Smart Technologies D600i4 manual

PLEASE THINK BEFORE YOU P RINT SMART Boar d™ 600i4 and D600i4 Interactive Whiteboar d Systems Configuration and User’ s Guide[...]

Product Registration If you register your SMART product, we’ll notify you of new feat ures and software upgrades. Register online at www .smarttech.com/us /Pro duct+Registration . Keep the following inform ation available in case you need to cont act SMART T echnical Support . Serial Number: _____________ _______________ ______________ _________ [...]

Import ant Information Read This Section First Before you install and use your SMART Board™ 600i4 or D600i4 interactive whiteboard system, read and understand th e safety warnings and precautions in this user ’s guide and the included warnings document. These safety warning s and precautions describe the safe and corr ect opera tion of your int[...]

ii | IMPORTANT INFORMAT ION Safety W arnings, Cautions and Important Information W ARNINGS – GENERAL • Failure to follow the inst allation instructio ns included with your interactive whiteboard system, or found in this guide, can result in personal injur y or product damage. • T o reduce the risk of fire or electric shock, do not expose any [...]

iii | IMPORTANT INFORMAT ION • There are no user-serviceable p art s inside the pen tray . Only qualified personnel shou ld disassemble th e pen tray’s printed circuit boa rds, and this procedure must be d one with proper elec trost atic discharge (ESD) protectio n. W ARNINGS – PROJECTOR • Do not star e (or allow children to st are) directl[...]

iv | IMPORTANT INFORMAT ION • This project or detects its remaining lamp life. Replac e the lamp when a lamp life warning message appears. If you continue to use the proje ctor after the replacement message a ppears, the lamp can shatter or bur st, scattering glass throughou t the projector . • If the lam p has shat tered or bur st: – Call yo[...]

v | IMPORTANT INFORMAT ION • When return ing the projector to the boom , replace all of the screws that you removed wh en you remo ved the pr ojector . Failure to do so can r esult in the projector falling from the boom, causing personal in jury or product damage. • T o reduce the risk associated with a leaking battery in your projector’s rem[...]

vi | IMPORTANT INFORMAT ION • Do not block the proje ctor ’s ventilation slot s and openings. • Avoid turnin g off the proje ctor during the lamp ignition phase becau se this can lead to premature lamp failure. Keep the pr ojector lamp on for a minimum of 15 minutes before turning it of f to preserve the lamp life. • In a high altitude loca[...]

vii | IMPORTANT INFORMAT ION IMPORT ANT • Use the installation instructions in cluded in the SMART UF65 or SMART UF65w projector boom box to inst all your system. Do not use the instructions in your SMART Board inte ractive whiteboard box. • Make sure that an electrical socket is near to your SMAR T product and remains easily ac cessible during[...]

viii | IMPORTANT INFORMAT ION[...]

Content s Important Information ................ ................. ................ ................ ................ ............. i Read This Section First .......................... ................... ................ ................ .......i Safety Warnings, Cautions and Important Information ........................ ............ ii 1 About Y[...]

x| C O N T E N T S Securing the Projector to t he Boom ....... .................... ................ ............ 19 Installing SMART Software . .................... ............. ................ ................ ......... 19 3 Using Your Interactive Whiteboard System .................. ................ ................ ...... 21 Using Your Remote[...]

xi | CONTENTS Additional Composite Video Source Controls ............... ................... ...... 48 Audio Output Controls ................... ................ ................ ................... ...... 49 Network Controls .............. ................ ................... ................ ................ ... 50 System Controls ...............[...]

xii | CONTENTS Resolving Image Issues ... ......... ................ ................. ................ ............ 72 Accessing the Service Menu ........................ ................ .................... ............ 76 Retrieving Your Password ............. ................ ................ ................ ......... 76 Resetting the Project[...]

xiii | CONTENTS C Hardware Environmen tal Compliance ................. ................ .................... .......... 101 Waste Electrical and Electronic Equ ipment Regulations (WEEE Directive) 101 Restriction of Certain Ha zardous Substances (R oHS Directive) .. .............. 101 Batteries..... ................ ................ ................[...]

xiv | CONTENTS[...]

Chapter 1 About Y our Interactive Whiteboard System Y our SMART Board 600i4 or D600 i4 interactive w hiteboard syst em combines t he wall-mounted, short- throw SMART UF65 or SMAR T UF65w projector system with a SMART Board 60 0 or D600 series interactive whiteboard. Refer to these topics to le ar n more about the featur es of your SMAR T Board 600i[...]

2 | CHAPTER 1 – ABOUT YO UR INTERACT IVE WHITEBOARD SYSTEM SMAR T Board 600i4 or D600i4 Interactive Whiteboard System Features Y our SMART Board 600i4 or D600i4 interactive whiteboard system uses the SMAR T UF65 or SMART UF65w short- throw , high-offset projector . Although the projector ’s basic opera tion is the same as in earlier models, SMA[...]

3 | CHAPTER 1 – ABOUT YO UR INTERACT IVE WHITEBOARD SYSTEM Interactive Whit eboard Features Y our SMART Board 600 or D600 series interactive whiteb oard includes ma ny features of earlier SMART Board inte ractive whiteboards, such as a resistive touch screen and a pen tray . The SMART Board 600 or D600 series perfo rms best with the SMART UF 65 o[...]

4 | CHAPTER 1 – ABOUT YO UR INTERACT IVE WHITEBOARD SYSTEM SMART UF65 or SMAR T UF65w Projector System Features The SMAR T UF65 or SMART UF65w proj ector system includes a short-throw projector for use with SMART Board 60 0 or D600 series interactive whiteboards, an extended control p anel (ECP) and a sturdy support system for many dif ferent env[...]

5 | CHAPTER 1 – ABOUT YO UR INTERACT IVE WHITEBOARD SYSTEM Extended Control Panel (ECP) Y our system’s fully-l abeled ECP attaches elegantly to your interactive whiteboa rd’s bottom frame. The ECP features controls for power , source selection and vo lume adjustment, as well as an integrated USB hub that enables you to switch seamlessly betwe[...]

6 | CHAPTER 1 – ABOUT YO UR INTERACT IVE WHITEBOARD SYSTEM NOTE Some of SMART’ s older pens aren’t desig ned to reflect infrared light and the pen tray sensor s might not detect them reliably . TIP Wrap light-colored t ape around a substi tute pen to improve the r eflection of infrared light and help with tool detection . Eraser The eraser re[...]

Chapter 2 Additional Det ails for Inst alling Y our Interactive Whiteboard System Consult the includ ed SMART Board 600i4 or D600i4 int eractive whiteboa rd system installation document for instructions on how to install your produ ct and use the mounting template and extended control p anel (ECP). IMPORT ANT Use the instructions inclu ded with you[...]

8 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Environment al Requirements Before installing you r SMART Board 600i4 or D600i4 intera ctive whiteboard system, review the following envi ronmen tal requirements. CAUTION • Do not operate this unit immediately after moving it from a cold loca tion to a warm lo[...]

9 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Environment al Requirement Parameter Operating t emperatur e • 41°F to 9 5°F (5°C to 35°C) from 0' to 6000' (0 m to 1829 m) • 41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1829 m to 298 7 m) S t orage tem perature -40°F to 122?[...]

10 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Choosing an Inst allation Location Choose a location for your SMAR T Board 600i4 or D600i4 in teractive whiteboard system that’s far from bright light source s, such as windows or strong overhead lighting. Bright light sources can cau se distracting shadows o[...]

11 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Routing the Cables When connecting cables from the SMAR T UF65 projector to SMAR T Board 660, 680 and D680 interactive whiteboards, make sure that all cables p ass along the top of your SMAR T Board intera ctive whiteboard’ s wall-mounting bracket, and then d[...]

12 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM SMAR T UF65 or SMAR T UF65w Projector Connection Diagram Y ou can connect a variety o f peripheral de vices to your pr ojector , including DVD players, VCRs, document cameras, digi tal cameras and high-d efinition sources, as well as peripheral device output s,[...]

13 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM 13. VGA1-In connector (PC analog sig nal/component video input) 14. VGA2-In connector (PC analog sig nal/component video input) 15. Composite video input connector 16. S-video input connecto r 17. Audio-L conn ector (for S-video connecto r) 18. Audio-R connecto[...]

14 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Focusing the Image T o focus the projected image, use the focus ring, located on the bottom of the SMART UF65 or SMART UF65w pr ojector (when the projecto r is facing dow nward). NOTE Ensure that you remove the projector’s plastic lens cover . T o focus an d [...]

15 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Correcting Alignment Errors Alignment errors occur when the projected imag e isn’t perpendicular to the scr een. Alignment errors can occur when you mount the SMAR T UF65 or SMAR T UF65w projector and th e SMART Board 600 or D60 0 series interactive whiteboar[...]

16 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM T ips for Adjusting the Projected Image Refer to these notes when adjusting the pro j ected image a s described in the included SMART Board 60 0i4 and D600i4 Interactive Whiteboard System Inst allation InstrIuctions . • Project a computer image (se t to the p[...]

17 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Securing the Pen T ray , Interactive Whiteboard and Projector Since you can remove the pen tray without tool s, you might want to securely attach it to its brackets. T o do this, insert two No. 8/M4 screws (not included) into the holes indicated in the followin[...]

18 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM If you already secured your pen tray bra ckets to the wall, you might need to remove the pen tray before you lock it w ith a security cable. NOTE Y ou don’t need to wear ESD protection when performin g the following procedure. T o remove the pen tray 1. T urn[...]

19 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Securing the Projector to the Boom T o learn how to secure the SMART UF65 or SMART UF65w proj ector to the boom, see the included SMAR T Board 600i4 and D600 i4 Interactive Whiteboard System Installation Instructions . Inst alling SMAR T Soft ware When you conn[...]

20 | CHAPTER 2 – ADDITIONAL DETAILS FOR IN STALLING YOUR INTERACTIVE WHITEBOARD SYSTEM[...]

Chapter 3 Using Y our Interactive Whiteboard System This chapter describes the basic operation of your in teractive whiteboard syst em, and also explains how to set up your remo te control, retriev e system information, access the projector ’s image adjustm ent options and integrate your interactive whiteboard system with peripheral devices. • [...]

22 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Using Y our Remote Control The SMAR T UF65 or SMAR T UF65w projector re mote control enables you to access on-screen projector men us and change projector settings. Installing the Remote Control Battery Follow this procedure to use the remote control for the first time or to replace the[...]

23 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Remote Control Buttons The projector remote contro l enables you to access on-screen menus and ch ange projector settings. Use the re mote control’s Po wer button (or the ECP’ s Power button) to turn the projector syste m on or off. Y ou can also use the remote control’ s Input bu[...]

24 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Adjusting Projector Settings The remote control’ s Menu button enables yo u to access the on-sc reen display to adjust the projector settings. NOTES • There are no projecto r menu options on the ECP . Keep your remote control in a safe place because the ECP is no t meant to substitu[...]

25 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Image Adjustment, cont’d H-position Moves the p rojected image’ s horizont al position lef t or right from 0 to 100. NOTE Don’t adjust this option unless you’re advise d to by a certified SMART T echnical Support S p ecialist . Y o u can apply these settin gs only after you make[...]

26 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Audio V olume Increases and decreases the projec tor ’s volume from -20 to 20. Mute On mutes the projector’s audio output. Off turns of f mute. Disable Vo l u m e Control On disables the projec tor ’s volume control and the ECP’s v olume control knob. Off enable s the volume con[...]

27 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Default, cont’d Lamp Mode Adjusts lamp brig htness to St andard or Economy . Standard displays a high- quality, bright image. Economy increases the lamp life by decreasing the brightness of the image. Auto Power Off (minutes) Sets the len gth of the auto power off coun tdown timer bet[...]

28 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Default, cont’d S tartup Screen Press Enter to access the st artup scree n menu. You can then select the typ e of startup screen ( SMART , Capture User St artup Screen or Preview St artup Screen ). This screen displays when the projector lamp is starti ng and an image isn’t displaye[...]

29 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Network Network and VGA Out The VGA out and Network feature s are Off by default. Select On to activate these features. S tatus Displays the current network st atus as Conne cted , Disconne cted or Off . DHCP Displays the s tatus of the network’ s Dynamic Host Control Prot ocol (DHCP)[...]

30 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Language Language Selects lan guage preference. Projector menu support is available in English (default), Brazilian Portuguese, Czech, Danish, Dutch, Finnish, French, German, Greek, Iberian Portuguese, Italian, Korean, Japanese, Norwegian, Polish, Russian, Simplified Chinese, S panish, [...]

31 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Using Y our Interactive Whiteboard Refer to the SMART Board 600 and D600 se ries Interactive Whiteboard Installatio n and User ’s Guide for more information on using your interactive whiteboard. When you connect your SMAR T Board interactive whiteboard system to a computer with SMART [...]

32 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM ECP Connection Diagram Number Function 1 Power and s tatus LED 2 Input 3 V olum e control 4 USB B recept acle (for you r primary computer) NOTE This USB receptacle is active only when y ou select VGA1 as the projector input source. 5 DB15 socket (ECP harness cable only) 6 USB A recept a[...]

33 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM Attaching Peri pheral Source s and Outputs to the ECP Follow these instructions if you have a perip heral device to connect to your interactive whiteboard system for a short time, such as a DVD player or a USB device. NOTES • Measure the dist ance between the projector and the periphe[...]

34 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM V ideo Format Comp atibility Both the SMART UF65 and SMART UF65 w projectors have a na tive video format and various video format compat ibility modes. Y ou can cha nge image appearances for certain formats and comp atibilities. Native V ideo Format The following table list s the native[...]

35 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM SMART UF65w Projector 1024 x 768 XGA 60 4:3 60.004 Full scr een 1024 x 768 XGA 70 4:3 70.069 Full scr een 1024 x 768 XGA 75 4:3 75.029 Full screen 1024 x 768 XGA 85 4:3 84.997 Full scr een 1024 x 768 MAC 19" 4:3 74.7 Full screen 1 152 x 864 SXGA1 75 4:3 75 Full screen 1280 x 768 SX[...]

36 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM HD and SD Signal Fo rmat Comp atibility The following tables list the project ors’ high definition and sta ndard definition format signal compatibility that you can adjust by using the aspect ra tio commands described on page 27. SMART UF65 Projector 832 × 624 MAC 16" 4:3 74.55 [...]

37 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM SMART UF65w Projector V ideo System Sig nal Compatibility The following t ables list the projector ’s vid eo system signal compatibility , particularly those deliver ed over S-Video and Com posite video connectors that you can adjust by using the aspect ratio comman ds described on pa[...]

38 | CHAPTER 3 – USING Y OUR INTERACTIV E WHITEBOARD SY STEM SMART UF65w Projector Video Mode Aspect Ratio Horizont al Frequency (kHz) Ve r t i c a l Frequency (H z) Color Signal (MHz) NTSC 4:3 15.73 59.94 3.5 8 P AL 4:3 15.63 50 4.43 SECAM 4:3 15.63 50 4.2 5 and 4.41 P AL-M 4:3 15. 73 59.94 3.5 8 P AL-N 4 :3 15.63 50 3.58 P AL-60 4:3 15. 73 59.9[...]

Chapter 4 Remotely Managing Y our Interactive Whiteboard System This chapter includes det ailed instructions on how to set up your computer or room control system to remotely ma nage your SMAR T Board 600i4 or D600i4 interactive w hiteboard s ystem setting s through an RS-232 s erial interfa ce. • Connecting Y our Room Control System to the SMAR [...]

40 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Connecting Y our Room Control System to the SMAR T UF65 or SMAR T UF65w Projector By connecting a computer or roo m control system to the SMAR T UF65 or SMART UF65w projector’s RS-232 serial interface, you can select video inputs, start up or shut down your inte ractive whi[...]

41 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM NOTES • Asynchronous mode is disabled by de fault in the projector . • All commands should be in ASCII fo rmat. T erminate all commands with a carriage re turn. • All responses from the projector are terminated with a command prompt. W ait until you receive the command [...]

42 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Projector Programming Commands Projector Powerstate Controls The SMAR T UF65 or SMAR T UF65w projec tor responds to comm ands only at cert ain power levels and times. There are five projector power states: • Powering (st artup) • On (operating) • Cooling • Confirm of [...]

43 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM See the following e xample for adjusting pr ojector brightness: >get brightness brightness=55 >set brightness=65 brightness=65 >set brightness+5 brightness=70 >set brightness-15 brightness=55 Video Source Spec ification V alues Y ou can use the source input field [...]

44 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Powerstate Controls These commands turn on or tu rn off the proje ctor and request the projector’s current powersta te. The projector’s powersta te determines whether or not cert ain comma nds are availab le at that tim e. These s ettings are always available, even when t[...]

45 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Source Selection Controls These commands switch input sources. The source typ e determines which commands can be accepted. Source Selection Response Field De scription General Source Controls The following source controls apply to all input sour ces. These controls are unavai[...]

46 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Source Control Commands These commands control th e appearance of your source. Thes e settings ar e unavailable when the projector is of f, or when the source is disconnected. See pag e 42 for setting ab solute and adju stment comman ds. get blue b lue=[current blue color set[...]

47 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Additional VGA Source Controls Y our VGA source support s all the general source controls de scribed on p age 45, as well as the commands listed in this section. These settin gs are unavailable when the projector is of f, or when the VGA sources ar e disconnected. NOTE Some o[...]

48 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Additional Composite V ideo Source Controls Y our composite video source support s all the general source contro ls described on the previous p age, as well as the commands listed in this section. These settings ar e unavailable when the projector is off, or when the composit[...]

49 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Audio Output Controls These commands control your projector ’s audio outp ut to your audio system (not included). Audio output controls a r en’t defined by the video sour ce. These settings are unavailable when the projector is off. Audio Output Information Comman ds Thes[...]

50 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Network Controls These commands contro l your projector ’s ne twork status a nd settings. T hese settin gs are always available, even when the pr ojector is off. Network Information Comman ds These commands inform you of the current network se ttings. Network Contro l Comma[...]

51 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM System Controls Enables you to switch system settin gs and access system information. System Information Commands (Active) These commands inform you of the current system settings. These comman ds are unavailable when the projector is of f. Command Response get autosignal aut[...]

52 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM System Information Commands (Passive) These commands inform you of the current system settings. These comman ds are always available, even when the projector is o ff. S ystem Control Co mmands (Activ e) These commands control the curren t system settings. These commands are u[...]

53 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM set projectionmode [t arget] =front =ceiling =rear =rear ceiling projectionmode=[t arget] set startup screen [target] =smart =usercapture =preview startup screen=[tar get] set language [ta rget] =Brazilian Portuguese =Czech =Danish =Dutch =English =Finnish =French =German =Gr[...]

54 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM System Control Commands ( Passive) These commands control the cur rent syste m settings. These co mmands are always available, even when the projecto r is off. NOTE The VGA Out a nd Network settings feat ures are Off by default. Select On to activate these features. set locat[...]

55 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Simple Network Management Protocol (SNMP) SMART UF65 a nd SMART UF65w projector s support a list of SNMP commands as described in the ma nagement information base (MIB) file . The SNMP agent support s SNMP version 1. Upload the MIB file to your SNMP management system applicat[...]

56 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Home The Home menu pag e displays basic projec tor inform ation and enables you to select the on-screen d isplay language. Control Panel This menu enables yo u to manage the projector audio and video status, ale rts and appearances, using an In ternet browser . Submenu Settin[...]

57 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Display Mode Adjusts the display output to SMART Present ation , Bright Room , Dark Room , sRGB and User modes so you can project images from various sources with consistent color performance: • SMART Present ation is recommende d for color fidelity . • Bright Room and Da[...]

58 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Lamp Reminder Select On to show or Off to hide the lamp replacement remind er when it appears. This reminder appears 100 ho urs before the recommended lamp replacement. Lamp Mode Adjusts lamp br ightness to St andard or Economy . Standard displays a high-qua lity, bright imag[...]

59 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM S tartup Screen Selects the typ e of startup screen to SMART or User . The SMART screen is the default SMAR T logo on a blue backgrou nd. The User screen uses th e saved picture from the Captur e User S tartup Screen function. Video Mute Turns the video mute setting On or Off[...]

60 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM 3D Settings This menu allows you to enable or disable 3D image display and set the format. Network Settings This menu allows you to en able or disable Dynamic Host Control Protocol (DHCP) and set the network related addresses and nam es. Submenu Setting Description 3D On/Off [...]

61 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM E-mail Alerts This menu enables you to enter your pr efer red address for re ceiving e-mail alert s and adjust related settings. Location Displays the projector ’s location (maximum 16 characters) . Contact Displays the contact name or number for projector support (maximum [...]

62 | CHAPTER 4 – REMOTELY MANAGING YO UR INTERACTIVE WHITEBOA RD SYSTEM Password Settings This menu provides a secu rity function, a llowing an administrator to ma nage projector use and enable the Admini strator Password function. NOTES • The first time you us e the password settings, the default password value is four numbers, for example, 12[...]

Chapter 5 T roubleshooting Y our Interactive Whiteboard System This chapter provides ba sic troubleshoo ting informat ion for your interactive whiteboard system. For issues not cove red in this section, contact your author ized SMART reseller o r consult the SMART Support website . • System S tatus and Warnin g Lights on p age 64 • Interactive [...]

64 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM System S t atus and W arning Light s This section describes your SMART Boar d 600i4 or D600i4 interactive whiteboard system’s thr ee status and warning light r egions and their pattern s. Refer to these tables to troub leshoot your interactive whit eboard, ECP or projec tor . [...]

65 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Integrated Interactive Whiteboard Ready Light S tatus Y our interactive whiteboard’s LED Ready light is in the lowe r-right corner of th e frame. This light ind icates the ope rational state of th e controller m odule. If yo ur interactive whiteboard behaves er ratically or be[...]

66 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Projector Ready Light s and Projector S t atus The SMART UF65 or SMART UF65w projecto r ’s two indicator LED lights (Power an d Service) are loca ted on the boom-mounted p r ojector . S pecific lig ht sequences convey information about th e state of th e projector , including [...]

67 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Projector Error S tates System administrators can solve or troub leshoot the following projector error st ates on their own prior to contacting technical su pport. Performing an initial trou bleshooting on your projector will reduce the time of a support call. Y our Projector Do[...]

68 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM The “Projector Overhea ted” Message Appears If the “Projector Overheated” ind icator message appears an d the projector turns of f during use, one of the following issues is occurring: • The projector is overheating intern ally . The projector can overhe at because of [...]

69 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM The “Color Wheel Fa ilure” Message Appears If the “Color Wheel Failure” error message appears and the pr ojector turns of f during use, the projector ha s a color wheel issue. T o resolve the “Colo r Wheel Failure” error 1. Turn of f the projector , and then wait 15 [...]

70 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM The Ready Light Isn’t Lit If your Ready light isn’t lit, one of the following issues is occurring: • There was a power out age or a power surge. • A circuit breake r or a safety switch was tripped. • The projector isn’t connec ted to the po wer source. • The projec[...]

71 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Resolving Audio Issues The projecto r doesn’t have integr ated speak ers, but you can connect an audio system to the audio output connector in the proj ecto r ’s connection p anel. If no sound is coming from your audio system, perform the followin g procedure. T o resolve au[...]

72 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Resolving Image Issues Computers, peripherals, sour ce inputs and their co nnection cables may not be set up correctly to transmit their si gnals to your SMART Board interac tive whiteboard sys tem. Refer to Video Format Comp atibility on page 34 and the following section to hel[...]

73 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM No Projected Image If the projector displays no image at all, and the ECP , interactive whiteboard and projector powe r lights aren’t on, per form the following procedure. T o resolve projected image is sues 1. Ensure that the power cord is conne cted to the power outle t. 2. [...]

74 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM T o change the monitor display 1. Click Advanced Properties . 2. On the Monitor t ab, click Change . 3. Click Show all devices , and then sel ect St andard monitor types from the list. 4. In the Models list, select the resolution you need. 5. V eri fy that the re solution set ti[...]

75 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Y our Image Has a V ertical Flickering Bar If the projector displays a vertical flickering ba r , you may have different fre quency settings set on your input source. IMPORT ANT Write down yo ur setting values before adju sting any of the sett ings in the following procedure. T [...]

76 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERAC TIVE WHITEBOARD SYSTEM Accessing the Service Menu CAUTION • T o prevent tampering or unintentional changes, only system admin istrators should access the service menu. Do no t share the service menu acce ss code with casual users of your in teractive whiteboard system. • Do not adjust a ny setting[...]

Chapter 6 Maint aining Y our Interactive Whiteboard System This chapter includes meth ods for preventing damage to and proper ly cleaning your SMART Board 60 0i4 or D600i4 interactive whiteboard system. • Preventing Damage to Y our Interactive Whiteboard on p age 78 • Keeping the Writing Surface Clean on page 78 • Cleaning the Pen T ray on pa[...]

78 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Preventing Damage to Y our Interactive Whiteboard Although your SMAR T Board interactive whiteboard’ s surface is very durable, take the following p recautions to prevent damage to the interactive scr een and other component s. • Don’t use sharp or pointed object s, such as bal[...]

79 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM TIP For information on disin fecting your interactive whiteboar d, see Disinfecting Y our SMART Boar d Interactive Whiteboard . Removing Permanent Marker Ink S tains Y ou can use a high-odor dry-erase marker to remove marks from a permanent marker , because dry-erase ink contains sol[...]

80 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Cleaning the SMAR T UF65 or SMAR T UF65w Projector WA R N I N G Cleaning a boom-mounted proje ctor may result in a fall and injury . Use caution when climbing a ladder . CAUTION • Before you clean the SMAR T UF65 or SMAR T UF65w projector , press the Power button twice on the ECP o[...]

81 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Cleaning the Lamp Modu le and Projector V ents This section provides instructions for usi ng a vacuum cleaner to remove accumula ted dust from the SMAR T UF65 or SMART UF65w proje ctor ’s lamp module, vent s and slots. SMAR T recommends cleaning your pr ojector every six months. If[...]

82 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Removing th e Projector from the Boom Before you can access the projector lamp module, you must remove the projector from the boom. WA R N I N G T wo people are required to remove th e projector from the boom. T o remove the projector from the boom 1. Turn of f the projector by press[...]

83 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM 6. Using a Phillips® No. 2 screwdriver , remo ve the single screw on the bracket. Place the scr ew in a safe p lace. CAUTION The projector can fall if you move it af ter you remove this screw . 7. Using two hands, carefully unhook and remove the projecto r from the projector boom. 8[...]

84 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Accessing the Lamp Modu le T o access the lamp module, remo ve the lamp cover , and then remove the lamp from the projector. T o remove the lamp cover and lamp module 1. Pull off the outer lamp cover with your finger and set it aside. 2. Using a Phillips No. 2 screwdriver , loosen th[...]

85 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM 3. Pull up on the lamp module’s handle, and then remove the lamp. 4. Gently place the lamp module on your wor k area with the handle facing downward. V acuuming the Lamp Module and Project or V ents After you remove th e lamp cover and lamp module, vacuum the lamp module and projec[...]

86 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM 2. Thoroughly vacuum the three top vents, the lamp slot and the I/O p anel vent on the projector as indicated in the following image s for 10 seconds each. Replacing the Lamp Module and Lamp Cover After yo u vacuum the lamp module and pro jector vents, replace the lamp module and cov[...]

87 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Replacing the Projector When you’ve replaced th e lamp modu le and lamp c over , replace th e projector on the boom. WA R N I N G T wo people are required to rep lace the projector . T o replace the proje ctor on the boom 1. Using two hands, put the projector back on the boom by al[...]

88 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM 3. If applicable, replace your optional projector padlo ck. 4. Replace the projector cover on the to p of the boom. 5. Without applying pressure to the boom, replace and tighten the cover screw until it’s secure. 6. Connect all cables to the projecto r , and then att ach the cable [...]

89 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM 8. Confirm that the projector is operating and that the lamp mod ule is correctly installed by pr essing the Power button once on the remote control or ECP , and then waiting for the proje ctor to turn on completely . The ECP’s power light turns solid green when the system start s.[...]

90 | CHAPTER 6 – MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Locating Y our Projector Serial Number The serial number on the SMAR T UF65 or SMART UF65w pr ojector is located on the top mounting plate (the side away from the projector ’s lens) . Y ou can also access the serial nu mber throug h the proje ctor ’s on-scree n menu. For more inf[...]

Chapter 7 Replacing the SMAR T UF65 or SMAR T UF65w Projector Lamp This chapter provides detailed instructio ns for replacing the projector ’s lam p. • Removing and Replacing the Projector Lamp Module (this page) • Resetting the Lamp Timer on p age 94 Removing and Replacing the Projector Lamp Module If a lamp fa ils, or if a repla cement me s[...]

92 | CHAPTER 7 – REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP Y ou require a Phillips No. 2 screwdriver to perform the fo llowing procedure. T o remove and replace the projector la mp module 1. Remove the outer lamp cover with your finger and set i t aside. 2. Using a Phillips No. 2 screwdriver , loosen the two screws on the inner lamp [...]

93 | CHAPTER 7 – REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP 4. Put the old lamp in a secure container . Handle the old lamp gently until you recycle or dispos e of it. IMPORT ANT Recycle or dispose of the lamp module according to your local waste authority . 5. Remove the replacement lamp module from it s packaging. CAUTION Do not tou[...]

94 | CHAPTER 7 – REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP Resetting the Lamp T imer After you replace the lamp, you nee d to acce ss the projector service menu an d reset the lamp hour counter . T o prevent accidental errors, only a system admini strator should perfo rm this proc edure. NOTE Always reset the Lamp Hou rs after you ex[...]

Appendix A Disabling USB Communications Disabling the ECP’ s USB Port In some situations, you may need to disa ble the ECP’ s front USB port. Disabling the USB port prevents users fr om using or saving documents to USB storage devices using the ECP’ s front USB receptacle. The other USB receptacles won’t be deactivated since they’r e requ[...]

96 | APPENDIX A – DISAB LING USB COMMUNICATIONS T o remove and cut the case on the ECP 1. Turn of f the projector , and then wait 15 minutes for it to cool down. 2. Disconnect the projector ’s power cable from the power outlet. 3. While holding the ECP to prevent it from falling, us e a Phillips screwdriver to remove the two screws from the bot[...]

97 | APPENDIX A – DISAB LING USB COMMUNICATIONS T o remove the USB jumper switch 1. Locate the USB jumper behind the jumper cover port. 2. Using needle-nose pliers, pull the jumper from the two conn ection posts, and then place it on a single post. IMPORT ANT Do not discard the jumper . Discarding the jumper makes the USB de activation difficult [...]

98 | APPENDIX A – DISAB LING USB COMMUNICATIONS[...]

Appendix B Hardware Environment al Compliance SMART T echnologies supports g lobal ef fort s to ensure that ele ctronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manner . W aste Electrical and Electronic Equipment Regulations (WEEE Directive) W aste Electrical and Electronic Equipment regulations apply [...]

100 | APPENDIX B – HA RDWARE ENVIRON MENTAL COMPLI ANCE Packaging Many countries have regulation s restricting the use of cert ain hea vy metals in prod uct packaging. The packaging used by SMART T echnologies to ship products complies with applicable packaging la ws. China’ s Electronic Information Product s Regulations China regulat es produc[...]

Appendix C Customer Support Online Information and Support Vis it www .smartt ech.com/support to view and download user’s guides, how-to and troubleshootin g articles, sof tware and more . T raining Vis it www .smartt ech.com/trainingcenter for training materials and information abo ut our training services. T e chnical Support If you experience [...]

102 | APPENDIX C – CUSTOME R SUPPORT General Inquiries W arranty Product warrant y is governed by the terms and co nditions of SMART’s “Limited Equipment W arranty” that shipped with the SMART product at the tim e of purchase. Registration T o help us serve you, register online at www .smarttech.com/us/Product+Registration . Address SMART T[...]

Index A absolute and adjustment va lues, 42 adjusting correcting alignment errors, 15 default settings, 26 focusing the image, 14 image adjustm ent options, 24 position adjustment options, 24 , 25 tips for adjusting the projected image, 16 audio mute, 71 audio system controls, 49 automatically switching source inputs, 26 B batteries, 101 remote con[...]

104 | INDEX E-mail Alert page, 61 enabling your network port, 70 enabling your VGA out port, 70 environmental compliance, See hardware environmental complian ce eraser, 6 European Union regu lations, 101 Extended Control Panel (ECP) about, 5 functions, 31 overview, 5 F Fan Lock e-mail alert, 62 fan speed, 59 G general inquiries, 100 H hardware envi[...]

105 | INDEX P packaging, 102 Password Settings page, 62 pen tray cleaning, 79 tools, 6 pens, 6 poor image quality, 73 powerstate controls, 44 projector additional VGA controls, 47 audio output controls, 49 cleaning, 80 compatible intera ctive whiteboards, 3 composite v ideo contro ls, 48 enabling network port, 70 enabling VGA out port, 70 general s[...]

106 | INDEX troubleshooting audio system errors, 71 forgotten password, 76 frozen imag e, 71 image doesn’t appea r, 73 laptop image, 74 network connection, 70 Powerbook image, 74 projector reset, 76 projector st ops respon ding, 67 scrolling image, 73 signal loss, 72 unstable im age, 74 vertical flickering bar, 75 warning lights, 64 troubleshooti[...]

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