Tripp Lite B020-016-17-IP manual

1 Owner’ s Man ual Console KVM Switc h with IP Access Model # B020-008-17-IP and B020-016-17-IP T ripp Lite W orld Headquar ters 1111 W . 35th Street, Chicago, IL 60609 USA (773) 869-1234 • www .tripplite.com Copyright © 2008 T ripp Lite. All rights reserved. All trademarks are the property of their respective o wners. The policy of Tripp Lite[...]

2 1. FCC Information 4 2. User Notice 4 3. Pac kage Contents 4 4. Introduction 4 4.1 Overview 4 4.2 Features 5 4.3 System Requirements 5 4.3.1 Optional External Console 5 4.3.2 Computers 5 4.3.4 Cables 5 4.3.3 Remote Computers 5 4.3.5 Con verters and Adapters 6 4.3.6 Operating Systems 6 4.4 Components 6 4.4.1 Front Vie w 6 4.4.2 Keyboar d Module 6 [...]

3 10. Java Client 31 10.1 Activating the OSD 3 1 10.2 Jav a Client OSD 3 2 10.3 Jav a Client Control P anel 3 2 10.3.1 Message Board Button Bar 3 4 10.3.2 Lock K ey LEDs 3 4 10.3.3 Resolution 3 4 10.3.4 Switch Screen Mode 3 4 10.3.5 About 3 4 10.3.6 Send Ctrl+Alt+Del 3 4 10.3.7 Help 3 5 10.3.8 Exit 3 5 10.4 P ort Operation 3 5 10.4.1 Panel Arra y M[...]

4 1. FCC Information 2. User Notice 3. P ackage Contents This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to tak e adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FC[...]

5 4.3 System Requirements 4.3.1 Optional External Console 4.3.3 Remote Computers 4.3.2 Computers 4.2 Features ConsoleKVMSwitchwithbuilt-inIP Accessinadual-railhousingwith • top and bottom clearance for smooth operation in a 1U high rack IntegratedKVMconsolewith17”LCDmonitor ,keyboard,?[...]

6 4.3.5 Converters and Adapters 4.3.6 Operating Systems Operating System V ersions Supported Windows 2000 and higher Linux RedHat 6.0 and higher Linux SuSE 8.2 and higher Linux Mandriva (Mandrake) 9.0 and higher UNIX AIX 4.3 and higher UNIX Free BSD 3.51 and higher Operating System V ersions Supported UNIX Sun Solaris 8 and higher Novell Netware 5.[...]

7 4.4 Components ( continued ) 4. Introduction ( continued ) 1 LCD Display: T oaccesstheLCDmonitor ,slidetheLCDmoduleout andipupthecov er . 2 LCD Controls: These buttons control the position and picture setting oftheLCDdisplay . 3 LCD On/Off Button: Pushthisbuttontoturnth[...]

8 5. Installation 5.1 General Safety Instructions Read all of these instructions. Sav e them for future reference. • Follo w all warnings and instructions marked on the de vice. • Donotplacethedeviceonan yunstablesurface(cart,stand,table,etc.).If • the device f alls, serious damage will resul[...]

9 TheNetDirectorConsoleKVMSwitchwithIP Accessisdesignedformountingina1Urack syst em.F orc on ven ience ,ar ackm ounti ngki tis includ edwi thyo urco nsole KVM switch for quick installation. The v arious mounting options are explained in the sections that[...]

Release Catch 10 6.1 Opening the Console 6.1.1 Opening Separately 6.1.2 Opening T ogether 6.1.3 Operating Precautions 6. Basic Operation Theconsoleconsistsoftwomodules:anLCDdisplaymodulelocatedunderthetopcov er;andakeyboard/touchpadmodulebelo wtheLCDmodule. Themodulescan?[...]

11 6.2 Closing the Console 6.3 LCD OSD Configuration 6. Basic Operation ( continued ) Pull the release catches located on either side of the keyboard to ward 1. you to release the keyboard module, then slide the module slightly in. RotatetheLCDmoduleallthewaydo wn,thenpulltherearcatchesto 3. releaset[...]

12 6.4.1 Manual Port Switching 7. Administration TheNetDirectorConsoleKVMSwitchwithIP Accessprovidesthreeportselectionmethodstoaccessthecomputersontheinstallation:Manual Pushbuttons,anOSD(OnScreenDisplay)menusystem,andHotk eys.OSDOperationandHotke [...]

13 7.2.1 Quick View Ports 7.2.2 List Function TheMainpagegov ernsportaccess.Selectingaportanddouble-clickingitswitchesyoutothedeviceonthatport. • A monitor iconisinfrontoftheportnumber .Themonitoriconisgreenforportsthathav edevices[...]

14 7.3 Port Operation 7.2.3 Port Names 7.2 Main P age ( continued ) T o help remember which computer is attached to a particular port, e very port can be giv en a name. This field allo ws the Administrator to create, modify , or delete port names. T o configure a port name: 1. Click once on the port you want to edit, wait one second and then clic[...]

15 7.4 Configuration P age 7. Administration ( continued ) TheOSD Configuration pa ge a ll o ws u se rs t o se t up t he ir o wn , in di vi du al , workingen vironments.TheNetDirectorConsoleKVMSwitchwithIP Access  stores a separate configuration record for each user profile, and sets up the working configura[...]

16 7. Administration ( continued ) 7.6 Administration P age 7.6.1 User Management When you click the Administration tab, the Administration page comes up. Each of the administrativ e functions is represented by an icon at the left of the page. Clicking the icon brings up its associated dialog box. When the Administration page first comes up the Ge[...]

17 7. Administration ( continued ) 7.6.2 Service Configuration 7.6.1 User Management ( continued ) 7.6 Administration P age ( continued ) Access Port As a security measure, if a firew all is being used, the Administrator can specify the port numbers that the firew all will allow , and set the firewall accordingly . Users must specify the port n[...]

18 7.6.3 Network 7.6.4 RADIUS Settings TheNetworkdialogisusedtospecifytheKVMswitch’ snetwork en vironment. T oallo wauthorizationfortheNetDirectorConsoleKVMSwitchwithIP AccessthroughaRADIUSserver ,dothefollowing: Check 1. Enable Radius . Fill in the IP addresse[...]

19 7.6.4 Radius ( continued ) 7.6.5 Security TheSecuritypagecontrolsaccesstotheNetDirectorConsoleKVM Switch with IP Access. IP and MA C Filtering •Ifanyltersha vebeencongured,theyappearintheIPFilterand/or MA CFilterlistboxes. •IPandMA CFiltersc[...]

20 7.6.6 Customization 7. Administation ( continued ) 7.6 Administration P age ( continued ) Login Failur es Allowed: • sets the number of consecutiv e failed login attempts that are permitted from a remote computer . Timeout: • sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the [...]

21 7.7 Upgrading the Firmware 7.6.7 Date/Time 7.6.6 Customization ( continued ) 7. Administation ( continued ) 7.6 Administration P age ( continued ) Parameter Explanation Reset on exit Select this check bo x to reset the KVM switch and implement new settings when y ou log out. Following a reset, w ait one to two minutes bef ore logging back in. No[...]

22 8.1 Logging In 8. Browser Operation T o log in from an Internet br owser: UsingtheIP Address(seesection7.6.3, 1. Network )andDefault W eb PageName(seesection7.6.5, Security ) gi ven to you by your system administrator ,logintotheKVMswitchviayourwebbrowser . Note: If br[...]

23 8.2 W ebpage Layout W ebpage Icons The purpose of the icons at the top of the W ebpage are explained in the table below: Icon Function Click this icon to displa y the General dialog box. See General Dialog Bo x , for an e xplanation of the dialog box fields . Click this icon to synchroniz e the KVM switch’ s time with your computer’ s time.[...]

24 9.1 Activating the OSD 9. W indows Client Afteryouhav esuccessfullyloggedin(section8.1),activ atethebrowser- based W indowsClientOSDbydoingthefollo wing: Click the 1. button at the left of the W ebpage. Note: Y ou must have DirectX 7.0 or higher installed on your computer . If not, the W indows [...]

25 9.2 Windows Client OSD 9. W indows Client ( continued ) AfteryougaincontroloftheKVMswitch,theOSDcomesupwiththe Main page and W indows Client Contr ol P anel displayed: TheremoteOSDisthesameasthelocalOSD,excepttheLogtabis notav ailable.TheLogcanb[...]

26 9. W indows Client ( continued ) Note: T o invoke an action, you must pr ess and release the ke ys one key at a time . Icon Purpose Default Hotkey Exit remote and location Breaks the remote connection to the KVM switch returns you to local oper ation. F2, F3, F4 Adjust Video Brings up the video adjustment utility . F5, F6, F7 T oggle OSD T oggle[...]

27 9.3.2 Video Adjustment 9.3 Windows Client Control Panel ( continued ) 9. W indows Client ( continued ) Y ou can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the V ideo Options function. T o do so, either click on the Hammer icon on the Control Panel, or use the Adjust V ideo hotke[...]

28 9.3.3 Message Board 9.3 Windows Client Control Panel ( continued ) 9. W indows Client ( continued ) TheNetDirectorConsoleKVMSwitchwithIP Accesssupportsmultiple userlogins,whichcanpossiblygiv erisetoaccessconicts.T oalleviate this problem, a message board feature has been provid[...]

29 9. W indows Client ( continued ) 9.4 Port Operation 9.4.2 OSD T oolbar Icons 9.4.1 OSD T oolbar SelectaportontheOSDMainScreeneitherbymovingthehighlightbartoitwiththeUpandDo wn Arrowke ysandpressing Enter , or by double- clicking it. Once you select a port, its screen disp[...]

30 9. W indows Client ( continued ) 9.4.3 Panel Array Mode ( continued ) 9.4.4 Multiuser Operation Panel Array T oolbar • The panel array toolbar , at the lower right of the screen, pro vides shortcut navigation and control of the panel array as described in the table belo w: Multiuser Operation TheNetDirectorConsoleKVMSwitchwit[...]

31 9.5 Keyboard and Mouse Considerations 9.5.1 Keystrokes 9.5.2 Mouse Synchronization 9. W indows Client ( continued ) Exceptfor[Alt+T ab]and[Ctrl+ Alt+Del],allkeyboardinputissenttotheremotesystem.Theabo vetwochordedke ycombinationsareretainedonthe localsys[...]

32 10.2 Java Client OSD 10.3 Java Client Control P anel 10. Java Client ( continued ) WhenyoubringuptheOSD,theMainScreencomesupinthecenterof your monitor . TheremoteOSDisthesameasthelocalOSD,excepttheLogtabisnot av ailable. The Log can be accessed remotely [...]

33 10. Java Client ( continued ) 10.3 Java Client Control P anel ( continued ) Windo ws 2000: Setthemousespeedtothemiddleposition;setthemouseaccelerationto None (Control Panel Þ Mouse Þ MouseProperties Þ Motion): Windo ws XP / W indows Server 2003: Setthemousespeedtothemi[...]

34 10.3.2 Lock Key LEDs 10.3.3 Resolution 10.3.4 Switch Screen Mode 10.3.5 About 10.3.6 Send Ctrl+Alt+Del 10. Java Client ( continued ) 10.3 Java Client Control P anel ( continued ) TheseLEDsshowtheNumLock,CapsLock,andScrollLockstatusoftheremotecomputer .The yturnGreenwhentheLockstat[...]

35 10.4 Port Operation 10.3.7 Help 10.3.8 Exit 10.4.1 Panel Array Mode 10.4.2 Keyboard Hotkey Operation 10. Java Client ( continued ) 10.3 Java Client Control P anel ( continued ) ClickingthisbuttonbringsuptheonlinehelpscreenfortheJa vaClient. ClickingtheExitbuttonterminatestheJa vaClients[...]

36 12.1 Installation 12.2 Starting Up 12. Log Server The W indows-basedLogServ erisanadministrativ eutilitythatrecordsalltheev entsthattakeplaceonselectedunitsandwritesthemtoasearchable database. SpecifytheMA CaddressoftheLogServercomputeronthe?[...]

37 12.3 Menu Bar 12.3.1 Configure 12.3.2 Events 12. Log Server ( continued ) TheMenubarconsistsoffouritems: Configure • Events • Options • Help • Note: If the Menu Bar appears to be disabled, you may need to click in the list window to enable it. TheConguremenucontainsthreeitems: Add,E[...]

38 12.4 Log Server Main Screen 12.3.3 Options 12.3.4 Help 12.4.1 Overview 12.4.2 List Panel 12.4.3 Event Panel Thelowerpaneldisplayse ventinformationforthecurrentlyselectedKVMswitch.NotethatiftheinstallationcontainsmorethanoneKVMswitch,the Log Server will still record its e ven[...]

39 13.1 Overview 13.2 Windows Client 13.2.1 Installation 13.2.2 Starting Up 13. AP Operation Insomecases,the AdministratormaynotwanttheNetDirectorConsoleKVMSwitchwithIP Accesstobeavailableviawebbro wser . APversionsof the W indowsClientandtheJa vaClienta[...]

40 13.2.3 Connecting 13.2 Windows Client ( continued ) 13. AP Operation ( continued ) File Menu The F ile Menu al lo ws t he o pe ra to r to C re at e, S a ve , an d Op en u se r cr ea te d W ork files. A W ork File consists of all the information specified in a Client session. This includes the Serv er List and Server IP list items, as well as t[...]

41 13.3 Java Client 13.2.4 Operation 13.3.1 Installation 13.3.2 Starting Up 13.3.3 Operation 13.2 Windows Client ( continued ) 13. AP Operation ( continued ) OnceaconnectiontotheKVMswitchhasbeenestablished,theremote system’ s video output is captured and displayed on your monitor . At the same time, your local [...]

42 14.1 Specifications 14.2 OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotke y [Scroll Lock] [Scroll Loc k] P or t ID Display Port Number + Name P or t ID Display Dur ation 5 Seconds Scan / Skip Mode All Setting Default Scan Duration 10 Seconds Screen Blanker 0 Minutes (disabled) Beeper On Access[...]

43 14. Appendix ( continued ) 14.3 T roubleshooting 14.3.1 Overview 14.3.2 Administration Problems 14.3.3 General Operation Problems 14.3.4 Java Client Problems Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In additi[...]

44 14.3 T roubleshooting ( continued ) 14.3.6 Windows Client Problems 14.3.7 Sun Systems Problems 14. Appendix ( continued ) Symptom Action The Windows Client won't connect to the KVM switch. DirectX 7.0 or higher must be installed on the remote computer . The remote computer’ s pointer is out of sync. 1. Use the AutoSync f eature (see secti[...]

45 20080919293-2845 14.5 About HD15 Connectors 1-YEAR LIMITED W ARRANTY TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of initial purchase. TRIPP LITE’ s obligation under this warranty islimitedtorepairingorreplacing(atitssoleopti[...]