Zoom X5 manual

ADSL Modem U S E R ’ S M A N U A L X5[...]

NOTICE NOTICE NOTICE NOTICE This doc ument c ontai ns pro prieta ry inf ormation prote cted by copy right, and this M anual an d all th e ac company ing h ardware , softw are, and documenta tion a re copy righte d. No par t of this doc ument may be photocopied or reproduced by mechanical , electronic , or othe r means in any fo rm. The manufa ct ur[...]

Contents 1 INSTALLATION INSTRU CTIONS ................................... 4 1.1 I MPORTANT ! B EFORE YOU B EGIN .......................................... 4 1.2 P ACKAGE C ON TENTS .......................................................... 6 1.3 Q UICK S TART I NSTRUCTION S ............................................... 6 1.4 I F Y OU N EED H ELP [...]

4 X5 ADSL Modem User’s Manual 1 Installation Instructions 1.1 Important! Before you Begin Before installing your X5 ADSL modem, you mus t have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. They will arrange to have DSL enabled, and provide you with a Use r Name and Password (if required) [...]

Chapter 1: Ins tallation Inst ru ctions 5 Service Prov ider VPI VCI Encapsulation Belgium—ADSL Office 8 35 Routed I P over ATM LLCSNAP (RFC 1483) Belgium—Turboline 8 35 PPPoA LLCSNAP (RFC 2364) Denmark—Cyberc i t y, Tiscali 0 35 PPPoA VCMUX (RFC 2364) France (1) 8 35 PPPoA LLCSNAP (RFC 2364) France (2) 8 67 PPPoA (RFC 2364) or PPPoE (RFC 2516[...]

6 X5 ADSL Modem User’s Manual 1.2 Pa ckage Contents In addition to these installation instruct ions, your package includes the following items: • X5 ADSL unit • Power adapter and power cord • Straight-through Ethernet cable • USB cable • RJ-11 pho ne cord • RJ-11-to -wall-jack a dapter (cer tain model s only) • CD-ROM, including in [...]

Chapter 1: Ins tallation Inst ru ctions 7 Windo ws u ser s: Using any combination of Ethernet and USB jacks, you can connect multiple compute rs to your X5 unit and share Internet acces s. Macintosh an d Linux users: You can use the X5’s four Ethernet jacks to connect multiple computers and share Inter net access. To Connect via the Ethernet Opti[...]

8 X5 ADSL Modem User’s Manual 2 2 2 2 All hardware connections originate from the modem’s back panel. (For reference, we have included a table that define s these back panel ports, or jacks; see page 41.) a a a a Plug one end of the supplied phone cord into the u nit’s DSL jack and the other end into the ADSL wall jack. b b b b Plug one end o[...]

Chapter 1: Ins tallation Inst ru ctions 9 To Connect via the U SB Option 1 1 1 1 You must ins tall the requis ite USB so ftware on your Windows comp uter befo re connectin g the hardware . a a a a Insert the supplied CD-ROM into your computer. The CD starts automatically and the Main Menu opens: ( Note: I f the CD doe s not sta rt automatica lly, f[...]

10 X5 ADSL Modem User’s Manual 3 3 3 3 The unit perform s a startup sequence—the fr ont panel LINK light blinks. (For re ference, we have included a table on page 42 that explains the meaning of the X5’ s front panel lights.) Note: You may see a Found New Hardware box indicating the progressio n of the in stallation; typically no user action [...]

Chapter 1: Ins tallation Inst ru ctions 11 Type the follow ing letters, the X5’s de fault User Name and Passwo rd. • User Na me= admin • Password= zo omadsl Remember: The Use r Name an d Password letters ar e case- sensitive. Tip: If the Network Password box doesn’t di splay, perform the following in this o rder: a a a a Recheck all connect[...]

12 X5 ADSL Modem User’s Manual b b b b Enter the login User Na me and Password supplied by your service provider. c c c c Optional: Ente r a Serv ice Na me if your service provider has given you one. d d d d Click Save Changes and then click Wr ite Sett ings to Flash and Reb oot . Once the re boot is complete and the unit has reset i tself (when [...]

Chapter 1: Ins tallation Inst ru ctions 13 Using Phone Filters You should use a filter with each device—phone, fax machine, analog modem, etc.—that is sharing the DSL-enabled line, because this prevents the device from receiving noise when the DSL modem is on. For all other devices on the DSL-enabled line, plug the device’s phone cord into th[...]

14 X5 ADSL Modem User’s Manual 2 Advanced Setup Options In addition to its basic setup options, the X5 unit includes options for specialized, or advanced, setti ngs. If you are like most users, you will not need these options. The X5 is designed so that the basic setup settings are suffici ent for most users. This chap ter is a pplicab le only if[...]

Chapter 2 : Adv anced S etup Options 15 IMPORTANT: Every time you make changes to an Advanced Setup page, you must click the Save Changes bu tton and then the Write Settings to Flash and Reboot button. A Co nfirm page displays; click the button to co mplete the p rocess. If no t, any changes will be lost when you navigate to another page. 2.2 WAN S[...]

16 X5 ADSL Modem User’s Manual[...]

Chapter 2 : Adv anced S etup Options 17 Permane nt VC (Vir tua l Cir c uit) Se ttings Your service provider will supply the Pe rmanent Virtual Circuit (PVC) setting for your basic Int ernet connection. You can define additional PVCs for service s such as telephony or to connect to a managed Virtual Private Network (VPN ) if available in your area. [...]

18 X5 ADSL Modem User’s Manual Encapsulation The Encaps ulation mode, like the VPI and VC I numbers, is specified by your service provider (s ee P ermanent V C Setti ngs , page 17). Encapsulation T his mode is s upplied by your serv ice provid er (reference tabl e appear s on page 5). Bridge The Bridge option is disabled by defaul t. You should e[...]

Chapter 2 : Adv anced S etup Options 19 User Name Supplied by your servi ce provider. Password Suppli ed by y our service pr ovider. Service Name Optional; s upplied by your serv ice provide r. Disconnect Time ADSL connection will be dropped after the ADSL line is idle for a certain a mount of ti me (measured in se conds). S elect 0 to ensure that [...]

20 X5 ADSL Modem User’s Manual 2.3 LAN Settings By modifying your LAN AD SL setup and DHCP settings, you can limit the nu mber of D HCP addre sse s assigne d by the X5. To change your se ttings, from the Adva nced Setup page click the LAN Set tings button. LAN IP Address X5’s IP address. Def ault is 10.0.0.2 . Subnet Mask X 5’s subnet mask ad[...]

Chapter 2 : Adv anced S etup Options 21 2.4 NA T Firewall The X5’s built-in NAT (Network Address Trans lation) firewall provides a good level of protec tion from unautho rized access. NAT keeps private a network’s internal IP addresses and presents to the Interne t one public IP addres s. With NAT, only one LAN user can use the public IP addres[...]

22 X5 ADSL Modem User’s Manual 2.5 Virtual Server (Port Forwarding) If you need to allow outside users access to a computer (or computers) on your LAN—for example, if you are hosting an Internet game—you have to open up an X5’s inbound por t. A port is an endpoint to a logical connection. The port nu mber identifie s the logical channel bei[...]

Chapter 2 : Adv anced S etup Options 23 Note: These TCP/IP instructions and screenshot are typical of a computer using Windows 2000 or X P ; if you are using Windows 98 or Me, yours may differ slightly. If you are a Macintosh or Linux u ser and need help with your TCP/IP settings, tu rn to the Appendix on page 50. a a a a Click the radio buttons Us[...]

24 X5 ADSL Modem User’s Manual 2 2 2 2 Navigate back to the X5’s Advanced Setup page and click the Virtual Serve r button. ID The ID numb er is a conv enient w ay to refer to a particul ar computer. Public Port Inbound port fro m the Interne t. Private Port Inbound p ort from the modem to the LAN. Port Type Default is TCP. UD P is optiona l. Ho[...]

Chapter 2 : Adv anced S etup Options 25 IMPORTANT: Outside users who want to access the X5’s virtual server need to use the X5’s WAN IP address (supplied by your ISP ), not the LA N IP address. If you don’t know the WAN IP address, you can find it by clicking the System St atus icon at the top of the X5’s main inte rface page and scrolling [...]

26 X5 ADSL Modem User’s Manual To set thi s static IP address, go to Start | Setti ngs | Netw ork and Dial-up C onnections . Right-click Loca l Area Connection and select Properties . Click the Install button. Select the Internet Protocol TCP/I P option and click Properties . Note: These TCP/IP instructions and screenshot are typical of a compute[...]

Chapter 2 : Adv anced S etup Options 27 2 2 2 2 Return to t he Advanced Setup page and click the DMZ button. 3 3 3 3 Select Enable from the DMZ dropdown lis t, and enter the static IP address 10.0.0.16 in the DMZ Host IP field. Then click Save Changes and Write Settings to Flash and Reboot . IMPORTANT: Outside users who want to access the X5’s DM[...]

28 X5 ADSL Modem User’s Manual 2.7 DNS Typically, you should not need or want to change your DNS settings. Should your service provider instruct you to make changes, however, from the Advanced Setup page, click the DNS button. DNS Prox y Selection Default is Use Auto Di scovered DN S Server s Only. Options are: —Disable DNS Proxy —Use User-Co[...]

Chapter 2 : Adv anced S etup Options 29 • From the dropdown list, select the o ption you want using the table above for reference. • If your provider instructed you to select Use User- Configured D NS Servers O nly or A uto Di scov er y + U ser Configure d , in the User Configuratio n field you need to type in the preferr ed and alternate DNS s[...]

30 X5 ADSL Modem User’s Manual 2.9 R oute T abl e The X5 includes a routing table function for users who want to set up an additional network ( or network s) residing on a dif ferent subnet than the X5. Without a route table, any computer residing on an additional subnet would be invi sible to the modem. The route table acts as a map for the mode[...]

Chapter 2 : Adv anced S etup Options 31 Destination IP addre ss of the subnet. Netmask Subnet ma sk addr ess that c orresponds t o the Destinatio n’s IP a ddress. Gatew ay IP address of the Gat eway that is on the s ame subnet as th e mode m. —Specify IP —Select Interfac e Choices ar e enter a st atic IP address or s elect an interface type f[...]

32 X5 ADSL Modem User’s Manual 2.10 Miscellaneous From the Advanced Se tup page, click the Miscellaneous Configura tion button. This page allows you to change your X5 configuration and set up an IGMP proxy, for example, or enable the X5’s PPP Half Bridge feature.[...]

Chapter 2 : Adv anced S etup Options 33 HTTP server access Default is Restr icted LAN. C hoices are All ( W AN and LAN); Restrict ed W AN and/or LAN. If restrictin g W AN access , be sure to fill in t he IP address and subnet mask address of th e devi ce that is communic ating in fro m the Inter net. HTTP server port Port number to u se for W eb ac[...]

34 X5 ADSL Modem User’s Manual 3 System Administration Using a computer attached to the X5 and a Web-based browser such as Netscape Communicator or Internet Explorer, you can administer your X5 unit and monitor your ADSL connection. Remember Remember Remember Remember: If you are using an access point or a network hub, you can administer your X5 [...]

Chapter 3 : Sy stem Adm inistra tion 35 3.2 Monitoring ADSL Status If you want to check the status of your ADSL connection, click the ADSL Status icon at t he top of the X5’s main interface page. From here, you can verify whether your ADSL connection is active or not ( ADSL Line State Sta tus will read SHOWTIM E ). You can also monitor related AD[...]

36 X5 ADSL Modem User’s Manual Under Status , you will see WAN Status , ATM Statu s , PPP Status , TCP Status , and MAC Table Sta t us button s. Clicking any of these buttons displays pertinent information. Not e: You can’t make changes to the ATM or TCP Status pages; you can make changes to the PPP and WAN Status pages. If your provider is usi[...]

Chapter 3 : Sy stem Adm inistra tion 37 3.3 P erfor ming System A dmin istration Ta s k s To change system administration-type settings, click the Advanced Setup icon at the top of the mai n user interface page. Unde r the Adminis tratio n heading, you will see items such as Admin Password and System Log . For example, you can • Change the Adm in[...]

38 X5 ADSL Modem User’s Manual 3.4 Re setting the Unit to Its Default Settings If you have changed the system settings on your X5 unit and want to restore them to the factory default settings, you can do so in one of two ways: You can perform a software reset or a “ha rd” reset. Note: The unit’s default IP addre ss is h ttp://10.0.0.2 . If [...]

Chapter 3 : Sy stem Adm inistra tion 39 3.5 Updating the Unit ’s Firmware To upgrade the X5’s firmwar e, click the Advanced Setup icon at the top of the main interface page and then follow these st eps. 1 1 1 1 You must first download the upgrade file (for example, from our web site or a floppy di sk). Save it under a filename with a .dlf exten[...]

40 X5 ADSL Modem User’s Manual 4 Removing the X5 Modem If you ever want to remove your ADSL modem—for in stance, if you move your computer to a location without ADSL servic e— you should remove the software before disconnecting the hard ware. Fo llow th e steps belo w. 1 1 1 1 From the desktop, select Start | Prog rams | Z oom ADSL Modem | Un[...]

Append ix B: O nline Gaming w it h Your X5 41 Appendix A Front and Back Panel Data Back Panel The table below defines the purpose of t he X5’s back panel ports, or jacks. Port Descript ion DSL Port to connec t the unit to the ADSL telephone w all jack. USB Port to connec t the unit to the USB port of a comput er . 1 LAN port to c onnect the u nit[...]

42 X5 ADSL Modem User’s Manual Front Panel The table below defines the X5’s front panel ligh ts and how to interpret the m. Light Description PWR Lights w hen power sw itch on back panel is turn ed on. LINK Blinks when u nit is p erforming it s startup sequenc e; stays o n solid w hen unit is c onnected to the ADSL li ne. LAN 1 Lights w hen LAN[...]

Append ix B: O nline Gaming w it h Your X5 43 Appendix B Online Gaming and the X5 Using Y our X5 w ith Xb ox ® Live You should have already completed the Quick Start Instructions on page 6. Note: Windows users connecting directly to the X5 should use the USB connection, not Ethernet. No special settings are required to use Xbox Live—ju st be su [...]

44 X5 ADSL Modem User’s Manual Using Y our X5 with PlayStation ® 2 You should have already completed the Quick Start Instructions on page 6. Note: You must plug the PlayStation unit into a computer to configure it and you must use the X5’s Ethernet option. Be sure to ente r the login Use r Name and Passw ord supplied by your ISP o n the X5’s[...]

Append ix B: O nline Gaming w it h Your X5 45 Then you mus t perform these st eps. 1 1 1 1 Load the PS2 Ne twork Adapter Start-u p Disc that w as supplied with the PS2 networ k adapter. 2 2 2 2 Select Get Connected . 3 3 3 3 Select Advanced Options . 4 4 4 4 Select Edit Network Configur atio n . 5 5 5 5 Select the memory card where you have saved y[...]

46 X5 ADSL Modem User’s Manual Appendix C Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet . This Appen dix describ es ho w to conf igure some of th e most common Internet browsers. If you are using another browser, please consult the documentati[...]

Append ix C: Configu ring Your Br owser 47 5 5 5 5 You will see the following dialog box. Make sure that I wa nt to set up my Internet c onnectio n manuall y, or I want to connect throu gh a local area ne twork (LA N) is selected, and click OK . 6 6 6 6 When the next dialog box appears, change the selection to I connect throu gh a local area ne two[...]

48 X5 ADSL Modem User’s Manual 7 7 7 7 A dialog box describing your LAN Internet con figuration displays. Uncheck the box Automatic discovery of proxy server and click Next . 8 8 8 8 You will be prompted whethe r you want to set up an email account. Check No and click Next . 9 9 9 9 When the process is complete, you will be promp ted to click Fin[...]

Append ix C: Configu ring Your Br owser 49 Netscape Nav igator 1 1 1 1 On the desktop, click the Ne tsca pe Nav iga tor icon, and then from the Edit menu, select Preferences . 2 2 2 2 In the Preferences dialog box, click the A dvanced option, and then click Proxi es . 3 3 3 3 Select the option Direct connection to the Inte rnet and click OK .[...]

50 X5 ADSL Modem User’s Manual Appendix D Macintosh and Linux Users: Configuring TCP/IP Settings If you are using the Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’ s network, or TCP/IP, settings are configured correctl y . Otherwise, you will not be able to connect to the Internet. Windows[...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 51 3 3 3 3 In the Co nfiguratio ns dialog box, click D uplicate . 4 4 4 4 The Duplica t e Configura tion dialog box appears. Type a name, such as “ Zoom ADSL Mode m ,” and click OK . 5 5 5 5 The Config urations dialog b ox appears again. Highlight your new configuration—i[...]

52 X5 ADSL Modem User’s Manual 7 7 7 7 Close the TCP/IP dialog box. You will be asked if you want to save the change s. Click Save . For Mac OS X For Mac OS X For Mac OS X For Mac OS X 1 1 1 1 From the Dock , choose System Preferences and then Netwo rk . The Network pane appears. 2 2 2 2 From the Location : drop-down list box, select New Location[...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 53 5 5 5 5 Click Save and close the Network pane. Linux TCP/IP Set tings The instructions for setting up boot-time DHC P vary dramatically by distribution, so you may want to refer to your particular version’s docu mentation. Note: If you have other network cards in stalled, [...]

54 X5 ADSL Modem User’s Manual BROADCAST=172.16.31.255 IPADDR=172.16.16.55 NETMASK=255.25.240.0 NETWORK=172.16.16.0 Note: If your computer won’t always be on a network with working DNS at boo t-time, se t ONBOO T=no. If yo u don’t, RedHat 6.2 (and po ssibly other versions) might hang. To activate the card by hand when you have attached your c[...]

Append ix E: Tr oubles hoot ing 55 Appendix E Troubleshooting Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. Y ou should also refer to the Frequentl y Asked Questi[...]

56 X5 ADSL Modem User’s Manual SOLUT ION: Your comput er’s TCP/ IP propert ies mig ht not be s et correctly. Both the Default Gateway IP address and the DNS server IP address must match the LAN IP address of the modem. (See pag e 23 for an illustration of t he Wind ows TCP /IP dialog box.) PROBLEM : Why do I hear static or noise when I’m usin[...]

Appendix F: Re gulatory Information 57 Appendix F Regulatory Information U.S. FCC Part 68 Statement This equipment comp lies with Part 68 of the FCC rules and the requirements adopted by t he ACTA. The unit bears a label on the b ack which cont ains among other inf ormation a product iden tifier in th e format US:AAAEQ##TXX XX. If requested , t his[...]

58 X5 ADSL Modem User’s Manual message. Fac simile mod em boards manufactur ed on and after December 13, 1 995, must comply with the requirem ents of th is section. This equipment ca nnot be used on public coin phon e service provid ed by the telephone comp any. Connecti on to Party Line Service i s subject t o st ate tariffs. Contact your state [...]

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2793-A 27301 ©2003[...]