Acer ALTOS 19000 инструкция обслуживания

AcerAltos 19000 User’s Guide[...]

AcerAltos 19000 User’s Guide ii Document EDITION PART NUMBER DATE History First Edition 49.AA985.001 August 1996 Copyright Notice Copyright © 1996 by Acer America Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer lan[...]

iii Warranty/Limitation of Liability Any software described in this manual is licensed “as is” and Acer and its suppliers disclaim any and all warranties, express or implied, including but not limited to any warranty of non-infringement of third party rights, merchantability or fitness for a particular purpose. Acer does not warrant that the op[...]

AcerAltos 19000 User’s Guide iv IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use[...]

v 12. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a. When the power cord or [...]

AcerAltos 19000 User’s Guide vi FCC Class A Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equi[...]

vii Table of Contents Chapter 1 System Introduction ............................................. 1-1 1.1 Features ...................................................................................................... 1-1 1.1.1 Intel Pentium Pro Processor ........................................................... 1- 1 1.1.2 System Architecture ...[...]

AcerAltos 19000 User’s Guide viii Chapter 3 System Housing .................................................... 3-1 3.1 Internal Structure .......................................................................................3-1 3.2 Removing the Housing Doors ...................................................................3-4 3.3 SCSI Backpla[...]

ix 5.2.3 Hard Disk Drives............................................................................ 5-7 5.2.4 System Memory .............................................................................. 5-9 5.2.5 Math Coprocessor........................................................................... 5-9 5.2.6 Video Display ...................[...]

AcerAltos 19000 User’s Guide x 5.7 Remote Device Manager (RDM) ............................................................. 5-28 5.8 Load Setup Default Settings .................................................................... 5-29 5.9 Leaving Setup ........................................................................................... 5-[...]

xi Appendix A System Resources ............................................... A-1 A.1 Memory Map ............................................................................................ A-1 A.2 I/O Address Map ..................................................................................... A-2 A.3 Interrupt Channels ......................[...]

AcerAltos 19000 User’s Guide xii List of Figures 1-1 Pentium Pro Processor Architecture ........................................................1-2 1-2 System Architecture ................................................................................... 1-3 1-3 Fr on t P an e l....................................................................[...]

xiii 4-2 Jumper and Connector Locations ............................................................. 4-3 4-3 VRM Settings for CPU1 (3.3V for 200 MHz) ........................................... 4-5 4-4 VRM Settings for CPU2 (3.3V for 200 MHz) ........................................... 4-5 4-5 Clock Frequency Ratio Setting (CN15) .................[...]

AcerAltos 19000 User’s Guide xiv B-2 Jumper J3 Settings ..................................................................................... B-3 B-3 Jumper J4 Settings ..................................................................................... B-3 B-4 P3 Setting for Jumper J4 ............................................................[...]

xv List of Tables 1-1 LED Indicator Description ................................................................ ...... 1-10 1-2 LCD Messages ................................................................ ......................... 1-11 3-1 Removing the Housing Doors .................................................................. 3-4 4-1 Jumper[...]

AcerAltos 19000 User’s Guide xvi Conventions The following conventions are used in this manual: a , e , s , etc. Represents the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific a[...]

Chapter 1 - System Introduction 1-1 Chapter 1 System Introduction 1.1 Features The AcerAltos 19000 is a powerful 64-bit dual-processor capable system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for local area networks and multiuser server environments. 1.1.1 Intel   Penti[...]

AcerAltos 19000 User’s Guide 1-2 Advanced Peripheral Interrupt Controller (APIC) The APIC unit inside the CPU, along with an I/O APIC unit, facilitates multiprocessor interrupt management. The APIC works with multiple I/O subsystems where each subsystem has its own interrupts which help minimize centralized system overhead. Bus Controller The bus[...]

Chapter 1 - System Introduction 1-3 1.1.2 System Architecture The system bus, PCI buses, EISA bus, PCI bridge (PB), memory controller (MC), PCI/EISA Bridge (PCEB), and EISA system controller (ESC) comprise the basic system architecture. 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 Pentium Pro CPU 1 256 Cache Pentium Pro CPU 2 256 Cache 64-bit Pentium Pro MP Bus[...]

AcerAltos 19000 User’s Guide 1-4 System Bus The system bus is the CPU’s major connection to all the system devices, primarily the PCI and EISA bridges, and the memory controller. It can handle as many as eight outstanding transactions at a time through a transaction pipelining feature, in which consecutive tasks from the CPU are queued in and t[...]

Chapter 1 - System Introduction 1-5 PCI Bridge (PB) The PCI Bridge (PB) is an I/O subsystem solution for high-performance systems. The PB translates transactions between the system bus and the PCI buses using 32-byte buffers for inbound and outbound posting. The use of two PBs in the system creates an architecture that allows even faster data trans[...]

AcerAltos 19000 User’s Guide 1-6 1.1.5 Redundant Power Supply Subsystem The system ships with two load-sharing power supply modules. Load sharing significantly extends the life of the power supplies. The power subsystem also supports a redundant configuration such that if one power supply fails, the other continues to provide system power. A thir[...]

Chapter 1 - System Introduction 1-7 1.2 External Configuration 1.2.1 Front Panel The system front panel is divided into two sections. The upper front panel consists of the diskette/CD-ROM/tape drive bays, keylock, power switch, LED indicators, LCD display screen, and an embedded reset switch. The lower section contains externally accessible hard di[...]

AcerAltos 19000 User’s Guide 1-8 Front Panel Features Figure 1-4 gives a closer look at the upper front panel features. 5.25-inch Drive Bays LED Indicators LCD Display Screen Power Switch 3.5-inch Diskette Drive Reset Switch (embedded) Keylock CD-ROM Drive Figure 1-4 Front Panel Features CD-ROM Drive The basic system comes with a SCSI CD-ROM driv[...]

Chapter 1 - System Introduction 1-9 5.25-inch Drive Bays Two empty 5.25-inch drive bays allow installation of additional externally- accessible devices. Power Switch The power switch allows you to turn the system power on or off. Reset Switch Pressing the reset switch generates a hardware reset pulse that restarts the system initializing all the re[...]

AcerAltos 19000 User’s Guide 1-10 LED Indicators Table 1-1 LED Indicator Description (Right to Left) LED Icons Description Power Status Green Indicates that power is on. All the power supply modules are in good condition and the system is running on AC power. Red Indicates that power is on, but AC has failed and the system is running on battery p[...]

Chapter 1 - System Introduction 1-11 Table 1-2 lists the LCD messages from the system BIOS and the microcontroller at power on. Table 1-2 LCD Messages Message Description Hello! Welcome ! This is the first message that appears on the LCD screen. This message indicates that the microcontroller is operational. POST Checkpoints During system Power-On [...]

AcerAltos 19000 User’s Guide 1-12 Table 1-2 LCD Messages (continued) Message Description AC Power Fails ! When this message appears, it indicates there is no power coming from the AC line and the system is currently running on battery power.* AcerAltos 19000 This message appears after POST and other system initialization tests, indicating the sys[...]

Chapter 1 - System Introduction 1-13 Figure 1-5 RDM Button 1.2.2 Rear Panel The rear panel includes connectors for the keyboard, mouse, VGA monitor, printer, and serial devices. Below these connectors are slot openings for expansion boards. On the lower left is the power cable socket. Keyboard Port Mouse Port Serial Port 2 Serial Port 1 Video Port [...]

AcerAltos 19000 User’s Guide 1-14[...]

Chapter 2 - Setting Up the System 2-1 Chapter 2 Setting Up the System 2.1 Pre-installation 2.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for the maximum efficiency of the system. The system is suitable for set up in an office environment. Consider the following factors when choosing a site for the system:[...]

AcerAltos 19000 User’s Guide 2-2 2.1.2 Checking the Package Contents Check the following items from the package: • AcerAltos 19000 System • AcerAltos 19000 User’s Guide (this manual) • Acer StartUp CD Software Kit • Acer Server Manager (ASM) Pro User’s Guide (if this feature has been implemented) • Remote Device Manager (RDM) docume[...]

Chapter 2 - Setting Up the System 2-3 2.1.3 Preparing the System Unit Do the following to begin setting up the system: 1. Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. It comes with four wheels that facilitate short-distance transits. The two front wheels [...]

AcerAltos 19000 User’s Guide 2-4 3. Connect the power cable to the power socket on the rear panel and connect the other end to a grounded outlet. Figure 2-2 Connecting the Power Cable[...]

Chapter 2 - Setting Up the System 2-5 2.2 Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system. Connect these peripherals first to test for basic system functionality before connecting other peripherals. 2.2.1 Keyboard Figure 2-3 Connecting a Keyboard[...]

AcerAltos 19000 User’s Guide 2-6 2.2.2 Mouse Figure 2-4 Connecting a Mouse[...]

Chapter 2 - Setting Up the System 2-7 2.2.3 VGA Monitor Figure 2-5 Connecting a VGA Monitor[...]

AcerAltos 19000 User’s Guide 2-8 2.3 System Startup After making sure that you have set up the system properly and connected all the required cables, you may now unlock the front panel security (as described below) and apply power to the system. 2.3.1 Unlocking the Front Panel Security The system has a keylock on the front panel to prevent unauth[...]

Chapter 2 - Setting Up the System 2-9 2.3.2 Turning On the System Power To power on the system, press the power switch on the front panel. The system starts up and displays a welcome message, then a series of Power-On Self-Test (POST) messages on the LCD display screen. The POST messages indicate if the system is running well or if it failed any of[...]

AcerAltos 19000 User’s Guide 2-10 Aside from the self-test messages, you can determine if the system is in good condition by checking if the following occurred: • Power indicator LED on the front panel lights up • Power, Num Lock, and Caps Lock LED indicators on the keyboard light up 2.4 Power-on Problems If the system does not boot after you[...]

Chapter 2 - Setting Up the System 2-11 The system has two microswitches located inside the lower front corners of the housing. The microswitches connect to the power backplane and are in direct contact with the left and right panel doors. When you open either one of the panel doors, the microswitch goes off thereby cutting off system power. This pr[...]

AcerAltos 19000 User’s Guide 2-12 Figure 2-8 Microswitch Location ☛ ☛ Loose or improperly connected internal power cables. ✔ Refer to Appendix C for the power cable connections and check the internal cable connections. If you are not confident you can perform this step, ask a qualified technician to help you. If you have gone through the pr[...]

Chapter 3 - System Housing 3-1 Chapter 3 System Housing The system housing is heavy-duty steel chassis in a twin-tower design. The spacious housing boasts high expansion capability and flexible configuration. Figure 3-1 System Housing 3.1 Internal Structure The housing is symmetrically divided into left and right panels. The system internal compone[...]

AcerAltos 19000 User’s Guide 3-2 Left Panel The main part of the left panel houses the system board, memory board, and expansion boards. In the rear section of the left panel are the keyboard, mouse, video, parallel, and serial ports, and the slot openings for installation of EISA and PCI expansion boards. The upper front section of the left pane[...]

Chapter 3 - System Housing 3-3 Right Panel The power subsystem fills up most of the right panel. It consists of a power backplane and a metal rack that holds up to three 400-watt power supply modules. The bottom compartment of the power supply rack can hold an optional UPS module with battery and charger. The rear section contains the three built-i[...]

AcerAltos 19000 User’s Guide 3-4 3.2 Removing the Housing Doors The system housing has four doors, two on the front, one on the left panel, and one on the right panel. The left and right panel doors have security locks to prevent unauthorized access to the internal components. Turn off the system and disconnect the AC power cord before opening th[...]

Chapter 3 - System Housing 3-5 The doors are attached to the main housing by screwless hinges. Follow these steps to remove a door. 1. Unlock the door with the key (when necessary). 2. Open it to more than a 45 ° angle. 3. Lift it up for about an inch, then move the door away from the housing. Figures 3-4 to 3-7 show how to remove the housing door[...]

AcerAltos 19000 User’s Guide 3-6 Figure 3-5 Removing the Upper Front Panel Cover Figure 3-6 Removing the Upper Front Panel Door 1 2[...]

Chapter 3 - System Housing 3-7 Figure 3-7 Removing the Lower Front Panel Door[...]

AcerAltos 19000 User’s Guide 3-8 3.3 SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000. This section gives a brief description of the boards. Refer to Appendix B for a detailed discussion, including information about backplane board major components, jumper settings, hard disk ID feature, and channel config[...]

Chapter 3 - System Housing 3-9 3.4 Front Panel Board The system includes a front panel controller board that serves as an interface to the internal system components and relays external messages through the LED indicators and the LCD display screen. Refer to Chapter 1 for details about front panel board functions. Figure 3-8 shows the front panel b[...]

AcerAltos 19000 User’s Guide 3-10 3.5 Power Subsystem This section gives a brief description of the power subsystem. Refer to Appendix C for a detailed discussion. The power subsystem consists of a power backplane, swappable power supply modules, and an optional uninterruptible power supply (UPS) module held in place by a metal rack enclosure. Th[...]

Chapter 3 - System Housing 3-11 3.7 Installing Additional Devices The housing supports one 3.5-inch and three 5.25-inch devices. The empty drive bays on the upper front panel allow you to install additional devices such as a Digital Audio Tape (DAT) drive or another hard disk drive. Your basic system ships standard with a CD- ROM drive and a 3.5-in[...]

AcerAltos 19000 User’s Guide 3-12 3. Insert the drive into the bay. Figure 3-10 Installing an Additional Externally-Accessible Device 4. Connect the drive power and signal cables. 5. Remove the plastic cover from the front panel before reinstalling it.[...]

Chapter 3 - System Housing 3-13 3.8 Installing an Expansion Board Follow these steps to install a PCI expansion board: 1. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. Figure 3-11 Removing a Bracket Cover 2. Align the board with the slot. 3. Insert the board into the slot until it fits completely. 4. Secure the [...]

AcerAltos 19000 User’s Guide 3-14 Figure 3-12 Installing a PCI Expansion Board 5. Follow the same steps when installing an EISA board. Just make sure that you remove the bracket cover opposite an EISA slot. If you installed an EISA board, run the EISA configuration utility (ECU) to reconfigure the system. See Chapter 6 for information on the ECU.[...]

Chapter 4 - System Board 4-1 Chapter 4 System Board 4.1 Major Components The system board carries all the major system components including the two sockets for the Intel Pentium Pro processors. Figure 4-1 shows the major components on the system board.[...]

AcerAltos 19000 User’s Guide 4-2 4.1.1 Layout 13 14 15 16 17 18 19 20 22 23 21 26 25 24 28 27 1 29 30 31 28 1 2 3 4 5 6 7 8 9 10 11 12 E1 E2 E3 PC1 PC2 PC3 PC4 PC5 PC6 1. Power connectors 2. VRM connector 1 3. Pentium Pro processor socket 1 4. Fan connector 5 (Fan5) 5. Fan connector 1 (Fan1) 6. Fan connector 2 (Fan2) 7. Fan connector 3 (Fan3) 8. [...]

Chapter 4 - System Board 4-3 4.1.2 Jumpers and Connectors Figure 4-2 shows the jumper and connector locations on the system board. Figure 4-2 Jumper and Connector Locations On this figure, the blackened pin of a jumper represents pin 1 .[...]

AcerAltos 19000 User’s Guide 4-4 Table 4-1 Jumper Settings Jumper Setting Function Oscillator Freq. J12 Open 1-2 2-3 * 50 MHz 60 MHz 66 MHz SCSI Feature J13 Open Closed* Not Used Wide SCSI ITP Boundary Scan J14 J15 Open ** 2-3** J14 and J15 are for CPU testing purposes only. Note: Do not reconfigure. SCSI Termination J16 1-2 2-3* SCSI terminator [...]

Chapter 4 - System Board 4-5 Voltage ID Settings Figure 4-3 shows the settings of jumpers J2, J3, J4, and J5 to set CPU1 VRM connector (J1) to 3.3V at 200 MHz. J2 J3 J4 J5 Figure 4-3 VRM Settings for CPU1 (3.3V for 200 MHz) Figure 4-4 shows the settings of jumpers J7, J8, J9, and J10 to set CPU2 VRM connector (J6) to 3.3V at 200 MHz. J7 J8 J9 J 10 [...]

AcerAltos 19000 User’s Guide 4-6 Table 4-2 Voltage Identification Codes Pentium Pro Pins Vcc p VID3 VID2 VID1 VID0 (VDC) 1111 N o C P U 11102 . 1 11012 . 2 11002 . 3 10112 . 4 10102 . 5 10012 . 6 10002 . 7 01112 . 8 01102 . 9 01013 . 0 01003 . 1 00113 . 2 00103 . 3 00013 . 4 00003 . 5 0 = Processor pin connected to Vss 1 = Open DO NOT change the [...]

Chapter 4 - System Board 4-7 Table 4-3 Connector Functions Connector Function CN1 3-pin power connector CN2 10-pin power connector CN3 10-pin power connector CN4 14-pin power connector CN5 RDM connector CN6 RDM connector CN7 Backplane LED connector CN8 12-pin power connector CN9 Front panel connector for twin-tower housing CN10 Di skette drive conn[...]

AcerAltos 19000 User’s Guide 4-8 4.1.3 Installing a Pentium Pro Processor The basic system includes an Intel Pentium Pro processor installed in CPU socket 1. A second zero-insertion force (ZIF) CPU socket comes with the board for a dual-processor configuration. Follow these steps to install a Pentium Pro processor: 1. Check that the heat sink sid[...]

Chapter 4 - System Board 4-9 4. Lift up the CPU socket lever. 5. Look at the underside of the CPU and note the area where the pins are denser or closely embedded. Gently insert the CPU pins into the socket, matching the denser pins with the denser holes on the socket. Be careful not to bend any pins. 6. Push down the socket lever. 7. Connect the CP[...]

AcerAltos 19000 User’s Guide 4-10 4.2 Memory Board The memory board comes already installed with the basic system. A total of eight memory banks composed of 16 72-pin SIMM sockets reside on the board. The sockets accept 8-MB, 16-MB, and 32-MB SIMMs for a maximum 512 MB memory configuration. 4.2.1 Layout Figure 4-8 Memory Board Layout When install[...]

Chapter 4 - System Board 4-11 4.2.2 Rules for Adding Memory Adhere to the following rules when you add system memory. • Always install SIMMs from bank 0. You should use the memory banks consecutively. • Always install SIMMs in pairs to fill up a bank. For example, for a total memory of 32 MB, install two 16 MB SIMMs in a bank; you cannot use a [...]

AcerAltos 19000 User’s Guide 4-12 4.2.3 Memory Configurations Table 4-4 Memory Configurations Bank 0 Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 Bank 6 Bank 7 Total Memory 16MB*2 32 MB 16MB*2 16MB*2 64 MB 16MB*2 16MB*2 16MB*2 16MB*2 128 MB 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 256 MB 32MB*2 64 MB 32MB*2 32MB*2 128 MB 32MB*2 32MB*2 32MB*2[...]

Chapter 4 - System Board 4-13 4.2.4 Installing a SIMM Follow these steps to install a SIMM: 1. Carefully slip a SIMM at a 45 ° angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket. A SIMM fits only in one direction. If you slip in a SIMM but it does not completely fit, you may have inser[...]

AcerAltos 19000 User’s Guide 4-14 4.2.5 Removing a SIMM Follow these steps to remove a SIMM: 1. Press the holding clips on both sides of the SIMM outward to release it. 2. Move the SIMM to a 45 ° angle. 3. Pull the SIMM out of the socket. 1 2 3 Holding Clip Figure 4-10 Removing a SIMM[...]

Chapter 4 - System Board 4-15 4.2.6 Installing the Memory Board Follow these steps to install the memory board: 1. Align the memory board with the memory board slot on the system board. Install the memory board with the component side up. 2. Insert the board into the slot until it fits into place. Be sure the board is fully seated in the slot. Figu[...]

AcerAltos 19000 User’s Guide 4-16 3. Insert one end of the board holding clamp into the hole on the bracket behind the disk drives. 4. Align the clamp rail with the board edge. 5. Insert the other end of the clamp into the hole on the rear panel bracket. Make sure to install the holding clamp properly. It protects the memory board and keeps it in[...]

Chapter 4 - System Board 4-17 4.2.7 Reconfiguring the System Each time you change your system’s memory configuration, you must run Setup and the EISA Configuration Utility (ECU) to reconfigure the system. Follow these steps to reconfigure the system: 1. Turn the system on. A memory error message appears, indicating that the total memory does not [...]

AcerAltos 19000 User’s Guide 4-18[...]

Chapter 5 - BIOS Utility 5-1 Chapter 5 BIOS Utility The system is already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a configuration error. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part o[...]

AcerAltos 19000 User’s Guide 5-2 5.1 Entering Setup To enter Setup, press the key combination ++ . You must press ++ while the system is booting. This key combination does not work during any other time. The BIOS Utility main menu then appears: BIOS Utility Basic System Configuration Advanced System Configuration System Security PCI System Config[...]

Chapter 5 - BIOS Utility 5-3 5.2 Basic System Configuration Select Basic System Configuration to input configuration values such as date, time, and disk types. The following screen shows the Basic System Configuration menu. Basic System Configuration Page 1/2 Date ..................... [MM/DD/YY] Time ..................... [HH:MM:SS] Diskette Drive[...]

AcerAltos 19000 User’s Guide 5-4 Basic System Configuration Page 2/2 Communication Settings Baud Rate ..................... [9600] BPS Parity ........................ [None] Stop Bits ..................... [1] Bits Data Length ................... [8] Bits Enhanced IDE Features Hard Disk Size > 504MB ........ [Disabled] Hard Disk Block Mode ...[...]

Chapter 5 - BIOS Utility 5-5 Date Highlight the items on the date parameter and press or to set the date following the month-day-year format. Valid values for month, day, and year are: • Month 1 to 12 • Day 1 to 31 • Year 00 to 99 Time Highlight the items on the time parameter and press or to set the time following the hour-minute-second form[...]

AcerAltos 19000 User’s Guide 5-6 5.2.2 Diskette Drives To enter the configuration value for the first diskette drive (drive A), highlight the Diskette Drive A parameter. Press or key to view the options and select the appropriate value. Possible settings for the Diskette Drive parameters: • [ None ] • [360 KB, 5.25-inch] • [1.2 MB, 5.25-inc[...]

Chapter 5 - BIOS Utility 5-7 5.2.3 Hard Disk Drives Move the highlight bar to the hard disk 0 parameter to configure the first hard disk (drive C). Press or to display the hard disk types with their respective values. Select the type that corresponds to your hard disk drive. Follow the same procedure for the other hard disks, if any. Choose None if[...]

AcerAltos 19000 User’s Guide 5-8 The next time you boot the system, the BIOS utility does not have to auto- configure your hard disk as it detects the saved disk information during POST. We recommend that you copy the IDE disk drive values and keep them in a safe place in case you have to reconfigure the disk in the future. Follow the same proced[...]

Chapter 5 - BIOS Utility 5-9 5.2.4 System Memory The system automatically detects the total amount of onboard memory during the POST and sets the memory parameters accordingly. If you install additional memory, the system automatically adjusts the Total Memory parameter to display the new memory size (refer to section 4.2.7). You must enter CMOS Se[...]

AcerAltos 19000 User’s Guide 5-10 5.2.7 Communication Settings The Communication Settings parameters allow you to set the baud rate, parity, stop bit, and data length for the first serial port. The values for this parameter are: • Baud rate : 110 to 9600 bits per second (bps) • Parity : odd , even , or none • Stop bit : 1 or 2 stop bits •[...]

Chapter 5 - BIOS Utility 5-11 5.2.8 Enhanced IDE Features Hard Disk Size > 504 MB This enhanced IDE feature works only under DOS and Windows 3.x environments. If enabled, it allows you to use a hard disk with a capacity of more than 504 MB. This is made possible through the Logical Block Address (LBA) mode translation. Other operating systems re[...]

AcerAltos 19000 User’s Guide 5-12 5.2.11 Memory Test When set to Enabled , this parameter allows the system to perform a RAM test during the POST routine. When set to Disabled , the system detects only the memory size and bypasses the test routine. The default setting is Disabled . This item is fixed to Disabled and is not user-configurable if yo[...]

Chapter 5 - BIOS Utility 5-13 5.3 Advanced System Configuration The Advanced System Configuration option allows you to configure the advanced system memory functions. Do not change any settings in the Advanced Configuration if you are not a qualified technician to avoid damaging system. The following screen shows page one of the Advanced System Con[...]

AcerAltos 19000 User’s Guide 5-14 5.3.1 Shadow RAM The system reserves 384 KB of random access memory (RAM) for the shadow RAM function. This parameter has eight range addresses. When you set these addresses to Enabled , the system BIOS, video BIOS, and I/O ROM functions run directly from the shadow RAM for faster operation. When you set them to [...]

Chapter 5 - BIOS Utility 5-15 Video Buffer Memory Type This parameter allows you to enable or disable the video cache buffer feature. When you set this parameter to USWC , the uncacheable, speculative write- combining (USWC) buffer in the CPU temporarily stores video write data. When the USWC buffer is full, the CPU eventually writes the data to th[...]

AcerAltos 19000 User’s Guide 5-16 5.4 System Security Setup The Setup program has a number of security features to prevent unauthorized access to the system and its data. Enter the Setup program and select System Security. The following screen appears: System Security Page 1/1 Disk Drive Control Diskette Drive ................. [ Normal ] Hard Di[...]

Chapter 5 - BIOS Utility 5-17 Table 5-1 Drive Control Settings Diskette Drive Setting Description Normal Diskette drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disables all diskette functions Hard Disk Drive Setting[...]

AcerAltos 19000 User’s Guide 5-18 5.4.2 Onboard Communication Ports Serial Port 1 Base Address This parameter enables serial port 1 as COM1 and sets its base address. Table 5-2 Serial Port 1 Settings Setting Description Serial 1 (3F8h) COM1 with address 3F8h 2F8h COM2 with address 2F8h 3E8h COM3 with address 3E8h 2E8h COM4 with address 2E8h Disab[...]

Chapter 5 - BIOS Utility 5-19 Parallel Port Base Address The system has one parallel port. Table 5-4 lists the options for selecting the parallel port address. You also have the option to disable the parallel port. Table 5-4 Parallel Port Settings Setting Function 3BCh (IRQ 7) Corresponds to the parallel port with address 3BCh 378h (IRQ 7) Correspo[...]

AcerAltos 19000 User’s Guide 5-20 Operation Mode This item allows you to set the operation mode of the parallel port. Table 5-5 lists the different operation modes. The default setting is EPP . Table 5-5 Parallel Port Operation Mode Settings Setting Function Standard Parallel Port (SPP) Allows normal speed one-way operation Standard and Bidirecti[...]

Chapter 5 - BIOS Utility 5-21 5.4.4 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Set system board jumper JP18 to pins 1-2 to enable the password function. Setting a Password 1. Highlight the Setup Password parameter and press the left- or right-arrow key. The password prompt appears: 2. Type a password. The pa[...]

AcerAltos 19000 User’s Guide 5-22 If You Forget the Password If you forget your password, you must return the configuration values stored in CMOS to their default values. Should this happen, call your dealer for assistance. 5.4.5 Power On Password The Power On Password secures your system against unauthorized use. Once you set this password, you [...]

Chapter 5 - BIOS Utility 5-23 5.5 PCI System Configuration The PCI System Configuration allows you to specify the settings for your PCI devices. PCI System Configuration Page 1/1 PCI IRQ Setting ........... [ Auto ] INTA INTB INTC INTD *PCI Slot 1 ........... [--] [--] [--] [--] *PCI Slot 2 ........... [--] [--] [--] [--] *PCI Slot 3 ........... [-[...]

AcerAltos 19000 User’s Guide 5-24 PCI Slots These parameters allow you to specify the appropriate interrupt for each of the PCI devices. You can assign IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, IRQ12, or IRQ15 to the slots. The IRQs that can be assigned to each PCI slot are listed below: Slots 1-3 Can be assigned IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, I[...]

Chapter 5 - BIOS Utility 5-25 5.6 Non-PnP ISA Card Configuration The Non-PnP ISA Card Configuration parameters allow you to specify the settings for cards without the plug-and-play (PnP) feature. Non-PnP ISA Card Configuration Page 1/3 IRQ/DMA IRQ 00 ... [---]* IRQ 08 ... [---]* DMA 0 ... [No ] IRQ 01 ... [---]* IRQ 09 ... [No ] DMA 1 ... [No ] IRQ[...]

AcerAltos 19000 User’s Guide 5-26 Non-PnP ISA Card Configuration Page 2/3 I/O Region 100h-10Fh .. [No ] 200h-20Fh . [No ] 300h-30Fh .. [No ] 110h-11Fh .. [No ] 210h-21Fh . [No ] 310h-31Fh .. [No ] 120h-12Fh .. [No ] 220h-22Fh . [No ] 320h-32Fh .. [No ] 130h-13Fh .. [No ] 230h-23Fh . [No ] 330h-33Fh .. [No ] 140h-14Fh .. [No ] 240h-24Fh . [No ] 34[...]

Chapter 5 - BIOS Utility 5-27 Refer to your non-PnP ISA card manual when setting the following parameters. 5.6.1 IRQ/DMA This parameter allows you to assign specific IRQ and DMA channels to non-PnP ISA cards. The system will not use such IRQ and DMA channels when it automatically assigns channels to PnP cards. 5.6.2 Expansion ROM Region This parame[...]

AcerAltos 19000 User’s Guide 5-28 5.7 Remote Device Manager (RDM) The following screens show the Remote Device Manager Setup parameters. If this feature has been implemented, refer to the RDM documentation for information. RDM Page 1/2 RDM Mode Number ....................... [Disabled] ↑↓ = Move Highlight Bar, → ← = Change Setting PgDn/Pg[...]

Chapter 5 - BIOS Utility 5-29 5.8 Load Setup Default Settings Use this option to load the default settings for the optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. These grayed parameters are not user- configurable. If you want to change the settings of these items,[...]

AcerAltos 19000 User’s Guide 5-30 5.9 Leaving Setup Examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you will know what values to enter when you rerun Setup. Press to le[...]

Chapter 6 - Utilities 6-1 Chapter 6 Utilities This chapter describes the following utilities: • Acer Server Manager (ASM) Pro • Remote Device Manager (RDM) • EISA Configuration Utility (ECU) 6.1 Acer Server Manager (ASM) Pro Acer Server Manager (ASM) Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It de[...]

AcerAltos 19000 User’s Guide 6-2 6.2 Remote Device Manager (RDM) Remote Device Manager (RDM) is a network management tool that utilizes modems and telephone lines to control a host of servers from a remote station. It monitors and analyzes the server condition, updates the BIOS settings if necessary, or reboots the server in the event of failure [...]

Chapter 6 - Utilities 6-3 6.3 EISA Configuration Utility (ECU) The EISA Configuration Utility (ECU) is a program that allows you to easily configure your EISA computer. Use this utility when you set up your EISA computer for the first time or any time you change your configuration by adding or removing an EISA or ISA board or memory. The program st[...]

AcerAltos 19000 User’s Guide 6-4 Making Menu Selections You can either use the keyboard or the mouse (if a mouse driver was loaded) to make menu selections in the EISA Configuration Utility program. Using the Keyboard Table 6-1 Keyboard Function Keys Key Function Tab or y Moves the cursor to the next field j + Tab or w Moves the cursor to the pre[...]

Chapter 6 - Utilities 6-5 Using the mouse A mouse driver must be loaded in order to use the mouse. When you access the ECU through Acer StartUp, a mouse driver is loaded. Follow these steps to use the mouse when making menu selections: 1. Position the cursor over the desired option then click on the left mouse button to select it. 2. When a sub-men[...]

AcerAltos 19000 User’s Guide 6-6 6.3.1 Starting the ECU 1. You can access the ECU two ways: • From the Acer StartUp main menu, click on the EISA Configuration icon, then click on the EISA Configuration button on the System Configuration menu. • Use Diskette Maker in Acer StartUp to make an ECU diskette, then insert the ECU diskette into drive[...]

Chapter 6 - Utilities 6-7 6.3.2 ECU Main Menu   Steps in Configuring Your Computer Steps in configuring your computer Step 1: Important EISA configuration information Step 2: Add or remove boards Step 3: View or edit details Step 4: Examine switches or print report Step 5: Save and exit >Select=ENTER< <Cancel=ESC> Figure 6-1 ECU M[...]

AcerAltos 19000 User’s Guide 6-8 Main Menu Selections Step 1: Important EISA Configuration Information This selection is highlighted when you first enter the main menu. It gives an overview of how to configure your computer with the EISA Configuration Utility. Press Enter to select this item. Then press the up and down arrow keys to move up or do[...]

Chapter 6 - Utilities 6-9 Additional information is available in the Help sub-menus that automatically display at the bottom right of the window. The Help submenus consist of a series of screens that describe the ECU process and how the process differs for EISA and ISA boards. Use the up and down arrow keys to read a short explanation of each of th[...]

AcerAltos 19000 User’s Guide 6-10 Listed are the board and options detected in your computer. Press INSERT to add the boards or options which could not be detected or which you plan to install. Press DEL to remove the highlighted board from your configuration. Press F7 to move the highlighted board to another slot. Press F10 when you have complet[...]

Chapter 6 - Utilities 6-11 Press ↑ and ↓ to see all information. Press ENTER to edit the functions of the highlighted item. Press F6 to edit its resources (IRQs, DMAs, I/O ports, or memory). Press F10 when you have finished this step >Edit=ENTER< <Edit Resources=F6> <Advanced=F7> <Done=F10> System - AcerAltos 19000 Syste[...]

AcerAltos 19000 User’s Guide 6-12 Step 4: Examine Switches or Print Report This selection lists the boards installed in your computer. Figure 6-5 shows a sample Examine Switches or Print Report screen. Boards marked with an arrow on the screen may have defined jumpers and switches that you must physically verify. It may also mean that there is a [...]

Chapter 6 - Utilities 6-13 Step 5: Save and Exit Figure 6-6 shows the Save and Exit screen. Press Enter to save your configuration and exit the ECU program. You can also exit without saving in this step. In order to complete the configuration process, you must save your configuration. In this step, you must select whether to save your configuration[...]

AcerAltos 19000 User’s Guide 6-14 6.3.3 Configuring Your Computer for the First Time Follow these steps when configuring your computer for the first time: 1. Select Step 1: Important EISA Configuration Information from the ECU main menu. Read through the information then press F10 when you are done. 2. Select Step 4: Examine switches or print rep[...]

Chapter 6 - Utilities 6-15 4. To view the switch and jumper settings, highlight the board marked with an arrow and press Enter . The switch/jumpers settings screen for the board appears. 5. Scroll through the switch and jumper settings for the board, and press F10 when you have finished viewing the information. 6. To print the information, select P[...]

AcerAltos 19000 User’s Guide 6-16 8. Select Step 5: Save and Exit , then press Enter . The following screen appears. Figure 6-8 Save and Exit 9. To save your changes, select Save the configuration and restart the computer , then press Enter . To discard the changes, choose the option Discard the configuration and return to the main menu . Any cha[...]

Chapter 6 - Utilities 6-17 6.3.4 Adding or Removing Boards Each time you add or remove a board, you must reconfigure the computer using the EISA Configuration Utility program. Adding Boards Follow these steps when adding a board: 1. Select Step 2: Add or remove boards from the ECU main menu. Press Enter to display the following screen: Figure 6-9 A[...]

AcerAltos 19000 User’s Guide 6-18 2. If you want to add or have already added a board, highlight a slot and press h to select an option from the list that appears. 3. Press F10 when done. The ECU main menu displays. 4. Select Step 4: Examine switches or print report , then press Enter . 5. On the Examine Switches or Print Report screen that displ[...]

Chapter 6 - Utilities 6-19 If you inserted a different diskette, remember to reinsert the ECU diskette after printing is complete. 9. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 10. Select Step 5: Save and Exit , then press Enter . The Save and Exit screen displays. 11. To save your changes, sel[...]

AcerAltos 19000 User’s Guide 6-20 6.3.5 Configuring Memory Each time you change your system’s memory configuration, you must reconfigure the computer using the ECU. When removing memory, run the ECU and change memory size before physically removing the memory; otherwise, the system may become inoperable. The following discussion describes how t[...]

Chapter 6 - Utilities 6-21 System Memory Functions 16 - 64MB System Memory (*) Enabled ( ) Disabled Press F6 to edit the resources (IRQs, DMAs, I/O ports or memory) of the highlighted setting. Done = F10 Edit Resources = F6 Cancel = ESC c) Press F6 to edit resources. The Enabled screen displays. Use the Tab key or the up and down arrow keys to move[...]

AcerAltos 19000 User’s Guide 6-22 64MB is the total amount that can be configured within each memory function parameter. Therefore, for the 16 - 64MB parameter, change the Memory Amount field to 48M. Memory Address: 16M Memory Amount: 48M ____ Total 64M Press F10 to return to the View or Edit Details screen. 3. Use the up and down arrow keys to h[...]

Chapter 6 - Utilities 6-23 6. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 7. Select Step 5: Save and exit , then press Enter . The Save and Exit screen displays. 8. To save your changes, select Save the configuration and restart the computer , then press Enter . To discard the changes, choose th[...]

AcerAltos 19000 User’s Guide 6-24 Advanced Menus Press F7 from the View or Edit Details screen to display the Advanced menu. This menu contains four options: Lock/unlock boards, View additional system information menu, Set verification mode menu, and Maintain SCI files menu. Lock/unlock boards This option allows you to secure choices for the curr[...]

Chapter 6 - Utilities 6-25 Set verification mode menu This option allows you to specify whether your computer’s configuration should be checked each time you make a change or only when you choose. Select Automatic to have the computer’s configuration verified automatically each time a change is made and have conflicts identified and resolved as[...]

AcerAltos 19000 User’s Guide 6-26 6.3.7 What To Do If Your Nonvolatile Memory Is Invalid If the nonvolatile memory has become invalid or it has not been initialized, the following screen may display before the ECU main menu appears. The EISA configuration nonvolatile memory for this system is invalid. A backup system configuration information (SY[...]

Chapter 7 - SCSISelect Configuration Utility 7-1 Chapter 7 SCSI Select Configuration Utility 7.1 The SCSI Select Configuration Utility The SCSI Select configuration utility allows you to change SCSI controller settings without opening the computer or changing jumpers. 7.1.1 Default Values Table 7-1 lists the settings you can change with the SCSI Se[...]

AcerAltos 19000 User’s Guide 7-2 Table 7-1 Default Settings for SCSI Controller and All Devices Global Settings for SCSI Controller and All Devices Default Value Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Low OFF/High ON Boot Device Option 0 (zero) Host Adapter BIOS 1 Enabled Support Removable Disks [...]

Chapter 7 - SCSISelect Configuration Utility 7-3 7.1.2 When to Use the SCSI Select Utility Use the SCSI Select utility if you need to • Change any of the default values listed in Table 7-1 • Check and/or change SCSI device settings that may conflict with those of other devices (e.g, SCSI ID) • Perform low-level formatting on new SCSI disk dev[...]

AcerAltos 19000 User’s Guide 7-4 7.2 SCSI Select Utility Options When the SCSI Select utility detects the AIC-7880 SCSI controller in your computer, it displays the Options menu shown in Figure 7-1. Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2[...]

Chapter 7 - SCSISelect Configuration Utility 7-5 7.2.1 Configure/View Host Adapter Settings Menu The Configure/View Host Adapter Settings menu lists three settings under SCSI Bus Interface Definitions and three additional options, as shown in Figure 7-2: • Host Adapter SCSI ID: changes the host controller SCSI ID from its default value of 7 • S[...]

AcerAltos 19000 User’s Guide 7-6 Use the cursor ( ↑ ↓ ) to move to your selection. Press Enter to display a pop-up menu of choices or to make selections. Press Esc at any time to return to the previous menu. Press F6 to reset all settings to the SCSI controller defaults. SCSI controller default settings are marked with an asterisk (*) through[...]

Chapter 7 - SCSISelect Configuration Utility 7-7 Each SCSI device on the SCSI bus, including the SCSI controller, must be set to a unique SCSI ID. The SCSI ID serves two purposes: it uniquely identifies each SCSI device on the bus, and it determines the device's priority on the bus during the Arbitration phase. The Arbitration phase determines[...]

AcerAltos 19000 User’s Guide 7-8 The SCSI controller always checks parity when reading from the SCSI bus to verify the correct transmission of data from your SCSI devices. You should disable SCSI Parity Checking if any attached SCSI devices do not support SCSI parity. (Most currently available SCSI devices do support SCSI parity.) Use the cursor [...]

Chapter 7 - SCSISelect Configuration Utility 7-9 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ................................... 7 SCS[...]

AcerAltos 19000 User’s Guide 7-10 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ................................... 7 SCSI Parity Chec[...]

Chapter 7 - SCSISelect Configuration Utility 7-11 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ................................... 7 SC[...]

AcerAltos 19000 User’s Guide 7-12 Initiate Sync Negotiation This option determines whether the SCSI controller initiates synchronous negotiation with the SCSI device. When set to yes , the SCSI controller initiates synchronous negotiation with the SCSI device. When set to no , the SCSI controller does not initiate synchronous negotiation. The SCS[...]

Chapter 7 - SCSISelect Configuration Utility 7-13 In most cases, you can use the maximum value of 20.0. If the SCSI controller is set not to negotiate for synchronous data transfer (i.e., Initiate Sync Negotiation is set to no ), then the value selected here is the maximum rate that the SCSI controller accepts from the device during negotiation. (T[...]

AcerAltos 19000 User’s Guide 7-14 Initiate Wide Negotiation This option allows communication between all devices (lower 8-bit or upper 8-bit) on the wide (16-bit) SCSI bus. When set to yes , each device can connect on the bus. When set to no (disabled), communication can only occur on the lower 8-bits of the 16-bit SCSI bus. The default setting i[...]

Chapter 7 - SCSISelect Configuration Utility 7-15 If this option is enabled for more than one SCSI device, the Start Unit Command is sent first to the device with the lowest SCSI ID. When this device responds to the SCSI controller, the Start Unit Command is sent to the next highest SCSI ID with a setting of yes . The process continues until all su[...]

AcerAltos 19000 User’s Guide 7-16 Advanced Configuration Options When you select Advanced Configuration Options, a screen similar to Figure 7-8 appears. Do not change these options unless absolutely necessary. Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) U[...]

Chapter 7 - SCSISelect Configuration Utility 7-17 The SCSI controller BIOS must be enabled if you want the computer to boot from a SCSI hard disk drive connected to the SCSI controller. Several SCSI Select options cannot be used unless the SCSI controller BIOS is enabled. Support Removable Disks Under BIOS as Fixed Disks This option allows you to c[...]

AcerAltos 19000 User’s Guide 7-18 Extended BIOS Translation for DOS Drives > 1 GByte This option allows you to enable or disable extended translation for SCSI hard disks with a capacity greater than 1 GByte. It is only valid if the SCSI controller BIOS is enabled. The default factory setting is Disabled . If this option is enabled, the followi[...]

Chapter 7 - SCSISelect Configuration Utility 7-19 BIOS Support for Bootable CD-ROM When this option is enabled, a bootable CD-ROM device may be used to directly load an operating system. The default setting is Enabled . BIOS Support for Int13 Extensions This option allows access to attached SCSI devices through BIOS Int13 functions. The default set[...]

AcerAltos 19000 User’s Guide 7-20 7.2.2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSI Select utility scans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You will see a screen similar to Figure 7-9. You can easily determine from this screen which SCSI ID is assigned to each device on th[...]

Chapter 7 - SCSISelect Configuration Utility 7-21 Format Disk The Format Disk utility performs a low-level format on disk devices. Most SCSI disk devices are preformatted and do not need to be formatted again. The Adaptec Format Disk utility is compatible with the vast majority of SCSI disk drives. Run it on hard disk drives or removable-media driv[...]

AcerAltos 19000 User’s Guide 7-22 7.3 Configuring Multiple SCSI Controllers The AHA-2940/W/UW SCSI controller is used as an example in the following discussion. To use multiple PCI SCSI controllers, do the following: • Install the boot SCSI controller in the lowest PCI Device number. The Device number is determined by the slot number on the PCI[...]

Chapter 7 - SCSISelect Configuration Utility 7-23 7.4 Disk Drives Over 1 Gbyte 7.4.1 Extended Translation Adaptec SCSI controllers have always supported the full range of disk drive capacities under all major operating systems. As disk drives have recently grown beyond 1 GByte in formatted capacity, they have run up against the DOS 1024- cylinder l[...]

AcerAltos 19000 User’s Guide 7-24 7.4.3 When to Use Extended Translation With MS-DOS 5.0 and Above NetWare 386 (versions 3.0 and above) and the versions of UNIX do not share the 1024 cylinder limit of DOS and do not require extended translation to support large disk drives and should not be enabled. Drives With Mixed Partitions Use standard trans[...]

Chapter 7 - SCSISelect Configuration Utility 7-25 7.5 SCSI Troubleshooting Checklist The AIC-7880 SCSI controller has been tested for compatibility with a wide range of SCSI devices. Most problems that occur during installation result from errors in preparing and connecting devices on the SCSI bus. Answer these questions first if a problem occurs d[...]

AcerAltos 19000 User’s Guide 7-26 7.6 BIOS Startup Messages After you have configured your SCSI controller, the SCSI controller BIOS displays a message when you boot your computer. Normally, this message lists the SCSI ID, manufacturer, model number and other information for each SCSI device that the BIOS detects. If an initialization failure occ[...]

Chapter 7 - SCSISelect Configuration Utility 7-27 3. Perform a SCSI low-level format with the Format Disk utility under SCSI Disk Utilities in the SCSI Select utility. All data on the target drive will be lost when you run the Format Disk utility. Back up your data before you run it! 4. In the SCSI Select Advanced Configuration Options menu, set Ex[...]

AcerAltos 19000 User’s Guide 7-28 7.6.2 Start unit request failed. The BIOS was unable to send a Start Unit Command to the device. Run the SCSI Select utility and disable Send Start Unit Command for the device. Time-out failure during SCSI Inquiry command! or Time-out failure during SCSI Test Unit Ready command! or Time-out failure during Start U[...]

Chapter 7 - SCSISelect Configuration Utility 7-29 Booting the Computer from a SCSI Drive The following items may apply for multiple SCSI controller configurations. See the section “Configuring Multiple SCSI Controllers” for more detailed information. • Be sure that both standard hard disks are mapped out of the computer using the Setup progra[...]

AcerAltos 19000 User’s Guide 7-30 Using a Standard Drive as C and a SCSI Drive as D • Use the Setup program to map the second standard hard disk (if one exists) out of the configuration. • Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check the drive manual for information on setting the SCSI ID for that device. You c[...]

Chapter 7 - SCSISelect Configuration Utility 7-31 • Try enabling Include in BIOS Scan in the SCSI Device Configuration option of the SCSI Select utility. See the section “SCSI Device Configuration”. • Be sure to cycle the power OFF and ON after changing any values on a SCSI controller, in a Setup program, or on a SCSI device. This ensures t[...]

AcerAltos 19000 User’s Guide 7-32[...]

Appendix A - System Resources A-1 Appendix A System Resources A. 1 Memory Map Table A-1 System Memory Map Address Size Function 0000000 ~ 009FFFF 640 KB system memory Onboard DRAM 00A0000 ~ 00BFFFF 128 KB video RAM Reserved for graphics display buffer, non-cacheable 00C0000 ~ 00C7FFF 32 KB for VGA BIOS Reserved for ROM on I/O adapters 00C8000 ~ 00C[...]

AcerAltos 19000 User’s Guide A-2 A. 2 I/O Address Map Table A-2 System I/O Address Map Address Range (hex) Device 000 ~ 01F DMA controller 1 020 ~ 027 Interrupt controller 1 030 ~ 037 Interrupt controller 1 040 ~ 047 System timer 050 ~ 057 System timer 060 ~ 06F Keyboard controller 070 ~ 07F Real-time clock, NMI mask 080 ~ 09F DMA page register/s[...]

Appendix A - System Resources A-3 Table A-2 System I/O Address Map (continued) Address Range (hex) Device 0CFC PCI configuration data regulation 1F0 ~ 1F7 Hard disk 278 ~ 27F Paral lel port 3 2F8 ~ 2FF Serial port 2 378 ~ 37F Paral lel port 2 3BC ~ 3BF Para llel p ort 1 3C0 ~ 3CF EGA, VGA, SVGA 3D0 ~ 3DF CGA, VGA, SVGA 3F0 ~ 3F7 Diskette drive cont[...]

AcerAltos 19000 User’s Guide A-4 A. 3 Interrupt Channels Table A-3 Interrupt Channels Channel Function IRQ0 Timer output 0 IRQ1 Keyboard IRQ2 Reserved IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Reserved IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real-time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Reserved IRQ12 PS/2 mouse IRQ13 Math coprocessor I[...]

Appendix A - System Resources A-5 A. 4 System Default Configuration The following tables show your system’s factory default configuration. Table A-4 Basic System Configuration (Page 1/2) Parameter Default Setting Diskette Drive A 1.44 MB 3.5-inch Diskette Drive B None Fixed Disk 0 None Fixed Disk 1 None Base Memory is always 640 KB, while the tot[...]

AcerAltos 19000 User’s Guide A-6 Table A-6 Advanced System Configuration (Page 1/1) Parameter Default Setting E0000h - FFFFFh Enabled C0000h - C7FFFh Enabled C8000h - CBFFFh Disabled CC000h - CFFFFh Disabled D0000h - D3FFFh Disabled D4000h - D7FFFh Disabled D8000h - DBFFFh Disabled DC000h - DFFFFh Disabled L1 & L2 Cache (CPU Cache Enabled Cac[...]

Appendix A - System Resources A-7 Table A-7 PCI System Configuration Parameter Default Setting PCI IRQ Setting Auto PCI Slots 1, 2, 3, 4, 5, and 6 Not Configured Onboard SCSI 11 Onboard VGA 9 VGA Palette Snoop Disabled Onboard SCSI Enabled Boot Device Enabled[...]

AcerAltos 19000 User’s Guide A-8 Table A-8 System Security Parameter Default Setting Disk Drive Control Dis kette Dri ve Normal Fixed Disk Drive Normal System Boot Drive Drive A then C On-board Communication Ports Serial Port 1 3F8h Serial Port 2 2F8h Parallel Port 3BC (IRQ 7) Operation Mode Enhanced Parallel Port Onboard PS/2 Mouse Enabled Setup[...]

Appendix A - System Resources A-9 Table A-9 EISA Configuration Utility - ECU Parameter Default Setting Step 3: View or edit details Base System Memory 640 KB Base Memory 8 - 16 MB Extended Memory 16 MB Ext Memory with 15 - 16 MB System Use 16 - 64 MB System Memory 16M Peripheral Device Status Mouse Port Enabled Keyboard Port Enabled Floppy Disk Con[...]

AcerAltos 19000 User’s Guide A-10[...]

Appendix B - SCSI Backplane Boards B-1 Appendix B SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000. The SCSI backplane boards provide a convenient interface between the SCSI drives and the system board. Each board includes seven SCSI drive slots to accommodate the drive trays, two SCSI channels to connect to[...]

AcerAltos 19000 User’s Guide B-2 B.2 Layout 0 Power Connectors SCSI Channel 1 SCSI Channel 2 SCSI Channel Out Channel Configuration Switches SCSI Drive Slot Terminators RA4, RA5, RA6 Terminators RA1, RA2, RA3 Jumper J3 Jumper J4 Status Signal Connector 1 2 3 4 5 6 SCSI Slot ID Figure B-1 SCSI Backplane Board[...]

Appendix B - SCSI Backplane Boards B-3 B.3 Jumper Settings The backplane has two jumpers, J3 and J4, that allow you to select the terminator power source and to set drive IDs. J4 supports the three upper drive slots (slots 0, 1, and 2) on the backplane. J3 supports the four lower drive slots (slots 3, 4, 5, and 6). Figures B-2 and B-3 show the sett[...]

AcerAltos 19000 User’s Guide B-4 B.4 Hard Disk ID Feature Closing the P3 pins on jumper J4 on the SCSI backplane board sets seven additional SCSI drive IDs for the second backplane board. Figure B-4 illustrates P3 settings for jumper J4. Left Backplane Right Backplane P3 Open P3 Closed Figure B-4 P3 Setting for Jumper J4 Table B-1 shows the P3 se[...]

Appendix B - SCSI Backplane Boards B -5 B.5 Channel Configuration You may configure each backplane as single-channel (combine) or dual-channel (split) backplane (default). Single-Channel Configuration In a single-channel configuration, channel 1 supports the SCSI devices plugged into slots 0 to 6. Set the channel configuration switches to “Combin[...]

AcerAltos 19000 User’s Guide B-6 Table B-2 Terminator Settings for Single-Channel Configuration Terminator Setting With External Device RA1, RA2, RA3 RA4, RA5, RA6 Removed Removed Without External Device RA1, RA2, RA3 RA4, RA5, RA6 Installed Removed For configurations with external devices, terminate the cable at the external device end. Do not f[...]

Appendix B - SCSI Backplane Boards B -7 Dual-Channel Configuration In a dual-channel configuration, channel 1 supports the devices in slots 0 to 2, and channel 2 supports the devices in slots 3 to 6. Set the channel configuration switches to “Split” and set the terminators accordingly (Table B-3) to achieve a dual-channel configuration. See Fig[...]

AcerAltos 19000 User’s Guide B-8 B.6 Installing a SCSI Hard Disk The system supports hot-pluggable drive trays. Follow these steps to install a SCSI hard disk in a hot-plug drive tray: 1. Open the lower front door. 2. Push the drive tray switch to the Unlock/Power Off position. Unlock/Power Off Figure B-7 Unlocking the Drive Tray Switch[...]

Appendix B - SCSI Backplane Boards B-9 3. Pull the drive tray handle down. 4. Pull the drive tray out. Figure B-8 Pulling Out a Hot-plug Drive Tray 5. Remove any terminators and set any drive options on the wide SCSI drive that you wish to install. Make sure that you have closed J4 P3 pins on the backplane board when choosing additional SCSI IDs. S[...]

AcerAltos 19000 User’s Guide B-10 6. Place the drive on the tray and connect the SCSI cable, drive ID cable, and power cable. Make sure that all cables are properly and completely connected. Power Cable Drive ID Cable Wide SCSI Cable Figure B-9 Connecting the Drive Cables (Wide SCSI Drive)[...]

Appendix B - SCSI Backplane Boards B-1 1 7. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. Make sure to place the drive tray handle in the up position when inserting the tray back into the bay. Otherwise, the tray will not fit in completely. 8. Push the drive handle into place. Figure B[...]

AcerAltos 19000 User’s Guide B-12 9. Push the drive tray switch to the Lock/Power On position. Figure B-11 Locking the Drive Tray Switch B.7 Using the Hot-swap Feature The backplane board supports a hot-swap feature that allows you to replace defective drives even while the system is running. The hot-swap feature requires a RAID controller board [...]

Appendix B - SCSI Backplane Boards B-1 3 3. Take the defective drive out of the tray. 4. Configure the new hard disk. If you are not using an ID cable, make sure that the new drive ID is the same as the old drive ID. If you are using an ID cable, make sure that you connect the cable properly. 5. Install the new disk according to the installation st[...]

AcerAltos 19000 User’s Guide B-14[...]

Appendix C - Power Subsystem C-1 Appendix C Power Subsystem The power subsystem consists of a power backplane, swappable power supply modules, and an optional uninterruptible power supply (UPS) module held in place by a metal rack enclosure. The backplane and the rack allow installation of up to three 400-watt power supply modules in a load-sharing[...]

AcerAltos 19000 User’s Guide C-2 C.1 Power Supply Upgrade The basic system comes with two 400-watt power supply modules installed. The power subsystem design allows you to upgrade the basic power configuration by adding a third power supply module. C.2 Installing a Power Supply Follow these steps to install a power supply module: 1. Turn off the [...]

Appendix C - Power Subsystem C-3 3. Pull-out the metal bar from the lower end and unhook the upper end from the housing roof. Figure C-2 Pulling Out the Metal Bar 4. Unpack the new power supply module. 5. Firmly hold the power supply and align it with a compartment on the power supply rack. Pressing the holding clips on the sides, push back the pow[...]

AcerAltos 19000 User’s Guide C-4 Figure C-3 Installing a Power Supply Module 6. Press the holding clips inward to lock the power supply module. Figure C-4 Locking the Holding Clips[...]

Appendix C - Power Subsystem C-5 7. Reinstall the metal bar by inserting the hook into the rail on the housing roof. Figure C-5 Reinstalling the Metal Bar[...]

AcerAltos 19000 User’s Guide C-6 8. Secure the lower end of the bar to the housing using two screws. Figure C-6 Securing the Metal Bar with Screws 9. Replace the right panel door.[...]

Appendix C - Power Subsystem C-7 C.3 Removing a Power Supply Module Should a power supply module become defective, remove the power supply and replace it with a new one. Follow these steps to remove a power supply module: 1. Turn off the system and disconnect the AC power before opening the system housing. Remove the right panel door as in Figure 3[...]

AcerAltos 19000 User’s Guide C-8 4. Firmly hold onto the clips to pull the power supply module out. Figure C-8 Removing the Power Supply Module 5. Install a new power supply module as in the previous section.[...]

Appendix C - Power Subsystem C-9 C.4 Power Cable Connections The power backplane is complete with connectors to accommodate the power cables for all the system components. Table C-1 shows the power backplane connections. Table C-1 Power Backplane Connections Power Connect to Connector System Board Front Panel Board SCSI B/P Board Other Peripherals [...]

AcerAltos 19000 User’s Guide C-10 Figure C-9 illustrates the power cables that connect to the system board. System Board Power Subsystem Figure C-9 System Board Power Connections Power cables 3, 4 and 18 come with yellow stickers telling you which connectors to attach to the system board and to the power backplane. Make sure to connect the cables[...]

Appendix C - Power Subsystem C-11 Figure C-10 shows the system board, SCSI backplane board, front panel board, and power subsystem interconnections. System Board Power Subs y stem Figure C-10 System Board and Power Subsystem Interconnections[...]

AcerAltos 19000 User’s Guide C-12 C.5 Installing a Charger Board and a Battery Box Turn off the system and disconnect the AC power cord before opening the system housing. Follow these steps to install a charger board and battery box: 1. Remove the right panel door (see Figure 3-4). 2. Remove the two screws that secure the metal bar over the power[...]

Appendix C - Power Subsystem C-13 5. Remove the screws that secure the charger compartment metal cover. Figure C-11 Removing the Charger Compartment Metal Cover[...]

AcerAltos 19000 User’s Guide C-14 6. Align the charger board with the rails in the charger compartment, then insert it until the edge connector reaches the power backplane. The charger board does not fit completely until you press the holding clip in. Do not force the board in. Figure C-12 Installing a Charger Board[...]

Appendix C - Power Subsystem C-15 7. Press the holding clip inward to lock the charger board into the enclosure. Figure C-13 Locking the Charger Board 8. Unpack the battery box.[...]

AcerAltos 19000 User’s Guide C-16 9. Firmly hold the battery box with both hands and insert it into the bottom compartment, below the charger. Be careful! The battery box is heavy. Make sure that the “Up Side” mark on the battery box is pointing up. If your battery box does not have this mark, ensure that the other labels on the module are up[...]

Appendix C - Power Subsystem C-17 11. Attach the charger compartment metal cover and secure it with screws. Figure C-15 Attaching the Charger Compartment Metal Cover[...]

AcerAltos 19000 User’s Guide C-18 Removing a Battery Box Follow these steps to remove a battery box from the power supply rack: 1. Remove the screws that secure the battery box to the enclosure. 2. Holding on the hole in the center, pull the battery box out about an inch. 3. Firmly hold the battery box by the sides to remove it completely. Figure[...]

Index 1 Index A Adding memory, 4-11 Advanced Peripheral Interrupt Controller (APIC), 1-2 Advanced system configuration, 5-2, 5-13, A-6 ASM Pro, 6-1 Auto configuration mode, 5-4, 5-12, 5-14 B Basic connections, 2-5 Keyboard, 2-5 Mouse, 2-6 VGA monitor, 2-7 Basic system configuration, 5-2, 5-3, 5-4, 5- 12, 5-14, 5-29 BIOS utility, 5-1, 5-2, 5-7 Boot [...]

AcerAltos 19000 User’s Guide 2 EISA Configuration Utility (ECU), 6-1, 6-3 Entering setup, 5-2 ESD precautions, 3-10 Expansion ROM region, 5-25, 5-27 External configuration, 1-7 F Fast boot mode, 5-4, 5-12, 5-14, 5-29 Features, 1-1, 1-8 Front panel, 1-7, 1-8 Features, 1-1, 1-8 Front panel board, 3-9 Front panel security Unlocking, 2-8 G Getting he[...]

Index 3 Mouse, 2-6 N Num lock after boot, 5-4, 5-11 O Onboard communication ports, 5-16, 5-18 Onboard PS/2 mouse (IRQ12), 5-16, 5-20 Onboard SCSI, 5-23, 5-24 Operation mode, 5-16, 5-20 P Parallel port base address, 5-16, 5-19 Parallel port operation mode settings, 5-20 Parallel port settings, 5-19 PCI bridge (PB), 1-5 PCI IRQ setting, 5-23 PCI slot[...]

AcerAltos 19000 User’s Guide 4 Options, 7-4 Running, 7-3 SCSI device configuration, 7-10, 7-11, 7- 27, 7-29, 7-31 SCSI disk utilities, 7-10, 7-20,7- 27 SCSI parity checking, 7-2, 7-5, 7-7, 7-8, 7-29 SCSI troubleshooting checklist, 7-25 Send start unit command, 7-14, 7-15, 7- 27, 7-28 Support for ultra SCSI speed, 7-19 Support removable disks unde[...]

Index 5 W When to Use the SCSI Select Utility, 7-3[...]

P/N 46.AA985.103 (1 of 4) June 4, 1997 Release Note AcerAltos 19000 Update Thank you for purch asing an AcerAltos 19000 server. We want to provide you with the most up-to-date information about your new server. This release note updates the AcerAltos 19000 User’s Guide (P/N 49.AA985.001) with information about RDM , a key compone nt in Acer ’s [...]

P/N 46.AA985.103 (2 of 4) June 4, 1997 RDM LED Location The figure below shows the location of the RDM LED indicator. This indicator remains lit (on) wh enever RDM is activated in R untime Remote Mode. The figure below replaces the figure on page 1-12 o f the AcerAltos 19000 User's Guide . For more information about RDM hardware, including how[...]

P/N 46.AA985.103 (3 of 4) June 4, 1997 RDM BIOS Utility The current RDM BIOS screen is similar to the following two screens. Refer to Chapter 2 of the R DM User's Guide (P/N 49.AB330.001) for details on the current RDM BIOS.[...]

P/N 46.AA985.103 (4 of 4) June 4, 1997 Advanced Serv er Manager (ASM) Pro References i n the AcerAltos 19000 User's Guid e to Acer Server Manager (ASM) Pro should read Advanced Server Manager (ASM) Pro. Remote Diagnostic Manager (RDM) References i n the AcerAltos 19000 User's Guid e to Remo te Device Manager (RDM) should read Remote Diagn[...]