has detailed instructio n about[...]

8.1.2 Mail Notice Mail Notice feature is not just to inform the mail report, administrator can also retrieve the mail from Mail Notice. The example will show you the procedure and dem onstrate how to retrieve the mail. Step1. In the path of Mail Security Æ Configure Æ Mail Notice , there you can sele ct notice account s: (Figure 8- 2) Figure 8-2 [...]

 Choose accounts fo r mail notice and click Add . T he selected account s list on the right shows result.  Enable Add Notice Account Automatically  Click OK  When a new account is created on ES-4000V2, this account will be automatically created in Selected Account s and receiving mail notice period ically . (Figure 8-3) Figure 8-3 Mail [...]

Step3. When receiving mail notice, recipient can:  Retrieve incoming mail by clicking Retrieve in the Inbound List . (Figure 8-4)  After system resend m ail, it shows completed. (Figure 8-5)  Resend outgoing mail by clicki ng Resend in the Outbound List . (Figure 8-6)  After system resend m ail, it shows completed. (Figure 8-7) Figure 8[...]

Figure 8-6 Check mails to resen d Figure 8-7 Resend completed T o retrieve or resend mails that inspected as virus m ail: Method 1:  Open the Virus_Notice.html which attache d to notice mail. (Figure 8-8)  Check Open it and click OK in the Open Attachment Warning window. (Figure 8-9)  Check the box next to Sender under the Retrieve button,[...]

T o modify Java Script feature setti ng in Outlook Express, please go to T ools > Options > Security > Vi ru s Protection , check Internet Zone . After doing so, user will be able t o ch eck all boxes at onc e by checking the box next to the Sender under the Retrieve or Resend button. Figure 8-8 Open the attachment of notice mail Figure 8-[...]

Figure 8-10 Check all mails to retrieve Figure 8-1 1 Check all mails to resen d 124[...]

Figure 8-12 Check all mails to retrieve in a HTML Mail Notice Figure 8-13 Check all mails to resend in a HTML Mail Notice 125[...]

8.2 Anti-V irus Anti-Virus Setting :  Scans Inbound and Outbou nd mails for virus.  If a virus infected mail is detecte d, that mail will be marked as ---virus--- in the subject line. On the contrary , if a mail is clean, there w ill not be any mark in the subject line.  Virus pattern updates automatically every ten minut es or can be u pd[...]

Inspection Direction:  If an Inbound mail is detected as virus-infected, it ca n be deleted, deliver to the recipient (deliver the virus mail or a notification mail instead), or stored in the quarantine.  If an Outbound mail is detected as virus-infected, it can be deleted, deliver to the recipient (deliver the virus mail or a notification ma[...]

 Whoever receives a virus mail detected by ES-4000 V2 will see a warning tag, su ch as ---virus- -- , in the subject line. (Figure 8-15) Figure 8-15 A mail scanned as virus mail 128[...]

Scanning Inbound or Outbound Mails for Virus Step1. In the path of Mail Security Æ Anti-V irus Æ Setting , set as followed: (Figure 8- 16) Figure 8-16 The scan an d action of infected mail Action of infected mail only allowed one option at a time. If action set s as delete the virus mail, viru s mail will be deleted at once when it is detected. Y[...]

8.3 Mail Report ES-4000V2 provides enterprise mail report in st atistics and log. With the help of them, enterprise could have a clear view of mail activities. 8.3.1 Setting Periodic Report ■ It can generate and send the periodical report to re cipient according to the time setting. History Report ■ It can generate and send the history report t[...]

Figure 8-17 The periodic report setting Figure 8-18 Recei ve the periodi c report 131[...]

Figure 8-19 The first p age in periodic report 132[...]

Figure 8-20 The se cond pa ge in periodic report 133[...]

Figure 8-21 The history report setting Figure 8-22 Recei ve the history report 134[...]

Figure 8-23 The first p age in history report 135[...]

Figure 8-24 The s econd p age in history report The recipient will be receiving the mail repo rt with an attachment in PDF format . 136[...]

8.3.2 St atistic Step1. In the path of Mail Security Æ Mail Report Æ St atistics , there it shows a full-scale statistics report of scanned result. Step2. In St atistics , on the upper lef t corner , click Day for daily st atistics report; click W eek for weekly statisti cs report; click Month for monthly statistics report; click Y ear for annual[...]

8.3.3 Log  User can use date, sender , sender IP addres s, re cipient, subject, attribute, action, and att achment as keyword to search matched records stored in ES-4000V2.  T o use this feature, please follow the steps below : 1. Enable searching duration and assi gn a period of time. 2. Input a sender as keyword. 3. Select All for Att ached[...]

Figure 8-27 Dow nloading the Search Results as a “.txt” File Figure 8-27 Exporting the Search Results as a “.mbx” File 139[...]

How to open a “.mbx” file on your local computer: 1. Convert the “.mbx” file into a “.eml” file with a mbx2eml application (e.g., IMAPSize) and then run Outlook Express to open the “.eml” file.  Run IMAPSize, navigate to T ools > mbox2eml on the menu bar , and then click it. (Figure 8-28)  In the mbox2eml window , click “[...]

Figure 8-29 Specifying the “.mbx” File to be Con verted Figure 8-30 Con verting the “.mbx” File into a “.eml” File 2. 141[...]

Figure 8-31 File Conv ersion Completed Figure 8-32 Clicking and Draggi ng the “.eml” File into Outlook Express to Open It 142[...]

Step1. In the path of Mail Security Æ Mail Report Æ Log , there it shows actions of mails. (Figure 8- 33) Figure 8-33 Scanne d mail log In Log , quarantined spam and virus m ails can be retriev ed by assi gned recipient or viewe d its content simply by clicking its su bject. (Figure 8-34, 8-35) Figure 8-34 Retrieve quaran tined virus mail 143[...]

Figure 8-35 View a quarantined virus mail Log icon descriptions: 1. Attribute: Icon Definition Allowed S pam Virus Unscan Invalid Recipient 2. Action: Icon Definition Delete Deliver S tore Retrieve 3. Attached File: 144[...]

145 C C C h h h a a a p p p t t t e e e r r r 9 9 9 R R R e e e m m m o o o t t t e e e B B B a a a c c c k k k u u u p p p The archived E-mails can b e periodically (accordi ng to the time setting) transferred to the assig ned location to solve the storage space li mit and audit time limitation . 9.1 Backup Setting Connection S t atus of Remote Ha[...]

9.3 Browse Mail  Available search criteria are date, sende r , recipient, subject, content, action, attached, and non-attached.  Set as below : 1. Recipient , enter the keywords or phrases. ( Fo r example, Jacky , jacky@airlive.com) 2. Enable to select the date setting. 3. Action , select All. 4. Attache d File , select all. 5. Click Search .[...]

Example: T ransfer Archived E-mails to the Assigned Backu p Location and Provide Mail Browsing Service Step1. In Remote Backup Æ Backup Setting , please refer to the figure below to set up. (Figure 9- 2) Figure 9-2 The remote backup setting It is easy to create remote backup server . Just to s hare a folder of internal PC with read/write acce ss r[...]

Step2. Check up the backup p ath and available disk capacity . (Figure 9-3) Figure 9-3 Check up the a vailable disk capacity for backup 148[...]

The archived E-mails of a specific du ration can be exported. (Figure 9-4) Figure 9-4 The se tting of backup immediately 149[...]

Step3. In Remote Backup Æ Browse Setting , set as below . (Figure 9-5) Figure 9-5 The brow se setting Step4. Check up the connectio n status. (Figure 9-6) Figure 9-6 Check up the connection status Step5. When the mails are archived, they will be transferred to a NAS or file server according the remote backup setting.  A mail report shown in Rem[...]

Figure 9-7 Browsing the re mote backup e-mails Figure 9-8 The retrie ve window Figure 9-9 Confirm to delet e backup E-mails 151[...]

152 C C C h h h a a a p p p t t t e e e r r r 1 1 1 0 0 0 H H H A A A ES-4000V2 features High A vailability function. While there are two ES-4 000V2 devices available onsite, High A vailability enables them not only to synchronize to each ot her but also to sub stitute for the malfunction one in just no time. It ensures the enterpr ise an always co[...]

Example: T o Deploy a High Availability Environ ment Step1 Power of f and deploy Master and Backup ES-4000V2, conn ect both port1 to switch. (Figure 10-1) Step2 Connect Master ES-4000V2 port 2 (H A port) to Backup ES-4000V2 port 2. Step3 Don’t power on Backup E S-4000V2 before you fi nish the configurat ion of Master ES-4000V2. Step4 Change inter[...]

Figure 10-2 Change interface IP of Master ES-4000V2 Figure 10-3 Change Man agement IP of Master ES-4000V2 Figure 10-4 Change Man agement IP of Master ES-4000V2 154[...]

Figure 10-5 Under the p rocess to synchronize both ES-4000V2’s data Figure 10-6 Complete High Av ailability function T o avoid synchronizing error , please make sure the Master device functions properly , which means the machine is functioning and the management interface is accessible, before turning on the Backup devi ce. The device build-in ha[...]

N otes: 1. After the deployment finished, t he Backup device will substitute fo r Master device once it breaks down. (The two devices detect each other for st at us through Port1 and Port 2 connection.) 2. When there is any data or firm ware version variation between the tw o devices, the synchronization will immediately function through the Port 2[...]

157 C C C h h h a a a p p p t t t e e e r r r 1 1 1 1 1 1 M M M o o o n n n i i i t t t o o o r r r MIS engineer could view the system information and ev ery event log in Monitor . 1. System Info indicates the utilization of CPU, Hard Disk, Memory , and Ram Disk. 2. Event Log records every activity in ES-400 0V2, such as modify and remove setting. [...]

Figure 1 1-1 Display system in fo 158[...]

1 1.2 Event Log Step1. In the path of Monitor Æ Event Log, it shows records of every activity in ES-4000V2, such as modify and remove setting. (Figure 1 1-2)  Click to search event log. (Figure 1 1-3)  Click to view log detail. (Figure 1 1-4) Figure 1 1-2 Event log 159[...]

Figure 1 1-3 Search results 160[...]

Figure 1 1-4 Event log deta ils 161[...]

162 A A A p p p p p p e e e n n n d d d i i i x x x I I I n n n t t t r r r o o o d d d u u u c c c t t t i i i o o o n n n o o o f f f M M M a a a i i i l l l S S S y y y s s s t t t e e e m m m A mail server acts as an intermediate betwee n the In ternet and users when sending or receiving mails. The format of email address looks like a ccount@se[...]

T ake sending and receiving mail for example to illustrate the process of mail transmission. When user wants to send a mail:  Send mails to MT A via MUA. While composing email with MUA, make sure to follow step s below : 1. Enter the sender email add ress and outgoing mail server (namely the sender MT A ) 2. Enter the recipient email addre ss an[...]

Relay , a function that MT A transfers mails to anothe r MT A, functions when MT A has learned that mail recipient does not exist on it self will transfer mails to another MT A. A mail server which could be used to transfer m ails by anyone is called Open Rel ay . T o avoid this, presently most of mail servers set Relay as disabled. Only local host[...]