SMC Networks SMC7003-USB manual

EZ Connect ADSL USB Modem ADSL USB Modem ◆ High-speed Internet access o v er e xisting phone l ines ◆ One RJ-11 ADSL port ◆ Deliv ers USB p lug-an d-play installat ion ◆ Supports full-rate DMT co nnection (8 Mbps downstream, 1 Mb ps upstream ) ◆ Supports econmi cal G.lite connecti on (1.5 Mbps d o wnstream, 512 Kbps up stream) ◆ Graphic[...]

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6 Hughes Irvine, CA 9261 8 Phone: (9 49) 70 7-2400 EZ Connect ADSL USB Modem User Guide From SMC’ s EZ Connect line of feature-rich SOHO solutions April 2001 Pub. # 1 50552-102 R0 2[...]

Informatio n furnished by SMC Networks, Inc. (SMC) is believed to be accu rate and reliable. However , no respo nsibility is as sumed by SMC for its use, no r for any infringem ents of paten ts or other rights o f third parties which ma y result from its use. No license is granted by impl icatio n or othe rwis e unde r any pat ent or patent rights [...]

L IMITED W ARRAN TY Limited Wa rranty Limite d W arra nty Stat ement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defe cts in wor kmanship and materials , under nor mal use and service, for the applicable warranty term. All SMC prod ucts carry a standard 90-day limited warran ty fr om the d ate of purcha se from SMC o r its[...]

L IMITED W ARRAN TY IN F ACT OR BY OPERA TION OF LA W , S T A TU TORY OR OTHE R W ISE, INCLU DING W ARRAN TIES OR CO NDITIO NS OF MERCH ANT ABIL ITY AND FITNESS FOR A P AR TICULAR PURP OSE. SMC NEITHER A SSUMES NOR AUTHORI ZES A NY OTHER PERSON TO A SSUME FOR IT ANY OTHER LIABI LITY IN CONNECTION WITH THE SALE, INST ALLA TION, MA INTENANCE OR USE O[...]

vii C OMPLIANCES FCC - Class B This equipment h as been t ested and found to co mply with t he limits for a Class B digital devic e, pursua nt to P art 15 of the FCC Rule s. These limits are desi gned t o provide reasona ble pr otect ion agai nst har mful interf eren ce in a r esident ial ins tall ation. Thi s equipm ent gen erates, u ses a nd can [...]

C OMPLIANCES viii Items (b) and (d) are indic ated on the labe l. Th e Ringe r Equiva lence Number ( REN) is used to d eter mine how m any devi ces can be connecte d to you r telepho ne lin e. In most areas , the su m of the R EN of all th e devices on any one line shou ld not e xceed 5.0. If too ma ny devi ces are attac hed, the y may not rin g pr[...]

C OMPLIANCES ix EC Conformance Declaration - Class B SMC co ntact for these product s in Eur ope is: SMC Net work s Europe , Edificio Con ata II, Calle Fruc tuós Gelaber t 6-8, 2 o , 4 a , 08970 - Sant Joan Despí, Barcelon a, Spai n. This inform ation technol ogy equip ment com plies with t he requ irement s of t he Low V oltag e Direct ive 73 /2[...]

C OMPLIANCES x Australia AS/NZS 3548 (1995) - Class B SMC cont act for products in Au stralia is: SM C Com muni cations Pty. Ltd. Suit e 18, 12 T ryon Road , Lind field NSW2 070, Phon e: 61-2 - 941 60437 Fax: 61-2-9 4160474[...]

i T ABLE OF C ONTENTS 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Key Featur es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 2 2 Hardware Installation . . . . . . . . . . . . . . . . . . . . . 2-1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Des[...]

T ABLE OF C ONTENTS ii System I nformation Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Configu ration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 8 Uninstalling Modem Software . . . . . . . . . . . . . . . 8-1 A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 You Ca nnot Co n[...]

1-1 C HAPTER 1 I NTRODU CTION The EZ Connect ADSL USB Mode m provides hi gh-speed In ternet access over existing phone lines b y making use of previo usly unused frequenc y bandwidth above the voic e band. By plac ing ADSL signals ab ove the freque ncy of the voice signal , ADSL servi c e c an coe xist on the s ame line wi th your tele phone servi [...]

I NTRODUCTION 1-2 and oth er multi m edia services requ iring guarante ed Quality of Servic e (QoS). This de vice enables true telec ommuting for th e first time b y provi ding co mplete ac cess to Inter net and corpo rate resour ces v ia multi protocol encapsulati on (includi ng TCP/IP , Novell ’s IPX, and Windows NetBEUI net work protocol s). N[...]

I NTR ODUC TION 1-3 • Sup ports Wi ndows 98, Win dows 98 Second Editi on, and Windows 2000 • Deliver s USB plug -and-play inst allation and configur ation[...]

I NTRODUCTION 1-4[...]

2-1 C HAPTER 2 H ARDWARE I NSTALLATION Before installing the SMC ADSL USB Mode m verify that you have all th e items l isted und er “Pa ckage Co ntents .” If an y of the items are miss ing or damaged, contact your lo cal SMC distrib utor . Also be sur e you hav e all the ne cessary cabling befo re installing the modem. Package Contents After un[...]

H ARDWAR E I NSTAL LATION 2-2 Desc ription of Hardware Settin g up the EZ Co nnect ADSL USB M odem involves connec ting the dev ice ’ s cables and install ing the driver software. N ote that Wind ows 98, 98 SE, or 2000 should alre ady be installed on the comput er bef ore instal ling the dr iver software. The fo llow ing fig ure sho ws the co mpo[...]

H ARDWAR E I NSTALLATION 2-3 LED Functions The EZ Connect ADSL USB Modem contains two LEDs on the top panel, one is marked “ Da ta ” and the other “ Power ” . The operatio nal status of the modem is indic ated by the LED condit ions li sted below . Power Requirements USB de vices can be either self-p owered o r bus -powered . A devi ce whic[...]

H ARDWAR E I NSTAL LATION 2-4 • Note that to share Internet access on your network, you will need t o install appr opriate Inter n et- s hari ng software o n one PC . The ADSL network must mee t the following minimum require ments: • ADSL serv ice from your loca l teleph one company or have access to an ADSL DSLAM (Di g ital Subscrib er Line Ac[...]

H ARDWAR E I NSTALLATION 2-5 Connect the System Phone Line Configuration The EZ Conn ect ADSL USB Modem sup ports du al-mode operati on for both f ull-rat e G.dmt and econ omical G.lite. Y our service provi der will therefore atta ch the outside ADSL line to a da ta/ phone sp litter . Y ou can th en conne ct you r phones and c omputer direct ly to [...]

H ARDWAR E I NSTAL LATION 2-6 4. Instal l the driver best suited for your con nection need s as descri bed i n the n ext ch apter.[...]

3-1 C HAPTER 3 D RIVER I NSTALLATION The CD that comes wi th the package contains al l the software driver s availabl e for the EZ C onnect A D SL USB Mo dem. A RELEASE .TXT file t hat desc ribes the contents of the CD is in the root dir ectory. L AN, W AN and A TM mode m drivers are st ored in separat e subdi recto ries. S elect the drive r you n [...]

D RIVER I NSTALLATION 3-2 driver s. Severa l differe nt protocols are used on top of A TM. The p rotoc ol requir ed in your conf igurat ion depen ds on the equip ment deploye d by you r DSL se rvice pr ovide r . Th ere ar e sever al poss ibili ties: • Point to Point Pr otocol (PPP) Ove r ATM (R FC 2364) - PPP provid es sessio n setup, user au the[...]

D RIVER I NSTALLATION 3-3 • ATM d river - this drive r works in conjun ction wi th the ATM servi c es prov ided by Windows. Cal l establis hment is also perfor med through Win dows Dial -Up Networking . This driver suppor t s P PP (RFC 2364) with PVC or SVC conn ections. The devic e driver s are summariz ed in the table below: Driver Type Protoco[...]

D RIVER I NSTALLATION 3-4 Prerequisite Information The fol lowing informat ion may be require d, depen ding on the driver you install . Contac t your DSL serv ice provi der before proceeding with soft ware install ation. • IP Addr ess Sett ings - th e software insta llation pr ocess allo ws the serve r to dynamicall y assig n IP Ad dress sett ing[...]

D RIVER I NSTALLATION 3-5 * These i tems are only req uired if you are not using default valu es.[...]

D RIVER I NSTALLATION 3-6 Running the Setup Program Note: Please vi ew the READ ME.TX T file on th e CD for pr oduct relat ed info rmatio n. 1. Start up your PC with the modem disconnect ed . 2. Afte r Windows st arts, ins ert the CD- ROM that come s with the EZ Co nnect A DSL USB Modem in your CD dri ve, and c lick Setup.exe to s tart t he install[...]

D RIVER I NSTALLATION 3-7 5. S pecify th e drive r type and click Next . Then specify the VPI (Virtual Path), VCI (Virtual Channe l), Layer 3 Encapsulatio n type, and Modu lation type, and clic k Next . Check with your servic e provi der for the co rrect set tings. 6. Th e “ Start Copying Files ” window will be red isplayed. Y ou may rev iew th[...]

D RIVER I NSTALLATION 3-8 Installing the M odem Note: For W indows 98 SE ap plications, you may need the Windows 98 SE source f iles t o complete t he installa tion. Micros oft Wi ndows has a n auto -dete ct fe ature, known as “ Plug and Play, ” that is capable of identifying whe n new hardware has been in stalled. Af ter yo u run t he set up p[...]

D RIVER I NSTALLATION 3-9 Note: Rega rdless of t he driv er typ e insta lled, the ins t allat ion procedu re will aut omatic ally configure t he TCP / IP settings. If you nee d to change th ese sett ings, refer to Chapter 4: “ Modi fying TC P/IP Ne twork ing Opt ions. ”[...]

D RIVER I NSTALLATION 3-10[...]

4-1 C HAPTER 4 M ODIFYING TCP/IP N ETWORKING O PTIONS WAN USB Driver Microsoft Windows 98, First and Second Editions TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From yo ur PC deskto p, double c lick th e My Computer icon.[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-2 Note: The icon nam e may d iffer from t hat sp ecified abov e. The SMC con nection i con will be ide ntified as “ DSLWanUsb-Lin e 0 ” in the Devic e N ame co lumn when details are vie wed from the “ Di al-Up Networking ” window (View - Details). 4. Fro m the “ Server Types ” tab of the “ SMC[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-3 5. Th e “ TCP/ IP Settin gs ” window is used to modify t h e IP address , Name Serve r addresses and/or default gateway. • You can change the I P address to a user-define d address by se lecting Specify an IP address (cli ck insid e the circl e to the left of it) and typing the address i n the spac[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-4 Microsoft Windows 2000 TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From yo ur PC deskto p, right clic k the My Network Places icon and sele ct Proper ties . 2. Fro m the “ Net[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-5 4. Th e “ Inter net Pr otoco l (TCP/I P) Pro pertie s ” window is use d to modify the IP addr ess and DNS Se rver add r ess es. • You can change the I P address to a user-define d address by sele cting Use the fo llowing I P addres s (click in side th e circle to the lef t of it) an d typing the ad[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-6 LAN USB Driver Microsoft Windows 98, First and Second Editions TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. Fro m the “ Control P anel ” window ( Start - Settings - Control P[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-7 3. Fro m the “ IP Addr ess ” tab of t he “ TCP/IP Prop erties ” window, select eithe r the Obtain an IP address Automatical ly or Specify an IP Addr ess optio n, dependi ng on your n etwork s etup. I f you se lect Specify an IP addr ess , ty p e t he IP A ddress and Subnet Mask in the sp aces pro[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-8 4. Th e “ Gat eway ” tab allows y ou to add or remove gateways. Consul t with you r networ k administr ator to de ter min e the appropriat e addresses for your i ndividual needs . 5. T o add a new g ateway, t ype the addre ss in the New gateway fiel d and cli ck Add . The new g ateway will appear in t[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-9 Microsoft Windows 2000 TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From the PC des ktop, right click the My Network Places icon and select Properties . 2. Double cl ick the SMC[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-10 4. Th e “ Inter net Pr otoco l (TCP/I P) Pro pertie s ” window is use d to modify the IP addr esses and DN S Server addre s ses. • You can change the I P address to a user-define d address by sele cting Use the fo llowing I P addres s option (c lick inside the circle to the lef t of it) and t yping[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-11 ATM USB Driver Microsoft Windows 98, Second Edition TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From yo ur PC deskto p, double c lick th e My Computer icon. 2. Fro m the “ M[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-12 4. Fro m the “ Server Types ” tab of the “ SMC Dial-Up PP P Connec tion ” window, s elect TCP/IP (marked with a check in the box to the lef t) and click TCP/IP Settings .[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-13 5. Th e “ TCP/ IP Settin gs ” window is used to modify t h e IP address , Name Serve r addresses and/or default gateway. • You can change the I P address to a user-define d address by se lecting Specify an IP address (cli ck insid e the circl e to the left of it) and typing the address i n the spa[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-14 Microsoft Windows 2000 TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From yo ur PC deskto p, right clic k the My Network Places icon and sele ct Proper ties . 2. Fro m the “ Ne[...]

M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-15 3. Fro m the “ Networki ng ” tab of the “ SMC Dial-Up PPP Connec tion Properti es ” window, select Interne t Protocol (TCP/IP) and click Properties .[...]

M ODIFYING TCP/IP N ETWORKING O PTION S 4-16 4. Th e “ Inter net Pr otoco l (TCP/I P) Pro pertie s ” window is use d to modify the IP addr ess and DNS Se rver add r ess es. • You can change the I P address to a user-define d address by sele cting Use the fo llowing I P addres s (click in side th e circle to the lef t of it) an d typing the ad[...]

5-1 C HAPTER 5 C USTOMIZING C OMMUNICATION S ETTINGS Once the SMC EZ Con n ect ADSL USB Modem and software have been in stalled t he commun ication set tings may be easily up dated by perf orming the following s teps 1. From yo ur PC deskto p click Start - Pr ograms - SMC DSL Modem - Configure . A no tification me ssage will appe ar indi catin g th[...]

C USTO MIZI NG C OMMUNICATION S ETTINGS 5-2[...]

6-1 C HAPTER 6 U PDATING THE M ODEM S OFTWARE Once t he EZ Connect A DSL USB Modem has been in stalled, updat ing to a new versi on of the softwar e is a simp le proc ess as detaile d below. 1. From yo ur PC deskto p click Start - Pr ograms - SMC DSL Modem - Configure . A no tification me ssage will appe ar indi catin g that the se tup process has [...]

U PDAT ING THE M ODEM S OFTWAR E 6-2 8. Pr oces sing w ill contin ue w ith St ep 2 of “ Runni ng the Setup Prog ram. ” Pl ease tu rn to pa ge 3-6, Step 2 to c omplete the insta llatio n portion o f the upda ting pr ocess.[...]

7-1 C HAPTER 7 C ONTROL P ANEL A PPLICATION The EZ Connect ADSL USB Modem contr ol panel prog ram provi des a quick and easy way to conf igure and ch eck the performanc e of the mode m and the AD SL connection. When open, the monitor window update s every 2 se conds. Note: The following scre en shots of the modem Co ntrol Panel are preli minary and[...]

C ONTR OL P ANEL A PPLICA TION 7-2 Physical Link Status Tab The “ Ph ysic al Li nk Sta tus ” tab of the “ SMC DSL Mode m ” window (Contr ol Panel) al lows you to r eview the cur rent st ate of the E Z Connec t ADSL USB Mo dem and conne ction. When the green indi cator is on in the Link Sta tus fi eld, it indicates that a connect ion has bee[...]

C ONTR OL P ANEL A PPLI CATION 7-3 System Information Tab The “ System Information ” tab disp lays the release number of t he EZ Con nect ADSL USB Mode m drive r , the firm ware releas e numb er , an d the contro l panel versio n tha t you ar e curr ently usin g.[...]

C ONTR OL P ANEL A PPLICA TION 7-4 Configuration Tab The “ Co nfig urat ion ” tab o f fers driver appropr iate Modulatio n, Encaps ulation, and VPI and VCI values . If you are us ing a W AN or A TM dr iver , o nly the Modul ation type will be disp laye d and may be mo difie d. For L AN dr iver appli catio ns, you will be able to vie w and modif[...]

8-1 C HAPTER 8 U NINSTA LLING M ODEM S OFTWARE Y ou can rem ove the SMC EZ Conn ect ADS L USB Mode m softwa re driver s by performing the followi ng steps. Note: The USB ca ble shoul d not be un plugge d until a fter the uninst all proces s has be en complet ed. For Windo ws 98 applicat ions, the c able mus t be un plugged immed iately following St[...]

U NINSTALL ING M ODEM S OFTWAR E 8-2 Note: The screen for Windo ws 2000 applicati ons will not ask you to rebo ot the sy stem. Cli ck Fini sh to compl ete the Uninstall process . 7. Unplu g th e USB cable f rom the PC . Note: The USB cable must be unpl ugged be fore t he syste m is reboot ed. For W indows 98 applic ations , the c able mus t be unpl[...]

A-1 A PPENDIX A T ROUBLESHOOTING Check th e following tro ubleshoo ting points be fore conta cting SMC T e chnical Sup port. You Cannot Connect to the Network • Check the phone and USB cab les for w ear or loos e wires; and repla ce any defective ca ble s if nece ssary. Ma ke sure the cable is s ecurely attached to the mode m ’ s RJ-11 port; an[...]

T R OUBLESHOOTI NG A-2 Provider. T hen rebo ot your comp uter to enable the new s ettings.[...]

B-1 A PPENDIX B S PECIFICATIONS ADSL Specifications Standar ds Conform ance Basic ADSL: ANSI T1. 413 Issue II (ful l rate ADSL), I T U G.99 2.1 (G.dmt), ITU G.9 92.2 (G.li te), G.994. 1 (G.hs) T ransport Protoc ols: RFC 1 557 (IP/A TM), RFC 23 64 (PPP/A TM) A TM Attrib utes: ATM Transm ission Conve rgence, ATM Fram ing (with traffic shapin g), ATM [...]

S PECI FICA TIONS B-2 Media Connection USB c able connect ion to PC - 90-ohm sh ielded USB ca ble, max le ngth 5 m (16 f t) RJ-11 ph one wire connect ion to ADSL provider PC Requireme nts Host I nter face: USB Spec ificatio n 1.1 or up System Requir ements : A PC an d Windows 98, 98 Second Editio n, or 20 00 operating system Physical Characteristic[...]

S PECIFICATIO NS B-3 Te m p e r a t u r e Operating 3 2 to 104 ° F (0 to 40 ° C) Storage -40 to 1 6 0 ° F (-40 to 70 ° C) Humidity 5% to 95% (non -condensing ) Compliances CE Mar k Emis sions FCC Class B VCCI Cl ass B Indust ry Canada Cl ass B EN55022 (CISPR 22) Class B C-Tick - AS/NZS 3548 (1995) Class B Immu nity IEC 1000-4 -2/3/4/6 Safety UL[...]

S PECI FICA TIONS B-4[...]

C-1 A PPENDIX C O RDERING I NFORMATION EZ Connect ADSL Products and Accessor ies SMC7 003-USB ADSL USB Modem[...]

O RDE RIN G I NFOR MATION C-2[...]

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6 Hughes Irvine, C A 9261 8 Phone: (949 ) 707-2400 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. an d Canada (2 4 hours, 7 days a week ) (800) SMC-4-YOU; (94 9) 707-2400; (949) 707-2460 (Fax) From Europe (8:00 AM - 5:30 PM UK Greenwich Mean T ime) 44 (0) 1188 7487 40; 44 (0) 1189 74 8741 (Fax) INTERNET E-mail a ddresses: techsupp ort@smc.c om europea [...]