Smart Technologies X800 manual

PLEASE THINK BEFORE YOU P RINT SMART Boar d™ X800 Ser ies Interactive Whiteboar d User’ s Guide[...]

Product registration If you register your SMART product, we’ll notify you of new features and software upg rades. Register online at www .smarttech.co m/registration . Keep the following inform ation available in case you need to cont act SMART T echnical Support. Serial number: _____________ _______________ ______________ _________ Date of purch[...]

Import ant information Before you install and use your SMART B oard™ X800 series interactive whiteboard, read the following warnings care fully . Failure to read the wa rnings below , or to follow the installation instructions included with yo ur SMAR T product could result in per sonal injury or product damage. NOTE In this document, th e term ?[...]

ii | IMPORTANT INFORMATION • T o prevent injury or product and property damage, use only the mo unting hardware supplied with your SMAR T Board X800 series interactive whiteboard when you in stall your product on drywall. The mo unting hardware provided with other inter active whiteb oards may not be strong enough to support the weight of SMART B[...]

iii | IMPORTANT INFORMATION • Do not allow cleaner to flow onto th e reflective strips at th e edges of the interactive whiteboar d’ s frame, or into the pe n tray slots. • Do not set up and use your interactive whiteboa rd in an area with excessive levels of dus t, humidity o r smoke. • If your SMART Board interactive wh iteboard requir es[...]

iv | IMPORTANT INFORMATION[...]

Content s Important information .... ................ ................ ................ ................. ................ ................ i 1 About your SMART Board X800 series in teractive whiteboard ........ ................ ..... 1 Features..... ................ ................ ................ ................ ................ ..............[...]

vi | CONTENTS Tips for trouble-free performance ................. ... .... ... ... ... ................ .... ... ... ... ... 29 Keeping the writing surface clean ........ ................... ................ ................... ... 30 Troubleshooting your SMAR T Board interactive whiteboard ........ ................... ... 31 Adjusting the projecte[...]

Chapter 1 About your SMAR T Board X800 series interactive whiteboard Y our SMART Board X800 series interactiv e whiteboard is the most advanced and intuitive touch sensitive, front projection in teractive whiteboard in the world, featur ing SMART’ s propriet ary DViT™ ( Digital V ision T ouch) technology . Its modular and expandable hardwa re a[...]

2 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Features Y our SMART Board X800 series inter active whiteboard includes the fam iliar features of other SMART Board interactive whiteboa rd series. In addition, it features the ability for two users to draw simultaneously over the entire interactive surface , en abling imp[...]

3 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Feature highlights Sof tware T o u se all the feat ures of you r interactive whiteboard describe d in this guide, go to smarttech.c om/down loads and ensure that you have the lastest version of SMART software and SMART Produ ct Dr ivers installed on your computer . Dual sk[...]

4 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Underst anding how your SMAR T Board interactive whiteboard works Y our interactive whiteboard f unctions as an input device for your computer , just like a mouse, enabling you to work in any a pplication on your comp uter from your intera ctive whiteboard. When you touch [...]

5 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Included p arts and accessories Y our SMART Board X800 ser i es interactive whiteboard includes the fo llowing accessories. Pens There are two pen s included with your inte ractive whiteboard. P ick up a pen and press one of the four color butto ns on the p en tray (black,[...]

6 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD[...]

Chapter 2 Inst alling and securing your SMAR T Board interactive whiteboard In this chapter Refer to these topics for inform ation about mounting your SMART Board X800 series interactive whitebo ard on a floor stand or on a wall. Environmental requirements ................ ................... ................ ............... page 7 Installing your [...]

8 | CHAPTER 2 – INSTALLING AND SECU RING YOUR SMART BOARD INTERACTIVE WHITEBOARD Inst alling your SMAR T Board interactive whiteboard Follow the procedure outline d in the inst allation documen t inclu ded in yo ur intera ctive whiteboard’ s bo x to inst all your interactive whiteboard. If you purcha sed a floor st and, wall-mount or an inte ra[...]

9 | CHAPTER 2 – INSTALLING AND SECU RING YOUR SMART BOARD INTERACTIVE WHITEBOARD CAUTIONS • If you ne ed to lean yo ur interactive whiteboard again st a wall before you mount it, make sure that it remains in an upright position, resting on its pen tray brackets, which are designe d to sustain your inter active whiteboard’s weight. • Do not [...]

10 | CHAPTER 2 – INSTALLING AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD Securing the pen tray and interactive whiteboard Because your SMAR T Board in teractive whiteboard’ s pen tray is detachable, you might want to safeguard it—and your inte racti ve whiteboard—by anchoring it with a security cable (not included ). Underneath t [...]

Chapter 3 Connecting your interactive whiteboard to your computer In this chapter Refer to these topics for info rm ation about connecting your SMAR T Board X800 series interactive whiteboard to your co mputer . Connecting the USB cable...... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... page 11 Installing SMART Pr[...]

12 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER This location provides access to the USB re ceptacle without hav ing to remove your interactive whiteboar d from the wall. T o connect the USB cable 1. Connect one end of the included USB cable to a USB A rece pt acle on your computer . 2. Connect the other end of the USB c[...]

13 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER NOTE In most case s, SMART Prod uct Driver s is downloaded automatically when you install SMART Notebook™ or SMART Meeting Pro™ sof tware. 2. If it’s not alre ady on, turn on your projector to see the pr ojected computer image on your interactive whitebo ard. 3. Locat[...]

14 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Matching your computer ’s re solution to your projector ’s resolution Ensure that the resolution settings for your projector and compu ter match. If your computer ’s reso lution doesn’t match the projector’s native resolution , the image won’t appear correctly o[...]

15 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER 3. If you have more than one SMAR T product connected, select the appro priate interactive whiteboard. 4. Click Advanced Settings , and then click Calibrate . The Calibration window opens. This can take a few moments while your system sets up. 5. Use the tip of a pen tr ay [...]

16 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER T o orient your interactive whiteboa rd 1. Press the Orienta tion button on the pen tray (see p age 20). The orient ation screen opens. 2. Pick up a pen from the pen tray . 3. Beginning at the upper -l eft corner of the scr ee n, touch the center of the target firmly with t[...]

17 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Connecting a guest laptop If you want to connect a guest laptop with out installing SMART Product Drivers on it, disconnect the USB cable from your re sident computer , and then connect it to the laptop. Y ou’ll immediately have touch control of the interactive wh iteboar[...]

18 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER[...]

Chapter 4 Using and maint aining your SMAR T Board interactive whiteboard In this chapter Refer to these topics for info rmation about using and maint aining your SMAR T Board X800 series interactive whiteboard. Getting started .................... ................. ................... ................ ............. page 19 Using the pen tray.. ...[...]

20 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD If your interactive whit eboard is in standby mode, the Power bu tton on the pen tray is unlit. Press the Powe r button to wake up yo ur interactive whiteboard. Pr ess the Power button again to return it to standby mode. When you turn on or reset your inter active whit[...]

21 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Help button Press this bu tton to access on-screen Help options, including links to online Help files, the SMART Connection wizard and co ntact informatio n for SM ART technical suppor t. Ready light The Ready light is solid gree n when the system is operating correctl[...]

22 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Using the pen tray In addition to providing a convenient place to hold the pens and the eraser , the pen tray on your SMART Board X8 00 series interactive whit eboard has sever al controls, sensors and indicators. Pen tray buttons In the cent er of the pen tray , there[...]

23 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD For more informatio n about customizing your settings, open the online Help by pressing the Help button on the pen tray , selecting Help Center , and then selecting SMART Hardware Settings . Using Ink A ware Ink Aware integr ates SMART sof tware with applications inclu[...]

24 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD W riting, selecting and erasing using object awareness Y our SMART Board X800 series interactiv e whiteboard features object awaren ess, which means you can pick up a pen and write, select or erase without replacing th e pen. SMART sof tware interpret s your intent whe[...]

25 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Selecting and deselecting an object (clicking) Quickly press an d release the inter active surface to select or de select an object or option. This performs a standard mouse click. NOTE This gestur e starts programs if you r operating system is set to start application[...]

26 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Dragging an object, scroll bar or window Press the ob ject, scroll bar or window o n the interac tive surface. Ke ep your finge r on the object and slowly mo ve it to its new position. W he n you re ac h the position you want, release your finger . Erasing digital ink [...]

27 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Best practices for gestures and tools Follow these guidelines when you use gestures and tools with your interactive product. • Hold your fing er s per p en dic ula r (9 0° ) to the interactive surf ace at the cont act point. • Keep your thumb and oth er fingers aw[...]

28 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD • Keep your other hand, elbo ws and loos e clothing away from the interactive surface. They can generate un intentional commands. • For “click” commands, quickly tap your fi nger on the interactive surface. Also, make sure you lif t your finger far enough away [...]

29 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD T ips for trouble-free performance • Connect your interactive wh itebo ard to a USB interface that’ s recognized by the operating system. • Don’t obstruct the cameras’ view of the interactive whit eboard’s surface or edge s. For example, don’t place magne[...]

30 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD • Don’t use abrasive erasers or har sh chemicals to clean your product. • Don’t set up and use your interactive whiteboard in an area with high levels of dust, humidity or smoke. • Don’t use compressed air to clean th e interactive whiteboard’ s cameras b[...]

T roubleshooting your SMAR T Board interactive whiteboard In this chapter Refer to these topics for inform ation about troubleshootin g your SMART Board X800 series interactive whiteboard. Adjusting the projected image ... ................... ................ .................... ... page 31 Resetting your interactive whiteboard ........ ..........[...]

32 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Resetting your interactive whiteboard If your interactiv e whit eb o ard be ha ve s er ra tically or becomes unresponsive, possibly because of an electrosta tic discharge, a power interruption or some other event, you might be able to restore normal operatio n by resetting y[...]

33 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting tip s T ry the troublesho oting tips in this t abl e if the Ready light indicates that your interactive whitebo ard is operating normally , but yo u’re still encountering problems. Symptom/observation Cause Solution There is no image projected on your inte[...]

34 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD The SMART sof tware icon doesn’t appear in the Windows notification ar ea or Mac Dock. SMART Board T ools isn’t running. S tart SMART Board T ools. For Windows computers, select Start > All Programs > SMART T echnologies > SMART Product Drivers > SMART Board [...]

35 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting using the Ready light Y ou can troubleshoot your interactive whit eboard using th e Ready light, together with other observable symptoms and behavior s. Before you start tro uble shooting, see page 20 to locate the Re ady light, and then fa miliarize yoursel[...]

36 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 1: Getting started Y our in teractive w hiteboard is n’t receiving power . Y our interactive w hit eboard is rece ivin g power but isn’t communi cating correctly with your compute r . A flashing green Ready ligh t might be normal if you want touch-only operatio[...]

37 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 2: Diagnosing power issues If the Ready light is off, the intera ctive whiteboard isn’t receiving power . If the computer is in standby mode, the Power button on the pen tray is of f. Press the Power button or touch the interactive surface to wake up the com p ut[...]

38 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 3: Ready light red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating successfully wi th your computer . In most cases, pen tray light s don’t turn on and the screen isn’t responsive to touch. The interacti[...]

39 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 4: Ready light is flashing green This is the normal mouse mode st ate when SMART Product Drivers isn’t installed on your computer . This mode might be desirab le for o ccasional or gue st user s who don’t require the use of SMAR T Board T ools or pen tray funct[...]

40 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 5: Read y light is green A solid green light indica tes that the inte ractive whitebo ar d is working correctly . However , if the pen tray tools don’t work as expect ed, or if the interactive whiteboard isn’t sensitive to touch, use the following fl owchart to[...]

41 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting using SMAR T Board Diagnostics If you touch the int eractive whiteb oard’s surface and nothin g happens, or if ther e is no digital ink or the ink appear s in some locations and not in others, use SMART Boar d Diagnostics to help identify and resolve these[...]

42 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Checking the interactiv e whiteboard’s calibrati on If digital ink appea rs only in cert ain ar eas when you write on the interactive whiteboard, or no ink appears, the inte ractive whiteboard could be incorrectly calibrated. Y ou can test the calibration using SMAR T Boar[...]

43 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Cont acting SMAR T T echnical Support SMART T echnica l Support welcom es your call. Before contacting S MART T echnical Support, make note of yo ur SMART Board interactiv e whiteboar d’s serial number , and then note it in the inside cover of this manual (if you pri nted [...]

44 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Removing the pen tray It might be necessary to remove the pen tray wh en you transport or service your interactive whiteboar d. WA R N I N G There are no user-se rviceable part s inside the pen tray . Do not disassemble the pen tray . NOTE Y ou don’t need to wear ESD prote[...]

Appendix A Hardware environment al compliance SMART T echnologies supports g lobal ef fort s to ensur e that ele ctronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manner . W aste Electrical and Electronic Equipment regulations (WEEE Directive) W aste Electrical and Electronic Equipment regulations apply[...]

46 | APPENDIX A – HARD WARE ENVIRONMENT AL COMPLIANCE China’ s Electronic Information Product s regulations China regulat es pr od u cts that are cla ssif ied as EIP (Electronic Information Product s). SMART T echnologies products fall u nde r this classification and meet the requirement s for China’s EIP regu lations. U.S. Consumer Product S[...]

Appendix B Customer support Online Information and Support Vis it www .smartt ech.com/support to view and download user’s guides, how-to and troubleshootin g ar ticles, sof tware and more . T raining Vis it www .smartt ech.com/trainingcenter for training materials and information abo ut our training services. T echnical Support If you experience [...]

Index A accessories eraser, 5 pen tray pens, 5 power supply, 5 USB cable, 5 wall-mounting kit, 5 B buttons customizing, 22 flashing, 34 Help, 21 Keyboard, 22 orientation, 20 pen tray, 20 power, 20 Right-click, 22 C Cables security, 10 cables USB, 11 calibration, 14 calibration error, 35 cameras calibrating, 14 cleaning, 30 components, 2 computer re[...]

50 | INDEX interactive whitebo ard components, 2 L laptop, 17 lights, meanings, 21 lock location, 10 Lockable pe n option, 24 , 34 , 35 M models, 2 O object awaren es s, 24 online suppor t, 47 orientation, 15 orientation button, 20 P pen tray, 3 buttons, 20 , 22 cleaning, 30 customizing buttons, 22 lights, 20 power module, 20 removal, 44 pens, 5 po[...]

[...]

T oll free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www .smarttech.com[...]