Xerox 4890 NPS manual

Xero x Do cuP ri nt Net w o rk Pri nte r Se r ies Me ssag e s Gui d e f or Model s 405 0/4 090/ 485 0/4 890/ 9 2C NPS Version 7.1 August 2000 721P8694 1[...]

Xerox Corporation 701 S. Aviation Boulevard El Segu ndo, CA 90245 ©1997, 1998, 1999 , 2000 by X erox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable mate r ial and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material genera[...]

Xero x Do cuP ri nt Net w o rk Pri nte r Se r ies Me ssag e s Gui d e f or Model s 405 0/4 090/ 485 0/4 890/ 9 2C NPS Version 7.1 August 2000 721P8694 1[...]

Xerox Corporation 701 S. Aviation Boulevard El Segu ndo, CA 90245 ©1997, 1998, 1999 , 2000 by X erox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable mate r ial and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material genera[...]

XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E iii La ser safe ty ! Warning: Adjustmen ts, use of cont rols, or performance of procedures other than those specified herein m ay res ult in hazardous light exposure. The Xerox DocuPrint printers are c ertified to c omply with th e performance standards of the U.S. Departme[...]

iv XEROX DOCUP RINT 4050/409 0/4850/4890/92C NPS MESSAGES GUI DE • Alway s use mater ials and s upplie s specificall y design ed for your X ero x equipmen t. Use of unsuitab le materials may result in poor performance and m ay create a ha zardous situat ion. • Ne ver mov e either the printer or the P r inter Controller wi thout first contacting[...]

XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E iii La ser safe ty ! Warning: Adjustmen ts, use of cont rols, or performance of procedures other than those specified herein m ay res ult in hazardous light exposure. The Xerox DocuPrint printers are c ertified to c omply with th e performance standards of the U.S. Departme[...]

iv XEROX DOCUP RINT 4050/409 0/4850/4890/92C NPS MESSAGES GUI DE • Alway s use mater ials and s upplie s specificall y design ed for your X ero x equipmen t. Use of unsuitab le materials may result in poor performance and m ay create a ha zardous situat ion. • Ne ver mov e either the printer or the P r inter Controller wi thout first contacting[...]

XER OX D OC UP RIN T 405 0/4 09 0/ 48 50/ 489 0/9 2C NPS MES SAG ES GUI DE v T able of Contents Laser safety iii Ozone informati on iii Opera tion s af ety iii Intr od ucti on vii About t his guide vii Contents vii Conventions viii Xerox D ocuPri nt N et work Pr i nt er Se ri es ix 1. Print er Co ntro ller mess ag es 1-1 Messag es using S how Log 1[...]

TABLE O F CONT ENTS vi XEROX DOCUP RINT 4050/409 0/4850/4890/92C NPS MESSAGES GUI DE[...]

XER OX D OC UP RIN T 405 0/4 09 0/ 48 50/ 489 0/9 2C NPS MES SAG ES GUI DE v T able of Contents Laser safety iii Ozone informati on iii Opera tion s af ety iii Intr od ucti on vii About t his guide vii Contents vii Conventions viii Xerox D ocuPri nt N et work Pr i nt er Se ri es ix 1. Print er Co ntro ller mess ag es 1-1 Messag es using S how Log 1[...]

TABLE O F CONT ENTS vi XEROX DOCUP RINT 4050/409 0/4850/4890/92C NPS MESSAGES GUI DE[...]

XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E vii Intr oduction The Xerox DocuPrint Network Prin ter Seri es Messages Guide for Models 4050/4090/ 4850/489 0/92C NPS contains m essages that may app ear at your works tation wh en you submit j obs to the DocuPrint prin ter, and m essages that appea r at the Printer Contro[...]

INTRO DU CTIO N viii XEROX DOCUP RINT 4050/409 0/4850/4890/92C NPS MESSAGES GUI DE —“ General system messages ” are those messages th at notif y t he op erato r or t he system a dmin istr a tor of a con dition they shoul d b e aw are of , or s hould respon d to , w hen not using either “ Sho w Log ” or “ Show Status ” . • Chapter 2,[...]

INTRODUCTION XER OX D OC UP RIN T 405 0/4 09 0/ 48 50/ 489 0/9 2C NPS MES SAG ES GUI DE ix Xer o x DocuPrin t Netw or k Printe r Seri es The Xerox DocuP rint Network Pri nter Seri es incl udes the foll owing document s: Decompos ition Service and T ools Guide Guide t o Conf iguring an d Manag ing th e System Guide t o Ma naging P rint Job s Guide t[...]

INTRO DU CTIO N x XEROX DOCUPRINT 4050/4 090/4850/4890/9 2C NP S MESSAGES GUIDE[...]

XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E vii Intr oduction The Xerox DocuPrint Network Prin ter Seri es Messages Guide for Models 4050/4090/ 4850/489 0/92C NPS contains m essages that may app ear at your works tation wh en you submit j obs to the DocuPrint prin ter, and m essages that appea r at the Printer Contro[...]

INTRO DU CTIO N viii XEROX DOCUP RINT 4050/409 0/4850/4890/92C NPS MESSAGES GUI DE —“ General system messages ” are those messages th at notif y t he op erato r or t he system a dmin istr a tor of a con dition they shoul d b e aw are of , or s hould respon d to , w hen not using either “ Sho w Log ” or “ Show Status ” . • Chapter 2,[...]

INTRODUCTION XER OX D OC UP RIN T 405 0/4 09 0/ 48 50/ 489 0/9 2C NPS MES SAG ES GUI DE ix Xer o x DocuPrin t Netw or k Printe r Seri es The Xerox DocuP rint Network Pri nter Seri es incl udes the foll owing document s: Decompos ition Service and T ools Guide Guide t o Conf iguring an d Manag ing th e System Guide t o Ma naging P rint Job s Guide t[...]

INTRO DU CTIO N x XEROX DOCUPRINT 4050/4 090/4850/4890/9 2C NP S MESSAGES GUIDE[...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 1 48. 48 Printer Contr oller mes sages This section contains m essages that d isplay at the Xerox DocuPrint NPS Printer Controller. The DocuPrin t NPS Pr inter Controll er maintains a daily log containing Sun operating system , Di agnos tic, and Xe rox Client Mes sages.[...]

PRINTER CONTROLLER MESSAGES 48-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE You a re concerne d wi th messa ges that are issued to t he Doc uPrint log. All other DocuPrint logs, posted with the day of the week extension, are DocuPrint messages for that particular day. The five DocuPrint message types are: Each message i s precede[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 3 <AL ERT>AppleTalk: Ca n ’ t c onnect to AppleT alk server The AppleTalk server has shut down. 1. Check cabling a nd con nections. 2. Resta rt system bef ore trying to send print jobs fro m the Mac intosh. <AL ERT> AppleTa[...]

PRINTER CONTROLLER MESSAGES 48-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE <AL ERT> Job Poo l Manag er: Receiv ed signal%d - a borting w it h core dump The Job Pool Manager has failed. Restart the system. <AL ERT> Job Pool Manager: Uni x error "not enough memory" on attem pte d for k The system is unable to[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 5 <EME RG> Job Pool Manager: Attempt t o run JP M (vers ion %d) with wrong database version Database a nd Job Pool Manage r are incompat ible. Rein stall t he syst em. <EME RG> Job Pool Manager: Error o pening databas e (% d)[...]

PRINTER CONTROLLER MESSAGES 48-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE <INFO> A ppleTalk: AppleTal k error 6 occurred in operation SLInit During installation, a printer nam e has been speci fi ed th at is already in use on t he Apple Talk network. Thi s message may appear when the system is being shut down. 1. Make sur[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 7 <INFO> A ppleTalk Server: Appl eTalk address selection complete - ne t <% d> nod e < %d> The AppleTalk software has selec ted the indicated AppleTalk network and node num ber on which to run. Message appears when th e[...]

PRINTER CONTROLLER MESSAGES 48-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE <INFO> J ob Pool Manage r: Job %d purg ed from d atab ase Information about the indicated job has been pu r ged from the Job P ool Manag er database and is no longer av ailable using the UI. This message displays after a Dump Accounting Records com [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 9 <WARNING> IOT Model: PSIIO C GET__I OT__CONF IGURATION neve r returned v alid info The printer has been powered off, or a cable from the workstation to the printer is either not connected or connected i mproperly. 1. Check cab le[...]

PRINTER CONTROLLER MESSAGES 48-10 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Me ssag es us in g Sh ow S tatu s You can enter S how Status at the P S-op>-level to show a status of: loaded p aper si zes, printer m essages, spooler, format ter, printing, and queueing condit ions. Status mes sages ap pear in two ways. The first oc[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 11 Queuing is Started. Scheduli ng Policy: resourceMatc h PS- admi n> Mess age Explanation/ac t ion C069 Pap er tray 3 fault -- S elect anoth er tray. The tray 3 eleva tor has not reac hed t he end of its trav el in 9 second s. 1. Ope[...]

PRINTER CONTROLLER MESSAGES 48-12 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE C076 Pap er tray 4 fault -- S elect anoth er tray. The tray 4 eleva tor has not reac hed t he end of its trav el in 9 second s. 1. Open the HCF front door . 2. O pen an d c l os e t r a y 4. 3. Close the HCF front door. C077 Chec k paper supply i n tray [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 13 C104 Pap er tray 2 fault -- S elect tray 1. The tray 2 eleva tor has not reac hed t he end of its trav el in 9 second s. 1. Open the right front door . 2. O pen an d c l os e t r a y 2. 3. Close the right front door . C105 Chec k pape[...]

PRINTER CONTROLLER MESSAGES 48-14 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE C112 She et did not clear tray 2 wait station sensor. 1. Clear the tr a y 2 f eeder . 2. Press the Co ntin ue button. C113 Tray 2 feeder failed to feed sheet f rom st ack t o SFRS. The feeder failed to move a sheet from the stack to the s tack force reli[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 15 1. Clear areas 1A and 2A. 2. Press the Co ntin ue button. E091 Vertical transp ort l ead edge jam . The paper f ed from eithe r tray 1 or the d uplex tray did n ot arrive at t he vertical transport switch within t he allotted tim e. 1[...]

PRINTER CONTROLLER MESSAGES 48-16 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE E100 Late dep arture f rom post fuser s witch . The paper failed to depart from the post fuser switch in tim e. 1. Clear area 4. (Cl ear the de-curler , t hen pull the fuser and examine it f or wraps or accordion jams.) 2. Press the Co ntin ue button. E1[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 17 1. Close the left door . 2. Press the Co ntin ue button. E124 Both paper trays low on paper. The paper is too l ow , or the unlock button has been pressed for b oth t rays you selected. 1. O pen any select ed tr a y . 2. Load and clos[...]

PRINTER CONTROLLER MESSAGES 48-18 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE 1. Clear area 2a. 2. Press the Co ntin ue button. E227 Bott om transport trailing edge jam . The paper fed from the HCF did not leave t he bottom transport switch in t ime. 1. Clear area 2a. 2. Press the Co ntin ue button. E228 Top tran sport leading edg[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 19 E280 Incorrect devel oper hous ing present. Printer type (50 ppm vs. 92 ppm ) and color d eveloper housing t ype do not match. 1. Open the front left door . 2. Remov e the incorrect c olor de v eloper housing. 3. Install the correct c[...]

PRINTER CONTROLLER MESSAGES 48-20 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE 1. Discard purged output. 2. Press the Co ntin ue button. 3. If the problem pe rsists , cal l your ser vice representative . F006 XER lost machine clock. There is a CPM, MIR or XER board failure. The XER machine clo ck pass es through MIR. Th ere may al [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 21 F039 HC FR lost machine clock. There is an HCFT or CPM board failure or a machine clock signal between CPM and HCFR. 1. Discard purged output. 2. Press the Co ntin ue button. 3. If prob lem persists, notify y our serv ice r epres enta[...]

PRINTER CONTROLLER MESSAGES 48-22 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F068 HV power supply shut down due to arc. The power supply has automatically shut down. 1. Press the Co ntin ue button. 2. Discard purged output. 3. If prob lem persists, notify y our serv ice r epres entativ e. F083 Ext r a pa ge i n Finishe r -- Remov[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 23 F127 Clean belt readings are out of rang e 12 0-250. The belt may need to be replaced. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. F135 IOT fails to rephase in 30 b elt r ev olu ti[...]

PRINTER CONTROLLER MESSAGES 48-24 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F157 Out put device input jam, l ate a rr iv al t o e ntr y se ns or/ s wi tch . Stack er entry sensor: 2 bin stacker. Stack er input jam switch: 1 bi n stac ker/Stitcher- Stacker Output dev ice in put jam. 1. F ollow instructions on console to locate an[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 25 F164 Stack er jam, l ate departu re from bin #2 se ns or. The paper failed to leave Bin 2 i n time. 1. F ollow instructions on console to locate and clear jam . 2. Close the stack er c ov er . 3. Press the Co ntin ue button. F166 Bin [...]

PRINTER CONTROLLER MESSAGES 48-26 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F178 Stack er interlock open. One bin stacker only con figuration. The stacker cover i s open. 1. Discard the purged ou tput. 2. Close the stack er c ov er . 3. Press the Co ntin ue button. F179 Stitcher or Stacker Cover opened in P rint. The stitcher or[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 27 F237 Fini shing device offline. The finishing device is offline. 1. Discard the purged ou tput. 2. Place the finishi ng device online. F239 DFA set jam . DFA Set Delivery signal not recei ved within t he allo tted tim e. 1. Check the [...]

PRINTER CONTROLLER MESSAGES 48-28 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F270 Color d eveloper bias voltag e out of range. The color developer bias voltage is out of range. 1. Press the Co ntin ue button. 2. If prob lem persists, contact y our ser vice representative . F271 Chopped c olor DC bias voltag e failure. The chopped[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 29 H002 NVM battery failure. There is a non-volatile memory (NVM) f ailure. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H014 Sha red line f ailure. CPM could not communicate w it h an[...]

PRINTER CONTROLLER MESSAGES 48-30 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE H128 Toner was te bottle f ull. The dry ink waste bottle is too full . 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H129 Patches for toner control are out of range. The proces s control patch us ed t o[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 31 H311 Bla ck developer housing faul t. A black developer housing fault has been detec ted. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H312 Color d eveloper hous ing faul t. A color[...]

PRINTER CONTROLLER MESSAGES 48-32 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE H338 ESV2 d ri ft fa ult . An ESV 2 drift fa ul t has been det ected . 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H340 Excessi ve ch arge loss from charge dicorotron to ESV1. An excessive charge lo s[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 33 H355 Conv ergence timeout (black toner patch). A convergence timeout has occ urr ed. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H356 Conv ergence timeout (color t oner patch). A c[...]

PRINTER CONTROLLER MESSAGES 48-34 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE J14 6 M IR sel f test i nput failure. There has been an M IR board failure or some inp ut signal line is s horted to ground. No action required. If problem persists, notify your service representative. J147 MIR self test outp ut failure. There has been a[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 35 J18 5 S tacker elevator fails to reach new position. The stacker elevator failed two successive attempts to reach a new position. No action required. If problem persists, notify your service representative. J18 8 E xposure level excee[...]

PRINTER CONTROLLER MESSAGES 48-36 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE J24 7 T ransfe r assist bl ade disengage f ailure. The transfer assist blade function failed to initi alize because solenoi ds di d not disenga ge while level two is NVM enabled. No action required. If problem persists, notify your service representative[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 37 L051 Pap er width in Tray 1 cha nged within job. 1. Press t he Co ntin ue button or wait for the fault messa ge to clear automatical ly . 2. Correct the paper width if necessar y . L052 Pap er width in Tray 2 cha nged within jo b 1. P[...]

PRINTER CONTROLLER MESSAGES 48-38 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE P013 GWR lost machine clock. There is a CDM or GWR board failure or a harness problem between CDM and GW R. No action required. If the problem persists, notify your service representative. P016 GWR fa iled memory/ comm unication tes t. There is a GWR boa[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 39 P195 Out put power fr o m polygon driver board out of range. At least one of the two m otor driving s ignals has malfunction ed. No action required. I f the prob lem persist s, notify y our service representative. P196 Ena ble line to[...]

PRINTER CONTROLLER MESSAGES 48-40 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE P209 PSP request s Sheet Retry. System commu nication. No action required. If the problem persists, notify your service representative. P210 ESS Print Com mand not received. System commu nication. No action required. If the problem persists, notify your [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 41 P292 ESS/IOT int erfa ce f aul t A fa il ur e ha s occ ur re d i n the c ontol le r/pri nte r i nter face. No action required. If problem persists, notify your service representative. P293 Vid eo data error f ault. A video data fault [...]

PRINTER CONTROLLER MESSAGES 48-42 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Gene ra l syst em mes sag es These messages may appear at the Printer Controll er. The messages occu r during gen eral system operations, managem ent of print jobs, and system activities that support the X erox DocuPrint NPS sys te m. Messa ge Explanatio[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 43 PCL error: ALLOCAT ING MEMORY The system is allocating memory. No action required. PCL error: BAD FONT RESOURCE The system is unable to prov ide the f ont req uired by your job. Contact y our sy stem admi nistrator. PCL error: DISK FU[...]

PRINTER CONTROLLER MESSAGES 48-44 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE SYSTEM COM MUNIC ATIO N FAULT , SEE MES SAGE AT CRT Thi s mess age displa ys at t he Docu Prin t pri nter. A S how Status en tered at t he P rinter Controller m ay no t display any printer mess ages. T his is c aused by the printer losing communi cation [...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 1 48. 48 Printer Contr oller mes sages This section contains m essages that d isplay at the Xerox DocuPrint NPS Printer Controller. The DocuPrin t NPS Pr inter Controll er maintains a daily log containing Sun operating system , Di agnos tic, and Xe rox Client Mes sages.[...]

PRINTER CONTROLLER MESSAGES 48-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE You a re concerne d wi th messa ges that are issued to t he Doc uPrint log. All other DocuPrint logs, posted with the day of the week extension, are DocuPrint messages for that particular day. The five DocuPrint message types are: Each message i s precede[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 3 <AL ERT>AppleTalk: Ca n ’ t c onnect to AppleT alk server The AppleTalk server has shut down. 1. Check cabling a nd con nections. 2. Resta rt system bef ore trying to send print jobs fro m the Mac intosh. <AL ERT> AppleTa[...]

PRINTER CONTROLLER MESSAGES 48-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE <AL ERT> Job Poo l Manag er: Receiv ed signal%d - a borting w it h core dump The Job Pool Manager has failed. Restart the system. <AL ERT> Job Pool Manager: Uni x error "not enough memory" on attem pte d for k The system is unable to[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 5 <EME RG> Job Pool Manager: Attempt t o run JP M (vers ion %d) with wrong database version Database a nd Job Pool Manage r are incompat ible. Rein stall t he syst em. <EME RG> Job Pool Manager: Error o pening databas e (% d)[...]

PRINTER CONTROLLER MESSAGES 48-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE <INFO> A ppleTalk: AppleTal k error 6 occurred in operation SLInit During installation, a printer nam e has been speci fi ed th at is already in use on t he Apple Talk network. Thi s message may appear when the system is being shut down. 1. Make sur[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 7 <INFO> A ppleTalk Server: Appl eTalk address selection complete - ne t <% d> nod e < %d> The AppleTalk software has selec ted the indicated AppleTalk network and node num ber on which to run. Message appears when th e[...]

PRINTER CONTROLLER MESSAGES 48-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE <INFO> J ob Pool Manage r: Job %d purg ed from d atab ase Information about the indicated job has been pu r ged from the Job P ool Manag er database and is no longer av ailable using the UI. This message displays after a Dump Accounting Records com [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 9 <WARNING> IOT Model: PSIIO C GET__I OT__CONF IGURATION neve r returned v alid info The printer has been powered off, or a cable from the workstation to the printer is either not connected or connected i mproperly. 1. Check cab le[...]

PRINTER CONTROLLER MESSAGES 48-10 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Me ssag es us in g Sh ow S tatu s You can enter S how Status at the P S-op>-level to show a status of: loaded p aper si zes, printer m essages, spooler, format ter, printing, and queueing condit ions. Status mes sages ap pear in two ways. The first oc[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 11 Queuing is Started. Scheduli ng Policy: resourceMatc h PS- admi n> Mess age Explanation/ac t ion C069 Pap er tray 3 fault -- S elect anoth er tray. The tray 3 eleva tor has not reac hed t he end of its trav el in 9 second s. 1. Ope[...]

PRINTER CONTROLLER MESSAGES 48-12 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE C076 Pap er tray 4 fault -- S elect anoth er tray. The tray 4 eleva tor has not reac hed t he end of its trav el in 9 second s. 1. Open the HCF front door . 2. O pen an d c l os e t r a y 4. 3. Close the HCF front door. C077 Chec k paper supply i n tray [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 13 C104 Pap er tray 2 fault -- S elect tray 1. The tray 2 eleva tor has not reac hed t he end of its trav el in 9 second s. 1. Open the right front door . 2. O pen an d c l os e t r a y 2. 3. Close the right front door . C105 Chec k pape[...]

PRINTER CONTROLLER MESSAGES 48-14 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE C112 She et did not clear tray 2 wait station sensor. 1. Clear the tr a y 2 f eeder . 2. Press the Co ntin ue button. C113 Tray 2 feeder failed to feed sheet f rom st ack t o SFRS. The feeder failed to move a sheet from the stack to the s tack force reli[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 15 1. Clear areas 1A and 2A. 2. Press the Co ntin ue button. E091 Vertical transp ort l ead edge jam . The paper f ed from eithe r tray 1 or the d uplex tray did n ot arrive at t he vertical transport switch within t he allotted tim e. 1[...]

PRINTER CONTROLLER MESSAGES 48-16 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE E100 Late dep arture f rom post fuser s witch . The paper failed to depart from the post fuser switch in tim e. 1. Clear area 4. (Cl ear the de-curler , t hen pull the fuser and examine it f or wraps or accordion jams.) 2. Press the Co ntin ue button. E1[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 17 1. Close the left door . 2. Press the Co ntin ue button. E124 Both paper trays low on paper. The paper is too l ow , or the unlock button has been pressed for b oth t rays you selected. 1. O pen any select ed tr a y . 2. Load and clos[...]

PRINTER CONTROLLER MESSAGES 48-18 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE 1. Clear area 2a. 2. Press the Co ntin ue button. E227 Bott om transport trailing edge jam . The paper fed from the HCF did not leave t he bottom transport switch in t ime. 1. Clear area 2a. 2. Press the Co ntin ue button. E228 Top tran sport leading edg[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 19 E280 Incorrect devel oper hous ing present. Printer type (50 ppm vs. 92 ppm ) and color d eveloper housing t ype do not match. 1. Open the front left door . 2. Remov e the incorrect c olor de v eloper housing. 3. Install the correct c[...]

PRINTER CONTROLLER MESSAGES 48-20 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE 1. Discard purged output. 2. Press the Co ntin ue button. 3. If the problem pe rsists , cal l your ser vice representative . F006 XER lost machine clock. There is a CPM, MIR or XER board failure. The XER machine clo ck pass es through MIR. Th ere may al [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 21 F039 HC FR lost machine clock. There is an HCFT or CPM board failure or a machine clock signal between CPM and HCFR. 1. Discard purged output. 2. Press the Co ntin ue button. 3. If prob lem persists, notify y our serv ice r epres enta[...]

PRINTER CONTROLLER MESSAGES 48-22 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F068 HV power supply shut down due to arc. The power supply has automatically shut down. 1. Press the Co ntin ue button. 2. Discard purged output. 3. If prob lem persists, notify y our serv ice r epres entativ e. F083 Ext r a pa ge i n Finishe r -- Remov[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 23 F127 Clean belt readings are out of rang e 12 0-250. The belt may need to be replaced. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. F135 IOT fails to rephase in 30 b elt r ev olu ti[...]

PRINTER CONTROLLER MESSAGES 48-24 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F157 Out put device input jam, l ate a rr iv al t o e ntr y se ns or/ s wi tch . Stack er entry sensor: 2 bin stacker. Stack er input jam switch: 1 bi n stac ker/Stitcher- Stacker Output dev ice in put jam. 1. F ollow instructions on console to locate an[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 25 F164 Stack er jam, l ate departu re from bin #2 se ns or. The paper failed to leave Bin 2 i n time. 1. F ollow instructions on console to locate and clear jam . 2. Close the stack er c ov er . 3. Press the Co ntin ue button. F166 Bin [...]

PRINTER CONTROLLER MESSAGES 48-26 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F178 Stack er interlock open. One bin stacker only con figuration. The stacker cover i s open. 1. Discard the purged ou tput. 2. Close the stack er c ov er . 3. Press the Co ntin ue button. F179 Stitcher or Stacker Cover opened in P rint. The stitcher or[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 27 F237 Fini shing device offline. The finishing device is offline. 1. Discard the purged ou tput. 2. Place the finishi ng device online. F239 DFA set jam . DFA Set Delivery signal not recei ved within t he allo tted tim e. 1. Check the [...]

PRINTER CONTROLLER MESSAGES 48-28 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE F270 Color d eveloper bias voltag e out of range. The color developer bias voltage is out of range. 1. Press the Co ntin ue button. 2. If prob lem persists, contact y our ser vice representative . F271 Chopped c olor DC bias voltag e failure. The chopped[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 29 H002 NVM battery failure. There is a non-volatile memory (NVM) f ailure. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H014 Sha red line f ailure. CPM could not communicate w it h an[...]

PRINTER CONTROLLER MESSAGES 48-30 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE H128 Toner was te bottle f ull. The dry ink waste bottle is too full . 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H129 Patches for toner control are out of range. The proces s control patch us ed t o[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 31 H311 Bla ck developer housing faul t. A black developer housing fault has been detec ted. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H312 Color d eveloper hous ing faul t. A color[...]

PRINTER CONTROLLER MESSAGES 48-32 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE H338 ESV2 d ri ft fa ult . An ESV 2 drift fa ul t has been det ected . 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H340 Excessi ve ch arge loss from charge dicorotron to ESV1. An excessive charge lo s[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 33 H355 Conv ergence timeout (black toner patch). A convergence timeout has occ urr ed. 1. Press the Co ntin ue button. 2. If prob lem persists, notify y our serv ice r epres entativ e. H356 Conv ergence timeout (color t oner patch). A c[...]

PRINTER CONTROLLER MESSAGES 48-34 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE J14 6 M IR sel f test i nput failure. There has been an M IR board failure or some inp ut signal line is s horted to ground. No action required. If problem persists, notify your service representative. J147 MIR self test outp ut failure. There has been a[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 35 J18 5 S tacker elevator fails to reach new position. The stacker elevator failed two successive attempts to reach a new position. No action required. If problem persists, notify your service representative. J18 8 E xposure level excee[...]

PRINTER CONTROLLER MESSAGES 48-36 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE J24 7 T ransfe r assist bl ade disengage f ailure. The transfer assist blade function failed to initi alize because solenoi ds di d not disenga ge while level two is NVM enabled. No action required. If problem persists, notify your service representative[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 37 L051 Pap er width in Tray 1 cha nged within job. 1. Press t he Co ntin ue button or wait for the fault messa ge to clear automatical ly . 2. Correct the paper width if necessar y . L052 Pap er width in Tray 2 cha nged within jo b 1. P[...]

PRINTER CONTROLLER MESSAGES 48-38 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE P013 GWR lost machine clock. There is a CDM or GWR board failure or a harness problem between CDM and GW R. No action required. If the problem persists, notify your service representative. P016 GWR fa iled memory/ comm unication tes t. There is a GWR boa[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 39 P195 Out put power fr o m polygon driver board out of range. At least one of the two m otor driving s ignals has malfunction ed. No action required. I f the prob lem persist s, notify y our service representative. P196 Ena ble line to[...]

PRINTER CONTROLLER MESSAGES 48-40 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE P209 PSP request s Sheet Retry. System commu nication. No action required. If the problem persists, notify your service representative. P210 ESS Print Com mand not received. System commu nication. No action required. If the problem persists, notify your [...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 41 P292 ESS/IOT int erfa ce f aul t A fa il ur e ha s occ ur re d i n the c ontol le r/pri nte r i nter face. No action required. If problem persists, notify your service representative. P293 Vid eo data error f ault. A video data fault [...]

PRINTER CONTROLLER MESSAGES 48-42 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Gene ra l syst em mes sag es These messages may appear at the Printer Controll er. The messages occu r during gen eral system operations, managem ent of print jobs, and system activities that support the X erox DocuPrint NPS sys te m. Messa ge Explanatio[...]

P RINTE R CO NTROL LER MESSAGE S XER OX D OC UPR INT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 48- 43 PCL error: ALLOCAT ING MEMORY The system is allocating memory. No action required. PCL error: BAD FONT RESOURCE The system is unable to prov ide the f ont req uired by your job. Contact y our sy stem admi nistrator. PCL error: DISK FU[...]

PRINTER CONTROLLER MESSAGES 48-44 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE SYSTEM COM MUNIC ATIO N FAULT , SEE MES SAGE AT CRT Thi s mess age displa ys at t he Docu Prin t pri nter. A S how Status en tered at t he P rinter Controller m ay no t display any printer mess ages. T his is c aused by the printer losing communi cation [...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 49- 1 49. 49 Windo ws w orksta tion me ss ag es This chapter alphabetically lists messages that may appear on you r workstation m onitor wh en you s et u p and s ubmit jobs to the DocuPrint NPS. V ariable information appears in angle brackets (<>). “ So ur ce ” in[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE A matching J ob Ticket h as ben found f or th e selected Documen t file. Retrieve it? The XPPS software located a Job Ticket with the s ame name as your document file. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er A ctio[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 A Win dows 95 func tion faile d whil e atte mpti ng to br ows e for a netw ork pr int er. Windows has run out of memory to run the application or Windows encountered an internal error while getting info r mation abou t the sele cted net work printe r. Source DocuPrint print driver Action Check[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE An erro r occurred while sending the file to the print se rver for this printer. Call the S ystem Ad ministrator. There is a problem communicating with the pri nter. Source DocuPri nt Pri nt Submi ssion soft ware Action Contact your System Adm inis[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 5 An erro r occurr ed whi le the Job Ticket file was being read. The fi le i s c orru pted . You tried to open a Job Ticket fi le, but the file has been corrupted. Source DocuPrint print driver Action Delete the fil e and create a new Job Ticket fil e. An error occurred while the Job Ticket file[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE An exception p age can not be added when the Pa per stock field is set to Cu rrent value and the “1” of the main stock's fi elds is set to P rinter default. You h ave att empted t o add a n except ion pag e wi th an illegal Paper stock val[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 7 An internal initialization error ha s occurred in the Xerox Jo b Ticket Library. Either your workstation does not have enough memory or you are running m ore than 20 instances of Xerox P rint Submission and Xerox print drive r application. Source DocuPrint print driver Action Close down unnece[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE An inval id insert p osition has b een sel ected. An i nvalid insert po sition h as been s elected. The fo llowing are examples of invalid insert po sitions: zero, first insert a t a position > 1, insert pa st last page at p osition 1 . Source D[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 9 Bo u nd j ob s r equ ir e a p a pe r le ng th o f 11 .0 in ch e s ( 27 9 mm ) or 11.7 inches (297 mm). You sel ected [ Bound] for t he Finishing opt ion but selecte d a pape r size that d oes no t me et the req uirem ents for bou nd print jobs. Source DocuPri nt Pri nt Submi ssion soft ware Ac[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-10 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Copies mu st b e 2-50 fo r unc ollated stapl ed jobs. This message appli es to the DocuTech Network Pub lisher 90 only. You selected [Uncolla ted] and one of the stapling options for the Finishing options, but entered a value in the Copies text bo[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 1 Copies m ust b e 7-125 for uncollated b ound jobs. You select ed [Uncollated ] and [Boun d] for the Finishin g options, but entered a value in the Co pies tex t box outs ide the available range f or uncollated bound jobs. Source DocuPri nt Pri nt Submi ssion soft ware Action Perform one of t[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-12 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Do you wis h to overwrit e the current Job Ticket with the d efault values? You sel ected [New] in the Se tup window. Source DocuPrint print driver Action Select [OK ] to reset you r c urrent job t icket valu es to t he def ault job ticket values [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 3 Fail ed to pri nt the doc umen t. An LP R op era tion tim ed ou t waiting for a respon se. Resend the job. An LPR operation timed-out and t he doc ument f ailed to print. The server to which you are printing m ay be down or the ne twork may be slow. Source DocuPri nt Pri nt Submi ssion soft [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-14 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Foun d pri nter co nfi gur atio n inform ati on in ol d INI fil e. Wo uld you like to move the con figured printers to the new INI file? XDS has discovered configured printers from an older Xerox document submiss ion app lication and would like t [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 5 Job consisting entirely of transpare ncies cannot be stapled. [Transparency] was selected a s the p aper st ock op tion but [Portrait Staple] was selected as the finishing option. Source DocuPri nt Pri nt Submi ssion soft ware Action If you sele ct [T r ans parency] as one o f y our paper s [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-16 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE One or mo re stocks have a paper wei ght that is not between 60 and 4 13 g/m 2. One or mo re stoc ks have an inv alid pap er weight. Source DocuPri nt Pri nt Submi ssion soft ware Ac tio n Enter a va lid w eigh t. Only on e Cha pt er Start ca n be[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 7 Paper stock width must be from 203 mm to 216 mm, an d t he length mu st be from 254 mm to 356 m m. An invalid paper stock width or length was specified in the Custom Size d ialog box. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Actio n Specif y a wi dth of 203 t[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-18 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Paper stoc k w idth must b e from 8.00 inches to 8.50 i nches, a nd the length must be from 10.00 inches to 14.02 inches . You spe cified a n invalid paper s tock s ize in the Custo m Size d ialog. Source DocuPri nt Pri nt Submi ssion soft ware Ac[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 9 Paper stocks w ider than 9.0 inches (229 m m) or longer tha n 14.3 inches (363 mm) cannot be bound or stapled. You selected [Bound] or a stapling option for t he Finishi ng options but these options are not available for t he paper size you are using. Source DocuPri nt Pri nt Submi ssion sof[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-20 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Some o f the settings for pap er stocks 2-10 are n ot permitted for signa tu re jobs. The d ef ault se tting w ill b e s ubs tit uted w here necessary . You changed the job type f rom Standard to Signature. One or more of the s tocks you had defin[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 1 The Account field may cont ain: upper case alphabeti c characters, num erals 0 through 9, a blank, or the fo llowin g characters: hyphen (-), slash(/), asteri sk(*), p lus sign(+), num ber sign( #), peri od (.). Invalid characters were entered in the Accou nt t ext box. Source DocuP rint pri[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-22 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The d estination an d the document file n ames must differ. In the F ilename text box of the Destination di alog, you selected y our document fil e or entered the same name as the document file you selected. The XPPS s oftware requi res the ent ry[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 3 The documen t cannot be copied to the spool directory on the print server for t his printer. The directory does not exist o r you do n ot have acc ess rights. You tried to c opy a docum ent t o a s pool di rectory that y ou do not have access rights to. Source DocuPri nt Pri nt Submi ssion s[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-24 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The documen t could no t be printed be cause the specified p rint queue does n ot exist on the print server for this pr inter. Call the System Administrator . You tried to p rint a docum ent to a prin t queue that doe s not exist. Source DocuPri n[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 5 Th e f il e % s is in v ali d a nd c an n o t b e dr op p ed . S ki p t h is fi le a nd continue? One of the files dr agged and then dropped onto the main XPPS dialog is invalid. T he specified fi le m ay be corrup ted or you do not have read access. You can skip processin g of this file onl[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-26 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The Job Nam e field canno t contain an e xclamation point; the job will fault at t he printer. Do you want the Job Name to be automatically modified to remov e the exclam ation point? You have entered an exclamat ion point in t he Job Name field. [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 7 The J ob Tick e t is inva lid. You opened a file that is not a Job Ticket fil e, or the Job Ticket file i s corrupt. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Action S elect another Job Ticket with the extension .XJT or recreate the Job Ti cket fi le. The Job [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-28 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The local family mask fi le (.MSK) for this printer does not exist or cannot be opened. It should be located in your Windows directory. Notify the System Administrator. The confi gurati on file on your syst em fo r the printe r model speci fied in[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 9 The necess ary Product Support Libr ary is n ot loaded. Th e available Jo b Ti cket features could no t be d etermined . You have to r ein st all XPP S. The neces sary libraries for this p rint server are not loaded. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er A[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-30 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The p age n umber s pecified by To ex ceeds th e total number of pages in the j ob. A page range was specified in the To text box of the Special Pages dialog b ox that exceeds the n umb er of p ages in t he job. Source DocuP rint print driver Acti[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 1 The Print & Save De stination Job Ticket al ready exists. Ove rwrite it? You sel ected a job destination of Pr int & Save an d the XPPS software has located a previously saved Job Ticket file. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Action S elect [O[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-32 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The printer setup structu re for the Xerox Job Ticket Library could not be created and initialized. The X erox PCL5 e p rinter driver could not initialize th e Job Ticket properties because the capabi lities of t he printer could not be determined[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 3 The Reprint or Print Server file path should not contain a drive specifier. P lease enter a valid p ath an d file th at ex ists on th e DocuSP Server . Should be no drive specifier for this path. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Action Rem ove the dri[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-34 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The specifie d f ile already exi sts. Overwrite it? An att empt to save a file was ma de w ith the same name as an existing file in the destination directory. Source DocuP rint print driver Acti on Eit her • Sel ect [OK] to ov erwrit e the e xi [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 5 The support libraries that are required for the X erox Job Ticket Library are no t th e most recent versi on. You may have to rein st all XPP S. The support fi les required for the DocuPrint software a re an incorrect version. Source DocuP rint print driver Action Write down the mess age and[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-36 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The support libraries that are required for the X erox Job Ticket Library could not be loaded. You ma y have to reinstall XDS . XDS is not installed correctly. One or more of the required TBRO? W.DLL files in the Windo ws SYST EM directory is mi s[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 7 The weight for Pape r stock 1 is not between 60 and 413 g/m2. You spe cified a an invalid paper weight. Source DocuP rint print driver Action S pecify a paper weight between 60 and 413 g/m2. The Windo ws 9 5 s uppor t li brar ies c ould n ot be loa ded . You may hav e t o re in st all X DS .[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-38 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The X Image Shift must be from -216 mm to 216 mm, and the Y Image Shift must be from -356 mm to 356 mm. You e ntered an inva lid number i n the X I mage Shift or the Y Imag e Shift text b ox in the Setup dialog. Source DocuP rint print driver Acti[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 9 The Xerox Do cume nt Subm issi on App licat ion ca nn ot be load ed. The Reso urc e Li bra ry file, XPP PRE S .DLL, is th e wr ong v er sion. You may have to reinstall XDS. The Reso urce li brar y f ile , XPPP RES.D LL, i s t he w rong versi on . Source DocuP rint print driver Acti on Reinst[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-40 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The Xer ox Job T icket libraries are invalid. You ma y have to rein st all XPP S. One or mo re of the XP PS s upport libraries are corrupt o r are not the most recent version. Source DocuP rint print driver Acti on Restar t Wind ows and rei nstal [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 1 The Xe rox Job Ti cket Li brar y, XPPP. DLL , does not rec ogn ize this application. You may have to reinstall XDS. An impl ementation error exists in the v ersion of s oftware you are using. Source DocuP rint print driver Acti on Ask your syst em ad mini strat or fo r the m ost r ecent cop [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-42 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The Xer ox P rint Driver could not load the X erox Connectivity Library file, XPPPNE T.DLL. You may have t o reinstal l XPPS. The X erox C onnectivity Library file, XP PPNET.DLL, is the wrong version. Source DocuP rint print driver Acti on Reinsta[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 3 There have bee n c hanges m ade i n the Pap er Stoc ks dia log. Do you wish to save your changes be fore exiting the dialog? The Paper Stocks d ialog was entered from one o f the f ollowing parent d ialogs: • Ch a pte r Sta r ts • Blank P age Inser ts • Covers • Special P ages Change[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-44 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE This pr int queu e resid es on a file serve r contai ning a previ ous version of s oftware. Some Job Tic ket option s will no t be available. The print queue that you have added to the list of available printers or that you have selected from the [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 5 Transp arencies req uire 1-sided for Sides I maged. Please chec k the st ock s bei ng us ed in th e Exc epti on Pa ge s dialog box . Transpa rency paper stock is being used by one or more of the Exceptio n Pages th at you have program med, and you selected [2- Sided] or [Head-to-Toe] from th[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-46 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Transp arency, Tab and orde red Custom pap er s tock types require 1-s ided for S ides Imaged . Please che ck th e stocks b eing used in the Excep tion Pages d ialog. [Transparency] , [Precut Tab], [Full Cut Tab], or [Custom] ordered are being use[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 7 Uncollated tran sparenc ies can not b e sta pled or bound. You select ed [Uncoll ated] as the col lation option in the Se tup dialog and you selected [Portrait Staple], [Landscape S taple], [Dual Staple], or [Bound] as the Finishing opt ion with a pap er stock type of [Transparency] . Source[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-48 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE XDS failed to initia lize classe s. Cl ose all application s, th en exit and r estart Windo ws. The DocuPrint software failed to i nitialize properly. Source DocuP rint print driver Action Close a ll open app lications an d exit Windows. Restart W[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 9 Your access rights to the file or d irecto ry are insufficient. The minimum rights that are required are WRITE and CREATE. The DocuTe ch-ready file could not be saved to the named directory because you do not have write privileges for t he directory. Source DocuP rint print driver Action P e[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-50 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE[...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 49- 1 49. 49 Windo ws w orksta tion me ss ag es This chapter alphabetically lists messages that may appear on you r workstation m onitor wh en you s et u p and s ubmit jobs to the DocuPrint NPS. V ariable information appears in angle brackets (<>). “ So ur ce ” in[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE A matching J ob Ticket h as ben found f or th e selected Documen t file. Retrieve it? The XPPS software located a Job Ticket with the s ame name as your document file. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er A ctio[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 A Win dows 95 func tion faile d whil e atte mpti ng to br ows e for a netw ork pr int er. Windows has run out of memory to run the application or Windows encountered an internal error while getting info r mation abou t the sele cted net work printe r. Source DocuP rint print driver Action Chec[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE An erro r occurred while sending the file to the print se rver for this printer. Call the S ystem Ad ministrator. There is a problem communicating with the pri nter. Source DocuPri nt Pri nt Submi ssion soft ware Action Contac t your System Adm ini[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 5 An erro r occurr ed whi le the Job Ticket file was being read. The fi le i s c orru pted . You tried to open a Job Ticket fi le, but the file has been corrupted. Source DocuP rint print driver Action Delete the file and create a new Job Ticket fil e. An error occurred while the Job Ticket file[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE An exception p age can not be added when the Pa per stock field is set to Cu rrent value and the “ 1 ” of th e main stock's fields is set to P rinter default. You h ave att empted t o add a n except ion pag e wi th an illegal Paper stock v[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 7 An internal initialization error ha s occurred in the Xerox Jo b Ticket Library. Either your workstation does not have enough memory or you are running m ore than 20 instances of Xerox P rint Submission and Xerox print drive r application. Source DocuP rint print driver Action Close down unne [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE An inval id insert p osition has b een sel ected. An i nvalid insert po sition h as been s elected. The fo llowing are examples of invalid insert po sitions: zero, first insert a t a position > 1, insert pa st last page at p osition 1 . Source D[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 9 Bo u nd j ob s r equ ir e a p a pe r le ng th o f 11 .0 in ch e s ( 27 9 mm ) or 11.7 inches (297 mm). You sel ected [ Bound] for t he Finishing opt ion but selecte d a pape r size that d oes no t me et the req uirem ents for bou nd print jobs. Source DocuPri nt Pri nt Submi ssion soft ware Ac[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-10 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Copies mu st b e 2-50 fo r unc ollated stapl ed jobs. This message appli es to the DocuTech Network Pub lisher 90 only. You selected [Uncolla ted] and one of the stapling options for the Finishing options, but entered a value in the Copies text bo[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 1 Copies m ust b e 7-125 for uncollated b ound jobs. You select ed [Uncollated ] and [Boun d] for the Finishin g options, but entered a value in the Co pies tex t box outs ide the available range f or uncollated bound jobs. Source DocuPri nt Pri nt Submi ssion soft ware Action P erform one of [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-12 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Do you wis h to overwrit e the current Job Ticket with the d efault values? You sel ected [New] in the Se tup window. Source DocuP rint print driver Action S elect [OK] to reset y our c urrent job t icket valu es to t he def ault job ticket values[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 3 Fail ed to pri nt the doc umen t. An LP R op era tion tim ed ou t waiting for a respon se. Resend the job. An LPR operation timed-out and t he doc ument f ailed to print. The server to which you are printing m ay be down or the ne twork may be slow. Source DocuPri nt Pri nt Submi ssion soft [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-14 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Foun d pri nter co nfi gur atio n inform ati on in ol d INI fil e. Wo uld you like to move the con figured printers to the new INI file? XDS has discovered configured printers from an older Xerox document submiss ion app lication and would like t [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 5 Job consisting entirely of transpare ncies cannot be stapled. [Transparency] was selected a s the p aper st ock op tion but [Portrait Staple] was selected as the finishing option. Source DocuPri nt Pri nt Submi ssion soft ware Action If you sele ct [Trans parency] as one o f y our paper s to[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-16 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE One or mo re stocks have a paper wei ght that is not between 60 and 4 13 g/m 2. One or mo re stoc ks have an inv alid pap er weight. Source DocuPri nt Pri nt Submi ssion soft ware Ac tio n En ter a va lid w eigh t. Only on e Cha pt er Start ca n b[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 7 Paper stock width must be from 203 mm to 216 mm, an d t he length mu st be from 254 mm to 356 m m. An invalid paper stock width or length was specified in the Custom Size d ialog box. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Actio n Specif y a wi dth of 203 t[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-18 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Paper stoc k w idth must b e from 8.00 inches to 8.50 i nches, a nd the length must be from 10.00 inches to 14.02 inches . You spe cified a n invalid paper s tock s ize in the Custo m Size d ialog. Source DocuPri nt Pri nt Submi ssion soft ware Ac[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 1 9 Paper stocks w ider than 9.0 inches (229 m m) or longer tha n 14.3 inches (363 mm) cannot be bound or stapled. You selected [Bound] or a stapling option for t he Finishi ng options but these options are not available for t he paper size you are using. Source DocuPri nt Pri nt Submi ssion sof[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-20 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Some o f the settings for pap er stocks 2-10 are n ot permitted for signa tu re jobs. The d ef ault se tting w ill b e s ubs tit uted w here necessary . You changed the job type f rom Standard to Signature. One or more of the s tocks you had defin[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 1 The Account field may cont ain: upper case alphabeti c characters, num erals 0 through 9, a blank, or the fo llowin g characters: hyphen (-), slash(/), asteri sk(*), p lus sign(+), num ber sign( #), peri od (.). Invalid characters were entered in the Accou nt t ext box. Source DocuP rint pri[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-22 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The d estination an d the document file n ames must differ. In the F ilename text box of the Destination di alog, you selected y our document fil e or entered the same name as the document file you selected. The XPPS s oftware requi res the ent ry[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 3 The documen t cannot be copied to the spool directory on the print server for t his printer. The directory does not exist o r you do n ot have acc ess rights. You tried to c opy a docum ent t o a s pool di rectory that y ou do not have access rights to. Source DocuPri nt Pri nt Submi ssion s[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-24 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The documen t could no t be printed be cause the specified p rint queue does n ot exist on the print server for this pr inter. Call the System Administrator . You tried to p rint a docum ent to a prin t queue that doe s not exist. Source DocuPri n[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 5 Th e f il e % s is in v ali d a nd c an n o t b e dr op p ed . S ki p t h is fi le a nd continue? One of the files dr agged and then dropped onto the main XPPS dialog is invalid. T he specified fi le m ay be corrup ted or you do not have read access. You can skip processin g of this file onl[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-26 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The Job Nam e field canno t contain an e xclamation point; the job will fault at t he printer. Do you want the Job Name to be automatically modified to remov e the exclam ation point? You have entered an exclamat ion point in t he Job Name field. [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 7 The J ob Tick e t is inva lid. You opened a file that is not a Job Ticket fil e, or the Job Ticket file i s corrupt. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Action S elect another Job Ticket with the extension .XJT or recreate the Job Ti cket fi le. The Job [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-28 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The local family mask fi le (.MSK) for this printer does not exist or cannot be opened. It should be located in your Windows directory. Notify the System Administrator. The confi gurati on file on your syst em fo r the printe r model speci fied in[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 2 9 The necess ary Product Support Libr ary is n ot loaded. Th e available Jo b Ti cket features could no t be d etermined . You have to r ein st all XPP S. The neces sary libraries for this p rint server are not loaded. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er A[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-30 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The p age n umber s pecified by To ex ceeds th e total number of pages in the j ob. A page range was specified in the To text box of the Special Pages dialog b ox that exceeds the n umb er of p ages in t he job. Source DocuP rint print driver Acti[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 1 The Print & Save De stination Job Ticket al ready exists. Ove rwrite it? You sel ected a job destination of Pr int & Save an d the XPPS software has located a previously saved Job Ticket file. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Action S elect [O[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-32 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The printer setup structu re for the Xerox Job Ticket Library could not be created and initialized. The X erox PCL5 e p rinter driver could not initialize th e Job Ticket properties because the capabi lities of t he printer could not be determined[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 3 The Reprint or Print Server file path should not contain a drive specifier. P lease enter a valid p ath an d file th at ex ists on th e DocuSP Server . Should be no drive specifier for this path. Source DocuPri nt Pri nt Submi ssion soft ware Doc uP rint prin t driv er Action Rem ove the dri[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-34 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The specifie d f ile already exi sts. Overwrite it? An att empt to save a file was ma de w ith the same name as an existing file in the destination directory. Source DocuP rint print driver Acti on Eit her • Sel ect [OK] to ov erwrit e the e xi [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 5 The support libraries that are required for the X erox Job Ticket Library are no t th e most recent versi on. You may have to rein st all XPP S. The support fi les required for the DocuPrint software a re an incorrect version. Source DocuP rint print driver Action Write down the mess age and[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-36 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The support libraries that are required for the X erox Job Ticket Library could not be loaded. You ma y have to reinstall XDS . XDS is not installed correctly. One or more of the required TBRO? W.DLL files in the Windo ws SYST EM directory is mi s[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 7 The weight for Pape r stock 1 is not between 60 and 413 g/m2. You spe cified a an invalid paper weight. Source DocuP rint print driver Action S pecify a paper weight between 60 and 413 g/m2. The Windo ws 9 5 s uppor t li brar ies c ould n ot be loa ded . You may hav e t o re in st all X DS .[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-38 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The X Image Shift must be from -216 mm to 216 mm, and the Y Image Shift must be from -356 mm to 356 mm. You e ntered an inva lid number i n the X I mage Shift or the Y Imag e Shift text b ox in the Setup dialog. Source DocuP rint print driver Acti[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 3 9 The Xerox Do cume nt Subm issi on App licat ion ca nn ot be load ed. The Reso urc e Li bra ry file, XPP PRE S .DLL, is th e wr ong v er sion. You may have to reinstall XDS. The Reso urce li brar y f ile , XPPP RES.D LL, i s t he w rong versi on . Source DocuP rint print driver Acti on Reinst[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-40 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The Xer ox Job T icket libraries are invalid. You ma y have to rein st all XPP S. One or mo re of the XP PS s upport libraries are corrupt o r are not the most recent version. Source DocuP rint print driver Acti on Restar t Wind ows and rei nstal [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 1 The Xe rox Job Ti cket Li brar y, XPPP. DLL , does not rec ogn ize this application. You may have to reinstall XDS. An impl ementation error exists in the v ersion of s oftware you are using. Source DocuP rint print driver Acti on Ask your syst em ad mini strat or fo r the m ost r ecent cop [...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-42 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE The Xer ox P rint Driver could not load the X erox Connectivity Library file, XPPPNE T.DLL. You may have t o reinstal l XPPS. The X erox C onnectivity Library file, XP PPNET.DLL, is the wrong version. Source DocuP rint print driver Acti on Reinsta[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 3 There have bee n c hanges m ade i n the Pap er Stoc ks dia log. Do you wish to save your changes be fore exiting the dialog? The Paper Stocks d ialog was entered from one o f the f ollowing parent d ialogs: • Ch a pte r Sta r ts • Blank P age Inser ts • Covers • Special P ages Change[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-44 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE This pr int queu e resid es on a file serve r contai ning a previ ous version of s oftware. Some Job Tic ket option s will no t be available. The print queue that you have added to the list of available printers or that you have selected from the [...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 5 Transp arencies req uire 1-sided for Sides I maged. Please chec k the st ock s bei ng us ed in th e Exc epti on Pa ge s dialog box . Transpa rency paper stock is being used by one or more of the Exceptio n Pages th at you have program med, and you selected [2- Sided] or [Head-to-Toe] from th[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-46 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE Transp arency, Tab and orde red Custom pap er s tock types require 1-s ided for S ides Imaged . Please che ck th e stocks b eing used in the Excep tion Pages d ialog. [Transparency] , [Precut Tab], [Full Cut Tab], or [Custom] ordered are being use[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 7 Uncollated tran sparenc ies can not b e sta pled or bound. You select ed [Uncoll ated] as the col lation option in the Se tup dialog and you selected [Portrait Staple], [Landscape S taple], [Dual Staple], or [Bound] as the Finishing opt ion with a pap er stock type of [Transparency] . Source[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-48 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE XDS failed to initia lize classe s. Cl ose all application s, th en exit and r estart Windo ws. The DocuPrint software failed to i nitialize properly. Source DocuP rint print driver Action Close a ll open app lications an d exit Windows. Restart W[...]

WIN DOWS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 49- 4 9 Your access rights to the file or d irecto ry are insufficient. The minimum rights that are required are WRITE and CREATE. The DocuTe ch-ready file could not be saved to the named directory because you do not have write privileges for t he directory. Source DocuP rint print driver Action P e[...]

WIN DOWS W ORKST ATI ON MESSAG E S 49-50 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NPS M ESSAGES GUIDE[...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 50- 1 50. 50 Macinto sh w orksta tion me ss ag es This chapter shows mess ages that may appear on your monitor when you submit jobs to the DocuPrint NPS. Variable i nformat ion appears in angle brackets (<>). When mo re than one action is spec ified, perform t he firs[...]

MACINTO SH WORK STAT ION M ESSAG ES 50-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE JPM down . The A ppleTalk conn ection between your works tation and the Printer Controller may be l ost. Action Write down the message and ask yo ur system administrator to check the conn ecti on. The system may need t o be restarted at the Printe[...]

MACI NTOSH WORKST ATIO N MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 50- 3 The selected ticket is not valid. The previous ticket remains in effect 002029 The def ault job ticket sele cted in the User P references dialog bo x is inva lid . Acti on Use “ Show Additional files ” to loc ate the def ault Job[...]

MACINTO SH WORK STAT ION M ESSAG ES 50-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE[...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 50- 1 50. 50 Macinto sh w orksta tion me ss ag es This chapter shows mess ages that may appear on your monitor when you submit jobs to the DocuPrint NPS. Variable i nformat ion appears in angle brackets (<>). When mo re than one action is spec ified, perform t he firs[...]

MACINTO SH WORK STAT ION M ESSAG ES 50-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE JPM down . The A ppleTalk conn ection between your works tation and the Printer Controller may be l ost. Action Write down the message and ask yo ur system administrator to check the conn ecti on. The system may need t o be restarted at the Printe[...]

MACI NTOSH WORKST ATIO N MESSAGE S XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 50- 3 The selected ticket is not valid. The previous ticket remains in effect 002029 The def ault job ticket sele cted in the User P references dialog bo x is inva lid . Acti on Use “ Show Additional files ” to loc ate the def ault Job[...]

MACINTO SH WORK STAT ION M ESSAG ES 50-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE[...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 51- 1 51. 51 DOS work st a ti o n me ss ag es This chapter shows mess ages that may appear on your monitor when you subm it jobs to the DocuPrint NPS from a DOS workstation. Variable information appears in angle brackets (<>). When mo re than one action is spec ified,[...]

DOS W ORKSTA TION MES SAGES 51-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Can ’ t add file to i nternal table: <path> There is an internal error, probably due to a lack of memory. Action Write down the mes sage. Con tact your system a dministrator and verif y t hat your system meets the mi nimum co nfig urati on require[...]

DOS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 51- 3 Co ul dn ’ t encode job ticket to fi le An inte rnal error occurred whi le the DocuPrint NPS printer was writ ing to a loca l temp orar y file. Action Write down the message and contact your system administrator. Co ul dn ’ t in iti aliz e int ernal t abl e There is an internal error, probably [...]

DOS W ORKSTA TION MES SAGES 51-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Error get ting uni qu e data f ilena me The print command was entered, but an inte rnal error occurred while the syst em was creati ng a u nique fi lename. Action Write down the message and contact your system administrator. Error openin g con figuration [...]

DOS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 51- 5 JobTicket__ Overlay() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact your service r epres entative. Job T icket__SetDispo sitions() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact [...]

DOS W ORKSTA TION MES SAGES 51-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE lpr:tab__2__p s: copy fi le is too large The lpr c ommand was ent ered, but the job is too large for it. This is a limitation of the l pr comm and, no t the DocuP rint print job util ity. Action A llocate more space on the disk drive where the directory t[...]

DOS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 51- 7 Server or dire ctory unreac hable You e ntered t he listjob, listq, or print command, but the software couldn ’ t commun icate with the Printer Controller. Action Write down the mess age. Ask your sy stem admi nistrator t o check communi cation between your worksta ti on and the P rinter Controll[...]

DOS W ORKSTA TION MES SAGES 51-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Unable to find ser ver name In entering the print comm and, a valid v alue for t he -server opt ion was n ot specified. Action Reent er the p r int command , making sure y ou s pecify a valid v alue for this option. Refer to the Gui de to Submitting Jobs [...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 51- 1 51. 51 DOS work st a ti o n me ss ag es This chapter shows mess ages that may appear on your monitor when you subm it jobs to the DocuPrint NPS from a DOS workstation. Variable information appears in angle brackets (<>). When mo re than one action is spec ified,[...]

DOS W ORKSTA TION MES SAGES 51-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Can ’ t add file to i nternal table: <path> There is an internal error, probably due to a lack of memory. Action Write down the mes sage. Con tact your system a dministrator and verif y t hat your system meets the mi nimum co nfig urati on require[...]

DOS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 51- 3 Co ul dn ’ t encode job ticket to fi le An inte rnal error occurred whi le the DocuPrint NPS printer was writ ing to a loca l temp orar y file. Action Write down the message and contact your system administrator. Co ul dn ’ t in iti aliz e int ernal t abl e There is an internal error, probably [...]

DOS W ORKSTA TION MES SAGES 51-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Error get ting uni qu e data f ilena me The print command was entered, but an inte rnal error occurred while the syst em was creati ng a u nique fi lename. Action Write down the message and contact your system administrator. Error openin g con figuration [...]

DOS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 51- 5 JobTicket__ Overlay() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact your service r epres entative. Job T icket__SetDispo sitions() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact [...]

DOS W ORKSTA TION MES SAGES 51-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE lpr:tab__2__p s: copy fi le is too large The lpr c ommand was ent ered, but the job is too large for it. This is a limitation of the l pr comm and, no t the DocuP rint print job util ity. Action A llocate more space on the disk drive where the directory t[...]

DOS WOR KSTATI ON MESSAGE S MESSAGE S G UIDE 51- 7 Server or dire ctory unreac hable You e ntered t he listjob, listq, or print command, but the software couldn ’ t commun icate with the Printer Controller. Action Write down the mess age. Ask your sy stem admi nistrator t o check communi cation between your worksta ti on and the P rinter Controll[...]

DOS W ORKSTA TION MES SAGES 51-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Unable to find ser ver name In entering the print comm and, a valid v alue for t he -server opt ion was n ot specified. Action Reent er the p r int command , making sure y ou s pecify a valid v alue for this option. Refer to the Gui de to Submitting Jobs [...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 52- 1 52. 52 U NIX wor k sta t io n m e ssag e s This chapter shows mess ages that may appear on your monitor when you submit jobs to the DocuPrint NPS. Variable i nformat ion appears in angle brackets (<>). When mo re than one action is spec ified, perform t he first[...]

UNIX WORKST ATI ON MESSA GES 52-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Can ’ t add file to i nternal table: <path> There is an internal error, possibly due to a l ack of memo r y. Action Write down the mes sage. Con tact your system a dministrator and verif y t hat your system meets the mi nimum co nfig urati on req[...]

UNIX WORKST ATI ON MESSAGE S MESSAGE S G UIDE 52- 3 Can ’ t open local printer file: <path> Your software is missing an internal f ile that is needed for printing. Action V erif y that th e directory /usr/spool/xerox /qtmp exists an d t hat you have read and writ e access to it. A sk your system administrator t o verify t hat the installati[...]

UNIX WORKST ATI ON MESSA GES 52-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Error copying STANDARD-INPUT Your software is missing an internal f ile that is needed for printing. Action V erif y that th e directory /usr/spool/xerox /qtmp exists an d t hat you have read and writ e access to it. A sk your system administrator t o ve[...]

UNIX WORKST ATI ON MESSAGE S MESSAGE S G UIDE 52- 5 JobTicket__ DecodeAXJT() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact your service r epres entative. JobTicket erro r for option : The print command was entered, but an i nternal error occurred, probably due to a la ck of m emory. Actio[...]

UNIX WORKST ATI ON MESSA GES 52-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE JTDocu ment|ter__Cre ate() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact your service r epres entative. JTDocu ment|ter__Nex t() The print command was entered, but an i nternal error occurred. [...]

UNIX WORKST ATI ON MESSAGE S MESSAGE S G UIDE 52- 7 Prin t re que st n ot forwa rded , serve r or directory u nre achabl e The list job , list q, or pri nt command was entered, but the software couldn ’ t commun icate with the Printer Controller. Action Write down the mess age. Ask your sy stem admi nistrator t o check communi cation between your[...]

UNIX WORKST ATI ON MESSA GES 52-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Unable to find listfile In entering the print comm and, no value for the -lis tfil e opt ion w as specified. Action Reent er the command, making sure you specify a value for this option. Re fer to the Guid e to Submitting Jobs from the Client fo r accept[...]

XER OX D OC UP RINT 405 0/4 09 0/ 48 50/ 489 0/9 2C N PS ME S SAG ES GUID E 52- 1 52. 52 U NIX wor k sta t io n m e ssag e s This chapter shows mess ages that may appear on your monitor when you submit jobs to the DocuPrint NPS. Variable i nformat ion appears in angle brackets (<>). When mo re than one action is spec ified, perform t he first[...]

UNIX WORKST ATI ON MESSA GES 52-2 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Can ’ t add file to i nternal table: <path> There is an internal error, possibly due to a l ack of memo r y. Action Write down the mes sage. Con tact your system a dministrator and verif y t hat your system meets the mi nimum co nfig urati on req[...]

UNIX WORKST ATI ON MESSAGE S MESSAGE S G UIDE 52- 3 Can ’ t open local printer file: <path> Your software is missing an internal f ile that is needed for printing. Action V erif y that th e directory /usr/spool/xerox /qtmp exists an d t hat you have read and writ e access to it. A sk your system administrator t o verify t hat the installati[...]

UNIX WORKST ATI ON MESSA GES 52-4 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Error copying STANDARD-INPUT Your software is missing an internal f ile that is needed for printing. Action V erif y that th e directory /usr/spool/xerox /qtmp exists an d t hat you have read and writ e access to it. A sk your system administrator t o ve[...]

UNIX WORKST ATI ON MESSAGE S MESSAGE S G UIDE 52- 5 JobTicket__ DecodeAXJT() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact your service r epres entative. JobTicket erro r for option : The print command was entered, but an i nternal error occurred, probably due to a la ck of m emory. Actio[...]

UNIX WORKST ATI ON MESSA GES 52-6 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE JTDocu ment|ter__Cre ate() The print command was entered, but an i nternal error occurred. Action Write down the message and c ontact your service r epres entative. JTDocu ment|ter__Nex t() The print command was entered, but an i nternal error occurred. [...]

UNIX WORKST ATI ON MESSAGE S MESSAGE S G UIDE 52- 7 Prin t re que st n ot forwa rded , serve r or directory u nre achabl e The list job , list q, or pri nt command was entered, but the software couldn ’ t commun icate with the Printer Controller. Action Write down the mess age. Ask your sy stem admi nistrator t o check communi cation between your[...]

UNIX WORKST ATI ON MESSA GES 52-8 XEROX DOCUP RINT 4050/4090/4850/4890/9 2C NP S MESSAGES GUIDE Unable to find listfile In entering the print comm and, no value for the -lis tfil e opt ion w as specified. Action Reent er the command, making sure you specify a value for this option. Re fer to the Guid e to Submitting Jobs from the Client fo r accept[...]